# Compare Zoho Invoice vs Refrens 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Zoho Invoice and Refrens based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/163114-204191/Zoho-Invoice-vs-Refrens

---

# Zoho Invoice vs Refrens Features and Cost Comparison

Last updated June 4th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Zoho InvoiceRefrens2/4 selected

[Zoho Invoice](https://www.capterra.com/p/163114/Zoho-Invoice/)[4.7 (823)](https://www.capterra.com/p/163114/Zoho-Invoice/reviews/)

[Refrens](https://www.capterra.com/p/204191/Refrens/)[4.9 (225)](https://www.capterra.com/p/204191/Refrens/reviews/)

[## Zoho Invoice](https://www.capterra.com/p/163114/Zoho-Invoice/)[4.7 (823)](https://www.capterra.com/p/163114/Zoho-Invoice/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.7

Customer Service

4.5

Reviews Sentiment

Based on [823 reviews](#user-reviews)

Positive

789

Neutral

28

Negative

6

[## Refrens](https://www.capterra.com/p/204191/Refrens/)[4.9 (225)](https://www.capterra.com/p/204191/Refrens/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.7

Functionality

4.8

Ease of Use

4.8

Customer Service

4.7

Reviews Sentiment

Based on [225 reviews](#user-reviews)

Positive

223

Neutral

1

Negative

1

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## Summary

* * *

Key features rated by users

Features selected based on 15,533 reviews from billing and invoicing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

74%Fit

Missing features

Feature ratings

Invoice Creation

4.8

Invoice Processing

4.7

Payment Processing

4.5

Credit Card Processing

4.2

Quotes/Estimates

NA

83%Fit

High performer

Feature ratings

Invoice Creation

4.8

Invoice Processing

4.9

Payment Processing

4.8

Credit Card Processing

4.3

Quotes/Estimates

4.6

User satisfaction

User satisfaction

4.7

User reviews[823](https://www.capterra.com/p/163114/Zoho-Invoice/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.7

Customer support

4.5

User satisfaction

4.9

User reviews[225](https://www.capterra.com/p/204191/Refrens/reviews/)

Ease of use

4.8

Functionality

4.8

Value for money

4.7

Customer support

4.7

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Zoho Invoice is the perfect invoicing tool for freelancers and small business owners. It caters to the needs of every size of business, especially small businesses.

Best for

MSMEs, SMEs, Small Business, Consultancy, Agencies. Startups, Service Industry Businesses, Manufacturing Businesses, Traders, Wholesalers,

## User reviews

Pros & cons

JR

Julie R.

Owner

> "What I like most about Zoho invoices is the ability to create custom invoices and send them to my customers."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___7047359)

MAU

Marcos Alberto U.

Manager

> "On the billing system although it is very complete it can be confusing for some new users, it can be difficult to..."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6561443)

MM

Matthew M.

Summer Talent Intern

> "Zoho invoice is free for use making it my favorite tool for creating invoices and it makes it easier to track..."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___7052937)

BC

Bernard C.

Owner

> "i can't go mobile yet to make my clients receipts right there when they ask, I have to email them, and they be..."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6507519)

VR

Verified Reviewer

Business Manager

> "We are able to track our in-house lab invoices which makes it easy for me to calculate month end totals."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___7015112)

VR

Verified Reviewer

Musician

> "It's also a little annoying to set up invoices for time - I work as a musician and often have to bill people for a..."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6610151)

VR

Verified Reviewer

Founder of NKS PVT LTD

> "With the help of this I was able to send professional invoices quickly along with automatic payment reminders to my..."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6462222)

SS

Sally S.

Tutor

> "I don’t like that once you set up a customer, you cannot change the monetary unit they are invoiced in once you have..."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6509776)

GS

George S.

Senior Recruiter

> "Zoho Invoice is an exceptional invoicing solution, particularly for freelancers and small businesses looking for a..."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6617552)

SK

Shawna K.

Executive Director

> "Zoho implemented OneAuth that doesn't work so every month when I go to login & send invoices I can't"

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6846447)

RT

Ricki T.

Owner

> "It is a great free tool that makes it super easy to send invoices and collect payments together in one place"

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___7137830)

DY

Daniel Y.

Director

> "Difficult to handle invoicing in more than one currency in this free version."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6430866)

Sarp O.

Founder

> "It succeeds in meeting all the needs of managing the very basics of accounting like creating and sending a quote, an..."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6653863)

MAC

Miguel A C.

Sr. Consultant

> "I use it as a replacement for quick-books that has now decided to make even the desktop version a MONTHLY..."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___5051167)

MC

Mary C.

Managing Director

> "Simple, high level of functionality, free for first 1000 invoices, genuinely supporting small businesses, excellent..."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6743628)

RR

Renato R.

Video Production

> "Sometimes it can get complicated to understand all the different features and how they work without having to be an..."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6649948)

ET

ELAYNA T.

PRESIDENT

> "I LOVE THE FACT THAT ITS FREE AND STILL COMES WITH THE ABILITY TO ADD YOUR EXPENCES FOR EACH JOB SITE, AND EVEN..."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6510942)

JL

Jay L.

Owner operator

> "Don't like that it will erase your account if not used in 6 months."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6504558)

CH

Christopher H.

Owner

> "The payment processing is simple and has all the features that I need for my small business."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___7009611)

DZ

Dana Z.

Owner

> "It is quite a bit confusing at first, trying to figure out how to adjust the email. "

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6819796)

AK

Ashfak K.

Senior executive

> "It provides a clean, user-friendly interface that makes creating and sending professional invoices simple and..."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6567410)

SG

Sunil G.

Partner

> "Some features are hiding and cannot be found easily."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6730447)

AH

Alton H.

owner

> "Zoho has awesome features including different payment gateways to receive credit card payments."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6490643)

TS

Tiffany S.

Accounting

> "The Zoho product especially Zoho invoice is costly like hell"

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6613947)

KD

Katie D.

Human Resources Generalist

> "They're the way to go if you want an invoice platform with a almost seamless interface, without paying top dollar."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6488612)

AV

Alan V.

Assessor

> "Option to email is a little difficult."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6544745)

NS

Natalie S.

Senior immigration Advisor

> "Zoho invoice is free of charge and it's easy to use the pre made template to create invoce and receipts."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___7068498)

Pedro L.

CEO

> "Since it is not a certificated solution, it cannot be used in many countries where certified invoicing software is..."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6186398)

MR

Martin R.

Owner

> "It was an essential tool to access to invoice clients as a small business."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___7034907)

GC

Gina C.

Founder/Partner

> "I cannot bill different currencies for the same client in different invoices. "

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#SoftwareAdvice___5017042)

Sara B.

Accountant

> "The way I can crate and manage invoices for all customers is spectacular"

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6641411)

PR

Peter R.

Creative

> "It's a shame they won't let you delete old customers on the free system but retain invoice history."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#SoftwareAdvice___6053753)

VR

Verified Reviewer

CRM Manager

> "overall experience was very good, i used zoho invoice for sending out the invoices to my clients and vendors and..."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6615579)

RS

Raziela S.

Owner of WMA and Music teacher

> "I am unable to link my bank account to zoho invoice because I am based in South Africa."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#SoftwareAdvice___6128302)

VR

Verified Reviewer

Writer

> "You can choose from a ton of beautiful and customizable templates, add your logo and even automate recurring..."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6326230)

SG

Shauna G.

packager

> "sometimes have issues."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6668593)

SS

Sara S.

Property Manager

> "I also love the level of customization regarding color scheme, logo, etc."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6734251)

AG

Adam G.

Deputy executives officer

> "the application is slow on mobile phones yet many user are using android phones"

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___4971695)

DA

Doreen A.

Sales Manager

> "I have had an easy time preparing invoices with the software as it deals with all areas of invoicing and reporting..."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6179502)

RS

Raziela S.

Owner of WMA and Music teacher

> "I can't afford the dollar to South African Rand exchange rate per transaction."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#SoftwareAdvice___6128302)

KD

Katie D.

Human Resources Generalist

> "What's also helpful is the fact that I can craft invoices in different languages."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6488612)

JH

Jessica H.

Owner and Designer

> "After researching other options, I decided that Zoho Invoice no longer met my growing needs."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___4957076)

VR

Verified Reviewer

Writer

> "It features a dashboard where you can keep track of your business performance with insightful charts and graphs."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6326230)

KM

Karl M.

Owner

> "cant do qoutes on app without loading new items"

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#SoftwareAdvice___6005134)

RV

Rene V.

Partner

> "We registered our small business and didn't have capital to buy software or anything and with Zoho it was so easy I..."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6655852)

VR

Verified Reviewer

Director

> "Need some custom editors Cannot change sequence in invoice while adding, will have to delete that line and do it..."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___4226294)

BB

Brian B.

Business Owner

> "Professional and its free, makes things very easy with reports and statements for clients etc."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6537865)

JB

John B.

director

> "Nothing yet, apart from the factor two authenticator almost locked me out of my system"

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#SoftwareAdvice___4961341)

DS

David S.

Customer Service Representative

> "Zoho Invoice makes it super easy to create and send professional invoices."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6692754)

Bernard C.

Principal Consultant

> "Unfortunately, for that feature, Zoho requires an upgrade, which is understandable."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6228337)

VR

Verified Reviewer

Digital Creator

> "I like the fact it's secure by 2FA for the signing."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___7019943)

AA

Arun A.

Principal Consultant

> "Some features on template were difficult to customize"

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6139795)

Sanchita J.

Technical Support Expert

> "Very customizable tool according to the business requirement and needs."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6654042)

KM

Katleho M.

Technician

> "Payment options are not so accessible in my country, South Africa."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6294139)

SG

Sunil G.

Partner

> "I am very happy to use this software for my quotes and billing needs."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6730447)

JAK

Jean-Ann K.

Manager

> "The fact that not all applications are available in the mobile version"

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6279967)

AA

Angelo A.

Director

> "very much appreciate the free access provided to low transaction volume users."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6727935)

VR

Verified Reviewer

Writer

> "You can’t produce financial statements."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6326230)

SS

Sara S.

Property Manager

> "I really like the customization on the invoices."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6734251)

ST

Sergio T.

Marketing Consultant

> "This being, that whenever I update an invoice, either on my iPad or iPhone - it doesn't seem to update in real time..."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___4451536)

AV

Alan V.

Assessor

> "Enjoy the auto calculation of totals."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6544745)

BM

Barry M.

Director

> "The pricing is too expensive for s small entity."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___4937549)

JH

Jessica H.

Owner and Designer

> "This was fantastic entry-level software when my business was still very young, that allowed me to streamline invoice..."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___4957076)

Lynda D.

business systems strategist

> "when a new invoice line is entered, the empty default line remains and has to be deleted"

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___4815713)

SS

Sally S.

Tutor

> "I like that I was able to set it up myself with little initial knowledge of invoicing software."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6509776)

MS

Marco S.

Managing Director

> "The invoice email template editor was hard to use"

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6137943)

VR

Verified Reviewer

Writer

> "With this software, you can send invoices with ease from mobile or web and get paid quickly."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6326230)

FF

Frances F.

Sr. Counsel

> "The invoice only allows for products, so time conversions are not the best and are hard to understand."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___4787509)

DT

Deborah T.

Chief Executive Officer

> "Zoho Invoice helps me generate sales receipts for my business easily and efficiently."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___5079284)

VR

Verified Reviewer

Marketing Manager CRM

> "Some features are unusable."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6351595)

AV

Alan V.

Assessor

> "Good at assisting invoicing process."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6544745)

Nitin S.

Senior Graphics Designer

> "That's a little downside for me while using this tool. And their support team is a little slow in response, it took..."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___4653497)

EB

Erhan B.

Managing Director

> "Brilliant system, especially since it's free and contains so much functionality."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6567013)

AV

Andries V.

Car services

> "Having to retype all the vehicle's details every time they come back for a car service was just painful!Now, it is..."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#GetApp___4724934)

JJ

JD J.

Owner

> "I am just a small business owner doing construction work and Zoho makes it easy for me to get my invoices out and..."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6207092)

RC

Raymond C.

Director

> "I have just had R745.52 taken from my account when trying to use MFA authentication when the notice had said that..."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___4775738)

JL

Jay L.

Owner operator

> "Easy to use, great features like clone invoice to copy old information"

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___6504558)

PS

Peter S.

Marketing

> "Templates does not help much as they most times not exactly what needed like bank details must be on invoice"

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___4723641)

MT

Michael T.

Creative Director

> "Zoho provides a complete solution for my needs with regards to invoicing clients."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#SoftwareAdvice___5056894)

Skyler B.

Freelance Content Writer

> "I don't like the way that the card payments via Stripe appear on the invoice."

[See full review](https://www.capterra.com/p/163114/Zoho-Invoice/#Capterra___4801370)

[View Reviews](https://www.capterra.com/p/163114/Zoho-Invoice/reviews/)

KM

Kenneth M.

Manager

> "The platform saves time and keeps everything organized in one place, making daily business operations smoother. While there is room for improvement in..."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7166048)

KA

Kashish A.

CMO

> "I've tried multiple accounting/invoicing software in past and major issue have been either limitation to create invoice in multiple currencies and the..."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7162552)

RA

Riyaz A.

Owner

> "It simplifies the creation of quotations and invoices, and offers clear visibility of due dates, which makes tracking and follow-ups much more efficient."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7141826)

Charan P.

Founder

> "At times, the mobile app navigation feels less intuitive, occasional loading delays happen when handling multiple clients, and customer support response..."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7140199)

Shiv M.

Founder

> "The ability to generate real-time reports like P&L, balance sheet, and cash flow gives clear visibility into financial health."

[See full review](https://www.capterra.com/p/204191/Refrens/#GetApp___7117674)

SS

Santosh S.

Manager

> "Good, Additionally, advanced integrations and deeper financial customizations remain limited compared to larger platforms, and the reporting features are..."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7174901)

NM

Nitin M.

CEO

> "Being cloud-based, it allows our team to access data from anywhere, and the automation features save a significant amount of manual work."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7165379)

Alouis M.

Director of Marketing

> "The paid subscription can feel costly, particularly for small businesses or freelancers who only need a few more features than the free version offers."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7100319)

Sanket J.

VP-Business Development

> "Its primary strength lies in its simplicity and speed—you can generate professional, GST-compliant invoices in under a minute and share them instantly via..."

[See full review](https://www.capterra.com/p/204191/Refrens/#GetApp___7132715)

MI

Mukama I.

MANAGING DIRECTOR

> "The paid subscription can feel costly, particularly for small businesses or freelancers who only need a few more features than the free version offers."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7109335)

Alex Owusu A.

Electrical engineering services

> "I particularly use it’s invoice generation feature much, as it help prepare a professional invoice for my clients"

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7144123)

RL

Rebecca L.

Owner

> "Sometimes I end up recreating the same invoice multiple times before it finally saves successfully, which can be frustrating."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7113443)

Debadri N.

Partner

> "Also the Refrens associates are very efficient in resolving my issues related to my request for a customised plan tailored for my workflow."

[See full review](https://www.capterra.com/p/204191/Refrens/#GetApp___7090029)

CT

Chirag T.

Business Development

> "I was unable to add HSN codes in the quotation, which limited detailed tax classification thats it r"

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7089416)

SS

Santosh S.

Manager

> "Clean, User-Friendly Interface: The dashboard is highly intuitive, making it easy for users with no accounting background to generate professional..."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7174901)

SS

Santosh S.

Manager

> "Finally, a few premium features are locked behind paid plans, which can feel restrictive for growing businesses."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7174901)

KM

Kenneth M.

Manager

> "I also appreciate the ability to track payments, manage clients, and access records from anywhere through the cloud."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7166048)

RL

Rebecca L.

Owner

> "I wish it were more user-friendly, as it tends to crash frequently. While I wouldn’t necessarily call them “bugs,” there are definitely stability issues."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7113443)

HO

Happiness O.

Founder

> "It makes creating professional invoices fast and helps keep client accounts organized without any hassle."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7162570)

MA

Michael A.

Procurement officer

> "I least liked the limited customization options and occasional delays in receiving updates, which might affect my business."

[See full review](https://www.capterra.com/p/204191/Refrens/#GetApp___7026318)

PRP

Praveen Raj P.

WEDDING PHOTOGRAPHER

> "lead capturing feature is very much helpful for me to track my leads and send quotation & invoices instantsly."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7115205)

Kapil A.

IT

> "Offline Functionality: If you often work in areas with poor internet connectivity, the reliance on an internet connection for using Refrens on your phone..."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___6396076)

Aryan S.

Aerial Cinematographer

> "My experience with refrens has gone very smoothly and it gets my work faster and when clients need the invoices i can quickly generate it or quotation"

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7140049)

BA

Benard A.

Sales and Marketing

> "Before 2023, I struggled with inconsistent quotation formats."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7075273)

Balint Istvan S.

Managing Partner, CCO

> "Customer service is responsive and helpful when questions come up, which adds a lot of confidence when using the platform for business invoicing."

[See full review](https://www.capterra.com/p/204191/Refrens/#GetApp___7082851)

NA

Nimit A.

Co-Founder

> "Newer freelancers might find the reliance on testimonials a hurdle, and some advanced features of larger platforms are currently lacking."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___6780601)

Nicolas L.

Director

> "We moved away from using generic spreadsheets and over-complicated enterprise ERPs to Refrens because it specifically addresses the needs of service-based..."

[See full review](https://www.capterra.com/p/204191/Refrens/#GetApp___7113001)

SB

Stephan B.

Self Employed

> "Can't put any deductions in the main field, you have to use a special field for that which does not make cense."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___6768395)

KB

Karthik B.

Proprietor

> "It was life saver, I only spend a very little time of billing and other paper works and it helps in reminding me the due invoices which I find is helpful"

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7085030)

RS

RAMKESH S.

CEO

> "As i am one of the early users there were alot of minor glitches that I faced sometimes also we cannot have more customization options"

[See full review](https://www.capterra.com/p/204191/Refrens/#GetApp___6791940)

VR

Verified Reviewer

Owner

> "It also makes managing clients and payments in one place extremely convenient, making my workflow more organized and efficient."

[See full review](https://www.capterra.com/p/204191/Refrens/#GetApp___7124459)

MM

Mario M.

Mr

> "Lack of customization, time zone difference for agents"

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___6568866)

MF

Mohd F.

Business owner

> "The clean interface and useful features like client management and tracking make it a great tool for small businesses.”"

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7126812)

Marius W.

Owner

> "A lot of menu points are a bit confusing sometimes."

[See full review](https://www.capterra.com/p/204191/Refrens/#GetApp___6768233)

RL

Rebecca L.

Owner

> "The platform is simple to navigate, which allows me to quickly create and send invoices without spending a lot of time figuring things out."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7113443)

Kamal T.

CEO

> "There isn't the french language, i need it most of the time to show a better looking Invoice, most of my clients don't speak english."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___4986653)

Adam I.

Exec

> "Creating invoices, tracking payments, and managing clients can be done quickly without confusion."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7132699)

Mohd S.

Web Designer

> "I tried writing on support chat from the dashboard as well but the message fails to send everytime."

[See full review](https://www.capterra.com/p/204191/Refrens/#GetApp___6136795)

NM

Nitin M.

CEO

> "The GST support, customizable templates, and client management features are particularly useful."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7165379)

SC

Suhel C.

Store Manager

> "As I have mentioned that when I put item wise discount while I am preparing a quotation it gives a wrong calculation."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___5019695)

Shiv M.

Founder

> "What stands out the most is how automated the entire system is right from invoice generation to bookkeeping and payment tracking."

[See full review](https://www.capterra.com/p/204191/Refrens/#GetApp___7117674)

Mohd S.

Web Designer

> "Scammers!!!"

[See full review](https://www.capterra.com/p/204191/Refrens/#GetApp___6136795)

AU

Abrar U.

Support cordinator

> "Overall, Refrens is reliable, efficient, and perfect for freelancers or small businesses who want a simple yet powerful invoicing solution without..."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___7123807)

BG

Bharat G.

Managing Director

> "Minor field changes are sometimes difficult."

[See full review](https://www.capterra.com/p/204191/Refrens/#Capterra___4711102)

[View Reviews](https://www.capterra.com/p/204191/Refrens/reviews/)

## User interface

4.73 (823)

[Refrens](https://www.capterra.com/p/204191/Refrens/)

4.88 (225)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting Integration

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Zoho Invoice

24/50

-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Receipt Matching
-   Backup and Recovery
-   Billing Portal
-   Bulk Send
-   Client Management
-   Compliance Management
-   Contact Database
-   Contingency Billing
-   Credit Card Processing
-   Credit Note
-   Customizable Branding
-   Customizable Invoices
-   Customizable Reports
-   Customizable Templates
-   Document Management
-   Dunning Management
-   Duplicate Detection
-   Dynamic Pricing
-   Email Management
-   Event Logs
-   File Encryption
-   File Sharing
-   Financial Management
-   Fraud Detection
-   Generative AI
-   Hourly Billing
-   Invoice Creation
-   Invoice History
-   Invoice Processing
-   Master Data Management
-   Mobile Payments
-   Multi-Currency
-   Multi-Language
-   Online Invoicing
-   Payment Processing
-   Project Billing
-   Projections
-   Purchase Order Management
-   Purchasing & Receiving
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Reminders
-   Reporting & Statistics

[See all features](https://www.capterra.com/p/163114/Zoho-Invoice/#features)

Refrens

Top features

41/50

-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Receipt Matching
-   Backup and Recovery
-   Billing Portal
-   Bulk Send
-   Client Management
-   Compliance Management
-   Contact Database
-   Contingency Billing
-   Credit Card Processing
-   Credit Note
-   Customizable Branding
-   Customizable Invoices
-   Customizable Reports
-   Customizable Templates
-   Document Management
-   Dunning Management
-   Duplicate Detection
-   Dynamic Pricing
-   Email Management
-   Event Logs
-   File Encryption
-   File Sharing
-   Financial Management
-   Fraud Detection
-   Generative AI
-   Hourly Billing
-   Invoice Creation
-   Invoice History
-   Invoice Processing
-   Master Data Management
-   Mobile Payments
-   Multi-Currency
-   Multi-Language
-   Online Invoicing
-   Payment Processing
-   Project Billing
-   Projections
-   Purchase Order Management
-   Purchasing & Receiving
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Recurring/Subscription Billing
-   Reminders
-   Reporting & Statistics

[See all features](https://www.capterra.com/p/204191/Refrens/#features)

### Recognition

Zoho Invoice is recognized as a top-rated tool in 5 Capterra Shortlist reports

Best Value Billing and InvoicingSoftware (2026) 

Best Value Billing and InvoicingSoftware (2025) 

Best Value Billing and InvoicingSoftware (2024) 

Best Value Billing and InvoicingSoftware (2023) 

Best Value Billing and InvoicingSoftware (2022) 

Refrens

Best Value Billing and InvoicingSoftware (2023) 

### Deployment & support

Zoho Invoice

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Refrens

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zoho Invoice

-   By Zoho
-   Located in United States
-   Founded in 1996

Refrens

-   By Refrens Internet
-   Located in India
-   Founded in

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