---
title: "Compare Zoho Books vs QuickBooks Online 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Zoho Books and QuickBooks Online based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/163115-190778/Zoho-Books-vs-QuickBooks-Online"
page_type: "comparison"
language: "en"
publication_date: "2026-10-19"
---

# Zoho Books vs QuickBooks Online Features and Cost Comparison

Last updated October 19th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Zoho BooksQuickBooks Online2/4 selected

[Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[4.4 (684)](https://www.capterra.com/p/163115/Zoho-Books/reviews/)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.3 (8,555)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

[## Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[4.4 (684)](https://www.capterra.com/p/163115/Zoho-Books/reviews/)

Starting Price

$20.00/month

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.4

Customer Service

4.2

Reviews Sentiment

Based on [684 reviews](#user-reviews)

Positive

610

Neutral

45

Negative

29

[## QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.3 (8,555)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

Starting Price

$38.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.2

Customer Service

4

Reviews Sentiment

Based on [8,555 reviews](#user-reviews)

Positive

7,359

Neutral

722

Negative

474

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 9,147 reviews from accounting software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

62%Fit

Missing features

Feature ratings

Chart of Accounts

NA

Data Security

4.7

Document Management

NA

Billing & Invoicing

4.4

Bank Reconciliation

4.2

66%Fit

Missing features

Feature ratings

Chart of Accounts

4.5

Data Security

NA

Document Management

NA

Billing & Invoicing

4.4

Bank Reconciliation

4.4

User satisfaction

User satisfaction

4.4

User reviews[684](https://www.capterra.com/p/163115/Zoho-Books/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.4

Customer support

4.2

User satisfaction

4.3

User reviews[8,555](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

Ease of use

4.2

Functionality

4.3

Value for money

4.2

Customer support

4.0

Price starts from

Price starts from

$20Other, Per Month

-   Free version
-   Free trial

Price starts from

$38Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Zoho Books caters to businesses of all sizes across multiple industries, such as legal, real estate, retail, wholesale, education, maritime, financial services, healthcare, manufacturing and more.

Best for

QuickBooks Online is used by freelancers, accountants, bookkeepers, CFOs, financial managers, contractors, retailers, professional service providers, nonprofits, and charities.

## User reviews

Pros & cons

JD

John D.

Financial Controller

> "It links to Dext so it can auto import invoices and there is possibility to import and export most information in bulk (works well for chart of..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___7192201)

JD

John D.

Financial Controller

> "There is Zoho Analytics that might be able to combine all our company's general ledgers but it's not user friendly at all, still not managed to..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___7192201)

MA

Md A.

Research Assistant

> "It handles the daily grind like sending out invoices and matching up bank statements incredibly well. Plus, if you already use other Zoho apps..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___7193987)

JD

John D.

Financial Controller

> "The bulk update tool is really frustrating - you can only do 25 items at a time, and it doesn't even show you the transaction details, just the..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___7192201)

Ritvik V.

Owner and E-Commerce Operations Manager

> "Being able to see transactions in AED and have expenses automatically pulled from the Wio company account made managing the finances much more..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___7202503)

JD

John D.

Financial Controller

> "lists some fields you can't have shown on the main page, and some fields can't be shown on reports when theres absolutely no reason why it..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___7192201)

VR

Verified Reviewer

IT Engineer

> "The automation features save time, and the integration with other Zoho applications makes it an excellent choice for small and growing..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___7190979)

JD

John D.

Financial Controller

> "Its made by people that have not had to use it as an accounts manager/financial controller, or worked in accounts practice. If the developers..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___7192201)

VR

Verified Reviewer

IT Engineer

> "The regular updates and automation features make managing finances much more efficient, and I would recommend it to other small and..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___7190979)

JD

John D.

Financial Controller

> "Oh and smart matching of bank items, is non existent except maybe where a payment matches an invoice exactly - you can't tick multiple at once..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___7192201)

MZA

Muhammad Zohaib A.

Talent Acquisition Officer

> "It has a simple, easy-to-use interface that makes financial record-keeping and information handling less complicated."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___7209606)

NHH

Nguyen H. H.

Deputy Service Manager

> "Certain operations such as importing bulk data are a bit cumbersome."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___7163564)

Ritvik V.

Owner and E-Commerce Operations Manager

> "The bank connection with Wio was especially useful because it automatically tracked expenses from the company bank account"

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___7202503)

JD

John D.

Financial Controller

> "Not only that but some things can't be bulk updated, some you have to do manually (like project!)"

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___7192201)

NHH

Nguyen H. H.

Deputy Service Manager

> "The bank feed connection has saved us hours a month working on reconciling transactions."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___7163564)

LT

Luke T.

Director and Tutor

> "Another small problem is that it doesn't import your bank transactions until the day after the transaction has taken place, despite refreshing..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6829781)

VR

Verified Reviewer

IT Engineer

> "Zoho Books is easy to use and offers a clean, intuitive interface that makes accounting tasks straightforward."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___7190979)

DS

David S.

Customer Service Representative

> "The mobile app isn’t as functional as the desktop version, and while the reporting options are good, they could be better customized."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6692753)

MZA

Muhammad Zohaib A.

Talent Acquisition Officer

> "Zoho Books is a good choice for businesses looking for good affordability and helpful client assistance."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___7209606)

GK

Girish K.

Owber

> "No desire to even show how a feature works."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#SoftwareAdvice___7076078)

VR

Verified Reviewer

Growth Head - Sales

> "It’s also one of the most widely used products out there and has really played a big role in transforming how businesses manage accounting..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___7122967)

GK

Girish K.

Owber

> "Zoho support has no solution for this."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#SoftwareAdvice___7076078)

BB

Ben B.

CEO

> "Free plan for businesses under $50K in revenue is good and we use it with Zoho Expense and it works seamlessly."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6734256)

SG

Sally G.

Customer Service Auditor

> "Some features don't work if you are not in the US."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6861693)

VR

Verified Reviewer

Gen Secretary

> "Havent experienced any bug, there was one concern which was fixed immediately. and i'd recommend it for both small business as well as large..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___7058032)

AV

Alisodai V.

Proprietor

> "They were unable to give any solution for my problem even after 7 months time."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___7020672)

BB

Ben B.

CEO

> "Favorite feature: automated invoicing and payment tracking."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6734256)

PB

Phillip B.

President

> "For example, if you accidently add a wrong item you will have to cancel it out on the books with another entry."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6178338)

VR

Verified Reviewer

Gen Secretary

> "Data management is so good, i am uploading all the invoices too in the application."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___7058032)

DR

Darren R.

Director

> "The only one annoyance is the search from some screens you need to know the exact customer name or item name to search. Where as some screens..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___5072227)

VR

Verified Reviewer

COO

> "I love the waste option of opportunities to adapt things like templates to automate as much as possible and safe time."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6648480)

AM

Alicia M.

Accountant

> "For example, in the UK a sales balance of -£100 means that the customer owes £100 pounds and has to pay."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6028821)

Raj Shekhar S.

Cofounder

> "Their has been no product failures or issues, and new features are regularly rolled out too."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___7066801)

HD

Haythum D.

IT Engineer

> "in Zoho Books can't customize more advanced financial reportsZoho Books is more costly compared to other accounting software specially when..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4946352)

DS

David S.

Customer Service Representative

> "It also offers great GST compliance features which are a big advantage for my business."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6692753)

SK

Stephen K.

insurance manager

> "it limits vendors list and once reached you have to pay additional amount first and its very difficult to learn basically how to handle..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4655805)

BB

Ben B.

CEO

> "Mobile app is a plus, gives real-time access to financials."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6734256)

ME

Mohamed E.

manager

> "Data migration is quite difficult for businesses with a lot of data."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6423440)

VR

Verified Reviewer

COO

> "Zoho Books combines quoting, invoicing in a very efficient way."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6648480)

MG

Michael G.

President

> "does not integrate easily with Microsoft Office suite"

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6559335)

JW

Joel W.

Program Manager

> "I like the way the software allows us to reconcile various transaction hence eliminating errors in reporting."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6167413)

DS

DAMON S.

Director

> "Uncleared notifications on the app that I just can’t seem to clear"

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6466142)

VV

Vikas V.

Software Consultant

> "Reports are a great way to break things down for more clarifity."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6685125)

SY

Surjesh Y.

Software Engineer

> "Some users might discover that the software is not as customised as they would want. Although it has a variety of functions, there might not be..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4628961)

BB

Ben B.

CEO

> "Cloud-based with a solid mobile app so good for being on the go."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6734256)

HN

Hilda N.

Youth research advisor

> "The application is mostly very slow when updating it and in the process you may lose your data and in the due course costimg you a lot of time..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4707361)

Alfredo J.

Consultant

> "I was able to easily migrate after a bad experience with quickbooks and from there been able to slightly customize it for my needs."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6501659)

IL

Immaculate L.

Finance Director

> "The bank connection doesn't always work nicely, sometimes it delay to update and end up sending incorrect statements to customers."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4604401)

SG

Sally G.

Customer Service Auditor

> "The interface is clean and clear."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6861693)

Kirti V.

developer

> "However, some users have reported issues with customer support and limited customization options."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4631918)

ME

Mohamed E.

manager

> "The best thing that has happened to me is the ease with which I can now complete all accounting activities with Zoho Books."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6423440)

Shyamal P.

Founder

> "They forced us to buy 12 months subscription saying migration won't be done unless we pay2."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4611027)

VK

Vinit K.

Backend developer

> "The ability of Zoho Books to handle accounting chores like billing, expenditure tracking, and bank reconciliations is one of its finest..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4623050)

MA

Monica A.

program manager

> "the application is very hard to master mostly on how to handle recurring payments within your organization"

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4983997)

GK

Gatuko K.

Accounting Manager

> "It handles accounts payable and comes with lots of data security features"

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6174493)

Becky F.

Software Developer

> "This is the trickiest part because I can't really think of anything I dislike; however, I do have some comment on the quality of customer..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4669391)

ME

Mohamed E.

manager

> "One of the easiest interfaces for creating estimates and invoices is Zoho Books."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6423440)

VR

Verified Reviewer

Software developer

> "Limited customer support users can only access support via email or live chat,- limited user permissions"

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4640276)

Dedre M.

Owner

> "Due to the fact that you can manager all financially transactions within your dashboard, including invoicing and billing, makes this a valuable..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4808090)

Kirti V.

developer

> "Zoho Books offers limited support options, which may be frustrating for users who require immediate assistance."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4631918)

ME

Mohamed E.

manager

> "The main benefit is that it offers a range of plans at reasonable prices to accommodate diverse business needs."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6423440)

VR

Verified Reviewer

Land Surveyor

> "There are also expenses that I incur on my own as an employee of the company that need to be assigned to me alone still using my email address..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#GetApp___3433842)

HN

Hilda N.

Youth research advisor

> "With Zoho book I have been able to manage customers and suppliers interaction using client protal and by sitting up payments reminders through..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4707361)

DP

Darshan P.

Administrator

> "It has more user restrictions and payroll service is not available."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4775876)

NL

Nzai L.

project officer sanitation and hygiene

> "i like the ability of the software to manage clients online through clients patrol and making recuring invoices payments , its user interface..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4962668)

BH

Ben H.

Manager

> "Very little hand holding or clues for the average business user that doesn't have an accounting degree."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4622616)

SA

Sayed A.

Project Engineer

> "It has automation capabilities, such as automatic bank feeds and recurring invoices, have been praised for saving time and streamlining..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4741271)

SV

Shanmugam V.

Article Trainee

> "The data migration from our old software to Zoho was a bit difficult."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4601740)

TA

Tarek A.

Customer Service Specialist

> "I get tasks related to real-time management, such as interval billing and invoicing, so ZohoBooks' features are practical for this field."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4602422)

FF

Frank F.

President

> "When there is an update with the a financial institution Zoho Books takes forever to make that update causing issues with keeping tracking of..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___3503773)

Kirti V.

developer

> "Zoho Books automates many time-consuming tasks, such as invoicing, payment reminders, and expense tracking, saving you time and increasing..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4631918)

TM

Theresa M.

CEO

> "They forgot to tell you to click on Settings first, and THEN select Preferences."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4793501)

Sarp O.

Founder

> "It is the most user-friendly and comprehensive accounting platform I have used."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6653779)

BC

Briana C.

Accounts Payable Manager

> "Now that things are web-based when the wi-fi goes out I can't use the software."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4344049)

SN

Siyabonga N.

Junior Tax practitioner

> "The Online Invoicing has great features such as personalizing invoices with their logo, colours, and fonts., plus you can also track invoice..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4738813)

Shyamal P.

Founder

> "This migration tool fails for unknown reasosns."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4611027)

SV

Shanmugam V.

Article Trainee

> "Many crucial things for a business like billing and invoicing, bank reconciliation, financial reporting, various report generation etc., are..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4601740)

MK

Milena K.

Bookkeeper

> "Limitation of the functions and the customer service wasn't as expected."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4789839)

JK

Joe K.

CEO

> "It's an amazing software for those who don't have the 2 mentioned issues"

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6628497)

KF

Kadeem F.

IT Consultant

> "Invoice customisation is really lacking."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4780181)

SG

Sally G.

Customer Service Auditor

> "The interface is clean and clear."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6861693)

TM

Theresa M.

CEO

> "This is the most non-intuitive, difficult, cumbersome, obscure programme I have ever worked with."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4793501)

AB

Andrei B.

Branch Manager

> "I really like Zoho Books, the design is nice and intuitive."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6296522)

AD

Assimi D.

Marketing and communication director

> "Zoho books has an interface that is not easy to use."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4556238)

AM

Alicia M.

Accountant

> "It looks modern and intuitive."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6028821)

MG

Michael G.

President

> "does not integrate easily with Microsoft Office suite"

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6559335)

TM

Theresa M.

CEO

> "We had thought that because of Wave Accounting's recommendation, that Zoho Books would be similarly user-friendly and intuitive."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4793501)

Adrian P.

CEO

> "The integration for Amazon Seller Central was not great."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___2875128)

AC

Anthony C.

University Intern

> "Zoho Books also offers integration with other Zoho services, such as CRM and Human Resources, which makes collaboration and project management..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4782184)

GK

Girish K.

Owber

> "Zoho support has no solution for this."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#SoftwareAdvice___7076078)

AB

Andrei B.

Branch Manager

> "Integrates good with other Zoho apps if you are using them."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___6296522)

DR

Darren R.

Director

> "The only one annoyance is the search from some screens you need to know the exact customer name or item name to search. Where as some screens..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___5072227)

Sara B.

Human Resources Generalist

> "Zoho Books integrates quite smoothly with both Zoho CRM and Zoho Subscriptions."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4514019)

Becky F.

Software Developer

> "This is the trickiest part because I can't really think of anything I dislike; however, I do have some comment on the quality of customer..."

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4669391)

HD

Haythum D.

IT Engineer

> "Zoho Books integrates with other Zoho applicationsZoho"

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4946352)

VR

Verified Reviewer

Software developer

> "Limited customer support users can only access support via email or live chat,- limited user permissions"

[See full review](https://www.capterra.com/p/163115/Zoho-Books/#Capterra___4640276)

[View Reviews](https://www.capterra.com/p/163115/Zoho-Books/reviews/)

JB

Jillean B.

Manager

> "This feature allows me to provide prompt and effective support to my employees, ensuring they receive the assistance they need, regardless of their location or my own, which..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153230)

JF

Julie F.

Office manager - payroll coordinator

> "has sent his ID three separate times, bank statement, federal id info, phone bills, letters from our bank, to "verify" and they told us it was all good and then lock us out of..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7161458)

JH

Jeff H.

Front office manager

> "It has all the tools I need to manage my finances, create invoices, track expenses, and run reports without having to use multiple programs."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7174523)

JB

Jillean B.

Manager

> "This deficiency directly contributes to inaccuracies in inventory records, increasing the risk of stockouts, and complicating efforts to effectively optimize sales strategies and..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153230)

JH

Jeff H.

Front office manager

> "The platform has helped streamline my daily accounting tasks and saves me a significant amount of time. While customer support can sometimes take longer to respond than I'd like,..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7174523)

Kristen D.

None

> "I spoke with three separate levels of customer service supervisors, and they all told me the exact same unacceptable policy: the only way to reactivate my account was to pay the..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7199648)

VC

Viergela C.

ABA

> "It helps keep financial information organized and allows users to manage invoices, expenses, and reports in one place."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7204151)

KA

Khyan A.

Administrator and Senior Story Board Artist

> "Some workflows aren’t always as intuitive as they first appear, especially for non-finance users. As the system scales with more data, performance can occasionally slow down,..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153651)

MG

Monique G.

President

> "Overall, this platform streamlines financial management, improved visibility into bisiness perfomance and helped us maintain accurate records while supporting informed decision..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7179828)

Kristen D.

None

> "Essentially, they are holding small business accounts hostage, forcing customers to float them over $800 in unwanted funds just to fix a payment method and change a plan."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7199648)

JS

Jonathan S.

Founder

> "It offers a solid set of accounting features, financial reporting, invoicing, and bank transaction management."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7160845)

Kristen D.

None

> "Forcing a customer to pay for a tier they explicitly stated they do not want, under the promise of a future refund, is terrible business practice and a complete lack of customer..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7199648)

HJ

Hamish J.

Finance Manager

> "Its user-friendly interface and regular use have made it an integral part of my daily workflow. While there are some minor hiccups, the software's strengths far outweigh its..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7183117)

AR

Andrew R.

Operations

> "QuickBooks Online lacks advanced features found in the desktop version, such as advanced inventory, job costing, and industry-specific tools."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7045404)

KA

Khyan A.

Administrator and Senior Story Board Artist

> "Team collaboration is also decent, particularly when multiple users (like finance teams, accountants, or managers) need access to the same financial data in real time."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153651)

Arianna W.

Owner

> "There is no way to reliably set up what is relevant and how to record different suppliers, no chance to have categories remembered, even when defining defaults."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7075101)

KA

Khyan A.

Administrator and Senior Story Board Artist

> "QuickBooks Online is a solid, easy-to-use accounting platform that works well for day-to-day financial management without needing deep accounting knowledge."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153651)

JC

Jacob C.

Owner

> "Unable to submit returns directly through a portal, lack of automated ai bookkeeping, difficult to navigate"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7164223)

VR

Verified Reviewer

General Manager

> "The automation features—bank feeds, recurring invoices, and rules—save a ton of time, and the dashboard gives a clear snapshot of cash flow without needing to dig around."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7055195)

MC

Mike C.

CFO

> "We had had the online version for about 7 months and have had to call technical support 11 times so far. And then, when the system crashes, you're required to put in a..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7212053)

Nathan H.

Owner

> "It’s a robust program that gives small businesses like myself a way to track accounting, invoicing and credit card, etc. payments all in o e and at an affordable rate."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7104187)

HJ

Hamish J.

Finance Manager

> "One thing that's kind of annoying is that the reporting features can be a bit tricky to navigate, especially when you're trying to customize reports."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7183117)

NC

Nikki C.

Permit Technician

> "The real-time syncing with bank accounts is especially helpful because it keeps everything updated automatically, and the dashboards give a clear snapshot of cash flow and business..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136893)

Kevin H.

Owner

> "the dates. if i change a date on an estimate sheet, that carries through to the invoices and if i dont catch it my clients get overdue invoices. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7103185)

LA

Lauren A.

Administrator

> "The payroll function is so beneficial with Quickbooks tracking live checks and auto-creating labor and tax reports, and filing and paying taxes automatically."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7141459)

NA

Nicholas A.

Principal Software Engineer

> "The navigation can be a bit clunky at times and doing historical research of payrolls from prior years is not snappy."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7174351)

NC

Nikki C.

Permit Technician

> "It handles core tasks like invoicing, expense tracking, and financial reporting efficiently, and the automatic bank syncing helps keep records accurate and up to date. While there..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136893)

CC

Camille C.

Owner

> "I never used the invoice function as I use other software for that but felt that the value for money wasn't there when there were bugs as it was very difficult to get in touch with..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7202045)

TJ

Tyler J.

Owner

> "Allowing me to add my Bookkeeper to gain access makes this a lot easier come tax time which saves me! Though I use a CRM platform for my invoicing and payments, QBO has those..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7063977)

JS

Jonathan S.

Founder

> "Bank and credit card accounts frequently disconnect for no apparent reason, and reconnecting them can be time-consuming and frustrating."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7160845)

KUMAR H.

Account executive

> "I mainly used it for managing basic accounting task, reporting , aging report, Ar report invoices tracking, it help me to stay organised and reduce my manual working."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7115950)

K F.

Developer

> "It's a bit complicated to navigate it if you're not a financially inclined person. And they only give you limited AI access to ask for help."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7206108)

KA

Khyan A.

Administrator and Senior Story Board Artist

> "It’s particularly useful for invoicing, expense tracking, and giving visibility across business finances in real time."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153651)

LH

Lyla H.

Administrator

> "Our customers became linked and I am still trying to figure out how to link their payments to them so it stops showing overdue invoices but the last 3 people recommend I pay for..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7046492)

LS

Loren S.

Managing Director

> "There's a lot of depth to it for a bookkeeping software, where a good accountant can make the most of each subscription tier with some creativity."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7155674)

SS

Stephanie S.

Bookkeeper and Treasurer

> "I don't like that it works to ensure that people without an accounting background can record data accurately however its not as useful when you know what the accounting that you..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7047209)

JB

Jillean B.

Manager

> "The invoicing system is incredibly user-friendly, not only for my team but also for my clients, who find the payment process to be very convenient and efficient, contributing..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153230)

MK

Michelle K.

Accountant

> "It has been difficult to convert our data from Desktop and the loss of ability to have multiple invoice templates from different departments has caused us to restructure our billing..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6716163)

KS

Kaitlyn S.

Executive Director

> "We also appreciated the ability to categorize donations, track grants, and quickly pull year-end reports for audits and budgeting."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7125089)

JF

Julie F.

Office manager - payroll coordinator

> "They did not tell us they locked us out, they just did it and when we went to process payroll Monday we got a message that we are locked out and they need to verify AGAIN!!!!!!"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7161458)

VR

Verified Reviewer

Customer Support

> "The dashboard gives a clear, real-time snapshot of your finances, and navigating between invoicing, expenses, and reports feels seamless."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7113370)

BN

Bruce N.

President

> "Very frustrating to use, stop allowing QB to integrate with Bank account, too many double entries, making bank and credit card reconciliation a problem."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7061681)

NE

Nicholas E.

Framer

> "Quickbooks online is a very user-friendly, intuitive website that simplifies accounting, budgeting, invoicing."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7164122)

Andrew H.

Company Director

> "It's not a simple case of just uploading receipts, you have to manually edit a lot of expenses"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7154184)

ML

Melissa L.

Business Manager

> "It is so convenient to have everything in one place, including payroll, invoicing, receipt tracking and account reconciliation."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7198592)

Parker W.

Teacher

> "Some parts of the system feel more complicated than they need to be, and finding certain settings can be frustrating at times."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7212584)

VR

Verified Reviewer

COO

> "Our resources are limited, so QBO is a good, inexpensive tool to help us manage several key areas like bookkeeping, invoicing, reporting."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7100561)

MS

Michael S.

owner

> "Harder to use and navigate. When I close a task it often jumps back to the home page instead of remaining in the task subset I was working on. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7209588)

KS

Kaitlyn S.

Executive Director

> "The platform improved organization and transparency in our financial tracking and made it easier to prepare reports for the board and budgeting."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7125089)

MM

Maria M.

HR Manager

> "Additionally, as data volume grows, the system may become slower, which can impact efficiency during high-volume tasks like reconciliations or reporting."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7130664)

Nathan H.

Owner

> "It allows me to track my hours, receipts and makes invoicing easy so that I don’t have to worry about making mistakes."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7104187)

SA

Suman A.

Owner,Bookkeeper,TaxPreparer

> "Can run slow at times and has an occasional sync issue with bank feeds."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7161957)

Stacy M.

Accountant

> "The ability to take credit cards and ACH payments works well & has actually made a positive impact on our ability to collect customer accounts quicker."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7054657)

TD

Traci D.

owner

> "The Cons are that it allows non bookkeeper/accountants to do things that should not be allowed and should only be done by bookkeepers/accountant. When I want to print something I..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6821142)

ZS

Zachary S.

Physical Therapist

> "I like that I can manage my employees timecards and look at my paychecks in the same place easily."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7192586)

MH

Maranda H.

Founder

> "It is overly complicated and has no real budgeting features for true cash flow planning, think every dollar systems."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7134631)

Gena T.

Owner

> "Mobile app functionality – The mobile app allows quick checks, invoicing, and receipt capture on the go."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7064951)

MS

Michael S.

owner

> "THE AI features are useless and cause more problems and slow down our use of the product."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7209588)

RB

Rob B.

Director of Photography

> "I can easily add services and products and sending a payment link to customers is easy; I can either email them directly from Quickbooks or copy a link to send from my own email."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7053562)

SR

Samantha R.

Finance

> "QuickBooks Online can be quite pricey, has limited customization, and it has occasional sync glitches."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7130955)

KA

Khyan A.

Administrator and Senior Story Board Artist

> "From a value standpoint, it’s generally good for what it offers, especially for small to mid-sized businesses that want a straightforward accounting solution without heavy..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153651)

SB

Syretha B.

Firm Administrator

> "While I appreciate the added security, I do get frustrated at times when sessions time out and I have to login and authenticate multiple times throughout the day."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7053610)

AZ

Andrew Z.

Operations Manager

> "It has been a blessing for managing our company's financing. Because it is always available through a web browser, means that I can always handle any invoicing need no mater where I..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7109418)

TR

Tanya R.

Founder

> "There was a feature where you could email a receipt to the quickbooks account and it would automatically import the receipt to the relevant transaction - which would have been super..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6649542)

JG

Jasmine G.

Office Assistant

> "From tracking expenses and managing vendor payments to generating detailed reports and preparing payroll, QuickBooks gives me the tools I need to support daily operations..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6866198)

HG

Hollie G.

Office Manager

> "This happens especially after random updates (unnecessary for the most part) and the techs have no idea how to help as they are restricted by the new updates and cannot really offer..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7136253)

VR

Verified Reviewer

Project Manager

> "Quickbooks has allowed our company to manage our accounting in house and produce financial reports, readily available for our project and quarterly meetings."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6693962)

David K.

President

> "Intuit practically has a monopoly here (especially after acquiring Xero) - and they just lay the costs onto us business owners. So prepare yourself for the monthly, quarterly, or..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6771101)

PM

Patrick M.

Chief Accountant

> "QuickBooks Online offers features that enables me to streamline processes such as invoicing, time tracking on projects and billing."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6873189)

MM

Marco M.

Sales CSR

> "Their app functionality is is not quite fully compatible with my phone."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7151357)

BB

Brent B.

VP Business Development

> "Quickbooks Online is a very efficient product that gives our small business real time data and reports to help us guide all of our decision making and track our progress and goals..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7016100)

VR

Verified Reviewer

General Manager

> "The reporting tools are powerful, but customizing them can be frustrating, and sometimes it feels like things take more clicks than they should."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7055195)

VR

Verified Reviewer

Project Manager

> "Overall, integrating Intuit and QuickBooks Online into our company operations has significantly improved overall operations management and allows us to easily asses our finances to..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6693962)

VR

Verified Reviewer

General Manager

> "I’ve also run into occasional glitches with bank feed syncing—nothing major, but enough to slow things down when you’re trying to reconcile quickly."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7055195)

JI

Jack I.

IT Consultant

> "Quickbooks helps me keep my business finances in check, automatically synchronises with my bank and helps me manage payroll, of which I wouldn't ordinarily know where to start with."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7031654)

RB

Ramona B.

Principal

> "I have spent over an hour and a half with customer support to learn that there is no way to run a report that reflects only business miles, even though they are tracked. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7124657)

TB

Thomas B.

Bookkeeper-Administrator

> "Invoicing and payments are seamless, and financial reporting tools provide all the insights we need without extra software. Because it’s cloud-based, we always have secure access to..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7041164)

VR

Verified Reviewer

COO

> "We wanted to use the bill pay feature, but it required an extra fee at the time (not sure if this is still the case), and we didn't want to pay the premium."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7100561)

SB

Savannah B.

Owner operator

> "I have integrated my CRM software with my quickbooks online account, which eliviates so much time and grants the ease of knowing record is being kept of my customer relations as..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6662238)

DE

Deborah E.

Owner, Accounting, Administration

> "This resulted in confusion and slow payments from our clients."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7212451)

Deborah T.

Controller

> "The program is intuitive and offers as much guidance with helpful hints, as needed. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7104742)

Roger A.

Owner

> "It can be expensive and sometimes not very intuitive."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7078839)

MJ

Maryam J.

YOW

> "QuickBooks Online is easy to learn and has a user-friendly interface."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7195785)

EF

Erin F.

Medical director

> "Sometimes was not intuitive and made it difficult to have others use"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6673627)

JLD

Jenna Lee D.

Founding Partnet

> "Quickbooks online is fairly intuitive and whatever isn't intuitive can be figured out via their help articles or forums."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6851295)

DP

Debbie P.

Associate Accountant

> "I do find this to be not as user friendly as the old version."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7065339)

VR

Verified Reviewer

CEO

> "Its intuitive enough that I was able to teach myself how to use it for the most part."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7102936)

TS

Terri S.

Bookkeeper

> "QuickBooks Online is not near as user friendly as QBD."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6842505)

Eri D.

Owner

> "My clients use different software unique to their industry, Quickbooks makes this seamless by offering an integration for most if not all."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7147306)

BF

Bill F.

Founder

> "It does not integrate with the software we use so we find ourselves having to enter data more than one time"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6864573)

MW

Matt W.

President

> "Their Payroll and Benefits integration has been a godsend and has help me retain my employees by offering them competitive health insurance and pretty soon I'm going to try their..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6780676)

PW

Paul W.

Director

> "rd party integration with my CRM is a little buggy making it unreliable."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6757115)

JL

Jay L.

Worker

> "QuickBooks online has cloud access and it integrates with many tools."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7188748)

Soner H.

CEO

> "It is not easy to integrate with international applications."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7097469)

LA

Linda A.

Accounting

> "The wide range of available integrations with other business apps is also a huge plus for streamlining my workflow."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7029286)

BC

Brenda C.

Office Manager

> "Does not integrate as well as QB Desktop does with other software applications"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6734631)

HB

Hunter B.

Owner

> "QuickBooks Online has made my life much easier! "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7205376)

SC

Shane C.

Office Manager

> "It is in some cases overly robust and this can make things harder than they need to be."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7046758)

KC

Kathy C.

Admin. Assistant

> "They are easier to sort, user friendly in breaking down the amounts and line items."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7137810)

DM

Daniel M.

Board Treasurer

> "Too complex for a simple HOA board application. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7084240)

Frank D.

Practitioner

> "I will say the green colour is nice to meet character count minimums."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7054850)

AK

Anne K.

practice manager

> "The cons of too many clicks but easy tasks being nonexistent make it a cumbersome and unfriendly tool for an uber small office like ours. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6343306)

JS

Jennifer S.

President

> "Reliable, functions that make the work easier to process, wide range of programs with the program."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6840052)

MT

Maggie T.

Surgery Tech

> "It can be very confusing and difficult."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6790141)

JB

Jillean B.

Manager

> "This feature allows me to provide prompt and effective support to my employees, ensuring they receive the assistance they need, regardless of their location or my own, which..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153230)

Kristen D.

None

> "Forcing a customer to pay for a tier they explicitly stated they do not want, under the promise of a future refund, is terrible business practice and a complete lack of customer..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7199648)

JB

Jillean B.

Manager

> "I particularly appreciate the responsiveness and helpfulness of their customer support team; they are always available to address my queries promptly and effectively."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7153230)

MC

Mike C.

CFO

> "We had had the online version for about 7 months and have had to call technical support 11 times so far. And then, when the system crashes, you're required to put in a..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7212053)

Jeff R.

Project Manager

> "It is easy to use and the self help customer support features make troubleshooting a breeze."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7195094)

BN

Bruce N.

President

> "Some of the tech support isn't up to date with the software; it's hit-or-miss when it comes to getting good support—no option for hard-copy backup. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7061681)

Jonathan T.

Business Owner

> "I will say that when I needed assistance I got it (for free) and things seem to be working, but not as easy & stress free and Desktop. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7063731)

DD

Don D.

President

> "Very frustrating. When we have issues and call customer service they routinely tell us that it's a 'glitch.'"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7196285)

[View Reviews](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

## User interface

4.38 (684)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

4.34 (8,555)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Accounting

150

Important

Accounting Integration

120

Important

Zoho Books

16/50

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Accounts Payable
-   Accounts Receivable
-   ACH Payment Processing
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   AP Automation
-   API
-   Approval Process Control
-   AR Automation
-   Audit Management
-   Audit Trail
-   Automatic Billing
-   Autonomous Task Execution
-   Bank Reconciliation
-   Billing & Invoicing
-   Bills of Material
-   Breadth of Partner Applications
-   Budgeting/Forecasting
-   Budget Tracking
-   Cash Flow Analysis
-   Cash Flow Management
-   Cash Management
-   Categorization/Grouping
-   Chart of Accounts
-   Check/W-2 Printing
-   Client Portal
-   Cloud Integration
-   Collaboration Tools
-   Collections Automation
-   Compliance Management
-   Compliance Tracking
-   Cost Tracking
-   Credit Card Processing
-   Currency Conversion
-   Customer Database
-   Customizable Alerts
-   Customizable Templates
-   Customization
-   Custom Reporting
-   Data Extraction
-   Data Import
-   Data Import and Export Tools
-   Data Security
-   Direct Deposit
-   Document Management

[See all features](https://www.capterra.com/p/163115/Zoho-Books/#features)

QuickBooks Online

Top features

22/50

-   Access Controls/Permissions
-   Accounting
-   Accounting Integration
-   Accounts Payable
-   Accounts Receivable
-   ACH Payment Processing
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   AP Automation
-   API
-   Approval Process Control
-   AR Automation
-   Audit Management
-   Audit Trail
-   Automatic Billing
-   Autonomous Task Execution
-   Bank Reconciliation
-   Billing & Invoicing
-   Bills of Material
-   Breadth of Partner Applications
-   Budgeting/Forecasting
-   Budget Tracking
-   Cash Flow Analysis
-   Cash Flow Management
-   Cash Management
-   Categorization/Grouping
-   Chart of Accounts
-   Check/W-2 Printing
-   Client Portal
-   Cloud Integration
-   Collaboration Tools
-   Collections Automation
-   Compliance Management
-   Compliance Tracking
-   Cost Tracking
-   Credit Card Processing
-   Currency Conversion
-   Customer Database
-   Customizable Alerts
-   Customizable Templates
-   Customization
-   Custom Reporting
-   Data Extraction
-   Data Import
-   Data Import and Export Tools
-   Data Security
-   Direct Deposit
-   Document Management

[See all features](https://www.capterra.com/p/190778/QuickBooks-Online/#features)

### Recognition

Zoho Books is recognized as a top-rated tool in 3 Capterra Shortlist reports

QuickBooks Online is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Zoho Books

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

QuickBooks Online

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zoho Books

-   By Zoho
-   Located in United States
-   Founded in 1996

QuickBooks Online

-   By Intuit
-   Located in United States
-   Founded in 1983

## Popular Comparisons

[Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[4.38 (684)](https://www.capterra.com/p/163115/Zoho-Books/reviews/)

vs

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[4.51 (20,699)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/)

$20/month

Price

$2210/year

4.3

Features

4.4

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/163115-174984/Zoho-Books-vs-QuickBooks-Enterprise)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,555)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

vs

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[4.51 (20,699)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/)

$38/month

Price

$2210/year

4.3

Features

4.4

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/174984-190778/QuickBooks-Enterprise-vs-QuickBooks-Online)

[Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[4.38 (684)](https://www.capterra.com/p/163115/Zoho-Books/reviews/)

vs

[Xero](https://www.capterra.com/p/120109/Xero/)[4.40 (3,341)](https://www.capterra.com/p/120109/Xero/reviews/)

$20/month

Price

$25/month

4.3

Features

4.3

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/120109-163115/Xero-vs-Zoho-Books)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,555)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

vs

[Xero](https://www.capterra.com/p/120109/Xero/)[4.40 (3,341)](https://www.capterra.com/p/120109/Xero/reviews/)

$38/month

Price

$25/month

4.3

Features

4.3

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/120109-190778/Xero-vs-QuickBooks-Online)

[Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[4.38 (684)](https://www.capterra.com/p/163115/Zoho-Books/reviews/)

vs

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.24 (2,086)](https://www.capterra.com/p/135757/NetSuite/reviews/)

$20/month

Price

Contact vendor for pricing

4.3

Features

4.2

4.4

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135757-163115/NetSuite-vs-Zoho-Books)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,555)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

vs

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.24 (2,086)](https://www.capterra.com/p/135757/NetSuite/reviews/)

$38/month

Price

Contact vendor for pricing

4.3

Features

4.2

4.2

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135757-190778/NetSuite-vs-QuickBooks-Online)

[Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[4.38 (684)](https://www.capterra.com/p/163115/Zoho-Books/reviews/)

vs

[Sage Intacct](https://www.capterra.com/p/76/Intacct/)[4.28 (718)](https://www.capterra.com/p/76/Intacct/reviews/)

$20/month

Price

Contact vendor for pricing

4.3

Features

4.2

4.4

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/76-163115/Intacct-vs-Zoho-Books)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,555)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

vs

[Sage Intacct](https://www.capterra.com/p/76/Intacct/)[4.28 (718)](https://www.capterra.com/p/76/Intacct/reviews/)

$38/month

Price

Contact vendor for pricing

4.3

Features

4.2

4.2

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/76-190778/Intacct-vs-QuickBooks-Online)

[Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[4.38 (684)](https://www.capterra.com/p/163115/Zoho-Books/reviews/)

vs

[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)[4.02 (633)](https://www.capterra.com/p/174753/Sage-50cloud/reviews/)

$20/month

Price

$124.42/month

4.3

Features

3.9

4.4

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/163115-174753/Zoho-Books-vs-Sage-50cloud)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,555)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

vs

[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)[4.02 (633)](https://www.capterra.com/p/174753/Sage-50cloud/reviews/)

$38/month

Price

$124.42/month

4.3

Features

3.9

4.2

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/174753-190778/Sage-50cloud-vs-QuickBooks-Online)

[Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[4.38 (684)](https://www.capterra.com/p/163115/Zoho-Books/reviews/)

vs

[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[4.43 (1,054)](https://www.capterra.com/p/189398/QuickBooks-Online/reviews/)

$20/month

Price

$235/month

4.3

Features

4.4

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/163115-189398/Zoho-Books-vs-QuickBooks-Online)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,555)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

vs

[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[4.43 (1,054)](https://www.capterra.com/p/189398/QuickBooks-Online/reviews/)

$38/month

Price

$235/month

4.3

Features

4.4

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/189398-190778/QuickBooks-Online-vs-QuickBooks-Online)