# Compare Intulse vs 8x8 Work 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Intulse and 8x8 Work based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/161865-187525/Intulse-vs-Virtual-Office

---

# Intulse vs 8x8 Work Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Intulse8x8 Work2/4 selected

[Intulse](https://www.capterra.com/p/161865/Intulse/)[4.4 (132)](https://www.capterra.com/p/161865/Intulse/reviews/)

[8x8 Work](https://www.capterra.com/p/187525/Virtual-Office/)[4.1 (309)](https://www.capterra.com/p/187525/Virtual-Office/reviews/)

[## Intulse](https://www.capterra.com/p/161865/Intulse/)[4.4 (132)](https://www.capterra.com/p/161865/Intulse/reviews/)

Starting Price

$42.00/month

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.4

Customer Service

4.7

Reviews Sentiment

MT

CM

ZM

Based on [132 reviews](#user-reviews)

Positive

119

Neutral

9

Negative

4

[## 8x8 Work](https://www.capterra.com/p/187525/Virtual-Office/)[4.1 (309)](https://www.capterra.com/p/187525/Virtual-Office/reviews/)

Starting Price

$24.00/month

Value-for-Money

3.9

Functionality

4.1

Ease of Use

4.1

Customer Service

3.7

Reviews Sentiment

Based on [309 reviews](#user-reviews)

Positive

238

Neutral

42

Negative

29

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,872 reviews from business phone systems software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

80%Fit

Not enough reviews

Feature ratings

Call Routing

4.8

Mobile Access

4.6

Call Transfer

4.2

Call Logging

4.0

Alerts/Notifications

4.6

79%Fit

High performer

Feature ratings

Call Routing

4.2

Mobile Access

4.5

Call Transfer

4.2

Call Logging

4.5

Alerts/Notifications

4.5

User satisfaction

User satisfaction

4.4

User reviews[132](https://www.capterra.com/p/161865/Intulse/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.6

Customer support

4.7

User satisfaction

4.1

User reviews[309](https://www.capterra.com/p/187525/Virtual-Office/reviews/)

Ease of use

4.1

Functionality

4.1

Value for money

3.9

Customer support

3.7

Price starts from

Price starts from

$42Per User, Per Month

-   Free version
-   Free trial

Price starts from

$24Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Businesses and NPOs desiring a robust, affordable hosted VoIP solution customized for their needs and industry. Those who need 3rd-party CRM integrations, unlimited call history and call recording.

Best for

Trusted by Over 2 Million Users. Industry Leading Cloud Communication Platform. Flexible for Any Business. Seamless Integration.

## User reviews

Pros & cons

MT

Michelle T.

Senior Executive Administrator

> "It integrated with our CRM and they were very responsive"

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___6763458)

RM

Ralph M.

Managing Partner

> "I do not believe we have our call tree set up as efficiently as we could or voicemail system..."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3590967)

CM

Catie M.

Project Manager

> "Intulse also connects with our CRM which is helpful to have names pull in and to be able to..."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3580364)

MS

Maranda S.

Agent

> "Daily issues when answering a call, system will show active call but customer can’t here me and..."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3570705)

ZM

Zachary M.

Producer

> "It has made transferring calls, parking calls, and voicemail so much better than anything..."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3589263)

DS

Daniel S.

Manager

> "At most given times theres at least one small issue, such as a transfer switch not always..."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3577300)

JS

James S.

Customer Service Manager

> "The Intulse software connects with our company software to customize to exactly what we need."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3576312)

JM

Jason M.

Agency Owner

> "I also do not have the ability to switch between our phone numbers for caller ID purposes."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3570749)

TH

Theodore H.

Founder, CEO & Chief Investment Officer

> "With Intulse, our problems have gone to practically none and when we do have an issue, the..."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3571249)

HK

Heather K.

Director of Databases

> "Some of the layout options on the site for the admin seem to be more spread out than needed."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3602954)

JW

Jacquie W.

Broker

> "We use this for our Health Insurance business and we love the functionality."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3580996)

JB

Jennifer B.

Administrative assistant

> "When enabled on your cell phone, other phone functions don't work properly."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3576423)

WM

Wayne M.

CFO

> "Calls are easy to transfer, conference other callers into conversation and inter office calling."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3599109)

MH

Melia H.

Client Scheduler

> "Also, we have encountered issues in the office with reliability, too running on wired..."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3591876)

DS

Daniel S.

Manager

> "Call parking and transferring features are very nice too."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3577300)

JS

Julia S.

Office Manager

> "At times, connection breaks up and is hard to communicate with caller."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3575343)

BR

Bryce R.

Advisor

> "Intulse also integrates well with our RedTail CRM. "

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3581768)

LM

Leigh M.

Legal assistant

> "I get duplicates of the faxes being sent to my email."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3598387)

WA

Will A.

President

> "The integration with Wealthbox CRM was the reason I chose Intulse. "

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3588790)

JW

Jacquie W.

Broker

> "There seems to be an issue when I call people from the phone app and i'm in my car."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3580996)

AA

Amanda A.

Business Administrator

> "Ease of use and that it integrated with our client database (Agency Bloc)."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3570744)

IL

Ian L.

coo

> "Sometimes the phone will require a reboot for no reason at all it seems."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3570757)

JS

James S.

Customer Service Manager

> "Also, their online interface is great for weekend work."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3576312)

JS

James S.

Customer Service Manager

> "Whenever something goes wrong, it takes a ton of phone calls to resolve an issue."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3576312)

HK

Heather K.

Director of Databases

> "The voicemail to email notification is also really nice to have."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3602954)

RG

Richard G.

Sales Director

> "Hard to conference a call when the client is in the waiting room"

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3570901)

KA

Kyle A.

Broker

> "The ease and integration with our CRM (AgencyBloc)."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3580551)

BF

Bud F.

Benefits Specialist

> "That we cannot delete SMS messages"

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3582917)

IL

Ian L.

coo

> "The customization is nice and intuitive."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3570757)

CK

Craig K.

Sales Manager

> "It took a bit longer than expected to train the team on certain features"

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3580416)

RG

Richard G.

Sales Director

> "Reliable phone service, cost effective, we love the desk phones!"

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3570901)

CD

Catherine D.

CEO

> "The fax feature is very very basic. "

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___4235475)

JS

Julia S.

Office Manager

> "Intulse is easy to use and customer service has been helpful when needed."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3575343)

DS

Daniel S.

Manager

> "What makes this tough is all the glitches we have encountered so far."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3577300)

TH

Theodore H.

Founder, CEO & Chief Investment Officer

> "Their staff has always been friendly & very professional. But, arguably more important, they've..."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3571249)

AH

April H.

Admin

> "My company's IT department chose the software and myself and my office staff have not been..."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3580596)

JT

Jeff T.

President

> "The automated call recording option, the pop-up of the client record upon inbound calls, have..."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___2770982)

AH

April H.

Admin

> "The Intulse app is unreliable."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3580596)

RM

Ralph M.

Managing Partner

> "The sales portion was great."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3590967)

JT

Jeff T.

President

> "Our onboarding was pretty difficult."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___2770982)

AH

Angela H.

front office

> "the software is very easy to use. "

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3582951)

JT

Jeff T.

President

> "This was a nightmare, but not Intulse's fault."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___2770982)

[View Reviews](https://www.capterra.com/p/161865/Intulse/reviews/)

VR

Verified Reviewer

Sales

> "In my experience the floating mini-view is useful for desktop users and helps when navigating other..."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___7048075)

VR

Verified Reviewer

Sales

> "Lag times on calls affects customer experience."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___7048075)

TS

Tom S.

President

> "Powerful functionality, ability to change configurations without having to call/chat with 8x8. "

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___6488607)

BB

Britta B.

Senior Marketing Coordinator

> "I frequently miss calls due to no notification popping up (I am sure this is a setting I need to change..."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___6592645)

TA

Thomas A.

Insurance agent

> "It mostly works, it does remind me, and i enjoy the ability to set exact times for the reminder."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___6427284)

DL

Debi L.

Assistant Director Aging Programs

> "Lately, the loss of the SMS texting has been a blow to our client communication. "

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___6421430)

CL

Cris L.

Owner

> "I haven't had the experience with another vendor to compare but 8x8 has been ideal for my small..."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___6429449)

HX

Hillary X.

CEO

> "The most difficult thing about 8x8 is the fact that we cannot text groups."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___6437622)

SR

Stephanie R.

HR Manager

> "I am able to easily make UK and international calls with great quality audio."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___6659292)

JB

Jennifer B.

Collections Specialist and IT

> "Sale Representatives not knowing they are not able to offer credits for products we declined."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___6429413)

ND

Natasha D.

Therapist

> "being able to text and call, in addition to being able to transfer calls to other extensions, very easy..."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___6433796)

LH

Laurie H.

Contract Attorney

> "Sometimes have problems with calls not going through or dropping"

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___6449462)

TB

Thomas B.

IT Specialist

> "Provides a simple interface for IM, SMS, and phone calls"

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___6421431)

TS

Tom S.

President

> "Website/app organization is not straightforward, and can be difficult to find what you are looking for."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___6488607)

MS

Michelle S.

Accounting Manager

> "The admin area was a bit hard to setup the users and phones, but Customer Service was VERY helpful."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___6437899)

DL

Debi L.

Assistant Director Aging Programs

> "It has taken weeks to set up the "campaign" and we are still not functional. "

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___6421430)

MC

Matthew C.

Helpdesk Support II

> "I just watched the training video, so i have not had the opportunity to use it. But I do like the..."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___6447241)

JS

Joshua S.

Director of Information System

> "Calls were constantly mixed up, they do not have a queue, they can not facilitate even the easiest of..."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___5093639)

TD

Tony D.

IT tech

> "Good 8x8 for mobile devices and laptops apps"

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___6511757)

AC

Andrea C.

Controller

> "I don't like the voicemail feature."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___6437791)

BL

Branden L.

IT Manager

> "The ease of which to configure the system and users- It is so much easier to configure than a typical..."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___6491398)

CL

Cris L.

Owner

> "Poor acknowledgment or reading the requests when entered."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___6429449)

SC

Samuel C.

IT helpdesk administrator

> "All the tools and features are available for you to configure."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___6507925)

JS

Joshua S.

Director of Information System

> "Their customer support is impossible to talk to and the only way to get anything taken care of is to..."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___5093639)

MY

Maria Y.

Sales Manager

> "We can set up easy conference calls with our team"

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___6437498)

MC

Matthew C.

Helpdesk Support II

> "I am not sure if this is going to cost more to use / implement."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___6447241)

ZH

Zach H.

Operations Manager

> "I enjoy being able to quickly look up recordings, navigate routings of the calls and the ability to..."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___3932534)

SD

Samantha D.

Director of HR & Operations

> "A week later they shut them off again and told me that I had to pay the whole year off even though they..."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___5039191)

LH

Laurie H.

Contract Attorney

> "Fairly easy to navigate and keep track of calls"

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___6449462)

HO

Howard O.

Managing Partner

> "When we cancelled our service, they admitted they owed us over $9000.00, but have refused to refund our..."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___5027303)

AV

Andrew V.

SE

> "Great price point and even better customer service."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___6421389)

LS

Luis S.

Helpdesk Support Technician II

> "I guess when you get a new line and it's not working properly but contacting support it gets resolved..."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___6206695)

TD

Tony D.

IT tech

> "Admin console are easy to use, self explained, layout good organized"

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___6511757)

AT

Alan T.

Service Director

> "Limited analytics, no ala carte options to add countries to calling plans, limited productivity..."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___3489645)

EB

Emma B.

recruitment consultant

> "great service so easy to use both mobile and laptop"

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___6650330)

SD

Samantha D.

Director of HR & Operations

> "Horribly unreliable, inconsistent and no one is responding to our emails."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___5039191)

Jisselle B.

Managing Director

> "x8 software is relatively easy to use, although it can be a bit clunky at times. If you're looking for..."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___6001799)

NM

Ndara M.

SEEK Coordinator

> "Often when I try to end a call if I click on the notification that displays sometimes it takes me to a..."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___3811289)

MY

Maria Y.

Sales Manager

> "Great features great support team./"

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___6437498)

HO

Howard O.

Managing Partner

> "Their service team was not able to fix our technical issues. "

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___5027303)

NW

Nick W.

Sales

> "Pretty easy to learn and lots of options."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___6731463)

SG

Shelby G.

QA & Environmental Manager

> "The call transfer was not straight forward unless you were trained to do so."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___4871733)

DW

Darren W.

Systems Administrator

> "It was very easy to setup and configure-"

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___6424244)

SD

Samantha D.

Director of HR & Operations

> "They couldn't take my payment over the phone and it was an absolute joke."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___5039191)

AV

Andrew V.

SE

> "Very easy to use."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___6421389)

AI

Angie I.

IT Support

> "The application has its bugs, sometimes."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___6083417)

AM

Abdou M.

IT Systems Administrator

> "It's also very easy to configure and to use"

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___6421502)

LP

Laura P.

Principal, CFO

> "Poor interface with Outlook."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___6210218)

MS

Michelle S.

General Manager

> "Every experience was smooth and efficient."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___6635661)

LP

Laura P.

Principal, CFO

> "The inconsistent performance is frustrating. "

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___6210218)

SF

Sarah F.

CEO

> "It was easy to install and easy to begin using immediately."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___6572230)

DM

Daniela M.

Industrial and Business Administrator

> "I do not like that this platform is not mobile friendly, while working in the real estate industry you..."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___2816527)

JS

Joshua S.

Director of Information System

> "The only reason I was able to save my job was my documentation."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___5093639)

LP

Laura P.

Principal, CFO

> "Poor call quality. "

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___6210218)

DM

Daniela M.

Industrial and Business Administrator

> "My favorite part is the value it brings to all CRM platforms by adding a direct contact service, it..."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___2816527)

ZH

Zach H.

Operations Manager

> "With the 8x8 mobile version I am not able to see the caller ID."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___3932534)

VR

Verified Reviewer

Finance and Accounting Lead

> "The best feature is the call recording for QA management purposes, it allows you to both load and..."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___2793419)

JS

Joshua S.

Director of Information System

> "Literally almost cost me my job."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___5093639)

SZ

Sinisa Z.

Technology Manager

> "It is highly user-friendly for both regular users and administrators."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___6165775)

JS

Joshua S.

Director of Information System

> "The support is impossible to deal with."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___5093639)

VR

Verified Reviewer

Managing Partner

> "x8 is standard, reliable telephone service for small business. "

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___4474433)

Thomas F.

System Engineer

> "When working with the sales rep when initially purchasing this plan we were told several things that..."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___4037438)

AI

Angie I.

IT Support

> "Highly recommended for seamless communication!"

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___6083417)

JC

John C.

RN

> "Relies solely on internet, so if you do not have a reliable connection, it will not be a good primary..."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___2960722)

BD

Basilio D.

Consultant

> "The call quality is consistently incredibly good."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___6208287)

CF

Connie F.

Legal Analyst

> "Also, if app on computer desktop is not open then you don’t get chat messages or in coming calls."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___2965702)

LS

Luis S.

Helpdesk Support Technician II

> "The ease of use for the users and how it easy it is to setup."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___6206695)

Jim R.

President

> "It's not as intuitive to copy/paste out of the chat sessions and I find it difficult to archive a"

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___3262608)

HJ

Haze J.

PrEP Linkage Specialist

> "Love how i can message clients and even send pictures"

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___3466118)

RL

Rustam L.

owner of the company

> "I have purchased three devices from this company, but I couldn't fix it to 8&8 hone number."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___3266842)

JC

John C.

RN

> "It is excellent for small businesses who don't want to have a landline physical phone or who like to..."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___2960722)

ZP

Zarik P.

Owner

> "Sometimes the Mobile phone system app does not work properly."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___3262660)

Ashley D.

Operations Manager

> "We also love that virtual office has the chat feature, we utilize this daily to chat with all of the..."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___2788330)

CS

Chirag S.

CITO

> "Their fax feature appeared to be bolted on to their unified platform and couldn't handle a large volume..."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___2688052)

CF

Connie F.

Legal Analyst

> "Love that I can take call from desk phone, app on my mobile or thru app on computer- whichever is most..."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___2965702)

ND

Nyl D.

Director

> "IT WAS VERY UNPROFESSIONAL AND I WAS VERY DISAPPOINTED."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___3551110)

ZH

Zach H.

Operations Manager

> "x8 has a great amount of features that are very helpful for my day to day."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___3932534)

AS

Andrey S.

Network Administrator

> "Especially lately it seems that there have been more and more bugs in the desktop app."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___3006205)

HJ

Haze J.

PrEP Linkage Specialist

> "Benefits make it simple to three way clients and providers"

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___3466118)

Jim R.

President

> "chat, though I may just not know how to do it as it's not something I do regularly."

[See full review](https://www.capterra.com/p/187525/Virtual-Office/#Capterra___3262608)

[View Reviews](https://www.capterra.com/p/187525/Virtual-Office/reviews/)

## User interface

4.44 (132)

[8x8 Work](https://www.capterra.com/p/187525/Virtual-Office/)

4.05 (309)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Intulse

41/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automated Attendant
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Caller ID
-   Customizable Reports
-   Employee Directory
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Monitoring
-   Multi-Channel Communication
-   PBX
-   Predictive Dialer
-   Purchasing & Receiving
-   Queue Management
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting & Statistics
-   SMS Messaging

[See all features](https://www.capterra.com/p/161865/Intulse/#features)

8x8 Work

Top features

48/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automated Attendant
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Caller ID
-   Customizable Reports
-   Employee Directory
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Monitoring
-   Multi-Channel Communication
-   PBX
-   Predictive Dialer
-   Purchasing & Receiving
-   Queue Management
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting & Statistics
-   SMS Messaging

[See all features](https://www.capterra.com/p/187525/Virtual-Office/#features)

### Recognition

No recognitions have been awarded to Intulse

No recognitions have been awarded to 8x8 Work

### Deployment & support

Intulse

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

8x8 Work

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Intulse

-   By Intulse
-   Located in United States
-   Founded in 2015

8x8 Work

-   By 8X8
-   Located in United States
-   Founded in 1987

## Popular Comparisons

[Intulse](https://www.capterra.com/p/161865/Intulse/)[4.44 (132)](https://www.capterra.com/p/161865/Intulse/reviews/)

vs

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (914)](https://www.capterra.com/p/175788/Nextiva/reviews/)

$42/month

Price

$25/month

4.3

Features

4.6

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/161865-175788/Intulse-vs-Nextiva)

[8x8 Work](https://www.capterra.com/p/187525/Virtual-Office/)[4.05 (309)](https://www.capterra.com/p/187525/Virtual-Office/reviews/)

vs

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (855)](https://www.capterra.com/p/169627/RingOver/reviews/)

$24/month

Price

$29/month

4.1

Features

4.6

4.1

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/169627-187525/RingOver-vs-Virtual-Office)

[Intulse](https://www.capterra.com/p/161865/Intulse/)[4.44 (132)](https://www.capterra.com/p/161865/Intulse/reviews/)

vs

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (697)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

$42/month

Price

$1.1/month

4.3

Features

4.7

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/161865-203084/Intulse-vs-VoIP-ms)

[8x8 Work](https://www.capterra.com/p/187525/Virtual-Office/)[4.05 (309)](https://www.capterra.com/p/187525/Virtual-Office/reviews/)

vs

[800.com](https://www.capterra.com/p/208208/800-com/)[4.71 (313)](https://www.capterra.com/p/208208/800-com/reviews/)

$24/month

Price

$149/month

4.1

Features

4.6

4.1

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/187525-208208/Virtual-Office-vs-800-com)

[Intulse](https://www.capterra.com/p/161865/Intulse/)[4.44 (132)](https://www.capterra.com/p/161865/Intulse/reviews/)

vs

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (10,931)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

$42/month

Price

$4/month

4.3

Features

4.4

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/161865-168668/Intulse-vs-Microsoft-Teams)

[8x8 Work](https://www.capterra.com/p/187525/Virtual-Office/)[4.05 (309)](https://www.capterra.com/p/187525/Virtual-Office/reviews/)

vs

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (914)](https://www.capterra.com/p/175788/Nextiva/reviews/)

$24/month

Price

$25/month

4.1

Features

4.6

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/175788-187525/Nextiva-vs-Virtual-Office)

[Intulse](https://www.capterra.com/p/161865/Intulse/)[4.44 (132)](https://www.capterra.com/p/161865/Intulse/reviews/)

vs

[3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

$42/month

Price

$350/year

4.3

Features

4.4

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/158704-161865/3CX-vs-Intulse)

[8x8 Work](https://www.capterra.com/p/187525/Virtual-Office/)[4.05 (309)](https://www.capterra.com/p/187525/Virtual-Office/reviews/)

vs

[3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

$24/month

Price

$350/year

4.1

Features

4.4

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/158704-187525/3CX-vs-Virtual-Office)

[Intulse](https://www.capterra.com/p/161865/Intulse/)[4.44 (132)](https://www.capterra.com/p/161865/Intulse/reviews/)

vs

[Wildix](https://www.capterra.com/p/218251/Wildix/)[4.69 (209)](https://www.capterra.com/p/218251/Wildix/reviews/)

$42/month

Price

Contact vendor for pricing

4.3

Features

4.6

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/161865-218251/Intulse-vs-Wildix)

[8x8 Work](https://www.capterra.com/p/187525/Virtual-Office/)[4.05 (309)](https://www.capterra.com/p/187525/Virtual-Office/reviews/)

vs

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,200)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

$24/month

Price

$30/month

4.1

Features

4.3

4.1

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/187525-242188/Virtual-Office-vs-RingCentral-MVP)

[Intulse](https://www.capterra.com/p/161865/Intulse/)[4.44 (132)](https://www.capterra.com/p/161865/Intulse/reviews/)

vs

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,520)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

$42/month

Price

$14.99/month

4.3

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144037-161865/Zoom-Video-Conferencing-vs-Intulse)

[8x8 Work](https://www.capterra.com/p/187525/Virtual-Office/)[4.05 (309)](https://www.capterra.com/p/187525/Virtual-Office/reviews/)

vs

[Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/)[4.43 (248)](https://www.capterra.com/p/174109/Ooma-Office/reviews/)

$24/month

Price

$19.95/month

4.1

Features

4.4

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/174109-187525/Ooma-Office-vs-Virtual-Office)