# Compare Splashtop vs LogMeIn Resolve 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Splashtop and LogMeIn Resolve based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/162972-249584/Splashtop-Business-Access-vs-GoTo-Resolve --- # Splashtop vs LogMeIn Resolve Features and Cost Comparison Last updated July 11th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: SplashtopLogMeIn Resolve2/4 selected [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.7 (734)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) [LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.4 (214)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/) [## Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.7 (734)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) Starting Price $6.00/month Value-for-Money 4.8 Functionality 4.7 Ease of Use 4.8 Customer Service 4.7 Reviews Sentiment Based on [734 reviews](#user-reviews) Positive 701 Neutral 21 Negative 12 [## LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.4 (214)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/) Starting Price $29.00/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.5 Customer Service 4.2 Reviews Sentiment Based on [214 reviews](#user-reviews) Positive 192 Neutral 16 Negative 6 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,938 reviews from remote support software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 72%Fit Missing features Feature ratings Single Sign On 5.0 Remote Access/Control 4.8 SSL Security 4.3 Unattended Access 4.5 Multi-Channel Communication NA \--%Fit Missing features Not enough reviews Feature ratings Single Sign On NA Remote Access/Control 4.4 SSL Security 4.0 Unattended Access \-- Multi-Channel Communication NA User satisfaction User satisfaction 4.7 User reviews[734](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.8 Customer support 4.7 User satisfaction 4.4 User reviews[214](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.3 Customer support 4.2 Price starts from Price starts from $6Flat Rate, Per Month - Free version - Free trial Price starts from $29Flat Rate, Per Month - Free version - Free trial Best for Best for Users in any type of business or organization who need to remotely access their work and/or home computers, or remotely support clients' computers. Best for IT professionals and MSPs in upper midmarket and enterprise organizations managing endpoint security, compliance, remote support, and helpdesk operations. ## User reviews Pros & cons LK Lorenzo K. Security Project Engineer > "Multiple monitor support, consideration for user sessions in an RDS environment, and a comprehensive toolkit make this a preferred..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6860287) CL Chris L. Founder > "On occasion, if the remote device has been sleeping for a while, the initial connection by Splashtop may not allow input and require a..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7136178) DL Dave L. Chief Engineer > "We use Splashtop for access to our building controls system and we can access it from anywhere in the world." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7113465) MM Mith M. IT Team Lead > "One thing that is annoying is that Splashtop looses the connecting when trying to connect to a VPN on the end users device which..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6844206) AW Andrew W. Support Specialist > "Remoting in is a necessary tool for any IT provider but this remote tool specifically feels much cleaner and provides a smoother..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7069390) WT Wasek T. IT Support Supervisor > "Sometimes there maybe connection issues, and may take a few attempts to remote into users machine." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6868296) DL Dave L. Chief Engineer > "You get real value with splashtop business for your money, it is very reasonable for a yearly subscription and have never had a problem..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7113465) BM Bruce M. IT support > "sometimes getting customer set up is not easy to explain they dont unserstand simple instructions on how to start it once downloaded" [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6874016) BS Brian S. End User Services Technician > "From the initial test drive to deployment, customer service has been wonderful and I was able to get this software out to all the..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7067951) JA Julian A. IT Specialist > "I dislike that the whole web version of it could not be made into an application itself but it is not a dealbreaker." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6766256) James L. Product Manager > "The connections are fast, plenty of options (that actually work, turning the speed option on actually makes a difference on a slow..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7071129) DB Daniel B. Director - Technical Support and Implementation > "A major source of frustration when you are under pressure to resolve issues remotely." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7066771) AW Andrew W. Support Specialist > "The ability to swap between admin controls when things get serious and ease of management are the most valuable tools." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7069390) VR Verified Reviewer Senior IT Analyst > "The interface is also kind of basic but it's not a huge deal, but it feels a bit outdated compared to some competitors." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6745761) TW Timothy W. IT Consultant > "Overall its been decent, had to get used to their web admin center because things are categorized in a strange way that has things..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6850928) Stefan M. CEO > "Biggest disadvantage: Api access is only available for the enterprise plan" [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6499735) VC Vanessa C. Sales Manager > "I like that it has a clean and intuitive interface that is very easy to navigate even for new users without any technical skills." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7113954) VR Verified Reviewer Sys Admin > "The SplashTop agent is running but you cannot connect." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6866582) SH Sandra H. Owner > "I like the clean and easy look of Splashtop as well as the responsiveness of the site." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7103183) JG James G. IT Support Engineer > "Sometimes can be troubling to use in poor network environments. But this is a rare case, and understandable why." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6802010) MS Michelle S. Office manager > "Having access to my desktop at any time from any location makes working away from the office the best part of this application." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6494857) DB Daniel B. Director - Technical Support and Implementation > "In the last month it has become nearly unusable by a many of us. " [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7066771) Stefan M. CEO > "Splashtop provides a reliable and secure remote desktop solution, especially appreciated for its fast connection and user-friendliness." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6499735) PD Peter D. CTO > "Pretty good overall but often machines are not accessible from mobile even when the Streamer is running, it throws unavailability..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6240769) James L. Product Manager > "Also the price is good value and something I did like about the company is they simply don't offer a "free" option thus sidestepping..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7071129) TW Tim W. IT > "not as good as ninja, slower and ui is not as sleek" [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6705432) JW Julianne W. Manager > "I have had no issues at all since joining Splashtop and it out performs my previous service incredibly." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7129201) VR Verified Reviewer Owner/Operator > "During the COVID shutdown, I needed a way to continue working my business since I could no longer travel and work onsite the way I had..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4941178) MB Mark B. Senior Pastor > "Splashtop allows complete remote control of a computer or server. When you have many computers that are fixed in place in a building,..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4940632) IR Ilona R. Billing Dept > "I don't like when I try to use it on my iphone, I can barely see the screen and enlarging the screen is unusable" [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4942025) RK Rebecca K. IT Administrator > "Splashtop was simple enough to deploy that even my most tech resistant users were able to connect and perform the essential functions..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4940151) KT Kyle T. Manager > "It is a little pricey for smaller businesses and the startup feature is a little laggy at times." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6006614) JW Julianne W. Manager > "No drops in service and stays connected very well." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7129201) TB Tonia B. Director of Information Technology > "sometime I need to over ride the user and they just reject the remote session when I try to connect." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6049911) MW Michael W. Senior Desktop Support Technician > "I have used splashtop at several companies and I think that it is one of the easiest remote software's for attended and unattended..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6623261) AL Alexandria L. Dentist > "Sometimes, if I am working remotely and have a poor signal, it doesn't work." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4942098) WT Wasek T. IT Support Supervisor > "Splashtop is key to my work, it is the main remote control software I use." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6868296) PC Paul C. Director > "The response time is a little slower than actual time on the remote access" [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4941747) KC Kaila C. Property Administrator > "Splashtop was relatively easy to use for solving an internal network access issue with my employer and seemed easy enough for IT to set..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7017364) JP Jim P. IT Director > "The user interface works well but doesn't look very modern or pretty." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4962452) CD Chris D. Architect > "Splashtop provides a way to store large amounts of data remotely, while being portable with a mobile device (laptop, tablet, or phone)" [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4941222) EN Emilio N. IT Director > "Sometimes the connection can get a little bit slower." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6027469) PR Peter R. IT Team Lead > "It is easy deploy cross platform both the SOS (One off) technology and streamer ( Unattended)." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6861142) HM Horacio M. Owner > "Additionally, I find that the support provided for customer concerns is often slow and inadequate." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4941484) HB Holley B. Owner, Designer > "It has everything I need, the ability to login remotely to all of my computers plus the added bonus of always working flawlessly at a..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4940174) PS Phyllis S. Admin Asst > "I recently experienced difficulty connecting with Splashtop using a laptop computer. " [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4940385) KS Kyle S. AV Technician > "Splashtop is critical for our remote support solutions and has never failed us even in the most strenuous situations." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6631384) JW Jennifer W. Accounts Receivable Specialist > "The only thing I do not like, is that there are occasions where the full screen does not work and I am unable to see the task bar on..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4073475) DH Derek H. IT Project Manager > "Splashtop SOS is the perfect solution for big and small companies for a support solution." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6527549) AL Alexandria L. Dentist > "That is more of an issue on my end and not due to Splashtop." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4942098) Marlyn G. Marketing Operations Manager > "Users have the flexibilty to view multiple monitors and easily share files, it's like a kind of control center for other devices." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4998043) MB Martin B. IT Manager > "The only think that is not that good, is that you need a user with admin permission in order to connect to a PC (you can't do it with a..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4856469) VR Verified Reviewer Office Administrator > "It has simplifyed my busy everyday life on the go." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7068776) JL James L. Chief Technical Officer > "The cost of what this product actually does is highly inflated." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6103114) JI Justine I. IT Support Technician > "Splashtop is very promising, connections are seamless and is very reliable all around as a remote management app." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6825432) JG Joseph G. Accounting Manager > "The split screen doesn't work to great. If I'm on my laptop and want to use the left side of my screen for one application and the..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___3604257) BJ Bryce J. Material and Logistics Coordinator > "Whenever I am having any technical issue with my workspace, our IT department can seamlessly hop onto my computer and fix the issue..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___5039302) SS Steve S. Retired Trader > "They removing the access to Ipad viewing without paying an arm and a leg for it. " [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4830333) MH Mary H. Bookkeeper > "The price is a great value for each of my clients. " [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7094210) SH Shawn H. IT Manager > "They get distracted by the clickable URL's instead of knowing that the app has already downloaded." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4831477) MM MaryAnn M. Office Manager > "I switched from a different remote log in company and this is better for our needs." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6510184) CS Clifton S. President > "It can be challenging for the non-savvy computer user to download and install the SOS app." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4830526) David M. IT Technician > "Splashtop works very well and has a bunch of features i find usefull such as two factor authentication which guarantees me my..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6216467) MF Mike F. Owner > "Linux support is still not at the capacity of some competitors." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4830249) KL Ken L. Volunteer > "Easy to set up and use." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7137277) SH Shawn H. IT Manager > "Getting non-computer users connected is a little difficult. " [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4831477) SH Sandra H. Owner > "It is a very easy app to use and understand." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7103183) VR Verified Reviewer Data & Finance Mgr > "There is an extra authentication step that I found confusing." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___3718330) Rodrigo M. Ceo > "Outstanding support and an exceptional customer experience" [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7086405) KK Kenneth K. Owner > "stabiliy is starting to be an issue for us" [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#SoftwareAdvice___4075849) JA Jose A. IT > "I like how there is not a lot of updates and always works when trying to remote in." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6766252) HD Heather D. BDC Manager > "There was never a walkthrough of the application itself. Although it is easy to use, there are features that were asked about that I..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___3131554) MH Mary H. Bookkeeper > "It is very easy to use and not much set up." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7094210) MH Mehdi H. security advisor > "when using recordre fonction, access becomes a bit long" [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___3075475) KL Ken L. Volunteer > "It is very simple to use." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7137277) SS Stephanus S. Quality Control Specialist > "It doesn't let me use a USB device (like a microphone) on my local PC and have my remote PC recognize it" [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___2471628) JW Julianne W. Manager > "Great, it has never dropped me and it's simple to understand and easy to use." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7129201) PC Pam C. Teacher > "Sometimes it can run a little slow and lose connection. " [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___3348489) VR Verified Reviewer Senior IT Analyst > "Setup was a breeze, and the connection is smooth, even on slower networks." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6745761) RP Ryan P. Senior Systems Engineer > "Only downside is if you connect from one machine to a remote pc and leave it connected you can’t connect to a 2nd machine. " [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___2642966) [View Reviews](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) Mai M. Managing Director > "It's been a super powerful tool for our team to use with all clients across the country." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___7120409) TB Tonia B. Director of Information Technology > "It often resolves to websites outside of the US and is blocked by the system" [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6802591) AN Alex N. System Analysis > "Having information such as what operating system a computer is running, who is currently logged in, and what the computers..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6066810) MT Mark T. Owner > "Poor Apple device support." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6652452) AN Alex N. System Analysis > "GoTo Resolve offers me a lot of tools to manage our company's IT resources and provide real time support to our users." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6066810) PM Paul M. IT System Administrator > "Sometimes it's worked, but then other times, I couldn't even log in because the end-user was asked to enter credentials in..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6014488) RS Raj S. President > "It's intuitive interface and robust file transfers are impressive making it easy to use even for novices." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6796851) AN Alex N. System Analysis > "The GoTo Resolve client handles users changing poorly which is usually when the client crashes." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6066810) AN Alex N. System Analysis > "I was very easily able to get it to run on my smart phone allowing me to quickly solve a IT issue at work while in the..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6066810) SR Sarah R. I.t. technician > "The only thing I don't like is that if I switch users on the computer I am connected to sometimes I have to disconnect and..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___3729534) MT Mark T. Owner > "Love the mobile device management option" [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6652452) PM Paul M. IT System Administrator > "Not being able to remote into an end-user's system while they were having a problem." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6014488) NS Nikhil S. Application Development Analyst > "GoTo Resolve's ticketing system is highly effective." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6637939) IF Ian F. IT Specialist > "Specifically on Mac, some users need to change the accessibility settings for GoTo in the systems settings, but they do not..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4786012) JB Jeremy B. Csr > "I have been using this app for 2 months and it has been easy to use with my cell and the computer app" [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6520191) SB Steve B. Director > "We have also found that the product is not as stable as GTA and often times out a session or fails to connect, for no..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849352) MT Marek T. CEO > "The integration with knowledge base articles facilitated quick access to relevant information, enabling efficient issue..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4825144) SB Steve B. Director > "The inability to allow multiple support staff to join the same Unattended Session." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849352) HC Haresh C. Warehouse Executive > "It provides quick resolution to respective ticket by number of features like remote acccess, screen sharing, chatting etc." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4477884) AS Ankit S. Applications Engineer > "software's user interface is too simplistic and lacking in advanced features." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763690) AS Ankit S. Applications Engineer > "The software is built on Citrix's secure, high-performance infrastructure, ensuring that support sessions are fast, stable,..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763690) MS Mike S. IT Administrator > "It's not easy to configure, the ticket system is iffy at best and they don't even know how to help you configure it..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4873101) DR Dwight R. IT > "The remote session aspect seems to run well and it is easy to elevate the session as an admin, switch between monitors, and..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779982) Azizah A. Office Management > "Recently, this issue has become increasingly challenging, and after months of attempting to rectify it, we've decided to..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___3823314) JT Jason T. Implementation Specialist > "I like how we can transfer files, so a customer can send me files, or I can send to them." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4767464) MS Mike S. IT Administrator > "First time failed, support couldn't get us past step 1 on ticket system, so we canceled. " [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4873101) JP John P. Information Security Specialist > "The remote control feature allows us to connect and help end-users." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779371) KH Konnor H. IT Specialist > "Deployment could be a bit betterInterface looks a bit bare" [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4767559) PF Paul F. Desktop Infrastructure > "The ease of use to be able to remote devices, with or without users at the device, as long as their is internet available on..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849341) IC Ian C. Systems Analyst > "The only con I can think of is that users can uninstall the tool." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779677) JMA Jomaica Marie A. IT Technical Support II > "I like the color combination and I lie that the other employees that I remote control the PC also trust the product and so..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4781352) JT Jason T. Implementation Specialist > "Compared to other screensharing apps, more technically complicated to use than Zoom or Teams" [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4767464) PF Paul F. Desktop Infrastructure > "Also, seeing device resources in the Go To Resolve admin portal is useful." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849341) AR Amelia R. customer service agent > "getting to know how to use the product at first was difficult" [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779287) DL Donna L. IT Manager > "I can quickly login remotely and support employees wherever they are working" [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763515) PM Patrick M. Manager > "A tad difficult to setup. " [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779445) AS Ankit S. Applications Engineer > "It also offers 24/7 support, so users can get help whenever they need it." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763690) JD JOHN D. Senior BI Analyst > "Could occasionally run in to problems with client access." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2994902) CB Chris B. Service Analyst > "It has saved use numerous truck rolls to our osp department." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4781915) RZ Rostom Z. Digital Literacy Specialist > "At times the connection strength is not great, but this is not a major issue." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___3489578) EZ Edwin Z. Company owner > "The video and sound quality is super.its a powerful IT innovation tool" [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___3686304) BT Benjamin T. Technical Support Engineer > "The agent doesn't always install properly and it can be a little difficult to push out to many users sometimes. " [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2932682) RM Ryan M. Systems Administrator > "The support tool works great and I like the mobile remote support tool as well." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4765335) VR Verified Reviewer Sr Pipeline Manager > "The element of being in person with someone can be helpful for certain people. If this is you, then this product may not be..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2419985) AS Ann S. VP Operations > "Very easy to install on our new computers, and immediately able to give out computers and work on lingering onboarding tasks..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779306) VR Verified Reviewer Sr Pipeline Manager > "Getting people with no internet or very low internet experience can be stressful." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2419985) SP Shelby P. Service Analyst > "The majority of customers that we'd use this for assistance with are elderly, and i like that its very straight forward." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779490) VR Verified Reviewer System Administrator > "I don't like the way they license the app." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2918067) [View Reviews](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/) ## User interface 4.73 (734) [LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/) 4.42 (214) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Splashtop Top features 30/46 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Annotations - API - Audit Trail - Chat/Messaging - Collaboration Tools - Compliance Management - CRM - Customizable Branding - Customizable Reports - Diagnostic Tools - File Sharing - File Transfer - Generative AI - Multi-Channel Communication - Multiple User Accounts - Real-Time Chat - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Remote Update/Installation - Reporting/Analytics - Screen Sharing - Self Service Portal - Server Monitoring - Session Recording - Session Transfer - Single Sign On - SSL Security - Summary Reports - Support Ticket Management - Surveys & Feedback - Third-Party Integrations - Troubleshooting - Two-Factor Authentication - Two-Way Audio & Video - Unattended Access - User Management - Video Conferencing - Video Support - Workflow Management [See all features](https://www.capterra.com/p/162972/Splashtop-Business-Access/#features) LogMeIn Resolve 20/46 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Annotations - API - Audit Trail - Chat/Messaging - Collaboration Tools - Compliance Management - CRM - Customizable Branding - Customizable Reports - Diagnostic Tools - File Sharing - File Transfer - Generative AI - Multi-Channel Communication - Multiple User Accounts - Real-Time Chat - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Remote Update/Installation - Reporting/Analytics - Screen Sharing - Self Service Portal - Server Monitoring - Session Recording - Session Transfer - Single Sign On - SSL Security - Summary Reports - Support Ticket Management - Surveys & Feedback - Third-Party Integrations - Troubleshooting - Two-Factor Authentication - Two-Way Audio & Video - Unattended Access - User Management - Video Conferencing - Video Support - Workflow Management [See all features](https://www.capterra.com/p/249584/GoTo-Resolve/#features) ### Recognition Splashtop is recognized as a top-rated tool in 4 Capterra Shortlist reports LogMeIn Resolve is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Splashtop Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos LogMeIn Resolve Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Splashtop - By Splashtop - Located in United States - Founded in 2006 LogMeIn Resolve - By GoTo - Located in United States - Founded in 2003 ## Popular Comparisons [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.73 (734)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) vs [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,629)](https://www.capterra.com/p/194565/TeamViewer/reviews/) $6/month Price $24.9/month 4.7 Features 4.6 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/162972-194565/Splashtop-Business-Access-vs-TeamViewer) [LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.42 (214)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/) vs [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[4.41 (4,083)](https://www.capterra.com/p/164283/Zendesk/reviews/) $29/month Price $115/month 4.4 Features 4.4 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/164283-249584/Zendesk-vs-GoTo-Resolve) [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.73 (734)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) vs [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,787)](https://www.capterra.com/p/149595/AnyDesk/reviews/) $6/month Price €22.9/month 4.7 Features 4.5 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/149595-162972/AnyDesk-vs-Splashtop-Business-Access) [LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.42 (214)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/) vs [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[4.51 (3,460)](https://www.capterra.com/p/124981/Freshdesk/reviews/) $29/month Price $19/month 4.4 Features 4.3 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/124981-249584/Freshdesk-vs-GoTo-Resolve) [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.73 (734)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) vs [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,446)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) $6/month Price ₹480/month 4.7 Features 4.6 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/112011-162972/Zoho-Assist-vs-Splashtop-Business-Access) [LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.42 (214)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/) vs [Milvus](https://www.capterra.com/p/202528/Milvus/)[4.84 (298)](https://www.capterra.com/p/202528/Milvus/reviews/) $29/month Price R$35/month 4.4 Features 4.7 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/202528-249584/Milvus-vs-GoTo-Resolve) [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.73 (734)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) vs [RemotePC](https://www.capterra.com/p/173304/RemotePC/)[4.68 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) $6/month Price $29.5/year 4.7 Features 4.6 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/162972-173304/Splashtop-Business-Access-vs-RemotePC) [LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.42 (214)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/) vs [Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.54 (753)](https://www.capterra.com/p/132997/Freshservice/reviews/) $29/month Price $19/month 4.4 Features 4.3 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/132997-249584/Freshservice-vs-GoTo-Resolve) [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.73 (734)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) vs [GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)[4.82 (588)](https://www.capterra.com/p/193062/GoToMyPC/reviews/) $6/month Price $35/month 4.7 Features 4.8 4.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/162972-193062/Splashtop-Business-Access-vs-GoToMyPC) [LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.42 (214)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/) vs [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.68 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) $29/month Price $15/month 4.4 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102188-249584/LiveAgent-vs-GoTo-Resolve) [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.73 (734)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) vs [Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/) $6/month Price $67/month 4.7 Features 4.5 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/141792-162972/Pulseway-vs-Splashtop-Business-Access) [LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.42 (214)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/) vs [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) $29/month Price $199/year 4.4 Features 4.5 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/177094-249584/Supremo-Remote-Desktop-vs-GoTo-Resolve)