# Compare Cove Data Protection vs ConnectWise RMM 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ConnectWise RMM and Cove Data Protection based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/163343-239557/Backup-and-Recovery-vs-ConnectWise-RMM --- # ConnectWise RMM vs Cove Data Protection Features and Cost Comparison Last updated May 18th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ConnectWise RMMCove Data Protection2/4 selected [ConnectWise RMM](https://www.capterra.com/p/239557/ConnectWise-RMM/)[4.2 (72)](https://www.capterra.com/p/239557/ConnectWise-RMM/reviews/) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.6 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) [## ConnectWise RMM](https://www.capterra.com/p/239557/ConnectWise-RMM/)[4.2 (72)](https://www.capterra.com/p/239557/ConnectWise-RMM/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4.2 Ease of Use 4.2 Customer Service 3.7 Reviews Sentiment JW Based on [72 reviews](#user-reviews) Positive 61 Neutral 9 Negative 2 [## Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.6 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Starting Price Contact vendor Value-for-Money 4.4 Functionality 4.6 Ease of Use 4.7 Customer Service 4.5 Reviews Sentiment AS Based on [375 reviews](#user-reviews) Positive 356 Neutral 12 Negative 7 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Managed Service Providers (MSP) Software 20 / 44 Only ConnectWise RMM - Audit Trail - Configuration Management - Event Logs Best performer 24 / 44 Only Cove Data Protection - Anti Virus - Compliance Management - Customizable Reports User satisfaction User satisfaction 4.2 User reviews[72](https://www.capterra.com/p/239557/ConnectWise-RMM/reviews/) Ease of use 4.2 Functionality 4.2 Value for money 3.9 Customer support 3.7 User satisfaction 4.6 User reviews[375](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.4 Customer support 4.5 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for MSP, MSP+, TSP, VAR, Managed Service Providers, Technology Service Providers, Value Added Resellers (of Technology) Best for Ideal for MSPs or internal IT teams that need easy-to-use, it is a cloud-first data protection and recovery platform for diverse environments. ## User reviews Pros & cons JW James W. IT Operations Manager > "The automation features have saved us a significant amount of time on routine maintenance tasks, and the monitoring capabilities..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7001546) TS Tristen S. CLX Tech Support > "Anytime a customer tries to connect with the code and it downloads the connectwise program, windows gives an error letting them know..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7004035) MM Mason M. Service Desk Engineer > "The automation capabilities are strong, allowing us to streamline patch management, monitoring, and routine maintenance tasks across..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7007334) AL Adam L. Dir of Consulting Services > "Being able to recall patches, or individually push a single patch a specific customer only are pretty large oversights in terms of..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7003974) FR Fabien R. Vice-Président > "The RMM made our client's computers management so easier, advanced remote control with backstage give use a lot of options to work..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7007388) BC Billy C. CEO and Technician > "The certificate debacle has also led my customers to asking "what is this weird icon that just showed up one day down by my clock?"..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7007603) JW Joey W. MSP Project Manager > "It’s not the easiest to learn, and there’s room for improvement in UI, reporting, and support response times. But at its core, it’s a..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___6885801) AL Adam L. Dir of Consulting Services > "Small things like 'Scheduling a reboot with a popup for the end user' have been broken for over a year, but available to try and use..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7003974) MM Mason M. Service Desk Engineer > "The platform offers robust remote monitoring and management capabilities, making it easier to maintain and support multiple client..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7007334) KP Kaitlyn P. Contractor > "It can add insult to injury when tier 2 doesn't seem to follow the request/question either knowing you have to wait even longer just..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7002121) BS Bradley S. Lead Software Support Engineer > "The ability to see and manage system resources without having to directly remote connect to a workstation, is one of the best..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___6887441) YK Yurii K. Technical Support Specialist > "Automation doesn't work with our on prem servers - but this is more on us than CW." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7003956) JC Jonathan C. Managed Lead > "The monitoring tools are reliable and proactive, and the remote access is seamless—allowing quick, secure support without disrupting..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7001648) JT James T. VP Information Technology > "Not enough 3rd-party patching software within the tool. " [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7000969) LL Lance L. Project Manager > "We were able to intergrate over 4,000 customers easily into new ticketing systems. And improved our remote sessions." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7033983) LL Lance L. Project Manager > "The time it took to get everything imported into the crm felt like it took longer than I wanted." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7033983) CL Chris L. CTO > "Out of the box, NOC provides tried and tested monitors for alerting to get you going. But the real benefit comes from building out..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7006465) JS Jeff S. Network Engineer > "The copy I have installed on one laptop won't even launch and errs every time." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___6885807) BM Brazola M. Customer Support Agent > "Some of the pros from using ConnectWise RMM are its user friendly interface, remote access, and all in one platform with intelligent..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7071051) DS David S. Professional Technician > "Alert suspensions do not always work and are also not instantly provisioned" [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___6886204) JF Jake F. Network Engineer > "From easily filtering devices for better network oversight to efficiently rolling out the product, it makes management much simpler..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7001907) AL Adam L. Dir of Consulting Services > "I don't like when things are available to use in the menu, but are broken and deemed unsupported." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7003974) VR Verified Reviewer IT Director > "What I like most about ConnectWise RMM is the simplicity of the web page to manage the devices." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7130250) JS Jeff S. Network Engineer > "I always click to trust/remember and it never does so I have to walk through MFA almost every time." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___6885807) FR Fabien R. Vice-Président > "All the monitoring and scripting options that make managing clients computer way easier and software deployment faster" [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7007388) FS Frannk S. Systems Admin > "It is confusing to move a device from one group to another." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___6885846) AL Adam L. Dir of Consulting Services > "It gives me good filtering options to narrow down groups of PC/Server over various customers." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7003974) PS Patrick S. IT Manager > "For example some of the integrations do not play nice with having everything split into sites." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___6767392) JW James W. IT Operations Manager > "ConnectWise RMM saves us significant time on manual processes by automating routine tasks that used to require hands-on attention." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7001546) LH Lee H. Owner > "Repeated calls and emails to account manager that provides nothing." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7001031) BV Benjamin V. Operations Manager > "The ease of use of the ConnectWise RMM platform made it easy to find the data I needed for our fleet of endpoints, including..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7000971) JC Julee C. VP of Service and Support > "Support is sometimes difficult to understand and/or has a difficult time understanding the exact topic you are discussing." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___6885885) JP Joel P. CIO > "However, not all of the new services are "fully backed" so we are looking forward to seeing things like vulnerability scanning..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___6885821) AF Alexia F. CMO > "The user interface feels a bit outdated and can be confusing to navigate at times." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___6470118) MP Marty P. I.T. Director > "It is fairly quick and extremely useful, and I love the fact that it is accessible via the web vs. needing an acutal installed..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7005567) FR Fabien R. Vice-Président > "Web interface can sometimes be slow to answer." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7007388) YK Yurii K. Technical Support Specialist > "It saves us money and human resources on patching, monitoring and easiness to train staff." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7003956) AR Amy R. CEO > "You have all of these scripts and don't share with subscribers of your very very expensive solution." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7003954) BC Billy C. CEO and Technician > "Being able to provide my customers with secure remote access to their work computers is very nice as well." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7007603) PL Pedro L. It > "Sometimes the interface is a bit slow, could use some performance improvements." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___6523896) PR Patricia R. President > "It works nicely with our alert system, giving us peace of mind that issues are caught and handled quickly." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7001080) CL Chris L. CTO > "We didn't identify those differences, and we weren't informed about them prior to signing." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7006465) MS Michael S. Cyber Services Manager > "It has helped us to scale from managing under 1000 endpoints to over 6000 with ease." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7000970) PM Philip M. Director > "On the flip side, the software doesn’t always feel as intuitive as it could be." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___6887435) Erick L. IT Tech II > "My overall experience was great & ConnectWise RMM makes it simple to analyze issues regarding to PC in the monitoring software." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7060154) MA Mike A. Information Systems Director > "PSA environment dated and rigid" [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7021045) MD Mike D. Owner > "Integration with ScreenConnect and Axronis CyberProtect have been invaluable." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7003957) YK Yurii K. Technical Support Specialist > "Interface is not the best." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7003956) BS Bradley S. Lead Software Support Engineer > "I love the ability to interact with the workstations directly through the web console." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___6887441) DE David E. CEO > "It doesn’t always feel intuitive or customizable." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___6885995) NG Nate G. Centralized Services Administrator > "The included BrightGauge subscription also makes reporting easy and highly customizable." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7001036) YK Yurii K. Technical Support Specialist > "Very bad interface." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7003956) Erick L. IT Tech II > "I had no issues installing the RMM tool & providing great CS to clients in reach." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7060154) RR Richard R. Technician > "Connectwise cannot." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___6826124) KG Kevin G. MSP Support Leader > "Great experience using ConnectWise RMM for remote management, aside from the occasional support delays." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7001242) WL Warren L. General Manager > "The tech support isn't very instant." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___3528689) [View Reviews](https://www.capterra.com/p/239557/ConnectWise-RMM/reviews/) Alex S. Technical Innovation and Solutions Champion > "Same technology, but it gave us significantly more reporting options, and made it much easier to verify backups are running across all our clients, without having to..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144490) AM Amit M. Founder > "The other issue is managing the billing. When we offboard a user, it will still use a license in Cove until you manually delete the backup data in Cove." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7146969) RR Roger R. Systems Engineer > "The platform provides excellent visibility into backup status, alerts, and historical activity, which helps ensure that all devices are properly protected." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140476) TR Ty R. CEO > "In addition, regular price increases from N-able can make long-term cost planning more difficult, especially when managing backup services across multiple clients." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7147134) TN Tara N. IT Manager > "The platform made it easy to deploy backups quickly across multiple client environments, monitor backup health centrally, and verify successful backups without..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145760) DE David E. Owner > "Can not do changes on the backup files unless the host pc /server is online . How ever in a pinch you can at least restore files to an alternate destination." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140373) RR Roger R. Systems Engineer > "Cove includes storage, backup, and management in a single platform, making it cost-effective compared to solutions that require separate storage or licensing..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140476) TR Ty R. CEO > "Higher storage tiers can increase the ongoing monthly cost, and overage fees can add up as client environments grow." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7147134) DS Darin S. CEO > "Overall, Cove delivers a strong balance of reliability, scalability, security, and operational efficiency, making it a dependable backup and disaster recovery..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7148427) DB David B. President, Managing Partner > "Also, the machine literally has to be online to make any change to the setup - which is a problem as we support customers in different time zones. " [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144299) RB Rafael B. Supervisor > "The platform provides consistent, secure backups with minimal maintenance, and the interface is intuitive, making it easy to manage and monitor data protection tasks..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7149390) TN Tara N. IT Manager > "Reporting customization could feel restrictive, especially when trying to provide highly tailored executive or compliance reporting to clients." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145760) JM Jonathan M. Technical Consultant > "What I love most about Cove Data Protection is their support. When things are on the line and you need to restore a criticical server, you can reach out to N-Able..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140448) PT Paul T. Information Technology Specialist > "Having onsite copies for real-time instant recovery takes additional resources that having cloud backup should not need." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142875) RB Rafael B. Supervisor > "It offers dependable backup and recovery capabilities, strong security, and an easy-to-use interface that simplifies daily management." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7149390) GC Greg C. Help Desk Engineer > "The length of time it can take when restoring from a Cove backup, in most cases it seems to take an exceedingly long time to complete." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145889) KM Kyle M. Network Engineer > "I have had an overall positive experience with Cove Data Protection, it's quick to learn with a lot of neat features and has allowed us to spend less time doing..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7143015) KT Kirk T. Network Engineer > "PC agent console can sometimes be slow to navigate. And many times it requires I remote restart the backup agent service on the host." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142056) KB Ken B. Operations Manager > "Another major benefit is that the backup agents update automatically, eliminating the need for the manual update process we had to deal with in our previous backup..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145784) SS Steve S. System Administrator > "Sometimes when there is an error the dashboard should have better clarity on what the error is and if it was catastrophic or not. As we know some errors will not..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7164962) SC Shad C. Owner > "One of the standout features is its update and version control—being able to quickly restore previous versions provides real peace of mind." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142215) BA Blake A. IT Technician > "It seems like occasionally the status information for your backups isn't updated as quickly as one might hope, meaning you have to wait a bit to see if something..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140456) EC Eric C. IT Consultant > "The product does its core job well, especially for MSP-style environments, but better reporting, alerting, and more consistent support would make it stronger." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142861) JM Jonathan M. Technical Consultant > "My least favorite part is that while backup issues are relatively uncommon, in my experience they can be a bit more difficult to fix than some other backup solutions." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140448) TN Tara N. IT Manager > "Backup verification and alerting helped ensure backups were actually completing successfully, which is critical in managed services environments." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145760) JC Jim C. Founder > "This can be a point of contention with the clients because I cannot quote them exactly how much the backup is going to cost until I deploy it - this is proabably the..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144292) BA Bobby A. Technical Support > "It makes it easier to monitor backups, protect important data, and respond quickly when a restore is needed." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7150691) MO Matt O. IT Manager > "Having to connect to the local device to run commands instead of from the central portal just takes more clicks than I would like but isn't that big of a deal." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140359) TR Ty R. CEO > "Deployment is straightforward, management is simple, and the customizable reporting is extremely helpful for both internal oversight and client communication." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7147134) ZR Zachary R. Service Manager > "It covers the basics well and is dependable for day-to-day use, but it doesn’t stand out in terms of speed or advanced features." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145749) JS John S. IT Solutions Analyst II > "While there is a bit of a learning curve, we've got it integrated in our RMM tools and have scripts to install, or migrate backups with ease." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142872) KW Karrie W. Senior Security Engineer > "I got certified in Cove for both backups and restores but I couldn't perform a restore if a incident occurred." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142797) DS Darin S. CEO > "The Microsoft 365 backup integration adds significant value for clients concerned about ransomware and data retention." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7148427) DL Devin L. Managed Services Engineer > "Our handful of machines that give issues can and have dragged out and involve lengthy support calls." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7148398) BA Blake A. IT Technician > "Cove Data Protection has really served us well in terms of our backup needs; it is easy to configure, and its cloud-first nature makes sure that there isn’t any..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140456) JH Jason H. CEO > "When hard drive is getting full tends to fail more than other backups for the Image backup." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7147074) MNSC Ma. Nicole Sarah C. Systems Engineer > "It simplified backup management with minimal overhead and gave confidence that data could be restored quickly when needed" [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7143224) JS John S. IT Solutions Analyst II > "I would say that it's a little slow to load the interface when you're trying to restore files or folders." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142872) TM Tracy M. IT Systems Manager > "Our users love the multiple backups a day and often request us to retrieve files for them when they make errors." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142064) Dylan H. President > "The sales rep tried to pull a fast one on us and the buying process has been wastful of our time, disrespectful, and frustrating" [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7116272) LJ Les J. IT Director > "seamless and scripted deployment across all endpoints, giving be good eyes on state of backups done across entire workforce" [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7147196) PM Pete M. Owner > "The 365 backup has some limitations which were not a good fit for my clients. " [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140491) HB Heather B. Customer Experience > "The recovery process is straightforward, and the platform makes it simple to monitor backup status across devices." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7146031) KB Ken B. Operations Manager > "We experienced this firsthand when a server had been decommissioned and we needed to retrieve a file from backup." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145784) AK August K. Managed services Engineer > "The disaster recovery and local storage options are very helpful, especially when we need quick restores." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7157536) LT Lauren T. Imaging Systems Administrator > "it takes a very long time to back up, it takes a very long time to restore from a backup and it is not an easy process to do" [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145068) RR Roger R. Systems Engineer > "The cloud-first architecture makes it easy to manage backups across multiple endpoints without needing additional infrastructure." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140476) RS Rick S. Owner > "The billing and the limited amount of data provided for the price have been a constant headache." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144366) DK David K. Systems Sales Manager > "N-able claims this makes incremental backups dramatically smaller and faster than traditional image backups" [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7146412) SS Shaun S. Solutions Architect > "While it is feature rich it is rather granular and complex, which may be a hindrance for some small or new IT teams." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145978) RB Rafael B. Supervisor > "The platform performs well for protecting critical data, though like any system, there is a learning curve with some advanced features." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7149390) KB Kevin B. Senior Systems Engineer > "Sometimes hard to navigate the portal. When logging in, it's not always the easiest to get to the locations we need." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142106) JK John K. VP > "We have deployed it to almost all of our clients, and use it to protection server and workstation data, as well as Office 365 data in the cloud." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789871) BA Bobby A. Technical Support > "Some settings are not always as obvious as they could be, especially for newer technicians who have not worked with the product before." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7150691) JH Justin H. President and Owner > "We love how easy it is to setup and get a new backup running for a customer and how the monitoring helps free up our technicians to work on other tasks. " [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144322) JP Jeff P. Director of IT Operations > "It seems like the interface can be lagging or not as responsive as I would like it to be." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140521) CB CHAMSI B. IT Manager > "I got an opportunity to implement Cove’s incremental backup system and it was highly efficient for providing regular protection to the servers and workstations...." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796306) JS John S. IT Solutions Analyst II > "Sometimes the initialization errors can be a bit cryptic as well" [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142872) MH Marty H. Owner > "Being able to schedule recovery testing and also the ability to create standby images for a rapid restore in a critical situation, also provides the comfort of..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789796) SR Stephen R. CEO > "This makes it difficult to fine-tune backup policies for more complex environments where you may only want to protect certain folders, file types, or applications." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6798846) EG Eyal G. Head of Sales > "The quality of the backup system is exceptional, ensuring reliable and secure data preservation, while the restore process is user-friendly, efficient, and..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796475) MM Michael M. Systems Engineer > "It's been in use for our customers for a number of years and cannot come up with a legitmate con." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142871) GC Greg C. Help Desk Engineer > "Cove takes everything about Data Protection and makes it both very secure and very accessible to anyone who will use either for themselves or their clients." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145889) MW Matt W. Sr. IT Administrator > "Probably related to me being restricted to the n-central dashboard instead of directly through a Cove dashboard, but finding and obtaining the agent can be a bit..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801160) SB Shahar B. ceo > "fast first install, easy configure, good backup and restore speed, backup with no influence on pc user because it backup mailbox and one drive directed from the..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6790001) MM Michael M. NOC Engineer > "I guess the user interface could be modernized a bit, everything is fairly easy to find. But some of it does look a bit dated." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145060) MS Matthew S. Sr. Systems Engineer > "The dashboard at-a-glance view gives the most meaningful information about all backups." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142380) UM Ulises M. Tech > "Interface can feel a bit dated and not always intuitive." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145023) JK Jacob K. Engineer > "Thousands of file restores, numerous Hardware level restores have all gone without any issue." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142901) RD Robert D. Level III Engineer > "Failures, though rare, have not been detailed for a quicker resolution." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142194) BB Brian B. CTO > "Update and version control is handled well on the backend, so we're not chasing patches or worrying about agent compatibility." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142061) JS Jeff S. President > "I don't like how it does not fulling integrate with our N-Able RMM platform." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7148397) RD Robert D. Level III Engineer > "Cove has been a smooth experience from start to finished and has really come in clutch with recovering a few environments after their servers crashed hard and were..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142194) AM Andrew M. Director of Operations > "The recovery console looks and feels a bit old." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7141156) CM Chris M. CTO > "Reliable backups, great features, including boot verification and standby images." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140415) AA Alexander A. Network Engineer > "With TBs in overage, it will generate a hefty bill." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142189) RO Ron O. Founder > "The recovery testing and speed vault has eased concerns for our clients, improving their confidence." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7148533) DM Dan M. Director > "Lack of name recognition for our clients." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145257) BA Bobby A. Technical Support > "Once configured properly, it gives confidence that client data is being protected without requiring constant hands-on management." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7150691) DL David L. Systems Engineer > "Backups would often fail day to day on certain devices." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7146239) [View Reviews](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) ## User interface 4.17 (72) 4.64 (375) ### Features ConnectWise RMM 20/44 - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - Anti Virus - API - Audit Trail - Backup and Recovery - Billing & Invoicing - Build Automation - Compliance Management - Configuration Management - Contract/License Management - CRM - Customizable Reports - Dashboard - Endpoint Protection - Event Logs - Generative AI - Help Desk Management - Inventory Management - Issue Management - IT Asset Tracking - Maintenance Scheduling - Mobile Device Management - Network Monitoring - Patch Management - Performance Metrics - Policy Management - Real-Time Analytics - Real-Time Reporting - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Scheduling - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Support Ticket Management - Task Management - Third-Party Integrations - Vendor Management - Workflow Management [See all features](https://www.capterra.com/p/239557/ConnectWise-RMM/#features) Cove Data Protection Top features 24/44 - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - Anti Virus - API - Audit Trail - Backup and Recovery - Billing & Invoicing - Build Automation - Compliance Management - Configuration Management - Contract/License Management - CRM - Customizable Reports - Dashboard - Endpoint Protection - Event Logs - Generative AI - Help Desk Management - Inventory Management - Issue Management - IT Asset Tracking - Maintenance Scheduling - Mobile Device Management - Network Monitoring - Patch Management - Performance Metrics - Policy Management - Real-Time Analytics - Real-Time Reporting - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Scheduling - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Support Ticket Management - Task Management - Third-Party Integrations - Vendor Management - Workflow Management [See all features](https://www.capterra.com/p/163343/Backup-and-Recovery/#features) ### Recognition No recognitions have been awarded to ConnectWise RMM No recognitions have been awarded to Cove Data Protection ### Deployment & support ConnectWise RMM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Cove Data Protection Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ConnectWise RMM - By ConnectWise - Located in United States - Founded in 1982 Cove Data Protection - By N-able - Located in United States - Founded in ## Popular Comparisons [ConnectWise RMM](https://www.capterra.com/p/239557/ConnectWise-RMM/)[4.17 (72)](https://www.capterra.com/p/239557/ConnectWise-RMM/reviews/) vs [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (253)](https://www.capterra.com/p/13803/N-central/reviews/) Contact vendor for pricing Price $1.75 4.2 Features 4.2 4.2 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/13803-239557/N-central-vs-ConnectWise-RMM) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.64 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (253)](https://www.capterra.com/p/13803/N-central/reviews/) Contact vendor for pricing Price $1.75 4.6 Features 4.2 4.7 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/13803-163343/N-central-vs-Backup-and-Recovery) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.64 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.30 (201)](https://www.capterra.com/p/163344/N-sight/reviews/) Contact vendor for pricing Price $99/month 4.6 Features 4.3 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/163343-163344/Backup-and-Recovery-vs-N-sight) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.64 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (340)](https://www.capterra.com/p/170401/ITGlue/reviews/) Contact vendor for pricing Price $29/month 4.6 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/163343-170401/Backup-and-Recovery-vs-ITGlue) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.64 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [Comet Backup](https://www.capterra.com/p/162943/Comet-Backup/)[4.73 (74)](https://www.capterra.com/p/162943/Comet-Backup/reviews/) Contact vendor for pricing Price $19/month 4.6 Features 4.5 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/162943-163343/Comet-Backup-vs-Backup-and-Recovery) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.64 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.61 (149)](https://www.capterra.com/p/207618/Syncro/reviews/) Contact vendor for pricing Price $129/month 4.6 Features 4.4 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/163343-207618/Backup-and-Recovery-vs-Syncro) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.64 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (294)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.6 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/163343-184229/Backup-and-Recovery-vs-NinjaOne) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.64 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.64 (249)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.6 Features 4.5 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/143536-163343/MSP360-Managed-Backup-vs-Backup-and-Recovery) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.64 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [ManageEngine OpManager MSP](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/)[4.40 (73)](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.6 Features 4.7 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/163343-212602/Backup-and-Recovery-vs-ManageEngine-OpManager-MSP) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.64 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [SuperOps](https://www.capterra.com/p/235300/SuperOpsai/)[4.60 (65)](https://www.capterra.com/p/235300/SuperOpsai/#reviews) Contact vendor for pricing Price $79/month 4.6 Features 4.4 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/163343-235300/Backup-and-Recovery-vs-SuperOpsai) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.64 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [NAKIVO Backup & Replication](https://www.capterra.com/p/161328/NAKIVO/)[4.81 (461)](https://www.capterra.com/p/161328/NAKIVO/reviews/) Contact vendor for pricing Price $99one time 4.6 Features 4.7 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/161328-163343/NAKIVO-vs-Backup-and-Recovery) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.64 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [ManageEngine Endpoint Central MSP](https://www.capterra.com/p/162091/ManageEngine-Desktop-Central-MSP/)[4.67 (85)](https://www.capterra.com/p/162091/ManageEngine-Desktop-Central-MSP/reviews/) Contact vendor for pricing Price $900/year 4.6 Features 4.5 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/162091-163343/ManageEngine-Desktop-Central-MSP-vs-Backup-and-Recovery)