# GoTo Webinar vs Microsoft Teams: Features and Cost Comparison 2026 | Capterra

> GoTo Webinar vs Microsoft Teams: Which webinar tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision.

Source: https://www.capterra.com/compare/163335-168668/GoToWebinar-vs-Microsoft-Teams

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# GoTo Webinar vs Microsoft Teams Features and Cost Comparison

Last updated April 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

GoTo WebinarMicrosoft Teams2/4 selected

[GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/)[4.5 (2073)](https://www.capterra.com/p/163335/GoToWebinar/reviews/)

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.5 (11019)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

[## GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/)[4.5 (2073)](https://www.capterra.com/p/163335/GoToWebinar/reviews/)

[## Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.5 (11019)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

Starting Price

$59.00/month

Starting Price

$59.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.4

Customer Service

4.3

Starting Price

$4.00/month

Starting Price

$4.00/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.4

Customer Service

4.2

Reviews Sentiment

Based on [2,073 reviews](https://www.capterra.com/p/163335/GoToWebinar/reviews/)

Positive

1,910

Neutral

133

Negative

30

Positive

1,910

Neutral

133

Negative

30

Reviews Sentiment

Based on [11,019 reviews](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

Positive

9,961

Neutral

859

Negative

199

Positive

9,961

Neutral

859

Negative

199

Best for (according to reviews)

-   **Business size**: Small businesses account for 1,325 reviews (64%), demonstrating broad uptake among this segment compared to enterprise and midsize organizations.
-   **Industry**: Computer software, IT services, and marketing industries collectively represent 20% of reviews, indicating diverse adoption across technology and marketing sectors.
-   **Use cases**: Webinars (59%), online meetings (36%), and training (35%) are the main applications, highlighting strong usage for virtual events and collaboration.

Best for (according to reviews)

-   **Business size**: Small businesses account for 50% of reviews (5,388), with enterprises and midsize businesses contributing 31% and 18%, demonstrating broad uptake across various organization sizes.
-   **Industry**: Information technology, computer software, and education management together represent 23% of reviews, indicating diverse adoption across tech and educational sectors.
-   **Use cases**: Meeting (69%), team communication (57%), and video conferencing (45%) are prominent, reflecting strong focus on collaboration and remote interaction.

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Reviewer verdict

GoTo Webinar

GoTo Webinar users find it best for hosting large-scale webinars and virtual events, appreciating its reliable screen sharing, attendee management, and scheduling tools. Reviewers value its cost-effectiveness for reaching customers and training, noting the convenience of mobile access and direct file sharing during events. However, they mention that the user interface and support could be improved, and some find the pricing high for smaller organizations.

Microsoft Teams

Microsoft Teams reviewers consider it best for team collaboration and integrated communication, citing its real-time document editing, file sharing, and seamless integration with Office 365. Users appreciate its value when bundled with existing Microsoft subscriptions and highlight its flexibility for meetings and mobile access. Some, however, report that chat management can be overwhelming and that certain features may require additional costs.

## Features comparison

In the webinar market, GoTo Webinar and Microsoft Teams both offer a range of features, and comparing them goes beyond just looking at price. Understanding which functionalities align with your specific requirements can help maximize value and eliminate unnecessary spending. Below is a breakdown of the most critical aspects to consider. \[[1](#source-item-1)\]

Key features rated by users

Features selected based on 25,169 reviews from Webinar users.  
about the Fit Score methodology.

Fit Score methodology

To calculate the Fit Score, our proprietary methodology factors in the following:

  

-   The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used.
-   Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings.

  

Please note:

  

-   To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews.
-   If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation.

GoTo Webinar

80%Fit

Feature ratings

Screen Sharing

4.5

Live Chat

4.4

Mobile Access

4.4

File Sharing

4.4

Microsoft Teams

91%Fit

High performer

Feature ratings

Screen Sharing

4.5

Live Chat

4.6

Mobile Access

4.4

File Sharing

4.4

Screen Sharing

4.5 (290)

4.5 (2543)

GoTo Webinar users appreciate the screen sharing feature for its ability to display various types of content, including slideshows, charts, graphs, and multimedia elements. They find it smooth and reliable, noting that a signal indicates when the audience can see the screen. However, some users mention that sharing videos directly through screen sharing can be problematic. Microsoft Teams users also value the screen sharing feature, noting its importance for clear communication and collaboration. They appreciate the ability to share multiple types of content and give control to participants. Some users, however, report occasional glitches and performance issues. Overall, users find GoTo Webinar's screen sharing smooth and reliable, while they value Microsoft Teams for its collaborative tools and control options.

Live Chat

4.4 (165)

4.6 (1213)

GoTo Webinar users find the live chat feature useful for Q&A sessions, real-time communication, and engagement during webinars. They appreciate the ability to chat privately or publicly with hosts and other participants. Some users, however, find the user interface less intuitive. Microsoft Teams users appreciate the live chat feature for its real-time communication, ease of use, and integration with other tools. They value the ability to share files, use emojis, and pin important chats. Some users, however, report occasional bugs and find the feature cluttered with unnecessary options. In general, users value GoTo Webinar's live chat for its engagement capabilities, while they appreciate Microsoft Teams for its ease of use and integration.

Mobile Access

4.4 (66)

4.4 (2475)

GoTo Webinar users appreciate the mobile access feature for its convenience, saying that it allows them to join webinars on the go using iOS or Android devices. They find it easy to use and valuable for staying productive while away from their desks. Some users, however, note that the mobile version lacks some visual icons available on the desktop version. Microsoft Teams users also value mobile access for its flexibility and ability to stay connected while on the move. They appreciate the feature parity with the desktop version and the ability to switch between devices seamlessly. Some users, however, report occasional slowness and navigation issues. Overall, users find GoTo Webinar's mobile access convenient and easy to use, while they value Microsoft Teams for its flexibility and feature parity.

File Sharing

4.4 (98)

4.4 (1862)

GoTo Webinar users find the file sharing feature useful for uploading and sharing files directly within the webinar platform. They appreciate the ease of access and the ability to download files during or after the webinar. Some users, however, mention that file sharing is not always necessary for certain types of webinars. Microsoft Teams users value the file sharing feature for its real-time collaboration, integration with other Microsoft products, and ease of use. They appreciate the ability to share and co-author documents, but some users report difficulties with file access and compatibility issues. In summary, users find GoTo Webinar's file sharing useful for direct access during webinars, while they value Microsoft Teams for its real-time collaboration and integration.

## Pricing comparison

### Starting prices

GoTo Webinar

$59.00

Per User

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/163335/GoToWebinar/pricing/)

Microsoft Teams

$4.00

Per User

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/168668/Microsoft-Teams/pricing/)

### Value-for-money analysis

4.3 (2073)

4.4 (11019)

A comparison of how reviewers evaluate the value for money provided by both GoTo Webinar and Microsoft Teams indicates that GoTo Webinar reviewers find it offers cost-effective solutions for reaching customers and hosting virtual events, while Microsoft Teams reviewers appreciate its inclusion in the Office 365 suite and its extensive features at no additional cost. Reviewers find GoTo Webinar to be a cost-effective tool for hosting webinars and virtual events, noting its ability to save money on training and support costs. They appreciate the free trial and the inclusion of GoToMeeting at no extra cost. However, some users mention that the pricing can be high, especially for small businesses, and they find the subscription tiers and upgrade paths to be less than ideal. As for Microsoft Teams, reviewers highlight its value for money, especially when included in the Office 365 subscription, which they say makes it a no-brainer for organizations already using Microsoft products. They appreciate the free version and the integration with other Microsoft tools. However, some users feel that the cost can be prohibitive for small businesses and that certain features require additional subscriptions, which they find to be a drawback.

## How does the user experience compare on GoTo Webinar vs Microsoft Teams?

### Overall rating

4.5 (2073)

4.5 (11019)

### User interface

GoTo Webinar

Microsoft Teams

### Customer service and support

GoTo Webinar

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Microsoft Teams

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

## What users say about the pros and cons of GoTo Webinar vs Microsoft Teams

GoTo Webinar and Microsoft Teams are two software tools that have been evaluated and reviewed on Capterra by verified reviewers. Read genuine feedback from users to see how GoTo Webinar compares to Microsoft Teams and decide which one is the best fit for your needs. Users appreciate GoTo Webinar for its robust webinar hosting capabilities, noting its tools for scheduling, registration, and attendee management. They also value its ease of use for online meetings, highlighting features like screen sharing and recording. Additionally, reviewers find it effective for hosting large virtual events, citing its comprehensive event platform features. At the same time, Microsoft Teams users praise its team collaboration tools, such as real-time document editing and integrated communication. They also find it versatile for online meetings, mentioning its scheduling and recording features. Reviewers appreciate its video conferencing capabilities, noting high-quality calls and screen sharing. When it comes to cons, GoTo Webinar users mention issues with the user interface and support, as well as high pricing. They also note problems with audio control during webinars. Meanwhile, Microsoft Teams users find the chat functionality overwhelming and difficult to manage. They also report issues with screen sharing and occasional problems with video calls. \[[2](#source-item-2)\]

Pros

GoTo Webinar

DD

Doris D

Human Resources GeneralistOil & Energy, 51 - 200 employeesUsed the software for: More than 2 years.

“Scheduling webinars for new hires is among the vital benefits that I realize with GoTo Webinar currently.“

January 15, 2026

DD

Doris D

Human Resources GeneralistOil & Energy, 51 - 200 employeesUsed the software for: More than 2 years.

“Running polls and Q&A is another thing that I like since it allows me to get customer feedback.“

January 15, 2026

Microsoft Teams

Yugma S

Assay development and integration technicianBiotechnology, 201 - 500 employeesUsed the software for: More than 2 years.

“It has helped me in centralizing chat, call, meeting notes, screen share with cross functional teams mainly clients and distant team members.“

May 4, 2026

SA

Samer A

AI ResearcherComputer Software, 10,001+ employeesUsed the software for: More than 2 years.

“It is a bit complex to customise and record the meetings and videos, while it is so helpful to cover all forms of communication, I look forward to connect tit to virtual reality meetings and adding support to that meeting format.“

March 10, 2026

Cons

GoTo Webinar

Alyssa C

Director of Professional DevelopmentInsurance, 2 - 10 employeesUsed the software for: More than 2 years.

“I also frequently have to field calls and emails during the beginning of the webinar for registrants that don't have their link to join.“

July 31, 2023

Jb

James b

executive director Civic & Social Organization, 51 - 200 employeesUsed the software for: 1-2 years.

“The application is a bit expensive basically to small and startup businesses due to monthly payments in addition to buying internet bundles“

August 12, 2023

Microsoft Teams

CP

CANDICE P

Account's officerTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: More than 2 years.

“Notifications could also get a bit chaotic messages popping up in different places, or alerts not syncing the way you expected. And even though Teams is meant to simplify communication, some features felt buried or overly complicated, especially when you just wanted a straightforward way to find a file or revisit a conversation.“

January 4, 2026

Denis M

RecruiterFinancial Services, 201 - 500 employeesUsed the software for: 1-2 years.

“It gets the job done for basic corporate communication, but the constant lag and heavy RAM usage get annoying fast. If I just need to jump on a quick, stable video call with a client, I will almost always choose Google Meet over this.“

April 28, 2026

* * *

Sources

1.  Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from webinar software. This list is not exhaustive. For additional features, refer to the vendor’s website.
    
2.  Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar.
    

* * *

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