--- title: "Compare Intulse vs Microsoft Teams 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Intulse and Microsoft Teams based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/161865-168668/Intulse-vs-Microsoft-Teams" page_type: "comparison" language: "en" publication_date: "2026-11-03" --- # Intulse vs Microsoft Teams Features and Cost Comparison Last updated November 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: IntulseMicrosoft Teams2/4 selected [Intulse](https://www.capterra.com/p/161865/Intulse/)[4.4 (132)](https://www.capterra.com/p/161865/Intulse/reviews/) [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.5 (11,181)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) [## Intulse](https://www.capterra.com/p/161865/Intulse/)[4.4 (132)](https://www.capterra.com/p/161865/Intulse/reviews/) Starting Price $42.00/month Value-for-Money 4.6 Functionality 4.3 Ease of Use 4.4 Customer Service 4.7 Reviews Sentiment MT CM ZM Based on [132 reviews](#user-reviews) Positive 119 Neutral 9 Negative 4 [## Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.5 (11,181)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting Price $4.00/month Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.4 Customer Service 4.2 Reviews Sentiment Based on [11,181 reviews](#user-reviews) Positive 10,110 Neutral 867 Negative 204 ## Summary * * * Key features rated by users Features selected based on 2,224 reviews from voip software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 71%Fit Not enough reviews Feature ratings Call Routing 4.8 API \-- Chat/Messaging 4.0 Call Transfer 4.2 Call Recording 5.0 82%Fit High performer Feature ratings Call Routing 4.3 API 4.4 Chat/Messaging 4.7 Call Transfer 4.0 Call Recording 4.3 User satisfaction User satisfaction 4.4 User reviews[132](https://www.capterra.com/p/161865/Intulse/reviews/) Ease of use 4.4 Functionality 4.3 Value for money 4.6 Customer support 4.7 User satisfaction 4.5 User reviews[11,181](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.4 Customer support 4.2 Price starts from Price starts from $42Per User, Per Month - Free version - Free trial Price starts from $4Per User, Per Month - Free version - Free trial Best for Best for Businesses and NPOs desiring a robust, affordable hosted VoIP solution customized for their needs and industry. Those who need 3rd-party CRM integrations, unlimited call history and call recording. Best for Small businesses, mid-market, and enterprise organizations across healthcare, education, manufacturing, retail, and government. ## User reviews Pros & cons MT Michelle T. Senior Executive Administrator > "It integrated with our CRM and they were very responsive" [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___6763458) RM Ralph M. Managing Partner > "I do not believe we have our call tree set up as efficiently as we could or voicemail system..." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3590967) CM Catie M. Project Manager > "Intulse also connects with our CRM which is helpful to have names pull in and to be able to..." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3580364) MS Maranda S. Agent > "Daily issues when answering a call, system will show active call but customer can’t here me and..." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3570705) ZM Zachary M. Producer > "It has made transferring calls, parking calls, and voicemail so much better than anything..." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3589263) DS Daniel S. Manager > "At most given times theres at least one small issue, such as a transfer switch not always..." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3577300) JS James S. Customer Service Manager > "The Intulse software connects with our company software to customize to exactly what we need." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3576312) CD Catherine D. CEO > "The fax feature is very very basic. " [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___4235475) TH Theodore H. Founder, CEO & Chief Investment Officer > "With Intulse, our problems have gone to practically none and when we do have an issue, the..." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3571249) JM Jason M. Agency Owner > "I also do not have the ability to switch between our phone numbers for caller ID purposes." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3570749) JT Jeff T. President > "The automated call recording option, the pop-up of the client record upon inbound calls, have..." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___2770982) HK Heather K. Director of Databases > "Some of the layout options on the site for the admin seem to be more spread out than needed." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3602954) JW Jacquie W. Broker > "We use this for our Health Insurance business and we love the functionality." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3580996) JB Jennifer B. Administrative assistant > "When enabled on your cell phone, other phone functions don't work properly." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3576423) WM Wayne M. CFO > "Calls are easy to transfer, conference other callers into conversation and inter office calling." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3599109) MH Melia H. Client Scheduler > "Also, we have encountered issues in the office with reliability, too running on wired..." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3591876) DS Daniel S. Manager > "Call parking and transferring features are very nice too." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3577300) JS Julia S. Office Manager > "At times, connection breaks up and is hard to communicate with caller." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3575343) BR Bryce R. Advisor > "Intulse also integrates well with our RedTail CRM. " [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3581768) LM Leigh M. Legal assistant > "I get duplicates of the faxes being sent to my email." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3598387) WA Will A. President > "The integration with Wealthbox CRM was the reason I chose Intulse. " [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3588790) JW Jacquie W. Broker > "There seems to be an issue when I call people from the phone app and i'm in my car." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3580996) AA Amanda A. Business Administrator > "Ease of use and that it integrated with our client database (Agency Bloc)." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3570744) IL Ian L. coo > "Sometimes the phone will require a reboot for no reason at all it seems." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3570757) JS James S. Customer Service Manager > "Also, their online interface is great for weekend work." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3576312) JS James S. Customer Service Manager > "Whenever something goes wrong, it takes a ton of phone calls to resolve an issue." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3576312) HK Heather K. Director of Databases > "The voicemail to email notification is also really nice to have." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3602954) RG Richard G. Sales Director > "Hard to conference a call when the client is in the waiting room" [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3570901) KA Kyle A. Broker > "The ease and integration with our CRM (AgencyBloc)." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3580551) BF Bud F. Benefits Specialist > "That we cannot delete SMS messages" [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3582917) IL Ian L. coo > "The customization is nice and intuitive." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3570757) CK Craig K. Sales Manager > "It took a bit longer than expected to train the team on certain features" [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3580416) RG Richard G. Sales Director > "Reliable phone service, cost effective, we love the desk phones!" [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3570901) DS Daniel S. Manager > "What makes this tough is all the glitches we have encountered so far." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3577300) JS Julia S. Office Manager > "Intulse is easy to use and customer service has been helpful when needed." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3575343) AH April H. Admin > "My company's IT department chose the software and myself and my office staff have not been..." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3580596) TH Theodore H. Founder, CEO & Chief Investment Officer > "Their staff has always been friendly & very professional. But, arguably more important, they've..." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3571249) AH April H. Admin > "The Intulse app is unreliable." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3580596) RM Ralph M. Managing Partner > "The sales portion was great." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3590967) JT Jeff T. President > "Our onboarding was pretty difficult." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___2770982) AH Angela H. front office > "the software is very easy to use. " [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3582951) JT Jeff T. President > "This was a nightmare, but not Intulse's fault." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___2770982) [View Reviews](https://www.capterra.com/p/161865/Intulse/reviews/) VK Venkatadri K. System Integration Tech. > "It acts as a solid all-in-one hub—combining quick messages, organized project channels, and reliable video calls so my team doesn't have to bounce between three different apps just..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7213168) TH Tom H. Head of Research > "I find the search function for historic chats isn't the most robust - could there be an AI type search which finds things even if the search term is a bit loose?" [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7171749) Kai Z. realtor > "It is a All-in-One Centralized Workspace to combine all different features all together such as dropbox, chatting platform, zoom for video conference etc" [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7183861) FJR France Jhannen R. Front Desk Representative > "The app itself can be heavy on system resources, which sometimes causes lag during larger meetings. While the integration with Planner and Project is useful, Teams doesn’t quite..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7178349) DR Dave R. Manager > "Its seamless integration with Microsoft 365, including Outlook, SharePoint, and OneDrive, helps streamline communication and keeps teams connected across the organization." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7180561) SP Sairam P. software developer > "The interface can sometimes feel clustered , especially for new users, the desktop application may occasionally use significant system resources , and finding older messages or files..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7165473) ÁLvaro C. Deploy Manager > "It's a very useful app for maintaining workplace communication, you can schedule meetings and share files, which are stored directly on the platform, keeping information always..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7179860) VR Verified Reviewer Sales Specialist > "In my personal experience, meetings and call stability on Microsoft Teams can occasionally be inconsistent, and I’ve noticed dropped calls or connection issues more frequently..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7156646) Leidymar M. Social Media Manager > "It effectively combines text chat, video conferencing, and live file collaboration in one single place, keeping my project workflows well structured." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7210403) Paolo alessandro G. engineer > "The share screen feature is a little bit dangerous (pay attention not to share reverved docs with external people) and does not support multiple monitors as I currently use" [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7197851) VR Verified Reviewer Sales Specialist > "Microsoft Teams is a strong cross-collaboration tool that centralizes messaging communication, making phone calls, and scheduling video meetings into one platform." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7156646) VR Verified Reviewer Compliance Officer-Corporate Finance > "Additionally, navigating through the deep layers of nested channels and notifications can feel overwhelming, and finding specific past threads via the built-in search feature is..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7181685) VK Venkatadri K. System Integration Tech. > "Using Microsoft Teams fundamentally changes how work gets done by consolidating chat, video calls, calendar scheduling, and document editing into a single dashboard." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7213168) SHT Syed Hamza T. Management Accoutant > "The interface can feel cluttered, especially when you're part of many teams and channels — finding a specific message or file sometimes takes longer than it should, even with the..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7193958) SS Samantha S. Agent Manager > "Additionally, features like persistent topic-based channels, integrated Outlook calendar syncing, and AI-driven recap capabilities keep cross-functional projects highly organized and..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7207451) Keely F. Patient Care Coordinator > "The interface packs in so many features—channels, chats, tabs, apps, meetings—that it sometimes becomes cluttered and hard to navigate." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7152754) VK Venkatadri K. System Integration Tech. > "What I like most about Microsoft Teams is how easily it fits into my daily workflow. Since it connects natively with Word, Excel, and Outlook, I can co-edit files directly inside a..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7213168) JD Josh D. IT Support Engineer > "That said, it’s not perfect — the interface can feel cluttered at times, there’s a bit of a learning curve, and performance can dip with slow loading, lag or high resource usage,..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7177958) FJR France Jhannen R. Front Desk Representative > "The seamless integration with Microsoft 365 makes daily workflows smoother, and the mix of chat, video meetings, and file sharing keeps everything in one place." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7178349) ÁLvaro C. Deploy Manager > "Additionally, on several occasions I need to contact someone for the first time, and I have to check which of the two tenants I appear as available on in order to message them, which..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7179860) Cyrene Joy S. Property Administrator > "projects easy by coordinatinating features on the app, you can also assign the calls and filters during meetings also you directly message the concerns on your team members by the..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7186395) Mpilo C. Appointment settter > "I honestly wish that if we were in team meetings if someone forgets to mute their mic, it lets anyone mute the person's mic because some of us do take things seriously and you have..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7205283) Cyrene Joy S. Property Administrator > "In terms pf project management its add centralized communication, real time coordination to the team members and easy file sharing for easier project outs on the office." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7186395) CP CANDICE P. Account's officer > "Notifications could also get a bit chaotic messages popping up in different places, or alerts not syncing the way you expected. And even though Teams is meant to simplify..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7073199) Cyrene Joy S. Property Administrator > "Overall, Microsoft Teams is a robust and reliable collaboration platform that streamlines communication, virtual meetings, file sharing, and teamwork within a single workspace." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7186395) SS Samantha S. Agent Manager > "What I like least about Microsoft Teams is its heavy consumption of system resources, which often causes noticeable performance lag during resource-intensive tasks." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7207451) VR Verified Reviewer Cloud Enginner > "It has helped keep conversations organized and made it easy to share documents and collaborate in real time. While there are some usability improvements that could be made,..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7182119) MNA Md Noushad A. Freelance > "The only minor issue is that the application is quite heavy and can consume a significant amount of system memory during long video meetings." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7201063) KL Khimson L. It Admin > "Its integration with Microsoft 365 makes it especially valuable for organizations already using Microsoft products. While it could be faster and easier to navigate in some areas, it..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7197260) EA Estrella A. Software Engineer > "Project management and customization options are basic, and customer support relies heavily on online docs." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7195773) ER Erica R. Assitant PM > "Seamless Office 365 Integration: It connects perfectly with Word, Excel, PowerPoint, and Outlook, making it incredibly easy to share and co-author files in real time without leaving..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7182363) Andrea L. Innovation Manager > "The interface can also become cluttered as the number of teams, channels, and chats grows, making navigation less straightforward." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7193969) Andrea L. Innovation Manager > "Teams is intuitive to use, offers good customization options for channels and notifications, and supports both small team discussions and large meetings effectively." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7193969) Laxmi Kanth V. Design engineer > "Sometimes we can see a bit of lag in large meetings, and it consumes lot of RAM and suddenly loses network in a call." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7154613) Ashley G. HR Manager > "It combines chat, video meetings, file sharing, and collaboration tools into one platform, making it easy to stay connected whether your team is in the office or working remotely." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7154288) Blake A. It Technician > "Notifications can also get noisy and the settings to manage them aren't the most straightforward to configure. And honestly the search function still isn't great." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7157802) Bill L. Vice President of Sales and Operations > "It has been a reliable tool for communication, meetings, and collaboration, making it easier for teams to stay connected and share information. While it can take some time to get..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7185131) Bill L. Vice President of Sales and Operations > "It can also become difficult to keep chats, files, and conversations organized when working across multiple teams and channels." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7185131) Leidymar M. Social Media Manager > "The audio and video quality during large client meetings is highly stable, and the channel structure allows for perfectly organized text chat discussions." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7210403) Denis M. Recruiter > "It gets the job done for basic corporate communication, but the constant lag and heavy RAM usage get annoying fast. If I just need to jump on a quick, stable video call with a..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7140531) MM Mikael M. Sales Engineer > "I use this service to communicate regarding product discussion, demo, tech issues, so the presence of all these features in one place makes it really comfortable." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7215588) Keely F. Patient Care Coordinator > "The biggest drawback of Microsoft Teams is that it can feel heavy and occasionally overwhelming, especially for new or non‑technical users." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7152754) LC Louise C. Marketing Director > "The integration with Microsoft 365 made it easy to collaborate on documents in real time, schedule meetings through Outlook, and keep conversations organized by team and project." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7182375) Marco C. Pre Litigation Legal Assistant > "Sometimes, when I'm working on external websites and leave the application minimized, my status changes to "away," which is detrimental to me even though I'm attentive to any..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7068073) BE Basel E. IT Manager > "Chat, meetings, calls, file sharing, and channels are all in one place, which helps cut down on scattered emails and keeps conversations organized." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7172392) VR Verified Reviewer Project Engineer > "Can disconnect from calls, crash the computer and a special teams headset for calls is very low quality and stuffing came out" [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7140577) Ashley G. HR Manager > "One of the features I appreciate most is how seamlessly Teams integrates with Microsoft 365 applications like Outlook, Word, Excel, and SharePoint." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7154288) MM Mikael M. Sales Engineer > "Important messages can easily get lost in this mess of channel communications, and the number of notifications can be disturbing." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7215588) LD Liz D. Director of Network Operations at USA Digital > "I liked it because everything is centralized in one place, messaging, meetings, and file sharing, it really helps me stay connected and coordinate more quickly, especially in urgent..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7187126) JD Josh D. IT Support Engineer > "Some features require extra licensing, which adds to the cost, and support can be slow unless you’re on a higher plan." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7177958) Kamini M. Team Member > "The chat organization, channels, and deep integration with the Microsoft 365 ecosystem make managing a heavy 45-hour work week very smooth and efficient." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7203660) FJR France Jhannen R. Front Desk Representative > "The interface can feel cluttered for new users, and without careful tweaking, notifications can quickly become overwhelming." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7178349) Keely F. Patient Care Coordinator > "My overall experience with Microsoft Teams is that it’s a powerful, all‑in‑one collaboration hub that genuinely improves team communication and productivity — but it can feel heavy..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7152754) SS Samantha S. Agent Manager > "Additionally, external guest access remains surprisingly clunky, making cross-organization collaboration more frustrating than it needs to be." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7207451) Andrea L. Innovation Manager > "It is our primary meeting platform, and it makes it easy to chat, hold video meetings, share files, and collaborate on documents without switching between multiple applications." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7193969) AG Anthony G. Wholesale Parts outside sales mgr > "Delays occasionally in it linking with internet and internet is not facing any issues at the time and delays the call" [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7175375) Nikitha Y. AI Proposal Intern > "The platform's Customization Options provide flexibility for organizing teams, channels, notifications, and workflows." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7212895) VR Verified Reviewer Automation Developer > "It can sometimes feel a bit sluggish or slow, especially when there are many notifications or multiple active teams and channels." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7159042) Raxit P. SR. Programmer Analyst > "Sharing files, saving notes, sharing code snippets and using other apps right within the MS Teams is what I love the most about this platform." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7175915) NS Nikhilesh S. Engineer > "Delays in audio, video, or screen sharing can affect communication and reduce meeting effectiveness" [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7168223) IS Imran S. Data Protection Officer > "MS team overall is useful tool , used with Office 365 make it easier to communicate with team, share contents, record meetings, generate minutes of meeting." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7183305) NS Nikhilesh S. Engineer > "Microsoft Teams occasionally experiences lagging issues, especially during large meetings or when network connectivity is unstable." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7168223) Sourav M. Research Assistance > "Being able to co-author Word, Excel, and PowerPoint documents directly inside a channel or chat window streamlines workflow without constantly switching tabs." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7203693) KL Khimson L. It Admin > "Teams can sometimes feel slow or resource-heavy, especially when running multiple meetings or having several chats and applications open." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7197260) JD Josh D. IT Support Engineer > "Copilot said: My overall experience with Microsoft Teams has been positive — it’s a solid all‑in‑one platform that makes communication and collaboration much easier by bringing chat,..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7177958) Philippe C. IT Director > "The only major feature that would be missing is a better integration with RDS Servers that are not in Azure." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7205011) SS Samantha S. Agent Manager > "Ultimately, while it may not be the sleekest stand-alone chat or video tool on the market, its deep integration into the Microsoft 365 ecosystem makes it an invaluable asset for..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7207451) SC Sophie C. Human Resources > "Can be overwhelming: The number of features, chats, channels, and notifications can make the platform feel complicated." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7213979) FJR France Jhannen R. Front Desk Representative > "I’ve found it especially useful for teamwork, since co-editing documents and organizing discussions into channels helps reduce confusion and keeps projects on track." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7178349) RG Rashad G. Senior Geomechanicist > "Notifications can also become difficult to manage, and the application occasionally takes time to load or update." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7193939) MK Michael K. Account Manager > "We use Microsoft Teams for video conference meetings, making it easy to connect with colleagues and clients remotely in a professional and reliable way." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7208865) VR Verified Reviewer Admin > "One downside of Microsoft Teams is that the interface can sometimes feel a bit cluttered, and managing notifications can be overwhelming in larger teams." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7124430) AD Arnold D. Senior executive > "The platform makes it easy to connect with colleagues, conduct virtual meetings, share files, and collaborate on projects in real time, regardless of location." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7172739) IL Ilaria L. Assistant Reservation Management > "A big cons about Microsoft Teams is that when the app logs you off it is a nightmare to log in again, especially if you have multiple email addresses linked to the app." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7128497) RM Renee M. Paralegal > "I enjoy Microsoft Teams ability to multitask within the application allowing for access to calls/video chats/calendaring and access to other applications makes this program very..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7064961) JM Jamison M. Principal > "I found it a bit difficult to create folders and shortcuts to items that are frequently visited." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7157192) CT Cameron T. IT Service Desk Analyst > "Microsoft Teams is a key way for our business to conduct it's essential communication, allowing our business to effectively collaborate and allows us to provide good synergy when..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7102044) Susana F. Client Relationship Manager > "At times, the platform can feel a bit overwhelming because there are many features and channels, which can make it harder to find specific conversations or files quickly." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7095750) SA Samer A. AI Researcher > "It is a bit complex to customise and record the meetings and videos, while it is so helpful to cover all forms of communication, I look forward to connect tit to virtual reality..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7109974) JP Jacob P. Senior Associate > "As teams and channels multiply, the interface becomes harder to navigate, and managing permissions or locating older conversations can be more time‑consuming than expected." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7126604) Marko K. Project and IT Manager > "It's intuitive and super easy to use, both on Macs and on Windows devices." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7070707) Denis M. Recruiter > "The UI is also quite clunky and unintuitive." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7140531) MW Matthew W. School Support and Retention Manager > "It's so easy and intuitive to use." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7158149) JJ Joshua J. Account Executive > "I found the tab on the lefthand side to be organized in a way that wasn't intuitive for me. " [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6816779) VR Verified Reviewer Unemployed > "Has very clear interface, really enjoy the light blue colours." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6855240) David F. Business Manager > "It feels cluttered and not intuitive." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7076254) KL Kaleena L. Sr. Communications Consultant > "Microsoft Teams is very intuitive and simple to use." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6585400) VR Verified Reviewer Director of Sales and Marketing > "It's not as intuitive to use as others in the space." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7104774) DR Dave R. Manager > "Its seamless integration with Microsoft 365, including Outlook, SharePoint, and OneDrive, helps streamline communication and keeps teams connected across the organization." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7180561) Philippe C. IT Director > "The only major feature that would be missing is a better integration with RDS Servers that are not in Azure." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7205011) Ashley G. HR Manager > "One of the features I appreciate most is how seamlessly Teams integrates with Microsoft 365 applications like Outlook, Word, Excel, and SharePoint." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7154288) Nikitha Y. AI Proposal Intern > "I have limited direct experience with Customer Support, so I cannot strongly evaluate that aspect." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7212895) SP Sairam P. software developer > "The integration with Microsoft 365 applications such as Outlook, word , excel and one drive hepls trams work more efficiently." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7165473) MN Michelle N. Business Intelligence Director > "Other microsoft applications couldn’t be integrated, unlike Teams." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6637457) Meshv P. Salesforce Developer > "It support integration with other Microsoft tools such as Microsoft 365 and Outlook and OneDrive make super convenient for handling documents and improve productivity." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7106771) VP Vidya P. Hadoop engineer > "Not very capable with integrations to third party tools" [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6766529) TM Tracy M. IT System Admin > "Being in IT I find Teams the quickest way to get my job done almost always." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7207239) Keely F. Patient Care Coordinator > "The biggest drawback of Microsoft Teams is that it can feel heavy and occasionally overwhelming, especially for new or non‑technical users." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7152754) Zach P. Social Media Coordinator > "Overall I've been using Teams for several years and while it was a little clunky at first and the user interface was lacking, they have continuously upgraded and improved the overall..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7102339) MC Mark C. Board Trustee > "It can be harder to set up on users who aren't as tech savvy though or who use it as much as I do. " [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7161663) Cyrene Joy S. Property Administrator > "I have really like Microsoft Teams aside from its convenience to use its easy to access. " [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7186395) SD Stacie D. Sales Coordinator > "User interface gets a bit cluttered with all AI features they keep adding" [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7119690) FM Fiona M. Clinical Audit Officer > "I use Teams as part of my every day work life and it makes everything so much easier!" [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7146418) VR Verified Reviewer Director of Sales and Marketing > "Microsoft Teams falls short on design and usability." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7104774) Dionne Joy M. Service Hub Representative > "Meetings run great with Microsoft 365 and great to share documents with great customer support." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7068147) EA Estrella A. Software Engineer > "Project management and customization options are basic, and customer support relies heavily on online docs." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7195773) AS ALFREDO S. lead > "hour customer service, team collaboration, easy to share files, and most importantly that they are secure." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7117173) Nikitha Y. AI Proposal Intern > "I have limited direct experience with Customer Support, so I cannot strongly evaluate that aspect." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7212895) Osvaldo B. Cinema operator > "The project management is high quality, as well as the customer support." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___7092264) SH Shamim H. Software Engineer > "I had to call the chat support twice and still can't figure it out." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___4198871) NH Nadine H. Counselling Therapist and practice owner > "I was able to access tech support when necessary." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___6686042) NS Nikki S. HR Technology Change Management > "Sometimes the bandwidth of a network and the amount of people using the app for a specific meeting causes lag so we have everyone turn off their cameras which at times decreases our..." [See full review](https://www.capterra.com/p/168668/Microsoft-Teams/#Capterra___3157770) [View Reviews](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) ## User interface 4.44 (132) [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) 4.46 (11,181) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Intulse Top features 33/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automated Attendants - Automatic Call Distribution - Autonomous Task Execution - Browser Extension - Callback Scheduling - Call Center Integration - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Caller Profiles - Call List Management - Call Logging - Call Monitoring - Call Queues - Call Recording - Call Reporting - Call Routing - Call Screening - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Collaboration Tools - Communication Management - Computer Telephony Integration - Conference Calls - Conferencing - Contact Database - Contact Management - CRM - Cross-system Integration - Customizable Caller ID - Customizable Reports - Desk-to-Desk Calls - Employee Directory - Fax Management - Generative AI - Hold Music - Individual Download - Instant Messaging - Interaction Tracking [See all features](https://www.capterra.com/p/161865/Intulse/#features) Microsoft Teams 16/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automated Attendants - Automatic Call Distribution - Autonomous Task Execution - Browser Extension - Callback Scheduling - Call Center Integration - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Caller Profiles - Call List Management - Call Logging - Call Monitoring - Call Queues - Call Recording - Call Reporting - Call Routing - Call Screening - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Collaboration Tools - Communication Management - Computer Telephony Integration - Conference Calls - Conferencing - Contact Database - Contact Management - CRM - Cross-system Integration - Customizable Caller ID - Customizable Reports - Desk-to-Desk Calls - Employee Directory - Fax Management - Generative AI - Hold Music - Individual Download - Instant Messaging - Interaction Tracking [See all features](https://www.capterra.com/p/168668/Microsoft-Teams/#features) ### Recognition No recognitions have been awarded to Intulse Microsoft Teams is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Intulse Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Microsoft Teams Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Intulse - By Intulse - Located in United States - Founded in 2015 Microsoft Teams - By Microsoft - Located in United States - Founded in 1975 ## Popular Comparisons [Intulse](https://www.capterra.com/p/161865/Intulse/)[4.44 (132)](https://www.capterra.com/p/161865/Intulse/reviews/) vs [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) $42/month Price $1.1/month 4.3 Features 4.7 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/161865-203084/Intulse-vs-VoIP-ms) [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,181)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) vs [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,700)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) $4/month Price $14.99/month 4.4 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144037-168668/Zoom-Video-Conferencing-vs-Microsoft-Teams) [Intulse](https://www.capterra.com/p/161865/Intulse/)[4.44 (132)](https://www.capterra.com/p/161865/Intulse/reviews/) vs [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.59 (931)](https://www.capterra.com/p/175788/Nextiva/reviews/) $42/month Price $25/month 4.3 Features 4.5 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/161865-175788/Intulse-vs-Nextiva) [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,181)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.69 (87,167)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $4/month Price $7/month 4.4 Features 4.5 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/168668-247901/Microsoft-Teams-vs-Google-Workspace) [Intulse](https://www.capterra.com/p/161865/Intulse/)[4.44 (132)](https://www.capterra.com/p/161865/Intulse/reviews/) vs [Wildix](https://www.capterra.com/p/218251/Wildix/)[4.69 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) $42/month Price Contact vendor for pricing 4.3 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/161865-218251/Intulse-vs-Wildix) [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,181)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,244)](https://www.capterra.com/p/135003/Slack/reviews/) $4/month Price $8.75/month 4.4 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-168668/Slack-vs-Microsoft-Teams) [Intulse](https://www.capterra.com/p/161865/Intulse/)[4.44 (132)](https://www.capterra.com/p/161865/Intulse/reviews/) vs [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.71 (893)](https://www.capterra.com/p/169627/RingOver/reviews/) $42/month Price $29/month 4.3 Features 4.7 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/161865-169627/Intulse-vs-RingOver) [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,181)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) vs [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.45 (11,534)](https://www.capterra.com/p/163332/GoToMeeting/reviews/) $4/month Price $14/month 4.4 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/163332-168668/GoToMeeting-vs-Microsoft-Teams) [Intulse](https://www.capterra.com/p/161865/Intulse/)[4.44 (132)](https://www.capterra.com/p/161865/Intulse/reviews/) vs [Zoom 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$350/year 4.3 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/158704-161865/3CX-vs-Intulse) [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,181)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) vs [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,646)](https://www.capterra.com/p/194565/TeamViewer/reviews/) $4/month Price $24.9/month 4.4 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/168668-194565/Microsoft-Teams-vs-TeamViewer)