# GoTo Meeting vs Microsoft Teams: Features and Cost Comparison 2026 | Capterra

> GoTo Meeting vs Microsoft Teams: Which meeting tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision.

Source: https://www.capterra.com/compare/163332-168668/GoToMeeting-vs-Microsoft-Teams

---

# GoTo Meeting vs Microsoft Teams Features and Cost Comparison

Last updated April 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

GoTo MeetingMicrosoft Teams2/4 selected

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.4 (11526)](https://www.capterra.com/p/163332/GoToMeeting/reviews/)

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.5 (11010)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

[## GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.4 (11526)](https://www.capterra.com/p/163332/GoToMeeting/reviews/)

[## Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.5 (11010)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

Starting Price

$14.00/month

Starting Price

$14.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.4

Customer Service

4.3

Starting Price

$4.00/month

Starting Price

$4.00/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.4

Customer Service

4.2

Reviews Sentiment

Based on [11,526 reviews](https://www.capterra.com/p/163332/GoToMeeting/reviews/)

Positive

10,363

Neutral

997

Negative

166

Positive

10,363

Neutral

997

Negative

166

Reviews Sentiment

Based on [11,010 reviews](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

Positive

9,953

Neutral

858

Negative

199

Positive

9,953

Neutral

858

Negative

199

Best for (according to reviews)

-   **Business size**: Small businesses account for 63% of reviews (7,424), demonstrating broad uptake among this segment compared to enterprise and midsize organizations.
-   **Industry**: Computer software, IT services, and marketing/ad agencies together represent 23% of reviews, indicating adoption across technology-driven and creative sectors.
-   **Use cases**: Meeting (57%), video conferencing (39%), and screen sharing (25%) are primary functions, supporting collaboration and remote communication needs.

Best for (according to reviews)

-   **Business size**: Small businesses account for 50% of reviews (5,388), with enterprises and midsize businesses contributing 31% and 18%, demonstrating broad uptake across various organization sizes.
-   **Industry**: Information technology, computer software, and education management together represent 23% of reviews, indicating diverse adoption across tech and educational sectors.
-   **Use cases**: Meeting (69%), team communication (57%), and video conferencing (45%) are prominent, reflecting strong focus on collaboration and remote interaction.

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Reviewer verdict

GoTo Meeting

GoTo Meeting users find it best for reliable, high-definition video conferencing and smooth screen sharing, appreciating its secure virtual meeting space and in-meeting engagement features. Reviewers value its integrations with Google Calendar, Slack, and Microsoft 365 for streamlined scheduling and collaboration, and they mention the flexible pricing options as a plus, though some note higher costs for small businesses and occasional technical issues.

Microsoft Teams

Microsoft Teams users consider it best for integrated team collaboration, citing real-time document editing, extensive file sharing, and communication tools that work well with SharePoint, Excel, Word, PowerPoint, and OneNote. Reviewers highlight its value for organizations already using Office 365, mentioning its ability to host large meetings and facilitate seamless collaboration, though some report challenges with chat management and occasional performance issues.

## Features comparison

When comparing GoTo Meeting and Microsoft Teams in the meeting space, it's important to look beyond price and assess the specific features each one offers. This ensures that the choice you make aligns with your needs and prevents unnecessary costs. Here's a look at some key factors to consider and how these options compare. \[[1](#source-item-1)\]

Key features rated by users

Features selected based on 45,884 reviews from Meeting users.  
about the Fit Score methodology.

Fit Score methodology

To calculate the Fit Score, our proprietary methodology factors in the following:

  

-   The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used.
-   Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings.

  

Please note:

  

-   To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews.
-   If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation.

GoTo Meeting

83%Fit

Feature ratings

Video Conferencing

4.5

Screen Sharing

4.6

Mobile Access

4.4

File Sharing

4.3

Microsoft Teams

93%Fit

High performer

Feature ratings

Video Conferencing

4.6

Screen Sharing

4.5

Mobile Access

4.4

File Sharing

4.4

Video Conferencing

4.5 (814)

4.6 (2514)

GoTo Meeting users appreciate the high-definition video quality and smooth performance, which they say enhances remote collaboration and communication. They find the video conferencing feature valuable for sharing visual aids and conducting live demonstrations. However, some users mention occasional connectivity issues and limitations on the number of participants. Microsoft Teams users value the video conferencing feature for its integration with other Microsoft products and its ability to host large meetings. They appreciate the ease of joining meetings and the interactive features, though some report occasional lags and connectivity issues. Overall, users find GoTo Meeting reliable for high-quality video calls, while they value Microsoft Teams for its integration and large meeting capabilities.

Screen Sharing

4.6 (796)

4.5 (2539)

GoTo Meeting users find the screen sharing feature essential for collaboration, presentations, and training sessions. They appreciate the smooth performance and the ability to control who shares their screen, though some users mention occasional lag and difficulties with screen size adjustments. Microsoft Teams users also value the screen sharing feature for its ease of use and collaboration tools. They highlight the ability to share specific windows or applications and the option to give control to participants. However, some users report performance issues and find the interface less intuitive. In general, users appreciate GoTo Meeting for its smooth screen sharing, while they value Microsoft Teams for its flexibility and collaboration tools.

Mobile Access

4.4 (694)

4.4 (2469)

GoTo Meeting users appreciate the mobile access feature for its flexibility, saying that it allows them to join meetings from anywhere. They find the mobile app reliable and easy to use, though some mention limitations compared to the desktop version. Microsoft Teams users also value mobile access for staying connected on the go. They highlight the app's functionality and the ability to switch between devices seamlessly. However, some users report performance issues and find the mobile interface less user-friendly. Overall, users find GoTo Meeting's mobile access reliable for joining meetings, while they value Microsoft Teams for its comprehensive functionality and seamless device switching.

File Sharing

4.3 (453)

4.4 (1858)

GoTo Meeting users find the file sharing feature useful for sharing documents and collaborating during meetings. They appreciate the ease of sharing files and the ability to share various file formats, though some users mention that file sharing is not a major use case for them. Microsoft Teams users value the file sharing feature for its integration with SharePoint and other Microsoft products. They appreciate the real-time collaboration and version control, though some find it challenging to locate files and manage permissions. In summary, users find GoTo Meeting's file sharing feature convenient for meetings, while they value Microsoft Teams for its integration and collaboration capabilities.

## Pricing comparison

### Starting prices

GoTo Meeting

$14.00

Per User

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/163332/GoToMeeting/pricing/)

Microsoft Teams

$4.00

Per User

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/168668/Microsoft-Teams/pricing/)

### Value-for-money analysis

4.3 (11526)

4.4 (11010)

A dive into reviewer perceptions about the value for money of both GoTo Meeting and Microsoft Teams demonstrates that GoTo Meeting reviewers consider it to offer flexible pricing plans and high-quality audio and video, while Microsoft Teams reviewers comment on its inclusion in the Office 365 package and extensive feature set. Reviewers appreciate GoTo Meeting's flexible pricing options, including monthly subscriptions and a free 14-day trial. They find the platform's high-quality audio and video, user-friendly interface, and customizable features to be worth the investment. However, some users note that the free version is limited, and the cost can be high for smaller businesses. When it comes to Microsoft Teams, reviewers highlight its inclusion in the Office 365 package, making it cost-effective for organizations already using Microsoft products. They also value its extensive feature set and integration with other Microsoft tools. However, some users mention that the platform can be costly for small businesses and that certain features require additional paid upgrades.

## Integrations

Popular Integrations

Compare available integrations between GoTo Meeting and Microsoft Teams.

### Microsoft 365

GoTo Meeting

Microsoft Teams

### Google Calendar

GoTo Meeting

Microsoft Teams

### Zoho Desk

GoTo Meeting

Microsoft Teams

### Calendly

GoTo Meeting

Microsoft Teams

### Microsoft Outlook

GoTo Meeting

Microsoft Teams

### Zoom Workplace

GoTo Meeting

Microsoft Teams

### Miro

GoTo Meeting

Microsoft Teams

### Salesforce Sales Cloud

GoTo Meeting

Microsoft Teams

Total Integrations

21

Google Calendar

Reviewers mention that GoTo Meeting integrates seamlessly with Google Calendar, which they say helps with scheduling, reminders, and preventing double bookings, enhancing overall organization and efficiency.

Slack

Users report that GoTo Meeting integrates with Slack, which they note allows for convenient sharing of meeting links and facilitates voice or video teleconferences with external parties.

Microsoft 365

Reviewers state that GoTo Meeting integrates with Microsoft 365, citing that it enhances collaboration by allowing screen sharing and document management with tools like Word, Excel, and Outlook.

GoTo Meeting Integrations (21)

-   [ActiveDEMAND](https://www.capterra.com/p/142305/ActiveDEMAND/)
-   [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)
-   [Calendly](https://www.capterra.com/p/148036/Calendly/)
-   [DataGrail](https://www.capterra.com/p/179284/DataGrail/)
-   [Docebo](https://www.capterra.com/p/127213/Docebo/)
-   [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)
-   [Intellum Platform](https://www.capterra.com/p/16720/Exceed/)
-   [LawGro](https://www.capterra.com/p/158100/LawGro/)
-   [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)
-   [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)
-   [Miro](https://www.capterra.com/p/128955/Miro/)
-   [Okta](https://www.capterra.com/p/119653/Okta/)
-   [Procore](https://www.capterra.com/p/56250/Procore/)
-   [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)
-   [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)
-   [Slack](https://www.capterra.com/p/135003/Slack/)
-   [SpiceX](https://www.capterra.com/p/95190/SpiceCSM/)
-   [Zoho Cliq](https://www.capterra.com/p/167639/Zoho-Cliq/)
-   [Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)
-   [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)
-   [Zscaler](https://www.capterra.com/p/175516/Zscaler-Internet-Access/)

Total Integrations

59

Microsoft SharePoint

Users report that they integrate SharePoint with Teams for file sharing, document collaboration, organizing project-specific pages, and accessing a centralized document repository.

Microsoft Excel

Reviewers state that they use Excel with Teams for sharing, editing, and collaborating on spreadsheets, which they say enhances data management and real-time collaboration.

Microsoft Word

Users mention that they integrate Word with Teams for sharing, editing, and collaborating on documents, noting that it facilitates real-time updates and efficient teamwork.

Microsoft PowerPoint

Reviewers report that they use PowerPoint with Teams for creating, sharing, and presenting slides during meetings, which they indicate enhances remote collaboration and training sessions.

Microsoft OneNote

Users say that they use OneNote with Teams for taking and sharing meeting notes, citing that it helps in organizing information and maintaining documentation within team channels.

Microsoft Teams Integrations (59)

-   [Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)
-   [Asana](https://www.capterra.com/p/184581/Asana-PM/)
-   [Assembly](https://www.capterra.com/p/214210/Assembly/)
-   [Axonify](https://www.capterra.com/p/130669/Axonify/)
-   [Booking](https://www.capterra.com/p/106408/Booking/)
-   [Calendar Pro](https://www.capterra.com/p/183497/The-Calendar-Pro/)
-   [Calendly](https://www.capterra.com/p/148036/Calendly/)
-   [Canva](https://www.capterra.com/p/168956/Canva/)
-   [Claude](https://www.capterra.com/p/10011218/Claude/)
-   [Copilot](https://www.capterra.com/p/190435/CoPilot/)
-   [Copilot](https://www.capterra.com/p/255199/Copilot/)
-   [Desk](https://www.capterra.com/p/10021130/Desk/)
-   [Drop](https://www.capterra.com/p/211662/Ringless-Voicemail-Drops/)
-   [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)
-   [Figma](https://www.capterra.com/p/175027/Figma/)
-   [Fireflies](https://www.capterra.com/p/197037/Fireflies/)
-   [Foxit PDF Editor](https://www.capterra.com/p/249044/Foxit-PDF-Editor/)
-   [GitHub](https://www.capterra.com/p/129067/GitHub/)
-   [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)
-   [Hootsuite](https://www.capterra.com/p/121701/HootSuite/)
-   [Hub](https://www.capterra.com/p/167289/Hub/)
-   [Intercom](https://www.capterra.com/p/134347/Intercom/)
-   [Jira](https://www.capterra.com/p/19319/JIRA/)
-   [Kahoot!](https://www.capterra.com/p/156399/Kahoot/)
-   [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)
-   [Maestro](https://www.capterra.com/p/173124/Maestro/)
-   [Maestro](https://www.capterra.com/p/36429/RapidResponse/)
-   [Maestro](https://www.capterra.com/p/119493/Maestro/)
-   [Maestro](https://www.capterra.com/p/218473/Maestro/)
-   [Maestro](https://www.capterra.com/p/232824/Maestro/)
-   [Maestro\*ERP](https://www.capterra.com/p/83238/Maestro-Solutions/)
-   [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)
-   [Microsoft Excel](https://www.capterra.com/p/176574/Excel/)
-   [Microsoft OneNote](https://www.capterra.com/p/227211/Microsoft-OneNote/)
-   [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)
-   [Microsoft Planner](https://www.capterra.com/p/227201/Microsoft-Planner/)
-   [Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)
-   [Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)
-   [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)
-   [Microsoft To Do](https://www.capterra.com/p/227173/Wunderlist/)
-   [Microsoft Visual Studio](https://www.capterra.com/p/80230/microsoft-visual-studio/)
-   [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)
-   [MindManager](https://www.capterra.com/p/31776/MindManager/)
-   [Miro](https://www.capterra.com/p/128955/Miro/)
-   [monday.com](https://www.capterra.com/p/147657/monday-com/)
-   [Office](https://www.capterra.com/p/248807/Office/)
-   [OneDrive](https://www.capterra.com/p/161304/OneDrive/)
-   [Rea](https://www.capterra.com/p/205385/Rea/)
-   [Slido](https://www.capterra.com/p/154051/Slido/)
-   [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)
-   [Spot](https://www.capterra.com/p/194681/Spot/)
-   [Templafy](https://www.capterra.com/p/154533/Templafy/)
-   [Trello](https://www.capterra.com/p/211559/Trello/)
-   [Turn](https://www.capterra.com/p/248205/Turn/)
-   [Wrike](https://www.capterra.com/p/76113/Wrike/)
-   [YouTube](https://www.capterra.com/p/237905/YouTube/)
-   [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)
-   [Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)
-   [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

For each product, we show you the most common integrations according to our user reviews and analyze themes in what reviewers say to highlight what you need to know.

## How does the user experience compare on GoTo Meeting vs Microsoft Teams?

### Overall rating

4.4 (11526)

4.5 (11010)

### User interface

GoTo Meeting

Microsoft Teams

### Customer service and support

GoTo Meeting

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Microsoft Teams

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

## What users say about the pros and cons of GoTo Meeting vs Microsoft Teams

Both GoTo Meeting and Microsoft Teams are solutions that have been reviewed by verified reviewers on Capterra. Check out what real users have to say about their experiences to see how GoTo Meeting stacks up against Microsoft Teams and pick the one that fits best your needs. Users appreciate GoTo Meeting for its reliable virtual meetings, noting its secure virtual space, in-meeting engagement functions, and high-quality video. They also value its video conferencing capabilities, citing clear HD audio and video, and the ability to record meetings. Additionally, reviewers highlight the robust screen sharing feature, which enhances collaboration. When it comes to Microsoft Teams, users praise its team collaboration tools, mentioning real-time document editing and integrated communication features. They also find its online meeting functionalities versatile, accommodating both scheduled and impromptu meetings. Reviewers appreciate its video conferencing capabilities, noting high-quality video calls and seamless integration with other Microsoft Office apps. When it comes to cons, GoTo Meeting users report issues with crashes, glitches, and required desktop apps. They also find the pricing structure expensive for smaller businesses and note occasional connection stability problems. As for Microsoft Teams, users mention difficulties with chat functionality, such as managing notifications and external chats. They also experience issues with screen sharing, like navigation bar interference, and occasional video call lags and bugs. \[[2](#source-item-2)\]

Pros

GoTo Meeting

LH

Lily H

Data analystInformation Technology and Services, 5,001 - 10,000 employeesUsed the software for: 1-2 years.

“It will solves the problem of reliable remote communication and helps teams stay connected from different locations and tool is easy to set up , reliable for video calls, and improves team productivity. Despite minor issues that's dependable solution for professional online meetings.“

January 11, 2026

Kevin J

Operations Project CoordinatorEnvironmental Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“GoTo Meeting makes it easy for us to organize and attend our team meetings and with its excellent features, we are able to hold out team discussions smoothly.“

June 30, 2025

Microsoft Teams

Yugma S

Assay development and integration technicianBiotechnology, 201 - 500 employeesUsed the software for: More than 2 years.

“It has helped me in centralizing chat, call, meeting notes, screen share with cross functional teams mainly clients and distant team members.“

May 4, 2026

SA

Samer A

AI ResearcherComputer Software, 10,001+ employeesUsed the software for: More than 2 years.

“It is a bit complex to customise and record the meetings and videos, while it is so helpful to cover all forms of communication, I look forward to connect tit to virtual reality meetings and adding support to that meeting format.“

March 10, 2026

Cons

GoTo Meeting

MA

Moath A

Operations ManagerConstruction, 51 - 200 employeesUsed the software for: More than 2 years.

“Screen sharing is slow on slower connections when displaying graphics such as CAD files or blue-prints.“

July 5, 2025

BS

Bryan S

MgrHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“Some users find GoToMeeting challenging for newcomers due to its limited video settings, which only offer basic virtual backgrounds and blurring.“

September 23, 2024

Microsoft Teams

CP

CANDICE P

Account's officerTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: More than 2 years.

“Notifications could also get a bit chaotic messages popping up in different places, or alerts not syncing the way you expected. And even though Teams is meant to simplify communication, some features felt buried or overly complicated, especially when you just wanted a straightforward way to find a file or revisit a conversation.“

January 4, 2026

Denis M

RecruiterFinancial Services, 201 - 500 employeesUsed the software for: 1-2 years.

“It gets the job done for basic corporate communication, but the constant lag and heavy RAM usage get annoying fast. If I just need to jump on a quick, stable video call with a client, I will almost always choose Google Meet over this.“

April 28, 2026

* * *

Sources

1.  Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from meeting software. This list is not exhaustive. For additional features, refer to the vendor’s website.
    
2.  Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar.
    

* * *

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