---
title: "Compare Intulse vs VoIP.ms 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Intulse and VoIP.ms based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/161865-203084/Intulse-vs-VoIP-ms"
page_type: "comparison"
language: "en"
---

# Intulse vs VoIP.ms Features and Cost Comparison

Last updated September 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

IntulseVoIP.ms2/4 selected

[Intulse](https://www.capterra.com/p/161865/Intulse/)[4.4 (132)](https://www.capterra.com/p/161865/Intulse/reviews/)

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

[## Intulse](https://www.capterra.com/p/161865/Intulse/)[4.4 (132)](https://www.capterra.com/p/161865/Intulse/reviews/)

Starting Price

$42.00/month

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.4

Customer Service

4.7

Reviews Sentiment

MT

CM

ZM

Based on [132 reviews](#user-reviews)

Positive

119

Neutral

9

Negative

4

[## VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

Starting Price

$1.10/month

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.4

Customer Service

4.8

Reviews Sentiment

Based on [698 reviews](#user-reviews)

Positive

678

Neutral

14

Negative

6

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,489 reviews from voip software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

71%Fit

Not enough reviews

Feature ratings

API

\--

Call Routing

4.8

Chat/Messaging

4.0

Call Transfer

4.2

Call Recording

5.0

65%Fit

Missing features

Not enough reviews

Feature ratings

API

\--

Call Routing

4.7

Chat/Messaging

NA

Call Transfer

4.4

Call Recording

4.8

User satisfaction

User satisfaction

4.4

User reviews[132](https://www.capterra.com/p/161865/Intulse/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.6

Customer support

4.7

User satisfaction

4.8

User reviews[698](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

Ease of use

4.4

Functionality

4.7

Value for money

4.8

Customer support

4.8

Price starts from

Price starts from

$42Per User, Per Month

-   Free version
-   Free trial

Price starts from

$1.10Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Businesses and NPOs desiring a robust, affordable hosted VoIP solution customized for their needs and industry. Those who need 3rd-party CRM integrations, unlimited call history and call recording.

Best for

Any business looking to simplify their communications. Any reseller looking for a fully customizable interface and any residential looking for a good, affordable, and reliable home phone service.

## User reviews

Pros & cons

MT

Michelle T.

Senior Executive Administrator

> "It integrated with our CRM and they were very responsive"

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___6763458)

RM

Ralph M.

Managing Partner

> "I do not believe we have our call tree set up as efficiently as we could or voicemail system..."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3590967)

CM

Catie M.

Project Manager

> "Intulse also connects with our CRM which is helpful to have names pull in and to be able to..."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3580364)

MS

Maranda S.

Agent

> "Daily issues when answering a call, system will show active call but customer can’t here me and..."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3570705)

ZM

Zachary M.

Producer

> "It has made transferring calls, parking calls, and voicemail so much better than anything..."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3589263)

DS

Daniel S.

Manager

> "At most given times theres at least one small issue, such as a transfer switch not always..."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3577300)

JS

James S.

Customer Service Manager

> "The Intulse software connects with our company software to customize to exactly what we need."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3576312)

CD

Catherine D.

CEO

> "The fax feature is very very basic. "

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___4235475)

TH

Theodore H.

Founder, CEO & Chief Investment Officer

> "With Intulse, our problems have gone to practically none and when we do have an issue, the..."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3571249)

JM

Jason M.

Agency Owner

> "I also do not have the ability to switch between our phone numbers for caller ID purposes."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3570749)

JT

Jeff T.

President

> "The automated call recording option, the pop-up of the client record upon inbound calls, have..."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___2770982)

HK

Heather K.

Director of Databases

> "Some of the layout options on the site for the admin seem to be more spread out than needed."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3602954)

JW

Jacquie W.

Broker

> "We use this for our Health Insurance business and we love the functionality."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3580996)

JB

Jennifer B.

Administrative assistant

> "When enabled on your cell phone, other phone functions don't work properly."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3576423)

WM

Wayne M.

CFO

> "Calls are easy to transfer, conference other callers into conversation and inter office calling."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3599109)

MH

Melia H.

Client Scheduler

> "Also, we have encountered issues in the office with reliability, too running on wired..."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3591876)

DS

Daniel S.

Manager

> "Call parking and transferring features are very nice too."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3577300)

JS

Julia S.

Office Manager

> "At times, connection breaks up and is hard to communicate with caller."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3575343)

BR

Bryce R.

Advisor

> "Intulse also integrates well with our RedTail CRM. "

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3581768)

LM

Leigh M.

Legal assistant

> "I get duplicates of the faxes being sent to my email."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3598387)

WA

Will A.

President

> "The integration with Wealthbox CRM was the reason I chose Intulse. "

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3588790)

JW

Jacquie W.

Broker

> "There seems to be an issue when I call people from the phone app and i'm in my car."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3580996)

AA

Amanda A.

Business Administrator

> "Ease of use and that it integrated with our client database (Agency Bloc)."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3570744)

IL

Ian L.

coo

> "Sometimes the phone will require a reboot for no reason at all it seems."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3570757)

JS

James S.

Customer Service Manager

> "Also, their online interface is great for weekend work."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3576312)

JS

James S.

Customer Service Manager

> "Whenever something goes wrong, it takes a ton of phone calls to resolve an issue."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3576312)

HK

Heather K.

Director of Databases

> "The voicemail to email notification is also really nice to have."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3602954)

RG

Richard G.

Sales Director

> "Hard to conference a call when the client is in the waiting room"

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3570901)

KA

Kyle A.

Broker

> "The ease and integration with our CRM (AgencyBloc)."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3580551)

BF

Bud F.

Benefits Specialist

> "That we cannot delete SMS messages"

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3582917)

IL

Ian L.

coo

> "The customization is nice and intuitive."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3570757)

CK

Craig K.

Sales Manager

> "It took a bit longer than expected to train the team on certain features"

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3580416)

RG

Richard G.

Sales Director

> "Reliable phone service, cost effective, we love the desk phones!"

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3570901)

DS

Daniel S.

Manager

> "What makes this tough is all the glitches we have encountered so far."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3577300)

JS

Julia S.

Office Manager

> "Intulse is easy to use and customer service has been helpful when needed."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3575343)

AH

April H.

Admin

> "My company's IT department chose the software and myself and my office staff have not been..."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3580596)

TH

Theodore H.

Founder, CEO & Chief Investment Officer

> "Their staff has always been friendly & very professional. But, arguably more important, they've..."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3571249)

AH

April H.

Admin

> "The Intulse app is unreliable."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3580596)

RM

Ralph M.

Managing Partner

> "The sales portion was great."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3590967)

JT

Jeff T.

President

> "Our onboarding was pretty difficult."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___2770982)

AH

Angela H.

front office

> "the software is very easy to use. "

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3582951)

JT

Jeff T.

President

> "This was a nightmare, but not Intulse's fault."

[See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___2770982)

[View Reviews](https://www.capterra.com/p/161865/Intulse/reviews/)

RZ

Roberto Z.

SEO

> "I also appreciate the flexibility it offers, allowing me to customize call routing and manage multiple numbers effortlessly. While the setup..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6683131)

Caleb B.

Founder

> "Scaled up an outbound operation, one subaccount got flagged — fine, I get it, fraud systems exist for a reason."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___7148016)

JS

Jonathan S.

Principal

> "voip.ms overall: Great product line, very competitive pay-as-you-go pricing, incredible feature set, industry-leading customer support - fast..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6818328)

RZ

Roberto Z.

SEO

> "here isn't much I disliked about VoIP.ms, but if I had to choose something, I would say that the initial setup requires some learning,..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6683131)

JS

Jonathan S.

Principal

> "What I like most about the voip.ms softphone is that it's provided by voip.ms, with seamless access to multiple special voip.ms features."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6818328)

JR

Jeff R.

Owner

> "Unresolved issues with SMS capabilities on main DID numbers"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6543845)

Caleb B.

Founder

> "Honestly one of the more developer-friendly carriers out there — that's the only reason I kept coming back."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___7148016)

DD

Dennis D.

Owner

> "Their documentation is often a bit lacking or out of date."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6753780)

RZ

Roberto Z.

SEO

> "What I liked most about VoIP.ms is its reliability and flexibility."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6683131)

BH

Billy H.

Student

> "I was disappointed to find the international numbers didn’t come with “local” call rates - I am a UK customer and would’ve liked to purchase a..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989563)

Dave W.

CEO

> "VoIP.ms was a near drop-in replacement for hosting things locally, I was able to port nearly all numbers (and a couple numbers that couldn't..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990491)

JL

John L.

Owner

> "I cancelled the account and will stick with my current VOIP provider Ubiquiti"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#SoftwareAdvice___6223922)

MY

Michael Y.

Mechanical Designer

> "VoIP.ms has considerably lowered my phone bill compared with other services, while offering a multitude of useful features to help optimize my..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989880)

KG

Karl G.

Director of Information Systems

> "This means you need to keep track of the last date you did this or the invoice may not reconcile with your card statement."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989169)

DD

Dennis D.

Owner

> "I like how easy it is to procure a new DID / Local Number."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6753780)

MB

Michael B.

Founder

> "did's and accounts don't appear to be standard menu options, therefore, I struggle with being able to choose anything under these menu options..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989158)

Randal B.

Principal Consultant

> "In the case of small businesses, at less than $200 capital cost and $10 per month, we've been able to provide full-featured auto attendant..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4600102)

DZ

David Z.

CEO

> "Make this requirement known early in the process so people don't become frustrated when they think all the steps have been completed, but they..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989228)

HF

Hunter F.

Proprietor

> "VoIP.ms gives you power tools and "just enough" customizable features to deploy unique solutions for your customers, but you don't have to..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990387)

RP

Ryan P.

Owner

> "Third parties often have trouble sending SMS to VoIP.ms, or sometimes they outright block the use of VoIP services for SMS."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989279)

Randal B.

Principal Consultant

> "Like me, you'll be amazed at the range of features you get for the vastly reduced price when comparing the service to that of a traditional..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4600102)

EP

Elizabeth P.

VP

> "VOIP.ms is certainly not the most technical of providers - there's no coding or anything to do and most things are set with radio buttons."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4991958)

Anthony W.

Owner

> "It is a relatively inexpensive backup system for outgoing calls as well as providing a custom number for specific phone users and clients"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989345)

RE

Ryk E.

CEO

> "We have had some difficulties in matching inbound services on end points with the right servers."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989971)

Cameron D.

Digital Marketing Manager

> "The first thing that drew me to VoIP.ms was the customization and ability to not spend a ton of money on a phone system for myself or my..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989060)

MH

Marin H.

Owner

> "The website can be a bit confusing to navigate if you're only using a few features VoIP.ms offers."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989174)

RT

Ryan T.

Head Of Integrated Search & Data Performance

> "VoIP.ms has some of the most human, helpful and solutions focused support staff in the VoIP space. While at first it can look daunting to..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4991517)

BF

Brendan F.

Director of Business Development

> "The only thing I didn't like was when they had the DDOS attack and my phone lines were down and we did not have any alternative."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990000)

MD

Michael D.

President

> "VoIP.ms lets you set up a sophisticated phone system at a low cost with way more flexibility that you can get with other offerings."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990318)

DC

David C.

System Engineer

> "The only issue we had was due to a DOS attack on their DNS that left our lines unavailable."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989302)

DV

Dave V.

IT Manager

> "As an added bonus, I've essentially stopped all junk phone calls with a mixture of a call routing rule and an IVR.You can basically do..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989652)

PL

Peter L.

Chief cook & bottle washer

> "The SMS/MMS service can not receive messages from certain providers/numbers. "

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4991390)

RZ

Roberto Z.

SEO

> "My experience with VoIP.ms has been smooth and reliable."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6683131)

DC

David C.

President

> "I am annoyed at their billing in US dollars as I get hit with excessive bank charges having no US$ account myself."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989095)

KG

Kevin G.

Owner

> "Its the best support experience I have ever had with a carrier"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6647342)

JV

Jocelyn V.

President/Owner

> "During that time SIP disconnects and phones cannot make or receive calls."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4599953)

RM

Rob M.

VP, Systems

> "Setup was quick and easy with instructions provided for most VoIP gateways, with many trunking locations to ensure low latency and jitter free..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990123)

MY

Michael Y.

Mechanical Designer

> "The website can be a little tricky to navigate due to the number of options and features."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989880)

CR

Corey R.

Energy Manager

> "I switched from expensive big telephone company service and I get so many more features and capabilities for literally pennies on the dollar..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989166)

JL

Jonathan L.

Administrator

> "With tha ata configuration, it can’t be use be everyone, user’s need a minimal understanding on sip phone"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4997776)

David P.

Director

> "The advantages are the interconnect information, and loop back IVR test functions, feature codes."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990132)

NR

Nigel R.

CEO

> "Without warning, we were charged 40c a minute for our calls instead of 1c a minute as had been for many years previously. "

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4900914)

VR

Verified Reviewer

Broker

> "The most value I get is the ability to administer the backend fairly easily to manipulate the changes according to business flow."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989361)

JD

Jonathan D.

IT

> "The billing method in USD are difficult to convert in CAD billing Taxes"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989115)

PM

Paul M.

Senior System Administrator

> "The quality of my calls with voip.ms are excellent, and I am always kept advised of any downtime due to network maintenance, which does not..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989444)

DZ

David Z.

CEO

> "The most difficult part of the service is the initial setup - i.e. creating your account."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989228)

HF

Hunter F.

Proprietor

> "I would say VoIP.ms is the perfect service for a somewhat-experienced consultant or employee to deploy a customized VoIP solution for their..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990387)

VR

Verified Reviewer

home user

> "Perhaps what few difficulties I have are due to connectivity issues, and not VoIP.ms' service."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990250)

CL

Constantine L.

President

> "It is reliable, inexpensive and the voice mail allows me to filter unlimited unwanted calls."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989094)

EV

Eric V.

CEO

> "There was a DDOS attack few months ago where we had zero service for 3-4 Days."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989719)

Randal B.

Principal Consultant

> "I've saved myself, my clients, friends, and family dozens of dollars a month and hundreds of dollars a year by switching them to voip.ms over..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4600102)

RB

Richard B.

Owner

> "I needed a phone and didn't want to pay for a hardline just for phone service."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989454)

AH

Andrew H.

Technology Consultant

> "They experienced stability issues for a period and I ended up switching to a competitor, but came back to VoIP.ms once their reliability..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989083)

EB

Erik B.

owner

> "not innovative like Twilio, you are not going to find any integration with AWS and polly or advanced things like this."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989588)

VR

Verified Reviewer

Founder

> "There are tutorials and a wiki on their website, and I've found knowledgeable users on 3rd party websites who are willing to help or give..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990021)

VR

Verified Reviewer

CEO

> "The user interface does not look good, modern and is not well designed."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989729)

ML

Mitch L.

Executive Pastor

> "In fact most changes we need to make will take only a few minutes, which makes the management of our phone system very simple and painless."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4835011)

ML

Marjorie L.

Coordinator

> "The messaging system could be improved , we don’t use that feature very often"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989478)

AH

Alexander H.

General Director

> "MS provides us security, effective, reliable communications at the lowest cost of any of the options we've tried before."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989795)

VC

Vincent C.

Senior Technical Level Designer

> "You might loose service if you have a power outage if you don’t plug all your device (modem, router and voip adapter) on a battery powered UPS."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___3764639)

ES

Enrique S.

Owner

> "Call routing flexibility, allows me to properly handle incoming calls."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989160)

SC

Satish C.

VP

> "The configuration documentation is difficult to follow for non-technical folks."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990030)

JC

Jozo C.

Architect

> "Migrating our regular phones to VoIP.ms was an easy process and it took a lot less time than expected. Since then we've started to use..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989472)

EC

Evgeny C.

Founder

> "The last 12 months were the most terrible: service was intermittent, customers complained about missed calls, delays when connecting calls,..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___3177448)

VR

Verified Reviewer

Founder

> "They have loads of features and functionalities, and also provide an API to interact with their services."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990021)

GB

Guy B.

consultant

> "the service was interrupted for a few days following a denial of Service Attack"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989296)

JD

James D.

Regional Director

> "The price is great, but what I really like is their tech support to help configure the phone line as well at port it from the phone company."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989114)

SW

Shawn W.

N/A

> "Not applicable switching was easy, on the other hand this 40 character minimum for this survey was not great"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989263)

JC

Janet C.

Bookkeeper

> "They ported my old landline for free and had tons of options to customize its use. "

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4599967)

MD

Michel D.

Network specialist

> "Intermittent Call interruptions or calls degraded"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990078)

PW

Patrick W.

Owner/Managing Member

> "We use a mix of hard IP phones (used Ciscos) and Zoiper on our Android devices. And the cost is fantastic! "

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4830455)

VR

Verified Reviewer

Telephone Administrator

> "It shouldn't have to be so hard to reconfigure your lines."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989161)

PG

Paul G.

Animation Director

> "The voice quality of the calls is extremely good."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6032660)

DC

Devin C.

President

> "It is too high for the international rate to China."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990352)

LW

Lucas W.

Owner

> "I like how flexible I can manage my bills for different numbers and hosting sites."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989650)

TB

Teala B.

Office Manager

> "Using a VoIP app can be confusing for our techs"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989354)

CK

Chris K.

Admin

> "MS to be an exceptional service provider, catering comprehensively to all of our VoIP requirements within our corporate environment."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989674)

MB

Michelle B.

Registered Nurse

> "Integration issue during initial set up was quite tricky"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989523)

EC

Emma C.

C-Level

> "voip.ms solves many different problems with their feature set, I'm a happy long-term customer who has used many of the features of voip.ms..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989235)

SS

Stan S.

Director

> "Monthly cost of having DID is a little too high."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989131)

VR

Verified Reviewer

Broker

> "The most value I get is the ability to administer the backend fairly easily to manipulate the changes according to business flow."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989361)

VR

Verified Reviewer

CEO

> "The user interface does not look good, modern and is not well designed."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989729)

VR

Verified Reviewer

Founder

> "There are tutorials and a wiki on their website, and I've found knowledgeable users on 3rd party websites who are willing to help or give..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990021)

DO

Dave O.

Owner

> "Web interface was difficult to manage at first but not any more"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4444520)

PC

Paul C.

VP

> "Simple interface for experienced users, has many features regular phone systems don't offer."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989463)

FoL

François L.

Enterprise architect

> "Some instructions are difficult to understand for a newcomer"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990309)

JC

Jozo C.

Architect

> "It's a full-featured platform with a control panel that's easy to use with quick response time."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989472)

EB

Erik B.

owner

> "not innovative like Twilio, you are not going to find any integration with AWS and polly or advanced things like this."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989588)

MD

Michael D.

President

> "Integrated well with our freepbx server"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4991083)

MB

Michelle B.

Registered Nurse

> "Integration issue during initial set up was quite tricky"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989523)

CB

Christopher B.

Owner

> "Integration was easy with the exception of getting DID's for my area"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989561)

Louis Paul M.

Enterprise Architect

> "Many options difficults to integrate."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989818)

WA

Wayne A.

President

> "Very easy to use and integrate with my current system."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989335)

WL

Will L.

Investor

> "Hard to understand various functions ."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990367)

[View Reviews](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

## User interface

[Intulse](https://www.capterra.com/p/161865/Intulse/)

4.44 (132)

No images or videos  
provided by vendor

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Intulse

Top features

33/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automated Attendants
-   Automatic Call Distribution
-   Autonomous Task Execution
-   Browser Extension
-   Callback Scheduling
-   Call Center Integration
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Caller Profiles
-   Call List Management
-   Call Logging
-   Call Monitoring
-   Call Queues
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Screening
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Computer Telephony Integration
-   Conference Calls
-   Conferencing
-   Contact Database
-   Contact Management
-   CRM
-   Cross-system Integration
-   Customizable Caller ID
-   Customizable Reports
-   Desk-to-Desk Calls
-   Employee Directory
-   Fax Management
-   Generative AI
-   Hold Music
-   Individual Download
-   Instant Messaging
-   Interaction Tracking

[See all features](https://www.capterra.com/p/161865/Intulse/#features)

VoIP.ms

22/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automated Attendants
-   Automatic Call Distribution
-   Autonomous Task Execution
-   Browser Extension
-   Callback Scheduling
-   Call Center Integration
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Caller Profiles
-   Call List Management
-   Call Logging
-   Call Monitoring
-   Call Queues
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Screening
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Computer Telephony Integration
-   Conference Calls
-   Conferencing
-   Contact Database
-   Contact Management
-   CRM
-   Cross-system Integration
-   Customizable Caller ID
-   Customizable Reports
-   Desk-to-Desk Calls
-   Employee Directory
-   Fax Management
-   Generative AI
-   Hold Music
-   Individual Download
-   Instant Messaging
-   Interaction Tracking

[See all features](https://www.capterra.com/p/203084/VoIP-ms/#features)

### Recognition

No recognitions have been awarded to Intulse

VoIP.ms is recognized as a top-rated tool in 4 Capterra Shortlist reports

Best Value VoIP Software (2022) 

### Deployment & support

Intulse

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

VoIP.ms

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Intulse

-   By Intulse
-   Located in United States
-   Founded in 2015

VoIP.ms

-   By VoIP.ms
-   Located in Canada
-   Founded in 2007

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