# Compare Splashtop vs TeamViewer ONE 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Splashtop and TeamViewer ONE based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/162972-194565/Splashtop-Business-Access-vs-TeamViewer --- # Splashtop vs TeamViewer ONE Features and Cost Comparison Last updated July 11th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: SplashtopTeamViewer ONE2/4 selected [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.7 (734)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.6 (11,629)](https://www.capterra.com/p/194565/TeamViewer/reviews/) [## Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.7 (734)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) Starting Price $6.00/month Value-for-Money 4.8 Functionality 4.7 Ease of Use 4.8 Customer Service 4.7 Reviews Sentiment Based on [734 reviews](#user-reviews) Positive 701 Neutral 21 Negative 12 [## TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.6 (11,629)](https://www.capterra.com/p/194565/TeamViewer/reviews/) Starting Price $24.90/month Value-for-Money 4.4 Functionality 4.6 Ease of Use 4.6 Customer Service 4.3 Reviews Sentiment Based on [11,629 reviews](#user-reviews) Positive 11,109 Neutral 431 Negative 89 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,938 reviews from remote support software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 72%Fit Missing features Feature ratings Single Sign On 5.0 Remote Access/Control 4.8 SSL Security 4.3 Unattended Access 4.5 Multi-Channel Communication NA 75%Fit Missing features Not enough reviews Feature ratings Single Sign On 5.0 Remote Access/Control 4.7 SSL Security 4.6 Unattended Access 4.0 Multi-Channel Communication NA User satisfaction User satisfaction 4.7 User reviews[734](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.8 Customer support 4.7 User satisfaction 4.6 User reviews[11,629](https://www.capterra.com/p/194565/TeamViewer/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.4 Customer support 4.3 Price starts from Price starts from $6Flat Rate, Per Month - Free version - Free trial Price starts from $24.90Flat Rate, Per Month - Free version - Free trial Best for Best for Users in any type of business or organization who need to remotely access their work and/or home computers, or remotely support clients' computers. Best for TeamViewer ONE is designed for SMBs and enterprises with lean IT teams managing distributed devices. It combines remote access, monitoring, and automation to reduce manual work and scale IT. ## User reviews Pros & cons LK Lorenzo K. Security Project Engineer > "Multiple monitor support, consideration for user sessions in an RDS environment, and a comprehensive toolkit make this a preferred..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6860287) CL Chris L. Founder > "On occasion, if the remote device has been sleeping for a while, the initial connection by Splashtop may not allow input and require a..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7136178) DL Dave L. Chief Engineer > "We use Splashtop for access to our building controls system and we can access it from anywhere in the world." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7113465) MM Mith M. IT Team Lead > "One thing that is annoying is that Splashtop looses the connecting when trying to connect to a VPN on the end users device which..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6844206) AW Andrew W. Support Specialist > "Remoting in is a necessary tool for any IT provider but this remote tool specifically feels much cleaner and provides a smoother..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7069390) WT Wasek T. IT Support Supervisor > "Sometimes there maybe connection issues, and may take a few attempts to remote into users machine." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6868296) DL Dave L. Chief Engineer > "You get real value with splashtop business for your money, it is very reasonable for a yearly subscription and have never had a problem..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7113465) BM Bruce M. IT support > "sometimes getting customer set up is not easy to explain they dont unserstand simple instructions on how to start it once downloaded" [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6874016) BS Brian S. End User Services Technician > "From the initial test drive to deployment, customer service has been wonderful and I was able to get this software out to all the..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7067951) JA Julian A. IT Specialist > "I dislike that the whole web version of it could not be made into an application itself but it is not a dealbreaker." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6766256) James L. Product Manager > "The connections are fast, plenty of options (that actually work, turning the speed option on actually makes a difference on a slow..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7071129) DB Daniel B. Director - Technical Support and Implementation > "A major source of frustration when you are under pressure to resolve issues remotely." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7066771) AW Andrew W. Support Specialist > "The ability to swap between admin controls when things get serious and ease of management are the most valuable tools." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7069390) VR Verified Reviewer Senior IT Analyst > "The interface is also kind of basic but it's not a huge deal, but it feels a bit outdated compared to some competitors." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6745761) TW Timothy W. IT Consultant > "Overall its been decent, had to get used to their web admin center because things are categorized in a strange way that has things..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6850928) Stefan M. CEO > "Biggest disadvantage: Api access is only available for the enterprise plan" [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6499735) VC Vanessa C. Sales Manager > "I like that it has a clean and intuitive interface that is very easy to navigate even for new users without any technical skills." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7113954) VR Verified Reviewer Sys Admin > "The SplashTop agent is running but you cannot connect." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6866582) SH Sandra H. Owner > "I like the clean and easy look of Splashtop as well as the responsiveness of the site." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7103183) JG James G. IT Support Engineer > "Sometimes can be troubling to use in poor network environments. But this is a rare case, and understandable why." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6802010) MS Michelle S. Office manager > "Having access to my desktop at any time from any location makes working away from the office the best part of this application." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6494857) DB Daniel B. Director - Technical Support and Implementation > "In the last month it has become nearly unusable by a many of us. " [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7066771) Stefan M. CEO > "Splashtop provides a reliable and secure remote desktop solution, especially appreciated for its fast connection and user-friendliness." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6499735) PD Peter D. CTO > "Pretty good overall but often machines are not accessible from mobile even when the Streamer is running, it throws unavailability..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6240769) James L. Product Manager > "Also the price is good value and something I did like about the company is they simply don't offer a "free" option thus sidestepping..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7071129) TW Tim W. IT > "not as good as ninja, slower and ui is not as sleek" [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6705432) JW Julianne W. Manager > "I have had no issues at all since joining Splashtop and it out performs my previous service incredibly." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7129201) VR Verified Reviewer Owner/Operator > "During the COVID shutdown, I needed a way to continue working my business since I could no longer travel and work onsite the way I had..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4941178) MB Mark B. Senior Pastor > "Splashtop allows complete remote control of a computer or server. When you have many computers that are fixed in place in a building,..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4940632) IR Ilona R. Billing Dept > "I don't like when I try to use it on my iphone, I can barely see the screen and enlarging the screen is unusable" [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4942025) RK Rebecca K. IT Administrator > "Splashtop was simple enough to deploy that even my most tech resistant users were able to connect and perform the essential functions..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4940151) KT Kyle T. Manager > "It is a little pricey for smaller businesses and the startup feature is a little laggy at times." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6006614) JW Julianne W. Manager > "No drops in service and stays connected very well." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7129201) TB Tonia B. Director of Information Technology > "sometime I need to over ride the user and they just reject the remote session when I try to connect." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6049911) MW Michael W. Senior Desktop Support Technician > "I have used splashtop at several companies and I think that it is one of the easiest remote software's for attended and unattended..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6623261) AL Alexandria L. Dentist > "Sometimes, if I am working remotely and have a poor signal, it doesn't work." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4942098) WT Wasek T. IT Support Supervisor > "Splashtop is key to my work, it is the main remote control software I use." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6868296) PC Paul C. Director > "The response time is a little slower than actual time on the remote access" [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4941747) KC Kaila C. Property Administrator > "Splashtop was relatively easy to use for solving an internal network access issue with my employer and seemed easy enough for IT to set..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7017364) JP Jim P. IT Director > "The user interface works well but doesn't look very modern or pretty." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4962452) CD Chris D. Architect > "Splashtop provides a way to store large amounts of data remotely, while being portable with a mobile device (laptop, tablet, or phone)" [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4941222) EN Emilio N. IT Director > "Sometimes the connection can get a little bit slower." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6027469) PR Peter R. IT Team Lead > "It is easy deploy cross platform both the SOS (One off) technology and streamer ( Unattended)." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6861142) HM Horacio M. Owner > "Additionally, I find that the support provided for customer concerns is often slow and inadequate." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4941484) HB Holley B. Owner, Designer > "It has everything I need, the ability to login remotely to all of my computers plus the added bonus of always working flawlessly at a..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4940174) PS Phyllis S. Admin Asst > "I recently experienced difficulty connecting with Splashtop using a laptop computer. " [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4940385) KS Kyle S. AV Technician > "Splashtop is critical for our remote support solutions and has never failed us even in the most strenuous situations." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6631384) JW Jennifer W. Accounts Receivable Specialist > "The only thing I do not like, is that there are occasions where the full screen does not work and I am unable to see the task bar on..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4073475) DH Derek H. IT Project Manager > "Splashtop SOS is the perfect solution for big and small companies for a support solution." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6527549) AL Alexandria L. Dentist > "That is more of an issue on my end and not due to Splashtop." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4942098) Marlyn G. Marketing Operations Manager > "Users have the flexibilty to view multiple monitors and easily share files, it's like a kind of control center for other devices." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4998043) MB Martin B. IT Manager > "The only think that is not that good, is that you need a user with admin permission in order to connect to a PC (you can't do it with a..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4856469) VR Verified Reviewer Office Administrator > "It has simplifyed my busy everyday life on the go." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7068776) JL James L. Chief Technical Officer > "The cost of what this product actually does is highly inflated." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6103114) JI Justine I. IT Support Technician > "Splashtop is very promising, connections are seamless and is very reliable all around as a remote management app." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6825432) JG Joseph G. Accounting Manager > "The split screen doesn't work to great. If I'm on my laptop and want to use the left side of my screen for one application and the..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___3604257) BJ Bryce J. Material and Logistics Coordinator > "Whenever I am having any technical issue with my workspace, our IT department can seamlessly hop onto my computer and fix the issue..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___5039302) SS Steve S. Retired Trader > "They removing the access to Ipad viewing without paying an arm and a leg for it. " [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4830333) MH Mary H. Bookkeeper > "The price is a great value for each of my clients. " [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7094210) SH Shawn H. IT Manager > "They get distracted by the clickable URL's instead of knowing that the app has already downloaded." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4831477) MM MaryAnn M. Office Manager > "I switched from a different remote log in company and this is better for our needs." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6510184) CS Clifton S. President > "It can be challenging for the non-savvy computer user to download and install the SOS app." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4830526) David M. IT Technician > "Splashtop works very well and has a bunch of features i find usefull such as two factor authentication which guarantees me my..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6216467) MF Mike F. Owner > "Linux support is still not at the capacity of some competitors." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4830249) KL Ken L. Volunteer > "Easy to set up and use." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7137277) SH Shawn H. IT Manager > "Getting non-computer users connected is a little difficult. " [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4831477) SH Sandra H. Owner > "It is a very easy app to use and understand." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7103183) VR Verified Reviewer Data & Finance Mgr > "There is an extra authentication step that I found confusing." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___3718330) Rodrigo M. Ceo > "Outstanding support and an exceptional customer experience" [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7086405) KK Kenneth K. Owner > "stabiliy is starting to be an issue for us" [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#SoftwareAdvice___4075849) JA Jose A. IT > "I like how there is not a lot of updates and always works when trying to remote in." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6766252) HD Heather D. BDC Manager > "There was never a walkthrough of the application itself. Although it is easy to use, there are features that were asked about that I..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___3131554) MH Mary H. Bookkeeper > "It is very easy to use and not much set up." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7094210) MH Mehdi H. security advisor > "when using recordre fonction, access becomes a bit long" [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___3075475) KL Ken L. Volunteer > "It is very simple to use." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7137277) SS Stephanus S. Quality Control Specialist > "It doesn't let me use a USB device (like a microphone) on my local PC and have my remote PC recognize it" [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___2471628) JW Julianne W. Manager > "Great, it has never dropped me and it's simple to understand and easy to use." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7129201) PC Pam C. Teacher > "Sometimes it can run a little slow and lose connection. " [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___3348489) VR Verified Reviewer Senior IT Analyst > "Setup was a breeze, and the connection is smooth, even on slower networks." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6745761) RP Ryan P. Senior Systems Engineer > "Only downside is if you connect from one machine to a remote pc and leave it connected you can’t connect to a 2nd machine. " [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___2642966) [View Reviews](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) LB Lucas B. IT Service Desk Analyst > "Its smooth performance, even on slower networks, makes it easy to troubleshoot issues or collaborate in real time, and features like file transfer, multi‑monitor..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248) BA Blake A. It Technician > "It's expensive for what you get and the licensing model feels designed to squeeze as much as possible out of you with tiers that don't map cleanly to actual use..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7164951) CT Cameron T. IT Service Desk Analyst > "TeamViewer has made such a positive impact on my ability to troubleshoot and resolve IT Service Desk tickets remotely with all of it's advanced features, it is..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7102139) BA Blake A. It Technician > "It's one of those products that coasted on name recognition for years while competitors caught up and passed it, and the pricing hasn't kept pace with that..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7164951) JF Joanne F. advisor > "allows me to access my work devices in the office from home and remotely securely and instantly , this is an invaluable tool when working from home or when an..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7129777) GB Gunther B. Managing director > "The layout is different and much slower to the previous version, because the new version doesn't show immediately that TeamViewer has registered my attempt to..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7054160) LB Lucas B. IT Service Desk Analyst > "TeamViewer’s biggest strength is how effortless and reliable remote access feels, especially when connecting across different devices and operating systems..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248) LB Lucas B. IT Service Desk Analyst > "The interface, while generally clean, can feel cluttered with secondary features, making simple tasks take longer than expected." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248) NM Natale M. Senior Field Technician > "The remote control capabilities of this software are on par with the best products in the category, allows for a lot of flexibility in transferring files and..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6857445) WM Will M. Owner > "For me as a small IT person supporting a small number of hosts, the cost having to go to v15.x from my 12 was a bit overwhelming, even with the 2-for-1 rate. " [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051178) LB Lucas B. IT Service Desk Analyst > "My overall experience with TeamViewer has been consistently strong, mainly because it delivers dependable, secure remote access with very little friction, whether..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248) JF Joanne F. advisor > "some times the connection freezes or slows down , this can be frustration whilst working to a tight busy schedule" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7129777) JR Josep R. Graphic designer > "Enables IT staff to access systems remotely, solve incidents quickly, and support telework securely across different platforms and devices worldwide." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7038462) Harshul S. Senior. Technical Support Specialist for Network Operations > "The mobile version works but it’s not very comfortable to control a full desktop from a phone." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7131795) VR Verified Reviewer Realtor > "What I loke the most about TeamViewer is that its a great file sharing, works well in a large team with team collaboration and task management." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7099491) SK SERGUEI K. IT Manager > "It seems all companies compete in changing their interfaces and poor users have to waste their time for learning a new interfaces of this program and that program..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050875) BK Brian K. IT Support Technician > "It provides me with the ability to support customers remotely wherever they are either in my local area or elsewhere in my country and a couple abroad." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6870814) BW Bailey W. Student > "Not good for doing tasks that are very time sensitive or requires crystal clear visuals at all times (e.g. 3D animation)." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6865638) BA Blake A. It Technician > "Being able to get into a machine remotely without a lot of setup on the user's end is convenient, and the interface is familiar enough that most people can figure..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7164951) Ontiretse M. Managing Director > "there are connectivity and performance issues within the app." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7146180) MO Marj O. Section Certification Chair > "TeamViewer is the best service to keep all my devices connected while I process tasks for both my job and for my volunteer work. " [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7059015) TS Tom S. Director > "When the new interface was launched last year, we had multiple complaints from customers that it was difficult to use, and unclear of where the ID/passwords could..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6857439) MB Manny B. Senior Desktop and AV Engineer > "Coming from using SCCM and the built-in Microsoft remote tools, Teamviewer has improved our workflow considerably, allowing our technicians to complete work on..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6622695) DS DLISA S. County IT Manager > "My office needed to extend or modify the contract timeframe, but account management was unable to provide the necessary changes." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6871499) PL Peter L. Continuous Improvement and forth Industrial Revolution manager > "We are currently testing some of their new software solutions which allows our engineers support engineers in a different plant and country." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7056453) VR Verified Reviewer System Architect > "When you stop paying, rather than expire your usage like all other subscriptions." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7098811) VR Verified Reviewer System Architect > "Expensive, the T&Cs are a must read as they have they are not standard and could cause a surprise cost on termination A great pro if you like unexpected bills." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7098811) DM Debbie M. Owner > "I have been a teamviewer customer for a number of years and realised I was paying for the more expensive product which I haven't required for some time. When I..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051160) MR Mathieu R. Programmeur Jouabilité > "TeamViewer has made remote support really simple. Whether I’m troubleshooting a test machine or accessing a development workstation on the go, the connection is..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7057917) SM STERGIOS M. Staff Engineer > "I don't have the option to have 3 different channels on my 3 authenticated devices ." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7054729) EW Emma W. Assistant Manager > "TeamViewer supports major platformsmaking it convenient to access or control devices remotely across many types of hardware" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7044985) SM Sallie M. Bookkeeper > "There are promos, but it usually isn't for the package I need." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7142314) AS Adewale S. HIO > "File sharing is more efficient and managrment of task has become more effective." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7087845) VR Vesa R. CTO > "It used to be good and useful, if a bit expensive tool, but then they decided to make a new, worse version, so now it is a frustration to use." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7118383) CM CAMERON M. Volunteer > "Excluding the bug reported herein, TeamViewer actually saves me a heap of time; decreases the need for carrying equipment and; also many emergency site visits." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7056573) Curt H. President > "I told them that this would not work for me and if they wanted to change and make it not available any longer that they could just give me a new license." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7065490) VR Vesa R. CTO > "The old interface and funtionality was good and clear, with very few quirks and connections worked most of the time fine." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7118383) MR Madeleen R. Bureau owner > "The resolution has to be adjusted on connecting pc to work and that annoys the client." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050816) ZM Zarko M. IT project manager > "Itis relieable, multi devices connections at the same time, the organization of the web page is very intuitive and clear" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7052140) MN Mihai N. Project Manager > "The last version is quite complicated to use and you need a lot of time to install it in host mode on the PC." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7013040) RS Rafique S. Manager > "The interface is intuitive, and the cross-platform compatibility ensures flexibility in various work scenarios." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6871164) MS Mark S. Senior ICT Systems Administrator > "Gaining this control is cumbersome as the option for Windows Authentication is not visible." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7055095) STW Soon Tai W. Asst. GM, Technology > "I find Teamviewer still the best software for remote support the user, especially dealing with those user no knowledge how to install to allow remote access" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051265) WK Wendy K. Media Team - Visual > "Not being able to trouble shoot issues that have to do with connectivity unless I am on campus." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051177) AS Adewale S. HIO > "The application has been helpful for collaboration and trouble shooting for client base." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7087845) STW Soon Tai W. Asst. GM, Technology > "Another issue on auto terminated application when too many tab opened." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051265) RT Ross T. Manager > "On-site visits can be kept to a minimum meaning better value for the client and the ability for me to do more in the one day." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051180) RT Ross T. Manager > "The latest "new" layout does not seem as friendly as the old version when using a computer as the master. " [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051180) KW Kian W. Support Engineer > "Connections are usually quick and stable, and the interface is simple enough to get users connected without much hassle." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7163751) BO Blessing O. Administrator > "I could work remotely from home with my computer. But after switched to the pro version, The connection breaks and its difficult to get it connected back." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6605684) DN David N. Senior System Administrator > "Deployment from an MDM (intune) is easy and like the ability to configure unattended access." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7137831) VR Verified Reviewer System Architect > "Horrible termination experience with huge penalties for not advising them before deciding not to continue subscription" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7098811) DB Dale B. IT Specialist > "I'm able to support my end users all across the globe, India, St. Thomas, St. Croix, continental US, and Europe" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050825) CP Christopher P. President > "The things that I don’t like about TeamViewer, or they keep changing the user interface I really wish they would leave things alone instead of changing them..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051824) Alexander G. Manager > "TeamViewer is not bad at all. And it’s actually how a lot of our meetings were done with companies outside the building." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7089899) SK SERGUEI K. IT Manager > "I seriously consider looking for alternative, especially having in mind that TV is very heavy priced, it is becoming a burden for our midsize business." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050875) KB Kevin B. Head of Business Operations > "Ability to easily sign on as a windows Administrator, the file transfer is also a well used feature." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053696) SL Susan L. Owner Accountant > "My clients also seem to have a difficult time figuring out how to download TeamViewer from the email invite." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053809) AS ALFREDO S. LEAD > "I like it because it is easy to share files, it makes teamwork easier by having access to other computers" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7123308) BK Brian K. IT Support Technician > "The initial download and installation of the software, which some of my customer find hard to to accomplish." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6870814) DN David N. Senior System Administrator > "Integrates and deploys well with most MDMs." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7137831) WT Wasek T. IT Support Supervisor > "Navigating through settings can be difficult at first as it is a bit cluttered." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6868344) SM Sallie M. Bookkeeper > "The connectivity allows for remote work. " [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7142314) SL Susan L. Owner Accountant > "I can't figure out how to see my client's double screens, which can be very inconvenient." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053809) Roger A. Owner > "It offers good value for money and is very useful for remote support and task management." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7082802) Emin Z. Co. Owner - Sn. Developer > "This limit was enough for us. But we can't use the free version anymore. While there are free remote connection programs, TeamViewer's prices are a bit high." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6653311) JC Jim C. Adminstrator > "It's a software that is very convenient for people to work on 2 different workstations remotely; it's especially helpful for people who work remote at home." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6800424) CY Cecilia Y. Customer Service Manager > "There is no way to export a list of End Point computers. " [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053771) TB Travis B. Solutions Engineer > "Being in the MSP space, TeamViewer is a great way to setup unattended remote access to servers, desktops, etc." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6827792) JC Jim C. Adminstrator > "It seems like the connections can be erratic at different times in the day; possibly due to internet traffic at different time of day." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6800424) DN David N. Senior System Administrator > "The quick support app is very useful for one off remote sessions." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7137831) GB Gunther B. Managing director > "In some instances I end up having three connections of which two have to be cancelled." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7054160) AC Atalay C. Senior Manager, Paid Social and SEM > "It makes life easier for IT teams to easily connect to and resolve issues that arise on company computers." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6885911) JF Justin F. COO > "I sent screenshots of my bank statements as the PDF won't be published for 2 weeks due to the timing of the statements and the finance person said well we can't..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#SoftwareAdvice___6071631) KB Kevin B. Head of Business Operations > "Teamviewer has really made life easier for me, seamlessly helping support both Windows & Android users" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053696) CF Charles F. PSYCHOLOGIST > "At times it refuses Easy Access and demands the other machine's pw which is always changing." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7059046) AG Ash G. Production Flow Controller > "This is easy as we have a team in Wellington, I am able to log into the Wellington team computer to do the work I need even though it is rare." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7056424) AC Andre C. Director > "Overall, it works however the way the company prices and the way it deals with renewals is unacceptable and we will not renew beyond this year" [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6699739) Salman R. Technical Support Specialist > "TeamViewer Remote provides multiple advantages including Ease of Use, Cross-platform support, secure connections, unattended access, file transfers and..." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6458577) BO Brian O. DevOps Engineer > "When internet connection is slow, TeamViewer Remote disconnects without a notice." [See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6419292) [View Reviews](https://www.capterra.com/p/194565/TeamViewer/reviews/) ## User interface 4.73 (734) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) 4.62 (11,629) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Splashtop 30/46 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Annotations - API - Audit Trail - Chat/Messaging - Collaboration Tools - Compliance Management - CRM - Customizable Branding - Customizable Reports - Diagnostic Tools - File Sharing - File Transfer - Generative AI - Multi-Channel Communication - Multiple User Accounts - Real-Time Chat - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Remote Update/Installation - Reporting/Analytics - Screen Sharing - Self Service Portal - Server Monitoring - Session Recording - Session Transfer - Single Sign On - SSL Security - Summary Reports - Support Ticket Management - Surveys & Feedback - Third-Party Integrations - Troubleshooting - Two-Factor Authentication - Two-Way Audio & Video - Unattended Access - User Management - Video Conferencing - Video Support - Workflow Management [See all features](https://www.capterra.com/p/162972/Splashtop-Business-Access/#features) TeamViewer ONE Top features 39/46 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Annotations - API - Audit Trail - Chat/Messaging - Collaboration Tools - Compliance Management - CRM - Customizable Branding - Customizable Reports - Diagnostic Tools - File Sharing - File Transfer - Generative AI - Multi-Channel Communication - Multiple User Accounts - Real-Time Chat - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Remote Update/Installation - Reporting/Analytics - Screen Sharing - Self Service Portal - Server Monitoring - Session Recording - Session Transfer - Single Sign On - SSL Security - Summary Reports - Support Ticket Management - Surveys & Feedback - Third-Party Integrations - Troubleshooting - Two-Factor Authentication - Two-Way Audio & Video - Unattended Access - User Management - Video Conferencing - Video Support - Workflow Management [See all features](https://www.capterra.com/p/194565/TeamViewer/#features) ### Recognition Splashtop is recognized as a top-rated tool in 4 Capterra Shortlist reports TeamViewer ONE is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Splashtop Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos TeamViewer ONE Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Splashtop - By Splashtop - Located in United States - Founded in 2006 TeamViewer ONE - By TeamViewer - Located in Germany - Founded in 2005 ## Popular Comparisons [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.73 (734)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) vs [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,787)](https://www.capterra.com/p/149595/AnyDesk/reviews/) $6/month Price €22.9/month 4.7 Features 4.5 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/149595-162972/AnyDesk-vs-Splashtop-Business-Access) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,629)](https://www.capterra.com/p/194565/TeamViewer/reviews/) vs [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,446)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) $24.9/month Price ₹480/month 4.6 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/112011-194565/Zoho-Assist-vs-TeamViewer) [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.73 (734)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) vs [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,446)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) $6/month Price ₹480/month 4.7 Features 4.6 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/112011-162972/Zoho-Assist-vs-Splashtop-Business-Access) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,629)](https://www.capterra.com/p/194565/TeamViewer/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/) $24.9/month Price $8.75/month 4.6 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-194565/Slack-vs-TeamViewer) [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.73 (734)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) vs [RemotePC](https://www.capterra.com/p/173304/RemotePC/)[4.68 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) $6/month Price $29.5/year 4.7 Features 4.6 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/162972-173304/Splashtop-Business-Access-vs-RemotePC) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,629)](https://www.capterra.com/p/194565/TeamViewer/reviews/) vs [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) $24.9/month Price $199/year 4.6 Features 4.5 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/177094-194565/Supremo-Remote-Desktop-vs-TeamViewer) [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.73 (734)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) vs [GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)[4.82 (588)](https://www.capterra.com/p/193062/GoToMyPC/reviews/) $6/month Price $35/month 4.7 Features 4.8 4.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/162972-193062/Splashtop-Business-Access-vs-GoToMyPC) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,629)](https://www.capterra.com/p/194565/TeamViewer/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (294)](https://www.capterra.com/p/184229/NinjaOne/reviews/) $24.9/month Price Contact vendor for pricing 4.6 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/184229-194565/NinjaOne-vs-TeamViewer) [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.73 (734)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) vs [Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/) $6/month Price $67/month 4.7 Features 4.5 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/141792-162972/Pulseway-vs-Splashtop-Business-Access) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,629)](https://www.capterra.com/p/194565/TeamViewer/reviews/) vs [ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.74 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/) $24.9/month Price $34.9/month 4.6 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/146892-194565/ISL-Light-vs-TeamViewer) [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.73 (734)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) vs [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) $6/month Price $199/year 4.7 Features 4.5 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/162972-177094/Splashtop-Business-Access-vs-Supremo-Remote-Desktop) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,629)](https://www.capterra.com/p/194565/TeamViewer/reviews/) vs [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[4.68 (1,898)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) $24.9/month Price $30/month 4.6 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/147830-194565/ScreenConnect-vs-TeamViewer)