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eXsight vs Microcall: Which is a better fit?

Updated on December 22nd, 2024
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Summary
Key features rated by users
Features selected based on 3,345 reviews from Telephony users.
% Fit
Missing features
Not enough reviews
Feature ratings
VoIP Connection
--
VoIP
--
Call Routing
--
Call Center Management
--
Call Recording
NA
% Fit
Missing features
Not enough reviews
Feature ratings
VoIP Connection
NA
VoIP
NA
Call Routing
NA
Call Center Management
--
Call Recording
5.0
User satisfaction
4.3
User reviews14
Ease of use
4.2
Functionality
4.4
Value for money
4.3
Customer support
4.7
4.6
User reviews16
Ease of use
4.5
Functionality
4.6
Value for money
4.8
Customer support
4.9
Price starts from
Monthly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

Enterprises, companies and nonprofits of any size and across all industry verticals looking to control their communication expenses and mitigate corporate risk.

Microcall is highly scalable and can serve businesses of all sizes. Medium to large enterprise tend to derive the most value from the solution.

User reviews
pros & cons
Not enough reviews
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
16338
5 screenshots
128915
5 screenshots

eXsight

11/35
  • Auto-Dialer
  • Automatic Call Distribution
  • Callback Scheduling
  • Call Disposition
  • Call List Management
  • Call Recording
  • Call Reporting
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Chat/Messaging
  • Computer Telephony Integration
  • Conferencing
  • Interaction Tracking
  • IVR
  • Live Chat
  • Monitoring
  • Multi-Channel Communication
  • Predictive Dialer
  • Real-Time Monitoring
  • SMS Messaging
  • Text to Speech
  • Video Conferencing
  • Voice Mail
  • Activity Dashboard
  • Call Center Management
  • Caller ID
  • Call Monitoring
  • Call Routing
  • CRM
  • Customizable Reports
  • Reporting/Analytics
  • Third-Party Integrations
  • VoIP
  • VoIP Connection
See All features
Hide Telephony Software Features -

Microcall

Top Features
12/35
Show Telephony Software Features +

eXsight

--

Microcall

--

eXsight
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Microcall
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
eXsight
  • By MTS IntegraTRAK
  • Located in United States
  • Founded in 1983
Microcall
  • By Micro-Tel
  • Located in United States
  • Founded in 1979
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