# Compare HoneyBook vs PayPal 2026 | Capterra > Unsure of what to choose? Check Capterra to compare HoneyBook and PayPal based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/162588-207944/HoneyBook-vs-PayPal --- # HoneyBook vs PayPal Features and Cost Comparison Last updated March 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: HoneyBookPayPal2/4 selected [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[4.7 (680)](https://www.capterra.com/p/162588/HoneyBook/reviews/) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,408)](https://www.capterra.com/p/207944/PayPal/reviews/) [## HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[4.7 (680)](https://www.capterra.com/p/162588/HoneyBook/reviews/) Starting Price $36.00/month Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment Based on [680 reviews](#user-reviews) Positive 639 Neutral 24 Negative 17 [## PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,408)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting Price $0.29 Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.6 Customer Service 4.2 Reviews Sentiment Based on [26,408 reviews](#user-reviews) Positive 24,820 Neutral 1,064 Negative 524 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 23,179 reviews from payment processing software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 73%Fit Missing features Feature ratings Data Security 4.8 Online Payments 4.6 Payment Fraud Prevention NA Debit/Credit Card Processing 4.5 Expense Tracking 4.7 100%Fit High performer Feature ratings Data Security 4.6 Online Payments 4.7 Payment Fraud Prevention 4.5 Debit/Credit Card Processing 4.5 Expense Tracking 3.9 User satisfaction User satisfaction 4.7 User reviews[680](https://www.capterra.com/p/162588/HoneyBook/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.6 Customer support 4.7 User satisfaction 4.6 User reviews[26,408](https://www.capterra.com/p/207944/PayPal/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.5 Customer support 4.2 Price starts from Price starts from $36Flat Rate, Per Month - Free version - Free trial Price starts from $0.29Other, Not provided by vendor - Free version - Free trial Best for Best for HoneyBook is used by event planners, photographers, designers, consultants, coaches, doulas, trainers, interior designers, marketers, social media managers, and creative professionals. Best for PayPal caters to small business, eCommerce platforms, marketplace, enterprises, or developers and offers payment processing solutions. ## User reviews Pros & cons RP Ryan P. Graphic Designer > "My favorite thing about it is that You can manage the entire client journey from inquiry to contract to payment and delivery in one place." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7113102) SB Sabre B. Systems Strategist > "I didn’t like how sometimes the payment processing wouldn’t work for some of my clients but it would work with others." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7120395) JM Jon M. Financing > "HoneyBook is a comprehensive client management platform, ideal for freelancers and small businesses, especially in creative industries like..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6578757) NA Nicole A. Photography > "I couldn't keep the program due to the cost of it, it was out of my budget, there are a lot of features but for me as a freelancer, I was just getting..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6817834) Anthony R. finance and international business > "I manage the entire flow of information from my clients in a more organized way, controlling and monitoring each one, it allows me to be more agile in..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6321686) MM Mohammad M. Splunk System Administrator > "It fails to show changes made in my integrated Google Calendar on the calendar at the last minutes." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6775331) AA Abby A. Fitness Coach > "I use it a lot and it save me the time of contacting clinets to remind them subscription renewing." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7058695) KF Katelynn F. Digital Marketing Manager > "Price has increased to an amount that I personally find unreasonable, it's no longer worth the money." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7058526) KK Kelvin K. Web Developer > "HoneyBook allocates robust project management capabilities which allows me to automate web development projects in real-time." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6743857) BM Brandy M. Manager > "The customer service response time isn't as prompt and efficient as I hope; while they provide good answers, they don't respond quickly." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6476331) Caroline B. Bachelor in Supply Chain Management > "I like it because I don't have to move between several applications to do my job, it has all the necessary tools to make my job more efficient, and the..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6433762) ML Matthew L. Operations Manager > "The setup process is a bit tricky and unless you have familiarized yourself with template creation, pay someone to build your templates, or find a..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6004733) AG Ashleie G. Maternal and early childhood systems analyst > "It’s easy to setup and receive payments, send and receive emails and contracts with my customers and rarely have I had any tech issues." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7147872) RM Ryan M. Owner > "It was limited in features so it was hard to use for scaling a service based business." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6737388) DJ Daphnah J. Web Designer > "What I like most about HoneyBook is that you can have your scheduler, contracts, products and checkouts all in one platform." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6613382) TD Tom D. Owner and Lead Photographer > "I found HoneyBook to be lacking in metric analysis and social media management." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6775805) LT Labidi T. IT Manager > "It also integrate well with other tool which helps create invoices with ease without much hassles." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6868672) RP Ryan P. Graphic Designer > "My least favorite thing is the price." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7113102) MP Marissa P. Executive Director > "Payments were easy to setup and it helped manage all the vendors and bands we book for our music festival." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7080111) AB Angela B. Owner > "Also, the payment deposits are the slowest on the market - days! If you use Square, you get the deposit the next day - same for all other CRMs. If you..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6243031) VR Verified Reviewer Head Photographer and Owner > "It helped our Photography business with workflow and creating templates." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6882217) DG Desiree G. Peer support worker > "Cuatomer service was a little slow responding to a question i had." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6672787) KF Katelynn F. Digital Marketing Manager > "Besides an unnecessary jump in price, it's been a positive experience with ease of use, clients have no issues navigating their files." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7058526) MG Monche G. CEO > "I didn’t like that the pricing system was very high, especially for startup businesses" [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6457709) ANDREY V. CEO > "Generous starter plans that let you save money up front when starting a new business." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7031454) SP Scott P. Owner, manager > "The financial reports are not accurate." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6541428) AJ Amy J. Owner > "I can easily brand my proposals, invoices, contracts, client portals, etc. " [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6662959) John S. Social Media Consultant > "Another potential issue with HoneyBook is its limited customization options. While the platform does provide users with a range of templates and..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4639115) Louisa C. Customer Success Manager > "Does offer document management / sharing to organize agreements to obtain signatures from clients, which is easy and efficient to use" [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6469060) EC Elizabeth C. Owner/ Manager > "That it doesn't connect or integrate at all to my other primary platform I use on a regular and daily basis." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4965072) CF Chris F. Manager > "A great CRM interface that makes it very easy to run your own books, contracts, client communication, and take payments." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6752787) TB Tanya B. Owner/Paralegal > "I have used quite a few payment platforms but couldn't even send an invoice using this program." [See full review](https://www.capterra.com/p/162588/HoneyBook/#SoftwareAdvice___4868837) Owen C. programmer > "It makes it easier for me to have all the detailed information about each project in one place and having my scheduling calendar makes all my work flow..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6282488) Victoria N. Creative Owner > "Sometimes editing things for a client when they don't like it is more difficult such as payment dates or legal terms if you include the contract with..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3576482) AD Atama D. Business Owner > "I absolutely love it for its comprehensive suite of features designed to streamline workflows and improve efficiency." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6462176) Louisa C. Customer Success Manager > "Not worth the cost, expensive compared to other software" [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6469060) Owen C. programmer > "It is an innovative tool where each function is unique and serves to have an improved organization of my work, in task management it is easy to..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6282488) Tess W. CEO/Founder > "An unsolicited internal situation occurred in which the staff at Honeybook was clearly at fault. As opposed to utilizing the philosophy of 'the..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4233051) VC Vanessa C. Sales Manager > "It has any intuitive features rich interface that is very easy to navigate." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7114690) TB Tracy B. CEO > "Customer service is pass-the-buck and no phone number and call backs hours to days later…don’t bother calling on a Friday afternoon, and if u do biz on..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4514939) ML Matthew L. Operations Manager > "The software has made our small business more efficient and allows us to focus on the clients, as we run a client based business, it is important that..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6004733) RH Rachel H. Photographer > "I don't care for the home page set up, sometimes notifications don't show for me or they clear before I've clicked them." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3773533) VC Victoria C. CEO > "One feature I appreciate is the safe online payment site, which gives my clients peace of mind and enables them to conveniently make purchases without..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4965542) VR Verified Reviewer Interior Designer > "The purpose of Smart Files is kind of pointless if I have to keep customizing my own templates." [See full review](https://www.capterra.com/p/162588/HoneyBook/#GetApp___3792359) CM Christian M. Facebook Ads Strategist > "Invoicing, contract signing and project tracking are made user-friendly by HoneyBook" [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6735832) TB Tracy B. CEO > "Extremely slow to create something, it freezes, slow to upload assets, not intuitive to use whatsoever, help docs are vague." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4514939) VR Verified Reviewer CEO and Lead Consultant > "It needs some improvements but overall it's a good tool for the money." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7092722) TI Teri I. Owner > "The date field for smart files doesn't allow proper birth years." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3554315) MG Monche G. CEO > "I really believe that honey Book had taking my business to the next step on becoming a professional business from sending professional invoices." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6457709) KJ Kaycee J. Owner > "My customers just plop in their card information and then it hits my bank account." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3726232) JR Julie R. CEO Owner > "I am currently exploring all the other features to enhance my overall customer experience." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7014539) TB Tracy B. CEO > "I once begged them to add non-gmail email and they told me their software was “not sophisticated” enough for me." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4514939) RA Rachel A. Lead Floral Designer > "It’s like having a part-time assistant, and that’s especially helpful in busy seasons." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6866938) Tess W. CEO/Founder > "They went out of their way to offend me and as a privately-owned company, I guess they have it as a right, but I think the diverse demographic should..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4233051) Mai M. VP of Events > "I found the entire experience to be streamlined and incredibly user friendly." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7065985) Matthew K. Portrait Artist > "The calendar sync is sometimes glitchy, but that could also be user error." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3775334) PW Peggie W. Manager > "Overall a great experience and is generally positive especially for freelancers and creative peeps that need more of an intuitive system for management..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6636457) NP Nicholas P. Owner > "Honeybook, although it technically allows this, has a glitch that combines the branding at the footer of a template document that is client-facing...." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3362986) KW Kimb W. Owner > "It is advantageous when you deal the organization problems in a very correct and proper way thus there can be no disorganization at all" [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6743082) NE Nicole E. Owner > "Definitely a learning curve and not being able to speak to someone on the phone for support can make it a bit frustrating when first learning." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3529226) OB Olivia B. FOA > "What I like most about HoneyBook is how efficient the software is for appointment scheduling." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6429154) KJ Kaycee J. Owner > "The biggest problem that I've struggled with since launching my business is obtaining payment in a timely fashion." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3726232) Caroline B. Bachelor in Supply Chain Management > "Sending invoices is much easier for me and I manage my projects much more organized" [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6433762) KB Kitty B. CEO > "The only reason I stopped using it was that I was using wave accounting at the time and it was too much work to transfer the sales into it, I needed..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3506651) SB Sabre B. Systems Strategist > "It definitely was was to use when I started my entrepreneur journey" [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7120395) SM Samuel M. Student > "the tech support behind them is very poor and sometimes find it difficult to efficiently manage my business." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3989044) DT Deja T. Operations Administrator > "I like the consistent updates and the ability to collaborate with peers." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6672454) Gede Ananda A. Chief Executive Officer > "The thing I find that annoys me is whenever I try replying to client email, the app not actually using reply feature, instead the app just makes a new..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___2876383) MK Madeline K. Account Executive > "I like how comprehensive HoneyBook is in listing out contact details, project history, and communication points pertinent to specific clients of ours." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___5099918) Dheeraj U. Business Development Manager > "In comparison to other firms, the processing and quick deposit costs appear to be expensive." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4521770) BT Bradley T. Website Consultant > "It's good for the user that wants everytning in one place and doesnt need to customize much." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6578225) AE Anisha E. Virtual Support Professional > "The only con I have found with Honeybook is the lack of a download feature for contracts and invoices after they've been executed." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3391283) DG Desiree G. Peer support worker > "The signature makes personal and businesses emails feel put together!" [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6672787) JM Jocelyn M. Certified functional nutrition counselor > "Forms I uploaded for honeybook to place in system for me are not in the same format I sent them and are not user friendly for my clients." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3511200) VC Vanessa C. Sales Manager > "The interface is very easy to use and customize." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7114690) VR Verified Reviewer CEO > "Not everyone has the same process, and there is stuff I can't take off because it's default." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3828980) EE Elizabeth E. Vp Chief Publishing Officer > "My highlight is the fact that I can have everything that concerns a client all in one place." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6604290) VP Vanessa P. CEO > "I've had some clients complain that it's not always easy to log in or to navigate the software." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4432165) Tiara H. Founder > "Everything is laid out nicely for everyone to see (messages, threads, etc)." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6333890) Dheeraj U. Business Development Manager > "Some of my clients find the email threads quite bothersome." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4521770) [View Reviews](https://www.capterra.com/p/162588/HoneyBook/reviews/) Melanie M. Coach > "The free version gives me plenty of options, including creating a custom PayPal.me link which makes sharing my business with others even easier. Whenever I've needed to reach out to customer support, the..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129143) Rabindra K. Network Security Administrator > "The biggest drawbacks are the fees that add up quickly—especially the 3-4% currency conversion markup on international payments, the 1.75% instant transfer fee, and dispute charges for sellers." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7055751) EB Emma B. Financial Controller > "We can easily track and audit all transactions and it integrates with our accounting software leading to quick and accurate reconciliation of accounts." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7084769) VR Verified Reviewer Founder and Principal > "In using the debit card, or if you use it as a bank account, it will sometimes randomly decline transactions (which can be super embarrassing), and even make transfers seem impossible because of another..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7145449) JE JoBeth E. CEO > "It allows me to send and receive money quickly, manage transactions in one place, and securely pay for goods and services without having to repeatedly enter financial information." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129494) NAGESH B. Sr Transaction Processing Officer > "PayPal’s automated security systems are notoriously aggressive. If they detect a "spike" in your sales or a "suspicious" login, they can freeze your balance for 21 to 180 days." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433) Yuriy Y. Owner > "It provided a secure, widely accepted platform for online payments and cross-border transactions, reducing friction and increasing confidence in everyday financial interactions." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7072314) Deepeshkumar G. Techno Functional Consultant > "QR scanning facility is not available in my region and the international money transfer takes 24 hours hold in paypal account." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7148059) LL Lois L. Office Manager > "Online businesses may vy for my purchases but I always select companies that use Paypal because I've learned to trust them. When a company uses PayPal they are using a company that cares about the..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7070741) VR Verified Reviewer Software Engineer > "In addition, customer support experiences may vary, and resolving account-related issues can sometimes take a long time. Although PayPal is widely trusted and convenient, these problems can create..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875) Sachin K. Operations Manager > "The ease of setup, broad integration support, and trusted reputation make it a practical option for freelancers, e-commerce businesses, and everyday users. While fees and occasional account review delays are..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7148707) Lucia C. Owner > "Just the identity verification - I use it to split bills with friends and family and it doesn't make sense that my transactions triggered the verification." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7096789) CA Christopher A. Commercial Director > "The convenience in terms of the invoicing processes is incredible, and our sales department can easily create and transmit professional payment requests to our foreign distributors of ceramics." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116491) BB Bruno B. Creative > "Limited Customization: Business tools, specifically in-app invoice customization and reporting, are described as dated or limited." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116070) Abdelrahman A. Associate Software Developer > "Whether I am handling payments for custom development projects or managing financial transactions for a retail e-commerce page, PayPal provides a secure and universally trusted platform." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7105211) KR Kyle R. Trainer > "The fee structure can feel a bit steep compared to some bank transfer options. While it’s the price to pay for convenience, watching 2.99% + a fixed fee come off the top of every invoice stings a little on..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100159) MK MO K. MD > "PayPal is a solid, professional platform that makes sending and receiving payments very simple. While the fees are a bit high, the security and global acceptance make it worth using for my business..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7136550) KK Kapil K. Development Head > "My many customers complain that if they don't link a bank or card, which is a painstaking process, Paypal limits their account and it is hard to remove those limitations, so Paypal is not a first choice..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6825528) RC Raul C. Electrician > "Great experience, I start using it to send or received money on the safetys way, after that paypal include the 4 payments program, that have been so usseful and succesful for me, have save my .. from many..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7075446) NC Nikki C. permit technician > "The main downsides of PayPal are the fees, especially for business transactions, and occasional holds on funds that can slow down cash flow." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7139057) VR Verified Reviewer Software Engineer > "It supports international transactions, making it very useful for freelancers, online businesses, and customers who buy products or services from different countries." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875) Tony U. Co-Founder CMO > "The main downside is that fees can build up over time, and when issues happen, refunds, disputes, or account reviews can sometimes feel slower than expected." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120000) NO Nelson O. Systems administrator > "I can send money to friends, pay bills, split expenses, and shop online with just my email or phone number, and the app makes everything feel quick and straightforward." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116834) Tracie B. Executive Director > "The hold times of donations made through PayPal giving and fees associated with giving and purchases are hard on small businesses and small non-profits." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7099192) Aman M. Business Analyst > "The things that I generally love most about the paypal payments ared depicted below 1)Easy International Transaction : This platforms helps me by accepting money across borders . And I can recieve money from..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7078703) VR Verified Reviewer Operations coordinator > "I have also encountered occasional bugs and issues regarding the Data Management of transaction history, specifically when trying to export large date ranges for tax purposes." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100549) Daniel L. Sales Startegist > "My experience with PayPal started since 7 years ago when i was to start working as a freelancer and digital entrepreneur and getting my payments there with integrations of PayPal in platforms such Udemy and..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7110405) VR Verified Reviewer Data Encoder > "Additionally, the tendency to "freeze" accounts or hold funds for 21 days during sudden spikes in activity can be a major hurdle for small businesses." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7124768) JS Jocelyn S. Veterinary Nurse and Client Care Representative > "What I would love to see from Paypal in the future is offering an e commerce website building platform, where you can create your own stores to sell items, similar to shopify or squarespace." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082462) MM Mark M. Owner > "The fee structure of PayPal can be very high if you don't know how to properly use it, or if you need to convert funds from one currency to another, which it often prompts you to do." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120131) Absana P. Tier III Technician > "Compared to other first choice payments like Zelle, Square or Venmo I find it to have more options especially with international transactions, however, it does have added fees. Despite this, it's adds an..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7066728) ET Eldho T. battery test tecnication > "Funds can be held for up to 180 days if a "permanent limitation" is placed, which can be devastating for small business cash flow" [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999) SF Sandra F. Professor of Marketing > "Features like splitting bills with friends, managing subscriptions, and integrating with multiple payment options simplify daily financial activities" [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7049214) BG Blair G. CEO > "PayPal has a high fee structure per transaction that can deter a business from using it as part of their payment structure." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7103100) Ilysse R. Project Manager > "PayPal is great for invoicing, connecting to WooCommerce and Shopify, and tracking transactions for my business" [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7094166) Amber L. Owner > "When PayPal acquired Zettle, a payment system I used for vendor events, it made the hardware I was using obsolete and I had to purchase new card readers." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6871539) KR Kyle R. Trainer > "I love that I don't have to chase clients for payment; the system sends them reminders, and the "Pay Now" button makes it effortless for them to pay via card or their own PayPal balance." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100159) VR Verified Reviewer Head of HR > "I stopped using it in Brazil because Pix is a way better alternative, and stopped using it outside of Brazil because everything has to be converted to BRL, with prohibitive fees for currency exchange." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7098220) Absana P. Tier III Technician > "Furthermore, i love it's ability to automate payments, whenever I was sublease an apartment I could just automate it for the start of the month without having to manual remember and pay." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7066728) AS Adewale S. Officer > "Secondly, when creating pool, it's difficult to insert your own image to the pool - it's either too big or too small and the image becomes terrible thereafter." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7071568) VR Verified Reviewer Sales > "Expense management, invoicing, customization, customer support and value for money are all here and amongst the best we've used as a business." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7052734) GA George A. Owner > "I did not like the need to pay a processing fee for if your want your funds quicker than the mentioned 3 business days offered when doing a transer." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7051256) YL Yasmine L. Esthetician > "I like how large PayPal has expanded, it feels like they were originally a payment processor a way to send funds, now I love how they have payment plan options, large loans, and they are available to use..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7132237) VR Verified Reviewer Operations coordinator > "The most significant issue is the Customer Support, which relies too heavily on automated systems that struggle with nuanced problems." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100549) Mai M. VP of Events > "The ease of linking your various accounts ands cards allows our clients to make payments without exposing personal financial details with us." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120918) VR Verified Reviewer Software Engineer > "Users may face extra charges for currency conversion, cross-border transactions, or receiving payments, which can reduce overall earnings." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875) NS Natalie S. Senior immigration Advisor > "its global payment method and ability to handle borderless payments in multiple currencies, but it has the intuitive interface." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7062346) KF Kam F. Developer > "I sent money to a vendor once. When I tried to track it, they said they had the option of keeping it on hold for up to 6 MONTHS before releasing it. When I asked them just to send it back they wouldn’t do..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7049160) HA Heatherly A. Dance Instructor > "I also like that after I have received payment for services, that I have a Paypal Debit card that I can use and receive rewards for using that gift card." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7095119) Yuriy Y. Owner > "Fees could add up quickly, and account limitations or holds were sometimes applied with little advance notice, creating uncertainty for users." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7072314) EB Emma B. Financial Controller > "I recently used their customer support to help set up bulk payments which worked well for a project we were working on, and offered good value for money, making it a cheaper option than going through a bank." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7084769) AC Aldophe C. Student > "Also,the reporting and expense management features are quite basic and may not be sufficient for more advanced business needs." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7086748) BP Bill P. CEO > "PayPal offers a straightforward method for receiving funds from donors and vendors, while providing transparent, auditable reports." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7064737) Jennifer H. Manager > "However, higher fees, occasional account holds, and some integration cleanup with QuickBooks Online can be drawbacks." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7142902) Malisha C. Property Manager > "The added buyer and seller protection gives me peace of mind, and I love that I can manage everything in one place without sharing my bank details.there isn't many bugs and issues with the site." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7071546) CH Charlie H. Footballer > "One of the issues about PayPal is the high transaction fees with poor conversion rates in some currencies." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7087012) BY Brian Y. Visa Consulting Specialist > "Has proved to be a reliable method of receiving consultation fee and service payments that have allowed me to conduct transactions without complicating my visa consulting practice." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7067437) VR Verified Reviewer CEO > "In some cases, account limitations or holds on funds may occur without clear or timely communication, which can be frustrating." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7134942) VR Verified Reviewer administrator > "Transactions are fast, the interface is intuitive, and the added buyer and seller protections give real peace of mind. Whether for personal use or business, PayPal has been a dependable tool that..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7052122) VR Verified Reviewer Sales Manager > "The conversion rate the provide is worse and they charge fees on top of that also. If 100 pounds = 125 usd , paypal will give only 115 only ." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7069266) SM Sanaa M. Instructor > "PayPal is a secure payment platform that provides ample customer support, expense management, and financing plans." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7051187) VR Verified Reviewer Admin > "Bugs and Issues: Occasional app glitches like delayed notifications or login issues can disrupt the experience." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7126777) JS Jocelyn S. Veterinary Nurse and Client Care Representative > "However I have now branched out and use it for my own hobby art sales too; still for the security but from a seller's perspective too! If I have ever had a problem that can't be resolved with a buyer or..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082462) VR Verified Reviewer Owner > "Occasionally they have frozen up my account and held my funds without warning demanding more information from me about my business that I've already provided to them." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082755) NAGESH B. Sr Transaction Processing Officer > "The most loved feature is that you never have to share your credit card or bank details with a merchant. When you check out, you only log into PayPal." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433) VR Verified Reviewer Software Engineer > "PayPal is that its transaction fees can sometimes be high, especially for small businesses, freelancers, and international payments." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875) ET Eldho T. battery test tecnication > "The materials used and how well the item holds up over time. How effectively the product fulfills its intended purpose compared to its advertising. How intuitive and aesthetically pleasing the product is for..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999) MI Mena I. Assistant Manager > "It is limited to few countries which often restrict me from making use of this software sometimes when am not in a country that supports paypal which has limited me from making payment at times." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6833800) Alexis L. Owner > "I enjoy the ability to invoice from the app effectively and for my customers to get it and submit payment immediately." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7139239) AA Anis A. Software developer > "PayPal provides a useful pay in 4 options but has no actual customer service for solutions regarding the program." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116929) VR Verified Reviewer Ecommerce Managaer > "Gave us a low cost option to take payments over the phone and also is a secondary payment processor we use for our website. " [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7091349) PS Peter S. Backend Developer > "My account has once be hold for like 21days, I dislike how they freeze account and also the high transaction fees" [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7117323) ClJ Céline J. Social Media Manager > "The integration of Paypal with our website was easy and fast, it allowed us to make our different transaction and line with our partners in full freedom and full security." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6870906) JE JoBeth E. CEO > "Additionally, when issues arise, such as holds or disputes, the resolution process can sometimes feel slow or lack clear communication" [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129494) RS Radha S. Legal Assistant > "I appreciate how easy it is to send and receive money, link multiple payment methods, and keep clear records of past transactions, which is especially helpful for online purchases and occasional transfers." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7121765) VR Verified Reviewer Real Estate Law Clerk > "Customer service was slow when I once had a payment sent to the wrong account; it took a long time to receive a response, even though the issue was eventually resolved." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7057958) FC Fujimory C. Founder > "PayPal offers seamless transactions and it is a safe platform to do transactions with. If you are sending or receiving money you should feel safe with PayPal because they make sure you transactions are..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6881380) RS Radha S. Legal Assistant > "Reviews or holds on funds can happen with limited explanation, and resolving issues through customer support can be slow." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7121765) CM Cedric M. Owner > "PayPal provides me with a highly intuitive app that simplifies the process of sending and receiving invoices." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7060640) JE JoBeth E. CEO > "Transaction fees, especially for instant transfers or business-related payments, can add up." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129494) [View Reviews](https://www.capterra.com/p/207944/PayPal/reviews/) ## User interface 4.73 (680) [PayPal](https://www.capterra.com/p/207944/PayPal/) 4.65 (26,408) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit ACH Payment Processing 207 Important Activity Dashboard 150 Important AI Copilot 120 Important HoneyBook 18/37 - ACH Payment Processing - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Billing & Invoicing - Cryptocurrency Processing - Customizable Branding - Data Import/Export - Data Security - Debit/Credit Card Processing - Digital Wallet Payments - eCommerce Integration - Electronic Signature - Expense Tracking - Generative AI - In-Person Payments - Loyalty Program - Mobile Payments - Multi-Currency - Multiple Payment Options - Online Payments - Partial Payments - Payment Fraud Prevention - Payment Gateway Integration - Payment Links - Payment Reconciliation - PCI Compliance - Point of Sale (POS) Integration - Real-Time Data - Receipt Management - Recurring/Subscription Billing - Reporting/Analytics - Search/Filter - Self Service Portal - Status Tracking - Transaction Monitoring [See all features](https://www.capterra.com/p/162588/HoneyBook/#features) PayPal Top features 28/37 - ACH Payment Processing - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Billing & Invoicing - Cryptocurrency Processing - Customizable Branding - Data Import/Export - Data Security - Debit/Credit Card Processing - Digital Wallet Payments - eCommerce Integration - Electronic Signature - Expense Tracking - Generative AI - In-Person Payments - Loyalty Program - Mobile Payments - Multi-Currency - Multiple Payment Options - Online Payments - Partial Payments - Payment Fraud Prevention - Payment Gateway Integration - Payment Links - Payment Reconciliation - PCI Compliance - Point of Sale (POS) Integration - Real-Time Data - Receipt Management - Recurring/Subscription Billing - Reporting/Analytics - Search/Filter - Self Service Portal - Status Tracking - Transaction Monitoring [See all features](https://www.capterra.com/p/207944/PayPal/#features) ### Recognition No recognitions have been awarded to HoneyBook PayPal is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support HoneyBook Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos PayPal Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details HoneyBook - By HoneyBook - Located in United States - Founded in 2013 PayPal - By PayPal - Located in United States - Founded in 1998 ## Popular Comparisons [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[4.73 (680)](https://www.capterra.com/p/162588/HoneyBook/reviews/) vs [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,447)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) $36/month Price $38/month 4.5 Features 4.3 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/162588-190778/HoneyBook-vs-QuickBooks-Online) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,408)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [Stripe](https://www.capterra.com/p/123889/Stripe/)[4.60 (3,337)](https://www.capterra.com/p/123889/Stripe/reviews/) $0.29 Price Contact vendor for pricing 4.6 Features 4.5 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/123889-207944/Stripe-vs-PayPal) [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[4.73 (680)](https://www.capterra.com/p/162588/HoneyBook/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) $36/month Price $39/month 4.5 Features 4.3 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-162588/Jobber-vs-HoneyBook) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,408)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.64 (3,030)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/) $0.29 Price $0/month 4.6 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/207944-275802/PayPal-vs-Square-Point-of-Sale) [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[4.73 (680)](https://www.capterra.com/p/162588/HoneyBook/reviews/) vs [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,041)](https://www.capterra.com/p/135757/NetSuite/reviews/) $36/month Price Contact vendor for pricing 4.5 Features 4.2 4.6 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135757-162588/NetSuite-vs-HoneyBook) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,408)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,447)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) $0.29 Price $38/month 4.6 Features 4.3 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/190778-207944/QuickBooks-Online-vs-PayPal) [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[4.73 (680)](https://www.capterra.com/p/162588/HoneyBook/reviews/) vs [Xero](https://www.capterra.com/p/120109/Xero/)[4.40 (3,292)](https://www.capterra.com/p/120109/Xero/reviews/) $36/month Price $25/month 4.5 Features 4.3 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/120109-162588/Xero-vs-HoneyBook) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,408)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,041)](https://www.capterra.com/p/135757/NetSuite/reviews/) $0.29 Price Contact vendor for pricing 4.6 Features 4.2 4.6 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135757-207944/NetSuite-vs-PayPal) [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[4.73 (680)](https://www.capterra.com/p/162588/HoneyBook/reviews/) vs [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,306)](https://www.capterra.com/p/135618/Odoo/reviews/) $36/month Price $31.1/month 4.5 Features 4.2 4.6 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135618-162588/Odoo-vs-HoneyBook) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,408)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.76 (719)](https://www.capterra.com/p/152638/Epos-Now/reviews/) $0.29 Price $349one time 4.6 Features 3.8 4.6 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/152638-207944/Epos-Now-vs-PayPal) [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[4.73 (680)](https://www.capterra.com/p/162588/HoneyBook/reviews/) vs [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[4.51 (20,639)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/) $36/month Price $2210/year 4.5 Features 4.4 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/162588-174984/HoneyBook-vs-QuickBooks-Enterprise) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,408)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/)[4.11 (129)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/) $0.29 Price $99/month 4.6 Features 4.2 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/157492-207944/Fattmerchant-Payments-Online-vs-PayPal)