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better software since 1999
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We serve companies and teams of all sizes who want to unify their phone conversation in one tool.
Trusted by Over 2 Million Users. Industry Leading Cloud Communication Platform. Flexible for Any Business. Seamless Integration.
Fantastic customer support. Very flexible product and a great overall experience.
When I signed up it charged per team and phone line. I still get just one line, one voicemeail.
This is already a great product—and the developers seem to be all over making it better.
When a call comes in it takes a while to notify people and multiple people can answer at the same time without realizing it and it sounds really stupid to the caller.
It worked pretty flawlessly, with excellent sound quality.
It does have it's problems every now and then which might be due to how Slack does things but it does get frustrating if you staff cannot take phone calls.
It had a phone number that I really wanted and was excited was offered through a solution I needed.
No integration with gsuite or CRM software is a deal breaker. Customer service takes hours to respond to a "chat.
The seamless integration between the VOIP handsets and mobile app has been great. Call quality has always been clear.
The customer service is terrible. We were told that the issues we were having were with our phones and that they were too old.
The flexibility and ease of use of 8x8 is a definite plus for those looking for a robust but easy to setup/maintain a hosted system. The call quality is consistently incredibly good.
I tried replying to that email as it stated to do so if it was in error only to get an auto reply stating that I reached an email address in error.
It has been an excellent call system because it is very easy to use and very reliable.
One of the worst customer experiences I have ever had.
Crystal-clear calls, robust features, and reliable connectivity make it a game-changer for our business. The user-friendly interface and excellent customer support add immense value.
The next month comes and my card is charged again.
Sabrina: My name's Sabrina, I'm an office admin. I give 8x8 X Series four stars. And for more reviews like this, you can click right here. So we use 8x8 to communicate with patients or with clients that need to contact us, either for issues they're having, to book appointments or anything they need, that is our main point of contact. What I like most about this software is that you can, well, it's really easy to use, it's user friendly. And also, you have the option to use it on your desktop, like downloading an app to your computer. You can also use the website without downloading the app. And you also have the option to download the app on your phone, which is really good for when you're not in the office, you don't have access to your computer, or you're on the go and you need to make any calls or get any calls. So what I like the least about this software E is that sometimes when you use the app on your phone, you're going to hear an echo so that might get pretty annoying. And something else is that support is not that good. You might be sending them an email and they won't respond, or they will take their time and respond in three to four.
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