# Compare N-sight RMM vs IT Glue 2026 | Capterra > Unsure of what to choose? Check Capterra to compare N-sight RMM and IT Glue based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/163344-170401/N-sight-vs-ITGlue --- # N-sight RMM vs IT Glue Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: N-sight RMMIT Glue2/4 selected [N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.3 (195)](https://www.capterra.com/p/163344/N-sight/reviews/) [IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.6 (331)](https://www.capterra.com/p/170401/ITGlue/reviews/) [## N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.3 (195)](https://www.capterra.com/p/163344/N-sight/reviews/) Starting Price $99.00/month Value-for-Money 4.1 Functionality 4.2 Ease of Use 4.2 Customer Service 4 Reviews Sentiment TR PD Based on [195 reviews](#user-reviews) Positive 175 Neutral 13 Negative 7 [## IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.6 (331)](https://www.capterra.com/p/170401/ITGlue/reviews/) Starting Price $29.00/month Value-for-Money 4.4 Functionality 4.5 Ease of Use 4.6 Customer Service 4.4 Reviews Sentiment Based on [331 reviews](#user-reviews) Positive 321 Neutral 9 Negative 1 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Features in Managed Service Providers (MSP) Software Best performer 41 / 44 Only N-sight RMM - Anti Virus - Billing & Invoicing - Build Automation 26 / 44 User satisfaction User satisfaction 4.3 User reviews[195](https://www.capterra.com/p/163344/N-sight/reviews/) Ease of use 4.2 Functionality 4.2 Value for money 4.1 Customer support 4.0 User satisfaction 4.6 User reviews[331](https://www.capterra.com/p/170401/ITGlue/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.4 Customer support 4.4 Price starts from Price starts from $99Other, Per Month - Free version - Free trial Price starts from $29Per User, Per Month - Free version - Free trial Best for Best for N-sight is a tool designed for managed service providers (MSPs) and IT departments, resellers, and corporate IT teams. Best for IT Glue is designed to help IT professionals document SOPs, passwords, assets, vendors, and users. Whether you're running an IT team or an MSP, IT Glue centralizes and standardizes your documentation. ## User reviews Pros & cons TR Thane R. Director > "The alerting and automation tools are particularly useful, they allow us to proactively address issues before they become problems,..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807138) SV Sebastian V. IT-Consultant > "The Remote Access feature is very feature rich but are lacking in good performance, there are generally many freezes/hickups which i..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789717) PD Phil D. Director > "Using automated tasks allows us to keep devices healthy (there is also an automation cookbook which allows you access to prebuilt..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6835254) SV Sebastian V. IT-Consultant > "Some elements of the UI in All devices in management and monitoring is in dire need of a UI overhaul, some menus are not very apparent..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789717) TR Thane R. Director > "It gives us a clear, real-time overview of all client devices, and the automation features save a lot of manual effort." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807138) CF Chris F. Restaurant Systems Engineer > "Linux workstation integration is severely lacking as remote control is only available via Windows emulation (WINE) and installation is..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6800951) Sean O. Director > "The dashboard is clean and apart logicl, from one widget which still says "Feature Unavailable" (for which I am still to get an answer..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6872255) KS Kevin S. Senior Network Engineer > "The lack of cohesion between all the modules is inconvenient, cove backup and sentinel are entirely separate dashboards than the main..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6791336) TC Troy C. Founder > "As a remote monitoring and management (RMM) platform, it strikes the perfect balance between robust functionality and ease of use...." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801344) TG Tony G. CIO > "Scripting - most of my techs are not coding experts, and have difficulty creating tasks via automation. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801117) SK Sean K. IT Engineer > "The design, immediately I liked the layout, and the navigation as I wanted something that suited my own workflow needs, with minimal..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789753) TG Tony G. CIO > "Then without notice, the MSP Account was disabled. When this happened, customer service said the account expired, even though we'd..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801117) TC Troy C. Founder > "The built-in remote access (Take Control) is lightning-fast and reliable, enabling our team to provide immediate support without the..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801344) SW Spencer W. Systems Engineer > "I am not a huge fan of having to enter the admin password for the device every time I want to start a "take control" session." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6805755) Sean O. Director > "Deployment of the agent to new clients is simple enough, and using the "Take Control" facility, can be deployed remotely if desired." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6872255) DG Daniel G. Genereal I.T. Manager > "Cannot display my monitored systems in my time zone so it’s an unresolved issue" [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798961) TR Thane R. Director > "It's helped us improve response times, stay ahead of potential issues, and deliver consistent support across our client base." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807138) NF Nick F. CTO > "The monitors would also alert for things that didn't make sense and support could never solve the issues, so many got turned off." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796568) JK John K. Chief Strategy Officer > "Robust and intuitive platform delivering powerful tools for remote monitoring, patch management, and cybersecurity." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796754) HU Hindrik U. Group IT Manager > "slightly outdated user interface with a lot of small tabs and navigation menus that are not easy to use or click." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796363) HL Heath L. Helpdesk Engineer > "RMM through N-able allows us to do most of what we need to do from anywhere, which is valuable to us service engineers." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798835) MV Marcel V. Owner > "Not very good at sharing ticketing information with other PSA applications like Halo (for example)." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796718) DR Dustin R. CEO > "I use it to support about two hundred machines and overall it works for me and my IT business." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807742) MW Mark W. Director > "not great, the departments we speak to take ages to come back to us, the sales side is the worst, this is the second year we have..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790481) CS Chris S. Application Engineer > "I have avoided many issues and my customers have stayed online as I am able to perform corrective actions prior to small issues..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790816) TG Tony G. CIO > "Changing to "Notify" triggers a bunch of patch related alert, which is undesireable. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801117) AH Antonio H. IT Director > "Love the fact that when we use remote management, we see the device even when the user is logged out or when they are switching users." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6805756) TG Tony G. CIO > "This product experience has tainted my opinion about n-able as a whole, since I'm not somewhat concerned that the RMM or Cove backup..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801117) HU Hindrik U. Group IT Manager > "The central administration console, allowing to have quick overview and important actions available within a click." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796363) JF Jordan F. Technical Analyst > "Cannot see all base pricing and commitment." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807655) LC Lachlan C. Director and Senior Consultant > "It was quick to configure and deploy the basics with N-sight and the integrations make it valuable for streamlining processes." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6795895) AL Andre L. CISO > "Only chat tech support available. When there are problems with the agents, they are not self-healing." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789611) CF Chris F. Restaurant Systems Engineer > "Product excels when used primary for inventory and remote-control management of Windows PCs. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6800951) DL David L. Director of Research and Development > "Weird bugs occasionally, wish some products were more granular and less turn on or turn off." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6805920) MF Mike F. Owner > "I like the document backup feature which can be deployed with the simple click of a button and at modest cost. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789602) MF Mike F. Owner > "There is plenty to like. But due to experiences in the last year - especially with adopting Apple products into the system, and..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789602) TR Thane R. Director > "Remote access is fast and reliable, which is essential for delivering responsive support." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807138) MF Mike F. Owner > "The reports - such as the client inventory report have not been updated in the last 10+ years. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789602) SV Sebastian V. IT-Consultant > "This is the best and most function rich RMM tool I've used and I'm excited for it's future as it's evident N-able are actively..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789717) MF Mike F. Owner > "We have had substantial issues with adopting Mac's and the Apple RMM portion of the product. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789602) MV Mike V. Technical manager > "It works well and provides a dashboard that contains all the necessary components to provide IT services." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790058) JK Jarrett K. IT Manager > "I dislike that it times out and requires loggining in again after a few hours." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798748) HR Herman R. Owner > "Good options for login, account, master key or none" [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807580) LP Lee P. IT Director > "Their billing practices and support around billing can be frustrating." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6802872) HL Heath L. Helpdesk Engineer > "Aside from the extreme annoyance mentioned in the "what did you like least" portion, I have had few complaints, and find the tools..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798835) BH Brian H. Director of IT and Cybersecurity > "Pushing out scripts and software is sometimes challenging and unreliable." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6800967) KS Kevin S. Senior Network Engineer > "So i feel we are somewhat locked into the environment HOWEVER the customer service is great and they do seem to value our input and..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6791336) RO Rikiya O. IT support > "Introduction to users was not smooth in the past." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807564) BH Brian H. Director of IT and Cybersecurity > "Take Control is fantastic and the ability to open monitors in additional windows if wonderful." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6800967) AoKTH Albert or Kao-Teng H. System Admin > "It is frustrating when I have been typing for 15 minutes and everything disappears." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789784) CJ Clyde J. Director > "Good value for money when you concise the extras given and how the dashboard brings info from other products too." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789805) JL James L. President > "Move to the license commitment model is a big negative for us." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789573) BK Bill K. Director > "Some issues with Bitdefender, patching, as I said, but it's soo good to be able to jump on in the background and powershell" [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790148) MV Marcel V. Owner > "MSP Manager software is overly complicated and a closed system." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796718) AP Avery P. IT and Systems Analyst > "I am able for the most part to utilize the tools without need for outside assistance, and when I do need help N-Able consistently..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789362) FA Fredrik A. Vd > "Seems a little bit old in some departments and you get logged out to fast" [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6805777) TR Thane R. Director > "Overall, N-sight has become an integral part of how we deliver services to our clients." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807138) CS Chris S. Application Engineer > "I struggle to find solutions that are clear in the help files." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790816) LL Larry L. Technician and Sales > "Our success manager and solution engineers are keeping us on top of things so we can grow our business." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801189) RR Robert R. Owner Head tech > "patch management has too many errors." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796811) DL Derek L. IT Ops Mgr > "It's very intuitive and give administrators lots of remote control over the devices it manages." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789597) GM Gina M. Director of MIS > "Customer support took a while before finally helping us through our migration." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801219) MM Mackay M. Tech > "My overall experience has been good, but I have mainly only used the asset inventory features." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6813561) MV Mike V. Technical manager > "However, in our particular case, we don't utilise many of the services provided." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790058) MV Mike V. Technical manager > "It seems to provide most of the required services to help us provide our services to our clients." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790058) JL James L. President > "Integrations have been poor with Cove and Sentinel One. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789573) JY Jim Y. Tier Three Tech Specialist > "I love the interface & the ease of use as well as the ability to manage all our clients on a single platform." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789686) JM Jim M. CxO > "You might have to pay for additional that you wont use." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6799422) DL Derek L. IT Ops Mgr > "The Network Discovery module has been very helpful to find unmanaged machines." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789597) RY Robert Y. President > "Hard to navigate sometimes or do updating" [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798808) MF Mike F. Owner > "It has several helpful predefined checks. And the virus and backup tools are easy to use and among the best available. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789602) IF Iain F. Director > "Its development is stalled." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789955) BW Brian W. Partner > "Some RMM installation issues, but once those were worked out install was successful. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6802568) MV Mike V. Technical manager > "It is extremely expensive, especially for a small IT provider." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790058) JG John G. IT Manager > "There are advantages to going to the n-Central, but for the client's needs are, n-Sight was the best fit." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6795542) SM Scott M. Owner > "Lately, I don't care for all the upselling. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6800926) AP Avery P. IT and Systems Analyst > "Software is more the most part reliable and consistent, and still receives active updates." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789362) RR Ruben R. IT Manager > "Also, the url itself is not easy to remember" [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789726) RC Rj C. Service Manager > "Remote control is a must and this provides everything i need." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796461) KC Krunal C. Director > "Not good when comes to mass installation" [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6795514) [View Reviews](https://www.capterra.com/p/163344/N-sight/reviews/) DR Denuka R. Operations Manager > "The password injection integration with Datto RMM is especially powerful, allowing technicians to securely access systems without exposing..." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7059497) LP Lowell P. President > "It lacks document tagging, and the rich text controls seem to have two different/conflicting settings for headings with regard to how they show..." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6687230) DR Denuka R. Operations Manager > "I also value the ability to securely store 2FA details, which keeps everything in one place while maintaining strong security for the team." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7059497) OT OIivier T. CTO > "The support sometimes is slow and feature request takes time to implement. Although there are a lot of integration already baked in, some are..." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6821465) RG Randy G. AVP - Systems Administrator > "IT Glues core features work very well. When using just the website, the ability to easily add documentation (you can import directly from word or..." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6813613) VR Verified Reviewer COO > "I don't like the way it creates a default location completing certain actions, even when an address already exists." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7010203) LH Lewis H. infrastructure Engineer > "IT glue password management enables me and the team to manage, control and ensure fast customer support with ease of use by having all of the..." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7009497) CA Craig A. National Manager, Managed Service Delivery > "It can get a little complicated to configure some things, and the integrations with non-Kaseya products are a bit hit and miss." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7010216) TP Tejas P. IT Manager > "Great tool for Password management, Document management, asset management, site summary for the customers, contacts etc." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6821965) RG Randy G. AVP - Systems Administrator > "The UI can sometimes be a bit cumbersome to use - requiring multiple clicks to get where you need to go." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6813613) TS Terry S. Network Engineer > "We have lots of clients and helping them track their passwords and keep 2FA tokens, and the granular permissions for all the items is wonderful." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6821523) DM Dave M. Technician > "The integration between AutiTask and Datto RMM can be a bit off. " [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6827100) MS Mike S. IT Manager > "The ability to sync with our PSA as well as other software in our technology stack has saved time by reducing data entry as well as reduced user..." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6687112) SC Stefan C. Culsoltant > "It’s not so much a specific thing, more that it can be difficult for the slightly older ones in the IT field to figure out that they are not..." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6505290) AH Alex H. Pre Sales > "We switched to IT Glue as a new repository for our configuration, licensing and password recording due to its security and ability to link..." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6477705) HK Harrison K. Help Desk Manager > "The overall UI design leaves something to be desired." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7050427) JR Jaycob R. Application Project Manager > "IT Glue keeps getting better each year and their client support team is extensive and caring. if you need any support, their engineering support..." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7009520) RR Richard R. Technical Support > "Can be overwhelming at times especially when you're trying to locate something quickly but are currently helping another client" [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6828615) OT OIivier T. CTO > "However, there are some drawbacks. Despite these limitations, IT Glue remains a solid choice for centralized IT documentation, especially for..." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6821465) JJ Jack J. IT Director > "i find in kasya the support is sadly not always great and the problem with that is as products if it goes down its hard to get help" [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7009492) DS Dilak S. Senior Experience Designer > "Additionally, IT Glue allocates enterprise-grade security to secure information by leveraging SOC2 compliance and access control features." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6686735) AY Aaron Y. IT Technician > "There are a couple of things that have hindered my experience:-The quick search text input does not clear when switching between different..." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4808574) DS David S. Owner > "IT Glue helps me to keep organised but it also impresses clients because they always come to me asking for information about their systems and..." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6685798) AJ Andrew J. NOC Lead > "myglue sharing can be a bit difficult to deploy and manage for comanaged companies." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6803791) DS Dilak S. Senior Experience Designer > "With IT Glue allocates robust documentation framework that makes it super easy and effective to organize IT information in one central place." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6686735) AW Aaron W. President > "Passwords are not tested to make sure they are not on the dark web, Secure, or used multiple times. " [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6685890) LH Lewis H. infrastructure Engineer > "IT glue does exactly what it states it does with very little limitations on how you and the team can manage the customer data." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7009497) VR Verified Reviewer Service Delivery Manager > "Outages take our entire business offline due to the passwords being locked up." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6477446) CR Cheri R. Professional Services Manager > "It makes documentation efficient and accessible, which directly improves both internal operations and client support." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7009518) BH Brian H. Systems Administrator > "There hasn't been a way to import passwords directly into a user's personal password vault." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6301314) PG Preston G. Operations Manager > "The integrations with other platforms and systems, is the greatest strength and benefit on augmenting data with core systems in information." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6686061) AJ Andrew J. NOC Lead > "It feels very outdated and the level of per org customization isnt great." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6803791) HK Harrison K. Help Desk Manager > "Great product, I love the analytics in the backend for metrics with the team." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7050427) JG Justin G. IT Specialist > "We ran into some syncing issues." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6851303) MS Markus S. Director of Technology and Partnerships > "We love how it stores all documentation and user/device credentials, but mostly how it integrates with all other Kaseya/Datto products in K365." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6484837) AK Alfin K. MDS > "Bad interface with slow processing which makes a headache to the customer" [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6675490) Larry R. Operations Coordinator > "I like how you can see activity in the app, and see what data has been added and by whom." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6825166) DA Dallas A. Client Systems Administrator > "I find that the time I have spent taking training and then to do a long knowledge test is counter intuitive to my Work Time." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6686966) VR Verified Reviewer Knowledge Manager > "It provides a solid platform for us to manage all of our documentation; both internal and for clients." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6588738) Steve B. Marketing > "The ability to sync customer products or the ability to pull them from agreements via 3rd party PSA's doesn't seem to be there." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4804499) VR Verified Reviewer COO > "It provides an easy to document processes, manage passwords and collaborate with teams." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7010203) LK Lorenzo K. Security Project Engineer > "Frequent outages have caused internal frustration with the product." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6753958) SJ Simon J. Senior System Engineer > "This reduces onboarding time, minimizes errors, and boosts team collaboration." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6834996) DS David S. Owner > "if I had to say something i dont like it would be the price just because money is always a big consideration in business." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6685798) SS Sukhjit S. System Administrator > "Put in the time and effort to manage it properly and you'll reap massive rewards." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7059526) CA Cindy A. Vice President > "A little bit difficult to navigate at times." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6686940) CA Craig A. National Manager, Managed Service Delivery > "Ease of use mainly, and the ability to integrate with the other products in the Kaseya suite e.g. DRMM, AutoTask etc." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7010216) LK Lorenzo K. Security Project Engineer > "Kaseya's footprint on the product is discouraging." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6753958) Larry R. Operations Coordinator > "Entries are well-organized and have lots of options for capturing information." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6825166) Alan H. Chief Nerd > "Also, in many cases, the ITGlue staffers argue against the use cases people propose, saying that is not how it is done but, at the same time, not..." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4804666) DR Denuka R. Operations Manager > "I really like how IT Glue makes day-to-day work faster and more organised." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7059497) CP Chris P. Network Engineer > "Documents are not available." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6589818) BP Brittany P. Desktop Support Technician > "I have worked with IT Glue since I started my career in IT five years ago I love it and it has helped me succeed in assisting clients with..." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6690870) BD Bruno D. Director > "I like the mobile app less." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6439321) TP Tejas P. IT Manager > "Over experience with IT Glue is excellent and cannot think of any other tool as a document management system for the organization" [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6821965) CP Chris P. Help desk manager > "When the ITGlue servers go down, we are without access to our crucial client passwords." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4968420) DA Dallas A. Client Systems Administrator > "This allows me to see one dashboard and get access to things that use to take me several steps." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6686966) DP Derek P. Information Systems Manager > "Price, it is more expensive than other alternitives." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6689380) JG Justin G. IT Specialist > "Still, for organizations that value structured documentation and tight integrations, it's a worthy investment." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6851303) BS Brayden S. System Administrator > "The search feature among folders may sound harsh, but that is truly the ONLY gripe I have had with IT Glue." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4808581) JG Justin G. IT Specialist > "IT helped my team and I solidify our SOPs and miscellaneous documentation." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6851303) SN Sajid N. Systems Engineer > "Search sometimes breaks and does not give intended results though I know what I am searching is in it." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6178110) DT Danny T. VP Operations > "Making SOP documentation is a breeze! " [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7059495) MD Mike D. owner > "There is not a way to import passwords in to a subfolder, so if you are importing personal passwords they have to go in the root of a folder and..." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4663718) SS Sukhjit S. System Administrator > "They're constantly improving and taking feedback from the community - very happy with the future of the platform." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___7059526) BM Brian M. Principal > "Very occasionally, their system becomes inaccessible to me because of some internal DNS issue. " [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4966168) AY Aaron Y. IT Technician > "IT Glue allows us to save our clients' passwords, SOP, and site information. Because of it, the console is an essential tool in our product..." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4808574) DT Daniel T. Service Delivery Management > "Another challenge I faced was with the search functionality of IT Glue. While the platform does offer a search bar, it was not always accurate,..." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4664012) DM Donnie M. Business Development > "My overall experience with IT Glue has been positive due to its ability to centralize and organize documentation effectively." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6487851) CG Clayton G. IT Service manager > "Most of the time they can't reproduce my issue and then kind of drop it." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4808547) Malith W. Senior Systems Consultant > "I also like their efforts in merging AI capabilities to make it interesting and less and less painful to manage." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6439420) MM Mitchell M. IT Lead > "It doesn't integrate with every software or application that we use. " [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6014255) DS David S. TAM Proactive > "Easy to use, able to link documents and build out relationships that allow you to easily find information." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6822226) EH Elliot H. IT Support Engineer > "Integration with BMS is poor and has caused us many issues" [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4802823) DM Dave M. Technician > "I like the management of the domain names for each client. " [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6827100) CDM Carl-Darren M. Director > "Poor support." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6426998) EM Eric M. Network Engineer > "I have only been using it for a few months but so far it is a great time saver and best way to pull all the information I need into one location." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6476805) VR Verified Reviewer System Engineer > "Searches can sometimes be wonky and slow" [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___4805781) MS Mike S. IT Manager > "The ability to export all data on a customer-basis is also beneficial." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___6687112) BL Ben L. Director > "The search bar tool is pretty strange if you don't type in the right exact phrases or keywords, it's tricky to find your document." [See full review](https://www.capterra.com/p/170401/ITGlue/#Capterra___3603159) [View Reviews](https://www.capterra.com/p/170401/ITGlue/reviews/) ## User interface 4.29 (195) [IT Glue](https://www.capterra.com/p/170401/ITGlue/) 4.65 (331) ### Features N-sight RMM Top features 41/44 - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - Anti Virus - API - Audit Trail - Backup and Recovery - Billing & Invoicing - Build Automation - Compliance Management - Configuration Management - Contract/License Management - CRM - Customizable Reports - Dashboard - Endpoint Protection - Event Logs - Generative AI - Help Desk Management - Inventory Management - Issue Management - IT Asset Tracking - Maintenance Scheduling - Mobile Device Management - Network Monitoring - Patch Management - Performance Metrics - Policy Management - Real-Time Analytics - Real-Time Reporting - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Scheduling - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Support Ticket Management - Task Management - Third-Party Integrations - Vendor Management - Workflow Management [See all features](https://www.capterra.com/p/163344/N-sight/#features) IT Glue 26/44 - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - Anti Virus - API - Audit Trail - Backup and Recovery - Billing & Invoicing - Build Automation - Compliance Management - Configuration Management - Contract/License Management - CRM - Customizable Reports - Dashboard - Endpoint Protection - Event Logs - Generative AI - Help Desk Management - Inventory Management - Issue Management - IT Asset Tracking - Maintenance Scheduling - Mobile Device Management - Network Monitoring - Patch Management - Performance Metrics - Policy Management - Real-Time Analytics - Real-Time Reporting - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Scheduling - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Support Ticket Management - Task Management - Third-Party Integrations - Vendor Management - Workflow Management [See all features](https://www.capterra.com/p/170401/ITGlue/#features) ### Recognition No recognitions have been awarded to N-sight RMM IT Glue is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support N-sight RMM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos IT Glue Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details N-sight RMM - By N-able - Located in United States - Founded in IT Glue - By Kaseya - Located in United States - Founded in 2004 ## 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