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Cloud-based personalization engine builds a visitor profile from multiple sources, and then uses a combination of targeting and recommendation engine to deliver each visitor a personal experience.
High growth B2C & B2B retailers & brands primarily in apparel, homewares, sporting goods, automotive, food & beverage, & health & beauty industries. Ideal customer is generating $100M+ total revenue.
The software has many advantages but everything can be summarized in more sales and a better relationship with customers taking advantage of the technological advantages.
Features needing to get added to templates adhoc (ex no close button on a popup), campaigns "accidentally going live" when still in draft mode.
The support from the Personyze team is superb - nothing is too much trouble and the willingness to help is simply awesome.
The settings can be a bit confusing but it is early in the learning curve.
One of the best addtions that I purchased for my online store - worth every penny, full of features and most importantly great prompt support from [SENSITIVE CONTENT HIDDEN.
This is generally the case with applications with lots of features. Support is always helpful and they are committed to improve the platform all the time.
Ease of use, good documentation, actions that are component based in nature, useful API's, good customer support and friendly staff.
Terrible API integration, unable to support cross-selling and up selling with an API implementation.
The bi-weekly calls was a very interesting moment. Certona help to understand better our customer and how they behave.
They are one of the worst vendors I’ve ever had to work with. Their product managers and technical specialists don’t know how to implement their own product.
And the insight and power that you gain is incredible. The targeting is so easy and has the ability to execute very complex experiences.
The back end operating systems are quite dated and confusing.
The account management and customer success teams are helpful and friendly.
Building some reports in the portal can be tedious or difficult to get to.
Personyze
Top FeaturesMonetate
Personyze
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Monetate
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