---
title: "Compare HoneyBook vs QuickBooks Online 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare HoneyBook and QuickBooks Online based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/162588-190778/HoneyBook-vs-QuickBooks-Online"
page_type: "comparison"
language: "en"
---

# HoneyBook vs QuickBooks Online Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

HoneyBookQuickBooks Online2/4 selected

[HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[4.7 (689)](https://www.capterra.com/p/162588/HoneyBook/reviews/)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.3 (8,529)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

[## HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[4.7 (689)](https://www.capterra.com/p/162588/HoneyBook/reviews/)

Starting Price

$36.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [689 reviews](#user-reviews)

Positive

647

Neutral

24

Negative

18

[## QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.3 (8,529)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

Starting Price

$38.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.2

Customer Service

4

Reviews Sentiment

Based on [8,529 reviews](#user-reviews)

Positive

7,339

Neutral

720

Negative

470

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 15,748 reviews from billing and invoicing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Invoice Creation

4.7

Invoice Processing

4.7

Quotes/Estimates

4.7

Payment Processing

4.6

Credit Card Processing

4.3

84%Fit

Feature ratings

Invoice Creation

4.5

Invoice Processing

4.4

Quotes/Estimates

4.0

Payment Processing

4.3

Credit Card Processing

4.0

User satisfaction

User satisfaction

4.7

User reviews[689](https://www.capterra.com/p/162588/HoneyBook/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.7

User satisfaction

4.3

User reviews[8,529](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

Ease of use

4.2

Functionality

4.3

Value for money

4.2

Customer support

4.0

Price starts from

Price starts from

$36Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$38Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

HoneyBook is used by event planners, photographers, designers, consultants, coaches, doulas, trainers, interior designers, marketers, social media managers, and creative professionals.

Best for

QuickBooks Online is used by freelancers, accountants, bookkeepers, CFOs, financial managers, contractors, retailers, professional service providers, nonprofits, and charities.

## User reviews

Pros & cons

RP

Ryan P.

Graphic Designer

> "My favorite thing about it is that You can manage the entire client journey from inquiry to contract to payment and delivery in one place."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7113102)

JP

Jodi P.

Manager

> "Instead of being able to quickly schedule a live support call and show the issue in real time, I had to type everything out in chat and wait..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7171375)

JM

Jon M.

Financing

> "HoneyBook is a comprehensive client management platform, ideal for freelancers and small businesses, especially in creative industries like..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6578757)

SB

Sabre B.

Systems Strategist

> "I didn’t like how sometimes the payment processing wouldn’t work for some of my clients but it would work with others."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7120395)

KK

Kelvin K.

Web Developer

> "HoneyBook allocates robust project management capabilities which allows me to automate web development projects in real-time."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6743857)

JP

Jodi P.

Manager

> "That creates confusion for the client immediately after they have paid."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7171375)

AG

Ashleie G.

Maternal and early childhood systems analyst

> "It’s easy to setup and receive payments, send and receive emails and contracts with my customers and rarely have I had any tech issues."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7147872)

MM

Mohammad M.

Splunk System Administrator

> "It fails to show changes made in my integrated Google Calendar on the calendar at the last minutes."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6775331)

DJ

Daphnah J.

Web Designer

> "What I like most about HoneyBook is that you can have your scheduler, contracts, products and checkouts all in one platform."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6613382)

NA

Nicole A.

Photography

> "I couldn't keep the program due to the cost of it, it was out of my budget, there are a lot of features but for me as a freelancer, I was just..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6817834)

AA

Abby A.

Fitness Coach

> "I use it a lot and it save me the time of contacting clinets to remind them subscription renewing."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7058695)

ML

Matthew L.

Operations Manager

> "The setup process is a bit tricky and unless you have familiarized yourself with template creation, pay someone to build your templates, or find a..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6004733)

ANDREY V.

CEO

> "Generous starter plans that let you save money up front when starting a new business."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7031454)

RM

Ryan M.

Owner

> "It was limited in features so it was hard to use for scaling a service based business."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6737388)

AJ

Amy J.

Owner

> "I can easily brand my proposals, invoices, contracts, client portals, etc. "

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6662959)

TD

Tom D.

Owner and Lead Photographer

> "I found HoneyBook to be lacking in metric analysis and social media management."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6775805)

LT

Labidi T.

IT Manager

> "It also integrate well with other tool which helps create invoices with ease without much hassles."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6868672)

RP

Ryan P.

Graphic Designer

> "My least favorite thing is the price."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7113102)

MP

Marissa P.

Executive Director

> "Payments were easy to setup and it helped manage all the vendors and bands we book for our music festival."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7080111)

KF

Katelynn F.

Digital Marketing Manager

> "Price has increased to an amount that I personally find unreasonable, it's no longer worth the money."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7058526)

CF

Chris F.

Manager

> "A great CRM interface that makes it very easy to run your own books, contracts, client communication, and take payments."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6752787)

AB

Angela B.

Owner

> "Also, the payment deposits are the slowest on the market - days! If you use Square, you get the deposit the next day - same for all other CRMs. If..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6243031)

Owen C.

programmer

> "It makes it easier for me to have all the detailed information about each project in one place and having my scheduling calendar makes all my work..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6282488)

DG

Desiree G.

Peer support worker

> "Cuatomer service was a little slow responding to a question i had."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6672787)

VR

Verified Reviewer

Head Photographer and Owner

> "It helped our Photography business with workflow and creating templates."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6882217)

SP

Scott P.

Owner, manager

> "The financial reports are not accurate."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6541428)

Owen C.

programmer

> "It is an innovative tool where each function is unique and serves to have an improved organization of my work, in task management it is easy to..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6282488)

BM

Brandy M.

Manager

> "The customer service response time isn't as prompt and efficient as I hope; while they provide good answers, they don't respond quickly."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6476331)

VC

Vanessa C.

Sales Manager

> "It has any intuitive features rich interface that is very easy to navigate."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7114690)

John S.

Social Media Consultant

> "Another potential issue with HoneyBook is its limited customization options. While the platform does provide users with a range of templates and..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4639115)

ML

Matthew L.

Operations Manager

> "The software has made our small business more efficient and allows us to focus on the clients, as we run a client based business, it is important..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6004733)

Tess W.

CEO/Founder

> "An unsolicited internal situation occurred in which the staff at Honeybook was clearly at fault. As opposed to utilizing the philosophy of 'the..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4233051)

Anthony R.

finance and international business

> "I manage the entire flow of information from my clients in a more organized way, controlling and monitoring each one, it allows me to be more agile..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6321686)

MG

Monche G.

CEO

> "I didn’t like that the pricing system was very high, especially for startup businesses"

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6457709)

CM

Christian M.

Facebook Ads Strategist

> "Invoicing, contract signing and project tracking are made user-friendly by HoneyBook"

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6735832)

TB

Tracy B.

CEO

> "Customer service is pass-the-buck and no phone number and call backs hours to days later…don’t bother calling on a Friday afternoon, and if u do..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4514939)

Caroline B.

Bachelor in Supply Chain Management

> "I like it because I don't have to move between several applications to do my job, it has all the necessary tools to make my job more efficient, and..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6433762)

TB

Tracy B.

CEO

> "Extremely slow to create something, it freezes, slow to upload assets, not intuitive to use whatsoever, help docs are vague."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4514939)

JR

Julie R.

CEO Owner

> "I am currently exploring all the other features to enhance my overall customer experience."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7014539)

TB

Tracy B.

CEO

> "I once begged them to add non-gmail email and they told me their software was “not sophisticated” enough for me."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4514939)

KF

Katelynn F.

Digital Marketing Manager

> "Besides an unnecessary jump in price, it's been a positive experience with ease of use, clients have no issues navigating their files."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7058526)

EC

Elizabeth C.

Owner/ Manager

> "That it doesn't connect or integrate at all to my other primary platform I use on a regular and daily basis."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4965072)

PW

Peggie W.

Manager

> "Overall a great experience and is generally positive especially for freelancers and creative peeps that need more of an intuitive system for..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6636457)

Tess W.

CEO/Founder

> "They went out of their way to offend me and as a privately-owned company, I guess they have it as a right, but I think the diverse demographic..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4233051)

KW

Kimb W.

Owner

> "It is advantageous when you deal the organization problems in a very correct and proper way thus there can be no disorganization at all"

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6743082)

TB

Tanya B.

Owner/Paralegal

> "I have used quite a few payment platforms but couldn't even send an invoice using this program."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#SoftwareAdvice___4868837)

SB

Sabre B.

Systems Strategist

> "It definitely was was to use when I started my entrepreneur journey"

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7120395)

NP

Nicholas P.

Owner

> "Honeybook, although it technically allows this, has a glitch that combines the branding at the footer of a template document that is client-facing...."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3362986)

DT

Deja T.

Operations Administrator

> "I like the consistent updates and the ability to collaborate with peers."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6672454)

Victoria N.

Creative Owner

> "Sometimes editing things for a client when they don't like it is more difficult such as payment dates or legal terms if you include the contract..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3576482)

MK

Madeline K.

Account Executive

> "I like how comprehensive HoneyBook is in listing out contact details, project history, and communication points pertinent to specific clients of..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___5099918)

KB

Kitty B.

CEO

> "The only reason I stopped using it was that I was using wave accounting at the time and it was too much work to transfer the sales into it, I..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3506651)

BT

Bradley T.

Website Consultant

> "It's good for the user that wants everytning in one place and doesnt need to customize much."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6578225)

SM

Samuel M.

Student

> "the tech support behind them is very poor and sometimes find it difficult to efficiently manage my business."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3989044)

DG

Desiree G.

Peer support worker

> "The signature makes personal and businesses emails feel put together!"

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6672787)

Dheeraj U.

Business Development Manager

> "In comparison to other firms, the processing and quick deposit costs appear to be expensive."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4521770)

VC

Vanessa C.

Sales Manager

> "The interface is very easy to use and customize."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7114690)

Louisa C.

Customer Success Manager

> "Not worth the cost, expensive compared to other software"

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6469060)

EE

Elizabeth E.

Vp Chief Publishing Officer

> "My highlight is the fact that I can have everything that concerns a client all in one place."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6604290)

AE

Anisha E.

Virtual Support Professional

> "The only con I have found with Honeybook is the lack of a download feature for contracts and invoices after they've been executed."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3391283)

AW

Amber W.

Lead IT Project Manager

> "It was easy to setup."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7166617)

JM

Jocelyn M.

Certified functional nutrition counselor

> "Forms I uploaded for honeybook to place in system for me are not in the same format I sent them and are not user friendly for my clients."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3511200)

Sarah D.

CEO

> "The pricing is very reasonable."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7138760)

VP

Vanessa P.

CEO

> "I've had some clients complain that it's not always easy to log in or to navigate the software."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4432165)

GF

Gregor F.

Photographer

> "All my business management relies on using this solution, it's accessible and reliable"

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6763374)

Dheeraj U.

Business Development Manager

> "Some of my clients find the email threads quite bothersome."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4521770)

ML

Matthew L.

Operations Manager

> "The desktop and mobile app add flexibility to what you can do with your business at home, in the office, or on the go."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6004733)

Tess W.

CEO/Founder

> "Unfortunately, in almost 2023, this is one of the only companies in my professional experience I've ever experienced racial bias."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4233051)

VR

Verified Reviewer

CEO and Lead Consultant

> "It needs some improvements but overall it's a good tool for the money."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7092722)

RH

Rachel H.

Photographer

> "I don't care for the home page set up, sometimes notifications don't show for me or they clear before I've clicked them."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3773533)

DG

Desiree G.

Peer support worker

> "I really enjoyed the amount of creativity you can use to create your signature. "

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6672787)

AL

Alexandra L.

Audio Producer

> "I was overwhelmed by the amount of places I stored different components of my business - invoices, contracts, to-do lists, payment plans, the list..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___2850592)

SB

Sara B.

Teacher

> "I liked how I could set up my invoices and send them"

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6548096)

VR

Verified Reviewer

Interior Designer

> "The purpose of Smart Files is kind of pointless if I have to keep customizing my own templates."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#GetApp___3792359)

AJ

Amy J.

Owner

> "It is such a life-saver for my business for so many parts of my client processes."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6662959)

Anela M.

CEO + Digital Product Creator + VA

> "It takes a long time to get everything set up."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4120133)

RA

Rachel A.

Lead Floral Designer

> "It’s like having a part-time assistant, and that’s especially helpful in busy seasons."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6866938)

TI

Teri I.

Owner

> "The date field for smart files doesn't allow proper birth years."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3554315)

Mai M.

VP of Events

> "I found the entire experience to be streamlined and incredibly user friendly."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7065985)

JH

Jane H.

Director

> "I wish I could have done more but there was a major stumbling block"

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4477190)

CF

Chris F.

Manager

> "A great CRM interface that makes it very easy to run your own books, contracts, client communication, and take payments."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6752787)

John S.

Social Media Consultant

> "Another potential issue with HoneyBook is its limited customization options. While the platform does provide users with a range of templates and..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4639115)

VC

Vanessa C.

Sales Manager

> "It has any intuitive features rich interface that is very easy to navigate."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7114690)

TB

Tracy B.

CEO

> "Extremely slow to create something, it freezes, slow to upload assets, not intuitive to use whatsoever, help docs are vague."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4514939)

PW

Peggie W.

Manager

> "Overall a great experience and is generally positive especially for freelancers and creative peeps that need more of an intuitive system for..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6636457)

VP

Vanessa P.

CEO

> "I've had some clients complain that it's not always easy to log in or to navigate the software."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4432165)

Arif W.

employee

> "The user interface is clean and easy to navigate, and the platform offers a wide range of features including contract and invoice creation, task..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4531283)

KK

Kathryn K.

Operations Manager

> "It wastes so much time that it made me wonder if we wasted more time trying to use this clunky app than just doing things the way we were used to..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3095611)

SM

Samuel M.

Student

> "it helps me efficiently manage my finances in my business, and its integration with other softwares that i use is quite good."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3989044)

EC

Elizabeth C.

Owner/ Manager

> "That it doesn't connect or integrate at all to my other primary platform I use on a regular and daily basis."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4965072)

AV

Asha V.

Beauty Specialist

> "It is very easy to use and successfully integrates with Gmail."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6405527)

HC

Hollowow C.

Photographer

> "It took me a while to navigate through all the different options."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___2861376)

CB

Chloe B.

CEO

> "The ease of use and the simple integration ability."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3513922)

DG

Desiree G.

Peer support worker

> "Cuatomer service was a little slow responding to a question i had."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6672787)

BK

Bridgette K.

ceo

> "The integration process is easy."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3579571)

BM

Brandy M.

Manager

> "The customer service response time isn't as prompt and efficient as I hope; while they provide good answers, they don't respond quickly."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6476331)

VC

Vanessa C.

Sales Manager

> "It has any intuitive features rich interface that is very easy to navigate."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7114690)

Tess W.

CEO/Founder

> "An unsolicited internal situation occurred in which the staff at Honeybook was clearly at fault. As opposed to utilizing the philosophy of 'the..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4233051)

KW

Kimb W.

Owner

> "It is advantageous when you deal the organization problems in a very correct and proper way thus there can be no disorganization at all"

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6743082)

TB

Tracy B.

CEO

> "Customer service is pass-the-buck and no phone number and call backs hours to days later…don’t bother calling on a Friday afternoon, and if u do..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4514939)

[View Reviews](https://www.capterra.com/p/162588/HoneyBook/reviews/)

JB

Jillean B.

Manager

> "This feature allows me to provide prompt and effective support to my employees, ensuring they receive the assistance they need, regardless of their location or my own, which..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153230)

JF

Julie F.

Office manager - payroll coordinator

> "has sent his ID three separate times, bank statement, federal id info, phone bills, letters from our bank, to "verify" and they told us it was all good and then lock us out of..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7161458)

KUMAR H.

Account executive

> "I mainly used it for managing basic accounting task, reporting , aging report, Ar report invoices tracking, it help me to stay organised and reduce my manual working."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7115950)

JB

Jillean B.

Manager

> "This deficiency directly contributes to inaccuracies in inventory records, increasing the risk of stockouts, and complicating efforts to effectively optimize sales strategies..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153230)

JH

Jeff H.

Front office manager

> "It has all the tools I need to manage my finances, create invoices, track expenses, and run reports without having to use multiple programs."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7174523)

KA

Khyan A.

Administrator and Senior Story Board Artist

> "Some workflows aren’t always as intuitive as they first appear, especially for non-finance users. As the system scales with more data, performance can occasionally slow down,..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153651)

JH

Jeff H.

Front office manager

> "The platform has helped streamline my daily accounting tasks and saves me a significant amount of time. While customer support can sometimes take longer to respond than I'd..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7174523)

MM

Maria M.

HR Manager

> "Additionally, as data volume grows, the system may become slower, which can impact efficiency during high-volume tasks like reconciliations or reporting."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7130664)

LA

Lauren A.

Administrator

> "The payroll function is so beneficial with Quickbooks tracking live checks and auto-creating labor and tax reports, and filing and paying taxes automatically."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7141459)

AR

Andrew R.

Operations

> "QuickBooks Online lacks advanced features found in the desktop version, such as advanced inventory, job costing, and industry-specific tools."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7045404)

NC

Nikki C.

Permit Technician

> "It handles core tasks like invoicing, expense tracking, and financial reporting efficiently, and the automatic bank syncing helps keep records accurate and up to date. While..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136893)

MH

Maranda H.

Founder

> "It is overly complicated and has no real budgeting features for true cash flow planning, think every dollar systems."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7134631)

NC

Nikki C.

Permit Technician

> "The real-time syncing with bank accounts is especially helpful because it keeps everything updated automatically, and the dashboards give a clear snapshot of cash flow and..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136893)

Arianna W.

Owner

> "There is no way to reliably set up what is relevant and how to record different suppliers, no chance to have categories remembered, even when defining defaults."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7075101)

KS

Kaitlyn S.

Executive Director

> "We also appreciated the ability to categorize donations, track grants, and quickly pull year-end reports for audits and budgeting."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7125089)

JC

Jacob C.

Owner

> "Unable to submit returns directly through a portal, lack of automated ai bookkeeping, difficult to navigate"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7164223)

VR

Verified Reviewer

Customer Support

> "The dashboard gives a clear, real-time snapshot of your finances, and navigating between invoicing, expenses, and reports feels seamless."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7113370)

SR

Samantha R.

Finance

> "QuickBooks Online can be quite pricey, has limited customization, and it has occasional sync glitches."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7130955)

MG

Monique G.

President

> "Overall, this platform streamlines financial management, improved visibility into bisiness perfomance and helped us maintain accurate records while supporting informed decision..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7179828)

HG

Hollie G.

Office Manager

> "This happens especially after random updates (unnecessary for the most part) and the techs have no idea how to help as they are restricted by the new updates and cannot really..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136253)

KS

Kaitlyn S.

Executive Director

> "The platform improved organization and transparency in our financial tracking and made it easier to prepare reports for the board and budgeting."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7125089)

HJ

Hamish J.

Finance Manager

> "One thing that's kind of annoying is that the reporting features can be a bit tricky to navigate, especially when you're trying to customize reports."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7183117)

JS

Jonathan S.

Founder

> "It offers a solid set of accounting features, financial reporting, invoicing, and bank transaction management."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7160845)

Kevin H.

Owner

> "the dates. if i change a date on an estimate sheet, that carries through to the invoices and if i dont catch it my clients get overdue invoices. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7103185)

HJ

Hamish J.

Finance Manager

> "Its user-friendly interface and regular use have made it an integral part of my daily workflow. While there are some minor hiccups, the software's strengths far outweigh its..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7183117)

NA

Nicholas A.

Principal Software Engineer

> "The navigation can be a bit clunky at times and doing historical research of payrolls from prior years is not snappy."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7174351)

KA

Khyan A.

Administrator and Senior Story Board Artist

> "Team collaboration is also decent, particularly when multiple users (like finance teams, accountants, or managers) need access to the same financial data in real time."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153651)

JS

Jonathan S.

Founder

> "Bank and credit card accounts frequently disconnect for no apparent reason, and reconnecting them can be time-consuming and frustrating."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7160845)

KA

Khyan A.

Administrator and Senior Story Board Artist

> "QuickBooks Online is a solid, easy-to-use accounting platform that works well for day-to-day financial management without needing deep accounting knowledge."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153651)

RB

Ramona B.

Principal

> "I have spent over an hour and a half with customer support to learn that there is no way to run a report that reflects only business miles, even though they are tracked. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7124657)

VR

Verified Reviewer

General Manager

> "The automation features—bank feeds, recurring invoices, and rules—save a ton of time, and the dashboard gives a clear snapshot of cash flow without needing to dig around."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7055195)

LH

Lyla H.

Administrator

> "Our customers became linked and I am still trying to figure out how to link their payments to them so it stops showing overdue invoices but the last 3 people recommend I pay..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7046492)

BB

Brent B.

VP Business Development

> "Quickbooks Online is a very efficient product that gives our small business real time data and reports to help us guide all of our decision making and track our progress and..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7016100)

VR

Verified Reviewer

Owner

> "They often roll out "updates" that seem to be just a layout rearrangement with no notice, and it’s a productivity killer."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7131609)

JI

Jack I.

IT Consultant

> "Quickbooks helps me keep my business finances in check, automatically synchronises with my bank and helps me manage payroll, of which I wouldn't ordinarily know where to start..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7031654)

SS

Stephanie S.

Bookkeeper and Treasurer

> "I don't like that it works to ensure that people without an accounting background can record data accurately however its not as useful when you know what the accounting that..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7047209)

TB

Thomas B.

Bookkeeper-Administrator

> "Invoicing and payments are seamless, and financial reporting tools provide all the insights we need without extra software. Because it’s cloud-based, we always have secure..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7041164)

NC

Nikki C.

Permit Technician

> "It can also get expensive as you add more features or users, and certain useful functions are only available in higher-tier plans."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136893)

Nathan H.

Owner

> "It’s a robust program that gives small businesses like myself a way to track accounting, invoicing and credit card, etc. payments all in o e and at an affordable rate."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7104187)

MK

Michelle K.

Accountant

> "It has been difficult to convert our data from Desktop and the loss of ability to have multiple invoice templates from different departments has caused us to restructure our..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6716163)

STS

Sandra Toribio S.

Accounting Specialist

> "QuickBooks online gives you all your business features at your fingertips income and expense tracking, invoicing, bill payment, bank reconciliation and even payroll."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7008683)

JF

Julie F.

Office manager - payroll coordinator

> "They did not tell us they locked us out, they just did it and when we went to process payroll Monday we got a message that we are locked out and they need to verify AGAIN!!!!!!"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7161458)

TJ

Tyler J.

Owner

> "Allowing me to add my Bookkeeper to gain access makes this a lot easier come tax time which saves me! Though I use a CRM platform for my invoicing and payments, QBO has those..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7063977)

KP

Keyur P.

Field service technician

> "Sometimes Quickbooks slows upload the photos when network issues"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7115848)

Cayla F.

Paralegal

> "Quickbooks is a great program for easily sending invoices and receiving payments. Although it did have a few bugs in the early stages and we encountered some issues, they seem..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7117286)

BN

Bruce N.

President

> "Very frustrating to use, stop allowing QB to integrate with Bank account, too many double entries, making bank and credit card reconciliation a problem."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7061681)

Shahid Jamil K.

ACCOUNTANT

> "QuickBooks Online provides a modern, cloud-based accounting experience designed for small to medium-sized businesses that value convenience, automation, and collaboration."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7036526)

Andrew H.

Company Director

> "It's not a simple case of just uploading receipts, you have to manually edit a lot of expenses"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7154184)

KA

Khyan A.

Administrator and Senior Story Board Artist

> "It’s particularly useful for invoicing, expense tracking, and giving visibility across business finances in real time."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153651)

MA

Mallory A.

Director of Operations

> "It unchecked my authorization to charge a client's card but said paid so I missed out on months of a client's payment."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136391)

LS

Loren S.

Managing Director

> "There's a lot of depth to it for a bookkeeping software, where a good accountant can make the most of each subscription tier with some creativity."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7155674)

VR

Verified Reviewer

IT SYstems Administrator

> "The stipulation is that if you lose internet connectivity, you potentially lose access."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7130213)

JD

Jeremiah D.

Owner

> "Now with a highly competent bookkeeping team and new AI tools for uploading receipts and invoices, things have improved and I'm getting the business data that I need."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7011619)

KB

Kim B.

Owner

> "I find the cost for Quickbooks in Canada a bit steep for certain features. But this is pretty common with most products in Canada these days!"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7138408)

JB

Jillean B.

Manager

> "The invoicing system is incredibly user-friendly, not only for my team but also for my clients, who find the payment process to be very convenient and efficient, contributing..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153230)

Dana P.

CVOM

> "QuickBooks Online can get a bit pricey over time, and some features feel limited unless you upgrade."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7142501)

Eri D.

Owner

> "My clients use different software unique to their industry, Quickbooks makes this seamless by offering an integration for most if not all."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7147306)

BV

Brooke V.

Accountant

> "Had a credit card cancelled and tried updating QB to our new card, it would not accept a new card in their system, they promised it was on their end and they were working on..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6520797)

VR

Verified Reviewer

Owner

> "It needs a bit cleaning up, but as you go through the cleaning process you get to understand the categories better and come up with a great organization of all your..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7118775)

Jennifer H.

Service Billing Administrator

> "Features move without warning, which disrupts workflows and slows down routine tasks."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7137965)

NE

Nicholas E.

Framer

> "Quickbooks online is a very user-friendly, intuitive website that simplifies accounting, budgeting, invoicing."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7164122)

SA

Suman A.

Owner,Bookkeeper,TaxPreparer

> "Can run slow at times and has an occasional sync issue with bank feeds."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7161957)

VR

Verified Reviewer

COO

> "Our resources are limited, so QBO is a good, inexpensive tool to help us manage several key areas like bookkeeping, invoicing, reporting."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7100561)

JW

Julia W.

CFO, accountant, tax preparer

> "Overall everything now involves pop up windows and side bars that open up and push the working area of QBO off the side where you can no longer see your data."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7020308)

KH

Kathy H.

Project Manager

> "Financial reports are everything I need and invoicing and payments save me so much time; especially using the automatic payments monthly for multiple clients."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7030094)

JW

Julia W.

CFO, accountant, tax preparer

> "The new invoice layout is slow and cumbersome and has increased the amount of clicks required multiple times over."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7020308)

AB

Anna B.

Kinesiologist

> "The app is secure and contains all the features I need to do my invoics and my financial reports."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7138786)

E

Eren Ç.

Architectural specialist

> "sometimes reloading too slow when you try to refresh. when you clocking in and out bells sings loudly."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7133959)

Nathan H.

Owner

> "It allows me to track my hours, receipts and makes invoicing easy so that I don’t have to worry about making mistakes."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7104187)

BR

Brooke R.

Paralegal

> "If you do not update the program regularly you can run into issues but that is the only complaint that I have."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7124545)

Stacy M.

Accountant

> "The ability to take credit cards and ACH payments works well & has actually made a positive impact on our ability to collect customer accounts quicker."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7054657)

TD

Traci D.

owner

> "The Cons are that it allows non bookkeeper/accountants to do things that should not be allowed and should only be done by bookkeepers/accountant. When I want to print something..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6821142)

Gena T.

Owner

> "Mobile app functionality – The mobile app allows quick checks, invoicing, and receipt capture on the go."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7064951)

JD

Joy D.

Accountant

> "Sometimes it will say it is auto expense and sometimes it will say it’s a loan or maybe supplies… it isn’t consistent and you must know basic accounting before you attempt to..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7027544)

BG

Barbara G.

Executive Director

> "It's an easy for a small non-profit to manage the business! While we have an external controller that can provide support in a pinch, generally QB makes it easy to manage our..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7113365)

SB

Syretha B.

Firm Administrator

> "While I appreciate the added security, I do get frustrated at times when sessions time out and I have to login and authenticate multiple times throughout the day."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7053610)

KUMAR H.

Account executive

> "It helps in tracking expenses and invoices without doing everything manually."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7115950)

TR

Tanya R.

Founder

> "There was a feature where you could email a receipt to the quickbooks account and it would automatically import the receipt to the relevant transaction - which would have been..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6649542)

RB

Rob B.

Director of Photography

> "I can easily add services and products and sending a payment link to customers is easy; I can either email them directly from Quickbooks or copy a link to send from my own..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7053562)

E

Eren Ç.

Architectural specialist

> "however, I opened my browser and entering clockin page is very hard time consuming."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7133959)

Deborah T.

Controller

> "The program is intuitive and offers as much guidance with helpful hints, as needed. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7104742)

Roger A.

Owner

> "It can be expensive and sometimes not very intuitive."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7078839)

VR

Verified Reviewer

CEO Owner

> "the program is more streamline and user friendly than other programs I have used in the past."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7037419)

AS

Amber S.

Founder and CEO

> "Not very intuitive. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7116740)

JLD

Jenna Lee D.

Founding Partnet

> "Quickbooks online is fairly intuitive and whatever isn't intuitive can be figured out via their help articles or forums."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6851295)

EF

Erin F.

Medical director

> "Sometimes was not intuitive and made it difficult to have others use"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6673627)

VR

Verified Reviewer

CEO

> "Its intuitive enough that I was able to teach myself how to use it for the most part."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7102936)

DP

Debbie P.

Associate Accountant

> "I do find this to be not as user friendly as the old version."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7065339)

Eri D.

Owner

> "My clients use different software unique to their industry, Quickbooks makes this seamless by offering an integration for most if not all."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7147306)

BF

Bill F.

Founder

> "It does not integrate with the software we use so we find ourselves having to enter data more than one time"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6864573)

MW

Matt W.

President

> "Their Payroll and Benefits integration has been a godsend and has help me retain my employees by offering them competitive health insurance and pretty soon I'm going to try..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6780676)

PW

Paul W.

Director

> "rd party integration with my CRM is a little buggy making it unreliable."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6757115)

JL

Jay L.

Worker

> "QuickBooks online has cloud access and it integrates with many tools."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7188748)

Soner H.

CEO

> "It is not easy to integrate with international applications."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7097469)

LA

Linda A.

Accounting

> "The wide range of available integrations with other business apps is also a huge plus for streamlining my workflow."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7029286)

BC

Brenda C.

Office Manager

> "Does not integrate as well as QB Desktop does with other software applications"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6734631)

KC

Kathy C.

Admin. Assistant

> "They are easier to sort, user friendly in breaking down the amounts and line items."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7137810)

SC

Shane C.

Office Manager

> "It is in some cases overly robust and this can make things harder than they need to be."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7046758)

JW

Jennifer W.

Community Engagement and Operations Manager

> "Quickbooks online is very easy to use and accessible to various levels of administrative needs."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7124021)

DM

Daniel M.

Board Treasurer

> "Too complex for a simple HOA board application. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7084240)

Frank D.

Practitioner

> "I will say the green colour is nice to meet character count minimums."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7054850)

AK

Anne K.

practice manager

> "The cons of too many clicks but easy tasks being nonexistent make it a cumbersome and unfriendly tool for an uber small office like ours. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6343306)

JS

Jennifer S.

President

> "Reliable, functions that make the work easier to process, wide range of programs with the program."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6840052)

RV

Robert V.

Owner

> "In tbe beginning it was kind of hard to use."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6572100)

JB

Jillean B.

Manager

> "This feature allows me to provide prompt and effective support to my employees, ensuring they receive the assistance they need, regardless of their location or my own, which..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153230)

BN

Bruce N.

President

> "Some of the tech support isn't up to date with the software; it's hit-or-miss when it comes to getting good support—no option for hard-copy backup. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7061681)

JB

Jillean B.

Manager

> "I particularly appreciate the responsiveness and helpfulness of their customer support team; they are always available to address my queries promptly and effectively."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153230)

LA

Linda A.

Accounting

> "I've been frustrated by the customer support, which can be slow to respond, and sometimes I feel like it's difficult to get a resolution for complex technical issues."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7029286)

Jonathan T.

Business Owner

> "I will say that when I needed assistance I got it (for free) and things seem to be working, but not as easy & stress free and Desktop. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7063731)

CM

Colleen M.

Owner and Designer

> "The service call line is generally answered from a call centre in the Philippines, and unfortunately it sounds like all agents are reading from a script."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6824914)

CB

Chelsea B.

Customer Service Representative

> "Easy to use for employees, great customer support services, quick information at my fingertips, without having to bother a superior staff member."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7064078)

DM

Danielle M.

Revenue manager

> "It’s been 3/5. If I have an issue with something it’s impossible to get it resolved with customer service and I have to figure it out on my own"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7027286)

[View Reviews](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

## User interface

4.73 (689)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

4.34 (8,529)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting Integration

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

HoneyBook

27/50

-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Receipt Matching
-   Backup and Recovery
-   Billing Portal
-   Bulk Send
-   Client Management
-   Compliance Management
-   Contact Database
-   Contingency Billing
-   Credit Card Processing
-   Credit Note
-   Customizable Branding
-   Customizable Invoices
-   Customizable Reports
-   Customizable Templates
-   Document Management
-   Dunning Management
-   Duplicate Detection
-   Dynamic Pricing
-   Email Management
-   Event Logs
-   File Encryption
-   File Sharing
-   Financial Management
-   Fraud Detection
-   Generative AI
-   Hourly Billing
-   Invoice Creation
-   Invoice History
-   Invoice Processing
-   Master Data Management
-   Mobile Payments
-   Multi-Currency
-   Multi-Language
-   Online Invoicing
-   Payment Processing
-   Project Billing
-   Projections
-   Purchase Order Management
-   Purchasing & Receiving
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Reminders
-   Reporting & Statistics

[See all features](https://www.capterra.com/p/162588/HoneyBook/#features)

QuickBooks Online

Top features

34/50

-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Receipt Matching
-   Backup and Recovery
-   Billing Portal
-   Bulk Send
-   Client Management
-   Compliance Management
-   Contact Database
-   Contingency Billing
-   Credit Card Processing
-   Credit Note
-   Customizable Branding
-   Customizable Invoices
-   Customizable Reports
-   Customizable Templates
-   Document Management
-   Dunning Management
-   Duplicate Detection
-   Dynamic Pricing
-   Email Management
-   Event Logs
-   File Encryption
-   File Sharing
-   Financial Management
-   Fraud Detection
-   Generative AI
-   Hourly Billing
-   Invoice Creation
-   Invoice History
-   Invoice Processing
-   Master Data Management
-   Mobile Payments
-   Multi-Currency
-   Multi-Language
-   Online Invoicing
-   Payment Processing
-   Project Billing
-   Projections
-   Purchase Order Management
-   Purchasing & Receiving
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Reminders
-   Reporting & Statistics

[See all features](https://www.capterra.com/p/190778/QuickBooks-Online/#features)

### Recognition

No recognitions have been awarded to HoneyBook

QuickBooks Online is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

HoneyBook

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

QuickBooks Online

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

HoneyBook

-   By HoneyBook
-   Located in United States
-   Founded in 2013

QuickBooks Online

-   By Intuit
-   Located in United States
-   Founded in 1983

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