# Compare Mouseflow vs Smartlook 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Mouseflow and Smartlook based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/163517-164713/Mouseflow-vs-Smartlook --- # Mouseflow vs Smartlook Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: MouseflowSmartlook2/4 selected [Mouseflow](https://www.capterra.com/p/163517/Mouseflow/)[4.7 (122)](https://www.capterra.com/p/163517/Mouseflow/reviews/) [Smartlook](https://www.capterra.com/p/164713/Smartlook/)[4.7 (136)](https://www.capterra.com/p/164713/Smartlook/reviews/) [## Mouseflow](https://www.capterra.com/p/163517/Mouseflow/)[4.7 (122)](https://www.capterra.com/p/163517/Mouseflow/reviews/) Starting Price $31.00/year Value-for-Money 4.4 Functionality 4.6 Ease of Use 4.6 Customer Service 4.6 Reviews Sentiment Based on [122 reviews](#user-reviews) Positive 115 Neutral 6 Negative 1 [## Smartlook](https://www.capterra.com/p/164713/Smartlook/)[4.7 (136)](https://www.capterra.com/p/164713/Smartlook/reviews/) Starting Price $55.00/month Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.7 Customer Service 4.5 Reviews Sentiment Based on [136 reviews](#user-reviews) Positive 130 Neutral 5 Negative 1 ## Not a match? 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Best for SMBs, E-Commerce sites, B2B vendors, Web design agencies, UX, Marketers, CRO specialists ## User reviews Pros & cons Luciano Antonio B. Operations Manager > "There's no steep learning curve; the session replays, heatmaps, and funnel analytics are instantly accessible and..." [See full review](https://www.capterra.com/p/163517/Mouseflow/#Capterra___7040384) MH Miles H. Product Analyst > "Scrolling through recorded history can be a drag." [See full review](https://www.capterra.com/p/163517/Mouseflow/#Capterra___6855804) Luciano Antonio B. Operations Manager > "The primary benefit, however, is how effectively Mouseflow helps me optimize my website and significantly increase..." [See full review](https://www.capterra.com/p/163517/Mouseflow/#Capterra___7040384) GF George F. Owner > "I'd have had a neutral to good experience, if they hadn't insistent on refusing a reasonable request to refund us..." [See full review](https://www.capterra.com/p/163517/Mouseflow/#Capterra___4681654) YB Yasmin B. Product Manager > "I especially love how I can have an interactive mode on my website, and add new tags - so much easier than Google..." [See full review](https://www.capterra.com/p/163517/Mouseflow/#Capterra___7040282) NN Nadia N. Coach > "Sometimes confusing to analyse the data..." [See full review](https://www.capterra.com/p/163517/Mouseflow/#Capterra___4694457) Stephen J. Digital Marketer > "I love how much insight MouseFlow provides (especially click and attention maps), how easy it is to use, and how..." [See full review](https://www.capterra.com/p/163517/Mouseflow/#Capterra___7039231) MM Martin M. sales assistant > "many bugs in recording, recordings not loading" [See full review](https://www.capterra.com/p/163517/Mouseflow/#Capterra___3054386) Luciano Antonio B. Operations Manager > "The reports are always available, up to date and can be donloaded easily." [See full review](https://www.capterra.com/p/163517/Mouseflow/#Capterra___7040384) GF George F. Owner > "Seemed shortsighted. " [See full review](https://www.capterra.com/p/163517/Mouseflow/#Capterra___4681654) Stacey N. COO > "Overall, Mouseflow has been a game changer for understanding customers’ journeys." [See full review](https://www.capterra.com/p/163517/Mouseflow/#Capterra___7040325) SA Shahma A. Head of Front End > "Price is high compared to some competitors, and the user interface feels a bit old school." [See full review](https://www.capterra.com/p/163517/Mouseflow/#Capterra___3011558) MH Miles H. Product Analyst > "It’s more actionable than simple numbers in Google Analytics." [See full review](https://www.capterra.com/p/163517/Mouseflow/#Capterra___6855804) PH Paul H. Directory > "Sometimes we have a popup that will be on top of the heatmap or animated elements don't appear because the..." [See full review](https://www.capterra.com/p/163517/Mouseflow/#Capterra___2706736) MK Mowshori K. Researcher > "Also, with features like the mouse tracker and different heatmaps tools, I can record a wide range of user behavior..." [See full review](https://www.capterra.com/p/163517/Mouseflow/#Capterra___3840116) WK William K. Boss > "The color scheme is a bit off." [See full review](https://www.capterra.com/p/163517/Mouseflow/#Capterra___3025011) AT Atour T. Analyst > "This application offers heatmaps and visual analytic reports in addition to helping me increase usability and..." [See full review](https://www.capterra.com/p/163517/Mouseflow/#Capterra___4139405) EK Elyssa K. Marketing Data Analyst > "Unable to export data, slow load time, doesn't work with all elements on our webpages" [See full review](https://www.capterra.com/p/163517/Mouseflow/#Capterra___2780781) AS Ankur S. Sr.Manager > "We have been using mouseflow from last 1 month and so far we are able to take some big business decisions becuase of..." [See full review](https://www.capterra.com/p/163517/Mouseflow/#Capterra___3923812) Leonardo R. CFO at Vivex > "the Prices is too expensive We can not afford it at begining." [See full review](https://www.capterra.com/p/163517/Mouseflow/#Capterra___3015320) SN Shivendra N. Software Engineer > "Apart from that it provides many other information like browser, device, geographic information, Time spent which..." [See full review](https://www.capterra.com/p/163517/Mouseflow/#Capterra___2994195) KS Kristin S. Actress > "I'm not really sure how to do other things, but I'm not really selling anything on the site." [See full review](https://www.capterra.com/p/163517/Mouseflow/#Capterra___3035882) BO Bill O. President > "With mouseflow, I can see how visitors scroll through my pages and interact with the buttons which was really..." [See full review](https://www.capterra.com/p/163517/Mouseflow/#Capterra___3005648) BY Brett Y. Marketer > "heatmaps seem glitched and didn't show clicks accurately." [See full review](https://www.capterra.com/p/163517/Mouseflow/#Capterra___2664172) Bart D. Owner View 360 Marketing > "Heat maps is one of my favorites." [See full review](https://www.capterra.com/p/163517/Mouseflow/#Capterra___3546190) AW Ann W. Owner > "I have been fully testing Mouseflow for almost 2 weeks, and cannot come up with any negatives, at this time." [See full review](https://www.capterra.com/p/163517/Mouseflow/#Capterra___2636385) VE Vilius E. CRO Manager > "We are constantly changing our user interfce according to the findings from this tool, and our conversion rates are..." [See full review](https://www.capterra.com/p/163517/Mouseflow/#Capterra___2832897) GT Glen T. Co-Director > "based on our limited usage, we feel the cost is a bit high" [See full review](https://www.capterra.com/p/163517/Mouseflow/#Capterra___2735441) Youssef H. CTO > "I can say that this tool will let you know where is the customer pain from the UI and UX and it's easy to see the..." [See full review](https://www.capterra.com/p/163517/Mouseflow/#Capterra___2819197) Matt M. Managing Partner > "Doesn't identify the company who visits your site very well." [See full review](https://www.capterra.com/p/163517/Mouseflow/#Capterra___2632604) ZkR Zdeněk R. UX designer > "Suitable range of tools - heatmaps, recordings, forms, funnels, feedback" [See full review](https://www.capterra.com/p/163517/Mouseflow/#Capterra___2920990) SP Sanya P. Product Manager > "But i do not like the User Interface it is quite outdated." [See full review](https://www.capterra.com/p/163517/Mouseflow/#Capterra___2627158) PH Paul H. Directory > "MouseFlow also does a great job at ensuring end user privacy by automatically blocking users sensitive data, and..." [See full review](https://www.capterra.com/p/163517/Mouseflow/#Capterra___2706736) AL Adisa L. developer > "i think running out of credits kinda sucks" [See full review](https://www.capterra.com/p/163517/Mouseflow/#Capterra___2794245) GA Gowarthanan A. Business Head > "Mouseflow has been quite helpful in identifying the glitches that consumers face which otherwise we would have..." [See full review](https://www.capterra.com/p/163517/Mouseflow/#Capterra___2842639) BY Brett Y. Marketer > "Slightly less than enjoyable" [See full review](https://www.capterra.com/p/163517/Mouseflow/#Capterra___2664172) [View Reviews](https://www.capterra.com/p/163517/Mouseflow/reviews/) KM Kapil M. Consultant > "it helps in understanding website user behavior, tracking the analytics and supporting in Improving the content on the website." [See full review](https://www.capterra.com/p/164713/Smartlook/#Capterra___4624104) VR Verified Reviewer Digital Marketing Manager > "Some features of Smartlook irritate me, such as the inability to compare A/B test heatmaps and recordings on the same map or video." [See full review](https://www.capterra.com/p/164713/Smartlook/#Capterra___3496941) AT Atour T. Analyst > "Numerous third-party applications, including Wordpress, Google Analytics, and Shopify, are integrated by Smartlook." [See full review](https://www.capterra.com/p/164713/Smartlook/#Capterra___4139838) KP Khushbu P. SEO Executive > "Also, makes the page loading speed slower" [See full review](https://www.capterra.com/p/164713/Smartlook/#Capterra___4612885) TC Tarnika C. Product Operations Manager > "easeof use, amazing UI, very cost efficient tool" [See full review](https://www.capterra.com/p/164713/Smartlook/#Capterra___6580240) KM Kajetan M. UX Specialist > "I miss setting a session limit for a given project and events for incorrect input filling." [See full review](https://www.capterra.com/p/164713/Smartlook/#Capterra___3077161) Aliya W. General Accounting Head - GCC. & Regional Expert IMEA > "This is a software that just feeds and records all of the users surfing over websites and in mobile apps which is a great thing because this..." [See full review](https://www.capterra.com/p/164713/Smartlook/#Capterra___3152403) Courtenay W. Consultant > "Sharing specific recordings isn't as easy as sharing a YouTube link, but I can understand why!" [See full review](https://www.capterra.com/p/164713/Smartlook/#Capterra___2839974) Aliya W. General Accounting Head - GCC. & Regional Expert IMEA > "Also, this platform provides an easy way of recording all of the user sessions which I find very useful and insightful which can help me in..." [See full review](https://www.capterra.com/p/164713/Smartlook/#Capterra___3152403) MM Martin M. CEO > "There were a couple of flaws due to which we had to contact customer support for a few times." [See full review](https://www.capterra.com/p/164713/Smartlook/#Capterra___2511866) VR Verified Reviewer Digital Marketing Manager > "When you're trying to get a better understanding of a new feature, recordings come in handy." [See full review](https://www.capterra.com/p/164713/Smartlook/#Capterra___3496941) AS Andrew S. IT Project Manager > "In this regard, I forgot to write a ticket to the support service and accidentally paid for the next month :(" [See full review](https://www.capterra.com/p/164713/Smartlook/#Capterra___2507232) [View Reviews](https://www.capterra.com/p/164713/Smartlook/reviews/) ## User interface [Mouseflow](https://www.capterra.com/p/163517/Mouseflow/) 4.67 (122) [Smartlook](https://www.capterra.com/p/164713/Smartlook/) 4.68 (136) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Mouseflow Top features 35/50 - A/B Testing - Access Controls/Permissions - Activity Tracking - AI Copilot - Alerts/Escalation - API - Behavioral Analytics - Behavior Tracking - Conversion Rate Optimization - Conversion Tracking - Customer Activity Tracking - Customer Journey Mapping - Customer Segmentation - Customizable Reports - Customizable Templates - Dashboard - Data Analysis Tools - Data Visualization - Drag & Drop - Dynamic Content - Element Analytics - Embeddable - Engagement Tracking - Floor Plans & Maps - Form Analytics - For Sales Teams/Organizations - For Science - Funnel Analysis - Generative AI - Geographic Maps - Heatmaps - Hierarchical Mapping - Hover Maps - Image Overlay - Mobile Access - Radial Mapping - Real-Time Analytics - Real-Time Data - Reporting & Statistics - Sales Trend Analysis - Screen Activity Recording - Scroll Maps - Search/Filter - Surveys & Feedback - Tagging - Templates - Territorial Mapping - Third-Party Integrations - Visitor Tracking - Visual Analytics [See all features](https://www.capterra.com/p/163517/Mouseflow/#features) Smartlook 23/50 - A/B Testing - Access Controls/Permissions - Activity Tracking - AI Copilot - Alerts/Escalation - API - Behavioral Analytics - Behavior Tracking - Conversion Rate Optimization - Conversion Tracking - Customer Activity Tracking - Customer Journey Mapping - Customer Segmentation - Customizable Reports - Customizable Templates - Dashboard - Data Analysis Tools - Data Visualization - Drag & Drop - Dynamic Content - Element Analytics - Embeddable - Engagement Tracking - Floor Plans & Maps - Form Analytics - For Sales Teams/Organizations - For Science - Funnel Analysis - Generative AI - Geographic Maps - Heatmaps - Hierarchical Mapping - Hover Maps - Image Overlay - Mobile Access - Radial Mapping - Real-Time Analytics - Real-Time Data - Reporting & Statistics - Sales Trend Analysis - Screen Activity Recording - Scroll Maps - Search/Filter - Surveys & Feedback - Tagging - Templates - Territorial Mapping - Third-Party Integrations - Visitor Tracking - Visual Analytics [See all features](https://www.capterra.com/p/164713/Smartlook/#features) ### Recognition No recognitions have been awarded to Mouseflow No recognitions have been awarded to Smartlook ### Deployment & support Mouseflow Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Smartlook Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Mouseflow - By Mouseflow - Located in Denmark - Founded in 2009 Smartlook - By Cisco - Located in United States - Founded in 2010 ## Popular Comparisons [Mouseflow](https://www.capterra.com/p/163517/Mouseflow/)[4.67 (122)](https://www.capterra.com/p/163517/Mouseflow/reviews/) vs [Lucky Orange](https://www.capterra.com/p/150695/Lucky-Orange/)[4.70 (260)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) $31/year Price $39/month 4.6 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/150695-163517/Lucky-Orange-vs-Mouseflow) [Smartlook](https://www.capterra.com/p/164713/Smartlook/)[4.68 (136)](https://www.capterra.com/p/164713/Smartlook/reviews/) vs [Lucky Orange](https://www.capterra.com/p/150695/Lucky-Orange/)[4.70 (260)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) $55/month Price $39/month 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/150695-164713/Lucky-Orange-vs-Smartlook) [Mouseflow](https://www.capterra.com/p/163517/Mouseflow/)[4.67 (122)](https://www.capterra.com/p/163517/Mouseflow/reviews/) vs [Hotjar](https://www.capterra.com/p/163516/Hotjar/)[4.64 (539)](https://www.capterra.com/p/163516/Hotjar/reviews/) $31/year Price $39/month 4.6 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/163516-163517/Hotjar-vs-Mouseflow) [Smartlook](https://www.capterra.com/p/164713/Smartlook/)[4.68 (136)](https://www.capterra.com/p/164713/Smartlook/reviews/) vs [Hotjar](https://www.capterra.com/p/163516/Hotjar/)[4.64 (539)](https://www.capterra.com/p/163516/Hotjar/reviews/) $55/month Price $39/month 4.6 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/163516-164713/Hotjar-vs-Smartlook) [Mouseflow](https://www.capterra.com/p/163517/Mouseflow/)[4.67 (122)](https://www.capterra.com/p/163517/Mouseflow/reviews/) vs [Microsoft Clarity](https://www.capterra.com/p/236349/Microsoft-Clarity/)[4.80 (56)](https://www.capterra.com/p/236349/Microsoft-Clarity/reviews/) $31/year Price $0 4.6 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/163517-236349/Mouseflow-vs-Microsoft-Clarity) [Smartlook](https://www.capterra.com/p/164713/Smartlook/)[4.68 (136)](https://www.capterra.com/p/164713/Smartlook/reviews/) vs [Microsoft Clarity](https://www.capterra.com/p/236349/Microsoft-Clarity/)[4.80 (56)](https://www.capterra.com/p/236349/Microsoft-Clarity/reviews/) $55/month Price $0 4.6 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/164713-236349/Smartlook-vs-Microsoft-Clarity) [Mouseflow](https://www.capterra.com/p/163517/Mouseflow/)[4.67 (122)](https://www.capterra.com/p/163517/Mouseflow/reviews/) vs [Tableau](https://www.capterra.com/p/208764/Tableau/)[4.56 (2,348)](https://www.capterra.com/p/208764/Tableau/reviews/) $31/year Price $15/month 4.6 Features 4.5 4.6 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/163517-208764/Mouseflow-vs-Tableau) [Smartlook](https://www.capterra.com/p/164713/Smartlook/)[4.68 (136)](https://www.capterra.com/p/164713/Smartlook/reviews/) vs [Tableau](https://www.capterra.com/p/208764/Tableau/)[4.56 (2,348)](https://www.capterra.com/p/208764/Tableau/reviews/) $55/month Price $15/month 4.6 Features 4.5 4.7 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/164713-208764/Smartlook-vs-Tableau) [Mouseflow](https://www.capterra.com/p/163517/Mouseflow/)[4.67 (122)](https://www.capterra.com/p/163517/Mouseflow/reviews/) vs [Fullstory](https://www.capterra.com/p/153721/FullStory/)[4.61 (67)](https://www.capterra.com/p/153721/FullStory/reviews/) $31/year Price Contact vendor for pricing 4.6 Features 4.5 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/153721-163517/FullStory-vs-Mouseflow) [Smartlook](https://www.capterra.com/p/164713/Smartlook/)[4.68 (136)](https://www.capterra.com/p/164713/Smartlook/reviews/) vs [Looker](https://www.capterra.com/p/169053/Looker/)[4.55 (282)](https://www.capterra.com/p/169053/Looker/reviews/) $55/month Price $2000/month 4.6 Features 4.4 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/164713-169053/Smartlook-vs-Looker)