# Venmo Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Venmo Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more. Source: https://www.capterra.com/compare/161981-222572/GUSTO-vs-Venmo- --- # Venmo Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Venmo ## What is Venmo? Mobile-based social commerce platform that enables users to carry out money transmission across all types of purchases. It helps with managing bookkeeping and receiving customer insights. Payments can be made through the app and in-person via a QR code. Retailers can create a business profile to simplify checkout and appear in the Venmo's customer feeds. Customer loyalty is enhanced by the possibility of implementing targeted rewards and cash back experiences. ## What is Venmo used for? [Payment Processing](https://www.capterra.com/payment-processing-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 9,283 user reviews Reviews sentiment Positive 95% Neutral 3% Negative 2% Pros & cons Intuitive and quick operation Simple family money transfers High fees and card limitations Default public transaction visibility ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Payment Processing / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Venmo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.paypal.com&name=Venmo) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Venmo 4.7 (9,283) VS. [4.7 (3,635)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price Contact vendor Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (9,282) Ease Of Use 4.6 (3,632) Value For Money 4.8 (5,771) Value For Money 4.6 (3,244) Customer Service 4.4 (5,042) Customer Service 4.6 (3,262) ## Venmo alternatives [4.2 (2,042)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.1 (129)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 77% of reviewers rated it above 4 stars [4.6 (3,344)](https://www.capterra.com/p/123889/Stripe/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (35)](https://www.capterra.com/p/177326/360-Payments/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/222572/Venmo-/alternatives/) ## FAQs about Venmo Overview ### What problems does Venmo solve? Venmo solves the hassle of reimbursing people without cash, splitting shared expenses, and chasing down payments for dinners, rent, utilities, trips, and work events. Friends, roommates, families, students, and small teams use it to avoid awkward check splits, speed reimbursements, and move money quickly through a simple setup and interface. Answer based on 4416 reviews Overview ### Which roles and teams benefit most from Venmo? Venmo is most used by small business owners, freelancers, and consultants who need fast, informal payment collection and reimbursement tracking. Office managers, managers, and executives use it to handle team expenses and simple transfers, while students, teachers, and service professionals rely on it for shared costs, event payments, and everyday transactions. Answer based on 9277 reviews Overview ### What company size and industries is Venmo built for? Venmo is built primarily for small businesses, which make up 71% of reviewers, and is most common in Education Management at 7%. It is intended for small to medium-sized enterprises, with additional use across Marketing and Advertising at 5%, Health, Wellness and Fitness at 4%, and payment processing as the main use case. Answer based on 9281 reviews Features and Usability ### What are the key features of Venmo? Venmo includes core payment features like money transfers, payment requests, bank account and debit card linking, online and mobile payments, and transaction history. Differentiating features include QR code payments, privacy settings for public or private transactions, instant bank transfers for a fee, and a social payment feed with notes and emojis. Answer based on 7785 reviews Integrations ### Which third-party tools and platforms does Venmo integrate with? Venmo integrates with PayPal, Cash App, Meta for Business, Microsoft Excel, Shopify, Chime, and PayPal Invoicing. Reviewer mentions also reference connections with Square Point of Sale, WooCommerce, and Wix. These integrations span payments, social commerce, accounting support, and online storefront management. Answer based on 1291 reviews Getting Started and Support ### How easy is it to onboard and train a team on Venmo? Venmo is generally quick to onboard, with documentation and in-app tutorials covering basic setup and transactions. Most users, especially those already familiar with payment apps, get started fast. Less technical users, admins setting privacy defaults, and teams using business-related features may need extra time to learn navigation and account settings. Answer based on 45 reviews Getting Started and Support ### What customer support options does Venmo offer, and how do users rate the experience? Venmo offers email/help desk, FAQ/forum, a knowledge base, and phone support. Users often describe support as helpful, professional, and quick for login, fraud, and account issues, but others report slow replies, scripted responses, limited hours, and difficulty reaching a human or getting unusual problems resolved promptly. Answer based on 759 reviews Security ### How does Venmo handle data security and access control? Venmo uses bank-level encryption, PIN protection, optional MFA, device biometrics, stringent account checks, purchase protection, and alerts for suspicious logins or unusual activity. Reviewers also note privacy controls for making transactions private, but some say two-factor authentication, stronger passwords, and security for larger or business transactions can feel limited. Answer based on 763 reviews ## Who uses Venmo? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 135 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 135 reviews Administrative 38% Administrative 38% Entrepreneurs/ Owners 11% Education & Learning 7% Creative & Design 7% Others 37% Top industries Based on 135 reviews Health, Wellness and Fitness 33% Construction 23% Consumer Services 17% Retail 14% Other 13% ## Pros and Cons Intuitive and quick operation 96% positive reviews out of 2380 Most reviewers describe ease of use as a major benefit, highlighting straightforward setup and fast transactions. High fees and card limitations 43% negative reviews out of 488 Some reviewers find credit card transactions frustrating due to added fees, card restrictions, and slow support. Kristen M Owner, 2 - 10 employees. "I can say the only thing that I didn't like about venmo was the fact that certain cards weren't allowed like let's say I have a MasterCard and I want to add money to my venmo" Simple family money transfers 96% positive reviews out of 560 Most users comment that family payments are fast, easy, and reliable for sending or receiving funds. Jerad C Freelance Photographer, 1 employee. "So if friends or family really need some cash for maybe gas or let's say you need money, venmo is the quickest way to send and receive." Default public transaction visibility 65% negative reviews out of 443 Most reviewers indicate privacy settings are confusing, with transactions public by default unless manually changed. Alicia F Owner, 1 employee. "I don't like how your payments can be made public, each time to ensure your own privacy you have to change the setting from public to private." Effortless group expense management 97% positive reviews out of 497 Most reviewers find bill splitting with Venmo extremely convenient, saving time and reducing awkward cash exchanges. Will D Project Accountant, 51 - 200 employees. "I love that I can easily send money to friends or others to conveniently pay for goods and services or split bills." Unwanted social media elements 56% negative reviews out of 379 Some users comment that social features feel unnecessary, making financial activity visible to others without clear benefit. Rick F Office Operations Manager, 2 - 10 employees. "I don't like the social aspect in terms of other users seeing my financial activity, but this feature is easily disabled." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mobile Payments 4.8 (1,735) 60.69% of 1735 reviewers that rated this feature as important or highly important Venmo gives you instant, convenient mobile payments from anywhere, letting you send or receive money, split bills, and scan QR codes. Reviewers appreciate the speed, ease, and versatility, though some mention occasional account lockouts and difficulty finding accounts without QR codes. Data Security 4.6 (1,651) 62.63% of 1651 reviewers that rated this feature as important or highly important Venmo helps you keep your data safe with encryption, two-factor authentication, and privacy controls. Reviewers indicate they feel secure using Venmo, but a few users report account lockouts, lack of transaction insurance, and rare hacking incidents. Online Payments 4.7 (1,588) 57.12% of 1588 reviewers that rated this feature as important or highly important With this capability, you can pay or get paid online, use Venmo at select merchants, and integrate with PayPal, Amazon, and Klarna. Users think online payments are fast and simple, but some say acceptance is limited and prefer PayPal for wider merchant support. Debit/Credit Card Processing 4.6 (1,391) 54.42% of 1391 reviewers that rated this feature as important or highly important Venmo offers you quick linking and processing of debit and credit cards, supporting multiple card types and instant transfers. Some reviewers find the process easy and secure, but others mention fees for credit cards and occasional card compatibility issues. In-Person Payments 4.5 (1,202) 44.59% of 1202 reviewers that rated this feature as important or highly important You can make fast in-person payments by scanning QR codes or using the Venmo card. Some users say this is convenient for events, markets, and splitting bills, while others mention they rarely use it or find the card hard to obtain. ACH Payment Processing 4.4 (1,030) 43.69% of 1030 reviewers that rated this feature as important or highly important Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Venmo 16 features Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Accept and process credit card transactions Venmo helps you keep your data safe with encryption, two-factor authentication, and privacy controls. Reviewers indicate they feel secure using Venmo, but a few users report account lockouts, lack of transaction insurance, and rare hacking incidents. Venmo offers you quick linking and processing of debit and credit cards, supporting multiple card types and instant transfers. Some reviewers find the process easy and secure, but others mention fees for credit cards and occasional card compatibility issues. Electronically collect payments for goods or services You can make fast in-person payments by scanning QR codes or using the Venmo card. Some users say this is convenient for events, markets, and splitting bills, while others mention they rarely use it or find the card hard to obtain. Venmo gives you instant, convenient mobile payments from anywhere, letting you send or receive money, split bills, and scan QR codes. Reviewers appreciate the speed, ease, and versatility, though some mention occasional account lockouts and difficulty finding accounts without QR codes. Process payments via multiple modes directly through the application With this capability, you can pay or get paid online, use Venmo at select merchants, and integrate with PayPal, Amazon, and Klarna. Users think online payments are fast and simple, but some say acceptance is limited and prefer PayPal for wider merchant support. Allow customers to make a partial payment on an invoice and track remaining debt Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Design, communicate, and distribute incentives to perform a specific action View and track pertinent metrics to find patterns and gain insights from data Reports specific to sales analysis for trends and strategies Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Get Advice We can help you find the software with the features you need. Features 4.6 (9,282) 4.6 Based on 9,282 reviews ## Pricing Value for money 4.8 (5771) ### Starting price Free trial not available Value for money 4.8 (5,771) 4.8 Based on 5,771 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Cash App](https://www.capterra.com/p/246167/Cash-App/)[ PayPal Enterprise Payments](https://www.capterra.com/p/213069/Braintree/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (5042) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (5,042) 4.4 Based on 5,042 reviews ## User reviews Overall rating 4.7 Based on 9,283 reviews Filter by rating 5(7405) 4(1432) 3(299) 2(83) 1(64) Mentioned topic Sorted by most recent Mallory T. Executive chef Food & Beverages ### "Venmo, cash isn’t king" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 1/10 May 28, 2026 Overall Venmo is the new way to pay. I feel that it has overshadowed PayPal and that Zelle has not caught on enough to outshine Venmo. Pros I like than Venmo makes it easy to send and receive payment and the QR code is an easy way to make sure payments are going to you Cons I hate the fees that they charge to transfer money. They also charged me for a business transaction when it was not one Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reasons for choosing Venmo Easy to use and familiar. People trust Venmo Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PC Patrick C. Administrator Professional Training & Coaching ### "An easy and dependable way to buy and sell." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 25, 2026 I use it for various payments at pop up events. I use it to receive payments and make payments because I usually buy and sell at events. Pros The way it opens up the ability to make transactions happen in a wide variety of places with an easy to use interface. Cons There isn't anything I least like. No one likes fees but they are fair for the service and convenience Venmo provides. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User President Retail ### "Great Application. Easy way for payments" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 14, 2026 Satisfied with Value for Money Customer Support Ease of Use Credit Card Payments Bugs and Issues Small Business Use Pros Value for Money Customer Support Ease of Use Credit Card Payments Bugs and Issues Fees Small Business Use Cons Fees Value for Money Customer Support Ease of Use Credit Card Payments Bugs and Issues Small Business Use Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KG Krista G. VP Construction ### "Simple and Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 May 6, 2026 Overall experience is great. Many transactions processed, and many transfers of funds from venmo to bank account done without a hitch. Pros Venmo is an incredibly easy to use for both small business and for personal use. The fees for goods and servics is lower than credit card processesing companies, especially if you have a dedicated business account. Excellent value. Cons Venmo's dispute process is often glitchy and hard to find a resolution. In theory you should be able to do this through the app, but the app dispute process rarely works. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TK Tim K. Draftsman Utilities ### "Useful, at times." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 April 29, 2026 Our experience is good, but only when used sparingly. Ultimately reimbursement through payroll is preferred. Pros Venmo is a great platform for those on the move. Venmo allows us to quickly, yet accurately move money on the go. Cons Like everything else, nothing good is free. The fees can add up if used consistently. It is very valuable in a pinch. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VB Violet B. Artist Representative Arts and Crafts ### "Enjoying Venmo for Both Personal and Business Use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 28, 2026 I've been using Venmo for a few years now, mainly as another way to accept digital payments for my small business. It serves the purpose well for people who want to send me or my business money immediately without me emailing them an invoice and it's incredibly easy to then transfer those sales to my bank account. Pros I love the fact that I can have both a personal and business account on Venmo. I also like that my personal account is free of charge while the fees are quite low for the convenience of using it for business as well. Cons I dislike having to turn off public view for my personal and/or business transactions. I'm also not interested in seeing other people's transactions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RR Rebecca R. Production manager Construction ### "Venmo review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 27, 2026 Overall, my experience with Venmo has been very positive. It’s a fast and convenient way to send and receive money, especially for splitting bills, paying friends, or handling small everyday transactions. The app is easy to use, and payments are typically processed quickly, which makes it very reliable for day-to-day needs. While there are some drawbacks like fees for certain transfer types and privacy settings that need attention, the overall convenience and simplicity make Venmo a helpful and widely used payment app. Pros What I like most about Venmo is how quick and easy it is to send and receive money. The app makes splitting bills, paying friends, or handling small transactions very convenient, and transfers usually happen within seconds. I also like the social feed feature, which makes payments feel more interactive and transparent. The interface is simple and user-friendly, and linking a bank account or card is straightforward. Overall, it’s a fast and convenient way to handle everyday payments without hassle. Cons What I like least about Venmo is that certain transactions can come with fees, especially when using credit cards or instant transfers. It can also be a concern that payments are sometimes public by default unless privacy settings are adjusted, which isn’t ideal for everyone. Additionally, customer support can be limited if there are issues with an account or a payment dispute. While it’s very convenient for everyday use, these drawbacks can occasionally be frustrating. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KW Kate W. Office Manager Sports ### "Easy to take payments!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 25, 2026 Really happy with our experience of Venmo. Our business doesn't need to use it every day but for times when we need to take payments on the go or last minute and don't want to use Stripe it's been fantastic! Pros It's super easy to take payments whereever you are, online, in person, and have others in the business take payments on your behalf. Really happy with Venmo. Cons It's probably a me thing but the dashboard/menu can be confusing at times and I feel like it should be easier to see your balance and payments as standard when using the app and website rather than searching for it in the menu. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Saw a demonstration by the company and was impressed so we switched! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Melissa M. Teacher E-Learning ### "Use Venmo with confidence" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 21, 2026 Venmo has consistently been a fast and easy way to exchange money, share funds, and communicate with friends, family, and clients. Pros Most of my friends and family like using Venmo. I have clients who prefer it over PayPal so I use it with them. Cons I have nothing that I dislike about Venmo. It works well for me and my family, friends, and clients. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Student Health, Wellness and Fitness ### "The easiest way to split bills and pay friends" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 21, 2026 My experience has been mostly good for casual stuff. I use it all the time for small transfers and its been really reliable for that. I even started using a business profile for some side gig work and it was pretty easy to set up although the fees are a little higher than I expected. Its basically replaced cash for me when it comes to paying back friends. As long as you remember to set your account to private it is a great app to have on your phone. Pros I love how almost everyone already has venmo so it makes splitting a dinner bill or paying for my share of the groceries super simple. The qr code feature is also really handy when you are meeting someone for the first time like at a flea market because you dont have to type in a long username and risk sending money to the wrong person. It just works fast and everyone knows how to use it. Cons The worst thing for me is the privacy settings being public by default which is kind of weird for a financial app. I dont really need all my friends seeing what I am buying or who I am paying. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/222572/Venmo-/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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