Crazy Egg vs Userlytics: Which is a better fit?

I only used the free trial for my partner's website but we both were satisfied so it is overall a great experience. I will definitely recommend this platform to my colleagues.

Sam S

SEO Strategist

I was unable to create white label reports which is a shame.

I love getting rid of the guesswork for our website. No opinions – straight data, awesome to investigate after the launch of a new product or website updates – awesome A/B testing.

Jack J

IT Manager

The software to use when searching UX Design problems.

Carlos C

Co-founder

This tool is one of the most reliable tracking tools on the web. It shows how users interact with your website, enabling you to improve your product and get better engagement.

It's really annoying that when you sign up they automatically put you on a yearly subscription, instead of a monthly subscription, and they don't make that clear.

Great software and price - helps you uncover how to improve your website.

Lukasz L

Freelance Marketing Consultant

I didn't find any significant flaws. It is the most complete product on the market.

Tanya T

UX Researcher

They have made sure I have gotten quality testers which in turn has provided quality research. Their pricing, ease of use, customer service, and quality of testers/panels can't be beat.

It's hard to scale top to bottom and the questions can get lost. Also putting a star or indicator for when a task/scenerio/metric has a URL link attached.

Their video editing function is great for showing highlight reels to clients and colleagues. Their customer service is fantastic.

Not mentioning the overheads and paperwork we avoid as a result of not conducting them ourselves.

The platform is easy to use, has fast candidate responses, and excellent customer service. I'd recommend this platform to anyone interested in user testing.

We're still pretty new on the platform, but I haven't had a lot to complain about. Sentiment analysis is not activated by default and I'm afraid it might be extra so I haven't pursued it.

Really like the visual charts of responses, which I'm able to copy and paste in my presentation, great quality of video/audio recordings, and the overall layout of the platform.

Ashley A

Director of Project Management and Creative Resources

When we used this platform for a client, the platform required testers to download a screen recorder. While this is common in the user testing industry, I still don't like it.