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SumUp vs HoneyBook: Which is a better fit?

Updated on December 3rd, 2024
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 21,035 reviews from Payment Processing users.
% Fit
Feature ratings
Data Security
4.2
Payment Fraud Prevention
4.3
Online Payments
4.5
Debit/Credit Card Processing
4.3
Mobile Payments
3.9
% Fit
Missing features
Feature ratings
Data Security
4.8
Payment Fraud Prevention
NA
Online Payments
4.6
Debit/Credit Card Processing
4.4
Mobile Payments
4.8
User satisfaction
4.5
User reviews1,437
Ease of use
4.6
Functionality
4.4
Value for money
4.4
Customer support
4.4
4.7
User reviews637
Ease of use
4.6
Functionality
4.6
Value for money
4.6
Customer support
4.7
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Retail, QSR, Cafes, Bakeries, Delis, Salons and Spas

Independent business owners including designers, photographers, marketers, freelancers, consultants, florists, caterers, videographers, and many more!

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Michael O
President
4.0

Michael: Hi, this is Michael I'm president of a tour company, I give FiveStars four stars. For more reviews like this click down below. Before I found FiveStars I was using Square, Square Payments, as my onsite payment processor, and it worked okay, I thought it was a little bit limited in its functionality, but the one thing I didn't like about it is you it didn't have a rewards or a promotional aspect to it. I chose FiveStars basically because I saw the great opportunity in marketing directly to my customers, gathering phone numbers, and setting up a reward/marketing promotion program with FiveStars that I couldn't ease with my previous application. It was real easy to onboard FiveStars, the websites really good, the apps really intuitive, and they also have really good support available on the website, so I really didn't have any problem onboarding. I think it'd be easy for anybody. I would recommend anybody considering FiveStars to go ahead and give it a try, it's risk free, and it's just really an invaluable tool as far as gaining customer phone numbers and emails, and it's a great marketing tool for a small business, basically.

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video-2255121e-1d68-4d4c-3383-08dc00eea3b5
Jane H
Education Consultant
3.0

Jane: Hi, I'm Jane. I have a small company with less than 10 employees and I give Honeybook a 3 out of 5 rating. Before Honeybook, we were linked to HubSpot, which is a large CRM product with a free element attached to it. We looked at and ultimately would have chosen to continue with Honeybook because it was a really good system that had pretty much everything we needed in it for a decent price. However, being based in the UK, Honeybook doesn't support outside of America at the moment, which was a huge blow because I fell in love with it. So the 3 out of 5 is due to them not supporting the UK yet. Otherwise, it would be a 5 out of 5. Getting started with Honeybook was really simple. Again, it follows a lot of the generalized accepted processes that we understand via Microsoft and via Google and kind of webpage design and everything was clear and easy to understand and you could set up a lot of stuff and it would automatically feed into other elements of the program. There was enough flexibility and ability to kind of alter wording and templates, et cetera, without it basically being like you are creating everything from scratch using a system that needs a level of technical knowledge. And it kind of would connect with pretty much any provider as well. So it was really, really useful and really simple to set up. It is a really useful piece of tech. I would play with it all, see what it can do for you in replicating what you're doing currently. I would also really, at the very beginning, think if you are going from just using no CRM or an older version of a CRM and you are moving over to something which a tool like this where effectively it's more than a CRM, it does everything, sit down and sort out your business processes and your paperwork and everything so that setting all that up is really straightforward and you can get people working on it really quickly rather than it being something that drags on for a while, which can happen as a small company.

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User interface
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1 Video
162588 video thumbnail}
1 Video
170673
4 screenshots
162588
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
ACH Payment Processing
207
Important
Activity Dashboard
388
Important

SumUp

Top Features
21/35
  • Alerts/Notifications
  • Cryptocurrency Processing
  • Data Import/Export
  • Digital Wallet Payments
  • eCommerce Integration
  • Expense Tracking
  • Multi-Currency
  • Partial Payments
  • Payment Links
  • Payment Reconciliation
  • PCI Compliance
  • Point of Sale (POS) Integration
  • Search/Filter
  • Status Tracking
  • ACH Payment Processing
  • Activity Dashboard
  • API
  • Billing & Invoicing
  • Customizable Branding
  • Data Security
  • Debit/Credit Card Processing
  • Electronic Signature
  • In-Person Payments
  • Loyalty Program
  • Mobile Payments
  • Multiple Payment Options
  • Online Payments
  • Payment Fraud Prevention
  • Payment Gateway Integration
  • Real-Time Data
  • Receipt Management
  • Recurring/Subscription Billing
  • Reporting/Analytics
  • Self Service Portal
  • Transaction Monitoring
See All features
Hide Payment Processing Software Features -

HoneyBook

6/35
Show Payment Processing Software Features +
SumUp
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
HoneyBook
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SumUp
  • By SumUp
  • Located in Brazil
  • Founded in 2012
HoneyBook
  • By HoneyBook
  • Located in United States
  • Founded in 2013
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