# Compare Cove Data Protection vs Syncro 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Cove Data Protection and Syncro based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/163343-207618/Backup-and-Recovery-vs-Syncro --- # Cove Data Protection vs Syncro Features and Cost Comparison Last updated May 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Cove Data ProtectionSyncro2/4 selected [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.6 (367)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.6 (148)](https://www.capterra.com/p/207618/Syncro/reviews/) [## Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.6 (367)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Starting Price Contact vendor Value-for-Money 4.4 Functionality 4.6 Ease of Use 4.7 Customer Service 4.5 Reviews Sentiment AS Based on [367 reviews](#user-reviews) Positive 348 Neutral 12 Negative 7 [## Syncro](https://www.capterra.com/p/207618/Syncro/)[4.6 (148)](https://www.capterra.com/p/207618/Syncro/reviews/) Starting Price $129.00/month Value-for-Money 4.7 Functionality 4.4 Ease of Use 4.6 Customer Service 4.4 Reviews Sentiment Based on [148 reviews](#user-reviews) Positive 142 Neutral 5 Negative 1 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Managed Service Providers (MSP) Software 24 / 44 Only Cove Data Protection - Alerts/Notifications - Compliance Management - Endpoint Protection Best performer 27 / 44 Only Syncro - Activity Tracking - Billing & Invoicing - Configuration Management User satisfaction User satisfaction 4.6 User reviews[367](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.4 Customer support 4.5 User satisfaction 4.6 User reviews[148](https://www.capterra.com/p/207618/Syncro/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.7 Customer support 4.4 Price starts from Price starts from \-- - Free version - Free trial Price starts from $129Per User, Per Month - Free version - Free trial Best for Best for Ideal for MSPs or internal IT teams that need easy-to-use, it is a cloud-first data protection and recovery platform for diverse environments. Best for Built for MSPs and internal IT departments, Microsoft 365 administrators, IT consultants, and technology startups. ## User reviews Pros & cons Alex S. Technical Innovation and Solutions Champion > "Same technology, but it gave us significantly more reporting options, and made it much easier to verify backups are running across all our clients, without..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144490) DE David E. Owner > "Can not do changes on the backup files unless the host pc /server is online . How ever in a pinch you can at least restore files to an alternate destination." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140373) RR Roger R. Systems Engineer > "The platform provides excellent visibility into backup status, alerts, and historical activity, which helps ensure that all devices are properly protected." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140476) DB David B. President, Managing Partner > "Also, the machine literally has to be online to make any change to the setup - which is a problem as we support customers in different time zones. " [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144299) RR Roger R. Systems Engineer > "Cove includes storage, backup, and management in a single platform, making it cost-effective compared to solutions that require separate storage or licensing..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140476) PT Paul T. Information Technology Specialist > "Having onsite copies for real-time instant recovery takes additional resources that having cloud backup should not need." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142875) JM Jonathan M. Technical Consultant > "What I love most about Cove Data Protection is their support. When things are on the line and you need to restore a criticical server, you can reach out to..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140448) GC Greg C. Help Desk Engineer > "The length of time it can take when restoring from a Cove backup, in most cases it seems to take an exceedingly long time to complete." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145889) KM Kyle M. Network Engineer > "I have had an overall positive experience with Cove Data Protection, it's quick to learn with a lot of neat features and has allowed us to spend less time..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7143015) KT Kirk T. Network Engineer > "PC agent console can sometimes be slow to navigate. And many times it requires I remote restart the backup agent service on the host." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142056) KB Ken B. Operations Manager > "Another major benefit is that the backup agents update automatically, eliminating the need for the manual update process we had to deal with in our previous..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145784) BA Blake A. IT Technician > "It seems like occasionally the status information for your backups isn't updated as quickly as one might hope, meaning you have to wait a bit to see if..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140456) SC Shad C. Owner > "One of the standout features is its update and version control—being able to quickly restore previous versions provides real peace of mind." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142215) JM Jonathan M. Technical Consultant > "My least favorite part is that while backup issues are relatively uncommon, in my experience they can be a bit more difficult to fix than some other backup..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140448) EC Eric C. IT Consultant > "The product does its core job well, especially for MSP-style environments, but better reporting, alerting, and more consistent support would make it stronger." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142861) JC Jim C. Founder > "This can be a point of contention with the clients because I cannot quote them exactly how much the backup is going to cost until I deploy it - this is..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144292) JY Josh Y. Managing Director > "from backing up workstations to servers to Office 365(Emails, SharePoint, OneDrive and teams) it's a great all-round cost-effective backup solution." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6807574) MO Matt O. IT Manager > "Having to connect to the local device to run commands instead of from the central portal just takes more clicks than I would like but isn't that big of a deal." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140359) JS John S. IT Solutions Analyst II > "While there is a bit of a learning curve, we've got it integrated in our RMM tools and have scripts to install, or migrate backups with ease." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142872) KW Karrie W. Senior Security Engineer > "I got certified in Cove for both backups and restores but I couldn't perform a restore if a incident occurred." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142797) BA Blake A. IT Technician > "Cove Data Protection has really served us well in terms of our backup needs; it is easy to configure, and its cloud-first nature makes sure that there isn’t..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140456) JS John S. IT Solutions Analyst II > "I would say that it's a little slow to load the interface when you're trying to restore files or folders." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142872) TM Tracy M. IT Systems Manager > "Our users love the multiple backups a day and often request us to retrieve files for them when they make errors." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142064) Dylan H. President > "The sales rep tried to pull a fast one on us and the buying process has been wastful of our time, disrespectful, and frustrating" [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7116272) RR Roger R. Systems Engineer > "The cloud-first architecture makes it easy to manage backups across multiple endpoints without needing additional infrastructure." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140476) PM Pete M. Owner > "The 365 backup has some limitations which were not a good fit for my clients. " [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140491) JK John K. VP > "We have deployed it to almost all of our clients, and use it to protection server and workstation data, as well as Office 365 data in the cloud." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789871) KB Ken B. Operations Manager > "We experienced this firsthand when a server had been decommissioned and we needed to retrieve a file from backup." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145784) JH Justin H. President and Owner > "We love how easy it is to setup and get a new backup running for a customer and how the monitoring helps free up our technicians to work on other tasks. " [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144322) LT Lauren T. Imaging Systems Administrator > "it takes a very long time to back up, it takes a very long time to restore from a backup and it is not an easy process to do" [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145068) CB CHAMSI B. IT Manager > "I got an opportunity to implement Cove’s incremental backup system and it was highly efficient for providing regular protection to the servers and..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796306) RS Rick S. Owner > "The billing and the limited amount of data provided for the price have been a constant headache." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144366) MH Marty H. Owner > "Being able to schedule recovery testing and also the ability to create standby images for a rapid restore in a critical situation, also provides the comfort of..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789796) KB Kevin B. Senior Systems Engineer > "Sometimes hard to navigate the portal. When logging in, it's not always the easiest to get to the locations we need." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142106) EG Eyal G. Head of Sales > "The quality of the backup system is exceptional, ensuring reliable and secure data preservation, while the restore process is user-friendly, efficient, and..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796475) DT Dejan T. Owner > "Pricing structure is a bit odd, servers and office machines are different prices despite no difference in actual setup use or features." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6814881) GC Greg C. Help Desk Engineer > "Cove takes everything about Data Protection and makes it both very secure and very accessible to anyone who will use either for themselves or their clients." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145889) JP Jeff P. Director of IT Operations > "It seems like the interface can be lagging or not as responsive as I would like it to be." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140521) SB Shahar B. ceo > "fast first install, easy configure, good backup and restore speed, backup with no influence on pc user because it backup mailbox and one drive directed from..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6790001) JS John S. IT Solutions Analyst II > "Sometimes the initialization errors can be a bit cryptic as well" [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142872) MS Matthew S. Sr. Systems Engineer > "The dashboard at-a-glance view gives the most meaningful information about all backups." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142380) SR Stephen R. CEO > "This makes it difficult to fine-tune backup policies for more complex environments where you may only want to protect certain folders, file types, or..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6798846) JK Jacob K. Engineer > "Thousands of file restores, numerous Hardware level restores have all gone without any issue." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142901) MM Michael M. Systems Engineer > "It's been in use for our customers for a number of years and cannot come up with a legitmate con." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142871) BB Brian B. CTO > "Update and version control is handled well on the backend, so we're not chasing patches or worrying about agent compatibility." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142061) MW Matt W. Sr. IT Administrator > "Probably related to me being restricted to the n-central dashboard instead of directly through a Cove dashboard, but finding and obtaining the agent can be a..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801160) RD Robert D. Level III Engineer > "Cove has been a smooth experience from start to finished and has really come in clutch with recovering a few environments after their servers crashed hard and..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142194) MM Michael M. NOC Engineer > "I guess the user interface could be modernized a bit, everything is fairly easy to find. But some of it does look a bit dated." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145060) CM Chris M. CTO > "Reliable backups, great features, including boot verification and standby images." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140415) UM Ulises M. Tech > "Interface can feel a bit dated and not always intuitive." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145023) RD Richard D. Owner > "I have been able to restore individual files and Microsoft 365 emails as needed. " [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144351) RD Robert D. Level III Engineer > "Failures, though rare, have not been detailed for a quicker resolution." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142194) JH Justin H. President and Owner > "We have had a great experience with Cove for backing up Servers and PCs and our Microsoft 365 clients." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144322) AM Andrew M. Director of Operations > "The recovery console looks and feels a bit old." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7141156) NW Nate W. Partner > "Cove does a decent job of BCDR at a cheaper price point then some of the other competitors like Axcient, Slide, Datto, etc. and it's simple to install and test." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140599) AA Alexander A. Network Engineer > "With TBs in overage, it will generate a hefty bill." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142189) CF Char F. President > "Incremental backups running in the background require no manual work, and our clients are never disrupted." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142216) DM Dan M. Director > "Lack of name recognition for our clients." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145257) RH Raymond H. COO > "Over a quarter of a century of utilizing Backup programs, cove data protection has provided one of the finest in regards to Backup, recovery, Disaster recovery..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791097) CJ Clyde J. Director > "It could s slightly hi pricing and does not seem to get cheaper by adding more servers. Plus if you reinstall you can be charged twice in the month for the..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791223) MS Matthew S. Sr. Systems Engineer > "Backing up extra products outside of Windows such as NAS', databases, etc., is very simple. " [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142380) AJ Andrew J. Technical Manager > "Also, 365 backup doesn't cover OneNote files natively and I don't believe it will back up an online email archive." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801558) TH Timothy H. Project Engineer > "The backup and restore process rarely and issues and when needed support is amazing. " [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142926) CL Colwyn L. I.T Manager > "Sometimes you are not able to cut and paste them so you end up having to take a picture when working on a remote machine." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791328) AR Aaron R. System Engineer > "Support has been very helpful in problems with why backups did not complete successful, server issues not cove." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140466) ES Ethan S. Owner > "Email alerts are lacking." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140369) CM Chris M. CTO > "As N-Able partners, we appreciate that we have many avenues to ask questions and get answers, and the fast, reliable backups keep us he." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140415) JC Jeff C. President > "I question if they are even legit, as they continue to charge for services even after notification of cancellation." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6821421) EC Eric C. IT Consultant > "Overall, Cove Data Protection has been a dependable backup platform for endpoint and server protection." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142861) MN Mike N. Managing Director > "There have been some issues with O365 SharePoint licencing and backups that have driven us down path we did not want to go." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6794957) AT Allan T. Technical Account Manager > "I myself and a couple of my engineers were able to enroll servers with minimal training or effort. " [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140465) IF Iain F. Director > "The documentation is comprehensive but is keyword based, wrong keyword and you are not finding it, think bsod rather blue screen." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6793173) IB Igor B. Network Technician > "Cove Data Protection offers a simple and centralized way to manage backups across both Microsoft 365 and endpoints." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6790924) WK Warren K. Director > "This can make it challenging to quote monthly cost for client" [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6808106) AA Alexander A. Network Engineer > "Software has been working well for many years. When it comes to restoring data, it works flawlessly AS LONG AS you have succesfull back up." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142189) JS Jeff S. President > "I don't like that it's not a single pane of glass with N-Able. " [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144288) MZ Marcos Z. IT Support Specialist > "The efficiency of the incremental backups ensured that I could easily back up our critical systems many times in a day without a straining our internet..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801361) JS James S. Strategic Solutions Consultant > "I recently tried to migrate an older distro of Linux to Azure using standby replication, and it was not fun. " [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791162) SC Shad C. Owner > "The cloud storage is dependable and scales well, while file management is intuitive and easy to navigate." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142215) JK Jarrett K. IT Manager > "I am unsure about what the process will be when I need to restore data to a replacement PC for a failed workstation" [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6798716) [View Reviews](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) AW Andrew W. IT Helpdesk Specialist > "It provides us with a secure method of storing client contact information and has lots of great tools that help us do things..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7066342) CW Carly W. Front of House > "Some customers have a single email address for both personal and business use, but the system does not allow the same email to..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7061152) Len K. CEO > "It gives experienced technicians the tools they need to build efficient workflows without forcing rigid processes. While it..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064865) ML Marius L. Tier Three Helpdesk Technician > "Remote connections can sometimes be slow and there is no option to automatically reconnect to a workstation when it restarts..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065252) SP Samitha P. Onsite Tech > "Syncro has been a reliable and efficient platform for managing endpoints, automating repetitive tasks, and handling client..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7111539) CK Chris K. Owner > "lack of integration with Open source tools like IT Flow, and when you call support they give you an excuse making it sound..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057029) DT Diego T. Senior IT technician > "I like automation, scripting, ticket management, security and remote access, although, backgrounding tools & Splashtop fail..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065876) KH Kirk H. Manager > "I would say that if I had to pick something out that I didn't like would be the changing of the customers info should be in..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064846) AC Ashish C. Technical support > "The interface is user-friendly, and it helps streamline daily tasks such as ticket management, device monitoring, and remote..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112366) Spencer E. IT Managed Services Engineer > "UI/UX isn’t the slickest or most modern: Some users describe the interface as dated or less polished than newer alternatives —..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7059174) VR Verified Reviewer System Admin > "Syncro’s backgrounding tools are extremely powerful and reliable, allowing me to troubleshoot and resolve issues quickly..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060732) SA Samuel A. Business Owner > "Not much to dislike about Syncro, my biggest issue would be that we are billed in USD whilst we are based in Australia." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065177) SC Shawn C. Lead Developer > "We rely heavily on the scripting capabilities and PowerShell automation, and Syncro executes them reliably across our fleet." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7093481) AW Andrew W. IT Helpdesk Specialist > "I have to scroll back when managing alert tickets that are low priority." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7066342) RM Romeo M. IT Engineer > "Syncro’s all-in-one platform makes managing tickets, invoicing, and remote monitoring seamless." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058101) NT Nathan T. IT Technician and Voip Administrator > "I also think the cellar app could do with a little updating as it logs you out frequently and isn't as user friendly as the..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7014407) SC Shawn C. Lead Developer > "The integration layer is strong—we connect AV tools, external RMM agents, and multiple third-party systems without friction." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7093481) JC Jennifer C. Account Manager > "Syncro doesn't offer quite the same level of robustness as some of its competitors." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065633) JE Joshua E. IT Manager > "The new integration with M365 is great because it makes password resets a breeze and eliminates the need to switch between..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7068481) RM Romeo M. IT Engineer > "Sometimes it is difficult to know which way to deploy scripts by policies." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058101) PV Prakash V. Mamager > "We like syncro RMM and Tickting tool it amazing very well build all together with great UI/UX help in our day to day workflows" [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112167) TS Tom S. Director > "Patch management - can be very buggy when trying to deploy feature updates (I.e. Windows 11 23H2)." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___6853180) CE Cydrina E. Tier One Helpdesk > "It assists greatly in managing the high intake volume of tickets we receive so that we can better assist our clientele." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060045) MK Mack K. Technical Alignment Manager > "Main con is the interface is not the best compared to other solutions." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7135420) JD Joe D. Senior System Engineer > "It helps provide pushing applications, updates and scripts but also to jump on the user's computer to help troubleshoot issues..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057055) VR Verified Reviewer Infrastructure Engineer > "The user interface is not the greatest if you compare it to competitors, the mobile app is very limited" [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___6867324) JT Jacob T. Network Engineer > "The pricing model is very reasonable and allows for smaller MSPs to get into the space without making huge commitments off the..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065583) MK Mack K. Technical Alignment Manager > "Other minor issues all related to interface not being the best." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7135420) SP Samitha P. Onsite Tech > "Syncro brings RMM and PSA together in one platform, which eliminates the need to juggle multiple tools." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7111539) MA Mohammed A. Sr. Systems Architect > "I am unable to update my note after submitting it." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060695) JM Jared M. System Engineer > "Delivering both RMM & PSA with high-end features for automation, policies, scripting out of the box helps make you more money..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7019559) RwW Ross wimmersberger W. CEO > "I would say lack of full integrations with partners. " [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058581) AR Ashley R. COO > "It integrates nicely with existing tools in your stack, and the API is robust enough to cover any gaps." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060792) MM Matthew M. Owner Director of IT > "The reporting, making your own report is not easy to do at all. " [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057121) AC Ashish C. Technical support > "This makes it much easier for our team to manage multiple client devices and respond to issues quickly." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112366) MM Matthew M. Owner Director of IT > "I have tried multiple times and never have been able to create a report." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057121) KH Kirk H. Manager > "Over it is a great tool to you when you have multiples of customer accounts and the ease of use is fantastic great for..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064846) PK Paul K. Senior Network Engineer > "The calendaring function and interface is very rudimentary, the script troubleshooting can be a bit difficult, and the "flow"..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4834115) MA Mohammed A. Sr. Systems Architect > "The integration with MS 365 also helps with registering users in the organization." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060695) DC David C. IT Assistant > "My biggest gripe however, is that we are unable to use our ticket metrics as one account is shared with reception who book the..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823389) AC Ashish C. Technical support > "The automation tools are also very helpful for reducing manual work and improving response time for support issues." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112366) Len K. CEO > "Project management needs work" [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064865) RB Ron B. Owner > "I was able to reduce my costs, and have better options to troubleshoot a machine without even remoting onto it." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057089) CF Cody F. IT Director > "years in and all of our complaints are cosmetic." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057023) JE Joshua E. IT Manager > "I also appreciate the baseline checks that help double check configurations, ensuring everything is set correctly." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7068481) NT Nathan T. IT Technician and Voip Administrator > "sometimes the site can be slow." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7014407) BM Bill M. Chief Simplifer > "We like that we have an integrated platform and single pane of glass for PSA and RMM." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065760) BM Ben M. Senior Technician > "No idea if anyone's reported problems are getting addressed." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7042481) MW Michal W. Technical Engineer > "I like the most how easy it is to push PowerShell script, Asset management is also an advantage, I can filter assets easily." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058177) DG David G. Owner > "Support was just ok and development velocity was slow." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7013682) CE Cydrina E. Tier One Helpdesk > "This helps to keep things organized when dealing with multiple clients at a time." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060045) BM Ben M. Senior Technician > "Clunky ticketing system." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7042481) CW Carly W. Front of House > "It's easy to see how much of each item remains, know exactly when to reorder, and quickly enter new stock as it arrives." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7061152) MC Matthew C. Owner > "The alerts are lagging and notifies you of removed software 4 to 6 hours later, which isn't helpful then." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823749) NS Nick S. Sales > "Coming from a more outdated system, it feels like a major upgrade—everything is more organized, secure, and centralized." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057049) OB Otto B. Owner > "However does not use the PSA/billing as it would not work in the EU" [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823335) DT Diego T. Senior IT technician > "Having these options to fit our workflo almost perfectly is amazing, is the thing I like most about Syncro." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065876) MC Matthew C. Owner > "The user interface looks dated and needs a lot of improvement." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823749) Ronen S. IT Administrator > "The seamless integration between these two features really streamlines our workflow." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057453) Brian W. Owner > "There are some things you can't do in the mobile app. " [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___5052509) MM Matthew M. Owner Director of IT > "Excellent, like I said, the invoicing and the ability to stay on one system which is invaluable. " [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057121) CG Clayton G. IT Service Manager > "I would not recommend to use the Integrated Remote connection tools yet. " [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823916) AC Ashish C. Technical support > "Overall, it simplifies managing multiple systems and keeps everything organized in one place." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112366) CW Christopher W. Owner > "Price is too high for the limited features I use." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4845022) JT Jacob T. Network Engineer > "The integrations are quite useful, and the remote access tool is now quite robust." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065583) MR Matt R. CEO > "Can sometimes be difficult to get ahold of a human." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4834081) BB Ben B. Engineer > "The learning curve of Syncro is very quick and I picked it up almost immediately despite never using an RMM ticketing system..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060728) ND Nick D. CTO > "Support is lacking." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823767) BM Ben M. Senior Technician > "Provides good remote access and monitoring functions and integrates with several security products." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7042481) HA Halion A. director of client services > "it gets the job done but the bugs can be annoying" [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___3820196) Len K. CEO > "For security-minded and automation-driven MSPs, Syncro provides an excellent value." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064865) WB William B. Owner > "The recently revamped policy module is still less than ideal." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___3361749) NS Nick S. Sales > "Overall, it offers a modern, streamlined toolkit without the complexity or cost of many competitors." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057049) VR Verified Reviewer Store Manager > "The lack of customization on the dashboard ui is a small complaint I have." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___2600344) [View Reviews](https://www.capterra.com/p/207618/Syncro/reviews/) ## User interface 4.63 (367) 4.62 (148) ### Features Cove Data Protection 24/44 - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - Anti Virus - API - Audit Trail - Backup and Recovery - Billing & Invoicing - Build Automation - Compliance Management - Configuration Management - Contract/License Management - CRM - Customizable Reports - Dashboard - Endpoint Protection - Event Logs - Generative AI - Help Desk Management - Inventory Management - Issue Management - IT Asset Tracking - Maintenance Scheduling - Mobile Device Management - Network Monitoring - Patch Management - Performance Metrics - Policy Management - Real-Time Analytics - Real-Time Reporting - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Scheduling - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Support Ticket Management - Task Management - Third-Party Integrations - Vendor Management - Workflow Management [See all features](https://www.capterra.com/p/163343/Backup-and-Recovery/#features) Syncro Top features 27/44 - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - Anti Virus - API - Audit Trail - Backup and Recovery - Billing & Invoicing - Build Automation - Compliance Management - Configuration Management - Contract/License Management - CRM - Customizable Reports - Dashboard - Endpoint Protection - Event Logs - Generative AI - Help Desk Management - Inventory Management - Issue Management - IT Asset Tracking - Maintenance Scheduling - Mobile Device Management - Network Monitoring - Patch Management - Performance Metrics - Policy Management - Real-Time Analytics - Real-Time Reporting - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Scheduling - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Support Ticket Management - Task Management - Third-Party Integrations - Vendor Management - Workflow Management [See all features](https://www.capterra.com/p/207618/Syncro/#features) ### Recognition No recognitions have been awarded to Cove Data Protection Syncro is recognized as a top-rated tool in 2 Capterra Shortlist reports Best Value Remote Monitoring and ManagementSoftware (2022)  ### Deployment & support Cove Data Protection Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Syncro Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Cove Data Protection - By N-able - Located in United States - Founded in Syncro - By Servably - Located in United States - Founded in 2010 ## Popular Comparisons [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.63 (367)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (251)](https://www.capterra.com/p/13803/N-central/reviews/) Contact vendor for pricing Price $1.75 4.6 Features 4.2 4.7 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/13803-163343/N-central-vs-Backup-and-Recovery) [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.62 (148)](https://www.capterra.com/p/207618/Syncro/reviews/) vs [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (251)](https://www.capterra.com/p/13803/N-central/reviews/) $129/month Price $1.75 4.4 Features 4.2 4.6 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/13803-207618/N-central-vs-Syncro) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.63 (367)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.29 (195)](https://www.capterra.com/p/163344/N-sight/reviews/) Contact vendor for pricing Price $99/month 4.6 Features 4.2 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/163343-163344/Backup-and-Recovery-vs-N-sight) [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.62 (148)](https://www.capterra.com/p/207618/Syncro/reviews/) vs [N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.29 (195)](https://www.capterra.com/p/163344/N-sight/reviews/) $129/month Price $99/month 4.4 Features 4.2 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/163344-207618/N-sight-vs-Syncro) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.63 (367)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [Comet Backup](https://www.capterra.com/p/162943/Comet-Backup/)[4.73 (74)](https://www.capterra.com/p/162943/Comet-Backup/reviews/) Contact vendor for pricing Price $19/month 4.6 Features 4.5 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/162943-163343/Comet-Backup-vs-Backup-and-Recovery) [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.62 (148)](https://www.capterra.com/p/207618/Syncro/reviews/) vs [Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (448)](https://www.capterra.com/p/144309/Atera/reviews/) $129/month Price $129/month 4.4 Features 4.3 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144309-207618/Atera-vs-Syncro) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.63 (367)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (331)](https://www.capterra.com/p/170401/ITGlue/reviews/) Contact vendor for pricing Price $29/month 4.6 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/163343-170401/Backup-and-Recovery-vs-ITGlue) [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.62 (148)](https://www.capterra.com/p/207618/Syncro/reviews/) vs [IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (331)](https://www.capterra.com/p/170401/ITGlue/reviews/) $129/month Price $29/month 4.4 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/170401-207618/ITGlue-vs-Syncro) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.63 (367)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.65 (248)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.6 Features 4.5 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/143536-163343/MSP360-Managed-Backup-vs-Backup-and-Recovery) [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.62 (148)](https://www.capterra.com/p/207618/Syncro/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/) $129/month Price Contact vendor for pricing 4.4 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/184229-207618/NinjaOne-vs-Syncro) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.63 (367)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.6 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/163343-184229/Backup-and-Recovery-vs-NinjaOne) [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.62 (148)](https://www.capterra.com/p/207618/Syncro/reviews/) vs [Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/) $129/month Price $67/month 4.4 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/141792-207618/Pulseway-vs-Syncro)