# Compare WeTravel vs Swiftlane 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare WeTravel and Swiftlane based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/163474-238723/WeTravel-vs-Swiftlane

---

# WeTravel vs Swiftlane Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

WeTravelSwiftlane2/4 selected

[WeTravel](https://www.capterra.com/p/163474/WeTravel/)[4.8 (525)](https://www.capterra.com/p/163474/WeTravel/reviews/)

[Swiftlane](https://www.capterra.com/p/238723/Swiftlane/)[4.6 (103)](https://www.capterra.com/p/238723/Swiftlane/reviews/)

[## WeTravel](https://www.capterra.com/p/163474/WeTravel/)[4.8 (525)](https://www.capterra.com/p/163474/WeTravel/reviews/)

Starting Price

$79.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

Based on [525 reviews](#user-reviews)

Positive

511

Neutral

4

Negative

10

[## Swiftlane](https://www.capterra.com/p/238723/Swiftlane/)[4.6 (103)](https://www.capterra.com/p/238723/Swiftlane/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.8

Customer Service

4.6

Reviews Sentiment

Based on [103 reviews](#user-reviews)

Positive

98

Neutral

3

Negative

2

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 1,613 reviews from tour operator software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

89%Fit

High performer

Feature ratings

Booking Management

4.8

Payment Processing

4.8

Reservations Management

4.7

Activities Booking

4.7

Central Reservation System

4.7

\--%Fit

Missing features

Feature ratings

Booking Management

NA

Payment Processing

NA

Reservations Management

NA

Activities Booking

NA

Central Reservation System

NA

User satisfaction

User satisfaction

4.8

User reviews[525](https://www.capterra.com/p/163474/WeTravel/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.7

Customer support

4.8

User satisfaction

4.6

User reviews[103](https://www.capterra.com/p/238723/Swiftlane/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.6

Customer support

4.6

Price starts from

Price starts from

$79Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

More than 10,000 travel businesses trust WeTravel’s platform to power their operations, from tour operators to destination management companies to travel advisors to wellness retreat leaders.

Best for

Multifamily residential, offices, commercial real estate, apartment buildings, and condominium associations.

## User reviews

Pros & cons

SM

Sherry M.

Executive Manager

> "Our company absolutely loves WeTravel for making it easy for our customers to pay, allowing us to build beautiful brochures and collect vital..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7120574)

BG

Broc G.

Director and Owner

> "Sometimes we will start students in the class and need to make booking and invoice and we are not able to with WT. "

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7064071)

BM

Brian M.

President

> "Their platform offers an intuitive interface that streamlines payments, itineraries, and communication, allowing us to focus on creating..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7067890)

DM

Daniel M.

Web and content manager

> "The only way to get 2, 3, 4, 5, 6, 7, 8, 9 is by setting it to “1” again. And that’s where the problem comes up: since the system presents options..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7016407)

KS

Krystal S.

Owner

> "My favorite thing is being able to offer payment plans and modify them as needed and also make custom payment plans for certain regaistrants if they..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7016253)

AC

Andres C.

Owner

> "They have blocked transactions already on the way to the bank, denied me information from the bank where the dispute was done, sadly I had to file a..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6544958)

Louisa C.

Customer Success Manager

> "WeTravel is incredible tool which allowed for a more enjoyable booking process for my team members, as well as more detailed, fun to digest..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6469096)

PB

Paola B.

Director

> "The commissions are excessive, this is a recurring comment from the clients."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7081357)

BB

Britta B.

trips manager

> "I like that WeTravel provides payment plans and deadlines, provides fundraising options, handles follow-up reminders, collects all the funds, and..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6763800)

JO

Jackie O.

Graphics Manager

> "The accounting aspect of our company having to pay for the credit card fees on refunded participant tours is definitely a negative."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6716621)

AO

Adrian O.

Marketing and Communications Manager

> "These features make the checkout process on our website smooth, clear, and stress-free for participants."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7066488)

AC

Andres C.

Owner

> "So you are paying them a big percentage of your earnings and they are not even helping you, the emails from the complaints department were never..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6544958)

AO

Adrian O.

Marketing and Communications Manager

> "The reporting tools are extremely useful and give us clear visibility over payments and performance."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7066488)

AC

Andres C.

Owner

> "Later on, they won´t even allow me to have a phone call with them as emails are quite limited for something so serious."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6544958)

BM

Brian M.

President

> "We love working with WeTravel because it makes planning and managing group trips simple, efficient, and enjoyable."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7067890)

AC

Andres C.

Owner

> "They will treat you like a thief and threaten you a legal action immediately if you don´t pay for the chargeback right away, no matter what. "

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6544958)

JO

Jackie O.

Graphics Manager

> "Ever since we started to work with WeTravel, our bookings, accounting and ability to distribute final tour documents and messages to all..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6716621)

BS

Brian S.

President

> "No way to send links to pay for people who have paid a deposite"

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6741627)

AO

Adrian O.

Marketing and Communications Manager

> "Managing the funds we receive is also very easy and transparent, which saves us a lot of time and reduces errors."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7066488)

JN

Jackie N.

Founder, Podcaster, Trip Leader

> "I wish there were a real function for a full customer database (for example - in the current database, when more than one person is included in a..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___5095779)

DM

Daniel M.

Web and content manager

> "The technical support, the closeness with the account managers (so far only two but great people), the level of automatization it provides, the..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7016407)

SS

Sibu S.

Co-founder

> "group emails (sent from your platform) are usually never received by the guests."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6666147)

Louisa C.

Customer Success Manager

> "Made travel booking enjoyable for my team members rather than the typical confusing stressful process, allowed for customizable booking pages which..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6469096)

KR

Kim R.

Owner and Operator

> "I can't imagine running my business without using WeTravel as my registration software."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6427193)

JL

Julia L.

VP, Operations

> "The platform is intuitive and user-friendly — not only for us as organizers but also for our customers, who consistently comment on how smooth the..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6851103)

TP

Terry P.

Partner

> "It's very trying for me to take the data and build an invoice."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6609596)

VR

Verified Reviewer

Owner

> "Perfect Customer Support and Payment Processing, now is time to develop the supplier management process"

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7064313)

PS

Patricia S.

Managing director

> "sometimes the cost is high and is very difficult to send money to suppliers not clients of WT."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6760661)

JD

John D.

President

> "She has been patient with us as we fully implement integration and has taken the time with our management and staff to show us the system and all..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7005735)

Joseph V.

President

> "Payments and main customer service is horrible."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6857311)

DS

David S.

Owner

> "I would further like to acknowledge and thank \[sensitive content hidden\] for the personalized, ongoing support she provides to upgrade and improve..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6838753)

CC

Chaz C.

Owner

> "Hence our money is stuck in WeTravel and there are no other ways to get it out."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6586074)

DS

David S.

Owner

> "We would especially like to acknowledge \[sensitive content hidden\] for her help in designing a custom program specifically tuned to our company's..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6838753)

JW

John W.

President

> "Support contacts are not consistant."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6597141)

DO

Daniela O.

Reservations Manager

> "We recently upgraded and the “Book Now” button has made the booking process much faster and smoother for our clients."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6886124)

AC

Andres C.

Owner

> "Also some CSR guys are pretty aggressive on the emails."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6544958)

JG

Jefferson G.

CEO Founder

> "The platform has made our day‑to‑day operations simpler and more organized."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7066345)

WH

Walid H.

Managing Director

> "Not able to customise email notifications and communication with customers."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6165643)

GG

Guillermo G.

CCO

> "It received many very good updates that improved the experience for all users, and the support service has also been excellent."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7079929)

SB

Shane B.

President

> "Certain features are not as flexible and building a tour is not as dynamic as would be with other companies."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4925522)

EH

Elizabeth H.

Owner

> "I like that I can easily manage payments and create and adjust payment plans."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7059844)

CG

Carol G.

Owner

> "After sending every little piece of documentation they asked me for (some of them very sensitive information, but understandable because they deal..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4521793)

DM

Daniel M.

Web and content manager

> "Great but it can be even better, as we are not using all the tools that the system provides, but it is because we do not need all of them, however..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7016407)

Bitty R.

Manager

> "Do not manage travel operations or reservations for suppliers ."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___5028152)

SG

Susan G.

Owner

> "Honestly, there are a lot of great features but the most important thing for me is to have an account rep who I can rely on to answer questions and..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6731254)

DS

David S.

Owner

> "I no longer spend hours sending out pdf invoices to my clients, reminders to pay, and tracking how many people have signed up for each and every..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4372165)

CD

Catherine D.

UK Representative

> "It has been a massive help in reducing the amount of administration involved in booking clients and keeping track of them."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6719972)

AB

Angela B.

sales manager

> "the itinerary as a pdf - design is not perfect and would love to have more itinerary/quote features such as automatically dates ajustements in the..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4628520)

BM

Brian M.

President

> "It’s truly a game-changer for travel professionals."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7067890)

BH

Britta H.

Travel Consultant and Marketing

> "payment methods for clients are not amendable"

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6222003)

PB

Paola B.

Director

> "I like it, would like to be able to change all the prompts to spanish."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7081357)

CK

Christine K.

Creator

> "I don't likke that you have to run your first tour and get reviews to be vetted."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___5005158)

SM

Sherry M.

Executive Manager

> "WeTravel has been continually growing and changing and listens to their customer's needs"

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___7120574)

JH

Jennifer H.

CEO

> "There isnt any possibility to download an excel file with a complete accounting sytle report of all transactions except for packages."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4644069)

JS

Jill S.

Office Adminstrator

> "It also helped free up my mind since I had an acccurate way to receive traveler details and upgrades."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6623023)

RP

Rob P.

President

> "Searching for existing trips is more difficult than it should be."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4952587)

JN

Jackie N.

Founder, Podcaster, Trip Leader

> "I love the easy integration of the direct to checkout button, payment plans and tracking, low processing fees, money transfer options, and payment..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___5095779)

VR

Verified Reviewer

VP

> "Some 9 months after setting up our accounts, the platform was locked down without any notice - preventing customers from being able to submit..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4606497)

DH

Donovan H.

General Manager

> "Constant itinerary updating, easy formatting when copying over, handles photos well, access to trip via links instead of attachments, allows for..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4897377)

RE

Ray E.

Sales and Marketing

> "Not crazy about some of the page layouts. "

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4881187)

PM

Paola M.

Accounts receivable

> "The payment processing is the most of wetravel, because enables easy payment collection from participants, allowing organizers to manage finances..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4987253)

JC

Jessica C.

Marketing consultant

> "The widgets do not play well with Squarespace sites, which is fine if you're on Wordpress."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4378051)

SD

Sam D.

Head of Operations

> "Great efficient, ever evolving platform, enables us to have customers sign up and accept payments easily!"

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6597163)

RT

Rene T.

Sales & Operations

> "It doesn't work good with the clients from Europe especially France when they want to make a bank transfer, Wise works better."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___3979967)

TM

Tania M.

Jefe de Grupos

> "WeTravel has significantly improved the efficiency of managing travel bookings and payments."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6589931)

Peter P.

Founder

> "You can use only usd on your wetravel card, not possible to exchange money on the platform"

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4523771)

VR

Valentina R.

Sales Executive

> "Itineraries, payment methods, photo uploading, are key elements when you want to be part of an app and WeTravel fulfills all the functions."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4987353)

JL

Jeffrey L.

Owner

> "I guess the one issue I have is moving to the Pro version."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6056552)

AK

Arnie K.

Owner

> "I really liked the ability to create a professional, attractive looking booking page with all the accommodation options, descriptions, photos,..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4878316)

CC

Craig C.

Teacher

> "The only real drawback is that some of the information is not found intuitively by me in your spreadsheets. "

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4644441)

KR

Kim R.

Owner and Operator

> "WeTravel makes the entire guest management process simple (on both trip producer and client ends)."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6427193)

BM

Bella M.

Managing director

> "The same gateway provider is some sketchy company that triggers all kinds of fraud warnings."

[See full review](https://www.capterra.com/p/163474/WeTravel/#SoftwareAdvice___4802644)

PP

Paul P.

CEO

> "I mostly use it as a tool o cate itineraries and share with clients, Hopefully I can use in the future more such as receiving payments and..."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___5035723)

AW

Alexis W.

President

> "It is really cumbersome to see the payment plan, and sometimes I need that information quickly."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4644811)

LI

Livy I.

President

> "I appreciate the time she took to not only review the new upcoming changes but also how we can improve our use of WeTravel and all it's offering."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6486146)

EC

Ellen C.

President

> "My clients are often confused when they see WeTravel branding instead of Excursions from the Square"

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4850680)

DO

Daniela O.

Reservations Manager

> "Even when we’ve hit roadblocks, the support team has helped us figure things out quickly."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6886124)

CC

Craig C.

Teacher

> "This did cause confusion with a traveler this year, since I told them they had not registered for a single room, when in fact they had.)"

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4644441)

HJ

Holly J.

Co-owner and COO

> "The primary way we use WeTravel is for trek registration and payment activities, and we can do what we need with the free version."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___6120260)

JS

Jessica S.

CEO

> "It feels very text heavy and I wish there was a way to customize it a bit more."

[See full review](https://www.capterra.com/p/163474/WeTravel/#Capterra___4826053)

[View Reviews](https://www.capterra.com/p/163474/WeTravel/reviews/)

SF

Stephen F.

secretary

> "It's a game changer - no keys, being able to remotely let people in the door, having control of it from my phone."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7091495)

Orly G.

CEO

> "The system look ok and has a potential to provide good service however, a product that cannot survive more that 3 months..."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7152215)

Orly G.

CEO

> "The capacity to add/remove/edit users and choose different access points is good. But nothing that other products are not..."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7152215)

VR

Verified Reviewer

na

> "It can be a little buggy and the system needs to be reset (and if someone isn't inside it can be challenging). if the..."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7097945)

JB

Jesus B.

Office Manager

> "I also enjoy the pin-code feature which helps these staff members who do not have a badge."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7110372)

VR

Verified Reviewer

Technical Account Manager

> "We've had a few times where the system could not connect to our ground floor wifi and we had to resort to using our keys..."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7121079)

DD

Darryl D.

Retired

> "Satisfactory. When the connection is there the system offers very good functionality including face recognition giving..."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7118996)

DN

Dan N.

N.A

> "It just stays stuck on the Swiftlane interface, and does not allow for Face ID, the pin, or any way to get in."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7104951)

TV

Tiffany V.

Systems Engineer

> "The facial recognition capabilities of Swiftlane enable easy and contactless entry, which is especially useful if one has..."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___6802640)

Orly G.

CEO

> "It took months of complaining about the constant need to re-set the system until it completely failed and then a month to..."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7152215)

Dan D.

Chief of Operations

> "It aligns with where buildings and security are going—smart, integrated, and user-friendly."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7145930)

MN

Matthew N.

Not Available

> "I think that having cameras interact and collect our data is beyond a net negative to the world we live in."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7110439)

LS

Lauren S.

Assoc. HR Manager

> "I also like that it sends a notification when someone uses a passcode."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7123335)

AO

Alva O.

Manager

> "There have been a few times where the product's internet connection was unstable, and the system wasn't working properly."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7155790)

Curt B.

DP

> "The app on the phone is easy to set up for face recognition, and to make small customizstions."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7096802)

AG

Amar G.

Social WOrker

> "Sometimes the phone doesn't connect to Wi-Fi, and I can't open the door with it."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7114300)

Mark H.

Property Manager

> "Ease of use and love he facial recognition. Whenever there is a new Tennant they quickly update the new info and delete..."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7110441)

LS

Lauren S.

Assoc. HR Manager

> "Sometimes it glitches but not often and I'm not sure if it has something to do with our wifi connection."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7123335)

JN

Junya N.

Sr. Ops

> "Easy to create/share pins with all the community members and overall works great with the front desk call out feature"

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7146485)

RD

Ruth D.

Owner

> "The actually magnetized door lock on the front building door does not close or lock properly."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7102385)

EA

Elizabeth A.

I just live at the building

> "I think it would also be nice if it made the acceptance sound when he typed in his code to enter."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7097590)

Jay K.

Tech Team Lead

> "Did not understand before purchase exactly what (minor) system add-ons we needed to keep working when the internet was down."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7154304)

AM

Amanda M.

AE

> "I often come home with my hands full and in a hurry and having it unlock the door for me has been so helpful."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7114914)

SNC

Sir Nelson C.

Resident

> "When the system is down, access to the building can become difficult."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7103553)

Jay K.

Tech Team Lead

> "A few disconnections and reboots when first installed but working great now."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7154304)

MW

Mell W.

Hairstylist

> "One time the screen panel went blank and we couldn't get in."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7091863)

SNC

Sir Nelson C.

Resident

> "In the two years I lived at the Barker, the system only went down twice and even then, true customer service was always..."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7103553)

DD

Darryl D.

Retired

> "The ISP connection I have goes down two to three times a week."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7118996)

VR

Verified Reviewer

na

> "I am not a buyer, just a user, so I cant speak more broadly to customer support or finances, but I've found it to be really..."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7097945)

VR

Verified Reviewer

na

> "I do think there is some bias in the face recognition software. "

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7097945)

Dan D.

Chief of Operations

> "It’s not gimmicky—it improves flow, security, and convenience."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7145930)

DP

Daniel P.

Attorney

> "I think some visitors, especially delivery drivers, are confused as to what to press once they're at the gate. "

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7119558)

SM

Simon M.

CEO

> "I love Swiftlane's interface, facial recognition, and the ease of administration for all users."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7080233)

KS

Kerry S.

Consultant

> "My building and the doors are historic and sometimes the lock catches. But I guess that can’t be helped."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7044531)

AJ P.

resident

> "Being able to set up a password for visitors is Handy and convenient though"

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7098845)

JL

Janira L.

Student advocate

> "It didn’t happen in a lot, but it was a little bit annoying but overall not a big deal."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7090679)

AV

Azsalise V.

Dispatcher

> "I like that there is an access pin for visitors and delivery."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7111191)

VR

Verified Reviewer

na

> "I'm not sure if this is a switflane issue or a my phone issue"

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7097945)

RB

Randolph B.

Manager

> "I do really appreciate that their customer support reaches out before I ever know about a problem and allows me to check..."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7045995)

EA

Elizabeth A.

I just live at the building

> "It kind of creeps me out, but the convenience of it is cool."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7097590)

Brian R.

GP

> "The SwiftReader makes door access a delight and more importantly admin so intuitive and easy."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7129405)

VC

Vivia C.

Operations Manager

> "Sometimes the identification function doesn't always capture my face on the first try"

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___3479828)

LC

Lynice C.

Tech Support

> "Swiftlane has honestly been a game changer at our school — it’s provided an added layer of safety for both students and..."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7043823)

RP

Robin P.

Senior Analyst

> "Sometimes isn’t working and I have to generate a code to use for entering"

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___3500093)

MN

Matthew N.

Not Available

> "I like that there is a record of visitors coming in and out of the building."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7110439)

AE

Avi E.

Owner

> "So far I have not found anything that I would recommend improvement in the software."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___3583242)

[View Reviews](https://www.capterra.com/p/238723/Swiftlane/reviews/)

## User interface

[WeTravel](https://www.capterra.com/p/163474/WeTravel/)

4.77 (525)

[Swiftlane](https://www.capterra.com/p/238723/Swiftlane/)

4.60 (103)

### Features

WeTravel

Top features

38/44

-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   API
-   Booking Management
-   Calendar Management
-   Central Reservation System
-   Channel Management
-   Client Management
-   Communication Management
-   CRM
-   Customer Database
-   Customizable Branding
-   Customizable Reports
-   Data Import/Export
-   Discount Management
-   Document Management
-   GDS/OTA Integration
-   Generative AI
-   Inventory Management
-   Invoice Management
-   Itinerary Creation
-   Multi-Currency
-   Multi-Day Booking
-   Multi-Language
-   Package Creation
-   Payment Processing
-   Price/Margin Management
-   Pricing Management
-   Promotions Management
-   Quotes/Estimates
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Reservations Management
-   Resource Management
-   Search/Filter
-   Social Media Integration
-   Supplier Management
-   Third-Party Integrations
-   User Management
-   Vendor Management
-   Waiver Management
-   Website Management

[See all features](https://www.capterra.com/p/163474/WeTravel/#features)

Swiftlane

4/44

-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   API
-   Booking Management
-   Calendar Management
-   Central Reservation System
-   Channel Management
-   Client Management
-   Communication Management
-   CRM
-   Customer Database
-   Customizable Branding
-   Customizable Reports
-   Data Import/Export
-   Discount Management
-   Document Management
-   GDS/OTA Integration
-   Generative AI
-   Inventory Management
-   Invoice Management
-   Itinerary Creation
-   Multi-Currency
-   Multi-Day Booking
-   Multi-Language
-   Package Creation
-   Payment Processing
-   Price/Margin Management
-   Pricing Management
-   Promotions Management
-   Quotes/Estimates
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Reservations Management
-   Resource Management
-   Search/Filter
-   Social Media Integration
-   Supplier Management
-   Third-Party Integrations
-   User Management
-   Vendor Management
-   Waiver Management
-   Website Management

[See all features](https://www.capterra.com/p/238723/Swiftlane/#features)

### Recognition

WeTravel is recognized as a top-rated tool in 1 Capterra Shortlist reports

Best Value Tour OperatorSoftware (2022) 

Swiftlane is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

WeTravel

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Swiftlane

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

WeTravel

-   By WeTravel
-   Located in Netherlands
-   Founded in 2014

Swiftlane

-   By Swiftlane
-   Located in United States
-   Founded in 2019

## Popular Comparisons

[WeTravel](https://www.capterra.com/p/163474/WeTravel/)[4.77 (525)](https://www.capterra.com/p/163474/WeTravel/reviews/)

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[WeTravel](https://www.capterra.com/p/163474/WeTravel/)[4.77 (525)](https://www.capterra.com/p/163474/WeTravel/reviews/)

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[Swiftlane](https://www.capterra.com/p/238723/Swiftlane/)[4.60 (103)](https://www.capterra.com/p/238723/Swiftlane/reviews/)

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Contact vendor for pricing

Price

$630/year

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Features

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Ease of Use

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[View full comparison](https://www.capterra.com/compare/133191-238723/The-Receptionist-for-iPad-vs-Swiftlane)

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[Swiftlane](https://www.capterra.com/p/238723/Swiftlane/)[4.60 (103)](https://www.capterra.com/p/238723/Swiftlane/reviews/)

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4.8

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