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Splashtop vs Abacus Private Cloud: Which is a better fit?

Updated on February 9th, 2025
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Summary
Key features rated by users
Features selected based on 2,534 reviews from Remote Work users.
% Fit
Missing features
Not enough reviews
Feature ratings
Project Time Tracking
NA
Communication Management
4.8
Two-Way Audio & Video
3.0
@mentions
NA
Email Management
NA
% Fit
Missing features
Not enough reviews
Feature ratings
Project Time Tracking
NA
Communication Management
NA
Two-Way Audio & Video
--
@mentions
NA
Email Management
NA
User satisfaction
4.7
User reviews697
Ease of use
4.8
Functionality
4.7
Value for money
4.8
Customer support
4.7
3.7
User reviews117
Ease of use
3.8
Functionality
3.8
Value for money
3.4
Customer support
3.7
Price starts from
Monthly subscription
Free version
Free trial
Yearly subscription
Free version
Free trial
Best for

Users in any type of business or organization who need to remotely access their work and/or home computers, or remotely support clients' computers.

Abacus Private Cloud is the ideal solution for any practitioner looking to outsource the management of all aspects of its firm's technology while ensuring that all of its data is secure.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-3cb20419-d626-4799-98e4-08da44f40610
Sabrina C
Billing Specialist
4.0

Speaker 1: Hi, my name is Sabrina. I'm a billing specialist, and I give Splashtop Remote Control four out of five stars. And for more reviews like this, you can click below. We use Splashtop to connect to the computers that are in our offices when we're working from home. We also use it to get into the client's computer to troubleshoot and to solve problems from there. What I like the most about Splashtop is that it's really easy to use. As long as you have the credentials to the computer you want to log into, then you can just put them in, find the name of the computer, and that is all you need to do. What I do not like about Splashtop is that sometimes when you connect to another computer, first of all, you can drag and drop files. And second, it might get slower, and that takes a long time to do things on the computer that you're connected. So I think that's something that they should improve.

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Michaael C
President
2.0

Michael C.: Hello, I am Michael. I am the principal in a small law firm. I give Abacus Cloud a two-star rating. And for more reviews, look below. We rely very strongly on the Microsoft Office package. We also use and used QuickBooks, both online and desktop. That was primarily how we ran the office. I wanted a more efficient case management program, and I wanted an integrated program that integrated well with Outlook. This is what I was promised with Abacus. I chose Abacus because I wanted an integrated case management accounting program so that all of our functions could be speeded up and easy to use and to manage a large number of cases. The first part was that integration took about seven weeks, which was a real surprise to us for how long they wanted to do it. Then when we actually had to turn on the machines and to access them, it was extremely time-consuming, like half a day at a time for each computer. It was really a very, very difficult process, and it seemed to be absurd to us. I would say stay away from Abacus Cloud. We're locked into a three-year contract. They don't work with us. They don't fix anything. It's impossible to use the program. We probably use 10% of the package because we can't get to it. There's no training available of any merit. I think there are other off-the-shelf items that'll do just as good a job and save a lot of money and a lot of headache.

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User interface
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1 Video
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1 Video
162972
4 screenshots
183454
1 screenshot
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

Splashtop

Top Features
20/40
  • Assignment Management
  • Calendar Management
  • Commenting/Notes
  • Customizable Templates
  • Document Management
  • Electronic Signature
  • Email Management
  • Meeting Management
  • @mentions
  • Prioritization
  • Progress Tracking
  • Projections
  • Project Time Tracking
  • Real-Time Data
  • Softphone
  • Tagging
  • Time Zone Tracking
  • Video Chat
  • Video Conferencing
  • Workflow Management
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Collaboration Tools
  • Communication Management
  • Customizable Branding
  • Data Import/Export
  • Drag & Drop
  • Employee Activity Monitoring
  • File Transfer
  • Live Chat
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Single Sign On
  • SSL Security
  • Task Management
  • Third-Party Integrations
  • Two-Way Audio & Video
See All features
Hide Remote Work Software Features -

Abacus Private Cloud

16/40
Show Remote Work Software Features +
Splashtop
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Abacus Private Cloud
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Splashtop
  • By Splashtop
  • Located in United States
  • Founded in 2006
Abacus Private Cloud
  • By CARET
  • Located in United States
  • Founded in 1983
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