# Compare GoTo Meeting vs VoIP.ms 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare GoTo Meeting and VoIP.ms based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/163332-203084/GoToMeeting-vs-VoIP-ms

---

# GoTo Meeting vs VoIP.ms Features and Cost Comparison

Last updated March 20th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

GoTo MeetingVoIP.ms2/4 selected

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.4 (11,525)](https://www.capterra.com/p/163332/GoToMeeting/reviews/)

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.8 (697)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

[## GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.4 (11,525)](https://www.capterra.com/p/163332/GoToMeeting/reviews/)

Starting Price

$14.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [11,525 reviews](#user-reviews)

Positive

10,362

Neutral

997

Negative

166

[## VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.8 (697)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

Starting Price

$1.10/month

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.4

Customer Service

4.8

Reviews Sentiment

Based on [697 reviews](#user-reviews)

Positive

678

Neutral

14

Negative

5

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## Summary

* * *

Key features rated by users

Features selected based on 11,711 reviews from meeting software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

73%Fit

Missing features

Feature ratings

Communication Management

4.5

Video Conferencing

4.5

Screen Sharing

4.6

Calendar Sync

4.4

Single Sign On

NA

\--%Fit

Missing features

Not enough reviews

Feature ratings

Communication Management

4.7

Video Conferencing

5.0

Screen Sharing

NA

Calendar Sync

NA

Single Sign On

NA

User satisfaction

User satisfaction

4.4

User reviews[11,525](https://www.capterra.com/p/163332/GoToMeeting/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.3

Customer support

4.3

User satisfaction

4.8

User reviews[697](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

Ease of use

4.4

Functionality

4.7

Value for money

4.8

Customer support

4.8

Price starts from

Price starts from

$14Per User, Per Month

-   Free version
-   Free trial

Price starts from

$1.10Other, Per Month

-   Free version
-   Free trial

Best for

Best for

GoTo Meeting is used by educators, healthcare providers, professional services, sales teams, government agencies, universities, researchers, and remote workers.

Best for

Any business looking to simplify their communications. Any reseller looking for a fully customizable interface and any residential looking for a good, affordable, and reliable home phone service.

## User reviews

Pros & cons

LH

Lily H.

Data analyst

> "It will solves the problem of reliable remote communication and helps teams stay connected from different locations and tool is easy to set up ,..."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___7076837)

MA

Moath A.

Operations Manager

> "Screen sharing is slow on slower connections when displaying graphics such as CAD files or blue-prints."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6850026)

Samuel L.

Mortgage Loan Officer

> "GoTo Meeting also enable us to document meetings and provide a record of discussions which help maintain a clear and organized record of our..."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6774615)

BS

Bryan S.

Mgr

> "Some users find GoToMeeting challenging for newcomers due to its limited video settings, which only offer basic virtual backgrounds and blurring."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6503896)

ML

Michael L.

Shipping and Receiving Supervisor

> "With its exceptional engagement features which includes an in-meeting chat box, GoTo Meeting allows me to have a similar meeting experience as i would..."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6790194)

EB

Edgar B.

designer

> "Occasionally, it may experience issues with audio or video quality during meetings, such as poor resolution, audio delays, or dropped calls."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6247936)

Samuel L.

Mortgage Loan Officer

> "The platform's robust authentication and security measures enable us to securely share documents, review and discuss financial documents with clients."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6774615)

HM

Harish M.

Technical Recruiter

> "the interface looks a bit old. and sometimes people have to download a small app to join which is annoying for them."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6856126)

ML

Michael L.

Shipping and Receiving Supervisor

> "The meeting control features help to take full command of the meeting room as the host which usually helps to have an orderly meeting where everyone..."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6790194)

AA

Alesandra A.

Procurement officer

> "We have been facing connection stability issues since we started implementation of this software in our organisation."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6827056)

Kevin J.

Operations Project Coordinator

> "GoTo Meeting makes it easy for us to organize and attend our team meetings and with its excellent features, we are able to hold out team discussions..."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6846339)

AT

Aniruddha T.

Operations Support

> "It lowkey has lag issues and slow responsiveness which kind of makes it difficult during live meeting sessions to communicate."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6515086)

BU

Bailey U.

Founder and Web Developer

> "GoTo Meeting allocates an extensive range of tools that allows me to save time by conducting corporate meetings online."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6773381)

John P.

Owner and Consultant

> "I'm not sure what a free site would offer for users, but the multiple frames and options are more confusing that beneficial; furthermore, to change or..."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6271277)

BS

Brooke S.

Sales Representative

> "GoTo Meeting has the most advanced privacy features which makes it the safest platform to have online meeting discussions with customers."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6771423)

Aditya S.

Test Analyst

> "Nothing on the product side, but it's free version does not offer as many features as paid version, which is a bummer as the paid version is expensive..."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6729528)

CS

Christie S.

Meetings Director

> "It allows us to record the entire committee meetings and when we are transcribing it makes it easier for missed ideas"

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6838317)

CV

Crystal V.

Customer Marketing Specialist

> "The features within the setup and platform were a bit tricky to navigate at first."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6778927)

YB

Yatunyi B.

Full Stack Developer

> "GoTo Meeting provides high quality video and has variety of in meeting feature like screen sharing,screen recording and a timer as well."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6446591)

JM

Juan M.

Operations Supervisor

> "What I like least about the platform is the fact that we have not been able to configure the call recordings for quality monitoring and at the time of..."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6037118)

LD

Laura D.

Medical coder

> "GoTo Meeting has high standards when it comes to privacy, security, and data encryption, which is necessary to protect confidential health and medical..."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6558281)

TS

Tejaswi S.

COMMUNICATIONN

> "The free plan is less compliant due to its time constraint and limited number of members."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6370283)

Stanley K.

Software Engineer

> "I like each of its features that make it unique about this video conferencing tool. With GoTo Meeting I have achieved excellent meetings with many..."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6705335)

HB

HEATHER B.

CFO

> "GoTo Meeting sometimes has audio issues but that could be related to multiple computers settings."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6571742)

CC

Chad C.

District Manager

> "GoTo Meeting has excellent presentations tools like screen sharing and live chatting that allows us to have very lively presentation sessions."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6678961)

YB

Yatunyi B.

Full Stack Developer

> "GoTo Meeting can sometimes be a bit resource intensive which might slow down my computer"

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6446591)

CS

Christina S.

Area Director of Sales

> "It offers reliable in-meeting engagement functions like chats and polls that makes that gives our meetings life and make them more lively."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6544332)

SQ

Sean Q.

IT Specialist

> "Sometimes user complaints it is being slow during meetings"

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6786157)

BS

Brooke S.

Sales Representative

> "GoTo Meeting has a live chat function that allow everyone in the meeting to easily contribute during the meeting."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6771423)

LD

Laura D.

Medical coder

> "The switch from Zoom to GoTo Meeting was a bit challenging at first because I had to learn a new system, but the pros outweigh the cons."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6558281)

DG

Dayanand G.

Warehouse Executive

> "It facilitates HD-quality video conferencing, which helps your team to collaborate effectively irrespective of location."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6637440)

Jonathan W.

Director

> "The software is extremely glitchy and will often fail within meetings."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#GetApp___6569671)

EB

Edgar B.

designer

> "Whether users are on a desktop computer, laptop, tablet, or smartphone, GoToMeeting ensures seamless compatibility across different devices and..."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6247936)

Dameron H.

Animator

> "Unfortunately, GoToMeeting performs poorly in browser windows."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6248326)

RC

Rosa C.

HR Manager

> "For online meetings, audio and video calls, GoTo Meeting delivers and I like the audio/video quality as well as easy controls."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6493334)

CM

Callum M.

Director

> "Long loading times sometimes, seems to have quality issues occasionally"

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6376857)

LK

Leah K.

Project Assistant

> "For those that have used similar products, this is very much the same and found the initial meeting start to be much easier than Teams, and keeps the..."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6795298)

DH

Davinee H.

Client Success Coordinator

> "Some attendees have a hard time getting their audio set up correctly."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6387707)

CV

Cleophus V.

Safety and Compliance Officer

> "GoTo Meeting has made it possible to attend our regular meetings virtually which has made our team communications very effective."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6850544)

TA

Tamara A.

Customer service

> "The fact that the logging in may take a while if you are using a different device and that the screen sharing may lag from time to time if the..."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___4806790)

TA

Terri A.

Logistics and Distribution Operations Coordinator

> "Also the built-in chat allow for instant messaging which enable us to ask questions and give feedbacks without interrupting the speaker."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6744672)

CV

Crystal V.

Customer Marketing Specialist

> "The functions weren’t easy to figure out at first."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6778927)

Kevin J.

Operations Project Coordinator

> "GoTo Meeting has made it possible for us to share updates and information which help keep everyone in the team updated."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6846339)

DW

Dalton W.

business consultant

> "using the application needs stable internet connections and in areas which is not stable in terms of connections the application disturbs lot"

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___4844173)

Samuel L.

Mortgage Loan Officer

> "GoTo meeting allow us to communicate effectively with clients and colleagues regardless of their location."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6774615)

ML

Michael L.

Shipping and Receiving Supervisor

> "Off all the features it offers, there is none that i have not liked."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6790194)

TA

Terri A.

Logistics and Distribution Operations Coordinator

> "GoTo Meeting excels in providing crystal-clear audio and exceptional video quality that enhance our meeting experiences."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6744672)

DH

Davinee H.

Client Success Coordinator

> "I am not sure what needs to change or if it is a user error, but we do experience it often."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6387707)

VR

Verified Reviewer

Administration and Finance Manager

> "It provides all of the meeting features, resolves bandwith concerns, and has outstanding audio/video quality."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6587714)

HM

Harish M.

Technical Recruiter

> "its expensive for just a meeting tool."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6856126)

BM

Bruce M.

Associate Broker

> "The video quality is high despite the wifi."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___7067318)

MM

Michaela M.

Internal Operations Manager

> "Something the program seems finicky. When a meeting is scheduled in my office internally the shared link to the rest of my staff seems to be "hit or..."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___4974941)

TA

Terri A.

Logistics and Distribution Operations Coordinator

> "Lastly, GoTo meeting delivers robust end to end protection which ensure that our meetings remain confidential and secure from unauthorized access."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6744672)

Carlos P.

Key Account Manager

> "Video playbacks for screen sharing may be interrupted. When sharing your screen with multiple monitors, it is quite likely to be complex."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___4852831)

Alfiya M.

Software Engineer

> "The transcripts generated post meetings, very much helpful in capturing customers sentiments and information required at a later stage"

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#GetApp___6439656)

VR

Verified Reviewer

Technical support executive

> "The platform features a limited number of breakout rooms, which may make working in bigger groups difficult."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___4797559)

KP

Kuppam P.

Business Analyst

> "Even with ten of us, the HD audio helps grandma's stories to be absolutely clear."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6836394)

RT

Ryan T.

Automation Sales Engineer

> "It can be confusing for first time users to get audio working, and the delay on the screen share function is very noticable."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6142335)

Alfiya M.

Software Engineer

> "Helps in generation of transcripts which is helpful for noting customer data which is beneficial in sales"

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#GetApp___6439656)

RM

Randy M.

Deployment Engineer

> "I only encountered just one problem using this software and that was limited customization options for meeting rooms"

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6158578)

RC

Rebecca C.

Design and Sales Manager

> "Its screen sharing function help us to easily do online presentations during meetings."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6592852)

MF

Megan F.

BDC Manager

> "It could be difficult to log into sometimes"

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6664208)

GG

George G.

Sales and Marketing Specialist

> "I enjoy using GoTo Meeting since it is and efficient medium of video conferencing with sound and screen quality."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6484279)

JG

Joseph G.

Demand Generation Marketer

> "Also, the "green room" is not very intuitive when you're trying to learn how to practice launching and hosting the webinar."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___4706269)

DH

Davinee H.

Client Success Coordinator

> "We use a "room" to hold our weekly team meetings and it is super easy for everyone to always have the correct meeting link this way."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6387707)

Julie E.

Human Resources Generalist

> "The chat tool has fewer options and less intriguing video effects."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___4977239)

Rebacca F.

Sr. Director, Sales Effectiveness and Enablement

> "It let us have complete control and hold on our conferences for ensuring the complete security of our data."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#GetApp___6464203)

VR

Verified Reviewer

Junior Web Developer

> "The Limit on the duration & limited participants in the free plan make it less compliant."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6230615)

BU

Bailey U.

Founder and Web Developer

> "Large file sharing online is another added advantage of GTM."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6773381)

JA

Jess A.

consultnat

> "The fact that when you dial in the lines are busy - it freezes, it ends meetings whenever it wants, meetings are recorded and then when you try to..."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___4262437)

CC

Chad C.

District Manager

> "GoTo Meeting offers us with very fantastic video and audio qualities which makes our conversations very clear and seamless."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6678961)

AD

Ainedembe D.

IT security and software Developer

> "the application does not integrate with outlook and this disturbs during meeting"

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___4783728)

Rebacca F.

Sr. Director, Sales Effectiveness and Enablement

> "Another big pro of GoTo Meeting is that conducting virtual meetings really becomes easy with it even if there are huge number of individuals."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#GetApp___6464203)

Sahil A.

Junior Frontend Developer

> "Also it lacks a few features in video conferencing and file sharing when the same is compared with other platforms. But this does not degrade the..."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___4630282)

GG

George G.

Sales and Marketing Specialist

> "Overall we get an opportunity to communicate with clients,conduct webinars and perform other tasks irrespective of the distance."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6484279)

NH

Natalie H.

PA & Executive Search Researcher

> "We had one meeting where the video option was obviously disabled at the set up and it meant that no one could update or change the settings once the..."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___3974883)

EB

Edgar B.

designer

> "This flexibility allows participants to join meetings from anywhere with an internet connection."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6247936)

Nabi K.

Pro Soccer Player

> "I would say the purchase cost is expensive and limits it usage to only large-scaled organizations."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___4745411)

ML

Michael L.

Shipping and Receiving Supervisor

> "Am also amazed by how good the visuals and sound are during a meeting as they makes everything clear to see and hear."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6790194)

UZBS

Usama Zeid Bashir S.

Founder

> "A slight turbulence network problem may lead to multiple disconnection."

[See full review](https://www.capterra.com/p/163332/GoToMeeting/#Capterra___6153021)

[View Reviews](https://www.capterra.com/p/163332/GoToMeeting/reviews/)

JS

Jonathan S.

Principal

> "voip.ms overall: Great product line, very competitive pay-as-you-go pricing, incredible feature set, industry-leading customer support - fast responses,..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6818328)

RZ

Roberto Z.

SEO

> "here isn't much I disliked about VoIP.ms, but if I had to choose something, I would say that the initial setup requires some learning, especially for..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6683131)

JS

Jonathan S.

Principal

> "What I like most about the voip.ms softphone is that it's provided by voip.ms, with seamless access to multiple special voip.ms features."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6818328)

JR

Jeff R.

Owner

> "Unresolved issues with SMS capabilities on main DID numbers"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6543845)

RZ

Roberto Z.

SEO

> "I also appreciate the flexibility it offers, allowing me to customize call routing and manage multiple numbers effortlessly. While the setup required..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6683131)

DD

Dennis D.

Owner

> "Their documentation is often a bit lacking or out of date."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6753780)

Dave W.

CEO

> "VoIP.ms was a near drop-in replacement for hosting things locally, I was able to port nearly all numbers (and a couple numbers that couldn't be ported..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990491)

BH

Billy H.

Student

> "I was disappointed to find the international numbers didn’t come with “local” call rates - I am a UK customer and would’ve liked to purchase a UK..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989563)

MY

Michael Y.

Mechanical Designer

> "VoIP.ms has considerably lowered my phone bill compared with other services, while offering a multitude of useful features to help optimize my business..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989880)

KG

Karl G.

Director of Information Systems

> "This means you need to keep track of the last date you did this or the invoice may not reconcile with your card statement."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989169)

HF

Hunter F.

Proprietor

> "VoIP.ms gives you power tools and "just enough" customizable features to deploy unique solutions for your customers, but you don't have to learn the..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990387)

MB

Michael B.

Founder

> "did's and accounts don't appear to be standard menu options, therefore, I struggle with being able to choose anything under these menu options in less I..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989158)

Anthony W.

Owner

> "It is a relatively inexpensive backup system for outgoing calls as well as providing a custom number for specific phone users and clients"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989345)

DZ

David Z.

CEO

> "Make this requirement known early in the process so people don't become frustrated when they think all the steps have been completed, but they can't add..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989228)

Cameron D.

Digital Marketing Manager

> "The first thing that drew me to VoIP.ms was the customization and ability to not spend a ton of money on a phone system for myself or my business."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989060)

RP

Ryan P.

Owner

> "Third parties often have trouble sending SMS to VoIP.ms, or sometimes they outright block the use of VoIP services for SMS."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989279)

RT

Ryan T.

Head Of Integrated Search & Data Performance

> "VoIP.ms has some of the most human, helpful and solutions focused support staff in the VoIP space. While at first it can look daunting to setup - the..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4991517)

EP

Elizabeth P.

VP

> "VOIP.ms is certainly not the most technical of providers - there's no coding or anything to do and most things are set with radio buttons."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4991958)

MD

Michael D.

President

> "VoIP.ms lets you set up a sophisticated phone system at a low cost with way more flexibility that you can get with other offerings."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990318)

RE

Ryk E.

CEO

> "We have had some difficulties in matching inbound services on end points with the right servers."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989971)

DV

Dave V.

IT Manager

> "As an added bonus, I've essentially stopped all junk phone calls with a mixture of a call routing rule and an IVR.You can basically do anything with the..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989652)

MH

Marin H.

Owner

> "The website can be a bit confusing to navigate if you're only using a few features VoIP.ms offers."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989174)

RM

Rob M.

VP, Systems

> "Setup was quick and easy with instructions provided for most VoIP gateways, with many trunking locations to ensure low latency and jitter free..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990123)

BF

Brendan F.

Director of Business Development

> "The only thing I didn't like was when they had the DDOS attack and my phone lines were down and we did not have any alternative."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990000)

CR

Corey R.

Energy Manager

> "I switched from expensive big telephone company service and I get so many more features and capabilities for literally pennies on the dollar with..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989166)

DC

David C.

System Engineer

> "The only issue we had was due to a DOS attack on their DNS that left our lines unavailable."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989302)

David P.

Director

> "The advantages are the interconnect information, and loop back IVR test functions, feature codes."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990132)

PL

Peter L.

Chief cook & bottle washer

> "The SMS/MMS service can not receive messages from certain providers/numbers. "

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4991390)

RZ

Roberto Z.

SEO

> "What I liked most about VoIP.ms is its reliability and flexibility."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6683131)

DC

David C.

President

> "I am annoyed at their billing in US dollars as I get hit with excessive bank charges having no US$ account myself."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989095)

VR

Verified Reviewer

Broker

> "The most value I get is the ability to administer the backend fairly easily to manipulate the changes according to business flow."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989361)

MY

Michael Y.

Mechanical Designer

> "The website can be a little tricky to navigate due to the number of options and features."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989880)

PM

Paul M.

Senior System Administrator

> "The quality of my calls with voip.ms are excellent, and I am always kept advised of any downtime due to network maintenance, which does not occur..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989444)

JL

Jonathan L.

Administrator

> "With tha ata configuration, it can’t be use be everyone, user’s need a minimal understanding on sip phone"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4997776)

HF

Hunter F.

Proprietor

> "I would say VoIP.ms is the perfect service for a somewhat-experienced consultant or employee to deploy a customized VoIP solution for their..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990387)

NR

Nigel R.

CEO

> "Without warning, we were charged 40c a minute for our calls instead of 1c a minute as had been for many years previously. "

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4900914)

CL

Constantine L.

President

> "It is reliable, inexpensive and the voice mail allows me to filter unlimited unwanted calls."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989094)

JD

Jonathan D.

IT

> "The billing method in USD are difficult to convert in CAD billing Taxes"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989115)

AH

Andrew H.

Technology Consultant

> "They experienced stability issues for a period and I ended up switching to a competitor, but came back to VoIP.ms once their reliability issues were..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989083)

DZ

David Z.

CEO

> "The most difficult part of the service is the initial setup - i.e. creating your account."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989228)

VR

Verified Reviewer

Founder

> "There are tutorials and a wiki on their website, and I've found knowledgeable users on 3rd party websites who are willing to help or give advice."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990021)

VR

Verified Reviewer

home user

> "Perhaps what few difficulties I have are due to connectivity issues, and not VoIP.ms' service."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990250)

ML

Mitch L.

Executive Pastor

> "In fact most changes we need to make will take only a few minutes, which makes the management of our phone system very simple and painless."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4835011)

EV

Eric V.

CEO

> "There was a DDOS attack few months ago where we had zero service for 3-4 Days."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989719)

AH

Alexander H.

General Director

> "MS provides us security, effective, reliable communications at the lowest cost of any of the options we've tried before."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989795)

RB

Richard B.

Owner

> "I needed a phone and didn't want to pay for a hardline just for phone service."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989454)

ES

Enrique S.

Owner

> "Call routing flexibility, allows me to properly handle incoming calls."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989160)

EB

Erik B.

owner

> "not innovative like Twilio, you are not going to find any integration with AWS and polly or advanced things like this."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989588)

JC

Jozo C.

Architect

> "Migrating our regular phones to VoIP.ms was an easy process and it took a lot less time than expected. Since then we've started to use additional..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989472)

VR

Verified Reviewer

CEO

> "The user interface does not look good, modern and is not well designed."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989729)

VR

Verified Reviewer

Founder

> "They have loads of features and functionalities, and also provide an API to interact with their services."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990021)

ML

Marjorie L.

Coordinator

> "The messaging system could be improved , we don’t use that feature very often"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989478)

JD

James D.

Regional Director

> "The price is great, but what I really like is their tech support to help configure the phone line as well at port it from the phone company."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989114)

VC

Vincent C.

Senior Technical Level Designer

> "You might loose service if you have a power outage if you don’t plug all your device (modem, router and voip adapter) on a battery powered UPS."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___3764639)

PW

Patrick W.

Owner/Managing Member

> "We use a mix of hard IP phones (used Ciscos) and Zoiper on our Android devices. And the cost is fantastic! "

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4830455)

SC

Satish C.

VP

> "The configuration documentation is difficult to follow for non-technical folks."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990030)

LW

Lucas W.

Owner

> "I like how flexible I can manage my bills for different numbers and hosting sites."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989650)

GB

Guy B.

consultant

> "the service was interrupted for a few days following a denial of Service Attack"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989296)

CK

Chris K.

Admin

> "MS to be an exceptional service provider, catering comprehensively to all of our VoIP requirements within our corporate environment."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989674)

SW

Shawn W.

N/A

> "Not applicable switching was easy, on the other hand this 40 character minimum for this survey was not great"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989263)

EC

Emma C.

C-Level

> "voip.ms solves many different problems with their feature set, I'm a happy long-term customer who has used many of the features of voip.ms over the..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989235)

JL

John L.

Owner

> "I cancelled the account and will stick with my current VOIP provider Ubiquiti"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#SoftwareAdvice___6223922)

BW

Bruce W.

Top Dog

> "I connect multi-line VoIP phones over WiFi for the ultimate flexibility."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989322)

MD

Michel D.

Network specialist

> "Intermittent Call interruptions or calls degraded"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990078)

DD

Dennis D.

Owner

> "I like how easy it is to procure a new DID / Local Number."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6753780)

VR

Verified Reviewer

Telephone Administrator

> "It shouldn't have to be so hard to reconfigure your lines."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989161)

Randal B.

Principal Consultant

> "In the case of small businesses, at less than $200 capital cost and $10 per month, we've been able to provide full-featured auto attendant answering..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4600102)

DC

Devin C.

President

> "It is too high for the international rate to China."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990352)

MP

Mathieu P.

N/A

> "Customer service is very responsive, the quality of the call routing, and the reliability of the system has always been great."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989497)

TB

Teala B.

Office Manager

> "Using a VoIP app can be confusing for our techs"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989354)

VR

Verified Reviewer

Owner

> "The company has been just what I need -- a solid performer, very little downtime, quick customer support, and a product line that meets my needs."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989075)

MB

Michelle B.

Registered Nurse

> "Integration issue during initial set up was quite tricky"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989523)

JMA

Jean Mathieu A.

Analyst Dev

> "It’s easy to setup and allows me to do complex configurations, we can customize ourself all the different features without having to call the helpdesk."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989808)

SS

Stan S.

Director

> "Monthly cost of having DID is a little too high."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989131)

AC

Addison C.

Systems Engineer

> "The crystal-clear call quality and seamless connectivity have truly transformed my communication."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989308)

EZ

Eric Z.

Director

> "Recent outages made it slightly unreliable."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989140)

HH

Heaven H.

Owner

> "Call forwarding, because I have More than one phone and it's easier to have all my calls go to my main phone"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4991629)

NR

Nigel R.

CEO

> "Failure to inform us of a forty-fold increase in price."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4900914)

Randal B.

Principal Consultant

> "Like me, you'll be amazed at the range of features you get for the vastly reduced price when comparing the service to that of a traditional telephone..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4600102)

Jeff P.

Senior Associate, Operations

> "The only negative point we can think of is that the "learning curve" to set-up a VoIP system for someone that has never done it and is not very..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___3764578)

[View Reviews](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

## User interface

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)

4.45 (11,525)

No images or videos  
provided by vendor

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Action Item Tracking

150

Important

Activity Dashboard

120

Important

GoTo Meeting

Top features

32/41

-   Access Controls/Permissions
-   Action Item Tracking
-   Activity Dashboard
-   Agenda Management
-   AI Copilot
-   Annotations
-   Attendee Management
-   Breakout Rooms
-   Calendar Sync
-   Collaboration Tools
-   Communication Management
-   Customizable Branding
-   Document Management
-   File Sharing
-   Generative AI
-   HD Audio/Video
-   Host Controls
-   Live Chat
-   Lock Meetings
-   Meeting Management
-   Meeting Notes
-   Meeting Preparation Tools
-   Minutes Management
-   Mobile Access
-   Notes Management
-   Polls/Voting
-   Presentation Streaming
-   Private Chat
-   Recording
-   Reminders
-   Reporting/Analytics
-   Scheduling
-   Screen Sharing
-   Single Sign On
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   User Management
-   Video Conferencing
-   Video Layouts/Views
-   Virtual Backgrounds

[See all features](https://www.capterra.com/p/163332/GoToMeeting/#features)

VoIP.ms

6/41

-   Access Controls/Permissions
-   Action Item Tracking
-   Activity Dashboard
-   Agenda Management
-   AI Copilot
-   Annotations
-   Attendee Management
-   Breakout Rooms
-   Calendar Sync
-   Collaboration Tools
-   Communication Management
-   Customizable Branding
-   Document Management
-   File Sharing
-   Generative AI
-   HD Audio/Video
-   Host Controls
-   Live Chat
-   Lock Meetings
-   Meeting Management
-   Meeting Notes
-   Meeting Preparation Tools
-   Minutes Management
-   Mobile Access
-   Notes Management
-   Polls/Voting
-   Presentation Streaming
-   Private Chat
-   Recording
-   Reminders
-   Reporting/Analytics
-   Scheduling
-   Screen Sharing
-   Single Sign On
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   User Management
-   Video Conferencing
-   Video Layouts/Views
-   Virtual Backgrounds

[See all features](https://www.capterra.com/p/203084/VoIP-ms/#features)

### Recognition

No recognitions have been awarded to GoTo Meeting

No recognitions have been awarded to VoIP.ms

### Deployment & support

GoTo Meeting

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

VoIP.ms

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

GoTo Meeting

-   By GoTo
-   Located in United States
-   Founded in 2003

VoIP.ms

-   By VoIP.ms
-   Located in Canada
-   Founded in 2007

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4.4

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Price

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Features

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4.4

Ease of Use

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4.4

Features

4.6

4.4

Ease of Use

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[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (697)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

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Contact vendor for pricing

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Features

4.6

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4.6

[View full comparison](https://www.capterra.com/compare/203084-218251/VoIP-ms-vs-Wildix)

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.45 (11,525)](https://www.capterra.com/p/163332/GoToMeeting/reviews/)

vs

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,075)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

$14/month

Price

$6/month

4.4

Features

4.3

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/163332-176572/GoToMeeting-vs-Google-Hangouts)

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (697)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

vs

[3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

$1.1/month

Price

$350/year

4.7

Features

4.4

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/158704-203084/3CX-vs-VoIP-ms)

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.45 (11,525)](https://www.capterra.com/p/163332/GoToMeeting/reviews/)

vs

[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,035)](https://www.capterra.com/p/135003/Slack/reviews/)

$14/month

Price

$8.75/month

4.4

Features

4.6

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-163332/Slack-vs-GoToMeeting)

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (697)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

vs

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (855)](https://www.capterra.com/p/169627/RingOver/reviews/)

$1.1/month

Price

$29/month

4.7

Features

4.6

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/169627-203084/RingOver-vs-VoIP-ms)

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.45 (11,525)](https://www.capterra.com/p/163332/GoToMeeting/reviews/)

vs

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,395)](https://www.capterra.com/p/237272/Webex/reviews/)

$14/month

Price

$25/month

4.4

Features

4.3

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/163332-237272/GoToMeeting-vs-Webex)

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (697)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

vs

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,520)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

$1.1/month

Price

$14.99/month

4.7

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144037-203084/Zoom-Video-Conferencing-vs-VoIP-ms)