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Gusto (by Dovetail ) vs Venmo: Which is a better fit?

Updated on December 1st, 2024
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Summary
Key features rated by users
Features selected based on 3,670 reviews from Point of Sale users.
% Fit
Missing features
Not enough reviews
Feature ratings
Payment Processing
NA
Electronic Payments
NA
Sales Reports
--
Order Management
NA
Inventory Management
NA
% Fit
Missing features
Not enough reviews
Feature ratings
Payment Processing
4.6
Electronic Payments
4.7
Sales Reports
4.3
Order Management
NA
Inventory Management
NA
User satisfaction
4.8
User reviews24
Ease of use
4.8
Functionality
4.5
Value for money
4.8
Customer support
4.5
4.7
User reviews9,182
Ease of use
4.7
Functionality
4.6
Value for money
4.8
Customer support
4.4
Price starts from
--
Not provided by vendor
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

Quickservice (fast casual) restaurant chains.

Ideal for small to medium-sized enterprises, it is a mobile platform that helps users to carry out money transmissions.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
video-e906297b-6985-42b0-5c4b-08dbaffe9474
Felicia T
Editorial Director
5.0

Felicia T.: Hi, my name is Felicia, and I'm an editorial director at a pretty small company, and I give Venmo a five. So before we started using Venmo, we were cobbling together different solutions in terms of both sending and receiving payments. There is a little old school ... you can still write and receive checks. But there was just some things about the speed and the ease and the delivery that made some of our solutions that we were using prior to Venmo pretty challenging. So some of the reasons we chose to use Venmo include the speed, the ease, the user interface; pretty easy to utilize and to also choose who you are sending and receiving from. You can even send requests for payment through Venmo, which is a feature I really like a lot, and it's pretty easy to see the reports of different transactions. So I found Venmo pretty easy to get started with: low barrier to entry, onboarding was pretty simple. They make it really user-friendly in terms of just figuring out how to choose, how to find people, how to make payments, how to receive payments. There's a little bit of clicking around, which is going to be the case with any kind of new software. But I love the graphics interface. I love the user experience. I've found it pretty easy to onboard both for myself and for other people who are using the app. All right, so here's some advice. If you know that you want to send payments to specific vendors, specific people, specific organizations that you're working with, make sure you know what their name is on Venmo, or what their login or their phone number or whatever it is that you are using to connect with them. So really clearly have that information, because sometimes people's names can sound really similar. And you want to make sure that you're either sending payments to the right person or requesting payments from the right person. So I would say that's the biggest piece of advice: be really clear on the usernames, on that interface, because sometimes names can sound really similar, and you don't want to have to clean up any messes later.

How Capterra sources reviews
View all video reviews
User interface
No videos provided by vendor
222572 video thumbnail}
1 Video
No screenshots provided by vendor
222572
4 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Accounting Integration
388
Important

Gusto (by Dovetail )

Top Features
10/50
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Barcode Recognition
  • Billing & Invoicing
  • Commission Management
  • Credit Card Processing
  • CRM
  • Customer Database
  • Customer History
  • Customizable Reports
  • eCommerce Management
  • Electronic Payments
  • Employee Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Layaway Management
  • Offline Access
  • Order Management
  • Payment Processing
  • Point of Sale (POS)
  • Promotions Management
  • Purchase Order Management
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Reporting & Statistics
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Sales Order Management
  • Sales Tax Management
  • Sales Trend Analysis
  • Stock Management
  • Third-Party Integrations
  • Transaction History
  • Barcode/Ticket Scanning
  • Customer Accounts
  • Discount Management
  • Electronic Signature
  • Gift Card Management
  • Loyalty Program
  • Multi-Location
  • Ordering Automation
  • Restaurant POS
  • Sales Reports
See All features
Hide Point of Sale Software Features -

Venmo

6/50
Show Point of Sale Software Features +

Gusto (by Dovetail )

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Gusto (by Dovetail )
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Venmo
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Gusto (by Dovetail )
  • By Dovetail Systems
  • Located in United States
  • Founded in 2012
Venmo
  • By PayPal
  • Located in United States
  • Founded in 1998
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