---
title: "Compare WeTravel vs PayPal 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare WeTravel and PayPal based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/163474-207944/WeTravel-vs-PayPal"
page_type: "comparison"
language: "en"
---

# WeTravel vs PayPal Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

WeTravelPayPal2/4 selected

[WeTravel](https://www.capterra.com/p/163474/WeTravel/)[4.8 (528)](https://www.capterra.com/p/163474/WeTravel/reviews/)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/)

[## WeTravel](https://www.capterra.com/p/163474/WeTravel/)[4.8 (528)](https://www.capterra.com/p/163474/WeTravel/reviews/)

Starting Price

$79.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

Based on [528 reviews](#user-reviews)

Positive

512

Neutral

4

Negative

12

[## PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/)

Starting Price

$0.29

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.6

Customer Service

4.2

Reviews Sentiment

Based on [26,663 reviews](#user-reviews)

Positive

25,055

Neutral

1,076

Negative

532

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

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Free Trial

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of reviewers  
rated it above 4 stars

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Starting Price

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of reviewers  
rated it above 4 stars

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### Ezus

4.7 (61)

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Starting Price

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Per User,Per Month

Free Trial

Free Version

* * *

User rating

93%

of reviewers  
rated it above 4 stars

* * *

## Summary

* * *

Key features rated by users

Features selected based on 24,065 reviews from payment processing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

Data Security

4.8

Online Payments

4.8

Payment Fraud Prevention

4.7

Debit/Credit Card Processing

4.5

Expense Tracking

3.2

100%Fit

Feature ratings

Data Security

4.6

Online Payments

4.7

Payment Fraud Prevention

4.5

Debit/Credit Card Processing

4.5

Expense Tracking

3.9

User satisfaction

User satisfaction

4.8

User reviews[528](https://www.capterra.com/p/163474/WeTravel/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.7

Customer support

4.8

User satisfaction

4.6

User reviews[26,663](https://www.capterra.com/p/207944/PayPal/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.5

Customer support

4.2

Price starts from

Price starts from

$79Per Month

-   Free version
-   Free trial

Price starts from

$0.29Other, Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

More than 10,000 travel businesses trust WeTravel’s platform to power their operations, from tour operators to destination management companies to travel advisors to wellness retreat leaders.

Best for

PayPal caters to small business, eCommerce platforms, marketplace, enterprises, or developers and offers payment processing solutions.

## User reviews

Pros & cons

SM

Sherry M.

Executive Manager

> "Our company absolutely loves WeTravel for making it easy for our customers to pay, allowing us to build beautiful brochures and collect vital..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7120574)

DM

Daniel M.

Web and content manager

> "The only way to get 2, 3, 4, 5, 6, 7, 8, 9 is by setting it to “1” again. And that’s where the problem comes up: since the system presents..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7016407)

BM

Brian M.

President

> "Their platform offers an intuitive interface that streamlines payments, itineraries, and communication, allowing us to focus on creating..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7067890)

BG

Broc G.

Director and Owner

> "Sometimes we will start students in the class and need to make booking and invoice and we are not able to with WT. "

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7064071)

KS

Krystal S.

Owner

> "My favorite thing is being able to offer payment plans and modify them as needed and also make custom payment plans for certain regaistrants if..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7016253)

AC

Andres C.

Owner

> "They have blocked transactions already on the way to the bank, denied me information from the bank where the dispute was done, sadly I had to..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6544958)

BB

Britta B.

trips manager

> "I like that WeTravel provides payment plans and deadlines, provides fundraising options, handles follow-up reminders, collects all the funds,..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6763800)

JO

Jackie O.

Graphics Manager

> "The accounting aspect of our company having to pay for the credit card fees on refunded participant tours is definitely a negative."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6716621)

JO

Jackie O.

Graphics Manager

> "Ever since we started to work with WeTravel, our bookings, accounting and ability to distribute final tour documents and messages to all..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6716621)

AC

Andres C.

Owner

> "So you are paying them a big percentage of your earnings and they are not even helping you, the emails from the complaints department were..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6544958)

DM

Daniel M.

Web and content manager

> "The technical support, the closeness with the account managers (so far only two but great people), the level of automatization it provides, the..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7016407)

PB

Paola B.

Director

> "The commissions are excessive, this is a recurring comment from the clients."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7081357)

CB

Cami B.

Owner

> "I liked that WeTravel was easy for clients to navigate, and automated so much of the group travel process."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7191211)

AC

Andres C.

Owner

> "Later on, they won´t even allow me to have a phone call with them as emails are quite limited for something so serious."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6544958)

AO

Adrian O.

Marketing and Communications Manager

> "These features make the checkout process on our website smooth, clear, and stress-free for participants."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7066488)

AC

Andres C.

Owner

> "They will treat you like a thief and threaten you a legal action immediately if you don´t pay for the chargeback right away, no matter what. "

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6544958)

EH

Elizabeth H.

Owner

> "I like that I can easily manage payments and create and adjust payment plans."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7059844)

BS

Brian S.

President

> "No way to send links to pay for people who have paid a deposite"

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6741627)

AO

Adrian O.

Marketing and Communications Manager

> "The reporting tools are extremely useful and give us clear visibility over payments and performance."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7066488)

JN

Jackie N.

Founder, Podcaster, Trip Leader

> "I wish there were a real function for a full customer database (for example - in the current database, when more than one person is included in..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___5095779)

BM

Brian M.

President

> "We love working with WeTravel because it makes planning and managing group trips simple, efficient, and enjoyable."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7067890)

SS

Sibu S.

Co-founder

> "group emails (sent from your platform) are usually never received by the guests."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6666147)

AO

Adrian O.

Marketing and Communications Manager

> "Managing the funds we receive is also very easy and transparent, which saves us a lot of time and reduces errors."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7066488)

TP

Terry P.

Partner

> "It's very trying for me to take the data and build an invoice."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6609596)

DM

Daniel M.

Web and content manager

> "Great but it can be even better, as we are not using all the tools that the system provides, but it is because we do not need all of them,..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7016407)

PS

Patricia S.

Managing director

> "sometimes the cost is high and is very difficult to send money to suppliers not clients of WT."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6760661)

JL

Julia L.

VP, Operations

> "The platform is intuitive and user-friendly — not only for us as organizers but also for our customers, who consistently comment on how smooth..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6851103)

CC

Chaz C.

Owner

> "Hence our money is stuck in WeTravel and there are no other ways to get it out."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6586074)

VR

Verified Reviewer

Owner

> "Perfect Customer Support and Payment Processing, now is time to develop the supplier management process"

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7064313)

JW

John W.

President

> "Support contacts are not consistant."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6597141)

SG

Susan G.

Owner

> "Honestly, there are a lot of great features but the most important thing for me is to have an account rep who I can rely on to answer questions..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6731254)

AC

Andres C.

Owner

> "Also some CSR guys are pretty aggressive on the emails."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6544958)

JD

John D.

President

> "She has been patient with us as we fully implement integration and has taken the time with our management and staff to show us the system and..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7005735)

Joseph V.

President

> "Payments and main customer service is horrible."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6857311)

DS

David S.

Owner

> "I would further like to acknowledge and thank \[sensitive content hidden\] for the personalized, ongoing support she provides to upgrade and..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6838753)

WH

Walid H.

Managing Director

> "Not able to customise email notifications and communication with customers."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6165643)

CD

Catherine D.

UK Representative

> "It has been a massive help in reducing the amount of administration involved in booking clients and keeping track of them."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6719972)

CG

Carol G.

Owner

> "After sending every little piece of documentation they asked me for (some of them very sensitive information, but understandable because they..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4521793)

DS

David S.

Owner

> "We would especially like to acknowledge \[sensitive content hidden\] for her help in designing a custom program specifically tuned to our..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6838753)

Bitty R.

Manager

> "Do not manage travel operations or reservations for suppliers ."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___5028152)

DO

Daniela O.

Reservations Manager

> "We recently upgraded and the “Book Now” button has made the booking process much faster and smoother for our clients."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6886124)

KR

Kim R.

Owner and Operator

> "I can't imagine running my business without using WeTravel as my registration software."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6427193)

SM

Sherry M.

Executive Manager

> "WeTravel has been continually growing and changing and listens to their customer's needs"

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7120574)

DS

David S.

Owner

> "I no longer spend hours sending out pdf invoices to my clients, reminders to pay, and tracking how many people have signed up for each and..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4372165)

JS

Jill S.

Office Adminstrator

> "It also helped free up my mind since I had an acccurate way to receive traveler details and upgrades."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6623023)

AB

Angela B.

sales manager

> "the itinerary as a pdf - design is not perfect and would love to have more itinerary/quote features such as automatically dates ajustements in..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4628520)

JG

Jefferson G.

CEO Founder

> "The platform has made our day‑to‑day operations simpler and more organized."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7066345)

BH

Britta H.

Travel Consultant and Marketing

> "payment methods for clients are not amendable"

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6222003)

GG

Guillermo G.

CCO

> "It received many very good updates that improved the experience for all users, and the support service has also been excellent."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7079929)

JH

Jennifer H.

CEO

> "There isnt any possibility to download an excel file with a complete accounting sytle report of all transactions except for packages."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4644069)

Louisa C.

Customer Success Manager

> "WeTravel is incredible tool which allowed for a more enjoyable booking process for my team members, as well as more detailed, fun to digest..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6469096)

VR

Verified Reviewer

VP

> "Some 9 months after setting up our accounts, the platform was locked down without any notice - preventing customers from being able to submit..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4606497)

JN

Jackie N.

Founder, Podcaster, Trip Leader

> "I love the easy integration of the direct to checkout button, payment plans and tracking, low processing fees, money transfer options, and..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___5095779)

JC

Jessica C.

Marketing consultant

> "The widgets do not play well with Squarespace sites, which is fine if you're on Wordpress."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4378051)

SD

Sam D.

Head of Operations

> "Great efficient, ever evolving platform, enables us to have customers sign up and accept payments easily!"

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6597163)

RT

Rene T.

Sales & Operations

> "It doesn't work good with the clients from Europe especially France when they want to make a bank transfer, Wise works better."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___3979967)

TM

Tania M.

Jefe de Grupos

> "WeTravel has significantly improved the efficiency of managing travel bookings and payments."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6589931)

Peter P.

Founder

> "You can use only usd on your wetravel card, not possible to exchange money on the platform"

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4523771)

PP

Paul P.

CEO

> "I mostly use it as a tool o cate itineraries and share with clients, Hopefully I can use in the future more such as receiving payments and..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___5035723)

JL

Jeffrey L.

Owner

> "I guess the one issue I have is moving to the Pro version."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6056552)

HJ

Holly J.

Co-owner and COO

> "The primary way we use WeTravel is for trek registration and payment activities, and we can do what we need with the free version."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6120260)

CC

Craig C.

Teacher

> "The only real drawback is that some of the information is not found intuitively by me in your spreadsheets. "

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4644441)

GN

Greg N.

President and Director of Operations

> "They were informative, receptive to my questions, allows respond quickly to emails or phone calls - I would recommend them in a heartbeat!"

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6721702)

SB

Shane B.

President

> "Certain features are not as flexible and building a tour is not as dynamic as would be with other companies."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4925522)

MY

Mateo Y.

Sales Manager

> "WeTravel is an easy and effective way to organize payments and tours for all our passengers."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6786183)

BM

Bella M.

Managing director

> "The same gateway provider is some sketchy company that triggers all kinds of fraud warnings."

[See full review](https://www.capterra.com/p/163474/WeTravel/#SoftwareAdvice___4802644)

Louisa C.

Customer Success Manager

> "Made travel booking enjoyable for my team members rather than the typical confusing stressful process, allowed for customizable booking pages..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6469096)

AW

Alexis W.

President

> "It is really cumbersome to see the payment plan, and sometimes I need that information quickly."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4644811)

AU

Amanda U.

Owner travel agent

> "It is perfect for small travel businness, because you can charge your customer with not such a big fee."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6623177)

EC

Ellen C.

President

> "My clients are often confused when they see WeTravel branding instead of Excursions from the Square"

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4850680)

LA

Lilliana A.

General Manager

> "Our contact \[sensitive content hidden\] is always available and works with us with our feedback, resolve any questions, and explain new features."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6695669)

CC

Craig C.

Teacher

> "This did cause confusion with a traveler this year, since I told them they had not registered for a single room, when in fact they had.)"

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4644441)

JM

Joanie M.

President

> "It's been a pleasure to work with Michelle as she has been hands on and so helpful with every step of the process from initiating our pages to..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6533559)

JS

Jessica S.

CEO

> "It feels very text heavy and I wish there was a way to customize it a bit more."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4826053)

CL

Camille L.

Director

> "You will receive a complete training session if you need and all your staff will have access to itAn other very nice part is that you really..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___5031661)

HD

Heather D.

Owner

> "It is dificult and time consuming to make changes to a reservation."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4630049)

MR

Monica R.

Owner-Tour Operator

> "Their pro-active help, the ease with which my clients can pay for their trips."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6717685)

HM

Hilary M.

Founder & CEO

> "Handling discounts/promos is confusing with WeTravel."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4680742)

BM

Brian M.

President

> "It’s truly a game-changer for travel professionals."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7067890)

MI

Macarena I.

CEO

> "sensitive content hidden\] is efficient, but may be too busy and is not as quick solving problems as \[sensitive content hidden\] ."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4633858)

BM

Brian M.

President

> "Their platform offers an intuitive interface that streamlines payments, itineraries, and communication, allowing us to focus on creating..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7067890)

CC

Craig C.

Teacher

> "The only real drawback is that some of the information is not found intuitively by me in your spreadsheets. "

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4644441)

CB

Cami B.

Owner

> "I liked that WeTravel was easy for clients to navigate, and automated so much of the group travel process."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7191211)

CC

Craig C.

Teacher

> "The only real drawback is that some of the information is not found intuitively by me in your spreadsheets. "

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4644441)

JL

Julia L.

VP, Operations

> "The platform is intuitive and user-friendly — not only for us as organizers but also for our customers, who consistently comment on how smooth..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6851103)

MI

Macarena I.

CEO

> "sensitive content hidden\] is efficient, but may be too busy and is not as quick solving problems as \[sensitive content hidden\] ."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4633858)

AR

Amy R.

Head of Operations

> "The flexibility in inclusions and visual updates have been great."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6722304)

FA

Francisco A.

Travel Agent

> "Some tools are not easy to use or are unknown for me."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4732940)

SV

Sofia V.

President

> "They bring to my company the best purchase platform I could find to integrate into my website so far."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___3980538)

VR

Verified Reviewer

Owner

> "very basic."

[See full review](https://www.capterra.com/p/163474/WeTravel/#GetApp___4744966)

RP

Rob P.

President

> "Easy to use and integrate."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4952587)

JW

John W.

President

> "Support contacts are not consistant."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6597141)

RG

Reba G.

Yoga Teacher

> "It also integrates with MailChimp and my website easily."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___2408851)

CG

Carol G.

Owner

> "Their unprofessional behavior and lack of communication."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4521793)

JG

Jefferson G.

CEO Founder

> "The platform has made our day‑to‑day operations simpler and more organized."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7066345)

CM

Cat M.

Managing Director

> "Takes a while to get customer support."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4680976)

[View Reviews](https://www.capterra.com/p/163474/WeTravel/reviews/)

Melanie M.

Coach

> "The free version gives me plenty of options, including creating a custom PayPal.me link which makes sharing my business with others even easier. Whenever I've needed to reach out to..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129143)

VR

Verified Reviewer

Founder and Principal

> "In using the debit card, or if you use it as a bank account, it will sometimes randomly decline transactions (which can be super embarrassing), and even make transfers seem impossible..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7145449)

CD

Cody D.

Performance Head

> "Paypal easily adds my bank account and make secure payment using the email and the otp , even after i do my payment i got the invoice receipt over the email which is so useful for me."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7181696)

BZ

Briana Z.

Art Instructor

> "Accessing PayPal statements for PayPal Credit can be tricky- the bug is the page often won't load and the site encounters issues and error messages when trying to download statements."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7166632)

SR

Shawn R.

Graphic Design - Art and Creative Direction

> "Fast payments received from international clients, simple interface for creating professional invoices, reassuring security for transactions, handy mobile app for tracking payments on the..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7200986)

Deepeshkumar G.

Techno Functional Consultant

> "QR scanning facility is not available in my region and the international money transfer takes 24 hours hold in paypal account."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7148059)

NW

Nathaniel W.

Chef and Bartender

> "PayPal used to provide a lot of efficient money moves as far as quicker payments and efficient execution through apps that allow you to buy things such as plane tickets, hotels concerts,..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7199294)

Bruno M.

Sales Executive

> "Another disadvantage of PayPal is that it might limit the account in case of high sales volume, large transactions, or several failed attempts in a short period of time."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7188234)

VR

Verified Reviewer

Administrative

> "I also like the data managing feature of transaction history where I can review my past receipts and invoices, which helps me in expense management. Whenever I find any glitch like delays..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7186832)

Michelle C.

CEO

> "Some parts of PayPal can be confusing, especially when trying to understand fees, payment holds, invoices, prepaid cards, or why a payment method is not working the way expected."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7179833)

AP

Ashley P.

Founder, Princial Consultant

> "PayPal is a reliable payment solution for businesses that need a convenient way to send payments, receive money, track transactions, and maintain organized financial records."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7174661)

VR

Verified Reviewer

Software Engineer

> "In addition, customer support experiences may vary, and resolving account-related issues can sometimes take a long time. Although PayPal is widely trusted and convenient, these problems..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

JE

JoBeth E.

CEO

> "It allows me to send and receive money quickly, manage transactions in one place, and securely pay for goods and services without having to repeatedly enter financial information."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129494)

BB

Bruno B.

Creative

> "Limited Customization: Business tools, specifically in-app invoice customization and reporting, are described as dated or limited."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116070)

Deepak G.

Administrative executive

> "My overall experience with the PayPal is highly positive I would say that PayPal is the central application and portal to get money from most of the international vendors who are ready to..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7189314)

Rabindra K.

Network Security Administrator

> "The biggest drawbacks are the fees that add up quickly—especially the 3-4% currency conversion markup on international payments, the 1.75% instant transfer fee, and dispute charges for..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7055751)

Bruno M.

Sales Executive

> "What is more, PayPal has such advantages as High Security since all the financial data of the user is encrypted, availability in more than 200 international markets and numerous..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7188234)

NC

Nikki C.

permit technician

> "The main downsides of PayPal are the fees, especially for business transactions, and occasional holds on funds that can slow down cash flow."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7139057)

BH

Braden H.

Senior Product Designer

> "The product balances functionality and simplicity well, making payments, invoicing, and expense management accessible for different types of users. While there are opportunities to..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7195378)

SP

Susan P.

CEO-Owner

> "Even when I’m just making normal transactions, it can be frustrating if a payment gets flagged and my funds are temporarily frozen while verification is requested."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7167844)

VR

Verified Reviewer

Software Engineer

> "It has simplified online payments, invoicing, expense management, and record keeping by providing organized transaction data and easy access to payment history."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184779)

Tony U.

Co-Founder CMO

> "The main downside is that fees can build up over time, and when issues happen, refunds, disputes, or account reviews can sometimes feel slower than expected."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120000)

Sachin K.

Operations Manager

> "The ease of setup, broad integration support, and trusted reputation make it a practical option for freelancers, e-commerce businesses, and everyday users. While fees and occasional..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7148707)

VR

Verified Reviewer

Data Encoder

> "Additionally, the tendency to "freeze" accounts or hold funds for 21 days during sudden spikes in activity can be a major hurdle for small businesses."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7124768)

CA

Christopher A.

Commercial Director

> "The convenience in terms of the invoicing processes is incredible, and our sales department can easily create and transmit professional payment requests to our foreign distributors of..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116491)

AE

Amrin E.

Marketing Director

> "Occasionally, account reviews or verification requirements can slow down access to funds, which may be inconvenient for businesses that rely on quick cash flow."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7161766)

VR

Verified Reviewer

Software Engineer

> "I especially like the invoicing feature, detailed transaction history, and expense tracking, which make it easier to manage personal and business finances."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184779)

MM

Mark M.

Owner

> "The fee structure of PayPal can be very high if you don't know how to properly use it, or if you need to convert funds from one currency to another, which it often prompts you to do."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120131)

MK

MO K.

MD

> "PayPal is a solid, professional platform that makes sending and receiving payments very simple. While the fees are a bit high, the security and global acceptance make it worth using for..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7136550)

VR

Verified Reviewer

Administrative

> "The only thing I dislike about Pay Pal is the app glitches, like data loading issues or getting the payment notifications late."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7186832)

VR

Verified Reviewer

Software Engineer

> "It supports international transactions, making it very useful for freelancers, online businesses, and customers who buy products or services from different countries."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

Kabeer Q.

public relations

> "The Fee Tax: Watching $10 to $50 vanish from every major invoice feels painful, especially when competitors offer cheaper bank-to-bank transfers."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184118)

NO

Nelson O.

Systems administrator

> "I can send money to friends, pay bills, split expenses, and shop online with just my email or phone number, and the app makes everything feel quick and straightforward."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116834)

ET

Eldho T.

battery test tecnication

> "Funds can be held for up to 180 days if a "permanent limitation" is placed, which can be devastating for small business cash flow"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999)

PP

Piyusha P.

Customer service

> "I also appreciate the invoicing capabilities, buyer and seller protection features, and seamless integration with online stores and marketplaces."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7168831)

NAGESH B.

Sr Transaction Processing Officer

> "PayPal’s automated security systems are notoriously aggressive. If they detect a "spike" in your sales or a "suspicious" login, they can freeze your balance for 21 to 180 days."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433)

NM

Nicole M.

Breeder

> "There are so many different options to use with PayPal, I like that I can connect it with my eBay account and make purchases and it also has the pay later feature."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7155455)

NS

Naveed S.

computer typist

> "Sometimes payments get held or delayed unexpectedly for security reviews, which can slow down cash flow when dealing with tight deadlines."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7189422)

YL

Yasmine L.

Esthetician

> "I like how large PayPal has expanded, it feels like they were originally a payment processor a way to send funds, now I love how they have payment plan options, large loans, and they are..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7132237)

Wills S.

Brand Designer

> "PayPal made international commerce feel local. If you've ever tried to buy something from an independent creator halfway across the world, standard banking can be a nightmare of wire fees..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7182039)

DR

Dave R.

Manager

> "The platform has consistently provided a secure and convenient way to manage payments, with quick transaction processing and dependable buyer protection."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7183065)

EA

Estrella A.

Software Engineer

> "Their customer support chat is often unhelpful, and resolving account bugs or payment issues feels impossible with their automated messaging."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7180023)

DW

Dylan W.

Operations Manager

> "Creating invoices are an absolute breeze because it automatically generates the entire form based on just the payment information you used and submitted."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184946)

Valery C.

Digital Philanthropy Officer

> "Sometimes it is buggy with payments if you attach gift cards, and it becomes annoying to deal with since payments seems to go through but then don’t."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7177151)

Deepak G.

Administrative executive

> "they only charge the nominal fee of about 4% per transaction and I I have rarely used their customer support services free are easily available and there are no lags in the transfers of..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7189314)

VR

Verified Reviewer

Teacher

> "Also, sometimes the customer support takes a bit longer to resolve account holds or verification issues, which can delay urgent payments."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7159479)

Mai M.

Managing Director

> "The ease of linking your various accounts ands cards allows our clients to make payments without exposing personal financial details with us."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120918)

VR

Verified Reviewer

Software Engineer

> "Users may face extra charges for currency conversion, cross-border transactions, or receiving payments, which can reduce overall earnings."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

SP

Susan P.

CEO-Owner

> "What I like most about PayPal is how it reduces friction in everyday payments. Once my account is set up, I don’t have to repeatedly pull out my card or retype long billing details."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7167844)

Tanya D.

President

> "There were sometimes some glitches when trying to use it since one account was logged it, would not allow that to log out and change to make a payment."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7183841)

NN

Nyasia N.

Assistant Residence Manager

> "PayPal also provides strong security features that help protect personal and financial information, making users feel safe when sending or receiving money."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7191333)

DR

Dave R.

Manager

> "Transaction fees can be higher than some alternative payment platforms, particularly for business transactions or receiving certain types of payments."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7183065)

Sibahle N.

Customer service advisor

> "I love that I can use paypal to receive money from international banks with ease, I can then send that money to my local within minutes"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7199011)

Jennifer H.

Manager

> "However, higher fees, occasional account holds, and some integration cleanup with QuickBooks Online can be drawbacks."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7142902)

Shivajatkumar G.

Assistant IT OFFICER

> "I also appreciate its global reach, user-friendly platform, fast transactions, and commitment to protecting both customers and businesses from fraud.""

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7187922)

VR

Verified Reviewer

Founder

> "I understand the need for fraud prevention, but the way funds were held and limits were applied felt excessive given that we were already an established ecommerce business."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7154220)

AA

Abdalmeged A.

It engineer

> "Transaction history and invoicing tools are well-organized, making expense tracking straightforward for both personal and business use."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7154507)

VR

Verified Reviewer

CEO

> "In some cases, account limitations or holds on funds may occur without clear or timely communication, which can be frustrating."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7134942)

Yuriy Y.

Owner

> "It provided a secure, widely accepted platform for online payments and cross-border transactions, reducing friction and increasing confidence in everyday financial interactions."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7072314)

Alex M.

CEO

> "The fees for receiving payments via credit card can add up, and customer support can sometimes be slow to resolve disputes."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7177532)

EB

Emma B.

Financial Controller

> "We can easily track and audit all transactions and it integrates with our accounting software leading to quick and accurate reconciliation of accounts."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7084769)

RR

Rhonda R.

Administrator

> "It has too many items that it charges for, too many ways they try to take from users, and too little customer support."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7166187)

VR

Verified Reviewer

Software Engineer

> "PayPal offers a secure and user-friendly payment platform that makes sending, receiving, and managing payments very convenient."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184779)

VR

Verified Reviewer

Software Engineer

> "The biggest drawback is the transaction and currency conversion fees, which can become expensive for frequent international payments."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184779)

LL

Lois L.

Office Manager

> "Online businesses may vy for my purchases but I always select companies that use Paypal because I've learned to trust them. When a company uses PayPal they are using a company that..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7070741)

VR

Verified Reviewer

Systems Administrator

> "Some buyers struggled with paying the ‘extra’ goods and services fee for their ‘insurance’ that they had PayPal’s protection if something went awry but it was only a few."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7189235)

ET

Elena T.

CMO ecommerce

> "I personally like that you can easily create a business account in different currencies to create invoices, and it's super easy to integrate with WooCommerce or any other e-commerce..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7165284)

VR

Verified Reviewer

Admin

> "Bugs and Issues: Occasional app glitches like delayed notifications or login issues can disrupt the experience."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7126777)

ET

Eldho T.

battery test tecnication

> "The materials used and how well the item holds up over time. How effectively the product fulfills its intended purpose compared to its advertising. How intuitive and aesthetically..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999)

NHH

Nguyen H. H.

Deputy Service Manager

> "The customer support response times are not consistent and the customer may not be able to get a response when needed."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7163565)

Alexis L.

Owner

> "I enjoy the ability to invoice from the app effectively and for my customers to get it and submit payment immediately."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7139239)

VR

Verified Reviewer

Software Engineer

> "PayPal is that its transaction fees can sometimes be high, especially for small businesses, freelancers, and international payments."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

Abdelrahman A.

Associate Software Developer

> "Whether I am handling payments for custom development projects or managing financial transactions for a retail e-commerce page, PayPal provides a secure and universally trusted platform."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7105211)

Kabeer Q.

public relations

> "Dispute Drama: If you ever have to actually file a dispute, the interface becomes incredibly clinical and bureaucratic."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184118)

PP

Piyusha P.

Customer service

> "The user interface is intuitive, making payments, refunds, and account management simple even for non-technical users."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7168831)

AA

Anis A.

Software developer

> "PayPal provides a useful pay in 4 options but has no actual customer service for solutions regarding the program."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116929)

RS

Radha S.

Legal Assistant

> "I appreciate how easy it is to send and receive money, link multiple payment methods, and keep clear records of past transactions, which is especially helpful for online purchases and..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7121765)

PS

Peter S.

Backend Developer

> "My account has once be hold for like 21days, I dislike how they freeze account and also the high transaction fees"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7117323)

RC

Raul C.

Electrician

> "Great experience, I start using it to send or received money on the safetys way, after that paypal include the 4 payments program, that have been so usseful and succesful for me, have..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7075446)

JE

JoBeth E.

CEO

> "Additionally, when issues arise, such as holds or disputes, the resolution process can sometimes feel slow or lack clear communication"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129494)

SR

Shawn R.

Graphic Design - Art and Creative Direction

> "Fast payments received from international clients, simple interface for creating professional invoices, reassuring security for transactions, handy mobile app for tracking payments on the..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7200986)

BB

Bruno B.

Creative

> "Limited Customization: Business tools, specifically in-app invoice customization and reporting, are described as dated or limited."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116070)

BH

Braden H.

Senior Product Designer

> "The product balances functionality and simplicity well, making payments, invoicing, and expense management accessible for different types of users. While there are opportunities to..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7195378)

Kabeer Q.

public relations

> "Dispute Drama: If you ever have to actually file a dispute, the interface becomes incredibly clinical and bureaucratic."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184118)

ET

Eldho T.

battery test tecnication

> "The materials used and how well the item holds up over time. How effectively the product fulfills its intended purpose compared to its advertising. How intuitive and aesthetically..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999)

RS

Radha S.

Legal Assistant

> "Additionally, the interface can feel cluttered, and navigating to specific settings or resolving problems isn’t always intuitive."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7121765)

PP

Piyusha P.

Customer service

> "The user interface is intuitive, making payments, refunds, and account management simple even for non-technical users."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7168831)

MK

Michael K.

President

> "Some features and account options can also be difficult to navigate at first."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7207987)

VINAY P.

Engineer

> "Its wide acceptance across e-commerce websites and integration with many business platforms make it convenient for both personal and professional use."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7177541)

NAGESH B.

Sr Transaction Processing Officer

> "For most, this makes PayPal the "default" for any site they don't 100% trust."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433)

DD

Denise D.

Web Consultant

> "The ease of use and the ability to integrate PayPal buttons directly on my website are perhaps the best qualities of this product."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7114205)

LR

Lola R.

Creative Founder

> "Often, the download time on my MacBook Air is really slow, and even refreshing the URL is to no avail."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6657801)

SL

Sai L.

Assistantship

> "The platform is incredibly reliable, and the checkout process is seamless across most websites."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7170052)

SB

Sydney B.

Paralegal

> "The only thing I dislike is when I try and generate a label the website freezes on me."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6689832)

Konstantin P.

seo

> "It also allows to use integrated mendy other CRM systems."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7144577)

GI

Gabriel I.

Founder

> "Also, Paypal business doesn't have many options to integrate easily."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6761274)

DM

Darnell M.

Mentor

> "What I loved most about the PayPal app is the ease of use along with its detailed instructions."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7161692)

VR

Verified Reviewer

Director of Public Relations

> "I wish more people used PayPal, as it sometimes feels like it’s becoming less popular with younger users."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7078455)

YF

Yvon F.

Sales Development Representative

> "What I like most about Paypal is that is very easy to access with and its less hassle too."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7158523)

FL

Faith L.

Therapist

> "It can be difficult to navigate sometimes."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7181864)

MW

Mekailah W.

Owner

> "I mean it is beneficial, rewarding and i can use it for business or personal"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116337)

Dan M.

president

> "sometimes hard to get in to ."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184309)

ÁLvaro C.

Deploy Manager

> "It's very easy to use, with a clean interface that isn't cluttered with too much information."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7182139)

Jaquelyn L.

Tech

> "This company has really gone downhill and extremely unhelpful that will waste lots of your personal time"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116363)

DD

Denise D.

Web Consultant

> "I have been using PayPal since I started my online business and anytime there may be a customer service issue, they easily resolve it."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7114205)

RR

Rhonda R.

Administrator

> "It has too many items that it charges for, too many ways they try to take from users, and too little customer support."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7166187)

VB

Violet B.

Artist Representative

> "Other than not having the ability to speak directly with a human customer service rep now I still enjoy the program a lot."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7137391)

NHH

Nguyen H. H.

Deputy Service Manager

> "The customer support response times are not consistent and the customer may not be able to get a response when needed."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7163565)

Anya C.

Stay at home mom

> "The customer service is great at helping when you have a problem and there is no minimum to how much you have in your account."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7078426)

AE

Andrea E.

Illustrator and Designer

> "It was also hard to get in touch with a customer support agent that wasn't AI, which made communication a lot harder than it needed to be."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7144646)

Cristin H.

Office manager

> "It's a solid essential service with some clear areas that need improvement"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7179372)

MK

MO K.

MD

> "The transaction fees are a bit high, and the customer support can be slow to respond."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7136550)

[View Reviews](https://www.capterra.com/p/207944/PayPal/reviews/)

## User interface

[WeTravel](https://www.capterra.com/p/163474/WeTravel/)

4.76 (528)

[PayPal](https://www.capterra.com/p/207944/PayPal/)

4.65 (26,663)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting Integration

207

Important

ACH Payment Processing

150

Important

Activity Dashboard

120

Important

WeTravel

25/50

-   Accounting Integration
-   ACH Payment Processing
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Cash Management
-   Compliance Management
-   Contactless NFC
-   Credit Card Management
-   Credit Card Processing
-   CRM
-   Cryptocurrency Processing
-   Customer Database
-   Customizable Branding
-   Data Import/Export
-   Data Security
-   Data Synchronization
-   Debit/Credit Card Processing
-   Digital Wallet Integration
-   Digital Wallet Payments
-   Discount Management
-   eCommerce Integration
-   E-commerce Integration
-   Electronic Signature
-   Encryption
-   Expense Tracking
-   Fraud Detection
-   Generative AI
-   Gift Card Management
-   In-Person Payments
-   Invoice Management
-   Level 3
-   Levels 1 & 2
-   Loyalty Program
-   Mobile Access
-   Mobile Card Reader
-   Mobile Payments
-   Multi-Currency
-   Multi-Location
-   Multiple Payment Options
-   Offline Access
-   Omnichannel
-   Online Payments
-   Partial Payments
-   Payment Fraud Prevention
-   Payment Gateway Integration
-   Payment Links

[See all features](https://www.capterra.com/p/163474/WeTravel/#features)

PayPal

Top features

28/50

-   Accounting Integration
-   ACH Payment Processing
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Cash Management
-   Compliance Management
-   Contactless NFC
-   Credit Card Management
-   Credit Card Processing
-   CRM
-   Cryptocurrency Processing
-   Customer Database
-   Customizable Branding
-   Data Import/Export
-   Data Security
-   Data Synchronization
-   Debit/Credit Card Processing
-   Digital Wallet Integration
-   Digital Wallet Payments
-   Discount Management
-   eCommerce Integration
-   E-commerce Integration
-   Electronic Signature
-   Encryption
-   Expense Tracking
-   Fraud Detection
-   Generative AI
-   Gift Card Management
-   In-Person Payments
-   Invoice Management
-   Level 3
-   Levels 1 & 2
-   Loyalty Program
-   Mobile Access
-   Mobile Card Reader
-   Mobile Payments
-   Multi-Currency
-   Multi-Location
-   Multiple Payment Options
-   Offline Access
-   Omnichannel
-   Online Payments
-   Partial Payments
-   Payment Fraud Prevention
-   Payment Gateway Integration
-   Payment Links

[See all features](https://www.capterra.com/p/207944/PayPal/#features)

### Recognition

WeTravel is recognized as a top-rated tool in 1 Capterra Shortlist reports

Best Value Tour Operator Software (2022) 

PayPal is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

WeTravel

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

PayPal

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

WeTravel

-   By WeTravel
-   Located in Netherlands
-   Founded in 2014

PayPal

-   By PayPal
-   Located in United States
-   Founded in 1998

## Popular Comparisons

[WeTravel](https://www.capterra.com/p/163474/WeTravel/)[4.76 (528)](https://www.capterra.com/p/163474/WeTravel/reviews/)

vs

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4.6

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4.6

4.7

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[View full comparison](https://www.capterra.com/compare/163474-222572/WeTravel-vs-Venmo-)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/)

vs

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$0.29

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4.6

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4.5

4.6

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[WeTravel](https://www.capterra.com/p/163474/WeTravel/)[4.76 (528)](https://www.capterra.com/p/163474/WeTravel/reviews/)

vs

[Stripe](https://www.capterra.com/p/123889/Stripe/)[4.60 (3,383)](https://www.capterra.com/p/123889/Stripe/reviews/)

$79/month

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Contact vendor for pricing

4.6

Features

4.5

4.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/123889-163474/Stripe-vs-WeTravel)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/)

vs

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.63 (3,037)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

$0.29

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$0/month

4.6

Features

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4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/207944-275802/PayPal-vs-Square-Point-of-Sale)

[WeTravel](https://www.capterra.com/p/163474/WeTravel/)[4.76 (528)](https://www.capterra.com/p/163474/WeTravel/reviews/)

vs

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[4.67 (2,714)](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/)

$79/month

Price

Contact vendor for pricing

4.6

Features

4.6

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/163474-170278/WeTravel-vs-Square-Payments-Processing)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/)

vs

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,529)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

$0.29

Price

$38/month

4.6

Features

4.3

4.6

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/190778-207944/QuickBooks-Online-vs-PayPal)

[WeTravel](https://www.capterra.com/p/163474/WeTravel/)[4.76 (528)](https://www.capterra.com/p/163474/WeTravel/reviews/)

vs

[Rezdy](https://www.capterra.com/p/122690/Rezdy/)[4.46 (237)](https://www.capterra.com/p/122690/Rezdy/reviews/)

$79/month

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4.6

Features

4.3

4.7

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/122690-163474/Rezdy-vs-WeTravel)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/)

vs

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.24 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/)

$0.29

Price

Contact vendor for pricing

4.6

Features

4.2

4.6

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135757-207944/NetSuite-vs-PayPal)

[WeTravel](https://www.capterra.com/p/163474/WeTravel/)[4.76 (528)](https://www.capterra.com/p/163474/WeTravel/reviews/)

vs

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$79/month

Price

€75/month

4.6

Features

4.5

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/163474-190113/WeTravel-vs-Esus)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/)

vs

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Ease of Use

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[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/)

vs

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4.6

Features

3.8

4.6

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[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/)

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4.6

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4.6

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