# Compare N-sight RMM vs Autotask PSA 2026 | Capterra > Unsure of what to choose? Check Capterra to compare N-sight RMM and Autotask PSA based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/163344-223239/N-sight-vs-Autotask-PSA --- # N-sight RMM vs Autotask PSA Features and Cost Comparison Last updated May 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: N-sight RMMAutotask PSA2/4 selected [N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.3 (201)](https://www.capterra.com/p/163344/N-sight/reviews/) [Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)[4.2 (156)](https://www.capterra.com/p/223239/Autotask-PSA/reviews/) [## N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.3 (201)](https://www.capterra.com/p/163344/N-sight/reviews/) Starting Price $99.00/month Value-for-Money 4.1 Functionality 4.3 Ease of Use 4.3 Customer Service 4 Reviews Sentiment NB Based on [201 reviews](#user-reviews) Positive 181 Neutral 13 Negative 7 [## Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)[4.2 (156)](https://www.capterra.com/p/223239/Autotask-PSA/reviews/) Starting Price Contact vendor Value-for-Money 4 Functionality 4.2 Ease of Use 3.9 Customer Service 4.1 Reviews Sentiment Based on [156 reviews](#user-reviews) Positive 128 Neutral 22 Negative 6 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Managed Service Providers (MSP) Software Best performer 41 / 44 Only N-sight RMM - Anti Virus - Build Automation - Compliance Management 29 / 44 Only Autotask PSA - Vendor Management User satisfaction User satisfaction 4.3 User reviews[201](https://www.capterra.com/p/163344/N-sight/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.1 Customer support 4.0 User satisfaction 4.2 User reviews[156](https://www.capterra.com/p/223239/Autotask-PSA/reviews/) Ease of use 3.9 Functionality 4.2 Value for money 4.0 Customer support 4.1 Price starts from Price starts from $99Other, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for N-sight is a tool designed for managed service providers (MSPs) and IT departments, resellers, and corporate IT teams. Best for Not provided by vendor ## User reviews Pros & cons NB Nick B. Systems Engineer > "N-sight is a comprehensive tool that we use everyday to keep informed on all of our device health, patches, and connectivity." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___7155256) KW Karrie W. Senior Security Engineer > "I spent a lot of time creating the necessary images required to do the branding, then when it finally got put in place, I was not happy..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___7178832) AK August K. Managed services Engineer > "N-sight RMM gives us strong control over managed devices and makes it easy to run scripts, monitor systems, and handle issues remotely." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___7157532) SV Sebastian V. IT-Consultant > "The Remote Access feature is very feature rich but are lacking in good performance, there are generally many freezes/hickups which i do..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789717) Sean O. Director > "The dashboard is clean and apart logicl, from one widget which still says "Feature Unavailable" (for which I am still to get an answer..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6872255) SV Sebastian V. IT-Consultant > "Some elements of the UI in All devices in management and monitoring is in dire need of a UI overhaul, some menus are not very apparent to..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789717) TR Thane R. Director > "The alerting and automation tools are particularly useful, they allow us to proactively address issues before they become problems, and..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807138) CF Chris F. Restaurant Systems Engineer > "Linux workstation integration is severely lacking as remote control is only available via Windows emulation (WINE) and installation is..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6800951) PD Phil D. Director > "Using automated tasks allows us to keep devices healthy (there is also an automation cookbook which allows you access to prebuilt scripts)" [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6835254) KS Kevin S. Senior Network Engineer > "The lack of cohesion between all the modules is inconvenient, cove backup and sentinel are entirely separate dashboards than the main..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6791336) TC Troy C. Founder > "As a remote monitoring and management (RMM) platform, it strikes the perfect balance between robust functionality and ease of use. Whether..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801344) JS Jeff S. President > "Doesn't fully integrate with other products which is annoying, but I get used to it. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___7147191) SK Sean K. IT Engineer > "The design, immediately I liked the layout, and the navigation as I wanted something that suited my own workflow needs, with minimal..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789753) TG Tony G. CIO > "Scripting - most of my techs are not coding experts, and have difficulty creating tasks via automation. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801117) TC Troy C. Founder > "The built-in remote access (Take Control) is lightning-fast and reliable, enabling our team to provide immediate support without the need..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801344) TG Tony G. CIO > "Then without notice, the MSP Account was disabled. When this happened, customer service said the account expired, even though we'd been..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801117) Sean O. Director > "Deployment of the agent to new clients is simple enough, and using the "Take Control" facility, can be deployed remotely if desired." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6872255) SW Spencer W. Systems Engineer > "I am not a huge fan of having to enter the admin password for the device every time I want to start a "take control" session." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6805755) TR Thane R. Director > "It gives us a clear, real-time overview of all client devices, and the automation features save a lot of manual effort." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807138) DG Daniel G. Genereal I.T. Manager > "Cannot display my monitored systems in my time zone so it’s an unresolved issue" [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798961) JK John K. Chief Strategy Officer > "Robust and intuitive platform delivering powerful tools for remote monitoring, patch management, and cybersecurity." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796754) NF Nick F. CTO > "The monitors would also alert for things that didn't make sense and support could never solve the issues, so many got turned off." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796568) HL Heath L. Helpdesk Engineer > "RMM through N-able allows us to do most of what we need to do from anywhere, which is valuable to us service engineers." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798835) HU Hindrik U. Group IT Manager > "slightly outdated user interface with a lot of small tabs and navigation menus that are not easy to use or click." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796363) CS Chris S. Application Engineer > "I have avoided many issues and my customers have stayed online as I am able to perform corrective actions prior to small issues becoming..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790816) MV Marcel V. Owner > "Not very good at sharing ticketing information with other PSA applications like Halo (for example)." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796718) AH Antonio H. IT Director > "Love the fact that when we use remote management, we see the device even when the user is logged out or when they are switching users." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6805756) MW Mark W. Director > "not great, the departments we speak to take ages to come back to us, the sales side is the worst, this is the second year we have waited..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790481) HU Hindrik U. Group IT Manager > "The central administration console, allowing to have quick overview and important actions available within a click." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796363) TG Tony G. CIO > "Changing to "Notify" triggers a bunch of patch related alert, which is undesireable. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801117) VR Verified Reviewer Owner > "Presently, I am working with a different RMM and it is not as easy, but it has less limitations." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___7151359) TG Tony G. CIO > "This product experience has tainted my opinion about n-able as a whole, since I'm not somewhat concerned that the RMM or Cove backup could..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801117) LC Lachlan C. Director and Senior Consultant > "It was quick to configure and deploy the basics with N-sight and the integrations make it valuable for streamlining processes." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6795895) AL Andre L. CISO > "Only chat tech support available. When there are problems with the agents, they are not self-healing." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789611) CF Chris F. Restaurant Systems Engineer > "Product excels when used primary for inventory and remote-control management of Windows PCs. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6800951) DL David L. Director of Research and Development > "Weird bugs occasionally, wish some products were more granular and less turn on or turn off." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6805920) MF Mike F. Owner > "I like the document backup feature which can be deployed with the simple click of a button and at modest cost. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789602) MF Mike F. Owner > "There is plenty to like. But due to experiences in the last year - especially with adopting Apple products into the system, and price..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789602) TR Thane R. Director > "It's helped us improve response times, stay ahead of potential issues, and deliver consistent support across our client base." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807138) MF Mike F. Owner > "The reports - such as the client inventory report have not been updated in the last 10+ years. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789602) SV Sebastian V. IT-Consultant > "This is the best and most function rich RMM tool I've used and I'm excited for it's future as it's evident N-able are actively developing..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789717) MF Mike F. Owner > "We have had substantial issues with adopting Mac's and the Apple RMM portion of the product. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789602) MV Mike V. Technical manager > "It works well and provides a dashboard that contains all the necessary components to provide IT services." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790058) JK Jarrett K. IT Manager > "I dislike that it times out and requires loggining in again after a few hours." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798748) VR Verified Reviewer Owner > "Its ease of use was because it had a lot of pre-defined features. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___7151359) LP Lee P. IT Director > "Their billing practices and support around billing can be frustrating." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6802872) PG Pam G. Service Desk > "I liked how intuitive the navigation of the main hub of RMM." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___7157284) NB Nick B. Systems Engineer > "It is difficult to find something I dislike about N-sight." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___7155256) HL Heath L. Helpdesk Engineer > "Aside from the extreme annoyance mentioned in the "what did you like least" portion, I have had few complaints, and find the tools..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798835) BH Brian H. Director of IT and Cybersecurity > "Pushing out scripts and software is sometimes challenging and unreliable." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6800967) KS Kevin S. Senior Network Engineer > "So i feel we are somewhat locked into the environment HOWEVER the customer service is great and they do seem to value our input and..." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6791336) AoKTH Albert or Kao-Teng H. System Admin > "It is frustrating when I have been typing for 15 minutes and everything disappears." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789784) BH Brian H. Director of IT and Cybersecurity > "Take Control is fantastic and the ability to open monitors in additional windows if wonderful." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6800967) JL James L. President > "Move to the license commitment model is a big negative for us." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789573) CJ Clyde J. Director > "Good value for money when you concise the extras given and how the dashboard brings info from other products too." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789805) MV Marcel V. Owner > "MSP Manager software is overly complicated and a closed system." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796718) DR Dustin R. CEO > "I use it to support about two hundred machines and overall it works for me and my IT business." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807742) FA Fredrik A. Vd > "Seems a little bit old in some departments and you get logged out to fast" [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6805777) BK Bill K. Director > "Some issues with Bitdefender, patching, as I said, but it's soo good to be able to jump on in the background and powershell" [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790148) CS Chris S. Application Engineer > "I struggle to find solutions that are clear in the help files." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790816) AP Avery P. IT and Systems Analyst > "I am able for the most part to utilize the tools without need for outside assistance, and when I do need help N-Able consistently delivers" [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789362) RR Robert R. Owner Head tech > "patch management has too many errors." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6796811) LL Larry L. Technician and Sales > "Our success manager and solution engineers are keeping us on top of things so we can grow our business." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801189) GM Gina M. Director of MIS > "Customer support took a while before finally helping us through our migration." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6801219) DL Derek L. IT Ops Mgr > "It's very intuitive and give administrators lots of remote control over the devices it manages." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789597) JF Jordan F. Technical Analyst > "Cannot see all base pricing and commitment." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807655) MV Mike V. Technical manager > "It seems to provide most of the required services to help us provide our services to our clients." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790058) MV Mike V. Technical manager > "However, in our particular case, we don't utilise many of the services provided." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790058) JY Jim Y. Tier Three Tech Specialist > "I love the interface & the ease of use as well as the ability to manage all our clients on a single platform." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789686) JL James L. President > "Integrations have been poor with Cove and Sentinel One. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789573) DL Derek L. IT Ops Mgr > "The Network Discovery module has been very helpful to find unmanaged machines." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789597) JM Jim M. CxO > "You might have to pay for additional that you wont use." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6799422) MF Mike F. Owner > "It has several helpful predefined checks. And the virus and backup tools are easy to use and among the best available. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789602) RY Robert Y. President > "Hard to navigate sometimes or do updating" [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6798808) BW Brian W. Partner > "Some RMM installation issues, but once those were worked out install was successful. " [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6802568) IF Iain F. Director > "Its development is stalled." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6789955) JG John G. IT Manager > "There are advantages to going to the n-Central, but for the client's needs are, n-Sight was the best fit." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6795542) MV Mike V. Technical manager > "It is extremely expensive, especially for a small IT provider." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6790058) TR Thane R. Director > "Remote access is fast and reliable, which is essential for delivering responsive support." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807138) RO Rikiya O. IT support > "Introduction to users was not smooth in the past." [See full review](https://www.capterra.com/p/163344/N-sight/#Capterra___6807564) [View Reviews](https://www.capterra.com/p/163344/N-sight/reviews/) JJ Jacques J. Director > "Autotask PSA allows me to manage support tickets, company contracts, and client communication all within a..." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7004839) JJ Jacques J. Director > "In addition, the lack of native integration with Xero Online accounting is a missed opportunity, especially for..." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7004839) JJ Jacques J. Director > "Its contract management functionality is unmatched and absolutely essential for MSPs handling multiple Microsoft..." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7004839) DR Denuka R. Operations Manager > "The UI feels dated in places, and some screens aren’t as intuitive as they could be, especially when you’re..." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7054857) SJ Simon J. Senior System Engineer > "Autotask PSA streamlines service delivery with great ticket automation, solid reporting, and seamless billing." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6840326) DR Denuka R. Operations Manager > "It works, but it doesn’t always feel smooth, and sometimes you spend more time trying to clean up the layout..." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7054857) JJ Jacques J. Director > "I also appreciate how customisable the platform is, especially when configuring ticket and company views to..." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7004839) Rick B. Founder > "The product is seriously lacking in industry standard features. " [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7149911) DR Denuka R. Operations Manager > "What I liked most about Autotask PSA is how well it integrates different parts of the business into one platform." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7054857) KS Koos S. CTO > "Before Kaseya acquired Autotask it was very slow at times and looked old, but that's part of the past." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7004812) DR Denuka R. Operations Manager > "My overall experience with Autotask PSA has been very good. Once everything was configured to suit the business,..." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7054857) DG David G. Technicien > "There are many visual and textual elements that pollute the display because they are useless." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6386778) SS Shawn S. Senior Systems Administrator > "We were starting to outgrow and hit limitations of BMS, but now that we are using Autotask we feel we have a PSA..." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6827576) DM David M. Support Engineer > "Doesn't link well with the inventory of computers. " [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7054535) RG Randy G. AVP - Systems Administrator > "Additionally, it highlights issues and allows us to address them more quickly while also helping us track our..." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6813581) IB Isaac B. Intern Sales Responsible > "The UI/UX should be improved, because a lot of actions a user has to take doesn't make any sense (for example :..." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4964317) PM Philip M. Director of Professional Services > "How well it matched our ticketing process and improved capabilities. " [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7004811) DM David M. Support Engineer > "The invoice designer is not awesome. " [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7054535) VL Vince L. Director Application Development > "Overall it is a great system and once gotten used to it and adhering to the configurations and setups of..." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6631364) IB Isaac B. Intern Sales Responsible > "Implantations and Integrations are hard, sales process isn't logical and I even had to patch some intern process..." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4964317) DM David M. Support Engineer > "It has been a learning curve for our very small shop. But we couldn't live without it now. " [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7054535) DG David G. Technicien > "Smartphone app even worse than the web version" [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6386778) SB Steven B. Service Delivery Manager > "The online chat support staff were both knowledgeable and accessible during regular business hours in New..." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4966985) DG David G. Technicien > "Not ergonomic" [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6386778) Ravi B. CEO > "We're able to leverage heavily ticket automation in autotask resulting in a very high revenue per technical..." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___5016607) Jamie G. IT Manager > "When the options aren't customisable at all it really does hinder you." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4970625) BP Brittany P. Desktop Support Technician > "I have used multiple PSA resources and this is by far my favorite." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6699423) JK Jeremey K. Operations Director > "I am just comparing it to Teamwork Desk(More of a ticketing system than actual PSA), but out of the box,..." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4808154) IB Isaac B. Intern Sales Responsible > "As a PSA system, Autotask is working wonderfully for its ticketing system and contract management." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4964317) NF Nick F. Customer Success Specialist > "Integration with Quickbooks online does not work as hoped for" [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4966763) BC Brian C. Support Manager > "I also love the ability to customize ticket templates and place valuable related data like related ITGlue..." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4829537) JS Jordan S. Quality Assurance Manager > "It can be cumbersome to find exactly where to adjust something on the backend." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6062961) MW Monica W. Project Manager III > "Easy to access data and features. " [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7005216) ID Ivan D. Managing Partner > "There is the risk of losing yourself customizating worflows and tickets with a lot of detail, to later realize a..." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4478621) MW Monica W. Project Manager III > "Easy to develop and generate reports." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___7005216) DG David G. Technicien > "Not intuitive" [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6386778) RP Rahul P. PreSales Solution Consultant > "Centralized business operations management tool which can increase your productivity and profitability." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4964188) DG David G. Technicien > "Not user friendly" [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6386778) Kavindu Githsara K. System Specialist > "The centralization of data, scheduling, resource management, and integration capabilities are all great features..." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4667339) Kevin H. Head of Projects > "The project management features in Autotask still feel neglected and lack many features now considered to be..." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4871744) JS Jordan S. Quality Assurance Manager > "The overall presentation, use and customization of Autotask is what I appreciate most." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6062961) SC Samson C. Operations Manager > "Billing integration can be flaky at times and needs work in our option" [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___3698936) EH Ewan H. Senior Solutions Consultant > "It's been fantastic for managing service desk requests and incidents." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___5062766) FO Francis O. Cloud Infrastructure Engineer > "Unable to search keywords on the application and get results" [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4808079) VK Victor K. Systems Administrator > "What I like most about the Autotask PSA is the workflow rules." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6022857) Kevin H. Head of Projects > "The user interface is outdated which can make the platform difficult to use and configure." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4871744) JO Joshua O. Infrastructure Engineer > "This is one of the best IT service management I have used so far, very easy to use." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6508357) Kevin H. Head of Projects > "The procurement section is also cumbersome and lacks the flexibility needed by most businesses." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4871744) YB Yvonne B. Service Co-Ordinator > "I absolutely love AutoTask - it's easy to work with and manage tickets effectively." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6129405) VR Verified Reviewer President > "The design feels dated and not as intuitive as other solutions we've tried and in spite of several new releases,..." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___2959252) ID Ivan D. Managing Partner > "It allows us to reflect our specific needs on the app, and avoid mistakes." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4478621) SA Sunil A. President > "Does not provide a good Calendar view for Work distribution and management (It is crucial)" [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#SoftwareAdvice___3189860) IB Isaac B. Intern Sales Responsible > "Ticketing system is working woderfully." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4964317) VR Verified Reviewer President > "The KB section makes it hard to add images." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___3533992) SC Samson C. Operations Manager > "Very customisable needs a lot of setup but once you have it to your liking it great, saves us lots of time as a..." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___3698936) RP Rob P. CEO > "They changed to a dashboard system at login and frankly it is not that useful to us." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___3612601) Kevin H. Head of Projects > "We use APIs to solve problems that can't be solved inside Autotask." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4871744) VR Verified Reviewer Consultant > "Little bit confusing at the begining. But soon I catch it up." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___3540649) BP Bryan P. Director of Business Development > "It gets the job done and is a competent ticketing platform." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4996907) VR Verified Reviewer President > "Hard to use." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___3533992) Kavindu Githsara K. System Specialist > "It has made it much easier to track and manage our projects, resources, and clients." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___4667339) JD Joe D. President > "Horrible" [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___3433540) MT Micheal T. Marketing Director > "Autotask PSA has brilliant and easy to use features." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___6235046) MR Mahesh R. Assistant Manager - Service Delivery > "The report generation is a little slow sometimes." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___2539590) VR Verified Reviewer President > "Their extensive integration with vendors allows us to quickly link to items, such as asset details, directly..." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___2959252) TS Tyler S. CEO > "The worst support out of any software/service we use." [See full review](https://www.capterra.com/p/223239/Autotask-PSA/#Capterra___2690116) [View Reviews](https://www.capterra.com/p/223239/Autotask-PSA/reviews/) ## User interface 4.30 (201) [Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/) 4.22 (156) ### Features N-sight RMM Top features 41/44 - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - Anti Virus - API - Audit Trail - Backup and Recovery - Billing & Invoicing - Build Automation - Compliance Management - Configuration Management - Contract/License Management - CRM - Customizable Reports - Dashboard - Endpoint Protection - Event Logs - Generative AI - Help Desk Management - Inventory Management - Issue Management - IT Asset Tracking - Maintenance Scheduling - Mobile Device Management - Network Monitoring - Patch Management - Performance Metrics - Policy Management - Real-Time Analytics - Real-Time Reporting - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Scheduling - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Support Ticket Management - Task Management - Third-Party Integrations - Vendor Management - Workflow Management [See all features](https://www.capterra.com/p/163344/N-sight/#features) Autotask PSA 29/44 - Active Directory Integration - Activity Tracking - AI Copilot - Alerts/Notifications - Anti Virus - API - Audit Trail - Backup and Recovery - Billing & Invoicing - Build Automation - Compliance Management - Configuration Management - Contract/License Management - CRM - Customizable Reports - Dashboard - Endpoint Protection - Event Logs - Generative AI - Help Desk Management - Inventory Management - Issue Management - IT Asset Tracking - Maintenance Scheduling - Mobile Device Management - Network Monitoring - Patch Management - Performance Metrics - Policy Management - Real-Time Analytics - Real-Time Reporting - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Scheduling - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Support Ticket Management - Task Management - Third-Party Integrations - Vendor Management - Workflow Management [See all features](https://www.capterra.com/p/223239/Autotask-PSA/#features) ### Recognition N-sight RMM is recognized as a top-rated tool in 1 Capterra Shortlist reports No recognitions have been awarded to Autotask PSA ### Deployment & support N-sight RMM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Autotask PSA Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details N-sight RMM - By N-able - Located in United States - Founded in Autotask PSA - By Kaseya - Located in United States - Founded in 2004 ## Popular Comparisons [N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.30 (201)](https://www.capterra.com/p/163344/N-sight/reviews/) vs [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (253)](https://www.capterra.com/p/13803/N-central/reviews/) $99/month Price $1.75 4.3 Features 4.2 4.3 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/13803-163344/N-central-vs-N-sight) [Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)[4.22 (156)](https://www.capterra.com/p/223239/Autotask-PSA/reviews/) vs [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (253)](https://www.capterra.com/p/13803/N-central/reviews/) Contact vendor for pricing Price $1.75 4.2 Features 4.2 3.9 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/13803-223239/N-central-vs-Autotask-PSA) [N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.30 (201)](https://www.capterra.com/p/163344/N-sight/reviews/) vs [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.61 (149)](https://www.capterra.com/p/207618/Syncro/reviews/) $99/month Price $129/month 4.3 Features 4.4 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/163344-207618/N-sight-vs-Syncro) [Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)[4.22 (156)](https://www.capterra.com/p/223239/Autotask-PSA/reviews/) vs [Syncro](https://www.capterra.com/p/207618/Syncro/)[4.61 (149)](https://www.capterra.com/p/207618/Syncro/reviews/) Contact vendor for pricing Price $129/month 4.2 Features 4.4 3.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/207618-223239/Syncro-vs-Autotask-PSA) [N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.30 (201)](https://www.capterra.com/p/163344/N-sight/reviews/) vs [IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (340)](https://www.capterra.com/p/170401/ITGlue/reviews/) $99/month Price $29/month 4.3 Features 4.5 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/163344-170401/N-sight-vs-ITGlue) [Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)[4.22 (156)](https://www.capterra.com/p/223239/Autotask-PSA/reviews/) vs [IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (340)](https://www.capterra.com/p/170401/ITGlue/reviews/) Contact vendor for pricing Price $29/month 4.2 Features 4.5 3.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/170401-223239/ITGlue-vs-Autotask-PSA) [N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.30 (201)](https://www.capterra.com/p/163344/N-sight/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (294)](https://www.capterra.com/p/184229/NinjaOne/reviews/) $99/month Price Contact vendor for pricing 4.3 Features 4.5 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/163344-184229/N-sight-vs-NinjaOne) [Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)[4.22 (156)](https://www.capterra.com/p/223239/Autotask-PSA/reviews/) vs [Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (449)](https://www.capterra.com/p/144309/Atera/reviews/) Contact vendor for pricing Price $129/month 4.2 Features 4.3 3.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144309-223239/Atera-vs-Autotask-PSA) [N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.30 (201)](https://www.capterra.com/p/163344/N-sight/reviews/) vs [Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (449)](https://www.capterra.com/p/144309/Atera/reviews/) $99/month Price $129/month 4.3 Features 4.3 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144309-163344/Atera-vs-N-sight) [Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)[4.22 (156)](https://www.capterra.com/p/223239/Autotask-PSA/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (294)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.5 3.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/184229-223239/NinjaOne-vs-Autotask-PSA) [N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[4.30 (201)](https://www.capterra.com/p/163344/N-sight/reviews/) vs [Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/) $99/month Price $67/month 4.3 Features 4.5 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/141792-163344/Pulseway-vs-N-sight) [Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)[4.22 (156)](https://www.capterra.com/p/223239/Autotask-PSA/reviews/) vs [ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/)[4.08 (277)](https://www.capterra.com/p/107931/ConnectWise-Manage/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.1 3.9 Ease of Use 3.7 [View full comparison](https://www.capterra.com/compare/107931-223239/ConnectWise-Manage-vs-Autotask-PSA)