--- title: "Compare N-sight RMM vs Syncro 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare N-sight RMM and Syncro based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/163344-207618/N-sight-vs-Syncro" page_type: "comparison" language: "en" --- # N-sight RMM vs Syncro Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: N-sight RMMSyncro2/4 selected [N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.3 (203)](https://www.capterra.com/p/163344/N-sight/reviews/) [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.6 (149)](https://www.capterra.com/p/207618/Syncro/reviews/) [## N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.3 (203)](https://www.capterra.com/p/163344/N-sight/reviews/) Starting Price $99.00/month Value-for-Money 4.1 Functionality 4.3 Ease of Use 4.3 Customer Service 4 Reviews Sentiment NB Based on [203 reviews](#user-reviews) Positive 183 Neutral 13 Negative 7 [## Syncro](https://www.capterra.com/p/207618/Syncro/)[4.6 (149)](https://www.capterra.com/p/207618/Syncro/reviews/) Starting Price $129.00/month Value-for-Money 4.7 Functionality 4.4 Ease of Use 4.6 Customer Service 4.3 Reviews Sentiment Based on [149 reviews](#user-reviews) Positive 143 Neutral 5 Negative 1 ## Summary * * * Features in Managed Service Providers (MSP) Software Best performer 41 / 44 Only N-sight RMM - Active Directory Integration - Alerts/Notifications - Audit Trail 27 / 44 User satisfaction User satisfaction 4.3 User reviews[203](https://www.capterra.com/p/163344/N-sight/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.1 Customer support 4.0 User satisfaction 4.6 User reviews[149](https://www.capterra.com/p/207618/Syncro/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.7 Customer support 4.3 Price starts from Price starts from $99Other, Per Month - Free version - Free trial Price starts from $129Per User, Per Month - Free version - Free trial Best for Best for N-sight is a tool designed for managed service providers (MSPs) and IT departments, resellers, and corporate IT teams. Best for Built for MSPs and internal IT departments, Microsoft 365 administrators, IT consultants, and technology startups. ## User reviews Pros & cons NB Nick B. Systems Engineer > "N-sight is a comprehensive tool that we use everyday to keep informed on all of our device health, patches, and connectivity." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___7155256) KW Karrie W. Senior Security Engineer > "I spent a lot of time creating the necessary images required to do the branding, then when it finally got put in place, I was..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___7178832) AK August K. Managed services Engineer > "N-sight RMM gives us strong control over managed devices and makes it easy to run scripts, monitor systems, and handle issues..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___7157532) SV Sebastian V. IT-Consultant > "The Remote Access feature is very feature rich but are lacking in good performance, there are generally many freezes/hickups..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789717) TR Thane R. Director > "The alerting and automation tools are particularly useful, they allow us to proactively address issues before they become..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807138) SV Sebastian V. IT-Consultant > "Some elements of the UI in All devices in management and monitoring is in dire need of a UI overhaul, some menus are not very..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789717) PD Phil D. Director > "Using automated tasks allows us to keep devices healthy (there is also an automation cookbook which allows you access to..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6835254) CF Chris F. Restaurant Systems Engineer > "Linux workstation integration is severely lacking as remote control is only available via Windows emulation (WINE) and..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6800951) TC Troy C. Founder > "As a remote monitoring and management (RMM) platform, it strikes the perfect balance between robust functionality and ease of..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801344) KS Kevin S. Senior Network Engineer > "The lack of cohesion between all the modules is inconvenient, cove backup and sentinel are entirely separate dashboards than the..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6791336) SK Sean K. IT Engineer > "The design, immediately I liked the layout, and the navigation as I wanted something that suited my own workflow needs, with..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789753) JS Jeff S. President > "Doesn't fully integrate with other products which is annoying, but I get used to it. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___7147191) TC Troy C. Founder > "The built-in remote access (Take Control) is lightning-fast and reliable, enabling our team to provide immediate support without..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801344) TG Tony G. CIO > "Scripting - most of my techs are not coding experts, and have difficulty creating tasks via automation. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801117) TR Thane R. Director > "It gives us a clear, real-time overview of all client devices, and the automation features save a lot of manual effort." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807138) TG Tony G. CIO > "Then without notice, the MSP Account was disabled. When this happened, customer service said the account expired, even though..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801117) JK John K. Chief Strategy Officer > "Robust and intuitive platform delivering powerful tools for remote monitoring, patch management, and cybersecurity." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796754) SW Spencer W. Systems Engineer > "I am not a huge fan of having to enter the admin password for the device every time I want to start a "take control" session." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6805755) Sean O. Director > "The dashboard is clean and apart logicl, from one widget which still says "Feature Unavailable" (for which I am still to get an..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6872255) DG Daniel G. Genereal I.T. Manager > "Cannot display my monitored systems in my time zone so it’s an unresolved issue" [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798961) HL Heath L. Helpdesk Engineer > "RMM through N-able allows us to do most of what we need to do from anywhere, which is valuable to us service engineers." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798835) NF Nick F. CTO > "The monitors would also alert for things that didn't make sense and support could never solve the issues, so many got turned off." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796568) CS Chris S. Application Engineer > "I have avoided many issues and my customers have stayed online as I am able to perform corrective actions prior to small issues..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790816) HU Hindrik U. Group IT Manager > "slightly outdated user interface with a lot of small tabs and navigation menus that are not easy to use or click." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796363) AH Antonio H. IT Director > "Love the fact that when we use remote management, we see the device even when the user is logged out or when they are switching..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6805756) MV Marcel V. Owner > "Not very good at sharing ticketing information with other PSA applications like Halo (for example)." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796718) HU Hindrik U. Group IT Manager > "The central administration console, allowing to have quick overview and important actions available within a click." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796363) MW Mark W. Director > "not great, the departments we speak to take ages to come back to us, the sales side is the worst, this is the second year we..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790481) VR Verified Reviewer Owner > "Presently, I am working with a different RMM and it is not as easy, but it has less limitations." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___7151359) TG Tony G. CIO > "Changing to "Notify" triggers a bunch of patch related alert, which is undesireable. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801117) LC Lachlan C. Director and Senior Consultant > "It was quick to configure and deploy the basics with N-sight and the integrations make it valuable for streamlining processes." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6795895) TG Tony G. CIO > "This product experience has tainted my opinion about n-able as a whole, since I'm not somewhat concerned that the RMM or Cove..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801117) Sean O. Director > "Deployment of the agent to new clients is simple enough, and using the "Take Control" facility, can be deployed remotely if..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6872255) AL Andre L. CISO > "Only chat tech support available. When there are problems with the agents, they are not self-healing." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789611) CF Chris F. Restaurant Systems Engineer > "Product excels when used primary for inventory and remote-control management of Windows PCs. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6800951) DL David L. Director of Research and Development > "Weird bugs occasionally, wish some products were more granular and less turn on or turn off." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6805920) MF Mike F. Owner > "I like the document backup feature which can be deployed with the simple click of a button and at modest cost. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789602) MF Mike F. Owner > "There is plenty to like. But due to experiences in the last year - especially with adopting Apple products into the system,..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789602) TR Thane R. Director > "It's helped us improve response times, stay ahead of potential issues, and deliver consistent support across our client base." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807138) MF Mike F. Owner > "The reports - such as the client inventory report have not been updated in the last 10+ years. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789602) SV Sebastian V. IT-Consultant > "This is the best and most function rich RMM tool I've used and I'm excited for it's future as it's evident N-able are actively..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789717) MF Mike F. Owner > "We have had substantial issues with adopting Mac's and the Apple RMM portion of the product. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789602) MV Mike V. Technical manager > "It works well and provides a dashboard that contains all the necessary components to provide IT services." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790058) JK Jarrett K. IT Manager > "I dislike that it times out and requires loggining in again after a few hours." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798748) VR Verified Reviewer Owner > "Its ease of use was because it had a lot of pre-defined features. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___7151359) LP Lee P. IT Director > "Their billing practices and support around billing can be frustrating." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6802872) PG Pam G. Service Desk > "I liked how intuitive the navigation of the main hub of RMM." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___7157284) NB Nick B. Systems Engineer > "It is difficult to find something I dislike about N-sight." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___7155256) HL Heath L. Helpdesk Engineer > "Aside from the extreme annoyance mentioned in the "what did you like least" portion, I have had few complaints, and find the..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798835) BH Brian H. Director of IT and Cybersecurity > "Pushing out scripts and software is sometimes challenging and unreliable." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6800967) KS Kevin S. Senior Network Engineer > "So i feel we are somewhat locked into the environment HOWEVER the customer service is great and they do seem to value our input..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6791336) AoKTH Albert or Kao-Teng H. System Admin > "It is frustrating when I have been typing for 15 minutes and everything disappears." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789784) BH Brian H. Director of IT and Cybersecurity > "Take Control is fantastic and the ability to open monitors in additional windows if wonderful." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6800967) JL James L. President > "Move to the license commitment model is a big negative for us." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789573) CJ Clyde J. Director > "Good value for money when you concise the extras given and how the dashboard brings info from other products too." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789805) MV Marcel V. Owner > "MSP Manager software is overly complicated and a closed system." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796718) DR Dustin R. CEO > "I use it to support about two hundred machines and overall it works for me and my IT business." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807742) FA Fredrik A. Vd > "Seems a little bit old in some departments and you get logged out to fast" [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6805777) BK Bill K. Director > "Some issues with Bitdefender, patching, as I said, but it's soo good to be able to jump on in the background and powershell" [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790148) CS Chris S. Application Engineer > "I struggle to find solutions that are clear in the help files." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790816) AP Avery P. IT and Systems Analyst > "I am able for the most part to utilize the tools without need for outside assistance, and when I do need help N-Able..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789362) RR Robert R. Owner Head tech > "patch management has too many errors." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796811) LL Larry L. Technician and Sales > "Our success manager and solution engineers are keeping us on top of things so we can grow our business." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801189) GM Gina M. Director of MIS > "Customer support took a while before finally helping us through our migration." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801219) DL Derek L. IT Ops Mgr > "It's very intuitive and give administrators lots of remote control over the devices it manages." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789597) JF Jordan F. Technical Analyst > "Cannot see all base pricing and commitment." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807655) MV Mike V. Technical manager > "It seems to provide most of the required services to help us provide our services to our clients." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790058) MV Mike V. Technical manager > "However, in our particular case, we don't utilise many of the services provided." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790058) JY Jim Y. Tier Three Tech Specialist > "I love the interface & the ease of use as well as the ability to manage all our clients on a single platform." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789686) JL James L. President > "Integrations have been poor with Cove and Sentinel One. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789573) DL Derek L. IT Ops Mgr > "The Network Discovery module has been very helpful to find unmanaged machines." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789597) JM Jim M. CxO > "You might have to pay for additional that you wont use." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6799422) MF Mike F. Owner > "It has several helpful predefined checks. And the virus and backup tools are easy to use and among the best available. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789602) RY Robert Y. President > "Hard to navigate sometimes or do updating" [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798808) BW Brian W. Partner > "Some RMM installation issues, but once those were worked out install was successful. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6802568) IF Iain F. Director > "Its development is stalled." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789955) JG John G. IT Manager > "There are advantages to going to the n-Central, but for the client's needs are, n-Sight was the best fit." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6795542) MV Mike V. Technical manager > "It is extremely expensive, especially for a small IT provider." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790058) TR Thane R. Director > "Remote access is fast and reliable, which is essential for delivering responsive support." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807138) RO Rikiya O. IT support > "Introduction to users was not smooth in the past." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807564) JY Jim Y. Tier Three Tech Specialist > "I love the interface & the ease of use as well as the ability to manage all our clients on a single platform." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789686) HU Hindrik U. Group IT Manager > "slightly outdated user interface with a lot of small tabs and navigation menus that are not easy to use or click." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796363) AP Aaron P. Owner > "Simple, straightforward one-screen interface." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6699496) JS Jeff S. President > "Doesn't fully integrate with other products which is annoying, but I get used to it. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___7147191) MJ Michael J. IT System Administrator > "I like the clean interface." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6791173) JL James L. President > "Integrations have been poor with Cove and Sentinel One. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789573) NL Nathan L. Owner and CEO > "Everything is at your fingertips and the integrations with the rest of the suites is perfect!" [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790006) NB Nick B. Systems Engineer > "It is difficult to find something I dislike about N-sight." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___7155256) DW Daniel W. General Partner > "I like the large integrations offered." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798776) RR Ruben R. IT Manager > "Also, the url itself is not easy to remember" [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789726) VR Verified Reviewer Owner > "Presently, I am working with a different RMM and it is not as easy, but it has less limitations." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___7151359) GM Gina M. Director of MIS > "Customer support took a while before finally helping us through our migration." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801219) DB Davy B. Administrator > "It's great and easy enough to use." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6797628) MV Mike V. Technical manager > "However, in our particular case, we don't utilise many of the services provided." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790058) AH Antonio H. IT Director > "Very easy to use. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6805756) RH Richard H. Director > "Support is not great but we can live with that." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6802962) [View Reviews](https://www.capterra.com/p/163344/N-sight/reviews/) AH Alan H. Chief Nerd > "Simplicity, quick learning curve, flexible scripting, and an all-in-one tool that I am slowly replacing 3rd-party tools..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7170018) CW Carly W. Front of House > "Some customers have a single email address for both personal and business use, but the system does not allow the same..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7061152) AW Andrew W. IT Helpdesk Specialist > "It provides us with a secure method of storing client contact information and has lots of great tools that help us do..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7066342) ML Marius L. Tier Three Helpdesk Technician > "Remote connections can sometimes be slow and there is no option to automatically reconnect to a workstation when it..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065252) Len K. CEO > "It gives experienced technicians the tools they need to build efficient workflows without forcing rigid processes. While..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064865) CK Chris K. Owner > "lack of integration with Open source tools like IT Flow, and when you call support they give you an excuse making it sound..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057029) SP Samitha P. Onsite Tech > "Syncro has been a reliable and efficient platform for managing endpoints, automating repetitive tasks, and handling client..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7111539) KH Kirk H. Manager > "I would say that if I had to pick something out that I didn't like would be the changing of the customers info should be..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064846) DT Diego T. Senior IT technician > "I like automation, scripting, ticket management, security and remote access, although, backgrounding tools & Splashtop..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065876) Spencer E. IT Managed Services Engineer > "UI/UX isn’t the slickest or most modern: Some users describe the interface as dated or less polished than newer..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7059174) AC Ashish C. Technical support > "The interface is user-friendly, and it helps streamline daily tasks such as ticket management, device monitoring, and..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112366) NT Nathan T. IT Technician and Voip Administrator > "I also think the cellar app could do with a little updating as it logs you out frequently and isn't as user friendly as..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7014407) VR Verified Reviewer System Admin > "Syncro’s backgrounding tools are extremely powerful and reliable, allowing me to troubleshoot and resolve issues quickly..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060732) MK Mack K. Technical Alignment Manager > "Main con is the interface is not the best compared to other solutions." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7135420) JM Jared M. System Engineer > "Delivering both RMM & PSA with high-end features for automation, policies, scripting out of the box helps make you more..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7019559) MK Mack K. Technical Alignment Manager > "Other minor issues all related to interface not being the best." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7135420) SC Shawn C. Lead Developer > "We rely heavily on the scripting capabilities and PowerShell automation, and Syncro executes them reliably across our..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7093481) SA Samuel A. Business Owner > "Not much to dislike about Syncro, my biggest issue would be that we are billed in USD whilst we are based in Australia." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065177) RM Romeo M. IT Engineer > "Syncro’s all-in-one platform makes managing tickets, invoicing, and remote monitoring seamless." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058101) AW Andrew W. IT Helpdesk Specialist > "I have to scroll back when managing alert tickets that are low priority." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7066342) SC Shawn C. Lead Developer > "The integration layer is strong—we connect AV tools, external RMM agents, and multiple third-party systems without..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7093481) JC Jennifer C. Account Manager > "Syncro doesn't offer quite the same level of robustness as some of its competitors." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065633) JE Joshua E. IT Manager > "The new integration with M365 is great because it makes password resets a breeze and eliminates the need to switch between..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7068481) RM Romeo M. IT Engineer > "Sometimes it is difficult to know which way to deploy scripts by policies." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058101) PV Prakash V. Mamager > "We like syncro RMM and Tickting tool it amazing very well build all together with great UI/UX help in our day to day..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112167) TS Tom S. Director > "Patch management - can be very buggy when trying to deploy feature updates (I.e. Windows 11 23H2)." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___6853180) CE Cydrina E. Tier One Helpdesk > "It assists greatly in managing the high intake volume of tickets we receive so that we can better assist our clientele." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060045) VR Verified Reviewer Infrastructure Engineer > "The user interface is not the greatest if you compare it to competitors, the mobile app is very limited" [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___6867324) JD Joe D. Senior System Engineer > "It helps provide pushing applications, updates and scripts but also to jump on the user's computer to help troubleshoot..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057055) MA Mohammed A. Sr. Systems Architect > "I am unable to update my note after submitting it." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060695) JT Jacob T. Network Engineer > "The pricing model is very reasonable and allows for smaller MSPs to get into the space without making huge commitments off..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065583) RwW Ross wimmersberger W. CEO > "I would say lack of full integrations with partners. " [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058581) SP Samitha P. Onsite Tech > "Syncro brings RMM and PSA together in one platform, which eliminates the need to juggle multiple tools." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7111539) MM Matthew M. Owner Director of IT > "The reporting, making your own report is not easy to do at all. " [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057121) AR Ashley R. COO > "It integrates nicely with existing tools in your stack, and the API is robust enough to cover any gaps." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060792) MM Matthew M. Owner Director of IT > "I have tried multiple times and never have been able to create a report." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057121) AC Ashish C. Technical support > "This makes it much easier for our team to manage multiple client devices and respond to issues quickly." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112366) NT Nathan T. IT Technician and Voip Administrator > "sometimes the site can be slow." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7014407) KH Kirk H. Manager > "Over it is a great tool to you when you have multiples of customer accounts and the ease of use is fantastic great for..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064846) BM Ben M. Senior Technician > "No idea if anyone's reported problems are getting addressed." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7042481) BM Ben M. Senior Technician > "Provides good remote access and monitoring functions and integrates with several security products." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7042481) DG David G. Owner > "Support was just ok and development velocity was slow." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7013682) MA Mohammed A. Sr. Systems Architect > "The integration with MS 365 also helps with registering users in the organization." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060695) BM Ben M. Senior Technician > "Clunky ticketing system." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7042481) AC Ashish C. Technical support > "The automation tools are also very helpful for reducing manual work and improving response time for support issues." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112366) Len K. CEO > "Project management needs work" [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064865) RB Ron B. Owner > "I was able to reduce my costs, and have better options to troubleshoot a machine without even remoting onto it." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057089) CF Cody F. IT Director > "years in and all of our complaints are cosmetic." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057023) JE Joshua E. IT Manager > "I also appreciate the baseline checks that help double check configurations, ensuring everything is set correctly." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7068481) PK Paul K. Senior Network Engineer > "The calendaring function and interface is very rudimentary, the script troubleshooting can be a bit difficult, and the..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4834115) BM Bill M. Chief Simplifer > "We like that we have an integrated platform and single pane of glass for PSA and RMM." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065760) DC David C. IT Assistant > "My biggest gripe however, is that we are unable to use our ticket metrics as one account is shared with reception who book..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823389) MW Michal W. Technical Engineer > "I like the most how easy it is to push PowerShell script, Asset management is also an advantage, I can filter assets..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058177) Brian W. Owner > "There are some things you can't do in the mobile app. " [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___5052509) CE Cydrina E. Tier One Helpdesk > "This helps to keep things organized when dealing with multiple clients at a time." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060045) MC Matthew C. Owner > "The alerts are lagging and notifies you of removed software 4 to 6 hours later, which isn't helpful then." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823749) CW Carly W. Front of House > "It's easy to see how much of each item remains, know exactly when to reorder, and quickly enter new stock as it arrives." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7061152) OB Otto B. Owner > "However does not use the PSA/billing as it would not work in the EU" [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823335) NS Nick S. Sales > "Coming from a more outdated system, it feels like a major upgrade—everything is more organized, secure, and centralized." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057049) MC Matthew C. Owner > "The user interface looks dated and needs a lot of improvement." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823749) DT Diego T. Senior IT technician > "Having these options to fit our workflo almost perfectly is amazing, is the thing I like most about Syncro." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065876) CG Clayton G. IT Service Manager > "I would not recommend to use the Integrated Remote connection tools yet. " [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823916) Ronen S. IT Administrator > "The seamless integration between these two features really streamlines our workflow." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057453) CW Christopher W. Owner > "Price is too high for the limited features I use." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4845022) MM Matthew M. Owner Director of IT > "Excellent, like I said, the invoicing and the ability to stay on one system which is invaluable. " [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057121) MR Matt R. CEO > "Can sometimes be difficult to get ahold of a human." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4834081) AC Ashish C. Technical support > "Overall, it simplifies managing multiple systems and keeps everything organized in one place." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112366) ND Nick D. CTO > "Support is lacking." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823767) JT Jacob T. Network Engineer > "The integrations are quite useful, and the remote access tool is now quite robust." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7065583) WB William B. Owner > "The recently revamped policy module is still less than ideal." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___3361749) MK Mack K. Technical Alignment Manager > "Syncro is a great all-in-one tool for MSP's." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7135420) HA Halion A. director of client services > "it gets the job done but the bugs can be annoying" [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___3820196) BB Ben B. Engineer > "The learning curve of Syncro is very quick and I picked it up almost immediately despite never using an RMM ticketing..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060728) VR Verified Reviewer Store Manager > "The lack of customization on the dashboard ui is a small complaint I have." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___2600344) Len K. CEO > "For security-minded and automation-driven MSPs, Syncro provides an excellent value." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064865) Spencer E. IT Managed Services Engineer > "UI/UX isn’t the slickest or most modern: Some users describe the interface as dated or less polished than newer..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7059174) NS Nick S. Sales > "Overall, it offers a modern, streamlined toolkit without the complexity or cost of many competitors." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057049) MK Mack K. Technical Alignment Manager > "Main con is the interface is not the best compared to other solutions." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7135420) MA Mohammed A. Sr. Systems Architect > "I love it; it is easy to enroll new assets and monitor them, seeing both hardware and software information." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060695) MC Matthew C. Owner > "The user interface looks dated and needs a lot of improvement." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823749) AC Ashish C. Technical support > "Overall, it simplifies managing multiple systems and keeps everything organized in one place." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7112366) VR Verified Reviewer Store Manager > "The lack of customization on the dashboard ui is a small complaint I have." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___2600344) CT Craig T. MSP Lead Engineer > "Ease of use, customization, support for many products. " [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7023599) CK Chris K. Owner > "lack of integration with Open source tools like IT Flow, and when you call support they give you an excuse making it sound..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057029) JM John M. IT Technician > "From a tech’s point of view, Syncro makes day to day work easier." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058112) RwW Ross wimmersberger W. CEO > "I would say lack of full integrations with partners. " [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7058581) ST Steve T. IT Coordinator > "Syncro is a user-friendly, time-saving application." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7029786) CG Clayton G. IT Service Manager > "I would not recommend to use the Integrated Remote connection tools yet. " [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4823916) SC Shawn C. Lead Developer > "The integration layer is strong—we connect AV tools, external RMM agents, and multiple third-party systems without..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7093481) CF Cody F. IT Director > "years in and all of our complaints are cosmetic." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7057023) JE Joshua E. IT Manager > "The new integration with M365 is great because it makes password resets a breeze and eliminates the need to switch between..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7068481) MR Matt R. CEO > "Can sometimes be difficult to get ahold of a human." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___4834081) AR Ashley R. COO > "It integrates nicely with existing tools in your stack, and the API is robust enough to cover any gaps." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060792) CW Carly W. Front of House > "Some customers have a single email address for both personal and business use, but the system does not allow the same..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7061152) MA Mohammed A. Sr. Systems Architect > "The integration with MS 365 also helps with registering users in the organization." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7060695) KH Kirk H. Manager > "I would say that if I had to pick something out that I didn't like would be the changing of the customers info should be..." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7064846) MK Mack K. Technical Alignment Manager > "The learning curve is small and everything is intuitive." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7135420) NT Nathan T. IT Technician and Voip Administrator > "sometimes the site can be slow." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7014407) MW Michael W. CEO > "The tool is amazing and fulfils all of our MSP needs." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7023054) DG David G. Owner > "Support was just ok and development velocity was slow." [See full review](https://www.capterra.com/p/207618/Syncro/#Capterra___7013682) [View Reviews](https://www.capterra.com/p/207618/Syncro/reviews/) ## User interface 4.31 (203) [Syncro](https://www.capterra.com/p/207618/Syncro/) 4.61 (149) ### Features N-sight RMM Top features 41/44 - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - Anti Virus - API - Audit Trail - Backup and Recovery - Billing & Invoicing - Build Automation - Compliance Management - Configuration Management - Contract/License Management - CRM - Customizable Reports - Dashboard - Endpoint Protection - Event Logs - Generative AI - Help Desk Management - Inventory Management - Issue Management - IT Asset Tracking - Maintenance Scheduling - Mobile Device Management - Network Monitoring - Patch Management - Performance Metrics - Policy Management - Real-Time Analytics - Real-Time Reporting - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Scheduling - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Support Ticket Management - Task Management - Third-Party Integrations - Vendor Management - Workflow Management [See all features](https://www.capterra.com/p/163344/N-sight/#features) Syncro 27/44 - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - Anti Virus - API - Audit Trail - Backup and Recovery - Billing & Invoicing - Build Automation - Compliance Management - Configuration Management - Contract/License Management - CRM - Customizable Reports - Dashboard - Endpoint Protection - Event Logs - Generative AI - Help Desk Management - Inventory Management - Issue Management - IT Asset Tracking - Maintenance Scheduling - Mobile Device Management - Network Monitoring - Patch Management - Performance Metrics - Policy Management - Real-Time Analytics - Real-Time Reporting - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Scheduling - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Support Ticket Management - Task Management - Third-Party Integrations - Vendor Management - Workflow Management [See all features](https://www.capterra.com/p/207618/Syncro/#features) ### Recognition No recognitions have been awarded to N-sight RMM Syncro is recognized as a top-rated tool in 2 Capterra Shortlist reports Best Value Managed Service Providers (MSP) Software (2022)  ### Deployment & support N-sight RMM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Syncro Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details N-sight RMM - By N-able - Located in United States - Founded in Syncro - By Servably - Located in United States - Founded in 2010 ## 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