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Cloud-based e-commerce personalization solution that helps businesses manage product recommendations, remarketing email campaigns, cart abandonment and more.
Whether you need to send cold emails, mail merges, email marketing messages, internal comms, or invitations, GMass can do it all — and all inside Gmail with the best deliverability you've ever had.
My overall experience is great. Not only the software is user friendly, the team behind it is just as good.
From time to time, whenever i forgot something or stuck with an issue, the team always steps up and majority of times, even fix the issues for me. Perefect example of customer service done right.
But even if you have less experience with HTML/CSS, then their support are great at helping reaching your desired outcome, or can help you with something bespoke.
Sometimes to make small adjustments means a bit of coding/html which is a bit hard when you do not have the skills.
Their support is truly amazing, never let me hanging, are usually super fast in answering and willing to help more than what they are supposed to without charging anything.
I guess if i have to be picky. The fact that they are 10+ hours difference makes the scheduling of meetings a bit hard.
Great tool, does the job, easy to deploy, great support, great value for money.
Unfortunately you are limited in design capabilities so the triggered emails are a bit simple looking.
Also I like the most that gmass has ability to reach out to alot of people with just few clicks and ability to track who opens or clicks and alot of more analytics and reports.
It was odd and not informed that GMass would move some replies to my mail mergers into a subfolder and not my main inbox. I lost these emails for at least a few hours.
It's saved hours and has even helped me close valuable leads faster. Was using the free version for two years (which is still pretty good); switched to the paid one & it's been even better.
There is no immediately available customer support or a number you can call when things go wrong or you're having tech issues.
The scheduling and reporting features are just amazing. I love how I'm able to personalize my mails which makes them more effective.
I just noticed how it was lagging when I attempted to send 1700 within 30 minutes. However, I guess that is my fault for not spacing it out in longer intervals.
Fortunately, the GMass extension was recommended through a contact and is an excellent solution to process and manage mass emails for marketing projects to my contact list.
I only regret not knowing about this sooner. I think most businesses and nonprofits can use Gmass instead of paying for expensive newsletter services.
Eli B.: Hey, I'm Eli. I'm a co-founder. GMass, I rate it five stars for more reviews, click the link below. My company uses GMass to send emails out to cold leads that we find through a app called PropStream. We drive around the neighborhood and look for off market properties, skip trace their contact information, and send cold emails out to see if they're interested in selling us their property. What I like most about GMass is the ability to personalize subject lines. What I've found in my business is if I incorporate the property address of a cold email, they are much more likely to open and convert. The only thing I have a challenge with GMass about is the fact that you have to set up your own SMTP server. So what that basically does is ensure that you don't get stopped by Gmail's daily send limits. So if you want to send up to 2,000 emails a day, you have to set up your own server, which is tedious if you're not completely tech savvy, but it's perfectly doable.
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