# Compare GoTo Meeting vs GoTo Connect 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare GoTo Meeting and GoTo Connect based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/163332-163604/GoToMeeting-vs-GoTo-Connect

---

# GoTo Meeting vs GoTo Connect Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

GoTo MeetingGoTo Connect2/4 selected

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.4 (11,525)](https://www.capterra.com/p/163332/GoToMeeting/reviews/)

[GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/)[4.5 (668)](https://www.capterra.com/p/163604/GoTo-Connect/reviews/)

[## GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.4 (11,525)](https://www.capterra.com/p/163332/GoToMeeting/reviews/)

Starting Price

$14.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [11,525 reviews](#user-reviews)

Positive

10,362

Neutral

997

Negative

166

[## GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/)[4.5 (668)](https://www.capterra.com/p/163604/GoTo-Connect/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.4

Customer Service

4.5

Reviews Sentiment

Based on [668 reviews](#user-reviews)

Positive

604

Neutral

38

Negative

26

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## Summary

* * *

Key features rated by users

Features selected based on 15,650 reviews from video conferencing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

83%Fit

High performer

Feature ratings

Two Way Audio & Video

4.5

Screen Sharing

4.6

Mobile Access

4.4

Real-Time Chat

4.5

Video Conferencing

4.5

78%Fit

Feature ratings

Two Way Audio & Video

4.3

Screen Sharing

4.4

Mobile Access

4.4

Real-Time Chat

4.3

Video Conferencing

4.2

User satisfaction

User satisfaction

4.4

User reviews[11,525](https://www.capterra.com/p/163332/GoToMeeting/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.3

Customer support

4.3

User satisfaction

4.5

User reviews[668](https://www.capterra.com/p/163604/GoTo-Connect/reviews/)

Ease of use

4.4

Functionality

4.5

Value for money

4.4

Customer support

4.5

Price starts from

Price starts from

$14Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

GoTo Meeting is used by educators, healthcare providers, professional services, sales teams, government agencies, universities, researchers, and remote workers.

Best for

Businesses of all sizes and in all industries choose GoTo Connect to help them grow their business and deliver exceptional customer experiences.

## User reviews

Pros & cons

LH

Lily H.

Data analyst

> "It will solves the problem of reliable remote communication and helps teams stay connected from different locations and tool is easy to set up ,..."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___7076837)

MA

Moath A.

Operations Manager

> "Screen sharing is slow on slower connections when displaying graphics such as CAD files or blue-prints."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6850026)

Samuel L.

Mortgage Loan Officer

> "GoTo Meeting also enable us to document meetings and provide a record of discussions which help maintain a clear and organized record of our..."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6774615)

BS

Bryan S.

Mgr

> "Some users find GoToMeeting challenging for newcomers due to its limited video settings, which only offer basic virtual backgrounds and blurring."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6503896)

ML

Michael L.

Shipping and Receiving Supervisor

> "With its exceptional engagement features which includes an in-meeting chat box, GoTo Meeting allows me to have a similar meeting experience as i would..."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6790194)

EB

Edgar B.

designer

> "Occasionally, it may experience issues with audio or video quality during meetings, such as poor resolution, audio delays, or dropped calls."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6247936)

Samuel L.

Mortgage Loan Officer

> "The platform's robust authentication and security measures enable us to securely share documents, review and discuss financial documents with clients."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6774615)

HM

Harish M.

Technical Recruiter

> "the interface looks a bit old. and sometimes people have to download a small app to join which is annoying for them."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6856126)

ML

Michael L.

Shipping and Receiving Supervisor

> "The meeting control features help to take full command of the meeting room as the host which usually helps to have an orderly meeting where everyone..."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6790194)

AA

Alesandra A.

Procurement officer

> "We have been facing connection stability issues since we started implementation of this software in our organisation."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6827056)

Kevin J.

Operations Project Coordinator

> "GoTo Meeting makes it easy for us to organize and attend our team meetings and with its excellent features, we are able to hold out team discussions..."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6846339)

AT

Aniruddha T.

Operations Support

> "It lowkey has lag issues and slow responsiveness which kind of makes it difficult during live meeting sessions to communicate."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6515086)

BU

Bailey U.

Founder and Web Developer

> "GoTo Meeting allocates an extensive range of tools that allows me to save time by conducting corporate meetings online."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6773381)

John P.

Owner and Consultant

> "I'm not sure what a free site would offer for users, but the multiple frames and options are more confusing that beneficial; furthermore, to change or..."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6271277)

BS

Brooke S.

Sales Representative

> "GoTo Meeting has the most advanced privacy features which makes it the safest platform to have online meeting discussions with customers."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6771423)

Aditya S.

Test Analyst

> "Nothing on the product side, but it's free version does not offer as many features as paid version, which is a bummer as the paid version is expensive..."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6729528)

CS

Christie S.

Meetings Director

> "It allows us to record the entire committee meetings and when we are transcribing it makes it easier for missed ideas"

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6838317)

CV

Crystal V.

Customer Marketing Specialist

> "The features within the setup and platform were a bit tricky to navigate at first."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6778927)

YB

Yatunyi B.

Full Stack Developer

> "GoTo Meeting provides high quality video and has variety of in meeting feature like screen sharing,screen recording and a timer as well."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6446591)

JM

Juan M.

Operations Supervisor

> "What I like least about the platform is the fact that we have not been able to configure the call recordings for quality monitoring and at the time of..."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6037118)

LD

Laura D.

Medical coder

> "GoTo Meeting has high standards when it comes to privacy, security, and data encryption, which is necessary to protect confidential health and medical..."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6558281)

TS

Tejaswi S.

COMMUNICATIONN

> "The free plan is less compliant due to its time constraint and limited number of members."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6370283)

Stanley K.

Software Engineer

> "I like each of its features that make it unique about this video conferencing tool. With GoTo Meeting I have achieved excellent meetings with many..."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6705335)

HB

HEATHER B.

CFO

> "GoTo Meeting sometimes has audio issues but that could be related to multiple computers settings."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6571742)

CC

Chad C.

District Manager

> "GoTo Meeting has excellent presentations tools like screen sharing and live chatting that allows us to have very lively presentation sessions."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6678961)

YB

Yatunyi B.

Full Stack Developer

> "GoTo Meeting can sometimes be a bit resource intensive which might slow down my computer"

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6446591)

CS

Christina S.

Area Director of Sales

> "It offers reliable in-meeting engagement functions like chats and polls that makes that gives our meetings life and make them more lively."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6544332)

SQ

Sean Q.

IT Specialist

> "Sometimes user complaints it is being slow during meetings"

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6786157)

BS

Brooke S.

Sales Representative

> "GoTo Meeting has a live chat function that allow everyone in the meeting to easily contribute during the meeting."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6771423)

LD

Laura D.

Medical coder

> "The switch from Zoom to GoTo Meeting was a bit challenging at first because I had to learn a new system, but the pros outweigh the cons."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6558281)

DG

Dayanand G.

Warehouse Executive

> "It facilitates HD-quality video conferencing, which helps your team to collaborate effectively irrespective of location."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6637440)

Jonathan W.

Director

> "The software is extremely glitchy and will often fail within meetings."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#GetApp___6569671)

EB

Edgar B.

designer

> "Whether users are on a desktop computer, laptop, tablet, or smartphone, GoToMeeting ensures seamless compatibility across different devices and..."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6247936)

Dameron H.

Animator

> "Unfortunately, GoToMeeting performs poorly in browser windows."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6248326)

RC

Rosa C.

HR Manager

> "For online meetings, audio and video calls, GoTo Meeting delivers and I like the audio/video quality as well as easy controls."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6493334)

CM

Callum M.

Director

> "Long loading times sometimes, seems to have quality issues occasionally"

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6376857)

LK

Leah K.

Project Assistant

> "For those that have used similar products, this is very much the same and found the initial meeting start to be much easier than Teams, and keeps the..."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6795298)

DH

Davinee H.

Client Success Coordinator

> "Some attendees have a hard time getting their audio set up correctly."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6387707)

CV

Cleophus V.

Safety and Compliance Officer

> "GoTo Meeting has made it possible to attend our regular meetings virtually which has made our team communications very effective."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6850544)

TA

Tamara A.

Customer service

> "The fact that the logging in may take a while if you are using a different device and that the screen sharing may lag from time to time if the..."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___4806790)

TA

Terri A.

Logistics and Distribution Operations Coordinator

> "Also the built-in chat allow for instant messaging which enable us to ask questions and give feedbacks without interrupting the speaker."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6744672)

CV

Crystal V.

Customer Marketing Specialist

> "The functions weren’t easy to figure out at first."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6778927)

Kevin J.

Operations Project Coordinator

> "GoTo Meeting has made it possible for us to share updates and information which help keep everyone in the team updated."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6846339)

DW

Dalton W.

business consultant

> "using the application needs stable internet connections and in areas which is not stable in terms of connections the application disturbs lot"

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___4844173)

Samuel L.

Mortgage Loan Officer

> "GoTo meeting allow us to communicate effectively with clients and colleagues regardless of their location."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6774615)

ML

Michael L.

Shipping and Receiving Supervisor

> "Off all the features it offers, there is none that i have not liked."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6790194)

TA

Terri A.

Logistics and Distribution Operations Coordinator

> "GoTo Meeting excels in providing crystal-clear audio and exceptional video quality that enhance our meeting experiences."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6744672)

DH

Davinee H.

Client Success Coordinator

> "I am not sure what needs to change or if it is a user error, but we do experience it often."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6387707)

VR

Verified Reviewer

Administration and Finance Manager

> "It provides all of the meeting features, resolves bandwith concerns, and has outstanding audio/video quality."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6587714)

HM

Harish M.

Technical Recruiter

> "its expensive for just a meeting tool."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6856126)

BM

Bruce M.

Associate Broker

> "The video quality is high despite the wifi."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___7067318)

MM

Michaela M.

Internal Operations Manager

> "Something the program seems finicky. When a meeting is scheduled in my office internally the shared link to the rest of my staff seems to be "hit or..."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___4974941)

TA

Terri A.

Logistics and Distribution Operations Coordinator

> "Lastly, GoTo meeting delivers robust end to end protection which ensure that our meetings remain confidential and secure from unauthorized access."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6744672)

Carlos P.

Key Account Manager

> "Video playbacks for screen sharing may be interrupted. When sharing your screen with multiple monitors, it is quite likely to be complex."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___4852831)

Alfiya M.

Software Engineer

> "The transcripts generated post meetings, very much helpful in capturing customers sentiments and information required at a later stage"

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#GetApp___6439656)

VR

Verified Reviewer

Technical support executive

> "The platform features a limited number of breakout rooms, which may make working in bigger groups difficult."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___4797559)

KP

Kuppam P.

Business Analyst

> "Even with ten of us, the HD audio helps grandma's stories to be absolutely clear."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6836394)

RT

Ryan T.

Automation Sales Engineer

> "It can be confusing for first time users to get audio working, and the delay on the screen share function is very noticable."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6142335)

Alfiya M.

Software Engineer

> "Helps in generation of transcripts which is helpful for noting customer data which is beneficial in sales"

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#GetApp___6439656)

RM

Randy M.

Deployment Engineer

> "I only encountered just one problem using this software and that was limited customization options for meeting rooms"

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6158578)

RC

Rebecca C.

Design and Sales Manager

> "Its screen sharing function help us to easily do online presentations during meetings."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6592852)

MF

Megan F.

BDC Manager

> "It could be difficult to log into sometimes"

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6664208)

GG

George G.

Sales and Marketing Specialist

> "I enjoy using GoTo Meeting since it is and efficient medium of video conferencing with sound and screen quality."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6484279)

JG

Joseph G.

Demand Generation Marketer

> "Also, the "green room" is not very intuitive when you're trying to learn how to practice launching and hosting the webinar."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___4706269)

DH

Davinee H.

Client Success Coordinator

> "We use a "room" to hold our weekly team meetings and it is super easy for everyone to always have the correct meeting link this way."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6387707)

Julie E.

Human Resources Generalist

> "The chat tool has fewer options and less intriguing video effects."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___4977239)

Rebacca F.

Sr. Director, Sales Effectiveness and Enablement

> "It let us have complete control and hold on our conferences for ensuring the complete security of our data."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#GetApp___6464203)

VR

Verified Reviewer

Junior Web Developer

> "The Limit on the duration & limited participants in the free plan make it less compliant."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6230615)

BU

Bailey U.

Founder and Web Developer

> "Large file sharing online is another added advantage of GTM."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6773381)

JA

Jess A.

consultnat

> "The fact that when you dial in the lines are busy - it freezes, it ends meetings whenever it wants, meetings are recorded and then when you try to..."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___4262437)

CC

Chad C.

District Manager

> "GoTo Meeting offers us with very fantastic video and audio qualities which makes our conversations very clear and seamless."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6678961)

AD

Ainedembe D.

IT security and software Developer

> "the application does not integrate with outlook and this disturbs during meeting"

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___4783728)

Rebacca F.

Sr. Director, Sales Effectiveness and Enablement

> "Another big pro of GoTo Meeting is that conducting virtual meetings really becomes easy with it even if there are huge number of individuals."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#GetApp___6464203)

Sahil A.

Junior Frontend Developer

> "Also it lacks a few features in video conferencing and file sharing when the same is compared with other platforms. But this does not degrade the..."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___4630282)

GG

George G.

Sales and Marketing Specialist

> "Overall we get an opportunity to communicate with clients,conduct webinars and perform other tasks irrespective of the distance."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6484279)

NH

Natalie H.

PA & Executive Search Researcher

> "We had one meeting where the video option was obviously disabled at the set up and it meant that no one could update or change the settings once the..."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___3974883)

EB

Edgar B.

designer

> "This flexibility allows participants to join meetings from anywhere with an internet connection."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6247936)

Nabi K.

Pro Soccer Player

> "I would say the purchase cost is expensive and limits it usage to only large-scaled organizations."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___4745411)

ML

Michael L.

Shipping and Receiving Supervisor

> "Am also amazed by how good the visuals and sound are during a meeting as they makes everything clear to see and hear."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6790194)

UZBS

Usama Zeid Bashir S.

Founder

> "A slight turbulence network problem may lead to multiple disconnection."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6153021)

[View Reviews](https://www.capterra.com/p/163332/GoToMeeting/reviews/)

LL

LaWanda L.

Concierge Representative

> "I like that I can take my extension with me as I go from office to remotely at home, and that I can use the app, should I not have my laptop..."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___7084107)

NB

Natacha B.

Psychotherapist

> "Sometimes there are some lags in the system with the audio portion of the platform and I’ve had some issues in the past with the call..."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___7046572)

MH

Makaiya H.

Service and Construction Admin

> "It has helped us balance work and home life, as you have the ability to answer while not at work, but also the ability to set up work hours..."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___6814394)

IW

Ian W.

Undisclosed

> "Their support team is a black hole of incompetence — endless hold times, scripted apologies, and zero actual help."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#SoftwareAdvice___7021331)

VR

Verified Reviewer

IT Director

> "It is a reliable and stable platform for VOIP usage with fairly easy to manage admin system and a reliable and mature desktop VOIP client."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___6537867)

MH

Makaiya H.

Service and Construction Admin

> "Also, many people do not listen to the whole prompt, they just choose the first name that is said."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___6814394)

DT

Daniel T.

IT Engineer

> "Goto connect has some nice features and is reliable but compared to teams it is left severly wanting, as teams provides everything that goto..."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___6761433)

LB

Ledton B.

program manager

> "the application takes a lot of time to load and in areas with poor networks it keeps on disconnecting which effects meeting to run as programed"

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___4980490)

VR

Verified Reviewer

Technician

> "I’ve used GoTo for probably 8 years and it’s been consistent with no major update changes."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___7109066)

VR

Verified Reviewer

IT Infrastructure Analyst

> "Reliance on internet connectivity: GoToConnect is a cloud-based solution, which means that users need a stable internet connection to use it. If..."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___4593347)

SC

Shane C.

owner-CEO

> "Their pricing structure is good."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___7115532)

VR

Verified Reviewer

Owner/Operator

> "The only issue I have with this software is that it is completely reliant on wifi, so if the wifi goes down then the "GoTo Connect system will..."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___4395637)

VR

Verified Reviewer

IT Director

> "General a good experience, we migrated most of the company off for more advanced features, but still use it for one subsidiary where it is cost..."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___6537867)

JC

James C.

Project Manager

> "I'll utilize my mobile phone with selected clients, but for some apparent reason, I do not enjoy handing out my mobile phone to everybody!"

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___3557210)

AN

Alex N.

Systems Analysis

> "Feature rich phone system that provides everything our business needs and more to allow our employees to make and receive calls."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___6066907)

RB

Rachel B.

Proposal Review Director

> "The online portal for management, and the call queue information is very clunky and hard to navigate."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___4046028)

MF

Michael F.

Network Administrator

> "We went out for bid for a VOIP vendor and Goto is was the winning bid not just because of price but everything in general."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___6631383)

VR

Verified Reviewer

IT Infrastructure Analyst

> "This can be a challenge for businesses with employees who are not tech-savvy or resistant to change."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___4593347)

NB

Natacha B.

Psychotherapist

> "Overall, I enjoy using the platform; it’s convenient, easy to download and use."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___7046572)

JW

Jenny W.

Office Manager

> "Occasional\* difficulty with customer not hearing my initial greeting--may be dependent on where I am answering from."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___4288838)

DS

David S.

President

> "ALSO, the quality is ALWAYS perfect."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___7080066)

CW

Chandler W.

Account manager

> "If a call is missed, it will oftentimes get stuck in the queue."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___4377157)

SC

Shane C.

owner-CEO

> "Ease of use with consolidated services."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___7115532)

MH

Michelle H.

Office Manager

> "I think that fact that it was so difficult to use, and the interface was not very effective or user friendly, I would have a hard time..."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___3589245)

JA

Joan A.

program officer

> "mostly what i like on goto connect is the customer care services, every time you call them they answer and guided you on what to do, its has..."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___4806764)

NS

Nichol S.

BDR

> "Sometimes there's a lag and bad connections."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___4385775)

CM

Chad M.

Assistant Manager

> "The app fits all of our needs so far and is very easy to work with."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___6795666)

SS

Stephen S.

Director of Special Projects

> "The one "feature" we still struggle with is placing a call on hold, answering another call and then switching between the two."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___2826939)

AN

Alex N.

Systems Analysis

> "Hard phones and soft phones work together seamlessly and offer our employees options on how they would like to receive calls."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___6066907)

PP

Philip P.

Pharmacist

> "Troubleshooting the software can be difficult too."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___4145920)

BA

Bianca A.

Accounting

> "It is useful when I need tech support for software."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___6367312)

SM

Santiago M.

General doctor

> "It hasn´t a great marketing, sometimes there some problems with the app on ios, it crashes a lot. And sometimes the panel aren´t very usefull"

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___2937121)

RM

Rosalina M.

Executive Assistant/ Freelancer

> "What's more, the product gives an exhaustive list of capabilities that incorporates call the board, voice message record, and gathering calling,..."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___4631390)

Rahul P.

Software Software

> "It's one of the least buggy software out there when it comes to video and audio conferencing."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___3177886)

GM

Gavin M.

Pixel Inspiration

> "We use the VoIP services for our main telephony system including automatically having calls come through on mobile devices, which has been great..."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___3514662)

Keith R.

Owner

> "The setup and learning curve is a bit tough and confusing."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___3307887)

RM

Rosalina M.

Executive Assistant/ Freelancer

> "Generally speaking, GoToConnect is a complete cloud-based telephone framework that offers a scope of elements to assist organizations with..."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___4631390)

DH

Diana H.

Manager

> "Glitches when trying to switch from a different login, I was also not able to manage the logins myself very well."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#SoftwareAdvice___2624170)

RM

Rosalina M.

Executive Assistant/ Freelancer

> "At last, GoToConnect offers reasonable estimating plans that can oblige different business needs and spending plans, including a let loose..."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___4631390)

VR

Verified Reviewer

Co-Founder & CEO

> "They only had click to call, which didn’t actually log anything in the CRM, which made it inefficient."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___2096802)

Chiara P.

Account Manager

> "with this tool, you are in the office even when you are at home, it allows you to communicate with colleagues with extreme ease."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___3585390)

Rahul P.

Software Software

> "The thing I dislike about the software is the lack of support."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___3177886)

CS

Chase S.

Outside Sales

> "GoTo offers good voice quality as well as video conferencing."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___5015035)

MC

Monica C.

Lender

> "The customer service is the worse. Once you get onboard it goes down hill."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___2639530)

BK

Brittany K.

Collections Manager

> "It's simple to use, easy to collaborate with others to get them in the meeting."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___6258441)

VR

Verified Reviewer

CMOO

> "Needless to say, we will cancel our account immediately."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___2186607)

[View Reviews](https://www.capterra.com/p/163604/GoTo-Connect/reviews/)

## User interface

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)

4.45 (11,525)

[GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/)

4.47 (668)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

GoTo Meeting

Top features

38/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto Framing
-   Automatic Transcription
-   Brainstorming
-   Calendar Management
-   Call Recording
-   Chat/Messaging
-   Collaboration Tools
-   Conferencing
-   Content Management
-   CRM
-   Customizable Branding
-   Electronic Hand Raising
-   Email Management
-   Email Reminders
-   Event Management
-   Event Scheduling
-   File Sharing
-   File Transfer
-   Generative AI
-   Live Chat
-   Meeting Management
-   Microsoft Outlook Integration
-   Mobile Access
-   On-Demand Recording
-   On-Demand Webcasting
-   Polls/Voting
-   Presentation Streaming
-   Private Chat
-   Real-Time Chat
-   Recording
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Screen Sharing
-   Single Sign On
-   SSL Security
-   Surveys & Feedback
-   Third-Party Integrations
-   Two Way Audio & Video
-   Two-Way Audio & Video
-   User Management
-   User Profiles
-   Video Call Recording
-   Video Conferencing
-   Video Management
-   Video Streaming

[See all features](https://www.capterra.com/p/163332/GoToMeeting/#features)

GoTo Connect

22/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto Framing
-   Automatic Transcription
-   Brainstorming
-   Calendar Management
-   Call Recording
-   Chat/Messaging
-   Collaboration Tools
-   Conferencing
-   Content Management
-   CRM
-   Customizable Branding
-   Electronic Hand Raising
-   Email Management
-   Email Reminders
-   Event Management
-   Event Scheduling
-   File Sharing
-   File Transfer
-   Generative AI
-   Live Chat
-   Meeting Management
-   Microsoft Outlook Integration
-   Mobile Access
-   On-Demand Recording
-   On-Demand Webcasting
-   Polls/Voting
-   Presentation Streaming
-   Private Chat
-   Real-Time Chat
-   Recording
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Screen Sharing
-   Single Sign On
-   SSL Security
-   Surveys & Feedback
-   Third-Party Integrations
-   Two Way Audio & Video
-   Two-Way Audio & Video
-   User Management
-   User Profiles
-   Video Call Recording
-   Video Conferencing
-   Video Management
-   Video Streaming

[See all features](https://www.capterra.com/p/163604/GoTo-Connect/#features)

### Recognition

No recognitions have been awarded to GoTo Meeting

No recognitions have been awarded to GoTo Connect

### Deployment & support

GoTo Meeting

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

GoTo Connect

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

GoTo Meeting

-   By GoTo
-   Located in United States
-   Founded in 2003

GoTo Connect

-   By GoTo
-   Located in United States
-   Founded in 2003

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Contact vendor for pricing

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