---
title: "Compare Cove Data Protection vs Syncro 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Cove Data Protection and Syncro based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/163343-207618/Backup-and-Recovery-vs-Syncro"
page_type: "comparison"
language: "en"
---

# Cove Data Protection vs Syncro Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Cove Data ProtectionSyncro2/4 selected

[Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.6 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

[Syncro](https://www.capterra.com/p/207618/Syncro/)[4.6 (149)](https://www.capterra.com/p/207618/Syncro/reviews/)

[## Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.6 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.6

Ease of Use

4.7

Customer Service

4.5

Reviews Sentiment

AS

Based on [375 reviews](#user-reviews)

Positive

356

Neutral

12

Negative

7

[## Syncro](https://www.capterra.com/p/207618/Syncro/)[4.6 (149)](https://www.capterra.com/p/207618/Syncro/reviews/)

Starting Price

$129.00/month

Value-for-Money

4.7

Functionality

4.4

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [149 reviews](#user-reviews)

Positive

143

Neutral

5

Negative

1

## Summary

* * *

Features in Managed Service Providers (MSP) Software

24 / 44

Only Cove Data Protection

-   Alerts/Notifications
-   Compliance Management
-   Endpoint Protection

Best performer

27 / 44

Only Syncro

-   Activity Tracking
-   Billing & Invoicing
-   Configuration Management

User satisfaction

User satisfaction

4.6

User reviews[375](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.4

Customer support

4.5

User satisfaction

4.6

User reviews[149](https://www.capterra.com/p/207618/Syncro/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.7

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$129Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Ideal for MSPs or internal IT teams that need easy-to-use, it is a cloud-first data protection and recovery platform for diverse environments.

Best for

Built for MSPs and internal IT departments, Microsoft 365 administrators, IT consultants, and technology startups.

## User reviews

Pros & cons

Alex S.

Technical Innovation and Solutions Champion

> "Same technology, but it gave us significantly more reporting options, and made it much easier to verify backups are running across all our clients,..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144490)

AM

Amit M.

Founder

> "The other issue is managing the billing. When we offboard a user, it will still use a license in Cove until you manually delete the backup data in Cove."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7146969)

RR

Roger R.

Systems Engineer

> "The platform provides excellent visibility into backup status, alerts, and historical activity, which helps ensure that all devices are properly..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140476)

TR

Ty R.

CEO

> "In addition, regular price increases from N-able can make long-term cost planning more difficult, especially when managing backup services across..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7147134)

TN

Tara N.

IT Manager

> "The platform made it easy to deploy backups quickly across multiple client environments, monitor backup health centrally, and verify successful backups..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145760)

DE

David E.

Owner

> "Can not do changes on the backup files unless the host pc /server is online . How ever in a pinch you can at least restore files to an alternate..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140373)

RR

Roger R.

Systems Engineer

> "Cove includes storage, backup, and management in a single platform, making it cost-effective compared to solutions that require separate storage or..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140476)

TR

Ty R.

CEO

> "Higher storage tiers can increase the ongoing monthly cost, and overage fees can add up as client environments grow."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7147134)

DS

Darin S.

CEO

> "Overall, Cove delivers a strong balance of reliability, scalability, security, and operational efficiency, making it a dependable backup and disaster..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7148427)

DB

David B.

President, Managing Partner

> "Also, the machine literally has to be online to make any change to the setup - which is a problem as we support customers in different time zones. "

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144299)

RB

Rafael B.

Supervisor

> "The platform provides consistent, secure backups with minimal maintenance, and the interface is intuitive, making it easy to manage and monitor data..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7149390)

TN

Tara N.

IT Manager

> "Reporting customization could feel restrictive, especially when trying to provide highly tailored executive or compliance reporting to clients."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145760)

JM

Jonathan M.

Technical Consultant

> "What I love most about Cove Data Protection is their support. When things are on the line and you need to restore a criticical server, you can reach out..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140448)

PT

Paul T.

Information Technology Specialist

> "Having onsite copies for real-time instant recovery takes additional resources that having cloud backup should not need."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142875)

RB

Rafael B.

Supervisor

> "It offers dependable backup and recovery capabilities, strong security, and an easy-to-use interface that simplifies daily management."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7149390)

GC

Greg C.

Help Desk Engineer

> "The length of time it can take when restoring from a Cove backup, in most cases it seems to take an exceedingly long time to complete."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145889)

KM

Kyle M.

Network Engineer

> "I have had an overall positive experience with Cove Data Protection, it's quick to learn with a lot of neat features and has allowed us to spend less..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7143015)

KT

Kirk T.

Network Engineer

> "PC agent console can sometimes be slow to navigate. And many times it requires I remote restart the backup agent service on the host."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142056)

KB

Ken B.

Operations Manager

> "Another major benefit is that the backup agents update automatically, eliminating the need for the manual update process we had to deal with in our..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145784)

SS

Steve S.

System Administrator

> "Sometimes when there is an error the dashboard should have better clarity on what the error is and if it was catastrophic or not. As we know some errors..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7164962)

SC

Shad C.

Owner

> "One of the standout features is its update and version control—being able to quickly restore previous versions provides real peace of mind."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142215)

BA

Blake A.

IT Technician

> "It seems like occasionally the status information for your backups isn't updated as quickly as one might hope, meaning you have to wait a bit to see if..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140456)

EC

Eric C.

IT Consultant

> "The product does its core job well, especially for MSP-style environments, but better reporting, alerting, and more consistent support would make it..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142861)

JM

Jonathan M.

Technical Consultant

> "My least favorite part is that while backup issues are relatively uncommon, in my experience they can be a bit more difficult to fix than some other..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140448)

TN

Tara N.

IT Manager

> "Backup verification and alerting helped ensure backups were actually completing successfully, which is critical in managed services environments."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145760)

JC

Jim C.

Founder

> "This can be a point of contention with the clients because I cannot quote them exactly how much the backup is going to cost until I deploy it - this is..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144292)

BA

Bobby A.

Technical Support

> "It makes it easier to monitor backups, protect important data, and respond quickly when a restore is needed."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7150691)

MO

Matt O.

IT Manager

> "Having to connect to the local device to run commands instead of from the central portal just takes more clicks than I would like but isn't that big of..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140359)

TR

Ty R.

CEO

> "Deployment is straightforward, management is simple, and the customizable reporting is extremely helpful for both internal oversight and client..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7147134)

ZR

Zachary R.

Service Manager

> "It covers the basics well and is dependable for day-to-day use, but it doesn’t stand out in terms of speed or advanced features."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145749)

JS

John S.

IT Solutions Analyst II

> "While there is a bit of a learning curve, we've got it integrated in our RMM tools and have scripts to install, or migrate backups with ease."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142872)

KW

Karrie W.

Senior Security Engineer

> "I got certified in Cove for both backups and restores but I couldn't perform a restore if a incident occurred."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142797)

DS

Darin S.

CEO

> "The Microsoft 365 backup integration adds significant value for clients concerned about ransomware and data retention."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7148427)

DL

Devin L.

Managed Services Engineer

> "Our handful of machines that give issues can and have dragged out and involve lengthy support calls."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7148398)

BA

Blake A.

IT Technician

> "Cove Data Protection has really served us well in terms of our backup needs; it is easy to configure, and its cloud-first nature makes sure that there..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140456)

JH

Jason H.

CEO

> "When hard drive is getting full tends to fail more than other backups for the Image backup."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7147074)

MNSC

Ma. Nicole Sarah C.

Systems Engineer

> "It simplified backup management with minimal overhead and gave confidence that data could be restored quickly when needed"

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7143224)

JS

John S.

IT Solutions Analyst II

> "I would say that it's a little slow to load the interface when you're trying to restore files or folders."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142872)

TM

Tracy M.

IT Systems Manager

> "Our users love the multiple backups a day and often request us to retrieve files for them when they make errors."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142064)

Dylan H.

President

> "The sales rep tried to pull a fast one on us and the buying process has been wastful of our time, disrespectful, and frustrating"

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7116272)

LJ

Les J.

IT Director

> "seamless and scripted deployment across all endpoints, giving be good eyes on state of backups done across entire workforce"

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7147196)

PM

Pete M.

Owner

> "The 365 backup has some limitations which were not a good fit for my clients. "

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140491)

HB

Heather B.

Customer Experience

> "The recovery process is straightforward, and the platform makes it simple to monitor backup status across devices."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7146031)

KB

Ken B.

Operations Manager

> "We experienced this firsthand when a server had been decommissioned and we needed to retrieve a file from backup."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145784)

AK

August K.

Managed services Engineer

> "The disaster recovery and local storage options are very helpful, especially when we need quick restores."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7157536)

LT

Lauren T.

Imaging Systems Administrator

> "it takes a very long time to back up, it takes a very long time to restore from a backup and it is not an easy process to do"

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145068)

RR

Roger R.

Systems Engineer

> "The cloud-first architecture makes it easy to manage backups across multiple endpoints without needing additional infrastructure."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140476)

RS

Rick S.

Owner

> "The billing and the limited amount of data provided for the price have been a constant headache."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144366)

DK

David K.

Systems Sales Manager

> "N-able claims this makes incremental backups dramatically smaller and faster than traditional image backups"

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7146412)

SS

Shaun S.

Solutions Architect

> "While it is feature rich it is rather granular and complex, which may be a hindrance for some small or new IT teams."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145978)

RB

Rafael B.

Supervisor

> "The platform performs well for protecting critical data, though like any system, there is a learning curve with some advanced features."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7149390)

KB

Kevin B.

Senior Systems Engineer

> "Sometimes hard to navigate the portal. When logging in, it's not always the easiest to get to the locations we need."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142106)

JK

John K.

VP

> "We have deployed it to almost all of our clients, and use it to protection server and workstation data, as well as Office 365 data in the cloud."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789871)

BA

Bobby A.

Technical Support

> "Some settings are not always as obvious as they could be, especially for newer technicians who have not worked with the product before."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7150691)

JH

Justin H.

President and Owner

> "We love how easy it is to setup and get a new backup running for a customer and how the monitoring helps free up our technicians to work on other tasks...."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144322)

JP

Jeff P.

Director of IT Operations

> "It seems like the interface can be lagging or not as responsive as I would like it to be."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140521)

CB

CHAMSI B.

IT Manager

> "I got an opportunity to implement Cove’s incremental backup system and it was highly efficient for providing regular protection to the servers and..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796306)

JS

John S.

IT Solutions Analyst II

> "Sometimes the initialization errors can be a bit cryptic as well"

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142872)

MH

Marty H.

Owner

> "Being able to schedule recovery testing and also the ability to create standby images for a rapid restore in a critical situation, also provides the..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789796)

SR

Stephen R.

CEO

> "This makes it difficult to fine-tune backup policies for more complex environments where you may only want to protect certain folders, file types, or..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6798846)

EG

Eyal G.

Head of Sales

> "The quality of the backup system is exceptional, ensuring reliable and secure data preservation, while the restore process is user-friendly, efficient,..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796475)

MM

Michael M.

Systems Engineer

> "It's been in use for our customers for a number of years and cannot come up with a legitmate con."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142871)

GC

Greg C.

Help Desk Engineer

> "Cove takes everything about Data Protection and makes it both very secure and very accessible to anyone who will use either for themselves or their..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145889)

MW

Matt W.

Sr. IT Administrator

> "Probably related to me being restricted to the n-central dashboard instead of directly through a Cove dashboard, but finding and obtaining the agent can..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801160)

SB

Shahar B.

ceo

> "fast first install, easy configure, good backup and restore speed, backup with no influence on pc user because it backup mailbox and one drive directed..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6790001)

MM

Michael M.

NOC Engineer

> "I guess the user interface could be modernized a bit, everything is fairly easy to find. But some of it does look a bit dated."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145060)

MS

Matthew S.

Sr. Systems Engineer

> "The dashboard at-a-glance view gives the most meaningful information about all backups."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142380)

UM

Ulises M.

Tech

> "Interface can feel a bit dated and not always intuitive."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145023)

JK

Jacob K.

Engineer

> "Thousands of file restores, numerous Hardware level restores have all gone without any issue."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142901)

RD

Robert D.

Level III Engineer

> "Failures, though rare, have not been detailed for a quicker resolution."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142194)

BB

Brian B.

CTO

> "Update and version control is handled well on the backend, so we're not chasing patches or worrying about agent compatibility."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142061)

JS

Jeff S.

President

> "I don't like how it does not fulling integrate with our N-Able RMM platform."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7148397)

RD

Robert D.

Level III Engineer

> "Cove has been a smooth experience from start to finished and has really come in clutch with recovering a few environments after their servers crashed..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142194)

AM

Andrew M.

Director of Operations

> "The recovery console looks and feels a bit old."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7141156)

CM

Chris M.

CTO

> "Reliable backups, great features, including boot verification and standby images."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140415)

AA

Alexander A.

Network Engineer

> "With TBs in overage, it will generate a hefty bill."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142189)

RO

Ron O.

Founder

> "The recovery testing and speed vault has eased concerns for our clients, improving their confidence."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7148533)

DM

Dan M.

Director

> "Lack of name recognition for our clients."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145257)

BA

Bobby A.

Technical Support

> "Once configured properly, it gives confidence that client data is being protected without requiring constant hands-on management."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7150691)

DL

David L.

Systems Engineer

> "Backups would often fail day to day on certain devices."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7146239)

RD

Rick D.

President

> "The user interface is clean and well-organized, making it simple for our team to monitor systems and quickly address any issues."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6797662)

JP

Jeff P.

Director of IT Operations

> "It seems like the interface can be lagging or not as responsive as I would like it to be."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140521)

DT

Dennis T.

Senior Support Engineer

> "The interface is fairly straight-forward."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142070)

MM

Michael M.

NOC Engineer

> "I guess the user interface could be modernized a bit, everything is fairly easy to find. But some of it does look a bit dated."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145060)

TM

Tim M.

IT Systems Engineer

> "Easy to setup, easy to use/manage/monitor and straight forward interface for management and restore processes"

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791153)

UM

Ulises M.

Tech

> "Interface can feel a bit dated and not always intuitive."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145023)

MM

ML M.

DGA

> "The interface and the quality off the product , we have used it for several years. and don't wan't to stop."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796480)

MG

Michael G.

Managing Director

> "At times I find that the interface can be a bit difficult to navigate. "

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801474)

JC

Jim C.

Founder

> "Its fully integrated with my MSP Software and RMM - N-able nSight. "

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144292)

JS

Jeff S.

President

> "I don't like how it does not fulling integrate with our N-Able RMM platform."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7148397)

PM

Pete M.

Owner

> "Integration with n-Sight also a plus."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140491)

BE

Benjamin E.

Technical Services Manager

> "Lack of billing integration into other PSA's, including Autotask."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789735)

SD

Sammy D.

IT Tech

> "I also like the microsoft integration."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142058)

ZR

Zachary R.

Service Manager

> "It covers the basics well and is dependable for day-to-day use, but it doesn’t stand out in terms of speed or advanced features."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145749)

DL

David L.

Director of Research and Development

> "Very good, with it fully integrated with n-sight without having to run a script though."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6805882)

SS

Shaun S.

Solutions Architect

> "While it is feature rich it is rather granular and complex, which may be a hindrance for some small or new IT teams."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145978)

NW

Nate W.

Partner

> "Cove does a decent job of BCDR at a cheaper price point then some of the other competitors like Axcient, Slide, Datto, etc. and it's simple to install..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140599)

JS

Jeff S.

President

> "I don't like that it's not a single pane of glass with N-Able. "

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144288)

AR

Aaron R.

System Engineer

> "Support has been very helpful in problems with why backups did not complete successful, server issues not cove."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140466)

KK

Kris K.

Owner

> "The thing we hated the most about it is not having the ability to customize some options Taylor to our needs"

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791168)

AG

Andrew G.

Security and Compliance Manager

> "Cove is very flexible as far as backup options, so it's pretty easy to find settings that will work for most customers."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7146400)

DB

David B.

President, Managing Partner

> "Also, the machine literally has to be online to make any change to the setup - which is a problem as we support customers in different time zones. "

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144299)

Alex S.

Technical Innovation and Solutions Champion

> "Cove is very easy to navigate, plenty of information available to troubleshoot, or just check the health of backups."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144490)

DL

Devin L.

Managed Services Engineer

> "Our handful of machines that give issues can and have dragged out and involve lengthy support calls."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7148398)

DH

Dave H.

Owner

> "Technical support and availability to jump on calls to demo or assist in our actual environment is a great resource."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7147065)

MM

Michael M.

Systems Engineer

> "It's been in use for our customers for a number of years and cannot come up with a legitmate con."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142871)

HB

Heather B.

Customer Experience

> "It works well for managing multiple devices and environments efficiently."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7146031)

RW

Raymond W.

Senior Network Engineer

> "When I have had to call support, the first tier person I worked wasn't responsive and didn't get back to me or respond in the timeframe I was told."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791021)

[View Reviews](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

AH

Alan H.

Chief Nerd

> "Simplicity, quick learning curve, flexible scripting, and an all-in-one tool that I am slowly replacing 3rd-party tools..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7170018)

CW

Carly W.

Front of House

> "Some customers have a single email address for both personal and business use, but the system does not allow the same..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7061152)

AW

Andrew W.

IT Helpdesk Specialist

> "It provides us with a secure method of storing client contact information and has lots of great tools that help us do..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7066342)

ML

Marius L.

Tier Three Helpdesk Technician

> "Remote connections can sometimes be slow and there is no option to automatically reconnect to a workstation when it..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065252)

Len K.

CEO

> "It gives experienced technicians the tools they need to build efficient workflows without forcing rigid processes. While..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064865)

CK

Chris K.

Owner

> "lack of integration with Open source tools like IT Flow, and when you call support they give you an excuse making it sound..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057029)

SP

Samitha P.

Onsite Tech

> "Syncro has been a reliable and efficient platform for managing endpoints, automating repetitive tasks, and handling client..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7111539)

KH

Kirk H.

Manager

> "I would say that if I had to pick something out that I didn't like would be the changing of the customers info should be..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064846)

DT

Diego T.

Senior IT technician

> "I like automation, scripting, ticket management, security and remote access, although, backgrounding tools & Splashtop..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065876)

Spencer E.

IT Managed Services Engineer

> "UI/UX isn’t the slickest or most modern: Some users describe the interface as dated or less polished than newer..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7059174)

AC

Ashish C.

Technical support

> "The interface is user-friendly, and it helps streamline daily tasks such as ticket management, device monitoring, and..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112366)

NT

Nathan T.

IT Technician and Voip Administrator

> "I also think the cellar app could do with a little updating as it logs you out frequently and isn't as user friendly as..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7014407)

VR

Verified Reviewer

System Admin

> "Syncro’s backgrounding tools are extremely powerful and reliable, allowing me to troubleshoot and resolve issues quickly..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060732)

MK

Mack K.

Technical Alignment Manager

> "Main con is the interface is not the best compared to other solutions."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7135420)

JM

Jared M.

System Engineer

> "Delivering both RMM & PSA with high-end features for automation, policies, scripting out of the box helps make you more..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7019559)

MK

Mack K.

Technical Alignment Manager

> "Other minor issues all related to interface not being the best."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7135420)

SC

Shawn C.

Lead Developer

> "We rely heavily on the scripting capabilities and PowerShell automation, and Syncro executes them reliably across our..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7093481)

SA

Samuel A.

Business Owner

> "Not much to dislike about Syncro, my biggest issue would be that we are billed in USD whilst we are based in Australia."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065177)

RM

Romeo M.

IT Engineer

> "Syncro’s all-in-one platform makes managing tickets, invoicing, and remote monitoring seamless."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058101)

AW

Andrew W.

IT Helpdesk Specialist

> "I have to scroll back when managing alert tickets that are low priority."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7066342)

SC

Shawn C.

Lead Developer

> "The integration layer is strong—we connect AV tools, external RMM agents, and multiple third-party systems without..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7093481)

JC

Jennifer C.

Account Manager

> "Syncro doesn't offer quite the same level of robustness as some of its competitors."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065633)

JE

Joshua E.

IT Manager

> "The new integration with M365 is great because it makes password resets a breeze and eliminates the need to switch between..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7068481)

RM

Romeo M.

IT Engineer

> "Sometimes it is difficult to know which way to deploy scripts by policies."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058101)

PV

Prakash V.

Mamager

> "We like syncro RMM and Tickting tool it amazing very well build all together with great UI/UX help in our day to day..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112167)

TS

Tom S.

Director

> "Patch management - can be very buggy when trying to deploy feature updates (I.e. Windows 11 23H2)."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___6853180)

CE

Cydrina E.

Tier One Helpdesk

> "It assists greatly in managing the high intake volume of tickets we receive so that we can better assist our clientele."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060045)

VR

Verified Reviewer

Infrastructure Engineer

> "The user interface is not the greatest if you compare it to competitors, the mobile app is very limited"

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___6867324)

JD

Joe D.

Senior System Engineer

> "It helps provide pushing applications, updates and scripts but also to jump on the user's computer to help troubleshoot..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057055)

MA

Mohammed A.

Sr. Systems Architect

> "I am unable to update my note after submitting it."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060695)

JT

Jacob T.

Network Engineer

> "The pricing model is very reasonable and allows for smaller MSPs to get into the space without making huge commitments off..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065583)

RwW

Ross wimmersberger W.

CEO

> "I would say lack of full integrations with partners. "

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058581)

SP

Samitha P.

Onsite Tech

> "Syncro brings RMM and PSA together in one platform, which eliminates the need to juggle multiple tools."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7111539)

MM

Matthew M.

Owner Director of IT

> "The reporting, making your own report is not easy to do at all. "

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057121)

AR

Ashley R.

COO

> "It integrates nicely with existing tools in your stack, and the API is robust enough to cover any gaps."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060792)

MM

Matthew M.

Owner Director of IT

> "I have tried multiple times and never have been able to create a report."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057121)

AC

Ashish C.

Technical support

> "This makes it much easier for our team to manage multiple client devices and respond to issues quickly."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112366)

NT

Nathan T.

IT Technician and Voip Administrator

> "sometimes the site can be slow."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7014407)

KH

Kirk H.

Manager

> "Over it is a great tool to you when you have multiples of customer accounts and the ease of use is fantastic great for..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064846)

BM

Ben M.

Senior Technician

> "No idea if anyone's reported problems are getting addressed."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7042481)

BM

Ben M.

Senior Technician

> "Provides good remote access and monitoring functions and integrates with several security products."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7042481)

DG

David G.

Owner

> "Support was just ok and development velocity was slow."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7013682)

MA

Mohammed A.

Sr. Systems Architect

> "The integration with MS 365 also helps with registering users in the organization."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060695)

BM

Ben M.

Senior Technician

> "Clunky ticketing system."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7042481)

AC

Ashish C.

Technical support

> "The automation tools are also very helpful for reducing manual work and improving response time for support issues."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112366)

Len K.

CEO

> "Project management needs work"

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064865)

RB

Ron B.

Owner

> "I was able to reduce my costs, and have better options to troubleshoot a machine without even remoting onto it."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057089)

CF

Cody F.

IT Director

> "years in and all of our complaints are cosmetic."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057023)

JE

Joshua E.

IT Manager

> "I also appreciate the baseline checks that help double check configurations, ensuring everything is set correctly."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7068481)

PK

Paul K.

Senior Network Engineer

> "The calendaring function and interface is very rudimentary, the script troubleshooting can be a bit difficult, and the..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4834115)

BM

Bill M.

Chief Simplifer

> "We like that we have an integrated platform and single pane of glass for PSA and RMM."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065760)

DC

David C.

IT Assistant

> "My biggest gripe however, is that we are unable to use our ticket metrics as one account is shared with reception who book..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823389)

MW

Michal W.

Technical Engineer

> "I like the most how easy it is to push PowerShell script, Asset management is also an advantage, I can filter assets..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058177)

Brian W.

Owner

> "There are some things you can't do in the mobile app. "

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___5052509)

CE

Cydrina E.

Tier One Helpdesk

> "This helps to keep things organized when dealing with multiple clients at a time."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060045)

MC

Matthew C.

Owner

> "The alerts are lagging and notifies you of removed software 4 to 6 hours later, which isn't helpful then."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823749)

CW

Carly W.

Front of House

> "It's easy to see how much of each item remains, know exactly when to reorder, and quickly enter new stock as it arrives."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7061152)

OB

Otto B.

Owner

> "However does not use the PSA/billing as it would not work in the EU"

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823335)

NS

Nick S.

Sales

> "Coming from a more outdated system, it feels like a major upgrade—everything is more organized, secure, and centralized."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057049)

MC

Matthew C.

Owner

> "The user interface looks dated and needs a lot of improvement."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823749)

DT

Diego T.

Senior IT technician

> "Having these options to fit our workflo almost perfectly is amazing, is the thing I like most about Syncro."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065876)

CG

Clayton G.

IT Service Manager

> "I would not recommend to use the Integrated Remote connection tools yet. "

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823916)

Ronen S.

IT Administrator

> "The seamless integration between these two features really streamlines our workflow."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057453)

CW

Christopher W.

Owner

> "Price is too high for the limited features I use."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4845022)

MM

Matthew M.

Owner Director of IT

> "Excellent, like I said, the invoicing and the ability to stay on one system which is invaluable. "

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057121)

MR

Matt R.

CEO

> "Can sometimes be difficult to get ahold of a human."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4834081)

AC

Ashish C.

Technical support

> "Overall, it simplifies managing multiple systems and keeps everything organized in one place."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112366)

ND

Nick D.

CTO

> "Support is lacking."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823767)

JT

Jacob T.

Network Engineer

> "The integrations are quite useful, and the remote access tool is now quite robust."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065583)

WB

William B.

Owner

> "The recently revamped policy module is still less than ideal."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___3361749)

MK

Mack K.

Technical Alignment Manager

> "Syncro is a great all-in-one tool for MSP's."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7135420)

HA

Halion A.

director of client services

> "it gets the job done but the bugs can be annoying"

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___3820196)

BB

Ben B.

Engineer

> "The learning curve of Syncro is very quick and I picked it up almost immediately despite never using an RMM ticketing..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060728)

VR

Verified Reviewer

Store Manager

> "The lack of customization on the dashboard ui is a small complaint I have."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___2600344)

Len K.

CEO

> "For security-minded and automation-driven MSPs, Syncro provides an excellent value."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064865)

Spencer E.

IT Managed Services Engineer

> "UI/UX isn’t the slickest or most modern: Some users describe the interface as dated or less polished than newer..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7059174)

NS

Nick S.

Sales

> "Overall, it offers a modern, streamlined toolkit without the complexity or cost of many competitors."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057049)

MK

Mack K.

Technical Alignment Manager

> "Main con is the interface is not the best compared to other solutions."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7135420)

MA

Mohammed A.

Sr. Systems Architect

> "I love it; it is easy to enroll new assets and monitor them, seeing both hardware and software information."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060695)

MC

Matthew C.

Owner

> "The user interface looks dated and needs a lot of improvement."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823749)

AC

Ashish C.

Technical support

> "Overall, it simplifies managing multiple systems and keeps everything organized in one place."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112366)

VR

Verified Reviewer

Store Manager

> "The lack of customization on the dashboard ui is a small complaint I have."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___2600344)

CT

Craig T.

MSP Lead Engineer

> "Ease of use, customization, support for many products. "

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7023599)

CK

Chris K.

Owner

> "lack of integration with Open source tools like IT Flow, and when you call support they give you an excuse making it sound..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057029)

JM

John M.

IT Technician

> "From a tech’s point of view, Syncro makes day to day work easier."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058112)

RwW

Ross wimmersberger W.

CEO

> "I would say lack of full integrations with partners. "

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058581)

ST

Steve T.

IT Coordinator

> "Syncro is a user-friendly, time-saving application."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7029786)

CG

Clayton G.

IT Service Manager

> "I would not recommend to use the Integrated Remote connection tools yet. "

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823916)

SC

Shawn C.

Lead Developer

> "The integration layer is strong—we connect AV tools, external RMM agents, and multiple third-party systems without..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7093481)

CF

Cody F.

IT Director

> "years in and all of our complaints are cosmetic."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057023)

JE

Joshua E.

IT Manager

> "The new integration with M365 is great because it makes password resets a breeze and eliminates the need to switch between..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7068481)

MR

Matt R.

CEO

> "Can sometimes be difficult to get ahold of a human."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4834081)

AR

Ashley R.

COO

> "It integrates nicely with existing tools in your stack, and the API is robust enough to cover any gaps."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060792)

CW

Carly W.

Front of House

> "Some customers have a single email address for both personal and business use, but the system does not allow the same..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7061152)

MA

Mohammed A.

Sr. Systems Architect

> "The integration with MS 365 also helps with registering users in the organization."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060695)

KH

Kirk H.

Manager

> "I would say that if I had to pick something out that I didn't like would be the changing of the customers info should be..."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064846)

MK

Mack K.

Technical Alignment Manager

> "The learning curve is small and everything is intuitive."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7135420)

NT

Nathan T.

IT Technician and Voip Administrator

> "sometimes the site can be slow."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7014407)

MW

Michael W.

CEO

> "The tool is amazing and fulfils all of our MSP needs."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7023054)

DG

David G.

Owner

> "Support was just ok and development velocity was slow."

[See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7013682)

[View Reviews](https://www.capterra.com/p/207618/Syncro/reviews/)

## User interface

4.64 (375)

[Syncro](https://www.capterra.com/p/207618/Syncro/)

4.61 (149)

### Features

Cove Data Protection

24/44

-   Active Directory Integration
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Anti Virus
-   API
-   Audit Trail
-   Backup and Recovery
-   Billing & Invoicing
-   Build Automation
-   Compliance Management
-   Configuration Management
-   Contract/License Management
-   CRM
-   Customizable Reports
-   Dashboard
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Help Desk Management
-   Inventory Management
-   Issue Management
-   IT Asset Tracking
-   Maintenance Scheduling
-   Mobile Device Management
-   Network Monitoring
-   Patch Management
-   Performance Metrics
-   Policy Management
-   Real-Time Analytics
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Scheduling
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management

[See all features](https://www.capterra.com/p/163343/Backup-and-Recovery/#features)

Syncro

Top features

27/44

-   Active Directory Integration
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Anti Virus
-   API
-   Audit Trail
-   Backup and Recovery
-   Billing & Invoicing
-   Build Automation
-   Compliance Management
-   Configuration Management
-   Contract/License Management
-   CRM
-   Customizable Reports
-   Dashboard
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Help Desk Management
-   Inventory Management
-   Issue Management
-   IT Asset Tracking
-   Maintenance Scheduling
-   Mobile Device Management
-   Network Monitoring
-   Patch Management
-   Performance Metrics
-   Policy Management
-   Real-Time Analytics
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Scheduling
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management

[See all features](https://www.capterra.com/p/207618/Syncro/#features)

### Recognition

No recognitions have been awarded to Cove Data Protection

Syncro is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value Managed Service Providers (MSP) Software (2022) 

### Deployment & support

Cove Data Protection

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Syncro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Cove Data Protection

-   By N-able
-   Located in United States
-   Founded in

Syncro

-   By Servably
-   Located in United States
-   Founded in 2010

## Popular Comparisons

[Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.64 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

vs

[N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (253)](https://www.capterra.com/p/13803/N-central/reviews/)

Contact vendor for pricing

Price

$1.75

4.6

Features

4.2

4.7

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/13803-163343/N-central-vs-Backup-and-Recovery)

[Syncro](https://www.capterra.com/p/207618/Syncro/)[4.61 (149)](https://www.capterra.com/p/207618/Syncro/reviews/)

vs

[N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (253)](https://www.capterra.com/p/13803/N-central/reviews/)

$129/month

Price

$1.75

4.4

Features

4.2

4.6

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/13803-207618/N-central-vs-Syncro)

[Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.64 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

vs

[N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.31 (203)](https://www.capterra.com/p/163344/N-sight/reviews/)

Contact vendor for pricing

Price

$99/month

4.6

Features

4.3

4.7

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/163343-163344/Backup-and-Recovery-vs-N-sight)

[Syncro](https://www.capterra.com/p/207618/Syncro/)[4.61 (149)](https://www.capterra.com/p/207618/Syncro/reviews/)

vs

[N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.31 (203)](https://www.capterra.com/p/163344/N-sight/reviews/)

$129/month

Price

$99/month

4.4

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/163344-207618/N-sight-vs-Syncro)

[Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.64 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

vs

[Comet Backup](https://www.capterra.com/p/162943/Comet-Backup/)[4.73 (74)](https://www.capterra.com/p/162943/Comet-Backup/reviews/)

Contact vendor for pricing

Price

$19/month

4.6

Features

4.5

4.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/162943-163343/Comet-Backup-vs-Backup-and-Recovery)

[Syncro](https://www.capterra.com/p/207618/Syncro/)[4.61 (149)](https://www.capterra.com/p/207618/Syncro/reviews/)

vs

[Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.53 (461)](https://www.capterra.com/p/144309/Atera/reviews/)

$129/month

Price

$129/month

4.4

Features

4.3

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144309-207618/Atera-vs-Syncro)

[Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.64 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

vs

[IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (342)](https://www.capterra.com/p/170401/ITGlue/reviews/)

Contact vendor for pricing

Price

$29/month

4.6

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/163343-170401/Backup-and-Recovery-vs-ITGlue)

[Syncro](https://www.capterra.com/p/207618/Syncro/)[4.61 (149)](https://www.capterra.com/p/207618/Syncro/reviews/)

vs

[IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (342)](https://www.capterra.com/p/170401/ITGlue/reviews/)

$129/month

Price

$29/month

4.4

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/170401-207618/ITGlue-vs-Syncro)

[Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.64 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

vs

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.6

Features

4.5

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/163343-184229/Backup-and-Recovery-vs-NinjaOne)

[Syncro](https://www.capterra.com/p/207618/Syncro/)[4.61 (149)](https://www.capterra.com/p/207618/Syncro/reviews/)

vs

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

$129/month

Price

Contact vendor for pricing

4.4

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/184229-207618/NinjaOne-vs-Syncro)

[Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.64 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

vs

[ManageEngine OpManager MSP](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/)[4.41 (75)](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.6

Features

4.7

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/163343-212602/Backup-and-Recovery-vs-ManageEngine-OpManager-MSP)

[Syncro](https://www.capterra.com/p/207618/Syncro/)[4.61 (149)](https://www.capterra.com/p/207618/Syncro/reviews/)

vs

[Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (311)](https://www.capterra.com/p/141792/Pulseway/reviews/)

$129/month

Price

$67/month

4.4

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/141792-207618/Pulseway-vs-Syncro)