CAKE Guest Manager vs Now Book It: Which is a better fit?

Loved the features and easy to learn features. And we definitely love having one more avenue to connect with our guests and manage the experience before they ever sit down.

Customer support, onboarding errors, representative responses are the worst out of any vendor I have personally ever experienced.

Sue S

Owner

I love The online reservations and the ease of table assignments when reservations are made. Customer service has always been super helpful also and they reprogrammed my app for me to fit my needs.

No integration with our in house System to marry servers with tables and cheques with inventory and kvs.

Customized floor plan and excellent support for development and ongoing isssues. Desk top interface and app support.

Plus the seating hours cut off before the closing times by 15 minutes and can't change the setting.

Easy and cost effective solution for customer wait list and reservations.

Great experience, great service. Looking forward for more years to come and more features ( like review of customers shared on Now book it platform).

Some of the system set up can be hard to follow first up and no app so far.

Super easy to navigate, and does a range of things that we need from table settings, functions, events, special menus etc. Customer service is amazing.

I'm sure there's a way around it, but the latest update of adding a new customer can be niggly when you have no details other than a name (which we sometimes do) for someone who has called us.

Ease of use, flexible and is a good management tool for the planning of best use of seats available.

There is nothing I can think of, besides maybe the mobile device version is a little difficult to use at the moment. An update is coming though.

This is ine of the easiest booking systems around. Customers love it and are amazed how easy it is to use.

We find a few features a little difficult to get our heads around and one or two things could be simplified.