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Retail, QSR, Cafes, Bakeries, Delis, Salons and Spas
Independent business owners including designers, photographers, marketers, freelancers, consultants, florists, caterers, videographers, and many more!
I love Fivestars because it's SO easy to use. All of my favorite places have fivestars at checkout and it's so easy to enter your phone number linked to your account.
Somewhat pricey for a small business. Some customers complain about losing reward points due to lack of notifications.
It gives us great and immediate access to our best and most loyal customers. The automated system does a great job of creating return business.
The app is little confused and sometimes in my device lagged.
I like the fact that SumUp makes it easy for small business to accept card payments and also allows for the creation of a basic website which is perfect for small craft businesses like mind.
Sometimes it can be difficult to reach customer support and the chatbot is useless.
I enjoy this app the service is amazing and I complete trust this app it has been a big help.
One thing I do dislike about this app is that I am not able to link a new business. When I sign into another device it does not transfer my coupons over to my new account.
Plus, I can see the details at a glance and love the ability to integrate my own pictures so my clients and I can all see the beautiful eye catching graphics of my choosing.
Some of my clients were hesitant to switch from paper copies to online, but that is a generational issue. There is nothing about the software that I dislike.
Love love love HoneyBook. It has transformed my business organization and in prices client experience.
Very confusing switching over. I have been running my client management for over 4 years on my own.
Love this program and I am so thankful for the ability to schedule emails, to keep everything in one place, and how their inquiry forms integrate beautifully to our website.
I felt a little lost and overwhelmed when I first started using it.
I love the customization options in creating your own templates. I also love how the app and desktop versions seamlessly work together.
Also, the email feature within HoneyBook can be a bit confusing. Sometimes, I can't tell if an email sent or not.
Michael: Hi, this is Michael I'm president of a tour company, I give FiveStars four stars. For more reviews like this click down below. Before I found FiveStars I was using Square, Square Payments, as my onsite payment processor, and it worked okay, I thought it was a little bit limited in its functionality, but the one thing I didn't like about it is you it didn't have a rewards or a promotional aspect to it. I chose FiveStars basically because I saw the great opportunity in marketing directly to my customers, gathering phone numbers, and setting up a reward/marketing promotion program with FiveStars that I couldn't ease with my previous application. It was real easy to onboard FiveStars, the websites really good, the apps really intuitive, and they also have really good support available on the website, so I really didn't have any problem onboarding. I think it'd be easy for anybody. I would recommend anybody considering FiveStars to go ahead and give it a try, it's risk free, and it's just really an invaluable tool as far as gaining customer phone numbers and emails, and it's a great marketing tool for a small business, basically.
Jane: Hi, I'm Jane. I have a small company with less than 10 employees and I give Honeybook a 3 out of 5 rating. Before Honeybook, we were linked to HubSpot, which is a large CRM product with a free element attached to it. We looked at and ultimately would have chosen to continue with Honeybook because it was a really good system that had pretty much everything we needed in it for a decent price. However, being based in the UK, Honeybook doesn't support outside of America at the moment, which was a huge blow because I fell in love with it. So the 3 out of 5 is due to them not supporting the UK yet. Otherwise, it would be a 5 out of 5. Getting started with Honeybook was really simple. Again, it follows a lot of the generalized accepted processes that we understand via Microsoft and via Google and kind of webpage design and everything was clear and easy to understand and you could set up a lot of stuff and it would automatically feed into other elements of the program. There was enough flexibility and ability to kind of alter wording and templates, et cetera, without it basically being like you are creating everything from scratch using a system that needs a level of technical knowledge. And it kind of would connect with pretty much any provider as well. So it was really, really useful and really simple to set up. It is a really useful piece of tech. I would play with it all, see what it can do for you in replicating what you're doing currently. I would also really, at the very beginning, think if you are going from just using no CRM or an older version of a CRM and you are moving over to something which a tool like this where effectively it's more than a CRM, it does everything, sit down and sort out your business processes and your paperwork and everything so that setting all that up is really straightforward and you can get people working on it really quickly rather than it being something that drags on for a while, which can happen as a small company.
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