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Sovos provides solutions and services to companies across all markets with emphasis on financial services, retail, manufacturing, digital services, insurance and new economies.
Very easy to use software, and amazing customer support. I have only needed support a few times, but every time it is so easy to get ahold of them and they resolve issues very quickly.
Occasionally there is a discrepancy in the total amount of tax collected versus the expected taxes due, but I would suspect in my case that it is due to errors in Amazon's tax collecting formulas.
They are always quickly available, friendly, helpful, supportive, and really listen to what your question or issue is. I really appreciate that...great business support and customer service.
Signing up for TaxJar has been the most disappointing experience our business has had in at least the past 3 years.
Autofile is very nice, navigation and articles/help/support through all the tax laws of each state is very useful.
Take the stress of overload out of your business.
This software was very easy to implement for our online sales and helps ensure we are collecting the appropriate taxes from customers and I no longer have to think about it.
For instance, if you are trying to fiugre out if you have nexus in a specific state by needed to know the number of transactions per year, it is really hard to find that info in here.
They have been very helpful and they have helped us a lot during the implementation process. Fully satisfied after the 3-4 months we were working together.
Very bad, the team assigned from Sovos had no experience with implementing with an Oracle ERP and did not understand any of the issues we were having.
It is a much better tax program than our old software,and we are able to get better reporting from this software as well.
Threshold reporting for various jurisdictions is a must and is missing.
Intuitive interface and robust help menu means that even if you don't know how to complete something you can figure things out fairly quickly.
I have noticed a large number of errors in calculating sales tax, had too many issues with the implementation team.
The software is pretty easy to understand and has most of the features you could want.
To many groups and the hand off from one group to the next is dismal.
TaxJar
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