Jitsi vs Cisco Jabber: Which is a better fit?

Zach C.: Hi, my name's Zach. I'm a CTO, and I give Jitsi a four star out of five. For more reviews like this, click below. Before Jitsi we were using Slack video calls, and we are just having some random sort of technical difficulties with different people on our team. Some people had audio problems, some people had different connection problems, really, just unfortunately, it wasn't meeting our needs for the most basic standard, which is just having a reliable platform. It wasn't reliable enough for us. That was really the main reason why we decided to switch and look for other tools. The reasons why we chose Jitsi, for one, it's a great free solution. That was a big deal. And the fact that it works for anybody without setting out [inaudible 00:01:02] account and works through the browser, and is really easy for any other users to join a Jitsi meeting. That was a huge plus for us. It worked great internally within our team, but it also worked with other clients when we wanted to set up meetings. All we had to do was send them a link, and it was always an easy, no hassle way to start a meeting. There's no applications to download. There's no accounts to create. It doesn't matter what other programs they might be used to, Jitsi always worked great. Other than that, it really just met all those basic requirements, has all the great functionality of most of the other video conference applications, and it can also record meetings. That was also a great advantage for us. Just connect it to your Dropbox, and it can record meetings and store the recordings there. Besides that, it has all the standard configurations and ways to control the speakers and participants in the meeting. It really met all of our needs in that respect. I can say that Jitsi was probably the easiest application that I've ever gotten started. It was just so quick and easy going to the browser and just clicking on the initial button to start a meeting, and you already are up and running, and then you can send a link to your friend and get started. There's really no barriers to start up with Jitsi. It's one of the easiest applications to start with. My recommendation is if you're considering Jitsi, first of all, the price is obviously great, being free. It really just depends on your needs and what you're looking for. Within the team, if you need a quick, easy-to-set-up video conferencing tool, both internally and with clients, I really think it's a great option. Probably the only downside is that it doesn't have all the integrations, so it's not an all-in-one tool as in like the calendar and scheduling and the recording option that some other tools out there have. You do have to use Dropbox to save the recording, so you might need to get a paid Dropbox account. The calendar isn't integrated in there, so the scheduling and meeting scheduling might have to be done through a separate platform also. If you're okay with a little bit of disjointedness in that respect, then I think it's a great option. If you're really looking for one whole, cohesive video application, calendar scheduling, recording, then you might have to look at some other platforms out there.

Chris: Hi, my name's Chris. I'm an assistant director of marketing. For Cisco Jabber, I'd rank it a four out of five. And for more reviews like this, please click the link below. So I use Cisco Jabber to take my office phone home with me. So we really heavily used it during COVID-19, and it's a way to have my cell phone become my office phone and also chat with my fellow coworkers. What I really like about Cisco Jabber is the ability to have the app on my phone and be able to answer my office phone from anywhere. I could be in the car, I could be at my office, I could be in the middle of Florida, and at the same time, I'd get it run through to my phone without any hesitation. I also really like the ability to text my coworkers, like an instant message system, without having to send an email. So the one thing I don't like about Cisco Jabber is it's kind of hard to integrate when I'm trying to type out a phone number from my phone. So I can't just go to the phone app on my phone to pull it up, I have to go to the special Cisco Jabber app. This is hard because a lot of times, Cisco will call directly through the phone, but then my cell phone number gets attached. So it's just kind of a little bit confusing on where you have to dial out of.