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MailChannels vs ProtonMail: Which is a better fit?

Updated on February 11th, 2025
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Summary
Features in Anti-spam
19
Best performer
50
  • Allow/Block List
  • Anti Spam
  • Anti Virus
3
50
  • Email Management
  • Reporting/Analytics
User satisfaction
4.9
User reviews22
Ease of use
4.7
Functionality
4.7
Value for money
4.6
Customer support
4.6
4.6
User reviews115
Ease of use
4.5
Functionality
4.3
Value for money
4.2
Customer support
4.1
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Our product is built for web hosting providers to help security and abuse teams detect security issues across your outgoing mail traffic.

We serve security-conscious organizations. Some examples are health care professionals, non-profit organizations, professional services firms, governmental bodies.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
video-1572c6e7-4d77-4761-8f6b-08db41fb6169
Stone C
Leadership Coach
5.0

Stone C.: Hey, I'm Stone, I'm a leadership life coach, and I want to give ProtonMail five out of five stars. I have used a lot of email programs, Gmail of course, iCloud, probably Hotmail and YouTube back in the days, but I keep moving on, and I think ProtonMail's the latest and greatest. The main thing that got me to ProtonMail was they offer end-to-end encryption, which I thought was really important. I like the increased privacy, just on a regular basis, and I like the ability to send encrypted mail to other ProtonMail users. You can send encrypted mail to folks using other apps, though it gets a little tricky. But that's what brought me to it, and then the reason I stay, I've been a paid user for years now, is because the customer service is amazing, just amazing. If I have any kind of question or problem, an actual human being emails me back, which is phenomenal. And the app keeps getting better and better, easier to use, really pleasant, it's a great experience and I couldn't be happier with ProtonMail. Really simple, very intuitive, the interface is going to look pretty familiar to other email apps, particularly when you're first getting into it. As you get fancier and get into all your options there's great stuff there. They have tutorials, and they also have little widgets that will help you import things, like your contacts, or even your email from other accounts, though I used the opportunity to declare inbox zero. And so they've got everything right there to help move you over and get you familiar with the new software set up, your filters, your flags, your folders, all of that business, really easy. I would say go for it. I wish more people would use ProtonMail. I'm excited to give the endorsement here because I think it's a great product. I think particularly the way the world of business is going, privacy becomes an ever greater commodity, and knowing that my email is secure and that I can offer that assurance to my clients is excellent, is really valuable. And for me as a business owner, knowing that if I have a problem, or any kind of slight snafu, I can get in touch with a real human being who's going to find me solutions and follow up with me to make sure the solution worked. It's like having additional staff, it's really fantastic.

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MailChannels

Top Features
19/50
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Tracking
  • API
  • Archiving & Retention
  • Audit Trail
  • Authentication
  • Backup and Recovery
  • Categorization/Grouping
  • Compliance Management
  • Compression
  • Data Loss Prevention
  • Data Recovery
  • Data Retention Management
  • Data Storage Management
  • Data Synchronization
  • Data Verification
  • Disaster Recovery
  • Email Management
  • Email Tracking
  • Greylisting
  • Inbox Management
  • Microsoft Outlook Integration
  • Reporting/Analytics
  • Reporting & Statistics
  • Secure Data Storage
  • Security Auditing
  • SSL Security
  • SURLB/URIBL Filtering
  • Third-Party Integrations
  • Vulnerability Scanning
  • Allow/Block List
  • Anti Spam
  • Anti Virus
  • Email Routing
  • Encryption
  • Event Tracking
  • Filtering
  • Fraud Detection
  • Monitoring
  • Phishing Protection
  • Policy Management
  • Risk Assessment
  • Search/Filter
  • Single Sign On
  • Spam Analysis
  • Spam Blocker
  • Spam Detection
  • Spam Quarantine
  • Tagging
See All features
Hide Anti-spam Software Features -

ProtonMail

3/50
Show Anti-spam Software Features +

MailChannels

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ProtonMail

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MailChannels
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ProtonMail
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
MailChannels
  • By MailChannels
  • Located in Canada
  • Founded in 2004
ProtonMail
  • By Proton Technologies
  • Located in Switzerland
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