# Compare Cove Data Protection vs ConnectWise RMM 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ConnectWise RMM and Cove Data Protection based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/163343-239557/Backup-and-Recovery-vs-ConnectWise-RMM --- # ConnectWise RMM vs Cove Data Protection Features and Cost Comparison Last updated May 18th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ConnectWise RMMCove Data Protection2/4 selected [ConnectWise RMM](https://www.capterra.com/p/239557/ConnectWise-RMM/)[4.2 (72)](https://www.capterra.com/p/239557/ConnectWise-RMM/reviews/) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.6 (371)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) [## ConnectWise RMM](https://www.capterra.com/p/239557/ConnectWise-RMM/)[4.2 (72)](https://www.capterra.com/p/239557/ConnectWise-RMM/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4.2 Ease of Use 4.2 Customer Service 3.7 Reviews Sentiment JW Based on [72 reviews](#user-reviews) Positive 61 Neutral 9 Negative 2 [## Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.6 (371)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Starting Price Contact vendor Value-for-Money 4.4 Functionality 4.6 Ease of Use 4.7 Customer Service 4.5 Reviews Sentiment AS Based on [371 reviews](#user-reviews) Positive 352 Neutral 12 Negative 7 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Managed Service Providers (MSP) Software 20 / 44 Only ConnectWise RMM - Audit Trail - Configuration Management - Event Logs Best performer 24 / 44 Only Cove Data Protection - Anti Virus - Compliance Management - Customizable Reports User satisfaction User satisfaction 4.2 User reviews[72](https://www.capterra.com/p/239557/ConnectWise-RMM/reviews/) Ease of use 4.2 Functionality 4.2 Value for money 3.9 Customer support 3.7 User satisfaction 4.6 User reviews[371](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.4 Customer support 4.5 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for MSP, MSP+, TSP, VAR, Managed Service Providers, Technology Service Providers, Value Added Resellers (of Technology) Best for Ideal for MSPs or internal IT teams that need easy-to-use, it is a cloud-first data protection and recovery platform for diverse environments. ## User reviews Pros & cons JW James W. IT Operations Manager > "The automation features have saved us a significant amount of time on routine maintenance tasks, and the monitoring capabilities..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7001546) TS Tristen S. CLX Tech Support > "Anytime a customer tries to connect with the code and it downloads the connectwise program, windows gives an error letting them know..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7004035) MM Mason M. Service Desk Engineer > "The automation capabilities are strong, allowing us to streamline patch management, monitoring, and routine maintenance tasks across..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7007334) AL Adam L. Dir of Consulting Services > "Being able to recall patches, or individually push a single patch a specific customer only are pretty large oversights in terms of..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7003974) BM Brazola M. Customer Support Agent > "Some of the pros from using ConnectWise RMM are its user friendly interface, remote access, and all in one platform with intelligent..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7071051) BC Billy C. CEO and Technician > "The certificate debacle has also led my customers to asking "what is this weird icon that just showed up one day down by my clock?"..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7007603) FR Fabien R. Vice-Président > "The RMM made our client's computers management so easier, advanced remote control with backstage give use a lot of options to work..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7007388) AL Adam L. Dir of Consulting Services > "Small things like 'Scheduling a reboot with a popup for the end user' have been broken for over a year, but available to try and use..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7003974) JW Joey W. MSP Project Manager > "It’s not the easiest to learn, and there’s room for improvement in UI, reporting, and support response times. But at its core, it’s a..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___6885801) KP Kaitlyn P. Contractor > "It can add insult to injury when tier 2 doesn't seem to follow the request/question either knowing you have to wait even longer just..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7002121) MM Mason M. Service Desk Engineer > "The platform offers robust remote monitoring and management capabilities, making it easier to maintain and support multiple client..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7007334) YK Yurii K. Technical Support Specialist > "Automation doesn't work with our on prem servers - but this is more on us than CW." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7003956) BS Bradley S. Lead Software Support Engineer > "The ability to see and manage system resources without having to directly remote connect to a workstation, is one of the best..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___6887441) JT James T. VP Information Technology > "Not enough 3rd-party patching software within the tool. " [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7000969) JC Jonathan C. Managed Lead > "The monitoring tools are reliable and proactive, and the remote access is seamless—allowing quick, secure support without disrupting..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7001648) LL Lance L. Project Manager > "The time it took to get everything imported into the crm felt like it took longer than I wanted." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7033983) LL Lance L. Project Manager > "We were able to intergrate over 4,000 customers easily into new ticketing systems. And improved our remote sessions." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7033983) JS Jeff S. Network Engineer > "The copy I have installed on one laptop won't even launch and errs every time." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___6885807) CL Chris L. CTO > "Out of the box, NOC provides tried and tested monitors for alerting to get you going. But the real benefit comes from building out..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7006465) DS David S. Professional Technician > "Alert suspensions do not always work and are also not instantly provisioned" [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___6886204) Erick L. IT Tech II > "My overall experience was great & ConnectWise RMM makes it simple to analyze issues regarding to PC in the monitoring software." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7060154) AL Adam L. Dir of Consulting Services > "I don't like when things are available to use in the menu, but are broken and deemed unsupported." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7003974) JF Jake F. Network Engineer > "From easily filtering devices for better network oversight to efficiently rolling out the product, it makes management much simpler..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7001907) JS Jeff S. Network Engineer > "I always click to trust/remember and it never does so I have to walk through MFA almost every time." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___6885807) VR Verified Reviewer IT Director > "What I like most about ConnectWise RMM is the simplicity of the web page to manage the devices." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7130250) FS Frannk S. Systems Admin > "It is confusing to move a device from one group to another." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___6885846) FR Fabien R. Vice-Président > "All the monitoring and scripting options that make managing clients computer way easier and software deployment faster" [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7007388) PS Patrick S. IT Manager > "For example some of the integrations do not play nice with having everything split into sites." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___6767392) AL Adam L. Dir of Consulting Services > "It gives me good filtering options to narrow down groups of PC/Server over various customers." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7003974) LH Lee H. Owner > "Repeated calls and emails to account manager that provides nothing." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7001031) JW James W. IT Operations Manager > "ConnectWise RMM saves us significant time on manual processes by automating routine tasks that used to require hands-on attention." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7001546) JC Julee C. VP of Service and Support > "Support is sometimes difficult to understand and/or has a difficult time understanding the exact topic you are discussing." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___6885885) BV Benjamin V. Operations Manager > "The ease of use of the ConnectWise RMM platform made it easy to find the data I needed for our fleet of endpoints, including..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7000971) AF Alexia F. CMO > "The user interface feels a bit outdated and can be confusing to navigate at times." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___6470118) Erick L. IT Tech II > "I had no issues installing the RMM tool & providing great CS to clients in reach." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7060154) FR Fabien R. Vice-Président > "Web interface can sometimes be slow to answer." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7007388) JP Joel P. CIO > "However, not all of the new services are "fully backed" so we are looking forward to seeing things like vulnerability scanning..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___6885821) AR Amy R. CEO > "You have all of these scripts and don't share with subscribers of your very very expensive solution." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7003954) MP Marty P. I.T. Director > "It is fairly quick and extremely useful, and I love the fact that it is accessible via the web vs. needing an acutal installed..." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7005567) PL Pedro L. It > "Sometimes the interface is a bit slow, could use some performance improvements." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___6523896) YK Yurii K. Technical Support Specialist > "It saves us money and human resources on patching, monitoring and easiness to train staff." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7003956) CL Chris L. CTO > "We didn't identify those differences, and we weren't informed about them prior to signing." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7006465) BC Billy C. CEO and Technician > "Being able to provide my customers with secure remote access to their work computers is very nice as well." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7007603) PM Philip M. Director > "On the flip side, the software doesn’t always feel as intuitive as it could be." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___6887435) PR Patricia R. President > "It works nicely with our alert system, giving us peace of mind that issues are caught and handled quickly." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7001080) MA Mike A. Information Systems Director > "PSA environment dated and rigid" [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7021045) MS Michael S. Cyber Services Manager > "It has helped us to scale from managing under 1000 endpoints to over 6000 with ease." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7000970) YK Yurii K. Technical Support Specialist > "Interface is not the best." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7003956) MD Mike D. Owner > "Integration with ScreenConnect and Axronis CyberProtect have been invaluable." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7003957) DE David E. CEO > "It doesn’t always feel intuitive or customizable." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___6885995) BS Bradley S. Lead Software Support Engineer > "I love the ability to interact with the workstations directly through the web console." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___6887441) RR Richard R. Technician > "Connectwise cannot." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___6826124) NG Nate G. Centralized Services Administrator > "The included BrightGauge subscription also makes reporting easy and highly customizable." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7001036) YK Yurii K. Technical Support Specialist > "Very bad interface." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7003956) KG Kevin G. MSP Support Leader > "Great experience using ConnectWise RMM for remote management, aside from the occasional support delays." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___7001242) WL Warren L. General Manager > "The tech support isn't very instant." [See full review](https://www.capterra.com/p/239557/ConnectWise-RMM/#Capterra___3528689) [View Reviews](https://www.capterra.com/p/239557/ConnectWise-RMM/reviews/) Alex S. Technical Innovation and Solutions Champion > "Same technology, but it gave us significantly more reporting options, and made it much easier to verify backups are running across all our clients, without..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144490) DE David E. Owner > "Can not do changes on the backup files unless the host pc /server is online . How ever in a pinch you can at least restore files to an alternate destination." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140373) RR Roger R. Systems Engineer > "The platform provides excellent visibility into backup status, alerts, and historical activity, which helps ensure that all devices are properly protected." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140476) DB David B. President, Managing Partner > "Also, the machine literally has to be online to make any change to the setup - which is a problem as we support customers in different time zones. " [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144299) RR Roger R. Systems Engineer > "Cove includes storage, backup, and management in a single platform, making it cost-effective compared to solutions that require separate storage or licensing..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140476) PT Paul T. Information Technology Specialist > "Having onsite copies for real-time instant recovery takes additional resources that having cloud backup should not need." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142875) JM Jonathan M. Technical Consultant > "What I love most about Cove Data Protection is their support. When things are on the line and you need to restore a criticical server, you can reach out to..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140448) GC Greg C. Help Desk Engineer > "The length of time it can take when restoring from a Cove backup, in most cases it seems to take an exceedingly long time to complete." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145889) KM Kyle M. Network Engineer > "I have had an overall positive experience with Cove Data Protection, it's quick to learn with a lot of neat features and has allowed us to spend less time..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7143015) KT Kirk T. Network Engineer > "PC agent console can sometimes be slow to navigate. And many times it requires I remote restart the backup agent service on the host." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142056) KB Ken B. Operations Manager > "Another major benefit is that the backup agents update automatically, eliminating the need for the manual update process we had to deal with in our previous..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145784) BA Blake A. IT Technician > "It seems like occasionally the status information for your backups isn't updated as quickly as one might hope, meaning you have to wait a bit to see if..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140456) SC Shad C. Owner > "One of the standout features is its update and version control—being able to quickly restore previous versions provides real peace of mind." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142215) JM Jonathan M. Technical Consultant > "My least favorite part is that while backup issues are relatively uncommon, in my experience they can be a bit more difficult to fix than some other backup..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140448) EC Eric C. IT Consultant > "The product does its core job well, especially for MSP-style environments, but better reporting, alerting, and more consistent support would make it stronger." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142861) JC Jim C. Founder > "This can be a point of contention with the clients because I cannot quote them exactly how much the backup is going to cost until I deploy it - this is..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144292) JY Josh Y. Managing Director > "from backing up workstations to servers to Office 365(Emails, SharePoint, OneDrive and teams) it's a great all-round cost-effective backup solution." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6807574) MO Matt O. IT Manager > "Having to connect to the local device to run commands instead of from the central portal just takes more clicks than I would like but isn't that big of a deal." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140359) JS John S. IT Solutions Analyst II > "While there is a bit of a learning curve, we've got it integrated in our RMM tools and have scripts to install, or migrate backups with ease." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142872) KW Karrie W. Senior Security Engineer > "I got certified in Cove for both backups and restores but I couldn't perform a restore if a incident occurred." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142797) BA Blake A. IT Technician > "Cove Data Protection has really served us well in terms of our backup needs; it is easy to configure, and its cloud-first nature makes sure that there isn’t..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140456) JS John S. IT Solutions Analyst II > "I would say that it's a little slow to load the interface when you're trying to restore files or folders." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142872) TM Tracy M. IT Systems Manager > "Our users love the multiple backups a day and often request us to retrieve files for them when they make errors." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142064) Dylan H. President > "The sales rep tried to pull a fast one on us and the buying process has been wastful of our time, disrespectful, and frustrating" [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7116272) RR Roger R. Systems Engineer > "The cloud-first architecture makes it easy to manage backups across multiple endpoints without needing additional infrastructure." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140476) PM Pete M. Owner > "The 365 backup has some limitations which were not a good fit for my clients. " [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140491) JK John K. VP > "We have deployed it to almost all of our clients, and use it to protection server and workstation data, as well as Office 365 data in the cloud." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789871) KB Ken B. Operations Manager > "We experienced this firsthand when a server had been decommissioned and we needed to retrieve a file from backup." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145784) JH Justin H. President and Owner > "We love how easy it is to setup and get a new backup running for a customer and how the monitoring helps free up our technicians to work on other tasks. " [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144322) LT Lauren T. Imaging Systems Administrator > "it takes a very long time to back up, it takes a very long time to restore from a backup and it is not an easy process to do" [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145068) CB CHAMSI B. IT Manager > "I got an opportunity to implement Cove’s incremental backup system and it was highly efficient for providing regular protection to the servers and..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796306) RS Rick S. Owner > "The billing and the limited amount of data provided for the price have been a constant headache." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144366) MH Marty H. Owner > "Being able to schedule recovery testing and also the ability to create standby images for a rapid restore in a critical situation, also provides the comfort of..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789796) KB Kevin B. Senior Systems Engineer > "Sometimes hard to navigate the portal. When logging in, it's not always the easiest to get to the locations we need." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142106) EG Eyal G. Head of Sales > "The quality of the backup system is exceptional, ensuring reliable and secure data preservation, while the restore process is user-friendly, efficient, and..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796475) DT Dejan T. Owner > "Pricing structure is a bit odd, servers and office machines are different prices despite no difference in actual setup use or features." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6814881) GC Greg C. Help Desk Engineer > "Cove takes everything about Data Protection and makes it both very secure and very accessible to anyone who will use either for themselves or their clients." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145889) JP Jeff P. Director of IT Operations > "It seems like the interface can be lagging or not as responsive as I would like it to be." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140521) SB Shahar B. ceo > "fast first install, easy configure, good backup and restore speed, backup with no influence on pc user because it backup mailbox and one drive directed from..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6790001) JS John S. IT Solutions Analyst II > "Sometimes the initialization errors can be a bit cryptic as well" [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142872) MS Matthew S. Sr. Systems Engineer > "The dashboard at-a-glance view gives the most meaningful information about all backups." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142380) SR Stephen R. CEO > "This makes it difficult to fine-tune backup policies for more complex environments where you may only want to protect certain folders, file types, or..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6798846) JK Jacob K. Engineer > "Thousands of file restores, numerous Hardware level restores have all gone without any issue." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142901) MM Michael M. Systems Engineer > "It's been in use for our customers for a number of years and cannot come up with a legitmate con." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142871) BB Brian B. CTO > "Update and version control is handled well on the backend, so we're not chasing patches or worrying about agent compatibility." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142061) MW Matt W. Sr. IT Administrator > "Probably related to me being restricted to the n-central dashboard instead of directly through a Cove dashboard, but finding and obtaining the agent can be a..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801160) RD Robert D. Level III Engineer > "Cove has been a smooth experience from start to finished and has really come in clutch with recovering a few environments after their servers crashed hard and..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142194) MM Michael M. NOC Engineer > "I guess the user interface could be modernized a bit, everything is fairly easy to find. But some of it does look a bit dated." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145060) CM Chris M. CTO > "Reliable backups, great features, including boot verification and standby images." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140415) UM Ulises M. Tech > "Interface can feel a bit dated and not always intuitive." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145023) RD Richard D. Owner > "I have been able to restore individual files and Microsoft 365 emails as needed. " [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144351) RD Robert D. Level III Engineer > "Failures, though rare, have not been detailed for a quicker resolution." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142194) JH Justin H. President and Owner > "We have had a great experience with Cove for backing up Servers and PCs and our Microsoft 365 clients." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144322) AM Andrew M. Director of Operations > "The recovery console looks and feels a bit old." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7141156) NW Nate W. Partner > "Cove does a decent job of BCDR at a cheaper price point then some of the other competitors like Axcient, Slide, Datto, etc. and it's simple to install and test." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140599) AA Alexander A. Network Engineer > "With TBs in overage, it will generate a hefty bill." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142189) CF Char F. President > "Incremental backups running in the background require no manual work, and our clients are never disrupted." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142216) DM Dan M. Director > "Lack of name recognition for our clients." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145257) RH Raymond H. COO > "Over a quarter of a century of utilizing Backup programs, cove data protection has provided one of the finest in regards to Backup, recovery, Disaster recovery..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791097) CJ Clyde J. Director > "It could s slightly hi pricing and does not seem to get cheaper by adding more servers. Plus if you reinstall you can be charged twice in the month for the..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791223) MS Matthew S. Sr. Systems Engineer > "Backing up extra products outside of Windows such as NAS', databases, etc., is very simple. " [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142380) AJ Andrew J. Technical Manager > "Also, 365 backup doesn't cover OneNote files natively and I don't believe it will back up an online email archive." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801558) TH Timothy H. Project Engineer > "The backup and restore process rarely and issues and when needed support is amazing. " [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142926) CL Colwyn L. I.T Manager > "Sometimes you are not able to cut and paste them so you end up having to take a picture when working on a remote machine." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791328) AR Aaron R. System Engineer > "Support has been very helpful in problems with why backups did not complete successful, server issues not cove." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140466) ES Ethan S. Owner > "Email alerts are lacking." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140369) CM Chris M. CTO > "As N-Able partners, we appreciate that we have many avenues to ask questions and get answers, and the fast, reliable backups keep us he." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140415) JC Jeff C. President > "I question if they are even legit, as they continue to charge for services even after notification of cancellation." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6821421) EC Eric C. IT Consultant > "Overall, Cove Data Protection has been a dependable backup platform for endpoint and server protection." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142861) MN Mike N. Managing Director > "There have been some issues with O365 SharePoint licencing and backups that have driven us down path we did not want to go." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6794957) AT Allan T. Technical Account Manager > "I myself and a couple of my engineers were able to enroll servers with minimal training or effort. " [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140465) IF Iain F. Director > "The documentation is comprehensive but is keyword based, wrong keyword and you are not finding it, think bsod rather blue screen." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6793173) IB Igor B. Network Technician > "Cove Data Protection offers a simple and centralized way to manage backups across both Microsoft 365 and endpoints." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6790924) WK Warren K. Director > "This can make it challenging to quote monthly cost for client" [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6808106) AA Alexander A. Network Engineer > "Software has been working well for many years. When it comes to restoring data, it works flawlessly AS LONG AS you have succesfull back up." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142189) JS Jeff S. President > "I don't like that it's not a single pane of glass with N-Able. " [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144288) MZ Marcos Z. IT Support Specialist > "The efficiency of the incremental backups ensured that I could easily back up our critical systems many times in a day without a straining our internet..." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801361) JS James S. Strategic Solutions Consultant > "I recently tried to migrate an older distro of Linux to Azure using standby replication, and it was not fun. " [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791162) SC Shad C. Owner > "The cloud storage is dependable and scales well, while file management is intuitive and easy to navigate." [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142215) JK Jarrett K. IT Manager > "I am unsure about what the process will be when I need to restore data to a replacement PC for a failed workstation" [See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6798716) [View Reviews](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) ## User interface 4.17 (72) 4.63 (371) ### Features ConnectWise RMM 20/44 - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - Anti Virus - API - Audit Trail - Backup and Recovery - Billing & Invoicing - Build Automation - Compliance Management - Configuration Management - Contract/License Management - CRM - Customizable Reports - Dashboard - Endpoint Protection - Event Logs - Generative AI - Help Desk Management - Inventory Management - Issue Management - IT Asset Tracking - Maintenance Scheduling - Mobile Device Management - Network Monitoring - Patch Management - Performance Metrics - Policy Management - Real-Time Analytics - Real-Time Reporting - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Scheduling - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Support Ticket Management - Task Management - Third-Party Integrations - Vendor Management - Workflow Management [See all features](https://www.capterra.com/p/239557/ConnectWise-RMM/#features) Cove Data Protection Top features 24/44 - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - Anti Virus - API - Audit Trail - Backup and Recovery - Billing & Invoicing - Build Automation - Compliance Management - Configuration Management - Contract/License Management - CRM - Customizable Reports - Dashboard - Endpoint Protection - Event Logs - Generative AI - Help Desk Management - Inventory Management - Issue Management - IT Asset Tracking - Maintenance Scheduling - Mobile Device Management - Network Monitoring - Patch Management - Performance Metrics - Policy Management - Real-Time Analytics - Real-Time Reporting - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Scheduling - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Support Ticket Management - Task Management - Third-Party Integrations - Vendor Management - Workflow Management [See all features](https://www.capterra.com/p/163343/Backup-and-Recovery/#features) ### Recognition No recognitions have been awarded to ConnectWise RMM No recognitions have been awarded to Cove Data Protection ### Deployment & support ConnectWise RMM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Cove Data Protection Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ConnectWise RMM - By ConnectWise - Located in United States - Founded in 1982 Cove Data Protection - By N-able - Located in United States - Founded in ## Popular Comparisons [ConnectWise RMM](https://www.capterra.com/p/239557/ConnectWise-RMM/)[4.17 (72)](https://www.capterra.com/p/239557/ConnectWise-RMM/reviews/) vs [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (252)](https://www.capterra.com/p/13803/N-central/reviews/) Contact vendor for pricing Price $1.75 4.2 Features 4.2 4.2 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/13803-239557/N-central-vs-ConnectWise-RMM) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.63 (371)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (252)](https://www.capterra.com/p/13803/N-central/reviews/) Contact vendor for pricing Price $1.75 4.6 Features 4.2 4.7 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/13803-163343/N-central-vs-Backup-and-Recovery) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.63 (371)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.29 (196)](https://www.capterra.com/p/163344/N-sight/reviews/) Contact vendor for pricing Price $99/month 4.6 Features 4.2 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/163343-163344/Backup-and-Recovery-vs-N-sight) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.63 (371)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [Comet Backup](https://www.capterra.com/p/162943/Comet-Backup/)[4.73 (74)](https://www.capterra.com/p/162943/Comet-Backup/reviews/) Contact vendor for pricing Price $19/month 4.6 Features 4.5 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/162943-163343/Comet-Backup-vs-Backup-and-Recovery) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.63 (371)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.62 (148)](https://www.capterra.com/p/207618/Syncro/reviews/) Contact vendor for pricing Price $129/month 4.6 Features 4.4 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/163343-207618/Backup-and-Recovery-vs-Syncro) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.63 (371)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (331)](https://www.capterra.com/p/170401/ITGlue/reviews/) Contact vendor for pricing Price $29/month 4.6 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/163343-170401/Backup-and-Recovery-vs-ITGlue) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.63 (371)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.65 (248)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.6 Features 4.5 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/143536-163343/MSP360-Managed-Backup-vs-Backup-and-Recovery) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.63 (371)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.6 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/163343-184229/Backup-and-Recovery-vs-NinjaOne) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.63 (371)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [NAKIVO Backup & Replication](https://www.capterra.com/p/161328/NAKIVO/)[4.81 (457)](https://www.capterra.com/p/161328/NAKIVO/reviews/) Contact vendor for pricing Price $99one time 4.6 Features 4.7 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/161328-163343/NAKIVO-vs-Backup-and-Recovery) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.63 (371)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [ThreatLocker](https://www.capterra.com/p/195434/ThreatLocker-Control/)[4.89 (88)](https://www.capterra.com/p/195434/ThreatLocker-Control/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.6 Features 4.8 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/163343-195434/Backup-and-Recovery-vs-ThreatLocker-Control) [Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.63 (371)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) vs [ManageEngine Endpoint Central MSP](https://www.capterra.com/p/162091/ManageEngine-Desktop-Central-MSP/)[4.68 (79)](https://www.capterra.com/p/162091/ManageEngine-Desktop-Central-MSP/reviews/) Contact vendor for pricing Price $900/year 4.6 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/162091-163343/ManageEngine-Desktop-Central-MSP-vs-Backup-and-Recovery)