# Compare Cove Data Protection vs NinjaOne 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Cove Data Protection and NinjaOne based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/163343-184229/Backup-and-Recovery-vs-NinjaOne

---

# Cove Data Protection vs NinjaOne Features and Cost Comparison

Last updated May 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Cove Data ProtectionNinjaOne2/4 selected

[Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.6 (367)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.7 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

[## Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.6 (367)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.6

Ease of Use

4.7

Customer Service

4.5

Reviews Sentiment

AS

Based on [367 reviews](#user-reviews)

Positive

348

Neutral

12

Negative

7

[## NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.7 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [288 reviews](#user-reviews)

Positive

279

Neutral

5

Negative

4

## Send this comparison chart to my inbox

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## Summary

* * *

Features in Managed Service Providers (MSP) Software

24 / 44

Only Cove Data Protection

-   Compliance Management

Best performer

36 / 44

Only NinjaOne

-   Active Directory Integration
-   Activity Tracking
-   Audit Trail

User satisfaction

User satisfaction

4.6

User reviews[367](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.4

Customer support

4.5

User satisfaction

4.7

User reviews[288](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Ideal for MSPs or internal IT teams that need easy-to-use, it is a cloud-first data protection and recovery platform for diverse environments.

Best for

NinjaOne's Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend.

## User reviews

Pros & cons

Alex S.

Technical Innovation and Solutions Champion

> "Same technology, but it gave us significantly more reporting options, and made it much easier to verify backups are running across all our clients, without..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144490)

DE

David E.

Owner

> "Can not do changes on the backup files unless the host pc /server is online . How ever in a pinch you can at least restore files to an alternate destination."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140373)

RR

Roger R.

Systems Engineer

> "The platform provides excellent visibility into backup status, alerts, and historical activity, which helps ensure that all devices are properly protected."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140476)

DB

David B.

President, Managing Partner

> "Also, the machine literally has to be online to make any change to the setup - which is a problem as we support customers in different time zones. "

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144299)

RR

Roger R.

Systems Engineer

> "Cove includes storage, backup, and management in a single platform, making it cost-effective compared to solutions that require separate storage or licensing..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140476)

PT

Paul T.

Information Technology Specialist

> "Having onsite copies for real-time instant recovery takes additional resources that having cloud backup should not need."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142875)

JM

Jonathan M.

Technical Consultant

> "What I love most about Cove Data Protection is their support. When things are on the line and you need to restore a criticical server, you can reach out to..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140448)

GC

Greg C.

Help Desk Engineer

> "The length of time it can take when restoring from a Cove backup, in most cases it seems to take an exceedingly long time to complete."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145889)

KM

Kyle M.

Network Engineer

> "I have had an overall positive experience with Cove Data Protection, it's quick to learn with a lot of neat features and has allowed us to spend less time..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7143015)

KT

Kirk T.

Network Engineer

> "PC agent console can sometimes be slow to navigate. And many times it requires I remote restart the backup agent service on the host."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142056)

KB

Ken B.

Operations Manager

> "Another major benefit is that the backup agents update automatically, eliminating the need for the manual update process we had to deal with in our previous..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145784)

BA

Blake A.

IT Technician

> "It seems like occasionally the status information for your backups isn't updated as quickly as one might hope, meaning you have to wait a bit to see if..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140456)

SC

Shad C.

Owner

> "One of the standout features is its update and version control—being able to quickly restore previous versions provides real peace of mind."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142215)

JM

Jonathan M.

Technical Consultant

> "My least favorite part is that while backup issues are relatively uncommon, in my experience they can be a bit more difficult to fix than some other backup..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140448)

EC

Eric C.

IT Consultant

> "The product does its core job well, especially for MSP-style environments, but better reporting, alerting, and more consistent support would make it stronger."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142861)

JC

Jim C.

Founder

> "This can be a point of contention with the clients because I cannot quote them exactly how much the backup is going to cost until I deploy it - this is..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144292)

JY

Josh Y.

Managing Director

> "from backing up workstations to servers to Office 365(Emails, SharePoint, OneDrive and teams) it's a great all-round cost-effective backup solution."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6807574)

MO

Matt O.

IT Manager

> "Having to connect to the local device to run commands instead of from the central portal just takes more clicks than I would like but isn't that big of a deal."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140359)

JS

John S.

IT Solutions Analyst II

> "While there is a bit of a learning curve, we've got it integrated in our RMM tools and have scripts to install, or migrate backups with ease."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142872)

KW

Karrie W.

Senior Security Engineer

> "I got certified in Cove for both backups and restores but I couldn't perform a restore if a incident occurred."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142797)

BA

Blake A.

IT Technician

> "Cove Data Protection has really served us well in terms of our backup needs; it is easy to configure, and its cloud-first nature makes sure that there isn’t..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140456)

JS

John S.

IT Solutions Analyst II

> "I would say that it's a little slow to load the interface when you're trying to restore files or folders."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142872)

TM

Tracy M.

IT Systems Manager

> "Our users love the multiple backups a day and often request us to retrieve files for them when they make errors."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142064)

Dylan H.

President

> "The sales rep tried to pull a fast one on us and the buying process has been wastful of our time, disrespectful, and frustrating"

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7116272)

RR

Roger R.

Systems Engineer

> "The cloud-first architecture makes it easy to manage backups across multiple endpoints without needing additional infrastructure."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140476)

PM

Pete M.

Owner

> "The 365 backup has some limitations which were not a good fit for my clients. "

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140491)

JK

John K.

VP

> "We have deployed it to almost all of our clients, and use it to protection server and workstation data, as well as Office 365 data in the cloud."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789871)

KB

Ken B.

Operations Manager

> "We experienced this firsthand when a server had been decommissioned and we needed to retrieve a file from backup."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145784)

JH

Justin H.

President and Owner

> "We love how easy it is to setup and get a new backup running for a customer and how the monitoring helps free up our technicians to work on other tasks. "

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144322)

LT

Lauren T.

Imaging Systems Administrator

> "it takes a very long time to back up, it takes a very long time to restore from a backup and it is not an easy process to do"

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145068)

CB

CHAMSI B.

IT Manager

> "I got an opportunity to implement Cove’s incremental backup system and it was highly efficient for providing regular protection to the servers and..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796306)

RS

Rick S.

Owner

> "The billing and the limited amount of data provided for the price have been a constant headache."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144366)

MH

Marty H.

Owner

> "Being able to schedule recovery testing and also the ability to create standby images for a rapid restore in a critical situation, also provides the comfort of..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789796)

KB

Kevin B.

Senior Systems Engineer

> "Sometimes hard to navigate the portal. When logging in, it's not always the easiest to get to the locations we need."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142106)

EG

Eyal G.

Head of Sales

> "The quality of the backup system is exceptional, ensuring reliable and secure data preservation, while the restore process is user-friendly, efficient, and..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796475)

DT

Dejan T.

Owner

> "Pricing structure is a bit odd, servers and office machines are different prices despite no difference in actual setup use or features."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6814881)

GC

Greg C.

Help Desk Engineer

> "Cove takes everything about Data Protection and makes it both very secure and very accessible to anyone who will use either for themselves or their clients."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145889)

JP

Jeff P.

Director of IT Operations

> "It seems like the interface can be lagging or not as responsive as I would like it to be."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140521)

SB

Shahar B.

ceo

> "fast first install, easy configure, good backup and restore speed, backup with no influence on pc user because it backup mailbox and one drive directed from..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6790001)

JS

John S.

IT Solutions Analyst II

> "Sometimes the initialization errors can be a bit cryptic as well"

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142872)

MS

Matthew S.

Sr. Systems Engineer

> "The dashboard at-a-glance view gives the most meaningful information about all backups."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142380)

SR

Stephen R.

CEO

> "This makes it difficult to fine-tune backup policies for more complex environments where you may only want to protect certain folders, file types, or..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6798846)

JK

Jacob K.

Engineer

> "Thousands of file restores, numerous Hardware level restores have all gone without any issue."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142901)

MM

Michael M.

Systems Engineer

> "It's been in use for our customers for a number of years and cannot come up with a legitmate con."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142871)

BB

Brian B.

CTO

> "Update and version control is handled well on the backend, so we're not chasing patches or worrying about agent compatibility."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142061)

MW

Matt W.

Sr. IT Administrator

> "Probably related to me being restricted to the n-central dashboard instead of directly through a Cove dashboard, but finding and obtaining the agent can be a..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801160)

RD

Robert D.

Level III Engineer

> "Cove has been a smooth experience from start to finished and has really come in clutch with recovering a few environments after their servers crashed hard and..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142194)

MM

Michael M.

NOC Engineer

> "I guess the user interface could be modernized a bit, everything is fairly easy to find. But some of it does look a bit dated."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145060)

CM

Chris M.

CTO

> "Reliable backups, great features, including boot verification and standby images."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140415)

UM

Ulises M.

Tech

> "Interface can feel a bit dated and not always intuitive."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145023)

RD

Richard D.

Owner

> "I have been able to restore individual files and Microsoft 365 emails as needed. "

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144351)

RD

Robert D.

Level III Engineer

> "Failures, though rare, have not been detailed for a quicker resolution."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142194)

JH

Justin H.

President and Owner

> "We have had a great experience with Cove for backing up Servers and PCs and our Microsoft 365 clients."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144322)

AM

Andrew M.

Director of Operations

> "The recovery console looks and feels a bit old."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7141156)

NW

Nate W.

Partner

> "Cove does a decent job of BCDR at a cheaper price point then some of the other competitors like Axcient, Slide, Datto, etc. and it's simple to install and test."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140599)

AA

Alexander A.

Network Engineer

> "With TBs in overage, it will generate a hefty bill."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142189)

CF

Char F.

President

> "Incremental backups running in the background require no manual work, and our clients are never disrupted."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142216)

DM

Dan M.

Director

> "Lack of name recognition for our clients."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145257)

RH

Raymond H.

COO

> "Over a quarter of a century of utilizing Backup programs, cove data protection has provided one of the finest in regards to Backup, recovery, Disaster recovery..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791097)

CJ

Clyde J.

Director

> "It could s slightly hi pricing and does not seem to get cheaper by adding more servers. Plus if you reinstall you can be charged twice in the month for the..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791223)

MS

Matthew S.

Sr. Systems Engineer

> "Backing up extra products outside of Windows such as NAS', databases, etc., is very simple. "

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142380)

AJ

Andrew J.

Technical Manager

> "Also, 365 backup doesn't cover OneNote files natively and I don't believe it will back up an online email archive."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801558)

TH

Timothy H.

Project Engineer

> "The backup and restore process rarely and issues and when needed support is amazing. "

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142926)

CL

Colwyn L.

I.T Manager

> "Sometimes you are not able to cut and paste them so you end up having to take a picture when working on a remote machine."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791328)

AR

Aaron R.

System Engineer

> "Support has been very helpful in problems with why backups did not complete successful, server issues not cove."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140466)

ES

Ethan S.

Owner

> "Email alerts are lacking."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140369)

CM

Chris M.

CTO

> "As N-Able partners, we appreciate that we have many avenues to ask questions and get answers, and the fast, reliable backups keep us he."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140415)

JC

Jeff C.

President

> "I question if they are even legit, as they continue to charge for services even after notification of cancellation."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6821421)

EC

Eric C.

IT Consultant

> "Overall, Cove Data Protection has been a dependable backup platform for endpoint and server protection."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142861)

MN

Mike N.

Managing Director

> "There have been some issues with O365 SharePoint licencing and backups that have driven us down path we did not want to go."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6794957)

AT

Allan T.

Technical Account Manager

> "I myself and a couple of my engineers were able to enroll servers with minimal training or effort. "

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140465)

IF

Iain F.

Director

> "The documentation is comprehensive but is keyword based, wrong keyword and you are not finding it, think bsod rather blue screen."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6793173)

IB

Igor B.

Network Technician

> "Cove Data Protection offers a simple and centralized way to manage backups across both Microsoft 365 and endpoints."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6790924)

WK

Warren K.

Director

> "This can make it challenging to quote monthly cost for client"

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6808106)

AA

Alexander A.

Network Engineer

> "Software has been working well for many years. When it comes to restoring data, it works flawlessly AS LONG AS you have succesfull back up."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142189)

JS

Jeff S.

President

> "I don't like that it's not a single pane of glass with N-Able. "

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144288)

MZ

Marcos Z.

IT Support Specialist

> "The efficiency of the incremental backups ensured that I could easily back up our critical systems many times in a day without a straining our internet..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801361)

JS

James S.

Strategic Solutions Consultant

> "I recently tried to migrate an older distro of Linux to Azure using standby replication, and it was not fun. "

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791162)

SC

Shad C.

Owner

> "The cloud storage is dependable and scales well, while file management is intuitive and easy to navigate."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142215)

JK

Jarrett K.

IT Manager

> "I am unsure about what the process will be when I need to restore data to a replacement PC for a failed workstation"

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6798716)

[View Reviews](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

NO

Nelson O.

IT Systems Administrator

> "The user interface is clear and user, friendly, so monitoring devices, running scripts, software deployments and checking alerts can all be done very..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7109421)

ER

Ethan R.

IT Technician

> "Occasional issues where users with deteriorating internet connections will lock up the remote access tools, even when the internet quality has imporved."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004704)

JK

Joe K.

System Administrator

> "It helps me and my team manage the health of remote machines, administer software, fix issues, track/log problems, and report on the overall well-being..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7006437)

EK

Eric K.

Owner

> "I have a few clients that have NAS's on their network, however I really don't have a great way of backing them up (apart from replicating the data to a..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7013710)

RW

Rich W.

Executive Director

> "Patch management is reliable and automated, remote access is lightning fast, and the scripting/automation features have saved us dozens of hours."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7144382)

JH

James H.

IT Infrastructure Manager

> "We did struggle with support for our Rocky Linux based devices, the device agent seems to stop unexpectedly in our environment"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004691)

Smita T.

Data Scientist

> "My overall experience with a NinjaOne has been very positive and It is a reliable tool for daily IT operations that helps a manage devices, monitor..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7088154)

SG

Stephen G.

IT Manager

> "I ran the product along side other product trials and its vulnerability management was extremely poor and missed so many vulnerabilities."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7040627)

PA

Peter A.

Automation Engineer

> "They have feature parity and then some across their RMM and remote software that allows our team to manage a significant amount of endpoints with ease."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004719)

RW

Randal W.

Managing Partner

> "I did wish we could reset some of the alerts, especially on computers that have been offline for a while."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004714)

TB

Tyler B.

Tier Two Technician

> "Submitting support tickets call all be done directly from the main dashboard and their documentation (Dojo) is easy to navigate and has plenty of..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635)

KC

Kevin C.

IT Intern

> "Some cons of NinjaOne are its limited integration options, feature gaps, and it's a little pricey."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6621839)

DN

David N.

IT Operations Manager

> "Overall NinjaOne is a really cost efficient RMM solution for you to monitor and manage either your Windows or macOS devices."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7132614)

Kevin Y.

Managing Director

> "However the solution was expensive with no remote support or helpdesk features in the standard license."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6799082)

AN

Azamat N.

IT Support Engineer

> "The platform is intuitive, reliable, and streamlines device management, monitoring, and patching in a way that saves significant time."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004727)

JH

Joe H.

Operations Director

> "It can become a little pricey if you have many users or a low number of users but very endpoint heavy."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6513916)

JK

Joe K.

System Administrator

> "Ease of use, all of the functionality it offers, allows me to manage multiple sites for customer support, the dashboard allows me to identify and..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7006437)

AF

Allen F.

Director of Information Technology Solutions

> "I have struggled with the Apple integration a bit."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004828)

DN

David N.

IT Operations Manager

> "It covers operating system and 3rd party apps and is pretty granular with how you can schedule patches."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7132614)

WM

Will M.

Manager

> "There are a few item you can automate but it just causes more of a headache when doing so"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6788570)

GJS

Gert-Jan S.

Co-Owner and IT Security Expert

> "In every piece of the software, you sense that this has been built by MSP'ers for MSP'ers, the hardest part for an MSP company like us is to maintain..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6428937)

TJ

Timothy J.

IT Manager

> "The notifications telling users to reboot their machines after software updates has been called "Annoying" by our end users (it "nags" them every hour..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4941288)

PW

Palash W.

Operations Consultant

> "The ability to monitor, manage, and patch devices remotely without complicated setups has saved us time and headaches. While the ticketing system and..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6729290)

MT

Marek T.

CEO

> "The lack of seamless integration with popular applications and platforms made it more challenging to streamline workflows and consolidate information."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4792935)

DN

Dominik N.

CEO

> "It offers strong automation tools and reliable monitoring, which have helped streamline many day-to-day operations. While there are some limitations,..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6782168)

EE

Ed E.

Retail and Repair Operations

> "Does not integrate with Malwarebytes Endpoint which is our Endpoint of choice though we buy Malwarebytes from Ninja."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6065849)

VR

Verified Reviewer

Engineer

> "It has significantly improved our team's efficiency by automating routine maintenance and remote support."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7076162)

TB

Tomson B.

IT Administrator

> "You can only manage it from the Ninja Console & cleaning up malware with it is quite difficult."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178)

TB

Tyler B.

Tier Two Technician

> "Automation is prevalent in this field and NinjaOne allows for us to explore this with no limits."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635)

Divaldo C.

CEO

> "It was difficult to start using because there was no price transparency, that is, they could very well make prices available without having to contact..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6163491)

RW

Rich W.

Executive Director

> "I have been working with Ninja since their inception, bringing them into both of my organizations. When I switched to NinjaOne 10 years ago and it has..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7144382)

TB

Tomson B.

IT Administrator

> "The bundled Bitdefender AV is quite lacking in management."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178)

TM

Tou M.

IT Technician

> "These strengths make it especially appealing for IT teams looking to streamline operations without dealing with overly complex systems."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7137723)

TB

Tomson B.

IT Administrator

> "The extra integration items are somewhat lacking."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178)

DN

David N.

IT Operations Manager

> "Patching works well and the device insights is super helpful for troubleshooting issues."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7132614)

Patrick P.

System administrator

> "A little tiny issue here and there, but nothing their technical support weren't able to handle."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6060681)

JH

James H.

IT Infrastructure Manager

> "for an SME looking to consolidate platforms whilst also gaining better insight into our laptop and desktop estate, NinjaOne is an excellent platform."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004691)

VR

Verified Reviewer

Systems Engineer

> "Well their remote access feature is not so robust and has some lag even with good bandwidth of internet."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3772357)

SM

Scott M.

IT Director

> "Patch management is a bonus, They constantly update and fix bugs and issues."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7100478)

Fabio S.

Quality, IT, Management Control

> "Fantastic: device inventory, remote management, one-click deploy of apps, etc... And for the "support" perspective, the alert system has anticipated..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3286299)

RS

Robin S.

Systemadministrator

> "Using the company's own Dojo, you can find many problems or issues that can be solved quickly without contacting a technician."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7005620)

KF

Kenneth F.

Accounting

> "Furthermore, the user interface was clunky and unintuitive, making it difficult for new users to quickly learn how to use the app."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4634633)

LK

Lorenzo K.

Security Project Engineer

> "NinjaOne's dedication to improvements, engagement with their community, and strong automation capabilities all make this platform a no brainer to me."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004764)

BS

Bill S.

Technologist

> "Support can be lacking and deploying policies can be difficult at times"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4649330)

TB

Tyler B.

Tier Two Technician

> "The customization that can be done through NinjaOne is endless!"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635)

CE

Chalden E.

Network Technician

> "If you are not familiar with Group Policy editing and Command Prompt/Powershell, some of the features will be a bit intimidating for you."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3069158)

TM

Tou M.

IT Technician

> "One of the standout strengths of NinjaOne is its simplicity combined with powerful functionality."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7137723)

BF

Baptiste F.

IT Technician

> "This RMM can't be used via Linux, you can install the endpoint but not remotely connect to it."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2928916)

SC

Shaun C.

ICT Manager

> "The software makes patch management on computers and phones a breeze because its all automated. "

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004693)

AM

Ailton M.

it

> "the search needs some work some times I need to find a pc and I have a hard time finding"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2957633)

ER

Ethan R.

IT Technician

> "Beneficial to the company, useful as a tool for IT to provide remote assistance and manage computers remotely."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004704)

RS

Rick S.

Senior IT Specialist

> "Features that are missing for me at the moment is cross organization user accounts and SAML SSO but these are both in the pipeline."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2477067)

ER

Ethan R.

IT Technician

> "Simple and easy to manage patch management with a responsive and clear dashboard that features important alerts."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004704)

Michael J.

Owner

> "The network monitor is outdated and very limited in its capabilities."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2755290)

Smita T.

Data Scientist

> "With quick and friendly customer service it makes daily IT work efficient and reliable."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7088154)

NA

Nick A.

Technical Manager

> "SENSITIVE CONTENT HIDDEN\], (who I still deal with on a regular basis) from the outset knew that a deal of this size could be easily lost, so no pushy..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2408911)

DN

David N.

IT Operations Manager

> "Setting up device monitoring alerts is good."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7132614)

Tim V.

Director of Technology

> "That's not a complaint about the product at all, but the other partners they integrate are way more complicated and expensive than I'd like."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2184090)

KC

Kyle C.

Senior Software Engineer

> "Our last RMM was limited and with NinjaOne we get many great features and they are always updating the product."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7005141)

Tim V.

Director of Technology

> "Also, the NMS deployment is slightly clunkly."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2184090)

RW

Rich W.

Executive Director

> "The platform is incredibly intuitive and easy to navigate compared to our previous RMM."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7144382)

Christopher W.

System Admin

> "Lack of built in scripting."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2696351)

LM

Lewis M.

IT Specialist

> "I love the features, specifically the fact that you can do ad hoc connections and users do not need to be on the domain."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6385525)

Tim V.

Director of Technology

> "No matter what we found, we just couldn't get one that was accurate and easy to keep up to date."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2184090)

[View Reviews](https://www.capterra.com/p/184229/NinjaOne/reviews/)

## User interface

4.63 (367)

4.73 (288)

### Features

Cove Data Protection

24/44

-   Active Directory Integration
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Anti Virus
-   API
-   Audit Trail
-   Backup and Recovery
-   Billing & Invoicing
-   Build Automation
-   Compliance Management
-   Configuration Management
-   Contract/License Management
-   CRM
-   Customizable Reports
-   Dashboard
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Help Desk Management
-   Inventory Management
-   Issue Management
-   IT Asset Tracking
-   Maintenance Scheduling
-   Mobile Device Management
-   Network Monitoring
-   Patch Management
-   Performance Metrics
-   Policy Management
-   Real-Time Analytics
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Scheduling
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management

[See all features](https://www.capterra.com/p/163343/Backup-and-Recovery/#features)

NinjaOne

Top features

36/44

-   Active Directory Integration
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Anti Virus
-   API
-   Audit Trail
-   Backup and Recovery
-   Billing & Invoicing
-   Build Automation
-   Compliance Management
-   Configuration Management
-   Contract/License Management
-   CRM
-   Customizable Reports
-   Dashboard
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Help Desk Management
-   Inventory Management
-   Issue Management
-   IT Asset Tracking
-   Maintenance Scheduling
-   Mobile Device Management
-   Network Monitoring
-   Patch Management
-   Performance Metrics
-   Policy Management
-   Real-Time Analytics
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Scheduling
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management

[See all features](https://www.capterra.com/p/184229/NinjaOne/#features)

### Recognition

No recognitions have been awarded to Cove Data Protection

No recognitions have been awarded to NinjaOne

### Deployment & support

Cove Data Protection

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

NinjaOne

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Cove Data Protection

-   By N-able
-   Located in United States
-   Founded in

NinjaOne

-   By NinjaOne
-   Located in United States
-   Founded in 2013

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