# Compare Cove Data Protection vs NinjaOne 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Cove Data Protection and NinjaOne based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/163343-184229/Backup-and-Recovery-vs-NinjaOne

---

# Cove Data Protection vs NinjaOne Features and Cost Comparison

Last updated March 5th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Cove Data ProtectionNinjaOne2/4 selected

[Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.7 (216)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.7 (282)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

[## Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.7 (216)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.7

Customer Service

4.5

Reviews Sentiment

JK

CB

MH

Based on [216 reviews](#user-reviews)

Positive

207

Neutral

6

Negative

3

[## NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.7 (282)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [282 reviews](#user-reviews)

Positive

273

Neutral

5

Negative

4

## Summary

* * *

Features in Managed Service Providers (MSP) Software

24 / 44

Only Cove Data Protection

-   Compliance Management

Best performer

36 / 44

Only NinjaOne

-   Active Directory Integration
-   Activity Tracking
-   Audit Trail

User satisfaction

User satisfaction

4.7

User reviews[216](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.4

Customer support

4.5

User satisfaction

4.7

User reviews[282](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Ideal for MSPs or internal IT teams that need easy-to-use, it is a cloud-first data protection and recovery platform for diverse environments.

Best for

NinjaOne's Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend.

## User reviews

Pros & cons

JK

John K.

VP

> "We have deployed it to almost all of our clients, and use it to protection server and workstation data, as well as Office 365 data in the..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789871)

SR

Stephen R.

CEO

> "This makes it difficult to fine-tune backup policies for more complex environments where you may only want to protect certain folders,..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6798846)

CB

CHAMSI B.

IT Manager

> "I got an opportunity to implement Cove’s incremental backup system and it was highly efficient for providing regular protection to the..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796306)

MW

Matt W.

Sr. IT Administrator

> "Probably related to me being restricted to the n-central dashboard instead of directly through a Cove dashboard, but finding and obtaining..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801160)

MH

Marty H.

Owner

> "Being able to schedule recovery testing and also the ability to create standby images for a rapid restore in a critical situation, also..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789796)

CJ

Clyde J.

Director

> "It could s slightly hi pricing and does not seem to get cheaper by adding more servers. Plus if you reinstall you can be charged twice in..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791223)

EG

Eyal G.

Head of Sales

> "The quality of the backup system is exceptional, ensuring reliable and secure data preservation, while the restore process is..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796475)

AJ

Andrew J.

Technical Manager

> "Also, 365 backup doesn't cover OneNote files natively and I don't believe it will back up an online email archive."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801558)

SB

Shahar B.

ceo

> "fast first install, easy configure, good backup and restore speed, backup with no influence on pc user because it backup mailbox and one..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6790001)

CL

Colwyn L.

I.T Manager

> "Sometimes you are not able to cut and paste them so you end up having to take a picture when working on a remote machine."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791328)

RH

Raymond H.

COO

> "Over a quarter of a century of utilizing Backup programs, cove data protection has provided one of the finest in regards to Backup,..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791097)

MN

Mike N.

Managing Director

> "There have been some issues with O365 SharePoint licencing and backups that have driven us down path we did not want to go."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6794957)

JY

Josh Y.

Managing Director

> "from backing up workstations to servers to Office 365(Emails, SharePoint, OneDrive and teams) it's a great all-round cost-effective backup..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6807574)

IF

Iain F.

Director

> "The documentation is comprehensive but is keyword based, wrong keyword and you are not finding it, think bsod rather blue screen."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6793173)

IB

Igor B.

Network Technician

> "Cove Data Protection offers a simple and centralized way to manage backups across both Microsoft 365 and endpoints."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6790924)

DT

Dejan T.

Owner

> "Pricing structure is a bit odd, servers and office machines are different prices despite no difference in actual setup use or features."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6814881)

MZ

Marcos Z.

IT Support Specialist

> "The efficiency of the incremental backups ensured that I could easily back up our critical systems many times in a day without a straining..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801361)

JS

James S.

Strategic Solutions Consultant

> "I recently tried to migrate an older distro of Linux to Azure using standby replication, and it was not fun. "

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791162)

EV

Ethan V.

Sr Support Technician

> "As a backup solution it is very strong, and it meets our requirements both for physical server/workstation recovery and O365 recovery."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791374)

JK

Jarrett K.

IT Manager

> "I am unsure about what the process will be when I need to restore data to a replacement PC for a failed workstation"

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6798716)

SB

Shahar B.

ceo

> "it backup with very hight success, easy to configure, it makes backup of my servers' and my workstations and backup microsoft mailbox and..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6790001)

IB

Igor B.

Network Technician

> "The licensing model can be a bit confusing at first, especially distinguishing between endpoint and M365 protection."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6790924)

AS

Andrew S.

President

> "The built-in Microsoft 365 backup for Exchange, OneDrive, and SharePoint is a huge bonus and saves us from needing another tool."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6792802)

KK

Kris K.

Owner

> "The thing we hated the most about it is not having the ability to customize some options Taylor to our needs"

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791168)

RD

Rick D.

President

> "The user interface is clean and well-organized, making it simple for our team to monitor systems and quickly address any issues."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6797662)

BC

Ben C.

Manager

> "Portal licensing can be confusing when removing users from M365 and still being charge for Cove license"

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6803935)

FH

Farzad H.

Network Admin

> "appreciated the centralized dashboard for monitoring and managing backups across multiple devices and clients, which saved a lot of time."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789416)

BE

Brandon E.

IT Specialist

> "Major overhauls on how the software works that make is less suited for our use case without communication."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796652)

EG

Eyal G.

Head of Sales

> "My overall experience with Cove Data Protection was positive, with reliable backups and easy restores, though the management console could..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796475)

BE

Benjamin E.

Technical Services Manager

> "Lack of billing integration into other PSA's, including Autotask."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789735)

JS

Josh S.

Field Service Technician

> "The ability to restore a backup as a VM is a huge bonus especially when recovery of a failed device is vital."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801068)

RW

Raymond W.

Senior Network Engineer

> "When I have had to call support, the first tier person I worked wasn't responsive and didn't get back to me or respond in the timeframe I..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791021)

LC

Lachlan C.

Director and Senior Consultant

> "The integrated dashboard where you can see all your systems and their status at a glance no matter the source is fantastic. And the setup..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6795889)

JS

Josh S.

Field Service Technician

> "Running individual backups requires running from "command window" and does not always work."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801068)

JS

Joe S.

President

> "We were using multiple tools and processes and we were able to consolidate them into one tool that meets all of our needs."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6797061)

MG

Michael G.

Sr. System Administrator

> "Should be able to scale as needed without effort with monthly billing, but I have been told that is not possible. "

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789937)

TL

Terrence L.

Member

> "The recovery options are extensive and make this not only a backup/restore solution but a Business Recovery system."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796646)

JC

Jeff C.

President

> "I question if they are even legit, as they continue to charge for services even after notification of cancellation."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6821421)

WW

William W.

President

> "We really like having frequent points in time to recover from and the ability to run a test recovery in a virtual environment."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796366)

BE

Brandon E.

IT Specialist

> "Too many changes, not enough communication or proactive training available for customers"

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796652)

MM

Maxim M.

CEO

> "The web console is intuitive, with centralized control over backup jobs, storage, and reporting."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796730)

KC

Krunal C.

Director

> "They do not have an option to backup google workspace."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6795528)

SK

Sean K.

IT Engineer

> "The proof of these things are always with the need to use them, and we have used the full bare bones server restore during an emergency..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789771)

TS

Todd S.

GM

> "It is outrageously expensive, our monthly costs literally tripled from +/- 300 a month to over 900 a month."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789558)

AH

Antonio H.

IT Director

> "I like the product because it is convenient way to backup personal OneDrive, SharePoint and Office without breaking the bank."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6805961)

WK

Warren K.

Director

> "This can make it challenging to quote monthly cost for client"

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6808106)

BM

Bill M.

Owner

> "The simplicity of installation, the speed of restoration of files and folders, and that there is no need for additional equipment."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6797015)

MG

Michael G.

Managing Director

> "At times I find that the interface can be a bit difficult to navigate. "

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801474)

DT

Dejan T.

Owner

> "The price is a little expensive for servers, but works reliably with many ways to manage backups and restores."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6814881)

LM

Lydia M.

Support Tech

> "The cons of any data protection provider are always regarding cost and "stricter" management control."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789855)

MD

Marco D.

owner

> "I backup MS365 and some servers and there are no problems, if there is its easy to fix or the tool has fixed itself by restarting or..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801966)

RO

Richard O.

CEO

> "I'm trying to get historical reports of backup verification and can't figure out how."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796643)

MG

Michael G.

Managing Director

> "The speed to restore data, be it Sharepoint or Exchange, the restore times are excellent."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801474)

GS

Guus S.

Servicedesk Engineer

> "Sometimes error codes dont make sense for us and only support knows whats going on."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796542)

NC

Nico C.

Office Manager

> "I have found Cove Data Protection pretty straightforward, both in setting it up, maintaining and updating it, and billing."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6808574)

JK

Jacob K.

Engineer

> "Lack of options for data recovery."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6795424)

SV

Sebastian V.

IT-Consultant

> "Good overview of errors, what went wrong, and often solutions are documented in the knowledge database."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789783)

DC

Dan C.

IT Director

> "The only con I would have is that data overages can be unexpected."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6805817)

EV

Ethan V.

Sr Support Technician

> "The O365 backup is extremely useful, and that it backs up both Exchange and OneDrive/SharePoint."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791374)

IF

Iain F.

Director

> "Support is lacking if you are not familiar with product you will need support, that's when things become unstuck."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6793173)

AD

Aaron D.

Managing Director

> "Wide support for many operating systems, DB engines and hypervisors."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6790807)

MB

Mark B.

IT Manager

> "The backups take a long time to do and consume a lot of internet resources. And sometimes the process is interrupted."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6737988)

HG

Harley G.

Sr. IT Project Engineer

> "We've used their tools heavily during a major crisis, and we had our customer up and back working in no time at all."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6804230)

MH

Marty H.

Owner

> "Regular issue with system state backups failing."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789796)

JM

John M.

CEO

> "We can always count on backups being efficient and reliable, and restores are quick and complete as well."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6795545)

TB

Tim B.

Consultant

> "Parts of the interface are not the most intuitive."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6805794)

OA

OMAR A.

Senior Professor

> "I liked how it allowed me schedule frequent backups without slowing down bandwidth."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6781108)

BE

Brandon E.

IT Specialist

> "They keep changing the name and interface, and there is little to no warning."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796652)

TA

Terry A.

IT Operations Manager

> "Support has been steady, Sales though is not present, the rep moved on and we have no contact to grow our account."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6802783)

RC

Royce C.

Technical Manager

> "However; in all honest I have not taken the time to research emailing failures either."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6807680)

RD

Rick D.

President

> "It’s been a game-changer for our workflow, and we highly recommend it to any IT team looking to simplify data protection while boosting..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6797662)

BC

Ben C.

VP Of Operations

> "We have that issue from a lot of backup clients."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6805895)

JL

Jason L.

Manager

> "Cove has helped reduce time needed to setup and manage backups."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791371)

JC

Jeff C.

President

> "The software is archaic."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6821421)

LC

Lachlan C.

Director and Senior Consultant

> "Easy setup and quick status checks making backup simple for varied customer configurations."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6795889)

MW

Macgregor W.

IT Specialist

> "It is small and difficult to see."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6805872)

MH

Marty H.

Owner

> "Being able to see my backups anytime and from anywhere provides incredible peace of mind."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789796)

AP

Aaron P.

Owner

> "Support was not good - billing issues went on for months with no resolution."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6699484)

CKV

Charles Kyle V.

Support Analyst

> "I’m able to restore what I need quickly and recover very old backups."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6790871)

AH

Antonio H.

IT Director

> "First backup takes forever. "

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6805961)

[View Reviews](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

NO

Nelson O.

IT Systems Administrator

> "The user interface is clear and user, friendly, so monitoring devices, running scripts, software deployments and checking alerts can all be done..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7109421)

SG

Stephen G.

IT Manager

> "I ran the product along side other product trials and its vulnerability management was extremely poor and missed so many vulnerabilities."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7040627)

JK

Joe K.

System Administrator

> "It helps me and my team manage the health of remote machines, administer software, fix issues, track/log problems, and report on the overall..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7006437)

ER

Ethan R.

IT Technician

> "Occasional issues where users with deteriorating internet connections will lock up the remote access tools, even when the internet quality has..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004704)

DN

Dominik N.

CEO

> "It offers strong automation tools and reliable monitoring, which have helped streamline many day-to-day operations. While there are some..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6782168)

EK

Eric K.

Owner

> "I have a few clients that have NAS's on their network, however I really don't have a great way of backing them up (apart from replicating the..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7013710)

Smita T.

Data Scientist

> "My overall experience with a NinjaOne has been very positive and It is a reliable tool for daily IT operations that helps a manage devices,..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7088154)

JH

James H.

IT Infrastructure Manager

> "We did struggle with support for our Rocky Linux based devices, the device agent seems to stop unexpectedly in our environment"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004691)

PA

Peter A.

Automation Engineer

> "They have feature parity and then some across their RMM and remote software that allows our team to manage a significant amount of endpoints with..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004719)

Kevin Y.

Managing Director

> "However the solution was expensive with no remote support or helpdesk features in the standard license."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6799082)

TB

Tyler B.

Tier Two Technician

> "Submitting support tickets call all be done directly from the main dashboard and their documentation (Dojo) is easy to navigate and has plenty of..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635)

RW

Randal W.

Managing Partner

> "I did wish we could reset some of the alerts, especially on computers that have been offline for a while."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004714)

AN

Azamat N.

IT Support Engineer

> "The platform is intuitive, reliable, and streamlines device management, monitoring, and patching in a way that saves significant time."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004727)

WM

Will M.

Manager

> "There are a few item you can automate but it just causes more of a headache when doing so"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6788570)

JK

Joe K.

System Administrator

> "Ease of use, all of the functionality it offers, allows me to manage multiple sites for customer support, the dashboard allows me to identify and..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7006437)

KC

Kevin C.

IT Intern

> "Some cons of NinjaOne are its limited integration options, feature gaps, and it's a little pricey."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6621839)

GJS

Gert-Jan S.

Co-Owner and IT Security Expert

> "In every piece of the software, you sense that this has been built by MSP'ers for MSP'ers, the hardest part for an MSP company like us is to..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6428937)

JH

Joe H.

Operations Director

> "It can become a little pricey if you have many users or a low number of users but very endpoint heavy."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6513916)

PW

Palash W.

Operations Consultant

> "The ability to monitor, manage, and patch devices remotely without complicated setups has saved us time and headaches. While the ticketing system..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6729290)

AF

Allen F.

Director of Information Technology Solutions

> "I have struggled with the Apple integration a bit."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004828)

VR

Verified Reviewer

Engineer

> "It has significantly improved our team's efficiency by automating routine maintenance and remote support."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7076162)

TJ

Timothy J.

IT Manager

> "The notifications telling users to reboot their machines after software updates has been called "Annoying" by our end users (it "nags" them every..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4941288)

TB

Tyler B.

Tier Two Technician

> "Automation is prevalent in this field and NinjaOne allows for us to explore this with no limits."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635)

MT

Marek T.

CEO

> "The lack of seamless integration with popular applications and platforms made it more challenging to streamline workflows and consolidate..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4792935)

JH

James H.

IT Infrastructure Manager

> "for an SME looking to consolidate platforms whilst also gaining better insight into our laptop and desktop estate, NinjaOne is an excellent..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004691)

EE

Ed E.

Retail and Repair Operations

> "Does not integrate with Malwarebytes Endpoint which is our Endpoint of choice though we buy Malwarebytes from Ninja."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6065849)

SM

Scott M.

IT Director

> "Patch management is a bonus, They constantly update and fix bugs and issues."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7100478)

TB

Tomson B.

IT Administrator

> "You can only manage it from the Ninja Console & cleaning up malware with it is quite difficult."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178)

RS

Robin S.

Systemadministrator

> "Using the company's own Dojo, you can find many problems or issues that can be solved quickly without contacting a technician."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7005620)

Divaldo C.

CEO

> "It was difficult to start using because there was no price transparency, that is, they could very well make prices available without having to..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6163491)

LK

Lorenzo K.

Security Project Engineer

> "NinjaOne's dedication to improvements, engagement with their community, and strong automation capabilities all make this platform a no brainer to..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004764)

TB

Tomson B.

IT Administrator

> "The bundled Bitdefender AV is quite lacking in management."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178)

TB

Tyler B.

Tier Two Technician

> "The customization that can be done through NinjaOne is endless!"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635)

TB

Tomson B.

IT Administrator

> "The extra integration items are somewhat lacking."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178)

SG

Stephen G.

IT Manager

> "I eventually purchased multile other products which did each task better and actually saved me money."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7040627)

Patrick P.

System administrator

> "A little tiny issue here and there, but nothing their technical support weren't able to handle."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6060681)

SC

Shaun C.

ICT Manager

> "The software makes patch management on computers and phones a breeze because its all automated. "

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004693)

VR

Verified Reviewer

Systems Engineer

> "Well their remote access feature is not so robust and has some lag even with good bandwidth of internet."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3772357)

ER

Ethan R.

IT Technician

> "Beneficial to the company, useful as a tool for IT to provide remote assistance and manage computers remotely."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004704)

Fabio S.

Quality, IT, Management Control

> "Fantastic: device inventory, remote management, one-click deploy of apps, etc... And for the "support" perspective, the alert system has..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3286299)

ER

Ethan R.

IT Technician

> "Simple and easy to manage patch management with a responsive and clear dashboard that features important alerts."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004704)

KF

Kenneth F.

Accounting

> "Furthermore, the user interface was clunky and unintuitive, making it difficult for new users to quickly learn how to use the app."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4634633)

Smita T.

Data Scientist

> "With quick and friendly customer service it makes daily IT work efficient and reliable."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7088154)

BS

Bill S.

Technologist

> "Support can be lacking and deploying policies can be difficult at times"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4649330)

DN

Dominik N.

CEO

> "The platform is intuitive and easy to navigate, making it simple to manage devices and support clients remotely."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6782168)

CE

Chalden E.

Network Technician

> "If you are not familiar with Group Policy editing and Command Prompt/Powershell, some of the features will be a bit intimidating for you."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3069158)

KC

Kyle C.

Senior Software Engineer

> "Our last RMM was limited and with NinjaOne we get many great features and they are always updating the product."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7005141)

BF

Baptiste F.

IT Technician

> "This RMM can't be used via Linux, you can install the endpoint but not remotely connect to it."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2928916)

LM

Lewis M.

IT Specialist

> "I love the features, specifically the fact that you can do ad hoc connections and users do not need to be on the domain."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6385525)

AM

Ailton M.

it

> "the search needs some work some times I need to find a pc and I have a hard time finding"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2957633)

AN

Azamat N.

IT Support Engineer

> "Its intuitive interface and ease of use, which makes managing endpoints and tickets very efficient."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004727)

RS

Rick S.

Senior IT Specialist

> "Features that are missing for me at the moment is cross organization user accounts and SAML SSO but these are both in the pipeline."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2477067)

SG

Stephen G.

IT Manager

> "The sales team were extremely friendlt and assisted with getting me a trial."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7040627)

Michael J.

Owner

> "The network monitor is outdated and very limited in its capabilities."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2755290)

VR

Verified Reviewer

Help Desk Supervisor

> "It was very convenient to be assisting an end users and be able to remote into their device effortlessly from NinjaOne."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7001163)

NA

Nick A.

Technical Manager

> "SENSITIVE CONTENT HIDDEN\], (who I still deal with on a regular basis) from the outset knew that a deal of this size could be easily lost, so no..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2408911)

VR

Verified Reviewer

Help Desk Supervisor

> "Also, patch management and remote monitoring was a huge plus."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7001163)

Tim V.

Director of Technology

> "That's not a complaint about the product at all, but the other partners they integrate are way more complicated and expensive than I'd like."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2184090)

SB

Steve B.

Systems Admin

> "The dashboard is clean, reporting is effective, and deployment is straightforward."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004730)

Tim V.

Director of Technology

> "Also, the NMS deployment is slightly clunkly."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2184090)

GP

Gustavo P.

Consultant

> "Transparent pricing with great ROI"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7027348)

Christopher W.

System Admin

> "Lack of built in scripting."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2696351)

PA

Peter A.

Automation Engineer

> "The UI and dashboard is simple, clean, and effective."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004719)

Tim V.

Director of Technology

> "No matter what we found, we just couldn't get one that was accurate and easy to keep up to date."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2184090)

[View Reviews](https://www.capterra.com/p/184229/NinjaOne/reviews/)

## User interface

4.67 (216)

4.73 (282)

### Features

Cove Data Protection

24/44

-   Active Directory Integration
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Anti Virus
-   API
-   Audit Trail
-   Backup and Recovery
-   Billing & Invoicing
-   Build Automation
-   Compliance Management
-   Configuration Management
-   Contract/License Management
-   CRM
-   Customizable Reports
-   Dashboard
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Help Desk Management
-   Inventory Management
-   Issue Management
-   IT Asset Tracking
-   Maintenance Scheduling
-   Mobile Device Management
-   Network Monitoring
-   Patch Management
-   Performance Metrics
-   Policy Management
-   Real-Time Analytics
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Scheduling
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management

[See all features](https://www.capterra.com/p/163343/Backup-and-Recovery/#features)

NinjaOne

Top features

36/44

-   Active Directory Integration
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Anti Virus
-   API
-   Audit Trail
-   Backup and Recovery
-   Billing & Invoicing
-   Build Automation
-   Compliance Management
-   Configuration Management
-   Contract/License Management
-   CRM
-   Customizable Reports
-   Dashboard
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Help Desk Management
-   Inventory Management
-   Issue Management
-   IT Asset Tracking
-   Maintenance Scheduling
-   Mobile Device Management
-   Network Monitoring
-   Patch Management
-   Performance Metrics
-   Policy Management
-   Real-Time Analytics
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Scheduling
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management

[See all features](https://www.capterra.com/p/184229/NinjaOne/#features)

### Recognition

No recognitions have been awarded to Cove Data Protection

No recognitions have been awarded to NinjaOne

### Deployment & support

Cove Data Protection

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

NinjaOne

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Cove Data Protection

-   By N-able
-   Located in United States
-   Founded in

NinjaOne

-   By NinjaOne
-   Located in United States
-   Founded in 2013

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