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Developer teams across industries including but not limited to Finance and Insurance, Education, Technology, Media & Publishing, Retail, and more.
From bootstrapped one person teams to fortune 100 companies, we have the tools and flexible pricing to support any and everyone.
Still seems to be the best, most cost effective tool on the market. Good for the tester to check possible issues before each of our software releases and to report back to the developers.
The page loading and refresh is slow and the resizing of the screen to check the responsiveness of the site is not that user-friendly. There are still a crash problem sometimes.
Test automation wit Browserstack is really easy and very reliable thanks to using real devices not only emulators. Platform is intuitive and stable, with all features needed.
The second issue I faced sometimes, it closes browser inside it's environment for no reason and you should do your working steps again and again.
To sum up, BrowserStack is an amazing tool with a lot of features and possibilities. The documentation is vast, and customer support is helpful.
This is because although the speed up is beneficial, it would be hard to install on end-user devices of nontechnical internal testers who are the ones who most often complain about the speed.
Overall very happy with Browserstack Team and customer support team is Awesome.
I don't like that it can get quite a bit costly very quickly. Also if you want to be able to test faster, it's going to get expensive fast.
They have made sure I have gotten quality testers which in turn has provided quality research. Their pricing, ease of use, customer service, and quality of testers/panels can't be beat.
Not mentioning the overheads and paperwork we avoid as a result of not conducting them ourselves.
Their video editing function is great for showing highlight reels to clients and colleagues. Their customer service is fantastic.
We're still pretty new on the platform, but I haven't had a lot to complain about. Sentiment analysis is not activated by default and I'm afraid it might be extra so I haven't pursued it.
The platform is easy to use, has fast candidate responses, and excellent customer service. I'd recommend this platform to anyone interested in user testing.
When we used this platform for a client, the platform required testers to download a screen recorder. While this is common in the user testing industry, I still don't like it.
Really like the visual charts of responses, which I'm able to copy and paste in my presentation, great quality of video/audio recordings, and the overall layout of the platform.
You barely get tests to qualify for the customer base is low.
Mike: Hi, my name is Mike. I'm a lead handshaker, and I give BrowserStack a five out of five. For more reviews like this, click below. Things that we were using before BrowserStack, was just testing on local devices, installing a bunch of browsers on all the different computers, talking to that one guy at the office that happened to have a Mac and just do the testing locally. The reason we chose BrowserStack is quite simply, it's the only solution that I'm aware of that allows you to test on hundreds of browsers and operating systems on actual hardware without emulation. For just the basic testing and live testing, it's super easy to get started. You can get onboarded within a couple of minutes, and your team can start testing different web interfaces, local environments, and putting in bug reports to get all that stuff fixed. At my last agency, we actually used BrowserStack Automate and actually did some selenium testing to make the process even quicker and that only took our dev team about two weeks to fully integrate into. But if you are 95% of the work that we do with BrowserStack, it's just, you want to test on a bunch of browsers or a customer said they had an issue on Firefox, and you just want to be able to reproduce it, you can get up and running with just a couple of clicks. If you're thinking about using BrowserStack, first of all, do yourself a favor and do testing. Don't think just because it works on Chrome on Windows, it's going to work in Chrome on Mac, and don't forget about the lesser known browsers. Also, if your project is open source, and you can point to a public open source repository like a GitHub or Bitbucket, they have very generous, complimentary open source licenses available for your project, so definitely check that out.
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