--- title: "Compare Cove Data Protection vs Carbonite 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Cove Data Protection and Carbonite based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/163343-223152/Backup-and-Recovery-vs-Carbonite" page_type: "comparison" language: "en" --- # Cove Data Protection vs Carbonite Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Cove Data ProtectionCarbonite2/4 selected [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.6 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) [Carbonite](https://www.capterra.com/p/223152/Carbonite/)[4.3 (172)](https://www.capterra.com/p/223152/Carbonite/reviews/) [## Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.6 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Starting Price Contact vendor Value-for-Money 4.4 Functionality 4.6 Ease of Use 4.7 Customer Service 4.5 Reviews Sentiment AS Based on [375 reviews](#user-reviews) Positive 356 Neutral 12 Negative 7 [## Carbonite](https://www.capterra.com/p/223152/Carbonite/)[4.3 (172)](https://www.capterra.com/p/223152/Carbonite/reviews/) Starting Price $4.92/month Value-for-Money 4 Functionality 4.2 Ease of Use 4.2 Customer Service 4 Reviews Sentiment L. Based on [172 reviews](#user-reviews) Positive 142 Neutral 17 Negative 13 ## Summary * * * Key features rated by users Features selected based on 6,247 reviews from backup software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 90%Fit High performer Feature ratings Cloud Backup 4.7 Backup Scheduling 4.6 Encryption 4.7 Incremental Backup 4.8 Backup and Recovery 4.8 80%Fit Feature ratings Cloud Backup 4.3 Backup Scheduling 4.5 Encryption 4.4 Incremental Backup 4.3 Backup and Recovery 4.4 User satisfaction User satisfaction 4.6 User reviews[375](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.4 Customer support 4.5 User satisfaction 4.3 User reviews[172](https://www.capterra.com/p/223152/Carbonite/reviews/) Ease of use 4.2 Functionality 4.2 Value for money 4.0 Customer support 4.0 Price starts from Price starts from \-- - Free version - Free trial Price starts from $4.92Flat Rate, Per Month - Free version - Free trial Best for Best for Ideal for MSPs or internal IT teams that need easy-to-use, it is a cloud-first data protection and recovery platform for diverse environments. Best for Designed for businesses of all sizes, a data protection solution that helps with supporting FERPA, GLBA & HIPAA, centralizing admin controls, creating backup for applications, reporting storage. ## User reviews Pros & cons Alex S. Technical Innovation and Solutions Champion > "Same technology, but it gave us significantly more reporting options, and made it much easier to verify backups are running across all our clients,..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144490) AM Amit M. Founder > "The other issue is managing the billing. When we offboard a user, it will still use a license in Cove until you manually delete the backup data in Cove." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7146969) RR Roger R. Systems Engineer > "The platform provides excellent visibility into backup status, alerts, and historical activity, which helps ensure that all devices are properly..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140476) TR Ty R. CEO > "In addition, regular price increases from N-able can make long-term cost planning more difficult, especially when managing backup services across..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7147134) TN Tara N. IT Manager > "The platform made it easy to deploy backups quickly across multiple client environments, monitor backup health centrally, and verify successful backups..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145760) DE David E. Owner > "Can not do changes on the backup files unless the host pc /server is online . How ever in a pinch you can at least restore files to an alternate..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140373) RR Roger R. Systems Engineer > "Cove includes storage, backup, and management in a single platform, making it cost-effective compared to solutions that require separate storage or..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140476) TR Ty R. CEO > "Higher storage tiers can increase the ongoing monthly cost, and overage fees can add up as client environments grow." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7147134) DS Darin S. CEO > "Overall, Cove delivers a strong balance of reliability, scalability, security, and operational efficiency, making it a dependable backup and disaster..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7148427) DB David B. President, Managing Partner > "Also, the machine literally has to be online to make any change to the setup - which is a problem as we support customers in different time zones. " [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144299) RB Rafael B. Supervisor > "The platform provides consistent, secure backups with minimal maintenance, and the interface is intuitive, making it easy to manage and monitor data..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7149390) TN Tara N. IT Manager > "Reporting customization could feel restrictive, especially when trying to provide highly tailored executive or compliance reporting to clients." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145760) JM Jonathan M. Technical Consultant > "What I love most about Cove Data Protection is their support. When things are on the line and you need to restore a criticical server, you can reach out..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140448) PT Paul T. Information Technology Specialist > "Having onsite copies for real-time instant recovery takes additional resources that having cloud backup should not need." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142875) RB Rafael B. Supervisor > "It offers dependable backup and recovery capabilities, strong security, and an easy-to-use interface that simplifies daily management." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7149390) GC Greg C. Help Desk Engineer > "The length of time it can take when restoring from a Cove backup, in most cases it seems to take an exceedingly long time to complete." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145889) KM Kyle M. Network Engineer > "I have had an overall positive experience with Cove Data Protection, it's quick to learn with a lot of neat features and has allowed us to spend less..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7143015) KT Kirk T. Network Engineer > "PC agent console can sometimes be slow to navigate. And many times it requires I remote restart the backup agent service on the host." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142056) KB Ken B. Operations Manager > "Another major benefit is that the backup agents update automatically, eliminating the need for the manual update process we had to deal with in our..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145784) SS Steve S. System Administrator > "Sometimes when there is an error the dashboard should have better clarity on what the error is and if it was catastrophic or not. As we know some errors..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7164962) SC Shad C. Owner > "One of the standout features is its update and version control—being able to quickly restore previous versions provides real peace of mind." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142215) BA Blake A. IT Technician > "It seems like occasionally the status information for your backups isn't updated as quickly as one might hope, meaning you have to wait a bit to see if..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140456) EC Eric C. IT Consultant > "The product does its core job well, especially for MSP-style environments, but better reporting, alerting, and more consistent support would make it..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142861) JM Jonathan M. Technical Consultant > "My least favorite part is that while backup issues are relatively uncommon, in my experience they can be a bit more difficult to fix than some other..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140448) TN Tara N. IT Manager > "Backup verification and alerting helped ensure backups were actually completing successfully, which is critical in managed services environments." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145760) JC Jim C. Founder > "This can be a point of contention with the clients because I cannot quote them exactly how much the backup is going to cost until I deploy it - this is..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144292) BA Bobby A. Technical Support > "It makes it easier to monitor backups, protect important data, and respond quickly when a restore is needed." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7150691) MO Matt O. IT Manager > "Having to connect to the local device to run commands instead of from the central portal just takes more clicks than I would like but isn't that big of..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140359) TR Ty R. CEO > "Deployment is straightforward, management is simple, and the customizable reporting is extremely helpful for both internal oversight and client..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7147134) ZR Zachary R. Service Manager > "It covers the basics well and is dependable for day-to-day use, but it doesn’t stand out in terms of speed or advanced features." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145749) JS John S. IT Solutions Analyst II > "While there is a bit of a learning curve, we've got it integrated in our RMM tools and have scripts to install, or migrate backups with ease." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142872) KW Karrie W. Senior Security Engineer > "I got certified in Cove for both backups and restores but I couldn't perform a restore if a incident occurred." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142797) DS Darin S. CEO > "The Microsoft 365 backup integration adds significant value for clients concerned about ransomware and data retention." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7148427) DL Devin L. Managed Services Engineer > "Our handful of machines that give issues can and have dragged out and involve lengthy support calls." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7148398) BA Blake A. IT Technician > "Cove Data Protection has really served us well in terms of our backup needs; it is easy to configure, and its cloud-first nature makes sure that there..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140456) JH Jason H. CEO > "When hard drive is getting full tends to fail more than other backups for the Image backup." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7147074) MNSC Ma. Nicole Sarah C. Systems Engineer > "It simplified backup management with minimal overhead and gave confidence that data could be restored quickly when needed" [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7143224) JS John S. IT Solutions Analyst II > "I would say that it's a little slow to load the interface when you're trying to restore files or folders." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142872) TM Tracy M. IT Systems Manager > "Our users love the multiple backups a day and often request us to retrieve files for them when they make errors." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142064) Dylan H. President > "The sales rep tried to pull a fast one on us and the buying process has been wastful of our time, disrespectful, and frustrating" [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7116272) LJ Les J. IT Director > "seamless and scripted deployment across all endpoints, giving be good eyes on state of backups done across entire workforce" [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7147196) PM Pete M. Owner > "The 365 backup has some limitations which were not a good fit for my clients. " [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140491) HB Heather B. Customer Experience > "The recovery process is straightforward, and the platform makes it simple to monitor backup status across devices." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7146031) KB Ken B. Operations Manager > "We experienced this firsthand when a server had been decommissioned and we needed to retrieve a file from backup." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145784) AK August K. Managed services Engineer > "The disaster recovery and local storage options are very helpful, especially when we need quick restores." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7157536) LT Lauren T. Imaging Systems Administrator > "it takes a very long time to back up, it takes a very long time to restore from a backup and it is not an easy process to do" [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145068) RR Roger R. Systems Engineer > "The cloud-first architecture makes it easy to manage backups across multiple endpoints without needing additional infrastructure." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140476) RS Rick S. Owner > "The billing and the limited amount of data provided for the price have been a constant headache." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144366) DK David K. Systems Sales Manager > "N-able claims this makes incremental backups dramatically smaller and faster than traditional image backups" [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7146412) SS Shaun S. Solutions Architect > "While it is feature rich it is rather granular and complex, which may be a hindrance for some small or new IT teams." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145978) RB Rafael B. Supervisor > "The platform performs well for protecting critical data, though like any system, there is a learning curve with some advanced features." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7149390) KB Kevin B. Senior Systems Engineer > "Sometimes hard to navigate the portal. When logging in, it's not always the easiest to get to the locations we need." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142106) JK John K. VP > "We have deployed it to almost all of our clients, and use it to protection server and workstation data, as well as Office 365 data in the cloud." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789871) BA Bobby A. Technical Support > "Some settings are not always as obvious as they could be, especially for newer technicians who have not worked with the product before." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7150691) JH Justin H. President and Owner > "We love how easy it is to setup and get a new backup running for a customer and how the monitoring helps free up our technicians to work on other tasks...." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144322) JP Jeff P. Director of IT Operations > "It seems like the interface can be lagging or not as responsive as I would like it to be." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140521) CB CHAMSI B. IT Manager > "I got an opportunity to implement Cove’s incremental backup system and it was highly efficient for providing regular protection to the servers and..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796306) JS John S. IT Solutions Analyst II > "Sometimes the initialization errors can be a bit cryptic as well" [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142872) MH Marty H. Owner > "Being able to schedule recovery testing and also the ability to create standby images for a rapid restore in a critical situation, also provides the..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789796) SR Stephen R. CEO > "This makes it difficult to fine-tune backup policies for more complex environments where you may only want to protect certain folders, file types, or..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6798846) EG Eyal G. Head of Sales > "The quality of the backup system is exceptional, ensuring reliable and secure data preservation, while the restore process is user-friendly, efficient,..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796475) MM Michael M. Systems Engineer > "It's been in use for our customers for a number of years and cannot come up with a legitmate con." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142871) GC Greg C. Help Desk Engineer > "Cove takes everything about Data Protection and makes it both very secure and very accessible to anyone who will use either for themselves or their..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145889) MW Matt W. Sr. IT Administrator > "Probably related to me being restricted to the n-central dashboard instead of directly through a Cove dashboard, but finding and obtaining the agent can..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801160) SB Shahar B. ceo > "fast first install, easy configure, good backup and restore speed, backup with no influence on pc user because it backup mailbox and one drive directed..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6790001) MM Michael M. NOC Engineer > "I guess the user interface could be modernized a bit, everything is fairly easy to find. But some of it does look a bit dated." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145060) MS Matthew S. Sr. Systems Engineer > "The dashboard at-a-glance view gives the most meaningful information about all backups." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142380) UM Ulises M. Tech > "Interface can feel a bit dated and not always intuitive." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145023) JK Jacob K. Engineer > "Thousands of file restores, numerous Hardware level restores have all gone without any issue." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142901) RD Robert D. Level III Engineer > "Failures, though rare, have not been detailed for a quicker resolution." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142194) BB Brian B. CTO > "Update and version control is handled well on the backend, so we're not chasing patches or worrying about agent compatibility." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142061) JS Jeff S. President > "I don't like how it does not fulling integrate with our N-Able RMM platform." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7148397) RD Robert D. Level III Engineer > "Cove has been a smooth experience from start to finished and has really come in clutch with recovering a few environments after their servers crashed..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142194) AM Andrew M. Director of Operations > "The recovery console looks and feels a bit old." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7141156) CM Chris M. CTO > "Reliable backups, great features, including boot verification and standby images." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140415) AA Alexander A. Network Engineer > "With TBs in overage, it will generate a hefty bill." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142189) RO Ron O. Founder > "The recovery testing and speed vault has eased concerns for our clients, improving their confidence." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7148533) DM Dan M. Director > "Lack of name recognition for our clients." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145257) BA Bobby A. Technical Support > "Once configured properly, it gives confidence that client data is being protected without requiring constant hands-on management." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7150691) DL David L. Systems Engineer > "Backups would often fail day to day on certain devices." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7146239) RD Rick D. President > "The user interface is clean and well-organized, making it simple for our team to monitor systems and quickly address any issues." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6797662) JP Jeff P. Director of IT Operations > "It seems like the interface can be lagging or not as responsive as I would like it to be." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140521) DT Dennis T. Senior Support Engineer > "The interface is fairly straight-forward." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142070) MM Michael M. NOC Engineer > "I guess the user interface could be modernized a bit, everything is fairly easy to find. But some of it does look a bit dated." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145060) TM Tim M. IT Systems Engineer > "Easy to setup, easy to use/manage/monitor and straight forward interface for management and restore processes" [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791153) UM Ulises M. Tech > "Interface can feel a bit dated and not always intuitive." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145023) MM ML M. DGA > "The interface and the quality off the product , we have used it for several years. and don't wan't to stop." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796480) MG Michael G. Managing Director > "At times I find that the interface can be a bit difficult to navigate. " [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801474) JC Jim C. Founder > "Its fully integrated with my MSP Software and RMM - N-able nSight. " [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144292) JS Jeff S. President > "I don't like how it does not fulling integrate with our N-Able RMM platform." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7148397) PM Pete M. Owner > "Integration with n-Sight also a plus." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140491) BE Benjamin E. Technical Services Manager > "Lack of billing integration into other PSA's, including Autotask." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789735) SD Sammy D. IT Tech > "I also like the microsoft integration." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142058) ZR Zachary R. Service Manager > "It covers the basics well and is dependable for day-to-day use, but it doesn’t stand out in terms of speed or advanced features." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145749) DL David L. Director of Research and Development > "Very good, with it fully integrated with n-sight without having to run a script though." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6805882) SS Shaun S. Solutions Architect > "While it is feature rich it is rather granular and complex, which may be a hindrance for some small or new IT teams." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145978) NW Nate W. Partner > "Cove does a decent job of BCDR at a cheaper price point then some of the other competitors like Axcient, Slide, Datto, etc. and it's simple to install..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140599) JS Jeff S. President > "I don't like that it's not a single pane of glass with N-Able. " [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144288) AR Aaron R. System Engineer > "Support has been very helpful in problems with why backups did not complete successful, server issues not cove." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140466) KK Kris K. Owner > "The thing we hated the most about it is not having the ability to customize some options Taylor to our needs" [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791168) AG Andrew G. Security and Compliance Manager > "Cove is very flexible as far as backup options, so it's pretty easy to find settings that will work for most customers." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7146400) DB David B. President, Managing Partner > "Also, the machine literally has to be online to make any change to the setup - which is a problem as we support customers in different time zones. " [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144299) Alex S. Technical Innovation and Solutions Champion > "Cove is very easy to navigate, plenty of information available to troubleshoot, or just check the health of backups." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144490) DL Devin L. Managed Services Engineer > "Our handful of machines that give issues can and have dragged out and involve lengthy support calls." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7148398) DH Dave H. Owner > "Technical support and availability to jump on calls to demo or assist in our actual environment is a great resource." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7147065) MM Michael M. Systems Engineer > "It's been in use for our customers for a number of years and cannot come up with a legitmate con." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142871) HB Heather B. Customer Experience > "It works well for managing multiple devices and environments efficiently." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7146031) RW Raymond W. Senior Network Engineer > "When I have had to call support, the first tier person I worked wasn't responsive and didn't get back to me or respond in the timeframe I was told." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791021) [View Reviews](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) L Luke .. Director of Technology > "Carbonite consistently backs-up our end-user Apple and Windows machines– which is exactly what we need it to do." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___6850123) SB Sunaina B. Director of Operations > "The keep having an increase in price and have gotten no new features." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___6740155) L Luke .. Director of Technology > "Recent software and portal updates have greatly improved the consistency of our backups as well as the ease of administration." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___6850123) CD Catherine D. lawyer > "Recovering one or two files at a time was not intuitive and took a bit of time to sort out." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___6196126) SM Scott M. IT Lead > "We started with mostly desktops and have transitioned to mostly mobile computers without issue." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___6719259) VS Vassili S. Owner > "Storage from Carbonite is costly, if you need to backup a lot of data it may not be the best solution" [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___4250811) PD Peejay D. Business Development Representative > "Can easily restore files even when infected with viruses" [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___6279524) PD Peejay D. Business Development Representative > "More expensive as compare to its counterparts" [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___6279524) SS Sarah S. Diretor of Creative Content > "If Carbonite changed those two factors I mentioned as cons, I would feel way more confident recommending them to friends..." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___3272050) SS Sarah S. Diretor of Creative Content > "I don't like that I can't easily access my data to see with my own eyes that my data is backed up which is very different..." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___3272050) Andrei P. Data Scientist > "It has good functionality on all the basics features." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___4340640) VR Verified Reviewer Contract Manager > "I didn' see it as I was caught up getting everything back on line. But my real problem with carbonite is this 30 day policy..." [See full review](https://www.capterra.com/p/223152/Carbonite/#GetApp___3513119) SS Sarah S. Diretor of Creative Content > "The only thing I need to do manually is for my future data and the process is SUPER simple even for the tech-challenged." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___3272050) VR Verified Reviewer Contract Manager > "computers are being hacked every day and a company that cant hold on to your data during replacements etc is not customer..." [See full review](https://www.capterra.com/p/223152/Carbonite/#GetApp___3513119) Andrew L. Experienced IT Administrator > "Once setup it is hands off and if you need to do a restore it is easy to do." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___3933442) LR Lori R. Owner > "It's a little more expensive than some of the others." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___4224872) Andrei P. Data Scientist > "I do recommend it for most users, since in most cases you don't need many of them." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___4340640) TH Tim H. Founder > "Service fails constantly\*" [See full review](https://www.capterra.com/p/223152/Carbonite/#GetApp___4494318) SS Sarah S. Diretor of Creative Content > "So I took the plunge with their Black Friday deal that included backup for my computer and external hardrive." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___3272050) AK Angelica K. Owner > "It did not work well for us to be able to access files when needed." [See full review](https://www.capterra.com/p/223152/Carbonite/#SoftwareAdvice___3284700) SS Sarah S. Diretor of Creative Content > "I also liked that there was the mid-tier option (the one I chose) that backs up your external hard drive." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___3272050) SS Sue S. Payroll specialist > "The initial set up to backup all our files took forever to complete and it affected the use of the computer while it was..." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___2969927) PB Paul B. IT > "seems to process files quickly, customer support was adequate" [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___3654070) MN Mike N. IT Administrator > "The few times that I have had to restore a file or several files were just a minor inconvenience compare to recreating the..." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___2572117) SS Sarah S. Diretor of Creative Content > "He said he uses it with a number of clients with good results." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___3272050) SS Sue S. Payroll specialist > "Sometimes it had glitches which required that I had to uninstall and reinstall product to get it working again." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___2969927) AM Adam M. IT Manager > "The service that carbonite provides is invaluable. If you don't have your computer files backed up in a remote location you..." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___2437246) PR Paula R. doctor > "I tried to find the phone number to speak to a person and it was near to impossible to find." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___2423264) EG Elwood G. Independent Financial Adviser > "It backed up my computer easily and ai like the fact that it does the backup easily withoy my having to do anything." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___2959084) VR Verified Reviewer Contract Manager > "I didn't expect this type of service." [See full review](https://www.capterra.com/p/223152/Carbonite/#GetApp___3513119) VR Verified Reviewer Software Engineer > "Easy to use, with strong encryption and security." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___3572715) SS Sue S. Payroll specialist > "I did not like not having the ability to file share. " [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___2969927) DM David M. Systems Architect > "Also real time continuous synched back up helped immensely for incidents such as accidental deletion." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___2746342) VR Verified Reviewer Contract Manager > "I didn' see it as I was caught up getting everything back on line. But my real problem with carbonite is this 30 day policy..." [See full review](https://www.capterra.com/p/223152/Carbonite/#GetApp___3513119) DW DANIEL W. Senior IT Specialist > "The restore options are also wonderful and take less time than other backup solutions." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___2594393) PR Paula R. doctor > "I tried to find the phone number to speak to a person and it was near to impossible to find." [See full review](https://www.capterra.com/p/223152/Carbonite/#Capterra___2423264) [View Reviews](https://www.capterra.com/p/223152/Carbonite/reviews/) ## User interface 4.64 (375) [Carbonite](https://www.capterra.com/p/223152/Carbonite/) 4.25 (172) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Cove Data Protection Top features 34/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - Alerts/Escalation - Alerts/Notifications - API - Archiving & Retention - Audit Management - Automated Scheduling - Automatic Backup - Autonomous Task Execution - Backup and Recovery - Backup Log - Backup Management - Backup Scheduling - Cloud Backup - Compliance Management - Compression - Continuous Backup - Cross-system Integration - Data Backup - Data Migration - Data Recovery - Data Replication - Data Storage Management - Data Synchronization - Data Visualization - Decision Making - Disaster Recovery - Diverse Database Handling - Document Storage - Duplicate Detection - Email Alerts - Encryption - File Management - Generative AI - HIPAA Compliant - Incremental Backup - Local Server Options - Monitoring - Multi-step Planning - Policy Management - Proactive Assistance - Remote Access/Control - Remote Monitoring & Management - Remote Server Options - Reporting & Statistics - Resource Management [See all features](https://www.capterra.com/p/163343/Backup-and-Recovery/#features) Carbonite 20/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - Alerts/Escalation - Alerts/Notifications - API - Archiving & Retention - Audit Management - Automated Scheduling - Automatic Backup - Autonomous Task Execution - Backup and Recovery - Backup Log - Backup Management - Backup Scheduling - Cloud Backup - Compliance Management - Compression - Continuous Backup - Cross-system Integration - Data Backup - Data Migration - Data Recovery - Data Replication - Data Storage Management - Data Synchronization - Data Visualization - Decision Making - Disaster Recovery - Diverse Database Handling - Document Storage - Duplicate Detection - Email Alerts - Encryption - File Management - Generative AI - HIPAA Compliant - Incremental Backup - Local Server Options - Monitoring - Multi-step Planning - Policy Management - Proactive Assistance - Remote Access/Control - Remote Monitoring & Management - Remote Server Options - Reporting & Statistics - Resource Management [See all features](https://www.capterra.com/p/223152/Carbonite/#features) ### Recognition No recognitions have been awarded to Cove Data Protection No recognitions have been awarded to Carbonite ### Deployment & support Cove Data Protection Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Carbonite Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Cove Data Protection - By N-able - Located in United States - Founded in Carbonite - By OpenText - Located in Canada - Founded in 2004 ## Popular Comparisons [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.64 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (253)](https://www.capterra.com/p/13803/N-central/reviews/) Contact vendor for pricing Price $1.75 4.6 Features 4.2 4.7 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/13803-163343/N-central-vs-Backup-and-Recovery) [Carbonite](https://www.capterra.com/p/223152/Carbonite/)[4.25 (172)](https://www.capterra.com/p/223152/Carbonite/reviews/) vs [IDrive](https://www.capterra.com/p/171884/IDrive/)[4.58 (1,201)](https://www.capterra.com/p/171884/IDrive/reviews/) $4.92/month Price $0 4.2 Features 4.5 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/171884-223152/IDrive-vs-Carbonite) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.64 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.31 (203)](https://www.capterra.com/p/163344/N-sight/reviews/) Contact vendor for pricing Price $99/month 4.6 Features 4.3 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/163343-163344/Backup-and-Recovery-vs-N-sight) [Carbonite](https://www.capterra.com/p/223152/Carbonite/)[4.25 (172)](https://www.capterra.com/p/223152/Carbonite/reviews/) vs [NAKIVO Backup & Replication](https://www.capterra.com/p/161328/NAKIVO/)[4.81 (465)](https://www.capterra.com/p/161328/NAKIVO/reviews/) $4.92/month Price $99one time 4.2 Features 4.7 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/161328-223152/NAKIVO-vs-Carbonite) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.64 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [Comet Backup](https://www.capterra.com/p/162943/Comet-Backup/)[4.73 (74)](https://www.capterra.com/p/162943/Comet-Backup/reviews/) Contact vendor for pricing Price $19/month 4.6 Features 4.5 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/162943-163343/Comet-Backup-vs-Backup-and-Recovery) [Carbonite](https://www.capterra.com/p/223152/Carbonite/)[4.25 (172)](https://www.capterra.com/p/223152/Carbonite/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/) $4.92/month Price Contact vendor for pricing 4.2 Features 4.5 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/184229-223152/NinjaOne-vs-Carbonite) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.64 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.61 (149)](https://www.capterra.com/p/207618/Syncro/reviews/) Contact vendor for pricing Price $129/month 4.6 Features 4.4 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/163343-207618/Backup-and-Recovery-vs-Syncro) [Carbonite](https://www.capterra.com/p/223152/Carbonite/)[4.25 (172)](https://www.capterra.com/p/223152/Carbonite/reviews/) vs [Vinchin Backup & Recovery](https://www.capterra.com/p/180134/Vinchin-Backup-Recovery/)[4.65 (187)](https://www.capterra.com/p/180134/Vinchin-Backup-Recovery/reviews/) $4.92/month Price $0/month 4.2 Features 4.5 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/180134-223152/Vinchin-Backup-Recovery-vs-Carbonite) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.64 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (342)](https://www.capterra.com/p/170401/ITGlue/reviews/) Contact vendor for pricing Price $29/month 4.6 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/163343-170401/Backup-and-Recovery-vs-ITGlue) [Carbonite](https://www.capterra.com/p/223152/Carbonite/)[4.25 (172)](https://www.capterra.com/p/223152/Carbonite/reviews/) vs [Backblaze B2 Cloud Storage](https://www.capterra.com/p/155180/Backblaze-for-Business/)[4.71 (145)](https://www.capterra.com/p/155180/Backblaze-for-Business/reviews/) $4.92/month Price $6/month 4.2 Features 4.5 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/155180-223152/Backblaze-for-Business-vs-Carbonite) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.64 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.6 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/163343-184229/Backup-and-Recovery-vs-NinjaOne) [Carbonite](https://www.capterra.com/p/223152/Carbonite/)[4.25 (172)](https://www.capterra.com/p/223152/Carbonite/reviews/) vs [Acronis Cyber Protect](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/)[4.44 (218)](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/reviews/) $4.92/month Price Contact vendor for pricing 4.2 Features 4.4 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/223152-237140/Carbonite-vs-Acronis-Cyber-Protect)