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Restaurants that want to improve how they manage their waitlist, while enhancing their table management and optimizing their reservation process.
Designed for businesses of all sizes in the healthcare, government, higher education, retail, hospitality and other sectors.
Loved the features and easy to learn features. And we definitely love having one more avenue to connect with our guests and manage the experience before they ever sit down.
Customer support, onboarding errors, representative responses are the worst out of any vendor I have personally ever experienced.
I love The online reservations and the ease of table assignments when reservations are made. Customer service has always been super helpful also and they reprogrammed my app for me to fit my needs.
No integration with our in house System to marry servers with tables and cheques with inventory and kvs.
Customized floor plan and excellent support for development and ongoing isssues. Desk top interface and app support.
Plus the seating hours cut off before the closing times by 15 minutes and can't change the setting.
Easy and cost effective solution for customer wait list and reservations.
I like its intuitiveness, user friendliness and usability. WaitWell has a great and responsive customer support team, very responsive and supportive.
It's frustrating that we're charged for how many texts get sent out so our messages are limited to carrier standards.
I like that we get real-time data and that it is affordable. It comes with best reminder and notification features.
They just sits outside & wait around until they decided to come & ask when is their turn next. So people need to pay more attention to their phone messages when the system notify them.
It has a very nice and friendly interface making it simple and easy to use and manage. Also, it provides an easy way to improve and support my working experience and it saves much time.
It may take sometime to start using WaitWell, other than that I don't think I've faced any problems.
Some of the benefits we have realized are increased customer satisfaction, lots of referrals, repeat visits, increased effectiveness, efficiency, and productivity.
We have never experienced any challenges while working with the software.
CAKE Guest Manager
WaitWell
Top FeaturesCAKE Guest Manager
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