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Users in any type of business or organization who need to remotely access their work and/or home computers, or remotely support clients' computers.
Remote support tool for MSPs, IT teams, help desk technicians, businesses, and personal use.
I had a search on the interwebs and found Splashtop offering a free trial. Installed it, used it and was immediately impressed and pleased to have found a solution that worked and fit our budget.
Support is clueless and the follow up is very poor. If you need to service your clients in a timely manner, this may not work for you.
This software makes it super easy to work from home-or anywhere you want for that matter. I liked that it allows you see your computer at work's screen.
Only downside is if you connect from one machine to a remote pc and leave it connected you can’t connect to a 2nd machine. I tried to disconnect but it never seems to work.
The remote access and control is very reliable, fast, and secure, and it's so great to be able to access any file or program while away from your computer.
This can sometimes be an annoyance in overlap over who actually is controlling the screen at one time.
I tried a few different remote access applications and for the price Splashtop is by far the best. The ease of setup and connecting to the remote systems is great.
I was a bit confused about finding the correct software package on the website.
Ease of connection and secure features are the best features. Very simple and intuitive.
The only 2 complaints I have are the fact that the list of recent connections is just that; a list.
Good to see encryption is the default for unattended as well. The UI is quite good and uncluttered.
The features it is missing are already in the works.
Overall good, it does what it claims. I like the general approach overall.
If Cloudberry plans to monetize on this product via monthly/annual subscriptions, I would be willing to pay for this product as long as it is significantly cheaper than TeamViewer.
Aside from the advertising banner, they are true to their word (refreshing) in supplying a free product without functional limitations.
I used Teamviewer until they wanted an outrageous amount of money for use of their software. CloudBerry Remote Assistant does most of what I need it to do.
Speaker 1: Hi, my name is Sabrina. I'm a billing specialist, and I give Splashtop Remote Control four out of five stars. And for more reviews like this, you can click below. We use Splashtop to connect to the computers that are in our offices when we're working from home. We also use it to get into the client's computer to troubleshoot and to solve problems from there. What I like the most about Splashtop is that it's really easy to use. As long as you have the credentials to the computer you want to log into, then you can just put them in, find the name of the computer, and that is all you need to do. What I do not like about Splashtop is that sometimes when you connect to another computer, first of all, you can drag and drop files. And second, it might get slower, and that takes a long time to do things on the computer that you're connected. So I think that's something that they should improve.
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Splashtop
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