# Compare Intulse vs Zoom Phone 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Intulse and Zoom Phone based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/161865-208535/Intulse-vs-Zoom-Phone --- # Intulse vs Zoom Phone Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: IntulseZoom Phone2/4 selected [Intulse](https://www.capterra.com/p/161865/Intulse/)[4.4 (132)](https://www.capterra.com/p/161865/Intulse/reviews/) [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.5 (243)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) [## Intulse](https://www.capterra.com/p/161865/Intulse/)[4.4 (132)](https://www.capterra.com/p/161865/Intulse/reviews/) Starting Price $42.00/month Value-for-Money 4.6 Functionality 4.3 Ease of Use 4.4 Customer Service 4.7 Reviews Sentiment MT CM ZM Based on [132 reviews](#user-reviews) Positive 119 Neutral 9 Negative 4 [## Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.5 (243)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) Starting Price $10.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.5 Customer Service 4.2 Reviews Sentiment Based on [243 reviews](#user-reviews) Positive 226 Neutral 11 Negative 6 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,902 reviews from voip software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Not enough reviews Feature ratings Mobile Access 4.6 Online Voice Transmission \-- Video Conferencing \-- API \-- Call Routing 4.8 80%Fit High performer Feature ratings Mobile Access 4.6 Online Voice Transmission 4.3 Video Conferencing 4.7 API 4.0 Call Routing 4.2 User satisfaction User satisfaction 4.4 User reviews[132](https://www.capterra.com/p/161865/Intulse/reviews/) Ease of use 4.4 Functionality 4.3 Value for money 4.6 Customer support 4.7 User satisfaction 4.5 User reviews[243](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) Ease of use 4.5 Functionality 4.5 Value for money 4.5 Customer support 4.2 Price starts from Price starts from $42Per User, Per Month - Free version - Free trial Price starts from $10Per User, Per Month - Free version - Free trial Best for Best for Businesses and NPOs desiring a robust, affordable hosted VoIP solution customized for their needs and industry. Those who need 3rd-party CRM integrations, unlimited call history and call recording. Best for Zoom Phone is for businesses of all sizes, ranging from small businesses to global enterprises. ## User reviews Pros & cons MT Michelle T. Senior Executive Administrator > "It integrated with our CRM and they were very responsive" [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___6763458) RM Ralph M. Managing Partner > "I do not believe we have our call tree set up as efficiently as we could or voicemail system..." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3590967) CM Catie M. Project Manager > "Intulse also connects with our CRM which is helpful to have names pull in and to be able to..." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3580364) MS Maranda S. Agent > "Daily issues when answering a call, system will show active call but customer can’t here me and..." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3570705) ZM Zachary M. Producer > "It has made transferring calls, parking calls, and voicemail so much better than anything..." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3589263) DS Daniel S. Manager > "At most given times theres at least one small issue, such as a transfer switch not always..." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3577300) JS James S. Customer Service Manager > "The Intulse software connects with our company software to customize to exactly what we need." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3576312) JM Jason M. Agency Owner > "I also do not have the ability to switch between our phone numbers for caller ID purposes." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3570749) TH Theodore H. Founder, CEO & Chief Investment Officer > "With Intulse, our problems have gone to practically none and when we do have an issue, the..." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3571249) HK Heather K. Director of Databases > "Some of the layout options on the site for the admin seem to be more spread out than needed." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3602954) JW Jacquie W. Broker > "We use this for our Health Insurance business and we love the functionality." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3580996) JB Jennifer B. Administrative assistant > "When enabled on your cell phone, other phone functions don't work properly." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3576423) WM Wayne M. CFO > "Calls are easy to transfer, conference other callers into conversation and inter office calling." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3599109) MH Melia H. Client Scheduler > "Also, we have encountered issues in the office with reliability, too running on wired..." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3591876) DS Daniel S. Manager > "Call parking and transferring features are very nice too." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3577300) JS Julia S. Office Manager > "At times, connection breaks up and is hard to communicate with caller." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3575343) BR Bryce R. Advisor > "Intulse also integrates well with our RedTail CRM. " [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3581768) LM Leigh M. Legal assistant > "I get duplicates of the faxes being sent to my email." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3598387) WA Will A. President > "The integration with Wealthbox CRM was the reason I chose Intulse. " [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3588790) JW Jacquie W. Broker > "There seems to be an issue when I call people from the phone app and i'm in my car." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3580996) AA Amanda A. Business Administrator > "Ease of use and that it integrated with our client database (Agency Bloc)." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3570744) IL Ian L. coo > "Sometimes the phone will require a reboot for no reason at all it seems." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3570757) JS James S. Customer Service Manager > "Also, their online interface is great for weekend work." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3576312) JS James S. Customer Service Manager > "Whenever something goes wrong, it takes a ton of phone calls to resolve an issue." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3576312) HK Heather K. Director of Databases > "The voicemail to email notification is also really nice to have." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3602954) RG Richard G. Sales Director > "Hard to conference a call when the client is in the waiting room" [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3570901) KA Kyle A. Broker > "The ease and integration with our CRM (AgencyBloc)." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3580551) BF Bud F. Benefits Specialist > "That we cannot delete SMS messages" [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3582917) IL Ian L. coo > "The customization is nice and intuitive." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3570757) CK Craig K. Sales Manager > "It took a bit longer than expected to train the team on certain features" [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3580416) RG Richard G. Sales Director > "Reliable phone service, cost effective, we love the desk phones!" [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3570901) CD Catherine D. CEO > "The fax feature is very very basic. " [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___4235475) JS Julia S. Office Manager > "Intulse is easy to use and customer service has been helpful when needed." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3575343) DS Daniel S. Manager > "What makes this tough is all the glitches we have encountered so far." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3577300) TH Theodore H. Founder, CEO & Chief Investment Officer > "Their staff has always been friendly & very professional. But, arguably more important, they've..." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3571249) AH April H. Admin > "My company's IT department chose the software and myself and my office staff have not been..." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3580596) JT Jeff T. President > "The automated call recording option, the pop-up of the client record upon inbound calls, have..." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___2770982) AH April H. Admin > "The Intulse app is unreliable." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3580596) RM Ralph M. Managing Partner > "The sales portion was great." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3590967) JT Jeff T. President > "Our onboarding was pretty difficult." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___2770982) AH Angela H. front office > "the software is very easy to use. " [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3582951) JT Jeff T. President > "This was a nightmare, but not Intulse's fault." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___2770982) [View Reviews](https://www.capterra.com/p/161865/Intulse/reviews/) Victoria H. HR Director > "Overall it is fine there are no issues with the sound and recognition on a zoom meeting, you can still see both..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7100948) BM Brendon M. Director of Operations > "the inability to change settings using the app, you have to go to the online web version to make changes." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7050832) CB Cynthia B. Client Care Representative > "Integration with desktop UI is really good, it provides a small widget that hides in the screen for easy access..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6638523) VR Verified Reviewer MBBS > "One thing I don’t like about Zoom Phone is that sometimes it can be a bit unreliable, especially if I’m switching..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6772212) Gouthami K. Marketing Executive > "What I like most about Zoom Phone is its call quality and reliability because it allows me to have calls with..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6675995) Kristl K. Sr Customer Service Rep > "Occasionally, experience dropped calls and poor audio quality." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7092174) Kristl K. Sr Customer Service Rep > "Intuitive interface that blends seamlessly with existing Zoom video conferencing." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7092174) JH James H. Managing Director > "Wasted almost week in total hours with countless zoom staff to discuss this BUG with noone able to explain the..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6761487) PA PRITHVI A. Singing classes > "My overall experience on zoom is awesome I have used it many times in taking online tuition classes , many online..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6848706) CB Cynthia B. Client Care Representative > "There’s no way of checking the full call details when it’s ringing or copying the number before answering the..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6638523) VR Verified Reviewer MBBS > "Sure, during rotations and group study, Zoom Phone has been excellent for keeping me in contact with professors..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6772212) SM Sara M. photographer > "Overall it is easy application and it has many option especially in meeting. But I do not like when it has code..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6452900) Jesse Z. Software Engineer > "I like how Zoom Phone is a very convenient and useful tool for employees with an office phone who work remotely..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6874123) EJ Emma J. Director of Operations > "I always worry that it'll turn off mid-meeting due to getting overheated." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6788651) SR Sam R. IT Manager > "Zoom phone is user-friendly, stable, clear service, and a robust platform for all communication within our..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6775229) Ravi Teja K. Data Science Intern > "What I liked the least about Zoom Phone is it's occasional call quality issues." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6661779) Nishant T. Sr. Analyst > "Supports VoIP calling over Wifi and 4G/LTE and other networks flawlessly" [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6806381) PY Peipei Y. Dentist > "Sometimes connection isn’t good even with wifi." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6351650) WJ Whitney J. HR Assistant > "That's very nice for catching phone numbers and things of that nature." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7073735) KM Karthick M. Team Lead > "some times you wont be able to see which number you called, Need to logout and relogin again to see recent dialed..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4779108) SR Sam R. IT Manager > "Zoom phone has been a great addition to our company to increase communications with both outside and inside..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6775229) EAP Er Avinash P. Senior Technical Support Engineer > "Little changes cause disruptions." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6578597) Lena W. Owner > "Ease of use for multitasking and the ability to use other features as well." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7065684) CL Carter L. Cost reduction consultant > "I have absolutely no complaints but they force me to write in this box 🤍" [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6308396) Nishant T. Sr. Analyst > "Overall, its very nice, reliable, and easy to user VoIP tool, offers good quality calls and robust integration..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6806381) AB Amar B. Customer Support > "Some times there is a network issue." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6557154) DH Dale H. Online Consultant > "It takes voice and video and integrates well into the Zoom family." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6854337) EL Evelyn L. Operations Manager > "Their support service needs to be better." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6655069) AM Ascah M. Content Writer > "I find this platform to be effective for secure communications with my clients." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6837741) VR Verified Reviewer Executive Director > "The connection seems to be the worst." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6604586) WJ Whitney J. HR Assistant > "It's great for a business to use with it's employees." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7073735) SY Sydney Y. Programs Manager > "The audio quality can be a bit hit or miss (likely due to cell reception, if I had to guess)." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4777906) DH Dale H. Online Consultant > "It was fairly easy to set up and is a breeze to use. Once the client was downloaded to my machine, I put it in..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6854337) Noxolo R. Tutor > "I am also not very fond of the fact that one needs to have a constant internet connection." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6218436) EAP Er Avinash P. Senior Technical Support Engineer > "Using zoom phone in Mac OS without any issues , running smoothly not consuming enough space." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6578597) SB Stacey B. HR Coordinator > "It is very hard to hear people whether you use earphones or have it outloud." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4766056) Nishant T. Sr. Analyst > "Low cost platform compared to peers, makes it good choice for small enterprises" [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6806381) VR Verified Reviewer Software engineering student > "I don't like how there are too many steps to log in." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4779161) VR Verified Reviewer Executive Director > "Everybody uses Zoom so they are familiar with its functionality and trust incoming calls / meeting invitations" [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6604586) JL Jen L. Customer Engagement and Success Manager > "I wish that I could receive some sort of notification for SMS messages to my Zoom phone, but it did not seem to..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3527681) CT Christina T. Creative designer > "I love that you can video chat with family, friends or businesses." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6761921) TD Thien D. Graduate Research Assistant > "It’s hard to tell whether it’s the app or my own Internet connection, but I get disconnected once in a while or..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4296670) DP Dana P. Admin > "Easy to use." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7029516) VR Verified Reviewer Recruiting Enablement Specialist > "The UI is odd." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4894723) JS Josh S. IT Coordinator > "Love having an app on my cell phone." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6811127) NL Ntebaleng L. Animal Scientist > "Sometimes I don't know how to switch on my microphone which causes a few delays when conversing with others." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3742270) KF Kennedy F. Speech Language Pathologist > "It was easy to access and navigate with somebody who was less familiar with the software." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6807962) Diksha D. Bim Engineer > "Only one problem I have using this zoom phone is that it does not have any customer support service." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3648568) PA PRITHVI A. Singing classes > "Just need an internet connection and easy to use ." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6848706) AR Alphin R. Senior Recruiter > "we are not able to do chat and voice call simultaneously." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4177494) JC Jess C. Accounts Receivable Manager > "It is convenient for not having to use your personal phone for business." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6610460) EC Eliel C. Office Manager > "Especially switching out of another company such as Ring Central that are huge but with poor customer service." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3595873) EM Emily M. Speech and Language Therapist > "Additionally, I like how you can download the app, meaning I can have easy access to zoom on my phone and when I..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4974784) Andrew K. Chief Operating Officer > "While the services is available at a great price, the overall customer support is extremely poor. Once we..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2893037) CL Carter L. Cost reduction consultant > "My corporate head office just onboarded ZOOM Phones and I could NOT be happier." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6308396) RS Randall S. Systems Administator > "Their sales people will sell you the product and then abandon you to a process they don't explain well. If you..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3151147) CB Claude B. Technician > "We are in a technological age and everyone is hustling and bustling." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6524182) JG Justin G. Senior Implementation Consultant > "many soft-phone features aren't very strong, such as adjusting notification settings, ease of switching to..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2792406) MG Maria G. Teacher assistant > "It was an easy safe way to keep up with what was going on in the company" [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6296513) AG Ashmita G. Student > "The hundred member limit is an issue. " [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4590661) KF Kennedy F. Speech Language Pathologist > "Great experience with minimal difficulties while using the software." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6807962) VR Verified Reviewer GAM > "Internally that is just a mess and not time efficient at all." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4592054) HM Harshal M. Technical Project Manager > "simple to use while driving mainly, allows simple call switch" [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6660377) BO Babatunde O. Snr. Business Systems Analyst > "However, it is difficult to use the application especially the mobile app when the network strength is weak." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2852750) SM Sara M. photographer > "They improve the application quickly too." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6452900) Juan Carlos O. Support Expert > "Expensive, if you use it on your phone using mobile data, you'll run out of it." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2920079) VR Verified Reviewer Videographer > "Not only does Zoom Phone work as a way to conduct video conferences, but it also works as a normal phone, can..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3677638) Hafizah S. Assistant Manager Business Development > "I had to cancel the session and join in it again using the VOIP option." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3022673) DH Dale H. Online Consultant > "It's very easy to use." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6854337) VR Verified Reviewer IT Manager > "The management is a bit disjointed from their Zoom Video product." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2836554) DB Devin B. AP Manager > "Zoom is great to use to keep in touch with co-workers." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6439724) SL Sheryl L. job developer > "I know there are limitations and it doesn't allow you to see everyone on the call." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2977050) AB Amar B. Customer Support > "It's simple to use, and you may learn how to use it without any specific instruction or classes." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6557154) PO Pevel O. Freelance > "It has some problems with data sharing and intrusions." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2794880) Noxolo R. Tutor > "Zoom facilitates the seamless presentation of myself on the platform, particularly during interviews." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6218436) Michael F. Organizational Change Consultant > "I have not consistently been able to upload documents into the chat." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2945238) EC Eliel C. Office Manager > "Quality of the calls is great, verified numbers with proper caller ID so your calls are not rejected due to a..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3595873) VR Verified Reviewer GAM > "Screen sharing is a joke!" [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4592054) HH Heather H. Order Management III > "The thing that I like most about the ZOOM phone, is the fact that I get multiple notifications." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___5023702) MM Megan M. Executive Assistant > "I sometimes have issues with it syncing to my phone." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2981182) [View Reviews](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) ## User interface 4.44 (132) 4.52 (243) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Intulse Top features 40/46 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automatic Call Distribution - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Call List Management - Call Monitoring - Call Queues - Call Recording - Call Reporting - Call Routing - Call Screening - Call Tracking - Call Transfer - Chat/Messaging - Computer Telephony Integration - Contact Database - Contact Management - CRM - Customizable Reports - Fax Management - Generative AI - Interaction Tracking - IVR - Live Chat - Mobile Access - Multi-Channel Communication - Online Voice Transmission - Queue Management - Real-Time Analytics - Real-Time Monitoring - Reporting & Statistics - SIP Trunking - SMS Messaging - Third-Party Integrations - Unified Communications - Video Conferencing - Voice Mail - Voicemail Transcription [See all features](https://www.capterra.com/p/161865/Intulse/#features) Zoom Phone 25/46 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automatic Call Distribution - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Call List Management - Call Monitoring - Call Queues - Call Recording - Call Reporting - Call Routing - Call Screening - Call Tracking - Call Transfer - Chat/Messaging - Computer Telephony Integration - Contact Database - Contact Management - CRM - Customizable Reports - Fax Management - Generative AI - Interaction Tracking - IVR - Live Chat - Mobile Access - Multi-Channel Communication - Online Voice Transmission - Queue Management - Real-Time Analytics - Real-Time Monitoring - Reporting & Statistics - SIP Trunking - SMS Messaging - Third-Party Integrations - Unified Communications - Video Conferencing - Voice Mail - Voicemail Transcription [See all features](https://www.capterra.com/p/208535/Zoom-Phone/#features) ### Recognition No recognitions have been awarded to Intulse No recognitions have been awarded to Zoom Phone ### Deployment & support Intulse Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Zoom Phone Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Intulse - By Intulse - Located in United States - Founded in 2015 Zoom Phone - By Zoom Video Communications - Located in United States - Founded in 2011 ## Popular Comparisons [Intulse](https://www.capterra.com/p/161865/Intulse/)[4.44 (132)](https://www.capterra.com/p/161865/Intulse/reviews/) vs [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (914)](https://www.capterra.com/p/175788/Nextiva/reviews/) $42/month Price $25/month 4.3 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/161865-175788/Intulse-vs-Nextiva) [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 (243)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) vs [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (10,931)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) $10/month Price $4/month 4.5 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/168668-208535/Microsoft-Teams-vs-Zoom-Phone) [Intulse](https://www.capterra.com/p/161865/Intulse/)[4.44 (132)](https://www.capterra.com/p/161865/Intulse/reviews/) vs [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (697)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) $42/month Price $1.1/month 4.3 Features 4.7 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/161865-203084/Intulse-vs-VoIP-ms) [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 (243)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) vs [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,521)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) $10/month Price $14.99/month 4.5 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144037-208535/Zoom-Video-Conferencing-vs-Zoom-Phone) [Intulse](https://www.capterra.com/p/161865/Intulse/)[4.44 (132)](https://www.capterra.com/p/161865/Intulse/reviews/) vs [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (10,931)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) $42/month Price $4/month 4.3 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/161865-168668/Intulse-vs-Microsoft-Teams) [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 (243)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) vs [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,075)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/) $10/month Price $6/month 4.5 Features 4.3 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/176572-208535/Google-Hangouts-vs-Zoom-Phone) [Intulse](https://www.capterra.com/p/161865/Intulse/)[4.44 (132)](https://www.capterra.com/p/161865/Intulse/reviews/) vs [Wildix](https://www.capterra.com/p/218251/Wildix/)[4.69 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) $42/month Price Contact vendor for pricing 4.3 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/161865-218251/Intulse-vs-Wildix) [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 (243)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) vs [GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/)[4.47 (668)](https://www.capterra.com/p/163604/GoTo-Connect/reviews/) $10/month Price Contact vendor for pricing 4.5 Features 4.5 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/163604-208535/GoTo-Connect-vs-Zoom-Phone) [Intulse](https://www.capterra.com/p/161865/Intulse/)[4.44 (132)](https://www.capterra.com/p/161865/Intulse/reviews/) vs [3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/) $42/month Price $350/year 4.3 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/158704-161865/3CX-vs-Intulse) [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 (243)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) vs [Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,395)](https://www.capterra.com/p/237272/Webex/reviews/) $10/month Price $25/month 4.5 Features 4.3 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/208535-237272/Zoom-Phone-vs-Webex) [Intulse](https://www.capterra.com/p/161865/Intulse/)[4.44 (132)](https://www.capterra.com/p/161865/Intulse/reviews/) vs [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,521)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) $42/month Price $14.99/month 4.3 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144037-161865/Zoom-Video-Conferencing-vs-Intulse) [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 (243)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) vs [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,200)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) $10/month Price $30/month 4.5 Features 4.3 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/208535-242188/Zoom-Phone-vs-RingCentral-MVP)