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Businesses that offer products or content on their websites, wishing to improve their customer experience and strengthen their KPIs with personalization.
For B2B SaaS businesses wanting to reduce the time their CS teams are spending on generic tickets, so they can spend more time on Customer Success.
The most appealing feature to me was the ability to upload your own data for it to learn. The search feature is getting better and is pretty useful.
The inability to add searchable spreadsheets with reasoning.
This is obviously an innovative feature and it's exciting. The software is very straightforward and easy to use.
I use it almost everyday and I’ll be making a queriable codebase repository as a next step.
The feature I loved was the ease with which I could train it. Yes, I am a part-time techie, but wasn't expecting the training process to be this smooth and painless.
I had an entire business plan in three stops, written with the voice that mirrored mine, with formulas, and a list of the applicable agencies I could send a proposal to.
I havent had anything than joy for this amazing tool. I am looking forward to extent my usage soon.
The ease of access to a vast amount of personal data and content make me feel a bit uneasy on how safe this could be in case something goes wrong.
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