YouCanBook.me vs Opendock: Which is a better fit?

E. E

Social Media Management

Since I started using YouCanBook.me, I recommend setting it up to all my new clients. They are usually in agreement and it is good to have just one go-to platform that I know best.

Some functionality was limited or required awkward workarounds to to in place.

I also appreciate that they have a robust free trial as it gave me a good understanding of what the product offered and to make sure I enjoyed the company's approach to improvement and support.

However, we are not currently in a position to restructure our process so we are stuck using it for now.

Easy to add to any email and incorporate with our Zoom integration and Outlook. I love having customizable hyperlinks for multiple schedules or team schedules to allow for greater flexibility.

Some text fields are too limited in length which means that it can be hard to fully explain what the appointment or booked service is all about.

Sara S

Academic Advisor

The speed of replies in amazing- service is awesome. Our team utilizes this for students to book appointments with their academic advisors for academic plans, form signing, general inquiries, etc.

My only complaint is that I do not see any options available to be able to send a "one-time only" generated scheduling link.

Everything is super easy to understand and for it being my first time using opendock and to not have any issues was great.

Honestly, it is not on opendock at all, but carriers scheduling in wrong time slots or under wrong docks is my only con using the application currently.

I've never had trucks scheduled before so as a supervisor being able to plan labor and be proactive is a huge win.

For example, we have Coyote who tries to kill us with scheduling six trailers in one day. We have had to cut down the schedules/dock doors to try to limit the carrier from scheduling so heavy.

We've used Opendock for over a year now with very good success. We've saved time and money and stabilized our receiving department employee scheduling.

It's a struggle to get some carriers to use the platform.

Overall it is great and I like that most carriers are familiar with it.

Creating new docks - no instructions and no one to call when need help. Missing a way to see next appointments at glance.