# Compare Cove Data Protection vs Syncro 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Cove Data Protection and Syncro based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/163343-207618/Backup-and-Recovery-vs-Syncro --- # Cove Data Protection vs Syncro Features and Cost Comparison Last updated June 29th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Cove Data ProtectionSyncro2/4 selected [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.6 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.6 (149)](https://www.capterra.com/p/207618/Syncro/reviews/) [## Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.6 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Starting Price Contact vendor Value-for-Money 4.4 Functionality 4.6 Ease of Use 4.7 Customer Service 4.5 Reviews Sentiment AS Based on [375 reviews](#user-reviews) Positive 356 Neutral 12 Negative 7 [## Syncro](https://www.capterra.com/p/207618/Syncro/)[4.6 (149)](https://www.capterra.com/p/207618/Syncro/reviews/) Starting Price $129.00/month Value-for-Money 4.7 Functionality 4.4 Ease of Use 4.6 Customer Service 4.3 Reviews Sentiment Based on [149 reviews](#user-reviews) Positive 143 Neutral 5 Negative 1 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Managed Service Providers (MSP) Software 24 / 44 Only Cove Data Protection - Alerts/Notifications - Compliance Management - Endpoint Protection Best performer 27 / 44 Only Syncro - Activity Tracking - Billing & Invoicing - Configuration Management User satisfaction User satisfaction 4.6 User reviews[375](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.4 Customer support 4.5 User satisfaction 4.6 User reviews[149](https://www.capterra.com/p/207618/Syncro/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.7 Customer support 4.3 Price starts from Price starts from \-- - Free version - Free trial Price starts from $129Per User, Per Month - Free version - Free trial Best for Best for Ideal for MSPs or internal IT teams that need easy-to-use, it is a cloud-first data protection and recovery platform for diverse environments. Best for Built for MSPs and internal IT departments, Microsoft 365 administrators, IT consultants, and technology startups. ## User reviews Pros & cons Alex S. Technical Innovation and Solutions Champion > "Same technology, but it gave us significantly more reporting options, and made it much easier to verify backups are running across all our clients, without having to..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144490) AM Amit M. Founder > "The other issue is managing the billing. When we offboard a user, it will still use a license in Cove until you manually delete the backup data in Cove." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7146969) RR Roger R. Systems Engineer > "The platform provides excellent visibility into backup status, alerts, and historical activity, which helps ensure that all devices are properly protected." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140476) TR Ty R. CEO > "In addition, regular price increases from N-able can make long-term cost planning more difficult, especially when managing backup services across multiple clients." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7147134) TN Tara N. IT Manager > "The platform made it easy to deploy backups quickly across multiple client environments, monitor backup health centrally, and verify successful backups without..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145760) DE David E. Owner > "Can not do changes on the backup files unless the host pc /server is online . How ever in a pinch you can at least restore files to an alternate destination." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140373) RR Roger R. Systems Engineer > "Cove includes storage, backup, and management in a single platform, making it cost-effective compared to solutions that require separate storage or licensing..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140476) TR Ty R. CEO > "Higher storage tiers can increase the ongoing monthly cost, and overage fees can add up as client environments grow." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7147134) DS Darin S. CEO > "Overall, Cove delivers a strong balance of reliability, scalability, security, and operational efficiency, making it a dependable backup and disaster recovery..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7148427) DB David B. President, Managing Partner > "Also, the machine literally has to be online to make any change to the setup - which is a problem as we support customers in different time zones. " [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144299) RB Rafael B. Supervisor > "The platform provides consistent, secure backups with minimal maintenance, and the interface is intuitive, making it easy to manage and monitor data protection tasks..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7149390) TN Tara N. IT Manager > "Reporting customization could feel restrictive, especially when trying to provide highly tailored executive or compliance reporting to clients." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145760) JM Jonathan M. Technical Consultant > "What I love most about Cove Data Protection is their support. When things are on the line and you need to restore a criticical server, you can reach out to N-Able..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140448) PT Paul T. Information Technology Specialist > "Having onsite copies for real-time instant recovery takes additional resources that having cloud backup should not need." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142875) RB Rafael B. Supervisor > "It offers dependable backup and recovery capabilities, strong security, and an easy-to-use interface that simplifies daily management." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7149390) GC Greg C. Help Desk Engineer > "The length of time it can take when restoring from a Cove backup, in most cases it seems to take an exceedingly long time to complete." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145889) KM Kyle M. Network Engineer > "I have had an overall positive experience with Cove Data Protection, it's quick to learn with a lot of neat features and has allowed us to spend less time doing..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7143015) KT Kirk T. Network Engineer > "PC agent console can sometimes be slow to navigate. And many times it requires I remote restart the backup agent service on the host." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142056) KB Ken B. Operations Manager > "Another major benefit is that the backup agents update automatically, eliminating the need for the manual update process we had to deal with in our previous backup..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145784) SS Steve S. System Administrator > "Sometimes when there is an error the dashboard should have better clarity on what the error is and if it was catastrophic or not. As we know some errors will not..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7164962) SC Shad C. Owner > "One of the standout features is its update and version control—being able to quickly restore previous versions provides real peace of mind." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142215) BA Blake A. IT Technician > "It seems like occasionally the status information for your backups isn't updated as quickly as one might hope, meaning you have to wait a bit to see if something..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140456) EC Eric C. IT Consultant > "The product does its core job well, especially for MSP-style environments, but better reporting, alerting, and more consistent support would make it stronger." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142861) JM Jonathan M. Technical Consultant > "My least favorite part is that while backup issues are relatively uncommon, in my experience they can be a bit more difficult to fix than some other backup solutions." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140448) TN Tara N. IT Manager > "Backup verification and alerting helped ensure backups were actually completing successfully, which is critical in managed services environments." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145760) JC Jim C. Founder > "This can be a point of contention with the clients because I cannot quote them exactly how much the backup is going to cost until I deploy it - this is proabably the..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144292) BA Bobby A. Technical Support > "It makes it easier to monitor backups, protect important data, and respond quickly when a restore is needed." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7150691) MO Matt O. IT Manager > "Having to connect to the local device to run commands instead of from the central portal just takes more clicks than I would like but isn't that big of a deal." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140359) TR Ty R. CEO > "Deployment is straightforward, management is simple, and the customizable reporting is extremely helpful for both internal oversight and client communication." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7147134) ZR Zachary R. Service Manager > "It covers the basics well and is dependable for day-to-day use, but it doesn’t stand out in terms of speed or advanced features." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145749) JS John S. IT Solutions Analyst II > "While there is a bit of a learning curve, we've got it integrated in our RMM tools and have scripts to install, or migrate backups with ease." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142872) KW Karrie W. Senior Security Engineer > "I got certified in Cove for both backups and restores but I couldn't perform a restore if a incident occurred." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142797) DS Darin S. CEO > "The Microsoft 365 backup integration adds significant value for clients concerned about ransomware and data retention." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7148427) DL Devin L. Managed Services Engineer > "Our handful of machines that give issues can and have dragged out and involve lengthy support calls." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7148398) BA Blake A. IT Technician > "Cove Data Protection has really served us well in terms of our backup needs; it is easy to configure, and its cloud-first nature makes sure that there isn’t any..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140456) JH Jason H. CEO > "When hard drive is getting full tends to fail more than other backups for the Image backup." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7147074) MNSC Ma. Nicole Sarah C. Systems Engineer > "It simplified backup management with minimal overhead and gave confidence that data could be restored quickly when needed" [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7143224) JS John S. IT Solutions Analyst II > "I would say that it's a little slow to load the interface when you're trying to restore files or folders." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142872) TM Tracy M. IT Systems Manager > "Our users love the multiple backups a day and often request us to retrieve files for them when they make errors." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142064) Dylan H. President > "The sales rep tried to pull a fast one on us and the buying process has been wastful of our time, disrespectful, and frustrating" [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7116272) LJ Les J. IT Director > "seamless and scripted deployment across all endpoints, giving be good eyes on state of backups done across entire workforce" [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7147196) PM Pete M. Owner > "The 365 backup has some limitations which were not a good fit for my clients. " [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140491) HB Heather B. Customer Experience > "The recovery process is straightforward, and the platform makes it simple to monitor backup status across devices." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7146031) KB Ken B. Operations Manager > "We experienced this firsthand when a server had been decommissioned and we needed to retrieve a file from backup." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145784) AK August K. Managed services Engineer > "The disaster recovery and local storage options are very helpful, especially when we need quick restores." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7157536) LT Lauren T. Imaging Systems Administrator > "it takes a very long time to back up, it takes a very long time to restore from a backup and it is not an easy process to do" [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145068) RR Roger R. Systems Engineer > "The cloud-first architecture makes it easy to manage backups across multiple endpoints without needing additional infrastructure." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140476) RS Rick S. Owner > "The billing and the limited amount of data provided for the price have been a constant headache." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144366) DK David K. Systems Sales Manager > "N-able claims this makes incremental backups dramatically smaller and faster than traditional image backups" [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7146412) SS Shaun S. Solutions Architect > "While it is feature rich it is rather granular and complex, which may be a hindrance for some small or new IT teams." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145978) RB Rafael B. Supervisor > "The platform performs well for protecting critical data, though like any system, there is a learning curve with some advanced features." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7149390) KB Kevin B. Senior Systems Engineer > "Sometimes hard to navigate the portal. When logging in, it's not always the easiest to get to the locations we need." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142106) JK John K. VP > "We have deployed it to almost all of our clients, and use it to protection server and workstation data, as well as Office 365 data in the cloud." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789871) BA Bobby A. Technical Support > "Some settings are not always as obvious as they could be, especially for newer technicians who have not worked with the product before." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7150691) JH Justin H. President and Owner > "We love how easy it is to setup and get a new backup running for a customer and how the monitoring helps free up our technicians to work on other tasks. " [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144322) JP Jeff P. Director of IT Operations > "It seems like the interface can be lagging or not as responsive as I would like it to be." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140521) CB CHAMSI B. IT Manager > "I got an opportunity to implement Cove’s incremental backup system and it was highly efficient for providing regular protection to the servers and workstations...." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796306) JS John S. IT Solutions Analyst II > "Sometimes the initialization errors can be a bit cryptic as well" [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142872) MH Marty H. Owner > "Being able to schedule recovery testing and also the ability to create standby images for a rapid restore in a critical situation, also provides the comfort of..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789796) SR Stephen R. CEO > "This makes it difficult to fine-tune backup policies for more complex environments where you may only want to protect certain folders, file types, or applications." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6798846) EG Eyal G. Head of Sales > "The quality of the backup system is exceptional, ensuring reliable and secure data preservation, while the restore process is user-friendly, efficient, and..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796475) MM Michael M. Systems Engineer > "It's been in use for our customers for a number of years and cannot come up with a legitmate con." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142871) GC Greg C. Help Desk Engineer > "Cove takes everything about Data Protection and makes it both very secure and very accessible to anyone who will use either for themselves or their clients." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145889) MW Matt W. Sr. IT Administrator > "Probably related to me being restricted to the n-central dashboard instead of directly through a Cove dashboard, but finding and obtaining the agent can be a bit..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801160) SB Shahar B. ceo > "fast first install, easy configure, good backup and restore speed, backup with no influence on pc user because it backup mailbox and one drive directed from the..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6790001) MM Michael M. NOC Engineer > "I guess the user interface could be modernized a bit, everything is fairly easy to find. But some of it does look a bit dated." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145060) MS Matthew S. Sr. Systems Engineer > "The dashboard at-a-glance view gives the most meaningful information about all backups." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142380) UM Ulises M. Tech > "Interface can feel a bit dated and not always intuitive." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145023) JK Jacob K. Engineer > "Thousands of file restores, numerous Hardware level restores have all gone without any issue." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142901) RD Robert D. Level III Engineer > "Failures, though rare, have not been detailed for a quicker resolution." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142194) BB Brian B. CTO > "Update and version control is handled well on the backend, so we're not chasing patches or worrying about agent compatibility." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142061) JS Jeff S. President > "I don't like how it does not fulling integrate with our N-Able RMM platform." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7148397) RD Robert D. Level III Engineer > "Cove has been a smooth experience from start to finished and has really come in clutch with recovering a few environments after their servers crashed hard and were..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142194) AM Andrew M. Director of Operations > "The recovery console looks and feels a bit old." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7141156) CM Chris M. CTO > "Reliable backups, great features, including boot verification and standby images." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140415) AA Alexander A. Network Engineer > "With TBs in overage, it will generate a hefty bill." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142189) RO Ron O. Founder > "The recovery testing and speed vault has eased concerns for our clients, improving their confidence." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7148533) DM Dan M. Director > "Lack of name recognition for our clients." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145257) BA Bobby A. Technical Support > "Once configured properly, it gives confidence that client data is being protected without requiring constant hands-on management." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7150691) DL David L. Systems Engineer > "Backups would often fail day to day on certain devices." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7146239) [View Reviews](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) SP Samitha P. Onsite Tech > "Syncro has been a reliable and efficient platform for managing endpoints, automating repetitive tasks, and handling client..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7111539) CW Carly W. Front of House > "Some customers have a single email address for both personal and business use, but the system does not allow the same email to..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7061152) AC Ashish C. Technical support > "The interface is user-friendly, and it helps streamline daily tasks such as ticket management, device monitoring, and remote..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112366) ML Marius L. Tier Three Helpdesk Technician > "Remote connections can sometimes be slow and there is no option to automatically reconnect to a workstation when it restarts..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065252) AH Alan H. Chief Nerd > "Simplicity, quick learning curve, flexible scripting, and an all-in-one tool that I am slowly replacing 3rd-party tools with..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7170018) CK Chris K. Owner > "lack of integration with Open source tools like IT Flow, and when you call support they give you an excuse making it sound like..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057029) SC Shawn C. Lead Developer > "We rely heavily on the scripting capabilities and PowerShell automation, and Syncro executes them reliably across our fleet." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7093481) KH Kirk H. Manager > "I would say that if I had to pick something out that I didn't like would be the changing of the customers info should be in one..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064846) AW Andrew W. IT Helpdesk Specialist > "It provides us with a secure method of storing client contact information and has lots of great tools that help us do things on..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7066342) Spencer E. IT Managed Services Engineer > "UI/UX isn’t the slickest or most modern: Some users describe the interface as dated or less polished than newer alternatives —..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7059174) Len K. CEO > "It gives experienced technicians the tools they need to build efficient workflows without forcing rigid processes. While it may..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064865) NT Nathan T. IT Technician and Voip Administrator > "I also think the cellar app could do with a little updating as it logs you out frequently and isn't as user friendly as the..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7014407) SC Shawn C. Lead Developer > "The integration layer is strong—we connect AV tools, external RMM agents, and multiple third-party systems without friction." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7093481) TS Tom S. Director > "Patch management - can be very buggy when trying to deploy feature updates (I.e. Windows 11 23H2)." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___6853180) DT Diego T. Senior IT technician > "I like automation, scripting, ticket management, security and remote access, although, backgrounding tools & Splashtop fail..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065876) MK Mack K. Technical Alignment Manager > "Main con is the interface is not the best compared to other solutions." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7135420) PV Prakash V. Mamager > "We like syncro RMM and Tickting tool it amazing very well build all together with great UI/UX help in our day to day workflows" [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112167) VR Verified Reviewer Infrastructure Engineer > "The user interface is not the greatest if you compare it to competitors, the mobile app is very limited" [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___6867324) VR Verified Reviewer System Admin > "Syncro’s backgrounding tools are extremely powerful and reliable, allowing me to troubleshoot and resolve issues quickly..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060732) MK Mack K. Technical Alignment Manager > "Other minor issues all related to interface not being the best." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7135420) SP Samitha P. Onsite Tech > "Syncro brings RMM and PSA together in one platform, which eliminates the need to juggle multiple tools." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7111539) SA Samuel A. Business Owner > "Not much to dislike about Syncro, my biggest issue would be that we are billed in USD whilst we are based in Australia." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065177) JM Jared M. System Engineer > "Delivering both RMM & PSA with high-end features for automation, policies, scripting out of the box helps make you more money..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7019559) AW Andrew W. IT Helpdesk Specialist > "I have to scroll back when managing alert tickets that are low priority." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7066342) AC Ashish C. Technical support > "This makes it much easier for our team to manage multiple client devices and respond to issues quickly." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112366) JC Jennifer C. Account Manager > "Syncro doesn't offer quite the same level of robustness as some of its competitors." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065633) AC Ashish C. Technical support > "The automation tools are also very helpful for reducing manual work and improving response time for support issues." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112366) RM Romeo M. IT Engineer > "Sometimes it is difficult to know which way to deploy scripts by policies." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058101) RM Romeo M. IT Engineer > "Syncro’s all-in-one platform makes managing tickets, invoicing, and remote monitoring seamless." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058101) MA Mohammed A. Sr. Systems Architect > "I am unable to update my note after submitting it." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060695) JE Joshua E. IT Manager > "The new integration with M365 is great because it makes password resets a breeze and eliminates the need to switch between..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7068481) RwW Ross wimmersberger W. CEO > "I would say lack of full integrations with partners. " [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058581) CE Cydrina E. Tier One Helpdesk > "It assists greatly in managing the high intake volume of tickets we receive so that we can better assist our clientele." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060045) MM Matthew M. Owner Director of IT > "The reporting, making your own report is not easy to do at all. " [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057121) JD Joe D. Senior System Engineer > "It helps provide pushing applications, updates and scripts but also to jump on the user's computer to help troubleshoot issues..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057055) MM Matthew M. Owner Director of IT > "I have tried multiple times and never have been able to create a report." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057121) JT Jacob T. Network Engineer > "The pricing model is very reasonable and allows for smaller MSPs to get into the space without making huge commitments off the..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065583) NT Nathan T. IT Technician and Voip Administrator > "sometimes the site can be slow." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7014407) AC Ashish C. Technical support > "Overall, it simplifies managing multiple systems and keeps everything organized in one place." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112366) BM Ben M. Senior Technician > "No idea if anyone's reported problems are getting addressed." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7042481) AR Ashley R. COO > "It integrates nicely with existing tools in your stack, and the API is robust enough to cover any gaps." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060792) DG David G. Owner > "Support was just ok and development velocity was slow." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7013682) KH Kirk H. Manager > "Over it is a great tool to you when you have multiples of customer accounts and the ease of use is fantastic great for..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064846) BM Ben M. Senior Technician > "Clunky ticketing system." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7042481) BM Ben M. Senior Technician > "Provides good remote access and monitoring functions and integrates with several security products." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7042481) Len K. CEO > "Project management needs work" [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064865) MA Mohammed A. Sr. Systems Architect > "The integration with MS 365 also helps with registering users in the organization." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060695) CF Cody F. IT Director > "years in and all of our complaints are cosmetic." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057023) RB Ron B. Owner > "I was able to reduce my costs, and have better options to troubleshoot a machine without even remoting onto it." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057089) PK Paul K. Senior Network Engineer > "The calendaring function and interface is very rudimentary, the script troubleshooting can be a bit difficult, and the "flow"..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4834115) JE Joshua E. IT Manager > "I also appreciate the baseline checks that help double check configurations, ensuring everything is set correctly." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7068481) DC David C. IT Assistant > "My biggest gripe however, is that we are unable to use our ticket metrics as one account is shared with reception who book the..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823389) BM Bill M. Chief Simplifer > "We like that we have an integrated platform and single pane of glass for PSA and RMM." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065760) Brian W. Owner > "There are some things you can't do in the mobile app. " [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___5052509) MW Michal W. Technical Engineer > "I like the most how easy it is to push PowerShell script, Asset management is also an advantage, I can filter assets easily." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058177) MC Matthew C. Owner > "The alerts are lagging and notifies you of removed software 4 to 6 hours later, which isn't helpful then." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823749) CE Cydrina E. Tier One Helpdesk > "This helps to keep things organized when dealing with multiple clients at a time." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060045) OB Otto B. Owner > "However does not use the PSA/billing as it would not work in the EU" [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823335) CW Carly W. Front of House > "It's easy to see how much of each item remains, know exactly when to reorder, and quickly enter new stock as it arrives." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7061152) MC Matthew C. Owner > "The user interface looks dated and needs a lot of improvement." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823749) NS Nick S. Sales > "Coming from a more outdated system, it feels like a major upgrade—everything is more organized, secure, and centralized." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057049) CG Clayton G. IT Service Manager > "I would not recommend to use the Integrated Remote connection tools yet. " [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823916) DT Diego T. Senior IT technician > "Having these options to fit our workflo almost perfectly is amazing, is the thing I like most about Syncro." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065876) CW Christopher W. Owner > "Price is too high for the limited features I use." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4845022) Ronen S. IT Administrator > "The seamless integration between these two features really streamlines our workflow." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057453) HA Halion A. director of client services > "it gets the job done but the bugs can be annoying" [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___3820196) MM Matthew M. Owner Director of IT > "Excellent, like I said, the invoicing and the ability to stay on one system which is invaluable. " [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057121) MR Matt R. CEO > "Can sometimes be difficult to get ahold of a human." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4834081) JT Jacob T. Network Engineer > "The integrations are quite useful, and the remote access tool is now quite robust." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065583) ND Nick D. CTO > "Support is lacking." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823767) MK Mack K. Technical Alignment Manager > "Syncro is a great all-in-one tool for MSP's." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7135420) WB William B. Owner > "The recently revamped policy module is still less than ideal." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___3361749) BB Ben B. Engineer > "The learning curve of Syncro is very quick and I picked it up almost immediately despite never using an RMM ticketing system..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060728) VR Verified Reviewer Store Manager > "The lack of customization on the dashboard ui is a small complaint I have." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___2600344) [View Reviews](https://www.capterra.com/p/207618/Syncro/reviews/) ## User interface 4.64 (375) [Syncro](https://www.capterra.com/p/207618/Syncro/) 4.61 (149) ### Features Cove Data Protection 24/44 - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - Anti Virus - API - Audit Trail - Backup and Recovery - Billing & Invoicing - Build Automation - Compliance Management - Configuration Management - Contract/License Management - CRM - Customizable Reports - Dashboard - Endpoint Protection - Event Logs - Generative AI - Help Desk Management - Inventory Management - Issue Management - IT Asset Tracking - Maintenance Scheduling - Mobile Device Management - Network Monitoring - Patch Management - Performance Metrics - Policy Management - Real-Time Analytics - Real-Time Reporting - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Scheduling - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Support Ticket Management - Task Management - Third-Party Integrations - Vendor Management - Workflow Management [See all features](https://www.capterra.com/p/163343/Backup-and-Recovery/#features) Syncro Top features 27/44 - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - Anti Virus - API - Audit Trail - Backup and Recovery - Billing & Invoicing - Build Automation - Compliance Management - Configuration Management - Contract/License Management - CRM - Customizable Reports - Dashboard - Endpoint Protection - Event Logs - Generative AI - Help Desk Management - Inventory Management - Issue Management - IT Asset Tracking - Maintenance Scheduling - Mobile Device Management - Network Monitoring - Patch Management - Performance Metrics - Policy Management - Real-Time Analytics - Real-Time Reporting - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Scheduling - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Support Ticket Management - Task Management - Third-Party Integrations - Vendor Management - Workflow Management [See all features](https://www.capterra.com/p/207618/Syncro/#features) ### Recognition No recognitions have been awarded to Cove Data Protection Syncro is recognized as a top-rated tool in 2 Capterra Shortlist reports Best Value Managed Service Providers (MSP)Software (2022)  ### Deployment & support Cove Data Protection Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Syncro Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Cove Data Protection - By N-able - Located in United States - Founded in Syncro - By Servably - Located in United States - Founded in 2010 ## Popular Comparisons [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.64 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (253)](https://www.capterra.com/p/13803/N-central/reviews/) Contact vendor for pricing Price $1.75 4.6 Features 4.2 4.7 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/13803-163343/N-central-vs-Backup-and-Recovery) [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.61 (149)](https://www.capterra.com/p/207618/Syncro/reviews/) vs [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (253)](https://www.capterra.com/p/13803/N-central/reviews/) $129/month Price $1.75 4.4 Features 4.2 4.6 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/13803-207618/N-central-vs-Syncro) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.64 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.30 (201)](https://www.capterra.com/p/163344/N-sight/reviews/) Contact vendor for pricing Price $99/month 4.6 Features 4.3 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/163343-163344/Backup-and-Recovery-vs-N-sight) [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.61 (149)](https://www.capterra.com/p/207618/Syncro/reviews/) vs [N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.30 (201)](https://www.capterra.com/p/163344/N-sight/reviews/) $129/month Price $99/month 4.4 Features 4.3 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/163344-207618/N-sight-vs-Syncro) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.64 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (340)](https://www.capterra.com/p/170401/ITGlue/reviews/) Contact vendor for pricing Price $29/month 4.6 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/163343-170401/Backup-and-Recovery-vs-ITGlue) [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.61 (149)](https://www.capterra.com/p/207618/Syncro/reviews/) vs [Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (449)](https://www.capterra.com/p/144309/Atera/reviews/) $129/month Price $129/month 4.4 Features 4.3 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144309-207618/Atera-vs-Syncro) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.64 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [Comet Backup](https://www.capterra.com/p/162943/Comet-Backup/)[4.73 (74)](https://www.capterra.com/p/162943/Comet-Backup/reviews/) Contact vendor for pricing Price $19/month 4.6 Features 4.5 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/162943-163343/Comet-Backup-vs-Backup-and-Recovery) [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.61 (149)](https://www.capterra.com/p/207618/Syncro/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (294)](https://www.capterra.com/p/184229/NinjaOne/reviews/) $129/month Price Contact vendor for pricing 4.4 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/184229-207618/NinjaOne-vs-Syncro) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.64 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (294)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.6 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/163343-184229/Backup-and-Recovery-vs-NinjaOne) [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.61 (149)](https://www.capterra.com/p/207618/Syncro/reviews/) vs [IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (340)](https://www.capterra.com/p/170401/ITGlue/reviews/) $129/month Price $29/month 4.4 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/170401-207618/ITGlue-vs-Syncro) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.64 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.64 (249)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.6 Features 4.5 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/143536-163343/MSP360-Managed-Backup-vs-Backup-and-Recovery) [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.61 (149)](https://www.capterra.com/p/207618/Syncro/reviews/) vs [Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/) $129/month Price $67/month 4.4 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/141792-207618/Pulseway-vs-Syncro)