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GoTo Meeting vs Chatroll: Which is a better fit?

Updated on February 11th, 2025
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Summary
Key features rated by users
Features selected based on 5,054 reviews from Webinar users.
% Fit
Missing features
Feature ratings
Registration Management
NA
Two-Way Audio & Video
4.5
Video Conferencing
4.5
Screen Sharing
4.6
Presentation Streaming
4.5
% Fit
Missing features
Not enough reviews
Feature ratings
Registration Management
NA
Two-Way Audio & Video
NA
Video Conferencing
NA
Screen Sharing
4.0
Presentation Streaming
--
User satisfaction
4.4
User reviews11,646
Ease of use
4.4
Functionality
4.4
Value for money
4.3
Customer support
4.3
4.3
User reviews29
Ease of use
4.4
Functionality
4.5
Value for money
4.1
Customer support
4.0
Price starts from
/user
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

For businesses of all sizes with web meeting needs.

Designed for businesses of all sizes engaging in financial services, marketing, entertainment, news organizations, non-profit groups, corporations, and more.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-84dfa662-b8cb-4bb9-8f42-08db41fb6169
Clint S
Head of Sales
3.0

Clint S.: Hi. My name's Clint, and I am a part of a software development company for a dedicated industry. So it's a SaaS, vertical SaaS software, and I oversee all of our revenue and sales. In terms of GoTo Meeting, I would rate GoTo Meeting on a scale of one to five, five being the best. I'd rate GoTo Meeting at a three. Before using GoTo Meeting, my company was using Join.Me, and some of the issues that we were finding is we were getting drop calls now and then. It seemed like there was a little bit too much clutter that our company... the level of our volume was proposing or creating for Join.Me, which our meetings and Zoom with our prospects are our revenue. It's incredibly valuable, so it was a critical issue that we had to take care of. We chose GoTo Meeting because of the simplicity it provided. It was very easy to use and understand for all of our users. So there was little training, really, necessary. It was almost plug-and-play. We found also that the price was very fair. In fact, we found it to be almost cheaper than most of its comparables in the industry. Finally and the big one was that it hit and achieved what we needed, which was our critical issue, which was it hosted... It was able to keep up with the volume that we provided. Ultimately, what we found out was that GoTo Meeting used lesser bandwidth than Join.Me, and that allowed more individuals or more individual IP users to be on the network, if you will, with their licensings without putting too much strain. Thus, we had no more issues when using GoTo Meeting. Getting started and implementing GoTo Meeting was an experience that my team was pleasantly surprised overall. We had a dedicated individual that we would be able to speak to whenever we had questions and that would actually walk us through personalized training. Even when we didn't request it, they came to us saying, "We're going to go through several personalized meetings together, and you're going to have this individual to work through throughout the entire time to build out business relationship with." So, whereas some of the other softwares that we looked at, most of the training involved videos and, "Here, watch these, these videos. Disperse these out to your team, and then we'll see you on the other end." It felt like there was more of a personal touch and walkthrough with the GoTo Meeting team, which we were really appreciative of, and that allowed us to have questions asked and answered very quickly. It addressed questions that we didn't even have to ask because we were already there with somebody live during our scheduled sessions throughout the timeframe, and the time to implement was a lot less than what we had previously. So we thought we were moving up to a much more robust system. Implementation is going to be more complex, but that was not the case with GoTo Meeting. If you're in the market looking for software like GoTo Meeting and you're looking at some of its competitors, something to look at overall is what kind of volume you're going to bring and use. Some of the other competitors that are very popular right now, I've mentioned one here in my review, but there's others that use large amounts of bandwidth. So if you're bringing a lot of volume on your sales team, or your customer or your staff base, then that can pose a risk. So that's something to look into and ask, and I learned that the hard way. I didn't think that was something that I needed to be worried about. I was really looking at features to begin with, but that posed a critical and even a costly issue until we got it fixed. So it'd be something I'd really highly recommend. Then, lastly, I'd also recommend not to get swayed by all the fun and cool integrations that exist out there with some of the other popular software, web conference softwares. We tested one of those before. We thought those were really neat, but then found that we almost use none of them ultimately. So, really, what you want to stay focused on are the table stakes of really what you need. So be very clear on that. That way, you can stack your functionality and your price up to what you really need.

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video-eecb8204-204a-4389-0b91-08d8811dc09f
Brynna H
Marketing assistant
5.0

Brynna H.: Hi, my name is Brynna and I am a personal coach in the health and wellness industry. And I give Chatroll a five out of five star rating. When trying to decide which software to use I didn't really look at any others, Chatroll felt like a really obvious choice. They had a free plan for the number of users that I needed so I just jumped right in and got started. The reasons that I decided to use Chatroll for my online webinars is because they had a free option for the number of users that I was using at the time and I knew that I could just level up if I needed to. I really thought that it was a very user-friendly interface, it seemed really easy to onboard, and I liked that I could customize my chat box so that it matched the colors and font on my blog, rather than having it look out of place with someone else's choices and design. The onboarding process with Chatroll, I would say is a moderate difficulty level as far as getting all set up. You have to make sure you have all of the correct access codes put in on your blog correctly. And you want to just test it out, make sure that it's running correctly, give it a couple of trial runs, make sure you've got it all exactly the way you want it. But once you do, it's an absolute breeze to use and it didn't give me any problems once I had it set up correctly. For anyone thinking of using Chatroll, I would highly recommend it. It's got a free plan, so if you're just starting out and you don't have a lot of users, that's okay it really doesn't cost you anything. You have so much that you need to be thinking about if you're starting to do online webinars on your blog or somewhere else, you've got to make sure that your feed is correct, and you've got to make sure you've got all the right things. Chatroll you don't have to worry about it at all. Once you've got it there, it works great. You can see what everybody has to say right there during your live webinar. It's easy to monitor, it's easy to use and I would highly recommend getting started to give your webinars to extra professional touch, to just make them that much more awesome.

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User interface
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1 Video
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5 screenshots
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5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Alerts/Notifications
388
Important

GoTo Meeting

Top Features
23/42
  • Activity Dashboard
  • Audience Engagement
  • CRM
  • Customizable Branding
  • Customizable Templates
  • Document Storage
  • Email Reminders
  • Engagement Tracking
  • Event Scheduling
  • Multi hosts
  • On-Demand Webinars
  • Q&A Management
  • Quizzes
  • Real-Time Data
  • Registration Management
  • Social Media Integration
  • Social Promotion
  • User Management
  • Whiteboard
  • Alerts/Notifications
  • API
  • Breakout Rooms
  • Calendar Management
  • Contact Management
  • Content Management
  • Electronic Hand Raising
  • Event Management
  • File Sharing
  • Live Chat
  • Meeting Management
  • Mobile Access
  • Polls/Voting
  • Presentation Streaming
  • Reporting/Analytics
  • Screen Sharing
  • Surveys & Feedback
  • Third-Party Integrations
  • Two-Way Audio & Video
  • Video Call Recording
  • Video Conferencing
  • Video Streaming
  • Video Support
See All features
Hide Webinar Software Features -

Chatroll

15/42
Show Webinar Software Features +
GoTo Meeting
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Chatroll
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
GoTo Meeting
  • By GoTo
  • Located in United States
  • Founded in 2003
Chatroll
  • By ChatRoll
  • Located in United States
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