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TherapySync vs Square Appointments: Which is a better fit?

Updated on February 9th, 2025
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Summary
Features in Home Health Care
4
42
  • Assessment Management
22
Best performer
42
  • Activity Dashboard
  • API
  • Automated Scheduling
User satisfaction
4.6
User reviews64
Ease of use
4.6
Functionality
4.5
Value for money
4.0
Customer support
4.8
4.5
User reviews217
Ease of use
4.5
Functionality
4.2
Value for money
4.3
Customer support
4.3
Price starts from
Monthly subscription
Free version
Free trial
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Monthly subscription
Free version
Free trial
Best for

Home healthcare agencies, physical therapists, occupational therapists, speech language pathologists and more

Designed for salons, barber shops, spas (including med spas/estheticians), tattoo parlors, and other service professionals with POS, appointment booking, and staff management needs.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
video-736f1ae7-4785-4d6f-dfb7-08dc32701445
Carolyn B
Owner, President.
4.0

Carolyn B.: Hi, I'm Carolyn, owner Carolyn's Mobile Cat Grooming, it's a small business, and we give Square Appointments a four out of five stars. Prior to using Square we were using a patchwork of applications and we thought moving into Square Appointments would bring it everything into one space concisely for us. I really like that Square keeps us organized, and I also like their reputation. My customers are comfortable with it, they know them, and we're able to move on to the business at hand. Setup process was a little bit cumbersome for us as a company, just because of the massive numbers of contacts we already had with Google. The syncing isn't perfect with Square as far as syncing contacts from communications in say Google Workspace and then onto Square, you have to create a whole document, and then there's duplicates and issues with it being formatted correctly. However, their customer service is at hand and they're very patient and they're happy to help figure out any problems that you come across. They do have a service where they'll do it for you and format it for you, but again, I spent a couple of months fixing that for our company. Otherwise, I found their setup process to be easier than some. You get bombarded by a lot of steps that you want to take. However, they do offer a step-by-step list so you know, oh, you completed this step, you haven't completed this step, so it does help you keep organized in that respect. I would definitely ask Square to upgrade their syncing across platforms such as Google Workspace and Google Contacts, but other than that I was pretty happy with the initial setup process. If you're thinking about using Square Appointments, I would start slow. They have a lot of bells and whistles that you can purchase, but it's easier to grow into their product than it is to start large and then move back a little bit. They have some really great basic options that have a lot of tools available, you may not necessarily have to start on their largest package. I like Square and I'm happy to be with them.

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5 screenshots

TherapySync

4/42
  • Activity Dashboard
  • Activity Tracking
  • API
  • Automated Scheduling
  • Calendar Management
  • Care Plan Management
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Communication Management
  • Compliance Management
  • Customizable Reports
  • Document Management
  • Electronic Signature
  • Employee Management
  • Employee Portal
  • Forms Management
  • HIPAA Compliant
  • Home Health Care Management
  • Invoice Management
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Patient Records Management
  • Payroll Management
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Scheduling
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Time Tracking by Client
  • Workflow Management
  • Appointment Management
  • Assessment Management
  • Billing & Invoicing
  • Multi-Location
See All features
Hide Home Health Care Software Features -

Square Appointments

Top Features
22/42
Show Home Health Care Software Features +

TherapySync

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Square Appointments

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TherapySync
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Square Appointments
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
TherapySync
  • By TherapySync
  • Located in United States
  • Founded in 2010
Square Appointments
  • By Square
  • Located in United States
  • Founded in 2009
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