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Businesses of all sizes, selling to consumers online. Web/UX Designers, Digital Marketers, Product Managers, UX Researchers, Data Analysts.
Mouseflow is perfect for UX professionals, Product Managers, Digital Marketers, startups, small businesses, and enterprises that are looking to improve their website experiences and conversions.
I really like the purpose of Hotjar. It's a platform that helps a lot with insights and perceptions of the user experience in our websites, and it helps us to improve our design and ux experience.
Hotjar is getting sometimes bad reputation. If you mention you're using it on your terms and conditions, some visitors can be affraid by being spied.
It's also fantastic that we can share these reports with stakeholders outside of the marketing department and the results are crystal clear to non-marketers.
With the bounce rate problem, I have been avoiding features that involves pop-ups. In other hand, the heatmaps and funnels tools continues to be essential to our operation.
I use it on a daily basis. All the different features are great, like the screen recording that visually helps you see what your customers are doing on your website to the website.
However, I can't say what is really negative about it (the biggest problem was finding out that our product is not as affordable as we expected), so I would need to investigate another competing tool.
Love using pools - you will be surprised how good it works if you ask the right question in the right time. Very responsive and professional customer support.
Nothing I can say, maybe one... they are costly when upgrade to the more premium plan.
Mouseflow is superb when it comes to seeing how people progress through your site. We've been able to make many changes that all helped increase sales.
Frequently I'll click on a recording to watch it and receive an error that the recording had trouble loading. It always seems to be on the videos that I really need to watch.
It helps me make the website attractive and has a great price. The few functions that it has: heatmap, funnels and recordings are all that I need to understand the users behaviour on the website.
If you're looking for a way to understand what users are doing on your website, look no further.
I liked the simplicity of the reporting you get with Mouseflow. It was super easy to instal into our WordPress site and so far has been great to use, highly recommend.
Based on our limited usage, we feel the cost is a bit high.
Other than the primary feature of recording the movement on the page, the ability to view the pages visited. This helps greatly in seeing what visitors are interested in.
Initially navigation was a bit weird but soon got the hang of it.
Alan: My name is Alan. I'm the owner and CEO of my company. I give Hotjar a five. And for more reviews, click below. I found Hotjar through either a business coach, or perhaps a marketing video, where the point was made, that you really need to track your website's behaviors, and your consumer journey from the beginning. And the best way to do that, is to track behaviors. And that's how I found Hotjar. So, once I installed it, I was able to see a lot of the activity that people were taking on my website, and take actionable steps to improve the quality and experience of people going on my website. So, there are two main reasons I chose Hotjar. One was its heat mapping. I was able to see what people were not only looking at, what they clicked on, and how far down the page they scrolled. But more importantly, I was able to look at a recording of their behaviors on my website, see what websites they visited, what they clicked on, where they stopped, what they read, what they skipped past. Gave me a lot of information on specific buyer journeys. And specifically, when I was able to link that into a... If they filled out a form on my website, and I can see when that form came in, I can go right to the video of that user, that led to that form fill, to see what their behavior was like before they filled out that form. So, I can see specifically what pages they looked at, where they stopped, where their interest was. And we can use that data to have more meaningful conversations with the potential. New clients with the lead. It was very easy to get started with Hotjar. They give you a code that you install into your website. So, you just manually do it yourself, if you're familiar, or you give it to your webmaster, and you're up and running. You have your login to get into their dashboard, and you can start recording and viewing everything, once you have it all set up properly. So, it was fairly easy. I'm not a very technical guy, but I had it up and running within an hour. For anyone considering Hotjar, my suggestion and advice is to just do it. They have a low tier offer. I believe. I don't think it costs anything. You can just get right in, start collecting data, take a look, and start making actionable steps to improve your website and your buyer journey. And you've got nothing to lose for that. So, I would do it.
Atour: Hi, I am Atour. I am an analyst from [inaudible 00:00:04] Education and Research International. I give five out of five for Mouseflow. Actually, I use this tool to track the visitor activities on our website. It helps me a lot. On the other hand, when visitors enters in our website, we track their mouse activity, click activity for the better understanding of the movement of the customer for our organization. These tools helps me a lot to track the visitor activity. Actually, I can easily report visitors' activity and these tools helps me a lot for increasing the conversion rate. That's why I am using it. Actually, its heat map facilities helps me for connecting more visitors to our website, and I found these tools very helpful for the better management of my website as well as my organization. I am using it more than one year, and it's really an awesome tool. In short, it is an excellent tool for heat map recording as well as for visitor monitoring. Anyone, if you want to increase, have more visitors to your website, without any doubt, you can use it. Mouseflow is an excellent tool, for me as well as for anyone's website.
Hotjar
Mouseflow
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