# Compare Crazy Egg vs Microsoft Clarity 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Crazy Egg and Microsoft Clarity based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/163520-236349/Crazy-Egg-vs-Microsoft-Clarity --- # Crazy Egg vs Microsoft Clarity Features and Cost Comparison Last updated March 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Crazy EggMicrosoft Clarity2/4 selected [Crazy Egg](https://www.capterra.com/p/163520/Crazy-Egg/)[4.4 (86)](https://www.capterra.com/p/163520/Crazy-Egg/reviews/) [Microsoft Clarity](https://www.capterra.com/p/236349/Microsoft-Clarity/)[4.8 (56)](https://www.capterra.com/p/236349/Microsoft-Clarity/reviews/) [## Crazy Egg](https://www.capterra.com/p/163520/Crazy-Egg/)[4.4 (86)](https://www.capterra.com/p/163520/Crazy-Egg/reviews/) Starting Price $24.00/month Value-for-Money 4 Functionality 4.4 Ease of Use 4.5 Customer Service 4.1 Reviews Sentiment Based on [86 reviews](#user-reviews) Positive 80 Neutral 4 Negative 2 [## Microsoft Clarity](https://www.capterra.com/p/236349/Microsoft-Clarity/)[4.8 (56)](https://www.capterra.com/p/236349/Microsoft-Clarity/reviews/) Starting Price Contact vendor Value-for-Money 4.9 Functionality 4.6 Ease of Use 4.7 Customer Service 4.6 Reviews Sentiment Based on [56 reviews](#user-reviews) Positive 56 Neutral 0 Negative 0 ## Not a match? 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What’s your intended use case? ## Summary * * * Features in Heatmap Software Best performer 28 / 50 Only Crazy Egg - Customizable Templates - Element Analytics - For Sales Teams/Organizations 26 / 50 Only Microsoft Clarity - API - Customer Activity Tracking - Customer Journey Mapping User satisfaction User satisfaction 4.4 User reviews[86](https://www.capterra.com/p/163520/Crazy-Egg/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.0 Customer support 4.1 User satisfaction 4.8 User reviews[56](https://www.capterra.com/p/236349/Microsoft-Clarity/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.9 Customer support 4.6 Price starts from Price starts from $24Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Designed for marketing and product teams, a web analytics solution that offers heatmaps, confetti snapshots, user recordings, A/B test results, engagement analysis, and more. Best for For every website owner ## User reviews Pros & cons Ahmed Samy E. Digital Marketing Consultant > "Crazy eggs helped me test the elements of the above fold area in my first website via heatmaps and click maps,..." [See full review](https://www.capterra.com/p/163520/Crazy-Egg/#Capterra___4207023) MB Mike B. AB Tester > "They also refuse to provide any refunds when you pay for a year and their product doesn't perform its primary..." [See full review](https://www.capterra.com/p/163520/Crazy-Egg/#Capterra___6506490) RC Ripon C. IT Executive > "This is great for optimizing our website and improving conversions." [See full review](https://www.capterra.com/p/163520/Crazy-Egg/#Capterra___4804764) RC Ripon C. IT Executive > "Crazy Egg’s reporting capabilities are quite limited." [See full review](https://www.capterra.com/p/163520/Crazy-Egg/#Capterra___4804764) VR Verified Reviewer Founder > "Very responsive and helpful customer service." [See full review](https://www.capterra.com/p/163520/Crazy-Egg/#Capterra___6684323) RC Ripon C. IT Executive > "Crazy Egg does not support mobile devices." [See full review](https://www.capterra.com/p/163520/Crazy-Egg/#Capterra___4804764) RK Rezaul K. Data Analyst > "Only a select few solutions, including Crazy Egg, offer us such interactive online analytics." [See full review](https://www.capterra.com/p/163520/Crazy-Egg/#Capterra___4091542) VR Verified Reviewer Team leader sales > "it's lacking some of the bells and whistles that other analytics tools have and can't be as a stand-alone..." [See full review](https://www.capterra.com/p/163520/Crazy-Egg/#Capterra___3528663) RC Ripon C. IT Executive > "Crazy Egg is incredibly easy to use and does not require any coding skills to set up." [See full review](https://www.capterra.com/p/163520/Crazy-Egg/#Capterra___4804764) SH Sam H. CMO > "I find their A/B testing tool to be a bit weak." [See full review](https://www.capterra.com/p/163520/Crazy-Egg/#Capterra___3498625) VR Verified Reviewer Team leader sales > "We've ran a test using crazy egg and one of the best things in crazy egg by far (as opposed to GA) is the..." [See full review](https://www.capterra.com/p/163520/Crazy-Egg/#Capterra___3528663) AN Amit N. Growth Manager > "Sometimes the 30 day trial is just not enough to evaluate appropriately." [See full review](https://www.capterra.com/p/163520/Crazy-Egg/#Capterra___2495261) AT Atour T. Analyst > "A/B testing can be done easily and as a analyst I found this software suitable for our website." [See full review](https://www.capterra.com/p/163520/Crazy-Egg/#Capterra___4139629) DG Dan G. Co-Owner > "Crazy Egg will also not give you answers, only information, so don't expect this to tell you what to change." [See full review](https://www.capterra.com/p/163520/Crazy-Egg/#Capterra___2791771) [View Reviews](https://www.capterra.com/p/163520/Crazy-Egg/reviews/) VR Verified Reviewer Product Marketing Manager > "we used this mainly for seeing our website visitors and their locations, and also we got daily, weekly and monthly visitors metrics of our website..." [See full review](https://www.capterra.com/p/236349/Microsoft-Clarity/#Capterra___6644568) VR Verified Reviewer Manager > "customer support needs to be improved and there is no any choatbot or helpine number to directly reachout to them for instant querry resolution." [See full review](https://www.capterra.com/p/236349/Microsoft-Clarity/#Capterra___6644550) ML Maddison L. Senior Project Manager > "It gives so much information around what users are doing on your website and where they are coming from." [See full review](https://www.capterra.com/p/236349/Microsoft-Clarity/#Capterra___7084959) RC Ripon C. IT Executive > "Microsoft Clarity only offers basic analytics, and doesn’t offer advanced features such as A/B testing or e-commerce trackingMicrosoft Clarity..." [See full review](https://www.capterra.com/p/236349/Microsoft-Clarity/#Capterra___4804791) CB Christie B. Communications > "It provides heatmaps for your sites, Microsoft Clarity also lets you explore a user's experience using your website - in real time." [See full review](https://www.capterra.com/p/236349/Microsoft-Clarity/#Capterra___6319159) Simon P. Chief Operating Officer > "It's hard to get started on it, i find as a non-technical person that it's hard to get used to it, learning curve about what kind of things you can..." [See full review](https://www.capterra.com/p/236349/Microsoft-Clarity/#Capterra___6382922) VR Verified Reviewer Manager > "The reporting metrics and user wise screen recording are very great and it provides very deep information about your website." [See full review](https://www.capterra.com/p/236349/Microsoft-Clarity/#Capterra___6644550) VR Verified Reviewer Seo Manager > "The data processing delay and limited historical data availability can make it difficult to get real-time insights and track long-term trends on the..." [See full review](https://www.capterra.com/p/236349/Microsoft-Clarity/#Capterra___4475868) LW Lee W. Manager > "Setting up a project for the first time is easy and you dont have to have programing skills, tracking code can be added via plugins in wordpress or..." [See full review](https://www.capterra.com/p/236349/Microsoft-Clarity/#Capterra___6369609) KT Karan T. Creative Consultant > "Sometimes the recordings are off, the session duration doesn't sync with the actual recording." [See full review](https://www.capterra.com/p/236349/Microsoft-Clarity/#Capterra___6031535) AV Alex V. Digital Strategist > "I think in general is a very powerful tool because it gives you data not only from the heatmaps but also from the recordings." [See full review](https://www.capterra.com/p/236349/Microsoft-Clarity/#Capterra___6611475) VR Verified Reviewer Business Analyst > "User interface is quite confusing." [See full review](https://www.capterra.com/p/236349/Microsoft-Clarity/#Capterra___6645359) Deepak P. UX and Product Designer > "The variety of reporting metrics are very good (heatmaps and video records)." [See full review](https://www.capterra.com/p/236349/Microsoft-Clarity/#Capterra___6644563) AT Atour T. Analyst > "Using a shared login can cause login ambiguity." [See full review](https://www.capterra.com/p/236349/Microsoft-Clarity/#Capterra___4152863) LW Lee W. Manager > "Microsoft Clarity is a well build app, is has a nice and intuitive design, getting to features you want fast." [See full review](https://www.capterra.com/p/236349/Microsoft-Clarity/#Capterra___6369609) KT Karan T. Creative Consultant > "I experience this issue 2/10 times." [See full review](https://www.capterra.com/p/236349/Microsoft-Clarity/#Capterra___6031535) Simon P. Chief Operating Officer > "It's ease of use, i love how i can just get to recordings and know exactly or switfly what is causing bugs in peoples journeys." [See full review](https://www.capterra.com/p/236349/Microsoft-Clarity/#Capterra___6382922) VR Verified Reviewer Research Assistant > "You cannot get demographic info of the users interacting with your site." [See full review](https://www.capterra.com/p/236349/Microsoft-Clarity/#Capterra___3500890) [View Reviews](https://www.capterra.com/p/236349/Microsoft-Clarity/reviews/) ## User interface No images or videos provided by vendor [Microsoft Clarity](https://www.capterra.com/p/236349/Microsoft-Clarity/) 4.80 (56) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Crazy Egg Top features 28/50 - A/B Testing - Access Controls/Permissions - Activity Tracking - AI Copilot - Alerts/Escalation - API - Behavioral Analytics - Behavior Tracking - Conversion Rate Optimization - Conversion Tracking - Customer Activity Tracking - Customer Journey Mapping - Customer Segmentation - Customizable Reports - Customizable Templates - Dashboard - Data Analysis Tools - Data Visualization - Drag & Drop - Dynamic Content - Element Analytics - Embeddable Widget - Engagement Tracking - Floor Plans & Maps - Form Analytics - For Sales Teams/Organizations - For Science - Funnel Analysis - Generative AI - Geographic Maps - Heatmaps - Hierarchical Mapping - Hover Maps - Image Overlay - Mobile Access - Radial Mapping - Real-Time Analytics - Real-Time Data - Reporting & Statistics - Sales Trend Analysis - Screen Activity Recording - Scroll Maps - Search/Filter - Surveys & Feedback - Tagging - Templates - Territorial Mapping - Third-Party Integrations - Visitor Tracking - Visual Analytics [See all features](https://www.capterra.com/p/163520/Crazy-Egg/#features) Microsoft Clarity 26/50 - A/B Testing - Access Controls/Permissions - Activity Tracking - AI Copilot - Alerts/Escalation - API - Behavioral Analytics - Behavior Tracking - Conversion Rate Optimization - Conversion Tracking - Customer Activity Tracking - Customer Journey Mapping - Customer Segmentation - Customizable Reports - Customizable Templates - Dashboard - Data Analysis Tools - Data Visualization - Drag & Drop - Dynamic Content - Element Analytics - Embeddable Widget - Engagement Tracking - Floor Plans & Maps - Form Analytics - For Sales Teams/Organizations - For Science - Funnel Analysis - Generative AI - Geographic Maps - Heatmaps - Hierarchical Mapping - Hover Maps - Image Overlay - Mobile Access - Radial Mapping - Real-Time Analytics - Real-Time Data - Reporting & Statistics - Sales Trend Analysis - Screen Activity Recording - Scroll Maps - Search/Filter - Surveys & Feedback - Tagging - Templates - Territorial Mapping - Third-Party Integrations - Visitor Tracking - Visual Analytics [See all features](https://www.capterra.com/p/236349/Microsoft-Clarity/#features) ### Recognition No recognitions have been awarded to Crazy Egg Microsoft Clarity is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support Crazy Egg Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Microsoft Clarity Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Crazy Egg - By Crazy Egg - Located in United States - Founded in 2006 Microsoft Clarity - By Microsoft - Located in United States - Founded in 1975 ## 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