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Ideal for e-commerce businesses and Fortune 500, Upfluence serves both brands and agencies, providing a robust ROI-driven influencer marketing solution to sell and increase revenue.
CreatorIQ is designed for enterprises with large-scale influencer marketing needs. From vast discovery to inter-organizational workflow tools to robust customizable reporting, we help companies scale.
I love that Upfluence integrates seamlessly into other platforms like Shopify and woocommerce.
The customer support is horrendous. Dealing with their IT when things are completely broken takes days to respond and then its always the same response that doesnt fix anything.
They have great customer service and are always willing to hop on a call and explain something. Additionally, they are always improving and updating the platform to benefit the users.
I personally always struggled with the feature that gives clients access to viewing influencer content for a campaign. I found that my clients were confused by it and couldn't figure it out easily.
The team from day one has been amazing, supportive, responsive, and generally caring about you as a business/customer.
We have disconnected from the platform for almost 9 months and tried numerous times until we gave up trying. Billing refuses to stop billing even tho they are not able to repair the integration.
Upfluence lets you slice and dice their database of influencers to find the perfect fit. I love all the advanced targeting features.
We thought we were signing a month to month, and got trapped into a 12 month contract. It was presented in such a way you thought it was month to month.
We are able to manage our campaigns efficiently, organize our new talent and search and discover new talent. Customer service is excellent and easy to work with.
Then breaking up with us the next minute for no reason when nothing has changed. It's as bizarre as it is unprofessional.
We love the one-sheets and url dashboard reporting. The support from CIQ customer success team has been excellent.
Which was obvious, because their decision was made in error and based on incorrect assumptions that they didn't even bother to ask us about.
Have felt very supported by their team and their platform updates consistently help me do my job better.
The data management is a bit messy. Influencer profiles arnt linked across platforms and some of the data is useless.
It is highly customizable and user friendly. Creator IQ has a plethora of tools to help create custom reporting and tracking that we find extremely useful for our company.
The inability to utilize a marketplace - it's helpful to set perimeters and have people apply to avoid significant outreach.Q.
Tim R.: Hi, my name is Tim. I'm managing director. My company size is five people, and my score of CreatorIQ is four out of five. So, prior to CreatorIQ, we were using Clear. It was very good. We were working for quite some time. However, the lack of insights around TikTok creators was crucial for us, and unfortunately, Clear couldn't provide that. So, after an extensive study into lots of different platforms, CreatorIQ was the best for us. Not only could it provide TikTok insights into creators, we could also go and do things such as track Instagram stories without creator permissions. The interface from a client's perspective when presenting shortlists was brilliant. So, despite being a premium option, we decided CreatorIQ was right for us. So, the support for CreatorIQ made it incredibly easy to go and get up and running. The platform's very intuitive. So, from a basic functionality perspective, [inaudible 00:01:16] is very, very easy. Obviously then there's a number of functions which we learned over the following months that we could then take advantage of, that took a little bit more now and expertise to go and use. My recommendation for using CreatorIQ for professionals within influencer marketing. This might be agencies or businesses that are really looking to go and use the best solution out there. The insights are incredible. Support is incredible, the functionality has on offer is all very, very good. So, it's highly recommended in that sense.
Upfluence
Top FeaturesCreatorIQ
CreatorIQ
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