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Independent business owners including designers, photographers, marketers, freelancers, consultants, florists, caterers, videographers, and many more!
Built for hospitality professionals of all sizes. Initial data customization and an online training session is included in the starting price!
Plus, I can see the details at a glance and love the ability to integrate my own pictures so my clients and I can all see the beautiful eye catching graphics of my choosing.
Some of my clients were hesitant to switch from paper copies to online, but that is a generational issue. There is nothing about the software that I dislike.
Love love love HoneyBook. It has transformed my business organization and in prices client experience.
Very confusing switching over. I have been running my client management for over 4 years on my own.
Love this program and I am so thankful for the ability to schedule emails, to keep everything in one place, and how their inquiry forms integrate beautifully to our website.
I felt a little lost and overwhelmed when I first started using it.
I love the customization options in creating your own templates. I also love how the app and desktop versions seamlessly work together.
Also, the email feature within HoneyBook can be a bit confusing. Sometimes, I can't tell if an email sent or not.
It's very easy to use and robust in features. Everyone at Reserve is a pleasure to work with and they know catering and events better than anyone else.
Some of the pages just have too much information on them and you need to be able to collapse sections. Some of the pages do not carry over mandatory data.
The new cloud software is so friendly and productivity for me is great. I enjoy the customer service and they have always been informative and so cordial.
Of our clients are return clients and they need old BEO's as a reference and for billing. Getting Reserve techs to initially understand that was a struggle.
Ease of use, everything we need for event information is right there. The ability to customize the software ourselves is a great benefit.
Transition from Desktop version was difficult for some of our staff, just wasn't what they were used too.
The implementation and support teams have been absolutely fantastic in helping with our transition.
It is a hard software to learn and not as user-friendly as one would think. The design of the software is dated.
Jane: Hi, I'm Jane. I have a small company with less than 10 employees and I give Honeybook a 3 out of 5 rating. Before Honeybook, we were linked to HubSpot, which is a large CRM product with a free element attached to it. We looked at and ultimately would have chosen to continue with Honeybook because it was a really good system that had pretty much everything we needed in it for a decent price. However, being based in the UK, Honeybook doesn't support outside of America at the moment, which was a huge blow because I fell in love with it. So the 3 out of 5 is due to them not supporting the UK yet. Otherwise, it would be a 5 out of 5. Getting started with Honeybook was really simple. Again, it follows a lot of the generalized accepted processes that we understand via Microsoft and via Google and kind of webpage design and everything was clear and easy to understand and you could set up a lot of stuff and it would automatically feed into other elements of the program. There was enough flexibility and ability to kind of alter wording and templates, et cetera, without it basically being like you are creating everything from scratch using a system that needs a level of technical knowledge. And it kind of would connect with pretty much any provider as well. So it was really, really useful and really simple to set up. It is a really useful piece of tech. I would play with it all, see what it can do for you in replicating what you're doing currently. I would also really, at the very beginning, think if you are going from just using no CRM or an older version of a CRM and you are moving over to something which a tool like this where effectively it's more than a CRM, it does everything, sit down and sort out your business processes and your paperwork and everything so that setting all that up is really straightforward and you can get people working on it really quickly rather than it being something that drags on for a while, which can happen as a small company.
Prioritize real-user-identified key features according to your needs to find your best fit.
HoneyBook
Top FeaturesInfor Sales & Catering
Infor Sales & Catering
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