# Compare N-sight RMM vs NinjaOne 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare N-sight RMM and NinjaOne based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/163344-184229/N-sight-vs-NinjaOne

---

# N-sight RMM vs NinjaOne Features and Cost Comparison

Last updated July 2nd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

N-sight RMMNinjaOne2/4 selected

[N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.3 (201)](https://www.capterra.com/p/163344/N-sight/reviews/)

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.7 (294)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

[## N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.3 (201)](https://www.capterra.com/p/163344/N-sight/reviews/)

Starting Price

$99.00/month

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.3

Customer Service

4

Reviews Sentiment

NB

Based on [201 reviews](#user-reviews)

Positive

181

Neutral

13

Negative

7

[## NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.7 (294)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [294 reviews](#user-reviews)

Positive

285

Neutral

5

Negative

4

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## Summary

* * *

Features in Managed Service Providers (MSP) Software

41 / 44

Only N-sight RMM

-   CRM

Best performer

42 / 44

Only NinjaOne

-   Generative AI
-   Vendor Management

User satisfaction

User satisfaction

4.3

User reviews[201](https://www.capterra.com/p/163344/N-sight/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.1

Customer support

4.0

User satisfaction

4.7

User reviews[294](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

$99Other, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

N-sight is a tool designed for managed service providers (MSPs) and IT departments, resellers, and corporate IT teams.

Best for

NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console.

## User reviews

Pros & cons

NB

Nick B.

Systems Engineer

> "N-sight is a comprehensive tool that we use everyday to keep informed on all of our device health, patches, and connectivity."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___7155256)

KW

Karrie W.

Senior Security Engineer

> "I spent a lot of time creating the necessary images required to do the branding, then when it finally got put in place, I was not happy..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___7178832)

AK

August K.

Managed services Engineer

> "N-sight RMM gives us strong control over managed devices and makes it easy to run scripts, monitor systems, and handle issues remotely."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___7157532)

SV

Sebastian V.

IT-Consultant

> "The Remote Access feature is very feature rich but are lacking in good performance, there are generally many freezes/hickups which i do..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789717)

Sean O.

Director

> "The dashboard is clean and apart logicl, from one widget which still says "Feature Unavailable" (for which I am still to get an answer..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6872255)

SV

Sebastian V.

IT-Consultant

> "Some elements of the UI in All devices in management and monitoring is in dire need of a UI overhaul, some menus are not very apparent to..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789717)

TR

Thane R.

Director

> "The alerting and automation tools are particularly useful, they allow us to proactively address issues before they become problems, and..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807138)

CF

Chris F.

Restaurant Systems Engineer

> "Linux workstation integration is severely lacking as remote control is only available via Windows emulation (WINE) and installation is..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6800951)

PD

Phil D.

Director

> "Using automated tasks allows us to keep devices healthy (there is also an automation cookbook which allows you access to prebuilt scripts)"

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6835254)

KS

Kevin S.

Senior Network Engineer

> "The lack of cohesion between all the modules is inconvenient, cove backup and sentinel are entirely separate dashboards than the main..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6791336)

TC

Troy C.

Founder

> "As a remote monitoring and management (RMM) platform, it strikes the perfect balance between robust functionality and ease of use. Whether..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801344)

JS

Jeff S.

President

> "Doesn't fully integrate with other products which is annoying, but I get used to it. "

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___7147191)

SK

Sean K.

IT Engineer

> "The design, immediately I liked the layout, and the navigation as I wanted something that suited my own workflow needs, with minimal..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789753)

TG

Tony G.

CIO

> "Scripting - most of my techs are not coding experts, and have difficulty creating tasks via automation. "

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801117)

TC

Troy C.

Founder

> "The built-in remote access (Take Control) is lightning-fast and reliable, enabling our team to provide immediate support without the need..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801344)

TG

Tony G.

CIO

> "Then without notice, the MSP Account was disabled. When this happened, customer service said the account expired, even though we'd been..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801117)

Sean O.

Director

> "Deployment of the agent to new clients is simple enough, and using the "Take Control" facility, can be deployed remotely if desired."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6872255)

SW

Spencer W.

Systems Engineer

> "I am not a huge fan of having to enter the admin password for the device every time I want to start a "take control" session."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6805755)

TR

Thane R.

Director

> "It gives us a clear, real-time overview of all client devices, and the automation features save a lot of manual effort."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807138)

DG

Daniel G.

Genereal I.T. Manager

> "Cannot display my monitored systems in my time zone so it’s an unresolved issue"

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798961)

JK

John K.

Chief Strategy Officer

> "Robust and intuitive platform delivering powerful tools for remote monitoring, patch management, and cybersecurity."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796754)

NF

Nick F.

CTO

> "The monitors would also alert for things that didn't make sense and support could never solve the issues, so many got turned off."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796568)

HL

Heath L.

Helpdesk Engineer

> "RMM through N-able allows us to do most of what we need to do from anywhere, which is valuable to us service engineers."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798835)

HU

Hindrik U.

Group IT Manager

> "slightly outdated user interface with a lot of small tabs and navigation menus that are not easy to use or click."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796363)

CS

Chris S.

Application Engineer

> "I have avoided many issues and my customers have stayed online as I am able to perform corrective actions prior to small issues becoming..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790816)

MV

Marcel V.

Owner

> "Not very good at sharing ticketing information with other PSA applications like Halo (for example)."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796718)

AH

Antonio H.

IT Director

> "Love the fact that when we use remote management, we see the device even when the user is logged out or when they are switching users."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6805756)

MW

Mark W.

Director

> "not great, the departments we speak to take ages to come back to us, the sales side is the worst, this is the second year we have waited..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790481)

HU

Hindrik U.

Group IT Manager

> "The central administration console, allowing to have quick overview and important actions available within a click."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796363)

TG

Tony G.

CIO

> "Changing to "Notify" triggers a bunch of patch related alert, which is undesireable. "

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801117)

VR

Verified Reviewer

Owner

> "Presently, I am working with a different RMM and it is not as easy, but it has less limitations."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___7151359)

TG

Tony G.

CIO

> "This product experience has tainted my opinion about n-able as a whole, since I'm not somewhat concerned that the RMM or Cove backup could..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801117)

LC

Lachlan C.

Director and Senior Consultant

> "It was quick to configure and deploy the basics with N-sight and the integrations make it valuable for streamlining processes."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6795895)

AL

Andre L.

CISO

> "Only chat tech support available. When there are problems with the agents, they are not self-healing."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789611)

CF

Chris F.

Restaurant Systems Engineer

> "Product excels when used primary for inventory and remote-control management of Windows PCs. "

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6800951)

DL

David L.

Director of Research and Development

> "Weird bugs occasionally, wish some products were more granular and less turn on or turn off."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6805920)

MF

Mike F.

Owner

> "I like the document backup feature which can be deployed with the simple click of a button and at modest cost. "

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789602)

MF

Mike F.

Owner

> "There is plenty to like. But due to experiences in the last year - especially with adopting Apple products into the system, and price..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789602)

TR

Thane R.

Director

> "It's helped us improve response times, stay ahead of potential issues, and deliver consistent support across our client base."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807138)

MF

Mike F.

Owner

> "The reports - such as the client inventory report have not been updated in the last 10+ years. "

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789602)

SV

Sebastian V.

IT-Consultant

> "This is the best and most function rich RMM tool I've used and I'm excited for it's future as it's evident N-able are actively developing..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789717)

MF

Mike F.

Owner

> "We have had substantial issues with adopting Mac's and the Apple RMM portion of the product. "

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789602)

MV

Mike V.

Technical manager

> "It works well and provides a dashboard that contains all the necessary components to provide IT services."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790058)

JK

Jarrett K.

IT Manager

> "I dislike that it times out and requires loggining in again after a few hours."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798748)

VR

Verified Reviewer

Owner

> "Its ease of use was because it had a lot of pre-defined features. "

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___7151359)

LP

Lee P.

IT Director

> "Their billing practices and support around billing can be frustrating."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6802872)

PG

Pam G.

Service Desk

> "I liked how intuitive the navigation of the main hub of RMM."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___7157284)

NB

Nick B.

Systems Engineer

> "It is difficult to find something I dislike about N-sight."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___7155256)

HL

Heath L.

Helpdesk Engineer

> "Aside from the extreme annoyance mentioned in the "what did you like least" portion, I have had few complaints, and find the tools..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798835)

BH

Brian H.

Director of IT and Cybersecurity

> "Pushing out scripts and software is sometimes challenging and unreliable."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6800967)

KS

Kevin S.

Senior Network Engineer

> "So i feel we are somewhat locked into the environment HOWEVER the customer service is great and they do seem to value our input and..."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6791336)

AoKTH

Albert or Kao-Teng H.

System Admin

> "It is frustrating when I have been typing for 15 minutes and everything disappears."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789784)

BH

Brian H.

Director of IT and Cybersecurity

> "Take Control is fantastic and the ability to open monitors in additional windows if wonderful."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6800967)

JL

James L.

President

> "Move to the license commitment model is a big negative for us."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789573)

CJ

Clyde J.

Director

> "Good value for money when you concise the extras given and how the dashboard brings info from other products too."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789805)

MV

Marcel V.

Owner

> "MSP Manager software is overly complicated and a closed system."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796718)

DR

Dustin R.

CEO

> "I use it to support about two hundred machines and overall it works for me and my IT business."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807742)

FA

Fredrik A.

Vd

> "Seems a little bit old in some departments and you get logged out to fast"

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6805777)

BK

Bill K.

Director

> "Some issues with Bitdefender, patching, as I said, but it's soo good to be able to jump on in the background and powershell"

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790148)

CS

Chris S.

Application Engineer

> "I struggle to find solutions that are clear in the help files."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790816)

AP

Avery P.

IT and Systems Analyst

> "I am able for the most part to utilize the tools without need for outside assistance, and when I do need help N-Able consistently delivers"

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789362)

RR

Robert R.

Owner Head tech

> "patch management has too many errors."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796811)

LL

Larry L.

Technician and Sales

> "Our success manager and solution engineers are keeping us on top of things so we can grow our business."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801189)

GM

Gina M.

Director of MIS

> "Customer support took a while before finally helping us through our migration."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801219)

DL

Derek L.

IT Ops Mgr

> "It's very intuitive and give administrators lots of remote control over the devices it manages."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789597)

JF

Jordan F.

Technical Analyst

> "Cannot see all base pricing and commitment."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807655)

MV

Mike V.

Technical manager

> "It seems to provide most of the required services to help us provide our services to our clients."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790058)

MV

Mike V.

Technical manager

> "However, in our particular case, we don't utilise many of the services provided."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790058)

JY

Jim Y.

Tier Three Tech Specialist

> "I love the interface & the ease of use as well as the ability to manage all our clients on a single platform."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789686)

JL

James L.

President

> "Integrations have been poor with Cove and Sentinel One. "

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789573)

DL

Derek L.

IT Ops Mgr

> "The Network Discovery module has been very helpful to find unmanaged machines."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789597)

JM

Jim M.

CxO

> "You might have to pay for additional that you wont use."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6799422)

MF

Mike F.

Owner

> "It has several helpful predefined checks. And the virus and backup tools are easy to use and among the best available. "

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789602)

RY

Robert Y.

President

> "Hard to navigate sometimes or do updating"

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798808)

BW

Brian W.

Partner

> "Some RMM installation issues, but once those were worked out install was successful. "

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6802568)

IF

Iain F.

Director

> "Its development is stalled."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789955)

JG

John G.

IT Manager

> "There are advantages to going to the n-Central, but for the client's needs are, n-Sight was the best fit."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6795542)

MV

Mike V.

Technical manager

> "It is extremely expensive, especially for a small IT provider."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790058)

TR

Thane R.

Director

> "Remote access is fast and reliable, which is essential for delivering responsive support."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807138)

RO

Rikiya O.

IT support

> "Introduction to users was not smooth in the past."

[See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807564)

[View Reviews](https://www.capterra.com/p/163344/N-sight/reviews/)

NO

Nelson O.

IT Systems Administrator

> "The user interface is clear and user, friendly, so monitoring devices, running scripts, software deployments and checking alerts can all be done very simply, without..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7109421)

BH

Bradley H.

Head of Managed Services

> "Originally we went with Atera for our primary RMM software, however we found some certain core fundamental features to be extremely painful (Script running, Remote..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7160504)

JK

Joe K.

System Administrator

> "It helps me and my team manage the health of remote machines, administer software, fix issues, track/log problems, and report on the overall well-being of the..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7006437)

ER

Ethan R.

IT Technician

> "Occasional issues where users with deteriorating internet connections will lock up the remote access tools, even when the internet quality has imporved."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004704)

RW

Rich W.

Executive Director

> "Patch management is reliable and automated, remote access is lightning fast, and the scripting/automation features have saved us dozens of hours."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7144382)

EK

Eric K.

Owner

> "I have a few clients that have NAS's on their network, however I really don't have a great way of backing them up (apart from replicating the data to a local..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7013710)

Smita T.

Data Scientist

> "My overall experience with a NinjaOne has been very positive and It is a reliable tool for daily IT operations that helps a manage devices, monitor systems, and..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7088154)

JH

James H.

IT Infrastructure Manager

> "We did struggle with support for our Rocky Linux based devices, the device agent seems to stop unexpectedly in our environment"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004691)

PA

Peter A.

Automation Engineer

> "They have feature parity and then some across their RMM and remote software that allows our team to manage a significant amount of endpoints with ease."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004719)

SG

Stephen G.

IT Manager

> "I ran the product along side other product trials and its vulnerability management was extremely poor and missed so many vulnerabilities."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7040627)

Bobby A.

Technical Support

> "Overall, our experience with NinjaOne has been very positive. Since moving over from Kaseya’s stack in February 2025, our team has had a much easier time managing..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7157139)

RW

Randal W.

Managing Partner

> "I did wish we could reset some of the alerts, especially on computers that have been offline for a while."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004714)

ET

Eldho T.

battery test tecnition

> "The HTML5-based user interface is highly responsive, allowing technicians to move quickly between dashboard"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7149593)

KC

Kevin C.

IT Intern

> "Some cons of NinjaOne are its limited integration options, feature gaps, and it's a little pricey."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6621839)

BH

Bradley H.

Head of Managed Services

> "Ninja nails all the fundamentals perfectly, and then you get onto the more advanced features which are all thoughtful changes with MSP's pains are the forefront of..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7160504)

Kevin Y.

Managing Director

> "However the solution was expensive with no remote support or helpdesk features in the standard license."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6799082)

TB

Tyler B.

Tier Two Technician

> "Submitting support tickets call all be done directly from the main dashboard and their documentation (Dojo) is easy to navigate and has plenty of resources."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635)

JH

Joe H.

Operations Director

> "It can become a little pricey if you have many users or a low number of users but very endpoint heavy."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6513916)

DN

David N.

IT Operations Manager

> "Overall NinjaOne is a really cost efficient RMM solution for you to monitor and manage either your Windows or macOS devices."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7132614)

AF

Allen F.

Director of Information Technology Solutions

> "I have struggled with the Apple integration a bit."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004828)

AN

Azamat N.

IT Support Engineer

> "The platform is intuitive, reliable, and streamlines device management, monitoring, and patching in a way that saves significant time."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004727)

WM

Will M.

Manager

> "There are a few item you can automate but it just causes more of a headache when doing so"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6788570)

JK

Joe K.

System Administrator

> "Ease of use, all of the functionality it offers, allows me to manage multiple sites for customer support, the dashboard allows me to identify and address problems..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7006437)

TJ

Timothy J.

IT Manager

> "The notifications telling users to reboot their machines after software updates has been called "Annoying" by our end users (it "nags" them every hour to reboot..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4941288)

DN

David N.

IT Operations Manager

> "It covers operating system and 3rd party apps and is pretty granular with how you can schedule patches."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7132614)

EE

Ed E.

Retail and Repair Operations

> "Does not integrate with Malwarebytes Endpoint which is our Endpoint of choice though we buy Malwarebytes from Ninja."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6065849)

GJS

Gert-Jan S.

Co-Owner and IT Security Expert

> "In every piece of the software, you sense that this has been built by MSP'ers for MSP'ers, the hardest part for an MSP company like us is to maintain your policies..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6428937)

TB

Tomson B.

IT Administrator

> "You can only manage it from the Ninja Console & cleaning up malware with it is quite difficult."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178)

PW

Palash W.

Operations Consultant

> "The ability to monitor, manage, and patch devices remotely without complicated setups has saved us time and headaches. While the ticketing system and integrations..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6729290)

Divaldo C.

CEO

> "It was difficult to start using because there was no price transparency, that is, they could very well make prices available without having to contact the company."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6163491)

DN

Dominik N.

CEO

> "It offers strong automation tools and reliable monitoring, which have helped streamline many day-to-day operations. While there are some limitations, such as the..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6782168)

TB

Tomson B.

IT Administrator

> "The bundled Bitdefender AV is quite lacking in management."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178)

VR

Verified Reviewer

IT Solutions Architect

> "Tiered and a la carte pricing that is perfectly centered, makes it”\*\* → “Tiered and a la carte pricing that is perfectly centered makes it”"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7145993)

TB

Tomson B.

IT Administrator

> "The extra integration items are somewhat lacking."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178)

Bobby A.

Technical Support

> "Remote access, ticket visibility, patching, and endpoint management are all easier to work with day to day."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7157139)

MT

Marek T.

CEO

> "The lack of seamless integration with popular applications and platforms made it more challenging to streamline workflows and consolidate information."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4792935)

VR

Verified Reviewer

IT Solutions Architect

> "Backup is now offered natively with NinjaOne and we have had no issues with its reliability, compatibility, or immutability."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7145993)

Patrick P.

System administrator

> "A little tiny issue here and there, but nothing their technical support weren't able to handle."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6060681)

VR

Verified Reviewer

IT Solutions Architect

> "Backup is now offered natively with NinjaOne and we have had no issues with its reliability, compatibility, or immutability."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7145993)

VR

Verified Reviewer

Systems Engineer

> "Well their remote access feature is not so robust and has some lag even with good bandwidth of internet."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3772357)

VR

Verified Reviewer

Engineer

> "It has significantly improved our team's efficiency by automating routine maintenance and remote support."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7076162)

Fabio S.

Quality, IT, Management Control

> "Fantastic: device inventory, remote management, one-click deploy of apps, etc... And for the "support" perspective, the alert system has anticipated lot of..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3286299)

TB

Tyler B.

Tier Two Technician

> "Automation is prevalent in this field and NinjaOne allows for us to explore this with no limits."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635)

KF

Kenneth F.

Accounting

> "Furthermore, the user interface was clunky and unintuitive, making it difficult for new users to quickly learn how to use the app."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4634633)

RW

Rich W.

Executive Director

> "I have been working with Ninja since their inception, bringing them into both of my organizations. When I switched to NinjaOne 10 years ago and it has been a..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7144382)

BS

Bill S.

Technologist

> "Support can be lacking and deploying policies can be difficult at times"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4649330)

TM

Tou M.

IT Technician

> "These strengths make it especially appealing for IT teams looking to streamline operations without dealing with overly complex systems."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7137723)

CE

Chalden E.

Network Technician

> "If you are not familiar with Group Policy editing and Command Prompt/Powershell, some of the features will be a bit intimidating for you."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3069158)

VR

Verified Reviewer

IT Solutions Architect

> "The GUI is granular for experienced IT professionals to appreciate, yet not being so overwhelming that new talent can dive right in to the environment."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7145993)

AM

Ailton M.

it

> "the search needs some work some times I need to find a pc and I have a hard time finding"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2957633)

DN

David N.

IT Operations Manager

> "Patching works well and the device insights is super helpful for troubleshooting issues."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7132614)

RS

Rick S.

Senior IT Specialist

> "Features that are missing for me at the moment is cross organization user accounts and SAML SSO but these are both in the pipeline."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2477067)

VR

Verified Reviewer

IT Solutions Architect

> "The GUI is granular for experienced IT professionals to appreciate, yet not so overwhelming that new talent can dive right into the environment."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7145993)

BF

Baptiste F.

IT Technician

> "This RMM can't be used via Linux, you can install the endpoint but not remotely connect to it."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2928916)

VR

Verified Reviewer

IT Solutions Architect

> "It does all the things it does well, which is exactly what is needed for anyone using its features. When everything else breaks, Ninja will still be there to help..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7145993)

Michael J.

Owner

> "The network monitor is outdated and very limited in its capabilities."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2755290)

JH

James H.

IT Infrastructure Manager

> "for an SME looking to consolidate platforms whilst also gaining better insight into our laptop and desktop estate, NinjaOne is an excellent platform."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004691)

NA

Nick A.

Technical Manager

> "SENSITIVE CONTENT HIDDEN\], (who I still deal with on a regular basis) from the outset knew that a deal of this size could be easily lost, so no pushy sales..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2408911)

SM

Scott M.

IT Director

> "Patch management is a bonus, They constantly update and fix bugs and issues."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7100478)

Christopher W.

System Admin

> "Lack of built in scripting."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2696351)

[View Reviews](https://www.capterra.com/p/184229/NinjaOne/reviews/)

## User interface

4.30 (201)

4.74 (294)

### Features

N-sight RMM

41/44

-   Active Directory Integration
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Anti Virus
-   API
-   Audit Trail
-   Backup and Recovery
-   Billing & Invoicing
-   Build Automation
-   Compliance Management
-   Configuration Management
-   Contract/License Management
-   CRM
-   Customizable Reports
-   Dashboard
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Help Desk Management
-   Inventory Management
-   Issue Management
-   IT Asset Tracking
-   Maintenance Scheduling
-   Mobile Device Management
-   Network Monitoring
-   Patch Management
-   Performance Metrics
-   Policy Management
-   Real-Time Analytics
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Scheduling
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management

[See all features](https://www.capterra.com/p/163344/N-sight/#features)

NinjaOne

Top features

42/44

-   Active Directory Integration
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Anti Virus
-   API
-   Audit Trail
-   Backup and Recovery
-   Billing & Invoicing
-   Build Automation
-   Compliance Management
-   Configuration Management
-   Contract/License Management
-   CRM
-   Customizable Reports
-   Dashboard
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Help Desk Management
-   Inventory Management
-   Issue Management
-   IT Asset Tracking
-   Maintenance Scheduling
-   Mobile Device Management
-   Network Monitoring
-   Patch Management
-   Performance Metrics
-   Policy Management
-   Real-Time Analytics
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Scheduling
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management

[See all features](https://www.capterra.com/p/184229/NinjaOne/#features)

### Recognition

N-sight RMM is recognized as a top-rated tool in 1 Capterra Shortlist reports

NinjaOne is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

N-sight RMM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

NinjaOne

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

N-sight RMM

-   By N-able
-   Located in United States
-   Founded in

NinjaOne

-   By NinjaOne
-   Located in United States
-   Founded in 2013

## Popular Comparisons

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Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.6

4.7

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/181954-184229/Iru-vs-NinjaOne)

[N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.30 (201)](https://www.capterra.com/p/163344/N-sight/reviews/)

vs

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[View full comparison](https://www.capterra.com/compare/163344-170401/N-sight-vs-ITGlue)

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (294)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

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Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.7

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/180609-184229/Action1-RMM-vs-NinjaOne)

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4.3

Features

4.3

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144309-163344/Atera-vs-N-sight)

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (294)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

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Contact vendor for pricing

Price

$67/month

4.5

Features

4.5

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/141792-184229/Pulseway-vs-NinjaOne)

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Features

4.5

4.3

Ease of Use

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Contact vendor for pricing

Price

$129/month

4.5

Features

4.3

4.7

Ease of Use

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[View full comparison](https://www.capterra.com/compare/144309-184229/Atera-vs-NinjaOne)

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vs

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Price

Contact vendor for pricing

4.3

Features

4.7

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/163344-180609/N-sight-vs-Action1-RMM)

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (294)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

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Contact vendor for pricing

Price

$24.9/month

4.5

Features

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4.7

Ease of Use

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