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Designed for businesses in real estate, technology, education, and other industries, Ironclad is a cloud-based contract management tool that helps design, deploy and collaborate on contracts.
Law firms, corporate legal, and government legal
The ability to securely have legal processes in place for contracts and documentation. Customer support has been extremely helpful with resolving issue and concerns.
Ironclad can be frustrating to navigate and some features aren't intuitive.
Overall I have nothing but good things to say about Ironclad. Each Ironclad representative I have had the pleasure to speak with has been polite, helpful and professional.
Getting workflows set up to cover possible permutations and outliers was 2 months-long, aggravating experience.
Great customer service, willingness to respond to questions/feature requests, good understanding of the legal contracting process.
Initial problems with the recipient receiving new version by a confirmed email, but not actually getting the document.
The report system adds a true value in helping the firms/company to increase efficiency. It minimizes effort in versioning up and having a comment section is great in keeping all the notes.
This is one issue I've run into. Additionally, it is possible for the software to take a long time to load, which can be annoying and reduce efficiency.
We love being able to have a plain-language, easy to understand, questionnaire that still gets us the information we need to populate legal documentation and our clients love it too.
Many software programs can be complex and difficult to navigate, especially for users who are not familiar with them. This can lead to frustration and a decrease in productivity.
I can only provide high praise for the solution - which is simple, robust and elegant - and for support and client success representatives that we work with.
The creation/implementation process was frustrating at times.
It is really useful and easy to use which is great for me as I often need to be in and out of the DR.
Problems incurred when offline, pricing is high.
Breadth of features are good. Interesting possibilities for expansion of features into new item.
Understanding is difficult. It can be hard to figure out.
Prioritize real-user-identified key features according to your needs to find your best fit.
Ironclad
HighQ
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