--- title: "Compare Splashtop vs LogMeIn Resolve 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Splashtop and LogMeIn Resolve based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/162972-249584/Splashtop-Business-Access-vs-GoTo-Resolve" page_type: "comparison" language: "en" --- # Splashtop vs LogMeIn Resolve Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: SplashtopLogMeIn Resolve2/4 selected [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.7 (735)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) [LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.4 (216)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/) [## Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.7 (735)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) Starting Price $6.00/month Value-for-Money 4.8 Functionality 4.7 Ease of Use 4.8 Customer Service 4.7 Reviews Sentiment Based on [735 reviews](#user-reviews) Positive 702 Neutral 21 Negative 12 [## LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.4 (216)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/) Starting Price $29.00/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.5 Customer Service 4.2 Reviews Sentiment Based on [216 reviews](#user-reviews) Positive 194 Neutral 16 Negative 6 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### Iru 4.9 (493) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 99% of reviewers rated it above 4 stars * * * ### ManageEngine Endpoint Central 4.6 (1,865) * * * Starting Price $104.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ### NinjaOne 4.7 (298) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ### Kaseya VSA 4.1 (207) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 77% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,487 reviews from remote support software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 63%Fit Missing features Feature ratings Single Sign On 5.0 Remote Access/Control 4.8 Multi-Channel Communication NA SSL Security 4.3 Server Monitoring NA \--%Fit Missing features Not enough reviews Feature ratings Single Sign On NA Remote Access/Control 4.4 Multi-Channel Communication NA SSL Security 4.0 Server Monitoring NA User satisfaction User satisfaction 4.7 User reviews[735](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.8 Customer support 4.7 User satisfaction 4.4 User reviews[216](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.3 Customer support 4.2 Price starts from Price starts from $6Flat Rate, Per Month - Free version - Free trial Price starts from $29Flat Rate, Per Month - Free version - Free trial Best for Best for Users in any type of business or organization who need to remotely access their work and/or home computers, or remotely support clients' computers. Best for IT professionals and MSPs in upper midmarket and enterprise organizations managing endpoint security, compliance, remote support, and helpdesk operations. ## User reviews Pros & cons DL Dave L. Chief Engineer > "We use Splashtop for access to our building controls system and we can access it from anywhere in the world." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7113465) CL Chris L. Founder > "On occasion, if the remote device has been sleeping for a while, the initial connection by Splashtop may not allow input and..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7136178) AW Andrew W. Support Specialist > "Remoting in is a necessary tool for any IT provider but this remote tool specifically feels much cleaner and provides a..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7069390) MM Mith M. IT Team Lead > "One thing that is annoying is that Splashtop looses the connecting when trying to connect to a VPN on the end users device..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6844206) LK Lorenzo K. Security Project Engineer > "Multiple monitor support, consideration for user sessions in an RDS environment, and a comprehensive toolkit make this a..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6860287) JA Julian A. IT Specialist > "I dislike that the whole web version of it could not be made into an application itself but it is not a dealbreaker." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6766256) DL Dave L. Chief Engineer > "You get real value with splashtop business for your money, it is very reasonable for a yearly subscription and have never had..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7113465) DB Daniel B. Director - Technical Support and Implementation > "A major source of frustration when you are under pressure to resolve issues remotely." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7066771) BS Brian S. End User Services Technician > "From the initial test drive to deployment, customer service has been wonderful and I was able to get this software out to all..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7067951) VR Verified Reviewer Senior IT Analyst > "The interface is also kind of basic but it's not a huge deal, but it feels a bit outdated compared to some competitors." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6745761) James L. Product Manager > "The connections are fast, plenty of options (that actually work, turning the speed option on actually makes a difference on a..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7071129) WT Wasek T. IT Support Supervisor > "Sometimes there maybe connection issues, and may take a few attempts to remote into users machine." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6868296) AW Andrew W. Support Specialist > "The ability to swap between admin controls when things get serious and ease of management are the most valuable tools." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7069390) Stefan M. CEO > "Biggest disadvantage: Api access is only available for the enterprise plan" [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6499735) VC Vanessa C. Sales Manager > "I like that it has a clean and intuitive interface that is very easy to navigate even for new users without any technical..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7113954) JG James G. IT Support Engineer > "Sometimes can be troubling to use in poor network environments. But this is a rare case, and understandable why." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6802010) MS Michelle S. Office manager > "Having access to my desktop at any time from any location makes working away from the office the best part of this application." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6494857) DB Daniel B. Director - Technical Support and Implementation > "In the last month it has become nearly unusable by a many of us. " [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7066771) Stefan M. CEO > "Splashtop provides a reliable and secure remote desktop solution, especially appreciated for its fast connection and..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6499735) PD Peter D. CTO > "Pretty good overall but often machines are not accessible from mobile even when the Streamer is running, it throws..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6240769) James L. Product Manager > "Also the price is good value and something I did like about the company is they simply don't offer a "free" option thus..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7071129) BM Bruce M. IT support > "sometimes getting customer set up is not easy to explain they dont unserstand simple instructions on how to start it once..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6874016) JW Julianne W. Manager > "I have had no issues at all since joining Splashtop and it out performs my previous service incredibly." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7129201) TW Tim W. IT > "not as good as ninja, slower and ui is not as sleek" [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6705432) TW Timothy W. IT Consultant > "Overall its been decent, had to get used to their web admin center because things are categorized in a strange way that has..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6850928) VR Verified Reviewer Sys Admin > "The SplashTop agent is running but you cannot connect." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6866582) JW Julianne W. Manager > "No drops in service and stays connected very well." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7129201) KT Kyle T. Manager > "It is a little pricey for smaller businesses and the startup feature is a little laggy at times." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6006614) MW Michael W. Senior Desktop Support Technician > "I have used splashtop at several companies and I think that it is one of the easiest remote software's for attended and..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6623261) TB Tonia B. Director of Information Technology > "sometime I need to over ride the user and they just reject the remote session when I try to connect." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6049911) KC Kaila C. Property Administrator > "Splashtop was relatively easy to use for solving an internal network access issue with my employer and seemed easy enough for..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7017364) EN Emilio N. IT Director > "Sometimes the connection can get a little bit slower." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6027469) SH Sandra H. Owner > "I like the clean and easy look of Splashtop as well as the responsiveness of the site." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7103183) JW Jennifer W. Accounts Receivable Specialist > "The only thing I do not like, is that there are occasions where the full screen does not work and I am unable to see the task..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4073475) KS Kyle S. AV Technician > "Splashtop is critical for our remote support solutions and has never failed us even in the most strenuous situations." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6631384) MB Martin B. IT Manager > "The only think that is not that good, is that you need a user with admin permission in order to connect to a PC (you can't do..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4856469) DH Derek H. IT Project Manager > "Splashtop SOS is the perfect solution for big and small companies for a support solution." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6527549) VR Verified Reviewer Owner/Operator > "During the COVID shutdown, I needed a way to continue working my business since I could no longer travel and work onsite the..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4941178) VR Verified Reviewer Office Administrator > "It has simplifyed my busy everyday life on the go." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7068776) JL James L. Chief Technical Officer > "The cost of what this product actually does is highly inflated." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6103114) JI Justine I. IT Support Technician > "Splashtop is very promising, connections are seamless and is very reliable all around as a remote management app." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6825432) IR Ilona R. Billing Dept > "I don't like when I try to use it on my iphone, I can barely see the screen and enlarging the screen is unusable" [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4942025) BJ Bryce J. Material and Logistics Coordinator > "Whenever I am having any technical issue with my workspace, our IT department can seamlessly hop onto my computer and fix the..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___5039302) AL Alexandria L. Dentist > "Sometimes, if I am working remotely and have a poor signal, it doesn't work." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4942098) MM MaryAnn M. Office Manager > "I switched from a different remote log in company and this is better for our needs." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6510184) JG Joseph G. Accounting Manager > "The split screen doesn't work to great. If I'm on my laptop and want to use the left side of my screen for one application..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___3604257) David M. IT Technician > "Splashtop works very well and has a bunch of features i find usefull such as two factor authentication which guarantees me my..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6216467) SS Steve S. Retired Trader > "They removing the access to Ipad viewing without paying an arm and a leg for it. " [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4830333) WT Wasek T. IT Support Supervisor > "Splashtop is key to my work, it is the main remote control software I use." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6868296) PC Paul C. Director > "The response time is a little slower than actual time on the remote access" [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4941747) KL Ken L. Volunteer > "Easy to set up and use." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7137277) SH Shawn H. IT Manager > "They get distracted by the clickable URL's instead of knowing that the app has already downloaded." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4831477) JA Jose A. IT > "I like how there is not a lot of updates and always works when trying to remote in." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6766252) CS Clifton S. President > "It can be challenging for the non-savvy computer user to download and install the SOS app." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4830526) KL Ken L. Volunteer > "It is very simple to use." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7137277) JP Jim P. IT Director > "The user interface works well but doesn't look very modern or pretty." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4962452) JW Julianne W. Manager > "Great, it has never dropped me and it's simple to understand and easy to use." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7129201) HM Horacio M. Owner > "Additionally, I find that the support provided for customer concerns is often slow and inadequate." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4941484) VR Verified Reviewer Senior IT Analyst > "Setup was a breeze, and the connection is smooth, even on slower networks." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6745761) MF Mike F. Owner > "Linux support is still not at the capacity of some competitors." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4830249) PR Peter R. IT Team Lead > "It is easy deploy cross platform both the SOS (One off) technology and streamer ( Unattended)." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6861142) PS Phyllis S. Admin Asst > "I recently experienced difficulty connecting with Splashtop using a laptop computer. " [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4940385) BS Brian S. End User Services Technician > "I am looking forward to utilizing the add-ons, especially the software updates." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7067951) SH Shawn H. IT Manager > "Getting non-computer users connected is a little difficult. " [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4831477) VR Verified Reviewer Senior IT Analyst > "I've utilised a few different remote access softwares over the years and this one is in my experience the easiest to setup. If..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6745761) AL Alexandria L. Dentist > "That is more of an issue on my end and not due to Splashtop." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4942098) PA Paul A. IT Lead > "This is especially helpful when working with unattended devices." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6778388) KK Kenneth K. Owner > "stabiliy is starting to be an issue for us" [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#SoftwareAdvice___4075849) GM George M. Owner > "Splashtop is 100% reliable and never hogs system resources." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6586909) HD Heather D. BDC Manager > "There was never a walkthrough of the application itself. Although it is easy to use, there are features that were asked about..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___3131554) MC Matthew C. IT Manager > "The price is hundreds of dollars cheaper per year, and the functionality and ease of use is comparable." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6546592) SS Stephanus S. Quality Control Specialist > "It doesn't let me use a USB device (like a microphone) on my local PC and have my remote PC recognize it" [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___2471628) SL Sam L. CTO > "Affordable, and easy to use product that handles all my remote access needs." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6612352) PC Pam C. Teacher > "Sometimes it can run a little slow and lose connection. " [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___3348489) TD Thomas D. Owner > "I’ve been using it as a support tool for about a month without any issues." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6763987) RP Ryan P. Senior Systems Engineer > "Only downside is if you connect from one machine to a remote pc and leave it connected you can’t connect to a 2nd machine. " [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___2642966) PP Peggi P. Operations > "I've never had any problem whatsoever in being able to log on. " [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6764652) VR Verified Reviewer Data & Finance Mgr > "There is an extra authentication step that I found confusing." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___3718330) Stefan M. CEO > "Overall, it’s an excellent value for money and ideal for small to medium-sized businesses." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6499735) CG Chris G. IT / Fire Sprinkler Design > "The only issues after moving from Teamviewer is when installing trying to figure out the streamer vs. just installing one .exe..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___2587758) VC Vanessa C. Sales Manager > "I like that it has a clean and intuitive interface that is very easy to navigate even for new users without any technical..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7113954) SH Shawn H. IT Manager > "They get distracted by the clickable URL's instead of knowing that the app has already downloaded." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4831477) TW Timothy W. IT Consultant > "Overall its been decent, had to get used to their web admin center because things are categorized in a strange way that has..." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6850928) JP Jim P. IT Director > "The user interface works well but doesn't look very modern or pretty." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4962452) Mitusha A. Developer > "The experience was smooth, and I could navigate through my system with ease, and retrieve the necessary files." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6060108) Stefan M. CEO > "Biggest disadvantage: Api access is only available for the enterprise plan" [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6499735) BS Benjamin S. IT Manager > "Once you customize the registry keys for the splashtop streamer you will have a perfect experience." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4586528) HM Horacio M. Owner > "Additionally, I find that the support provided for customer concerns is often slow and inadequate." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4941484) TH Ted H. Owner, President > "The set up, updating and integration into my system are incredibly smooth." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4940227) MF Mike F. Owner > "Linux support is still not at the capacity of some competitors." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4830249) HV Hans V. ICT Consultant > "Since the integration of BitDefender, Splashtop is becoming more and more the tool for us to use." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___3417558) HA Hope A. Teacher > "I had to contact support multiple times to trouble shoot why the software wasn’t working with my surface pro." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___2536404) VR Verified Reviewer Office Administrator > "It has simplifyed my busy everyday life on the go." [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7068776) SS Scott S. PrePress Manager/IT > "Not easy to use and support was not very helpful. " [See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___2777299) [View Reviews](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) Mai M. Managing Director > "It's been a super powerful tool for our team to use with all clients across the country." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___7120409) TB Tonia B. Director of Information Technology > "It often resolves to websites outside of the US and is blocked by the system" [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6802591) Jen F. Consulting > "I was able to navigate the system with ease so that I could get to work." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___7206021) MT Mark T. Owner > "Poor Apple device support." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6652452) AN Alex N. System Analysis > "Having information such as what operating system a computer is running, who is currently logged in, and what the..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6066810) PM Paul M. IT System Administrator > "Sometimes it's worked, but then other times, I couldn't even log in because the end-user was asked to enter credentials..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6014488) AN Alex N. System Analysis > "GoTo Resolve offers me a lot of tools to manage our company's IT resources and provide real time support to our users." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6066810) AN Alex N. System Analysis > "The GoTo Resolve client handles users changing poorly which is usually when the client crashes." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6066810) RS Raj S. President > "It's intuitive interface and robust file transfers are impressive making it easy to use even for novices." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6796851) PM Paul M. IT System Administrator > "Not being able to remote into an end-user's system while they were having a problem." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6014488) AN Alex N. System Analysis > "I was very easily able to get it to run on my smart phone allowing me to quickly solve a IT issue at work while in the..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6066810) IF Ian F. IT Specialist > "Specifically on Mac, some users need to change the accessibility settings for GoTo in the systems settings, but they do..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4786012) MT Mark T. Owner > "Love the mobile device management option" [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6652452) SB Steve B. Director > "We have also found that the product is not as stable as GTA and often times out a session or fails to connect, for no..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849352) NS Nikhil S. Application Development Analyst > "GoTo Resolve's ticketing system is highly effective." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6637939) SB Steve B. Director > "The inability to allow multiple support staff to join the same Unattended Session." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849352) JB Jeremy B. Csr > "I have been using this app for 2 months and it has been easy to use with my cell and the computer app" [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6520191) SR Sarah R. I.t. technician > "The only thing I don't like is that if I switch users on the computer I am connected to sometimes I have to disconnect..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___3729534) MT Marek T. CEO > "The integration with knowledge base articles facilitated quick access to relevant information, enabling efficient issue..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4825144) AS Ankit S. Applications Engineer > "software's user interface is too simplistic and lacking in advanced features." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763690) HC Haresh C. Warehouse Executive > "It provides quick resolution to respective ticket by number of features like remote acccess, screen sharing, chatting..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4477884) MS Mike S. IT Administrator > "It's not easy to configure, the ticket system is iffy at best and they don't even know how to help you configure it..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4873101) AS Ankit S. Applications Engineer > "The software is built on Citrix's secure, high-performance infrastructure, ensuring that support sessions are fast,..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763690) MS Mike S. IT Administrator > "First time failed, support couldn't get us past step 1 on ticket system, so we canceled. " [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4873101) DR Dwight R. IT > "The remote session aspect seems to run well and it is easy to elevate the session as an admin, switch between monitors,..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779982) KH Konnor H. IT Specialist > "Deployment could be a bit betterInterface looks a bit bare" [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4767559) JT Jason T. Implementation Specialist > "I like how we can transfer files, so a customer can send me files, or I can send to them." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4767464) IC Ian C. Systems Analyst > "The only con I can think of is that users can uninstall the tool." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779677) JP John P. Information Security Specialist > "The remote control feature allows us to connect and help end-users." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779371) JT Jason T. Implementation Specialist > "Compared to other screensharing apps, more technically complicated to use than Zoom or Teams" [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4767464) PF Paul F. Desktop Infrastructure > "The ease of use to be able to remote devices, with or without users at the device, as long as their is internet..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849341) AR Amelia R. customer service agent > "getting to know how to use the product at first was difficult" [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779287) JMA Jomaica Marie A. IT Technical Support II > "I like the color combination and I lie that the other employees that I remote control the PC also trust the product and..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4781352) PM Patrick M. Manager > "A tad difficult to setup. " [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779445) PF Paul F. Desktop Infrastructure > "Also, seeing device resources in the Go To Resolve admin portal is useful." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849341) Azizah A. Office Management > "Recently, this issue has become increasingly challenging, and after months of attempting to rectify it, we've decided..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___3823314) DL Donna L. IT Manager > "I can quickly login remotely and support employees wherever they are working" [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763515) RZ Rostom Z. Digital Literacy Specialist > "At times the connection strength is not great, but this is not a major issue." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___3489578) AS Ankit S. Applications Engineer > "It also offers 24/7 support, so users can get help whenever they need it." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763690) BT Benjamin T. Technical Support Engineer > "The agent doesn't always install properly and it can be a little difficult to push out to many users sometimes. " [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2932682) CB Chris B. Service Analyst > "It has saved use numerous truck rolls to our osp department." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4781915) VR Verified Reviewer Sr Pipeline Manager > "The element of being in person with someone can be helpful for certain people. If this is you, then this product may..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2419985) RM Ryan M. Systems Administrator > "The support tool works great and I like the mobile remote support tool as well." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4765335) VR Verified Reviewer Sr Pipeline Manager > "Getting people with no internet or very low internet experience can be stressful." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2419985) AS Ann S. VP Operations > "Very easy to install on our new computers, and immediately able to give out computers and work on lingering onboarding..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779306) JD JOHN D. Senior BI Analyst > "Could occasionally run in to problems with client access." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2994902) SP Shelby P. Service Analyst > "The majority of customers that we'd use this for assistance with are elderly, and i like that its very straight forward." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779490) VR Verified Reviewer System Administrator > "I don't like the way they license the app." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2918067) DM Dinesh M. IT Helpdesk > "it is highly secure and others cannot take control because of support Key" [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4780426) AS Ankit S. Applications Engineer > "software's user interface is too simplistic and lacking in advanced features." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763690) JM Jeff M. IT Manager > "We have tried many different remote softwares and Go To Resolve is the most thorough and the easist to use. " [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763439) KH Konnor H. IT Specialist > "Deployment could be a bit betterInterface looks a bit bare" [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4767559) HC Haresh C. Warehouse Executive > "Which improves productivity and reduces workload." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4477884) AS Ankit S. Applications Engineer > "software's user interface is too simplistic and lacking in advanced features." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763690) IF Ian F. IT Specialist > "The ease of use for the users is great and the chat box allows for easy communication." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4786012) AR Amelia R. customer service agent > "getting to know how to use the product at first was difficult" [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779287) AS Ann S. VP Operations > "I'm not a tech employee and have comfort with a good chunk of tech implementation, and this was super easy. " [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779306) VR Verified Reviewer Sr Pipeline Manager > "The element of being in person with someone can be helpful for certain people. If this is you, then this product may..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2419985) BP Ben P. E-commerce Consultant > "Remote support works well, good tools for setting up support sessions, plenty of logging options." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___3515327) SB Steve B. Director > "The inability to allow multiple support staff to join the same Unattended Session." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849352) [View Reviews](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/) ## User interface [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/) 4.73 (735) [LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/) 4.42 (216) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Splashtop Top features 28/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Annotations - API - Audit Trail - Chat/Messaging - Collaboration Tools - Compliance - Compliance Management - CRM - Cross-Platform - Customizable Branding - Customizable Reports - Data Encryption - Diagnostic Tools - File Sharing - File Transfer - Generative AI - Mobile Device Access - Multi-Channel Communication - Multi-Monitor Support - Multi-platform support - Multiple User Accounts - Multi - Session Handling - Real-Time Chat - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Remote Printing - Remote Reboot - Remote Update/Installation - Reporting - Reporting/Analytics - Screen Sharing - Self Service Portal - Server Monitoring - Session Recording - Session Transfer - Single Sign On - SSL Security - Summary Reports - Support Ticket Management - Surveys & Feedback - Third-Party Integrations - Troubleshooting - Two-Factor Authentication [See all features](https://www.capterra.com/p/162972/Splashtop-Business-Access/#features) LogMeIn Resolve 19/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Annotations - API - Audit Trail - Chat/Messaging - Collaboration Tools - Compliance - Compliance Management - CRM - Cross-Platform - Customizable Branding - Customizable Reports - Data Encryption - Diagnostic Tools - File Sharing - File Transfer - Generative AI - Mobile Device Access - Multi-Channel Communication - Multi-Monitor Support - Multi-platform support - Multiple User Accounts - Multi - Session Handling - Real-Time Chat - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Remote Printing - Remote Reboot - Remote Update/Installation - Reporting - Reporting/Analytics - Screen Sharing - Self Service Portal - Server Monitoring - Session Recording - Session Transfer - Single Sign On - SSL Security - Summary Reports - Support Ticket Management - Surveys & Feedback - Third-Party Integrations - Troubleshooting - Two-Factor Authentication [See all features](https://www.capterra.com/p/249584/GoTo-Resolve/#features) ### Recognition No recognitions have been awarded to Splashtop No recognitions have been awarded to LogMeIn Resolve ### Deployment & support Splashtop Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos LogMeIn Resolve Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Splashtop - By Splashtop - Located in United States - Founded in 2006 LogMeIn Resolve - By GoTo - Located in United States - Founded in 2003 ## Popular Comparisons [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.73 (735)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) vs [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.64 (1,865)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) $6/month Price $104/month 4.7 Features 4.6 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/162972-170018/Splashtop-Business-Access-vs-ManageEngine-Desktop-Central) [LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.42 (216)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/) vs [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,641)](https://www.capterra.com/p/194565/TeamViewer/reviews/) $29/month Price $24.9/month 4.4 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/194565-249584/TeamViewer-vs-GoTo-Resolve) [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.73 (735)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) vs [Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) $6/month Price Contact vendor for pricing 4.7 Features 4.7 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/162972-180609/Splashtop-Business-Access-vs-Action1-RMM) [LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.42 (216)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/) vs [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,491)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) $29/month Price ₹480/month 4.4 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/112011-249584/Zoho-Assist-vs-GoTo-Resolve) [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.73 (735)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) vs [Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.53 (461)](https://www.capterra.com/p/144309/Atera/reviews/) $6/month Price $129/month 4.7 Features 4.3 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144309-162972/Atera-vs-Splashtop-Business-Access) [LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.42 (216)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/) vs [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.60 (1,798)](https://www.capterra.com/p/149595/AnyDesk/reviews/) $29/month Price €22.9/month 4.4 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/149595-249584/AnyDesk-vs-GoTo-Resolve) [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.73 (735)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) vs [PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[4.80 (341)](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/) $6/month Price $1950/year 4.7 Features 4.7 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/162972-174535/Splashtop-Business-Access-vs-PDQ-Deploy) [LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.42 (216)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/) $29/month Price $8.75/month 4.4 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-249584/Slack-vs-GoTo-Resolve) [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.73 (735)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) vs [Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (311)](https://www.capterra.com/p/141792/Pulseway/reviews/) $6/month Price $67/month 4.7 Features 4.5 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/141792-162972/Pulseway-vs-Splashtop-Business-Access) [LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.42 (216)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/) vs [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) $29/month Price $199/year 4.4 Features 4.5 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/177094-249584/Supremo-Remote-Desktop-vs-GoTo-Resolve) [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.73 (735)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) vs [Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (493)](https://www.capterra.com/p/181954/Iru/reviews/) $6/month Price Contact vendor for pricing 4.7 Features 4.6 4.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/162972-181954/Splashtop-Business-Access-vs-Iru) [LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.42 (216)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/) $29/month Price Contact vendor for pricing 4.4 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/184229-249584/NinjaOne-vs-GoTo-Resolve)