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HoneyBook vs Documo: Which is a better fit?

Updated on February 10th, 2025
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Summary
Features in Coaching
25
Best performer
50
  • Activity Dashboard
  • Activity Tracking
  • Appointment Scheduling
5
50
  • HIPAA Compliant
User satisfaction
4.7
User reviews647
Ease of use
4.6
Functionality
4.6
Value for money
4.6
Customer support
4.7
4.8
User reviews82
Ease of use
4.8
Functionality
4.7
Value for money
4.7
Customer support
4.8
Price starts from
Monthly subscription
Free version
Free trial
Yearly subscription
Free version
Free trial
Best for

Independent business owners including designers, photographers, marketers, freelancers, consultants, florists, caterers, videographers, and many more!

mFax is now Documo. Best for companies in regulated industries requiring a highly-reliable HIPAA, GLBA, SOX, and PCI compliant cloud solution with an easy-to-use and modern interface.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-2255121e-1d68-4d4c-3383-08dc00eea3b5
Jane H
Education Consultant
3.0

Jane: Hi, I'm Jane. I have a small company with less than 10 employees and I give Honeybook a 3 out of 5 rating. Before Honeybook, we were linked to HubSpot, which is a large CRM product with a free element attached to it. We looked at and ultimately would have chosen to continue with Honeybook because it was a really good system that had pretty much everything we needed in it for a decent price. However, being based in the UK, Honeybook doesn't support outside of America at the moment, which was a huge blow because I fell in love with it. So the 3 out of 5 is due to them not supporting the UK yet. Otherwise, it would be a 5 out of 5. Getting started with Honeybook was really simple. Again, it follows a lot of the generalized accepted processes that we understand via Microsoft and via Google and kind of webpage design and everything was clear and easy to understand and you could set up a lot of stuff and it would automatically feed into other elements of the program. There was enough flexibility and ability to kind of alter wording and templates, et cetera, without it basically being like you are creating everything from scratch using a system that needs a level of technical knowledge. And it kind of would connect with pretty much any provider as well. So it was really, really useful and really simple to set up. It is a really useful piece of tech. I would play with it all, see what it can do for you in replicating what you're doing currently. I would also really, at the very beginning, think if you are going from just using no CRM or an older version of a CRM and you are moving over to something which a tool like this where effectively it's more than a CRM, it does everything, sit down and sort out your business processes and your paperwork and everything so that setting all that up is really straightforward and you can get people working on it really quickly rather than it being something that drags on for a while, which can happen as a small company.

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User interface
162588 video thumbnail}
1 Video
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5 screenshots
197267
5 screenshots

HoneyBook

Top Features
25/50
  • Appointment Management
  • Automated Scheduling
  • Booking Management
  • Business Coaching
  • Class Scheduling
  • Customizable Branding
  • Customizable Forms
  • Drag & Drop
  • Email Reminders
  • Event Calendar
  • Feedback Management
  • Goal Setting/Tracking
  • HIPAA Compliant
  • Life Coaching
  • Mentor/Coach Matching
  • Mobile Alerts
  • Multi-Location
  • Performance Metrics
  • Program Management
  • Progress Tracking
  • Real-Time Reporting
  • Session Notes
  • SMS Messaging
  • Sport Coaching
  • Visual Analytics
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Appointment Scheduling
  • Availability Management
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Client Management
  • Client Portal
  • Credit Card Processing
  • Customer Database
  • Customizable Templates
  • Data Import/Export
  • Electronic Payments
  • Event Scheduling
  • Invoice Management
  • Mobile Access
  • Monitoring
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Scheduling
  • Third-Party Integrations
See All features
Hide Coaching Software Features -

Documo

5/50
Show Coaching Software Features +
HoneyBook
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Documo
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
HoneyBook
  • By HoneyBook
  • Located in United States
  • Founded in 2013
Documo
  • By Documo
  • Located in United States
  • Founded in 2014
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